HDFC ERGO General Insurance Company Limited

Prospectus

OBJECT INSURANCE – PROSPECTUS

We are dependent on various objects like Mobile Phone, Laptop, Refrigerator, Microwave, Guitar, Washing Machine, Sports Equipments, Smart Watches,
Shoes, Bags in our day to day life. Any loss or damage to these objects are costly to repair and can impact our finances.
With HDFC ERGO Object Insurance, you can cover one or more objects against loss or damage from perils like Liquid Damage, Accidental Damage, Fire,
Theft and more from a comprehensive list of covers, add-ons and exclusions that can be waived.
You can customize your object insurance policy as per your need. With our innovative cover options and modular design, you can now choose protection
that you feel is more relevant for your personal objects. With this product, you can design your own affordable object insurance plan and ‘Take it Easy’.
RISK COVERED FOR YOU
Product offers you a flexibility to choose risk as per your need. Below are the list of risk that can be covered along with a short description of coverage
it offers.
The Description mentioned below is only to aid brief understanding of the offered cover. In case of dispute, the Terms and Conditions detailed in the
Policy Document shall prevail.

Base Covers Brief Description

1. Screen Damage Covers damage to the screen of Insured Object. Screen means any front/primary glass or LCD or digitizer
component of the Object or any other display component.
This cover is applicable only for Electronic or Electrical Object with screen.
2. Liquid Damage Covers Liquid Damage to the Insured Object which includes ingression of any type of liquid or water into
the Object that impedes its functioning.
3. Accidental Damage Covers Accidental Damage to the Insured Object. It includes Liquid and Screen Damage as inbuilt cover.
4. Fire, Act of God, Riot, Strike or Malicious Covers loss or damage to Insured Object due to Fire, Act of God like Lightning, Earthquake, Storm etc.,
Damage Riot, Strike or Malicious Damage
5. Theft, Robbery or Burglary Covers Theft, Burglary or Robbery of Insured Object
6. Extended Warranty Covers loss or damage to the Insured Object arising out of manufacturing defect and/or due to poor
workmanship to the extent provided under Manufacturer’s Warranty. This cover is applicable only for
Objects with valid and active Manufacturing Warranty
Optional Covers (can be opted by payment Brief Description
of additional premium)
1. EMI Protect Covers 3, 6, 9 or12 months EMI accidental death/disability of Insured Person. We will not offer this cover
for Precious Objects
2. Terrorism Cover Covers Loss or Damage to Insured Object due to any Terrorist activity classified as Terrorism under
relevant Government Act.
3. Worldwide Cover Extends the geography of coverage from domestic to worldwide. However, repairs have to be done
within India only.
4. Lease/Rental Cost Covers lease/rental cost of an alternate Object while Insured Object is under repair.
This cover is not applicable for Precious Objects.
5. Transit Cover Covers loss during transit in case of transportation by land, air, water within territorial limits of India. This
cover is not applicable for Portable, Precious and Wheeled Objects.
6. Return to Invoice Cover Covers the difference between approved claim amount and invoice value of the device, only applicable
in case of total loss.
7. Reinstatement of Sum Insured After a claim payment, the sum insured gets reinstated again to the extent of claim amount maximum
upto twice the Sum Insured.
8. Number of claims per year Gives you a flexibility to restrict the number of claims that can be made in an year and avail a discount
in premium.
Exclusions that can be waived (on payment Brief Description
of additional premium)
1. Pair and Set Clause If opted you are eligible for claim of a pair even if one of the article of pair is lost or damaged. This is not
applicable for Wheeled Objects.
2. Misplacement Covers misplacement or unexplained disappearance of Insured Object
3. Electrical, Mechanical and electronic Covers loss or damage due to electronic/electrical/mechanical breakdown and is not applicable for
breakdown Precious Objects.
4. Accessories Cover Covers loss or damage to accessories of the Insured Object that are part of standard offering by a
manufacturer and are not invoiced separately.
5. Condition of Average Covers waiver of underinsurance where sum insured opted is on invoice value/market value basis.
6. Object held in Trust Covers loss or damage to an Object that is not owned by your and are lying or held in in your custody
7. Battery & Consumables Covers loss or damage to Battery or consumables if part of the Insured Object and damaged at the same
time. This cover will not be applicable for precious object.

