Work Study Notes
Work Study Notes
It is a generic term for a series of analytical techniques used to determine the most
efficient use of labor in relation to other inputs in the production process.
It was developed from the work of Fredrick Taylor (scientific management).
Objectives
* improve quality
* Improve health and safety at the workplace (make the job safer)
1. Standard time – it is the total time in which a trained individual under normal
circumstances can complete a job at standard performance.
2. Standard performance – it is the output a competent worker will naturally achieve
during average working period.
3. Synthetic time – the job is broken down into its components and time is calculated
for each component.
4. Stopwatch studies – determination of time, through watching a normal worker
operating at a normal speed. It is applied on short repetitive tasks.
5. Analytical estimating – approximating time based on knowledge of operations and
skills. This is employed in non-repetitive jobs.
6. Work sampling – technique for estimating the proportion of time that a worker/
machine spends on various activities. It involves taking observations at intervals and
analysing the statistics to determine the pattern of work. The results are less
accurate but the worker observed is relaxed and works normally.
Costing
Production planning
Production scheduling
Manpower planning eg recruitment and training.
Designing of PRP incentive schemes for motivation purposes
If not properly used, it may be a source of demotivation when the task becomes too
simple because there are some workers who are motivated by challenging tasks.
Work study is usually done by work study offices and requires highly skilled personnel
and sometimes this kind of workforce may not be readily available.
Work study is a technique which is time-consuming and laborious.
Workforce resistance
– workers might resist the process of work study due to the following reasons:
(a) observing and recording of people at work might be seen as an inspection of an
individual’s performance .
NB* staff should therefore be assured that no-one will be disciplined or sacked as a
result of the data collected from work study.
– it should be emphasised that work study is not an individual appraisal but a
measurement of task length and an analysis of method efficiency.
(b) there is a common feeling among workers that improved productivity – resulting from
better methods – might lead to redundancies.
NB*the employees should again be assured that an increase in productivity will not lead
to reduction in jobs.
***Overall, all these fears might be overcome by involving staff or their
representatives in the whole work study process (e.g. using the kaizen groups to suggest
the tasks most in need of reform or discussing the importance of raising productivity
and efficiency).
Accurate measurement of tasks
– staff being timed may work faster –to impress – or slower for a longer standard time
to be established. When the latter happens, workers can work faster in future in order
to increase their earnings. Thus, skilled work-study consultants should be able to
identify whether one is unusually fast or slow.