Chat Bot
Chat Bot
Chat Bot
REPORT ON
BACHELOR OF ENGINEERING
IN
COMPUTER SCIENCE AND ENGINEERING
Submitted by:
SOWNDARYA S 1GG20CS035
SRUSHTI L 1GG20CS038
SHUKRUDEV V 1GG20CS034
VISHWAS G S 1GG20CS044
CERTIFICATE
Certified that the project entitled “Voice Bot for College” carried out by “Sowndarya
S[1GG20CS035] , Srushti L[1GG20CS038], Shukrudev V[1GG20CS034] ,Vishwas G S
[1GG20CS044]” submitted in the partial fulfilment of the requirements for the award of
the degree of PROJECT PHASE -I[18CSP83] with seminar in 7th Sem Computer
Science and Engineering of Visveswaraya Technological University, Belagavi during
the year 2022-2023. The project report has approved as it satisfies the academic
requirements in respect to the Main Project Work prescribed for the Bachelor of
Engineering Degree.
1. ……………………… ..…………………….
2. ………………………. ………………………
DECLARATION
We here by declare that the project report entitled “Voice bot for college”, Submitted in partial
fulfillment of the requirement for the award of the degree of Bachelor of Engineering (B.E) in
Computer Science and Engineering Department is a record of bonafide project work Phase-1
carried on by us under the guidance of Dr. CHETHAN K C. We further declare that the work
reported in this project has not been submitted and will not be submitted, either in part or in full, for
the award of any other degree or diploma in this institute or any other institute or university.
Sowndarya S :
Shukrudev V :
Srushti L :
Vishwas G S :
ACKNOWLEDGEMENT
We would greatly mention the enthusiastic influence provided by, Dr. CHETHAN K C,
Assistant Professor, as our Project Guide, for her ideas and co-operation showed on us
during our venture and for making this Project Phase 1 a great success.
We would greatly mention the enthusiastic influence provided by, Dr. SHABEEN TAJ
G A, Assistant Professor, as our Project coordinator, for her ideas and co-operation
showed on us during our venture and for making this Project Phase 1 a great success.
We are also thankful to Dr. VASANTH G, HOD, Department of Computer Science &
Engineering, for his co- operation and encouragement at all moments of our approach.
We are very thankful to the principal Dr. G PUNDARIKA for being kind enough to
providing us an opportunity to work on a Project in this institution.
We would also like to thank our parents and well-wishers as well as our classmates for
their guidance and their kind co-operation.
Finally, it is my pleasure and happiness to the friendly co-operation showed by all the
staff members of Computer Science Department, GECR.
ABSTRACT
Voice Bot for College is a virtual assistant, it provides all the details about the
institution that is the navigation maps of the department and the entire college. It
provides the information about each department, HOD's of the respective
departments, faculty and their staff rooms with images and videos. It provides all
the latest circulars and information with respect to any events held at the
institution. It also provides the student's fee details and admission details
accurately. This project determines the correlation between user's queries and
answers. It provides two modes like text mode and audio mode for better user
experiences. For any queries regarding the institution it is difficult for the parents
who reside in different cities, states, and countries to enquire about the institution.
The goal of this system is to provide a platform for the students and parents to ask
queries and clear doubts through simple English language, text messages or audio
commands. Students and parents will amalgamate with bot instead of making
queue at enquiry desk to ask queries related to admission procedure, location of
the department, fee related issues or in knowing the HOD's and faculties of the
department.
VOICE BOT FOR COLLEGE 2023-24
INTRODUCTION
This project is focusing on creating a chatbot to be used by students to get their
queries responded easily from the college website. A chatbot is a program which
can do real conversations with textual and/or auditory methods [1]. Using
Artificial Intelligence (AI), chatbots can simulate human conversations. There are
two categories of chatbots. One category is command based chatbots where
chatbots rely on a databank of replies and heuristics. The user must be very
specific while asking the questions so that the bot can answer. Hence, these bots
can answer limited set of questions and cannot perform function outside of the
code. The other category is chatbots based on AI or machine learning algorithms,
these bots can answer ambiguous questions which means the user do not have to
be specific while asking questions.
Whenever a user asks any query, the bot will first analyze the request, then
identifies intents and entities, builds a response and sends it back to the user. Now,
intents mean intention of the query and entity means details of that query. For
example, if a student wants to know the office hours of a faculty then the intent
will be office hours and entity will be name of the faculty in this case. AI-powered
chatbots are motivated by the need of traditional websites to provide a chat facility
where a bot is required to be able to chat with user and solve queries. When live
agent can handle only two to three operations at a time, chatbots can operate
without an upper limit which really scales up the operations. Also, if any school or
business is receiving lots of queries, having a chatbot on a website takes off the
load from support team. Having a chatbot clearly improves the response rate
compared to human support team. In addition, since millennials prefer live chats
over a phone call, they find a chatbot, which provide a highly interactive
marketing platform, very attractive. Furthermore, a chatbot can automate the
repetitive tasks. There can be some scenarios where a business or school receives
same queries in a day for many times and support team must respond to each query
repetitively. Lastly, the most important advantage of having a chatbot is that it is
available 24/7. No matter what time it is, a user can get a query solved. All these
advantages of a chatbot constitute the motivation to implement a College Enquiry
Bot.