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above
belongs to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
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 HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

OBJECTS THAT CAN BE INSURED:

Objects are classified in to 4 categories, The objects are classified into 4 categories-
• Portable Object - means all electronic and non-electronic objects that are portable.
• Non Portable Object - means all electronic and non-electronic objects that are non-portable.
• Precious Object - means valuable objects.
• Wheeled Object - means objects with wheels not covered under Motor Vehicle Act.
Below is an indicative list of Objects that can be covered under this Policy. The list is not exhaustive and is meant for reference purpose only to define
a particular object category.

I. Portable Objects II. Non Portable Objects III. Precious Objects IV. Wheeled Objects
Mobiles, Tablets, Reading Tablets, White Goods Like Refrigerator, Precious Jewellery Golf Cart
Laptops, Palmtops etc. Washing Machine
Bagpacks, Luggage Bags, Kitchen Appliances like Chimney, Precious Gemstones Pedal Cycle
Handbags, Shoes, Designer Water Purifier etc.
Clothes
Musical Instruments, Gym/Sports Desktop/Television Antiques Kids Bicycle
Equipment
Fitness Watches / Wearables Electronic Stationary - printers, Paintings Battery Operated Cycle/
scanners, photo copiers etc. Scooter (Electric vehicle)
Hearing Aids Furniture Luxury Watches Dune Buggy/ATV
CCTV Camera, DSLR Camera, SLR Car Brand Logo Precious metal dinnerware Roller-skates
Camera,
Helmets/Motor Accessories/ Air Purifier Furs Wheelchair/Baby Stroller
Electronic Car Keys
Spectacles Inverter Precious metal Trophies Lawnmower

POLICY TYPE: and tear, moth, insects, vermin, pets, animals, moth, fungus, pests
o You can insure either a Single Object or Multiple Objects. rodents, insects or mildew, corrosion, rust, atmospheric or climatic
conditions or any other gradually operating causes.
o For insuring multiple objects, You can choose covers and may opt for
Sum Insured on the following basis: 3. Any loss or damage occurred prior to inception of the Policy.
• Non-Floater Basis: Provide separate Sum Insured for each 4. Cracking, scratching, denting chipping or breakage or any other
selected object aesthetic defects not affecting the operation or function of the Insured
Object.
• Floater Basis: Provide a fixed Sum Insured that will float over the
selected objects. Single article limit will be applicable in this type 5. Faulty material, faulty workmanship or latent defect.
of policy. 6. Any loss or damage for which the manufacturer or seller of the Insured
Object or any other third party is responsible either by law or under
SUM INSURED FLEXIBILITY:
contract.
Sum Insured is the amount shown against each item in the Schedule which
is our maximum liability that We shall pay 7. Loss of Insured Object from safe, following use of the key or any
duplicate thereof or access code to the safe belonging to the Insured,
during period of insurance. You may choose the Sum Insured type on the unless this has been obtained by threat or by violence.
following basis:
8. Loss or damage to diamonds, precious or semi-precious stones (unless
• For Floater Policy: First Loss Basis embedded in / affixed to and forming part of any piece of ornament
• For Non-Floater Policy: / specific object of jewellery, the value of which as mentioned in the
o New Objects – Invoice Value Basis Policy Schedule/Certificate of Insurance is inclusive of the value of
diamonds, precious or semi-precious stones) , money, metals, bullion,
o Old, Refurbished & Rented Objects - Market Value, first loss or
furs, medals, numismatic property, rare books, curios or works of art,
Agreed Value Basis
securities, manuscripts, deeds, bonds, bills of exchange, promissory
o Precious Objects - Agreed Value Basis notes, stocks or share certificates, stamps and travel tickets or
You may refer below definitions of Sum Insured basis: traveller’s cheque, business books or documents, plans, designs, blue
• Invoice Value - means the original amount paid by You towards the prints, cards evidencing affiliation / membership with any third party
purchase of the Insured Object programme or club.
• Market Value/ Replacement Value - replacement value of the Insured 9. Any stain damage to paintings, clothing, furniture and home furnishing
Object by new less deduction for any advancement, wear and tear items.
and/or depreciation 10. Theft from any car, except car of fully enclosed type having at the time
• Agreed Value/First Loss Basis – means the value agreed between all the doors, windows and other openings securely locked.
You and Us 11. Any loss or damage whether direct or indirect arising from war, war like
operations, act of foreign enemy, hostilities (whether war be declared
GENERAL EXCLUSIONS or not) civil war, rebellion, insurrection, civil commotion, military or
Exclusions that cannot be waived usurped power, seizure, capture confiscation, arrests, restraints and
1. Any liability covered under any other underlying insurance policy detainment by the order of any Government or any other authority.
which is primary in nature. 12. Any loss or damage arising through delay, detention or confiscation
2. Damage caused by any process of cleaning, dyeing or bleaching, by customs, police or other public authorities.
restoring, repairing or renovation or deterioration arising from wear 13. Any repairs performed outside India.

