Etiquettes
Etiquettes
Etiquettes
By
Mohamed Raza Jaffer
Taufeeq-e-Ziyarat
“My son! If someone visits me whilst I am alive or dead, or visits your father, your brother or
yourself, it becomes ‘wajib’ on me to visit him/her on the day of Judgement and rescue him/her
from his/her sins.” –Prophet (S.A.W.W) to Imam Hussain (A.S).
Every year a big number of British Muslims travel to the Middle East for ziyarat. We know that this
journey is a deeply important expression of faith. The aim of this guide is to help you prepare for
ziyarat and to explain what services Alavi travel Representatives can offer Zawaar in the Middle East.
The performance of Hajj and ziyaraat is physically demanding – even if you are fit.
We have a passion for quality and specialise in providing discerning travellers with outstanding
holidays and ziyaraats. Travelling with Alavi Travel, with over 3 years of experience, opens the door
to a world of spiritual journey, history and pleasure. Our tours span the Middle East, following
carefully devised itineraries by air, road, river and rail that capture the true essence of your
destinations. All our groups are expertly guided by local specialists with the arrangements enhanced
by exclusive excursions and special events and the pleasure of travelling with companions who share
similar tastes and interests.
We deliver a premium service. That means total commitment to your holiday or ziyarat from the
moment you contact us to the time you get back home. We’re passionate about using the best
hotels in the finest surroundings. Alavi Travels’ clients also find exclusive offers that are the envy of
other guests and we’re available 24 hours a day to solve any problem that might crop up. We leave
nothing to chance. If what you see on this site doesn’t quite match your dreams, all our knowhow is
brought to bear a tailoring making a holiday to your exact wishes. No one knows the ziyaraat like us.
Know before you go: must bring for sure: passport, ticket, Imam-
zamin, and money.
For up to date travel advice and tips, check the foreign and commonwealth office website at
www.gov.uk/foriegn-travel-advice.
Get a good guide book and find out about your destination. Make sure you know about
local laws and customs and follow them on arrival.
Tell family and friends where you are going and leave them your contact details. Leave
copies of your passport, insurance policy (including a 24 hour emergency number), ticket
details and your itinerary.
Is your passport valid for 6 months at least when you come back from your trip?
Insurance:
Get adequate and comprehensive travel insurance and check that it covers all the activities you plan
to undertake. Be sure your policy provides for:
Always make sure you carry enough food and water, an umbrella to protect you from the
Sun and a spare pair of sandals.
Tickets
Before you go, when making a booking, your name must match your name as it appears on
your passport.
Make three copies of your ticket and keep one with your family back home and keep one in
hand luggage.
When you are there, keep your tickets in a safe place, locked up if possible.
Make sure your ticket is confirmed on departure from UK and from departure city to your
return city. All charter airlines that are cheap airlines require that you must reconfirm your
seat 72 hours before your departure or else you lose your seat. We are not responsible for
that loss. It is your duty to re-confirm before your departure from abroad ex. Baghdad or
Najaf to London or any city.
It is not our duty to reconfirm. It is not a requirement to re-confirm on Turkish, Qatar etc.
We issue airline tickets already confirmed on schedule airlines. Rules for charter airlines
differ.
Under the health and safety laws and customs of the countries to which you are travelling,
one suitcase per passenger is allowed and one hand-carry of 7kg.
Shaving cream can ooze out at high altitude; shaving gel is more recommended. Bottles of
perfume/cologne to be stuffed in shoes and then stuffed with socks will ensure no
breakages as bags are dropped at height of 4 feet. Bags with straps to be tied up with
twistiness so that they don’t get stuck on the conveyor belts.
Weather
www.bbc.co/uk/weather
Currency
In Iraq and Iran, credit cards are not accepted. US dollars, Euros and GB pounds are accepted. Please
bring mainly large notes as you get better price. Please bring small denominations as well. Try not to
convert your pounds into dollars.
