320D GC Excavator PCM00001-UP (MACHINE) POWERED BY C6.4 Engine(SEB...

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Product: EXCAVATOR
Model: 320D GC EXCAVATOR PCM02008
Configuration: 320D GC Excavator PCM00001-UP (MACHINE) POWERED BY C6.4 Engine

Troubleshooting
320D, 321D, 323D, 324D, 325D, 326D, 328D, 329D, 330D, 336D, 336D2, 340D and
340D2 Excavators, 324D Forest Machine and 323D MHPU, 324D MHPU, 325D MHPU,
329D MHPU, 330D MHPU and 336D MHPU Mobile Hydraulic Power Units Machine
Electronic Control System
Media Number -RENR9848-31 Publication Date -01/04/2015 Date Updated -07/08/2018

i05455410

MID 039 - CID 0167 - FMI 12

Conditions Which Generate This Code:

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Illustration 1 g03445416

This diagnostic code is associated with the "Alternator Charging Voltage" sensor. The FMI 12
diagnostic code means that the ECM has determined that the signal (frequency) of the sensor is
below the normal range.

This diagnostic code is recorded when the Machine ECM does not receive expected information
from the "Monitor Display". The possible causes of this diagnostic code are listed below:

• Harness wires for the "CAN Data Link" to the Machine ECM are open or the wires are
shorted.

• The wrong software is installed on an ECM.

Note: Check the "R" term voltage at the alternator and all of the ECM contacts with the wire 403-
GN. All "R" term voltage checks should match. If one voltage is missing check for an open
harness to that ECM, see Test Step 4.

Test Step 1. VERIFY THE HARDWARE AND THE SOFTWARE PART NUMBERS

A. Verify that the following information is correct:

◦ The part number of the flash software for the Machine ECM

◦ The part number of the Machine ECM

Note: Consult your Caterpillar dealer for the correct part numbers of the flash software.

Expected Result:

All of the part numbers are correct.

Results:

• OK - All of the part numbers are correct. Proceed to Test Step 2.

• NOT OK - All of the part numbers are not correct.

Repair: The installed Machine ECM has the wrong part number or the incorrect flash
software is installed. Replace the Machine ECM that is incorrect. Replace the ECM with a
module that has the correct part number. Flash the correct software. See Testing and
Adjusting, "Electronic Control Module (ECM) - Flash Program" for additional information.

STOP

Test Step 2. INSPECT THE HARNESS CONNECTIONS

A. Turn the disconnect switch to the OFF position.

B. Inspect all harness connections that are related to the "CAN Data Link". Make sure that the
connectors are clean and that the connectors are tight.

C. Check the connectors for proper mating. Ensure that all the seals are present and in place.

D. Check the harness for signs of damage or abrasion.

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E. Check the wires at the connector. Ensure that the wires are secured tightly into the
connector. Take care not to pull the wire out of the connector.

F. Check the exposed wires at the connectors for nicks or signs of abrasion.

G. Check for moisture inside the connector.

H. Check the connectors for dirty contacts or corroded contacts.

I. Check each pin and each socket of the machine harness connectors. Ensure that the contacts
are properly installed. The contacts should mate correctly when the two pieces of the
connector are placed together.

Expected Result:

The machine harness connectors are tight and free of corrosion.

Results:

• OK - The machine harness connectors are tight and free of corrosion. Proceed to Test Step
3.

• NOT OK - The machine harness connectors are in need of repair.

Repair: Repair the machine harness or replace the machine harness.

STOP

Test Step 3. CHECK FOR SHORTS

A. The disconnect switch remains in the OFF position.

B. Disconnect the machine harness connectors from all electronic control modules that use the
"CAN Data Link".

C. At the machine harness connector for the Machine ECM, measure the resistance between
connector contact J2-50 (wire 251-YL) and all of the contacts that are used in the machine
harness connector for the ECM. Perform the same measurements for J2-51 (wire 261-GN).

Expected Result:

Each resistance measurement is greater than 5000 ohms.

Results:

• OK - Each of the resistance measurements is greater than 5000 ohms. The harness circuit
resistance is correct. Proceed to Test Step 4.

• NOT OK - One of the resistance measurements is less than 5000 ohms. The machine
harness has failed.

Repair: There is a short between contacts J2-50 (wire 251-YL) or J2-51 (wire 261-GN) of
the CAN Data Link and the circuit with the low resistance measurement. Repair the
machine harness or replace the machine harness.

STOP

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Test Step 4. CHECK FOR OPEN HARNESS

A. The disconnect switch remains in the OFF position.

B. All related electronic control modules remain disconnected from the machine harness.

C. Check the resistance of the "CAN Data Link" circuit in the machine harness following the
process below:

◦ Measure the resistance between connector contact 5 in CN-1 connector (wire 251-
YL) of the Monitor Display and connector contact J2-50 (wire 251-YL) of the
Machine ECM.

◦ Measure the resistance between connector contact 6 in CN-1 connector (wire 261-
GN) of the Monitor Display and connector contact J2-51 (wire 261-GN) of the
Machine ECM.

Expected Result:

The resistance measures less than 5 ohms.

Results:

• OK - The resistance is less than 5 ohms. The "CAN Data Link " circuit in the machine
harness is correct. Proceed to Test Step 5.

• NOT OK - The resistance is greater than 5 ohms. The machine harness has failed.

Repair: The "CAN Data Link" circuit is open in the machine harness. Repair the machine
harness or replace the machine harness.

STOP

Test Step 5. CHECK IF THE DIAGNOSTIC CODE REMAINS

A. Inspect the contacts of the harness connectors and clean the contacts.

B. Reconnect all harness connectors.

C. Turn the disconnect switch and the starter keyswitch to the ON position.

D. Operate the machine.

E. Check the status of the CID 0167 FMI 12 diagnostic code.

Expected Result:

The CID 0167 FMI 12 diagnostic code is active.

Results:

• YES - The CID 0167 FMI 12 diagnostic code is active. The diagnostic code has not been
corrected. The ECM may have failed.

Repair: ECM failure is unlikely. Perform this procedure again. If the cause of the
diagnostic code is not found, contact your dealer Technical Communicator (TC) for possible

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consultation with Caterpillar. This consultation may greatly reduce repair time and expense.
if the ECM must be replaced, refer to Testing and Adjusting, "Electronic Control Module
(ECM) - Replace".

STOP

• NO - The CID 0167 FMI 12 diagnostic code is not active. The diagnostic code does not
exist at this time.

Repair: The diagnostic code was probably caused by a poor electrical connection or a short
at one of the harness connectors that was disconnected and reconnected. Resume normal
machine operation.

STOP

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