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above belongs
2 to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

14. Any loss or damage resulting from a failure to follow the manufacturer’s APPLICABLE DISCOUNTS:
instructions.
Discount Description
15. Any loss or damage to electrical or electronic Objects in relation to
power outages, surges or dips, or any improper voltage or current Tenure Discount A discount of 7.5%,10% and 15% will be offered in
supplied. case a policy is purchased for 2-year,3-year and
4-year tenure respectively with Single Premium
16. Any loss, destruction, damage or legal liability, caused by nuclear
option i.e. premium has been paid in advance as a
weapons and material, by ionising radiations or radioactive
single premium.
contamination from any nuclear fuel, or from any nuclear waste from
the combustion of nuclear fuel. Floater Discount Below discount will be applicable when multiple
17. Consequential loss or legal liability of any kind. objects under any one category are opted under
Floater policy
18. Any recalls or modifications to the Insured Object.
19. Any loss or damage arising from incorrect installation, modification or Number of Insured Discount
maintenance. Objects
20. Any loss or damage incurred if no fault or defect is found with the 2 5%
Insured Object.
3-5 10%
21. Any loss or damage arising from inability to use the Insured Object.
>5 25%
22. Any loss or damage caused before or during any delivery of the
Insured Object.
Online Discount A discount of 5% shall be offered for all policies
23. Any enhancements, alterations, additions and/or improvements made purchased online directly from Us.
during the course of any replacement or repair.
Employee A discount of 10% will be offered to Employees of
24. Accidents due to mental disorders or disturbances of consciousness, Discount HDFC Group, ERGO Group and Munich Re Group
strokes, fits or convulsions which affect the entire body and companies in case the policies are bought through
pathological disturbances caused by the mental reaction to the same. direct channels of the Company
25. Any loss, damage Injury sustained whilst or as a result of participation
Hazardous or Adventure sports. CLAIMS:
26. Any loss or damage to Insured Object whilst in the custody of any Basis of Indemnity
person other than You, Your Family or Your employee. a. Total Loss / Beyond Economic Repair:
27. Loss or Damage to Insured Object due to use of unauthorized charger, In the event of Beyond Economic Repair or loss due to Theft, Burglary
accessories in violation to manufacturer’s guidelines. or Robbery, we will indemnify on one of the following basis, whichever
is of lower value:
28. Loss, damage, destruction, distortion, erasure, corruption or alteration
of Electronic Data from any cause whatsoever (including but not 1. Sum Insured minus applicable depreciation/deductible/salvage
limited to Computer Virus) or loss of use, reduction in functionality, value if applicable as mentioned in YourPolicy Schedule/
cost, expense of whatsoever nature resulting therefrom. Certificate of Insurance.

29. Any Object being used for the purpose other than it is intended to or 2. Replace Your Insured Object with another Object one of similar
its overuse beyond its capacity make/model/specification/age.