Dept of CSE 1
VOICE BOT FOR COLLEGE 2023-24
OBJECTIVES
1. To design and develop a Voice Bot for college by using Artificial Intelligence
algorithms.
Dept of CSE 2
VOICE BOT FOR COLLEGE 2023-24
PROBLEM STATEMENT
There are many websites which takes time to provide information related college
any college websites if we want some information regarding college it will provide
the information but need to navigate many links. This navigation process is time
consuming there is no guarantee specific information it will provide because
college websites has limited information if we want complex information it won’t
provide because college knowledge base is limited and each and every information
it won’t provide.
Dept of CSE 3
VOICE BOT FOR COLLEGE 2023-24
EXISTING SYSTEM
In the early day GSM technology is used for displaying information.1 Here GSM
module which is located on a digital notice board is used to receive information
from the authorized user and displayed it. In this work, an only text message is
transferred.It becomes inefficient when we need to transfer other than text
messages. By introducing the concept of Bluetooth technology communications
become faster and more efficient. Here an android application is used for enabling
Bluetooth for sending messages. This work mainly focused on cable replacement
and data that can send up to the rate of 1 Mb per sec. Bluetooth has a limited range
(approximately 70m to 100 m).To increase the range of communication Zigbee-
based notice boards are introduced.But here data rate is only about 250 kbps. Wi-
Fi-based digital notice boards are currently used in many places like schools
colleges, railway stations, Airports, etc. Here Raspberry pi which acts as a receiver
and is connected to local Wi-Fi networks. When a person wants to send
information to raspberry pi, the person first connected to the corresponding Wi-Fi.
So sender and receiver must be within the Wi-Fi range. The maximum possible
range of Wi-Fi is about 100 meters. Due to this range, information exchange must
do within the boundaries.
Dept of CSE 4
VOICE BOT FOR COLLEGE 2023-24
PROPOSED SYSTEM
The aim of our Proposed System is to develop an web based bot Application,
which provides answer to the query of the student very effectively. Students just
have to put their query to the bot which is used for chatting. The system will use
the artificial intelligence algorithms to give appropriate answers to the user. If the
answer is found invalid, then some system to declare the answer as invalid can be
incorporated. These invalid answers can be deleted or modified by the admin of
the system. The student will not have to go to the college for enquiring something.
Student can use the chat bot to get the answers to their queries. This system may
help students to stay updated with the college activities. The AI algorithms are
used to implement the proposed system.
Dept of CSE 5
VOICE BOT FOR COLLEGE 2023-24
LITERATURE SURVEY
Dept of CSE 6
VOICE BOT FOR COLLEGE 2023-24
24-7 availability-Unlike humans chatbots once installed can attend queries at any
time of the day. Thus, the customer doesn’t have to wait for the company executive
to come and help them.
Dept of CSE 7
VOICE BOT FOR COLLEGE 2023-24
SYSTEM SPECFICTATION
HARDWARE REQUIREMENTS:
SOFTWARE REQUIREMENTS:
Dept of CSE 8
VOICE BOT FOR COLLEGE 2023-24
REFERENCES
[5] Sagar Pawar, Omkar Rane, OjasWankhade, Pradnya Mehta, “A Web Based College
Enquiry Chatbot with Results”, International Journal of Innovative Research in Science,
Engineering and Technology, ISSN(Online): 2319- 8753, ISSN (Print): 2347-6710, Vol.
7, Issue 4, April 2018,pp 3874-3880. Prof.K.Bala, Mukesh Kumar ,SayaliHulawale,
Sahil Pandita, “Chatbot For College Management System Using A.I”, International
Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056, p-
ISSN: 2395- 0072, Volume: 04 Issue: 11 | Nov - 2017, pp2030-2033.
[6] Jincy Susan Thomas, Seena Thomas, “Chatbot Using Gated End-toEnd Memory
Networks”, International Research Journal of Engineering and Technology (IRJET) e-
ISSN: 2395-0056, p- ISSN: 2395-0072, Volume: 05 Issue: 03 Mar 2018, pp 3730- 3735.
[7] Prof. Suprita Das, Prof. Ela Kumar, “Determining Accuracy of Chatbot by applying
Algorithm Design and Defined process”, 4th International Conference on Computing
Communication and Automation (ICCCA), 2018, 978-1-5386-6947-1/18/2018 IEEE, pp
1-6.
Dept of CSE 9
VOICE BOT FOR COLLEGE 2023-24
[8] Prof.K.Bala, Mukesh Kumar ,SayaliHulawale, Sahil Pandita, “Chatbot For College
Management System Using A.I”, International Research Journal of Engineering and
Technology (IRJET) e-ISSN: 2395-0056, p-ISSN: 2395-0072, Volume: 04 Issue: 11 |
Nov - 2017, pp 2030-2033.
Dept of CSE 10
VOICE BOT FOR COLLEGE 2023-24
Designation Designation
Dept of CSE 11