Safety
responsible for settling your outstanding bills. If you come late to checkout and if there is a
dispute on your bill, it will delay the whole group. Make sure you checkout one hour before
the group departs. Any item which is in your fridge (mini-bar) is not free or complimentary.
Regarding water please confirm with your tour manager or your local guide.
Please note that the group will endeavour to perform all stated ziyarat, however due to
situation beyond our control and for the safety of all zaireen, it may be necessary to change
or even abandon certain ziyarat. The group leader will always make decisions in the best
interest of zaireen.
Only drink bottled water.
As far as possible ensure good food hygiene.
Drink plenty of water.
See medical advice before travelling.
NHS direct number 08454647.
Avoid visiting live animal markets, poultry farms and other places where you may come into
close contacts with domestic, caged or wild birds.
Ensure poultry and egg dishes are thoroughly cooked.
Register with the British Embassy. We strongly encourage you register your presence with
the British Embassy in Baghdad through the Iraq Policy Unit at the foreign and common
wealth office in the UK before you leave or directly: britishcouncelbaghdad@yahoo.co.uk
Address: British Embassy International Zone, Baghdad, Counsellor Section, OCEAN CLIFFS,
(Opp. AL-RASHEED HOTEL), BAGHDAD, Tel: +964(0)7901911684, +964(0)79013609060,
Office hours: GMT Sunday to Thursday, 0500 to 1300. Local time: Sunday to Thursday 0800
to 1600. Email: Baghdad.consularenquiries@fco.gov.uk
Tel: +964 662245273, +9647901926280.
Cabin pressure
Air pressure falls as the aircraft gains height which can cause the amount of oxygen in your blood to
drop. The aircraft cabin is pressurised to keep this to a minimum but the change of pressure during
take-off and landing can give a feeling of blockage of ears. Chewing, swallowing or yawning can
relieve the symptoms.
Heart disease
Do not fly within seven days of heart attack unless cleared by your doctor. It is normally best to
delay your flight for about a month in case there are complications.
Diabetes
If you are going to cross several time zones, please consult your doctor about managing your insulin
dosage.
Pregnancy
You can travel by air: up to 28 weeks into normal pregnancy, in later stages of pregnancy with a
medical certificate, up to 35 weeks for a single child and 32 weeks for twins.
Communication
GSM phones are needed in Iran, Iraq. Triband phones are needed for Zawar from USA & CANADA.
Make sure the phone is unlocked.
Clothing
Try to pack reasonable items of clothing according to weather from here for yourself with your own
hands or under your supervision. Try not to accept other people’s goods, but if you are obliged
explain them that I would like to go through the contents in front of you and if I am satisfied, then I
will take it with me. We encourage you to take some clothes for charity to donate to the orphans
and needy in Iraq.
Shopping
Simply don’t pay what the vendor asks. You have to negotiate and negotiate again. Night time is not
too advisable to be out shopping in Iraq. Shops and restaurants are open.
Iran
Qum’s shopping is totally different from Mashad’s. You see something you like, buy it! Prices are not
much different from shop to shop. Shopping near Qum Int. Hotel is great. Reza bazaar is indoors in
Mashhad and is huge. Deals get better when you keep walking deeper in the bazar, upstairs level is
cheaper. Najaf is famous for durr al Najaf stone and Karbala is famous for Aqeeq. Feroza is better
from Mashhad and especially from Niashapour.
Room Allocation
Will compile roommates for shared rooms of twin. Your point of contact will be announced when
ready.
Airline rules
Fully collapsible and/or pair of clutches and/or other prosthetic device for the passenger’s use
provided that the passenger is dependent upon them. This item may be checked or carried in the
passenger’s cabin, subject to the availability of space.
Flight confirmation and flight details are on your e-tickets which we sent you already. Please report 3
hours prior to your departure. Must bring with you, your passport which has visa, e-ticket, insurance
policy and phone number to ring from abroad, medication, currency and ziyarat book etc.
Kindly ensure that you arrive at the security gate/ boarding gate at the specified time on your
boarding pass. This is generally 45 minutes before your flight is scheduled to depart.