30. Where the Insured Object is subject to commercial, rental or profit Beyond Economic Repair: Insured Object will be deemed Beyond
generation purposes, unless specifically declared to Us and/or agreed Economic Repair when the aggregate cost of retrieval and / or repair
by Us. exceeds 80% of the Sum insured of Insured Object / current Market
Value of the Insured Object or any such amount as specified in the
DEDUCTIBLE policy schedule; whichever is lower.
• Deductible means the amount which is to be borne by You before any Once a claim is settled as Total Loss / Beyond Economic Repair for
payment of claim is made under this policy. This will apply separately an Insured Object;
for each and every claim
a) In a Single Object Policy: Your Policy Schedule/Certificate will
• You can choose the required deductible in the proposal form, in one seize to exist and it will be cancelled without refund.
of the below manners-
b) In Multiple Object Policy:
o As a % of claim payable maximum upto 75%
Non Floater Policy: Your Cover will seize to exist for that Insured Object
o As an absolute amount – between Rs. 500 to 5000 and will continue for other Insured objects under the policy.
• For Non-Floater Policy, deductible can be chosen object wise
Floater Policy:
• For Floater Policy, same deductible will be applicable to all the Insured Your Cover will seize to exist for that Insured Object and will continue
Objects for the other Insured objects for the available balance sum insured
DEPRECIATION under the policy for the rest of the Cover Period.
• Depreciation is reduction in the value of the Insured Object b. Partial Loss
due to factors like Ageing, Use, Wear & Tear, Obsolescence, In the event of partial loss of or damage to Insured Object, we at Our
Consumer Preferences, Environmental Conditions or Technological own discretion will indemnify on one of the following basis:
Advancements
1. Cashless repair of the Insured Object by any Service Centers
• It will be applicable only in case of Total Loss
authorized by Us.
• It will be a % of claim maximum upto 75%
2. Reimbursement of the reasonable costs necessarily incurred in
POLICY DURATION repairing the damaged Insured Object to its condition immediately
You can choose from below options : prior to the event, at any Service Centre and as assessed by Us.
• Short Term – upto 1 year 3. Sum Insured minus applicable deductible/salvage value if
applicable as mentioned in YourPolicy Schedule/Certificate of
• Annual
Insurance.
• Long Term – upto 5 years

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above
belongs to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
3
 HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

4. Replace YourInsured Object/Part of the Insured Object with Transit Cover • Transit invoice from registered carrier/
another one of similar make/model/specification/age. transit service provider
Further, all settlements made under the Policy shall be subject
EMI Protect Proof of Permanent Disablement
to the following specific conditions, where applicable to the
• Medical Practitioner’s Report
settlement options opted for:
• Medico Legal Certificate
• Obsolescence: If a necessary part or component is no longer
• Investigation Reports like Laboratory
manufactured, has become obsolete or is not available for
test, X-rays and reports essential of
the repair of the damaged Insured Object, we will reimburse confirmation of the Injury;
a reasonable cost of repair for such part or component and
• Disability certificate from a government
return such Insured Object. In such cases, we may also
certified Medical Practitioner or
replace the Insured Object with object of similar make/model/
government Hospital confirming the
specification/age, in Our sole and absolute discretion. extent and nature of disability;
Claims Procedure & Requirement • Discharge summary from the Hospital
Upon the happening of any event giving rise or likely to give rise to a Medical reports, case histories,
claim under this Policy: investigation reports, treatment papers
as applicable.
a) Intimate us as soon as reasonably possible, but in any event within 7
• Letter from treating Medical
days from the date of the incident. You can intimate Us in writing to Practitioner mentioning the reason and
the nearest office of the Company, on Our email ID: care@hdfcergo. date for disablement and confirming
com or contact number: 022-6234 6234. the disablement.
b) The Insured shall deliver to the Company, within 15 days of the date • MLC/FIR copy/ certificate regarding
on which the event shall have come to his knowledge, a detailed abuse of Alcohol/intoxicating agent if
intimation of the loss or damage, with an estimate of the intrinsic value applicable.
of the Object lost and the amount of damage sustained, respectively. Accidental Hospitalization
c) Lodge a complaint/FIR with the police regarding this incident, where • Consultation note or Emergency
the claim is made under Theft & Burglary. Room’s Medical Practitioner medical
d) Take all steps within his/her power to minimize the extent of loss or report.
damage, and not do anything or tamper the affected Insured Object • Relevant treatment papers or Discharge
in such a manner which would in any way increase the extent of the Summary.
loss or further diminish the value. • Copy of the passport showing the date
of entry and exit related to journey (to
e) The Insured shall tender to the Company all reasonable information, & fro) from India.
evidence, assistance and proofs in connection with any claim
• MLC/FIR copy/ certificate regarding
hereunder.
abuse of Alcohol/intoxicating agent if
f) Not make any admission or commit to payment of any expenses or applicable
liability to any third party without obtaining Our written consent; • All relevant Original Invoices for the
g) Provide Us with all necessary information and documentation in expenses incurred.
respect of the claim within 30 days of Us requesting for the same.
*We may ask for any other details (if required) which is not mentioned here
If all essential information and documentation is not received by Us
but is necessitated for settlement of claim on case to case basis.
within such period of time, then We will condone such delay on merits
only where the delay has been proved to be for reasons beyond the GENERAL CONDITIONS
claimant’s control. For ease of reference, such necessary information Policy is applicable for the Objects that are manufactured in India or is
and documentation shall include, but not be limited to Our duly legally imported in India and sold through Official Channels supported by
completed and signed claim form, and the below: an Invoice &Manufacturer’s Warranty, wherever applicable.
Name of the Cover Documents Required 1. Single Article Limit: In a Floater Policy, the Company’s liability in respect
of each article or pairs or articles shall not exceed the amount or % of Sum
All Covers • Duly filled and signed Claim Form Insured as specified in YourPolicy Schedule/Certificate of Insurance
• Original Policy Document (Wherever
2. Notice: Every notice and communication to the Company required
applicable)
by this Policy shall be intimated to the office of the Company through
• Insured Person’s own Indian bank which this Policy is obtained.
cancelled cheque copy and bank
details in attached format 3. Duty of Disclosure: This Policy shall be void and all premium paid
hereon shall be forfeited to the Company and no benefit will be
Covers other than EMI • Invoice of the Insured Object(s)/ payable in the event of mis-representation, mis-description or non-
Protect Proof of ownership, care or custody disclosure of any material fact in the proposal form, personal statement,
(Wherever applicable) declaration and connected documents
• Pre and Post event Photograph and/or 4. Reasonable care: The Insured shall take all reasonable steps to
Video Recording, if taken safeguard the Insured Object, against any covered Insured Event
• Original Repair /Replacement Bills with that may give raise to a claim under the Policy.
receipt
The Insured shall at his own expense take all reasonable precautions
• Manufacturer Warranty Certificate (if and comply with all reasonable recommendations provided by
not submitted during the issuance of Us to prevent loss, damage or liability and comply with statutory
policy wherever necessary) requirements and the manufacturer’s or seller’s recommendations
• Proof of non-settlement of defects/ on operation and maintenance of Insured Object
breakdown by the OEM (optional)
5. Fraud: If any claim is in any respect fraudulent, or if any false statement,
• FIR or Police Complaint Report (in or declaration is made or used in support thereof, or if any fraudulent
case of Theft, Burglary or Robbery or means or devices are used by the Insured or anyone acting on his/
Accidental Loss) her behalf to obtain any benefit under this Policy, or if a claim is made

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above belongs
4 to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