In the event of not reporting at the airport or arriving late or not presenting your valid passport or
visa/tickets, you or your family will not get any refunds. Zaireen are expected to make their own
arrangements to join the group.
When you arrive at the airport, please report to your group leader. Upon arrival at the terminal for
departure from UK, please proceed to check-in counter with your luggage. Once you have checked-
in with the airline, proceed to your gate and report to your group leader at the departure gate. In
case of London Gatwick airport make sure you know your terminal as there is north and south
terminal. Turkish Airline operates currently from North Terminal.
Take some side-bites with you especially protein bars. When you are in transit in a foreign country,
we are not responsible for your refund if you miss the flight for any reason.
All Zaireen are responsible for their travel documents and ensure their safe keeping throughout their
trip. Make sure you have a copy of your driving licence and passport. We recommend Zaireen travel
or take walks in groups of three or more especially at night.
For the most part, electrical sockets (outlets) in the Republic of Iraq are one of three types:
We do not endorse any particular school of jurisprudence or spiritual path. We do not permit
participants to promote either of these during their participation in the programme. It is
recommended that you dress and behave in a manner that blends in as much as possible to avoid
undue attraction. Zaireen should dress appropriately. Sandals, slippers and breathable cotton
clothes are recommended.
24. Make sure – if you don’t already – that you ensure that you perform your Wajib prayers at
time and correctly and if you are able to start praying Salat-ul-Lail (Namaz-e-Shab/Tahajjud)
25. Be sure that your Khums and Zakaat payments are up-to-date and properly completed.
26. Call family and friends and ask for forgiveness (even if you have done nothing to upset them
as it is considered good Islamic practice to ask forgiveness).
27. Reimbursement of medical/accident expenses:
In the event of serious illness, accident, emergency evacuation to a medical facility or
repatriation of remains, all expenses must be paid at the time of treatment or activity.
Insurance carriers provide reimbursement upon documentation of a covered claim.
Participants are responsible for all expenses in the event that they become ill, injured or
require emergency evacuation.
Tour checklist
Please follow the checklist given below;
In order for Zair to make this trip successful, one needs to ask and understand several issues;
These are some of the important questions that need to be answered for a Zair before he
embarks for the great journey.
Benefit of Ziyarah
“Angels record only the virtuous deed”
Imam Jafar us Sadiq (a.s) revealed “If someone goes for ziyarah on foot, for every step he takes, one
virtue will be recorded in his name, one sin will be forgiven and his level will be raised one degree.
Once he reaches the shrine, Allah will omit his evil deeds. When he is about to depart from the
shrine, the angels will bid farewell to him saying this “ O’ Allah’s slave, your sins have been forgiven
and you are now in Allah’s party, his Prophet’s (saw) group and the Prophet’s (saw) Ahlulbayt’s (a.s)
group. By Allah you shall never have to face the fire and you shall never be made to taste it!” (Kamil
uz Ziyaraat, page 134)
On the day of Arafah the emphasis is all the more, if you go for ziarah of Imam Hussain (a.s) at the
time of Arafah, you get the thawab of 100 umrah and 100 Hajj. Allah accepts the amaal, the ibadah,
the worships and the good acts of that person who has Taqwa.
Imam al Sadiq (a.s): “O’ Ibne Marid, whoever performs the Ziyarah of my grandfather, Ameer ul
Momineen Ali ibne Abi Taalib (a.s), with awareness of his merits, Almighty Allah writes for him the
reward of accepted Hajj and Umrah for every step he takes, by Allah the fire of hell will not touch
the feet that are covered with dust during the pilgrimage to the tomb whether the journey is on foot
or on a ride. O’ ibne Marid write this hadith with gold water” (Mafatih al Jinan Chapter 4)
Then recite 4 rakat salah in units of 2 with Surat ul Ikhlas after Surat ul Fateha in each rakat.
Then raise your hand in dua and say: “O’ Allah I seek nearness to you through them (the prayers)
so make them the guardian for my family and my property”.