and rejected and no court action or suit is commenced within twelve

7 months 25%
months after such rejection or, in case of arbitration taking place as
provided therein, within twelve (12) calendar months after the Arbitrator 8 months 20%
or Arbitrators have made their award, all benefits under this Policy
9 months 15%
shall be forfeited.
6. Contribution: If at the time of any loss or damage, there is some >9 months 0%
other insurance policy, apart from this one, insuring the same Insured For Long Term Policy -
Object, the Company shall not be liable for more than the rateable For long term Policy, the discount slab shall be reworked for the
proportion of such loss or damage. number of years the Policy was actually in force
7. Subrogation: The insured and any claimant under the Policy shall at Premium will be refunded after retaining the premium:
the expense of the Company do and concur in doing and permit to
be done all such acts and things as may be necessary or reasonably • in full for the completed policy year(s),
required by the Company for the purpose of enforcing any rights and • in accordance with company’s short period rate for the running
remedies or of obtaining relief or indemnity from parties to which the policy year
Company shall be or would become entitled or subrogated upon provided no claim has occurred up to the date of cancellation.
their paying for or making good any loss or damage under this Policy
9. Policy Disputes: Any dispute concerning the interpretation of the
whether such acts and things shall be or become necessary or required
terms, conditions, limitations and/or exclusions contained herein is
before or after the Insured’s indemnification by the Company.
understood and agreed to by both the Insured and the Company to
8. Cancellation: be subject to Indian Law. Each party agrees to submit to the exclusive
This Policy will terminate at the expiration of the period for which jurisdiction of the High Court of Mumbai and to comply with all
premium has been paid or on the expiration date shown in the Policy requirements necessary to give such Court the jurisdiction. All matters
Schedule/Certificate. arising hereunder shall be determined in accordance with the law and
In case of cancellation of the policy before the expiry of Period of practice of such Court.
Insurance, a refund shall be offered as provided below: 10. Arbitration clause: Any and all disputes concerning the interpretation
• The Company may cancel the policy by sending fifteen days’ notice or difference of the terms, exclusions or conditions contained herein
to the insured at insured’s last known address on the grounds of is understood and agreed to by both the parties are subject to Indian
misrepresentation, fraud, non-disclosure of material facts or non- law.
cooperation. In the event of cancellation of this Policy on grounds If any difference arises as to the quantum to be paid under this
of misrepresentation, fraud, non-disclosure of material facts, the Policy (liability being otherwise admitted), such difference shall be
policy shall stand cancelled ab-initio and there will be no refund referred to arbitration, in accordance with the Indian Arbitration and
of premium. Conciliation Act 1996, as amended, Such arbitration panel shall consist
• In case of claim reported under the Policy, no premium will be of one arbitrator selected by You, one arbitrator selected by Us, and
refunded. a third independent arbitrator selected by the first two arbitrators
in accordance with the provisions of the [Indian] Arbitration and
• In the event the policy is cancelled on the grounds of non- Conciliation Act, 1996 (as amended). The arbitration shall be governed
cooperation of the insured or cancellation is initiated on insured by Indian Law and the venue of arbitration shall be within India.
request, in such case the premium refund shall be as per following
criteria : (i) All proceedings in any arbitration shall be conducted in English and
a daily transcript in English of such proceedings shall be prepared
For Short Period Policy (less than 1 year)
(ii) The cost of arbitration undertaken in accordance with this section
The premium will be retained on Short period basis as per the logic shall be borne by the parties associated with the arbitration and
provided herewith provided no claim has been reported in the policy shall share equally in the costs of the arbitration proceedings and
• For Policy Period <= 3 Months: No Refund presiding arbitrator
• For Policy Period > 3 Months: Following short scale grid will be (iii) It is clearly agreed and understood that no reference to arbitration
applicable: can be made if We have either not admitted or have disputed
liability in respect of any claim under or in respect of this Policy
Cancellation Period % Refund of Premium
(iv) In the event that these arbitration provisions shall be held to be
Within 10% of the Coverage Period 75% invalid then all such disputes or differences shall be referred to
10%-25% of the Coverage Period 60% the exclusive jurisdiction of the Indian Courts.
It is further expressly agreed and declared that if We shall disclaim
25%-50% of the Coverage Period 35%
liability in respect of any claim and is not within 12 calendar months
Exceeding 50% of the Coverage Period 0% from the date of such disclaimer be made the subject matter of a suit
or proceeding before a Court of law or any other forum, it shall for all
For 1-year Policy
purposes be deemed to have been abandoned and shall not thereafter
If the Policy is cancelled, the premium would be refunded in accordance be recoverable hereunder
with the short period rate table as mentioned below, provided there
11. Observance of terms and conditions: This Policy requires fulfilment
is no claim under this Policy during the Period of Insurance
of the terms and conditions of this Policy and payment of premium.
Table of Short Period Scales This is a precondition to any liability under the Policy.
12. Renewal Notice: This Policy will automatically terminate at the end
Period of Risk (Not exceeding) % Refund of Annual Premium
of the Insured’sPeriod of Insurance, stated in the Policy Schedule/
1 month 85% Certificate of Insurance. The Policy may be renewed by mutual
2 months 70% consent and in such event the premium should be paid to Us on or
before the date of expiry of the Policy. We shall not be bound to accept
3 months 60% any premium for renewal nor to give notice that such is due.
4 months 50% 13. Our Rights on occurrence of loss or damage: On the occurrence of
any loss or damage have given rise to a claim under this Policy, or
5 months 40% circumstances that may give rise to a claim, We or Our authorized
6 months 30% representatives or surveyors may:

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above
belongs to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
5
 HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

i) take possession of or require to be delivered to Us the Insured 21. Cyber Loss exclusion clause:Means any loss, damage, liability,
Object, to which the loss or damage has been caused; expense, fines or penalties or any other amount directly or indirectly
ii) keep possession of any such Insured Object and examine, sort, caused by:
arrange, remove or otherwise deal with the same; and, a) the use or operation of any Computer System or Computer
iii) sell any such Insured Object or dispose of the same for account Network;
of whom it may concern.
b) the reduction in or loss of ability to use or operate any Computer
14. Sanction and Embargo Clause: No (re)insurer shall be deemed to System, Computer Network or Data;
provide cover and no (re)insurer shall be liable to pay any claim or
c) access to, processing, transmission, storage or use of any Data;
provide any benefit hereunder to the extent that the provision of
such cover, payment of such claim or provision of such benefit would d) inability to access, process, transmit, store or use any Data;
expose that (re)insurer to any sanction, prohibition or restriction under e) any threat of or any hoax relating to 3.6 (a) to 3.6 (d) above;
United Nations resolutions or the trade or economic sanctions, laws or f) any error or omission or Accident in respect of any Computer
regulations of the European Union, United Kingdom or United States System, Computer Network or Data.
of America.
15. Electronic Data Processing Media Valuation: Notwithstanding any Grievance
provision to the contrary within the Policy or any endorsement thereto, If You have any grievance about any matter relating to the policy, or Our
it is understood and agreed as follows: decision on any matter, or Our decision about Your claim, You can pursue
Should electronic data processing media insured by this Policy suffer Your grievance with
physical loss or damage insured by this Policy, then the basis of 1. Our Grievance Redressal Officer
valuation shall be the cost of the blank media plus the costs of copying
You can send Your grievance in writing by post or email to Our
the Electronic Data from back-up or from originals of a previous
Grievance Redressal Officer at the following address:
generation. These costs will not include research and engineering
nor any costs of recreating, gathering or assembling such Electronic If you have a grievance that you wish us to redress, you may contact
Data. If the media is not repaired, replaced or restored the basis of us with the details of your grievance through:
valuation shall be the cost of the blank media. However, this Policy • Call Centre - 022-6234 6234
does not insure any amount pertaining to the value of such Electronic
• Emails – grievance@hdfcergo.com
Data to the Assured or any other party, even if such Electronic Data
cannot be recreated, gathered or assembled. • Designated Grievance Officer in each branch.
16. Transfer: This policy is not transferable to another person/entity in case • Company Website – www.hdfcergo.com
ownership in the Object is transferred during the period of insurance • Courier : Any of our Branch office or corporate office
except legal heir in case of death of primary insured/customer.
You may also approach the Complaint & Grievance (C&G) Redressal
17. Geography & Currency: This Policy applies to events or occurrences Cell at any of our branches with the details of your grievance during
taking place in geographical territory as mentioned in YourPolicy our working hours from Monday to Friday.
Schedule/Certificate of Insurance. All payments under this Policy
will be made in Indian Rupees only. If you are not satisfied with our redressal of your grievance through
one of the above methods, you may contact our Head of Customer
18. Governing Law & Dispute Resolution: Any and all disputes or
Service at
differences under or in relation to this Policy will be determined by
the Indian Courts and subject to Indian law. The Complaint & Grievance Redressal Cell ,
19. Electronic Transactions: You agree to comply with all the terms and HDFC ERGO General Insurance Company Limited.
conditions of electronic transactions as We shall prescribe from time to D-301,3rd Floor, Eastern Business District (Magnet Mall),
time, and confirm that all transactions effected facilities for conducting
LBS Marg, Bhandup (West),
remote transactions such as the Internet, World Wide Web, electronic
data interchange, call centers, tele-service operations (whether Mumbai – 400078, Maharashtra
voice, video, data or combination thereof) or by means of electronic, In case you are not satisfied with the response / resolution given /
computer, automated machines network or through other means of offered by the C&G cell, then you can write to the Chief Grievance
telecommunication, in respect of this Policy and claim related details, Officer of the Company at the following address
shall constitute legally binding when done in compliance with Our
terms for such facilities.
To the Chief Grievance Officer
20. Communicable Disease Exclusion Clause: Notwithstanding any other
provision, clause or term of this policy to the contrary, this policy does HDFC ERGO General Insurance Company Limited
not cover any claim, loss, liability, damage, cost or expense of any kind D-301, 3rd Floor, Eastern Business District (Magnet Mall),
relating to, whether directly or indirectly and/or in whole or in part, a LBS Marg, Bhandup (West),
Communicable Disease and/or any fear or threat thereof (whether
actual or perceived). Mumbai - 400078, Maharashtra
For avoidance of doubt: (1) no other prior, concurrent or subsequent e-mail: cgo @hdfcergo.com
provision, clause, term or exception of this policy (including (but not
limited to) any prior, concurrent or subsequent endorsement and/or
You may also approach the nearest Insurance Ombudsman for
any provision, clause, term or exception that operates, or is intended
resolution, if your grievance is not redressed by the Company. The
to operate, to extend the coverage of, or protections provided by, this
contact details of Ombudsman offices are mentioned in 3, Insurance
policy; (2) any change in the law clause or similar provision; (3) any
Ombudsman if your grievance pertains to:
follow the fortunes clause or similar provision; and/or, (4) no change in
the law or any regulation (to the extent permitted by applicable law), • Insurance claim that has been rejected or dispute of a claim on
shall operate to provide any insurance, coverage or protection under legal construction of the policy
this policy that would otherwise be excluded through the exclusion • Delay in settlement of claim
set forth in this clause. • Dispute with regard to premium
If the Insurer alleges that by reason of this clause, any amount is not
• Non-receipt of your insurance document
covered by this policy, the burden of proving the contrary shall rest
in the Insured.
N.M.A. 2915