Then stand at the door of the house and recite Surat ul Fateha and Ayat ul Kursi 3 times; facing
the front, the right and the left side followed by: “O’ Allah! Protect me and protect what is with
me; grant safety to me and what is with me and, with your bounteous and great help, make me
attain what is with me (my destination).
Imam Hussain (a.s) said: “Whoever comes to us will find at least one of these four: he will hear
sound reasoning, will see fair judgement, will face a helpful brother and will enjoy the company
of the learned men.” (Bihar ul Anwar, volume 44, page 195)
“Bless pilgrims going to Hajj and ziyarat with travel provision and sustenance and let them fulfil what
you have regulated in Hajj and Umrah.
Significance of Visiting
Derive maximum benefits: - Maybe we are going first time or last time. Make sure we can derive
maximum benefits. Duas, Quran recitation, qaza salat, night prayers, prayers for parents and ziyarat
for yourself, your family, friends and relatives.
Istighfar
Salawat
Four Qul
Surah Nasar
Let us train ourselves to weep. Recollect the tragedy of Karbala and what they did and how they
were martyred. People could not understand the authority of Imam. Rulers tortured them and
imprisoned them .Crying Ya Imam I do not deserve to touch or enter the gate of your Haram until
you allow me. How humble I am that I am here, your greatness and my significance.
Assist in serving fellow pilgrims. (Serve them because they are guests of Imam .Go out of
your way.)
Imam Sajjad used to go with caravan where nobody knows him. His idea was to serve them.
If they know him they would not let him serve.
Prophet (SAWW) used to say: Don’t deprive me doing good deed. Let me serve you.
Try to travel with those who are your level. (Compatibility in spending.) Others should not
feel that I wish I can do like him. So keep it secret when you do charity.
Remain Taher especially during prayers.
If use toilet, try to keep precaution that you don’t become Najis.
Preserve timings of prayers. People delay their salat/Namaz because they are in a journey.
That should not happen.
Get focused on one person who you are visiting and forget others.
Furat water is not recommended to drink. People get sick.
Be considerate to them. They have rights over you. Serve them, prepare necessities.
Overlook their faults and mistakes .Don’t be impatient.
Proper use of Bathroom and keeping it clean .Once you have used it, don’t care about
others. Think of other person after you. Use tissue papers to wipe and clean .Keep it pak for
others.
Avoid loud talking. Inappropriate joking, making fun about issues, talking privately, entering
places reserved for women.
Sense of humour is good but not at these places .Excuse the other person when you talk in
other language from other Zawaar if they don’t understand your language.
Keep two separate tables for ladies and gents. First ladies and then gents if there is one
table.
Exhibit pleasant manners with them. Out of courtesy show that you are happy with them.
The intending pilgrim to the shrine of the holy Masumeens has to observe some physical
etiquette.
Once the pilgrim arrives in the holy city where the shrine of the Masum is located, before
proceeding to the shrine one ought to perform GHUSL and during the performance of the
GHUSL the niyyah should be that in as much as one is cleaning physically one’s body, one
should also make the niyyah of cleaning one’s heart from all spiritual diseases.
Because one is now proceeding to the presence of a MA’SUM ,who not only is aware of your
physical being but is also fully aware of our spiritual being.
One wears the best clothes, especially white clothes and applies good perfume. (Not in
Karbala.)
Go with humbleness and by walk to Haram from your residence.
Don’t go on those Golf carts.
If Hotel is far and you are running late still walk with dignity, with humility, with the mind
filled with memories and images of the Masum.
Constantly in the state of Dhikr, always try to avoid the vain and useless and time wasting
talks.
Dhikr can take various shapes, either Allah o Akbar, La ilaha illalla, or Subhan Allah. 100
times Takbeer, perfume your mouth by Salawat on Ahlulbait.
Finally on arrival at the entrance of the shrine there are certain specific rituals to be
performed.