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above belongs
6 to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
HDFC ERGO General Insurance Company Limited
Prospectus

OBJECT INSURANCE – PROSPECTUS

2. The Consumer Affairs Department of IRDAI—You can register Your

grievance on IRDAI’s Integrated Grievance Management System
(IGMS),
3. The Insurance Ombudsman, depending on the nature of grievance
and the financial implication, if any, or
4. The Consumer Protection Forum or the Court.
About Our Company
Name of the company – HDFC ERGO General Insurance Company
Limited (IRDAI Reg No 146)
Registered & Corporate Office: 1st Floor, HDFC House,
165-166 Backbay Reclamation, H. T. Parekh Marg,
Churchgate, Mumbai – 400 020.
Website – www.hdfcergo.com
Contact number – 022 - 62346234
Email – care@hdfcergo.com

INSURANCE ACT 1938 SECTION 41- Prohibition of Rebates

No person shall allow or offer to allow either directly or indirectly, as an
inducement to any person to take out or renew or continue an insurance in
respect of any kind of risk relating to lives or property in India, any rebate of
the whole or part of the commission payable or any rebate of the premium
shown on the policy, nor shall any person taking out or renewing a policy
accept any rebate, except such rebate as may be allowed in accordance
with the published prospectus or tables of the insurer.
ANY PERSON MAKING DEFAULT IN COMPLYING WITH THE PROVISIONS
OF THIS SECTION SHALL BE PUNISHABLE WITH FINE WHICH MAY
EXTEND TO TEN LAKHS RUPEES.
Disclaimer: In the event of any question relating to interpretation of the
insurance coverage, the policy document will prevail.
YOU CAN REQUEST A QUOTE TODAY
For more information about our new HDFC ERGO Object Insurance and
the full range of HDFC ERGO Insurance products contact your local broker
or HDFC ERGO representative.
Insurance is the subject matter of solicitation.
For more details on risk factors, terms and conditions, please read the
sales brochure before concluding a sale.

HDFC ERGO General Insurance Company Limited. IRDAI Reg. No. 146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh
Marg, Churchgate, Mumbai – 400 020. For more details on the risk factors, terms and conditions, please read the policy document carefully before concluding a sale. Trade Logo displayed above
belongs to HDFC Bank Ltd and ERGO International AG and used by the Company under license. UIN: OBJECT INSURANCE - IRDAN125RP0034V01202223.
7