Note: Even the Prophet Musa (A.S) proceeded to meet the Almighty Lord, he was told that
he was now in a Holy Place and therefore he has to take off his shoes as mentioned in Surat
TAHA Chapter 20 Ayat No 12.
Some scholars have interpreted this to say that he was not only required to take off his
physical shoes but also spiritually all other worldly baggage that he may have brought along
with him. And to enter the Holy presence with a pure and clean heart.
You are coming to that Imam, his special status, how he would welcome me?
You should be full of tears. Walk in short steps.
We are talking and talking to the Haram. That should not be the case. You should think he is
King of Kings. You should be THINKING.
Avoid gossip and arguments.
Do not enter the Haram if GHUSL is wajib. If you have Haiz (ladies condition) don’t enter
Haram. Where Imam’s zareeh is, don’t enter. You can enter the courtyard around the tomb.
(Here in Karbala around the grave of Imam Hussain, don’t enter.)
We have been taught that before entering the shrine we should seek permission.
Allah says in Surat ul Ahzab Chapter No 33 “Ya ayyuhal lazina amanu laa tadkhalu buyutan
nabi illaa an-yuzana lakum” O’ believers you should not enter the house of the Holy Prophet
unless permission is granted unto you.
Before entering the shrine of the Holy Prophet or of anyone of the Holy Masumeens,
therefore we should seek permission.
Kiss if you wish the entrance floor/frame.
Pause at the gate as if waiting for the idhn. Don’t look at others who are kissing the gate.
There is nothing wrong, it shows respect. If you don’t want to do it, don’t do it. If someone is
doing sajdah then do it for thanking Allah in your intention.
Pause at the gate as if you are waiting for Imam to come and give you permission.
You should be in grief and tears in your eyes.
Upon seeing the grave, do Takbeer and say “La ilaha Illalla o wah dahu la sharika lahu”. Allah
is one and He has no partners.
These are Awliya of Allah .I don’t worship them at all. We are not worshipping Imam.
RECITE recommended Ziyaraats. (General, special short and long.)
MUTLAQ: Pray Ziyaraat anywhere and any occasion. Followed by two rakaat Mustahib
prayers.
Ziyarat WAARIS: Pray on Thursday night.
Once you are in a new place, recite short Ziyaraat.
Once you go to SAMARRAH Day trip: One Ziyarat and long ziyarat with meaning and A’maal.
Hadiya to Imam the two rakat salat.
If you arrive inside Haram, and jamaat prayer (with Congregation) is performed, or if begins
during your Ziyaraat, cut short and pray. If you entered and jamaat is going on then join
them.
2 Rakat salat Tahiyat-e-Masjid.
Recite Ziyarat-e-widaa (Bid farewell) and ask Allah and request the personality you are
visiting to allow you and to be given Taufeeq to come again for ziyarat.
MISCELLANEOUS ISSUES:
Visit the Marja and other Scholars.
Visit the local orphanage, poor institution.
In Karbala alone there are 35,000 orphans.
Participate in Jamaat prayers.
Visit book store in Haram of Imam Hussain.(A.S)
Visit Museums in Mashhad Haram.
Interact with local people if you think it is safe.
Thank security guards, respect and thank workers, especially who take care of your shoes.
There is a lot of security in Iraq.
Give sadqa to beggars. If you don’t want to give, don’t dishearten them.
There is lot of poverty and 5 million children are orphans in Iraq.
BIDDING FAREWELL:
Buy gifts for others, simple gifts. Turba, book, Tasbeeh. But do not let that take too much of
your time and rob off you of spirituality.
Recite Ziyarah recommended for bidding farewell and pray eagerly that you should be given
chance to return.
Talk to group leaders and offer your services.
RECOMMENDED BOOKS:
1. MAFATEEH UL JINNAN.
2. SAHEEFA E ZIYARAT. Kamil and Kasar Public.
3. Supplications: Prayers and Ziyaraats, Ansariyaan.
4. Guide to Ziyaraat: Selected supplications S. SUSAYN TALIB. Translated by Dr Liakat
Takim.
5. AL SAHIFAT AL SAJJADIYA Translated by W. Chittick.
6. KAMIL AL ZIYARAAT, Ibn Qulawayh, Translated by S.Milani.
7. BOOK ON ZIYARAAT OF IRAQ: P.E.T KARACHI: PIR IBRAHIM TRUST.
Qualities of A Believer
NOTICE OF YOUR RIGHTS IN THE EVENT OF DENIED BOARDING, FLIGHT DELAY OR FLIGHT
CANCELLATION: (V11)
This notice contains important information about your rights established by European Regulation
(EC) no. 261/2004 (‘the regulation’) and applies to you if:
DENIED BOARDING
Ryanair, as a policy, does not overbook its flights. However, in the unlikely event that a seat is
not available for a passenger with a confirmed reservation, we will seek volunteers to surrender
their seats in exchange for benefits that we and the volunteer may agree upon before
involuntarily denying boarding to other passengers. If there are insufficient volunteers and we
deny you boarding involuntarily, you are entitled to the rights set out below.
If you are denied boarding or your flight is cancelled or overbooked , you are entitled to either:
LONG DELAYS - If your flight is delayed by 5 hours or more, you are also entitled to a refund ( But if
you accept a refund, the airline does not have to provide any further onward travel or assistance).
Your airline must inform you about your rights and the reason for being denied boarding, or any
cancellations or long delays ( over 2 hours, although this may be up to 4 hours for flights in excess
of 3500 km).
You may also be entitled to refreshments, meals, communications ( such as a free phone call), and,
if necessary, overnight stay, depending on the flight distance and length of delay.
FINANCIAL COMPENSATION
In addition, if you are denied boarding, your flight is cancelled or arrives more than 3 hours late on
arrival at the final destination stated on your ticket, you may be entitled to compensation of Euro
250-600, depending on the distance of flight:
WITHIN THE EU
The distance is calculated from the airport where you were unable to board the plane- This may
not be where you started your journey.
If the carrier offered you an alternative flight with a similar schedule, the compensation may be
reduced by 50%.
The cancellation was due to extraordinary circumstances for example due to bad weather,
or
FOR cancellation due to extra ordinary circumstances you may not have the right to compensation,
the carrier must still offer you either:
A ticket refund (in full or just the part you have not used.
Alternative transport to your final destination at the earliest opportunity or
Rebooking at a later date of your choice (subject to seat availability).
Even in extraordinary circumstances, airlines must provide assistance when necessary, while you
are waiting for alternative transport.
Submit an air passenger rights EU complaint form 119 KBto your airline- and make sure you keep a
copy for yourself.
Checked-in luggage
If your registered luggage is lost, damaged or delayed, you may be entitled to compensation from
the airline, up to about Euro 1,220
Make sure to file your claim within 7 days of receiving your luggage ( or 21 days if your luggage
was delayed)
If you wish to pursue other legal action, you must do so within 2 years of the date your luggage
arrives.
If you are travelling with expensive items, you might be able-for a fee- to obtain a compensation
limit higher than euro 1223 by making a special advance declaration to the airline. The best thing
is private travel insurance.
There is no standard form for the special declaration. It is upto the airlines to choose the type of
form they provide.
When you book online, the total price of the ticket- including all compulsory elements such as
taxes and charges-must be visible from the start, so you can compare prices across airlines and
make an informed choice.
Also you should know; airfare, taxes, airport charges, other charges, surcharges or fees (such as for
security or fuel).
Complain to the national enforcement body 222kb in your country of residence in the EU.
We will endeavour to do our best to make this journey memorable, however one would REQUEST
that you overlook any shortcomings and forgive us.
PLEASE RECITE SURA-E-FATEHA FOR MY MOTHER MRS ZUBIDA JAFFER BINTE RASHID
ABDULLAH AND MY BROTHER ASIF JAFFER AND KUL MARHOOMEEN WITH SALAWAT ON HOLY
HOUSEHOLD OF PROPHET.