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Task 3

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JQM2 TASK 3: CAREER MANAGEMENT

MBA, Information Technology Management Capstone - C218


Three competencies for Task 1 and Task 2.

The simulation completed in this Capstone course was interesting and accorded me a

chance to incorporate a wide variety of skills and competences gained in the entire MBA

program. The three most outstanding competencies in this course that were vital includes the

business decision making, economic decision making by firms and improving organizational

performance competencies as listed in by the (Western Governors University, 2019) MBA

handbook.

Business Decision Making in the Global Environment

This competence focused on the analysis of the various economic forces and the various

operation in the market to help in the improvement of the decision-making process. In the

simulation, I had to undertake the evaluation of the industry reports from the past quarters on the

outlook of the market to inform the decision for the current quarter. I had to also rely on the

reports from the managers on their evaluation of the market and the competitors reports and

performance to help improve the decision for the quarters. The reports on the popularity, the

adverts efficacy and other key performance indicators provided great information to help make

better decisions.
Economic Decision Making by Firms and Consumers

This competency was vital in informing me on the various economic decision to make as

a way of guiding the decisions for the business and the consumers. The decision included

understanding the economics around the pricing of the bikes and the competitive of the bikes

compared to what the customers are willing and able to pay for the bikes. Understanding how the

business was competing in the market and the expected demand levels was vital in making

decision for the investment in capacity expansion and the placement of the products in the

market. I also made decisions based on the customer perceptions of the products and its

performance in non-core business related areas such as the employees’ welfare, care for the

environment and being good neighbors as a way of influencing the customers to purchase our

products.

Improving Organizational Performance

A great way of succeeding in the simulation was to continuously use the relevant amounts

and types of data to improve the performance of the business. The simulation provided great

amount of data on performance that allowed the making of better decisions to improve the

performance. The data such as the employee’s productivity, loss in the market due to production

hitches, the fixed production capacity and the need for overtime proved vital to highlight the

areas of weakness in the business that need to be addressed. When making information about the

improvement in the system and operations, I had to look at the impact of the investment on the

targeted areas. This analysis provided room for the business to invest in areas that would have

meaningfully higher positive impact on the business.


Competencies and future career.

The three competencies will be great for my career. Having the competence to use data to

improve the performance of an organization will be a great way of making evidence-based

decision in the organization. As a manager, I am expected to undertake frequent data collections

and evaluation of the various performance measurement to understand the level of efficacy in the

areas assigned to me. The data collected will provide an indication of what need to be changed

and how to change the process for better performance.

The business operates in a globalized world where issues in one area may have an impact

on the business. Understand to make business decision in a globalized world will offer great

insight into the career as I will be in a position to locate the organization in a global context and

make the decisions that improves the business while also taking into account the other factors

surroundings the business that could be important to the operations. It will make me a good and

conscious manager and a leader.

Understanding the economic decision making by the firms and the consumers enriches

my decision making personally and as a business leader or manager. It will help me make

business decisions that align with the prevailing economic condition and that also meets the

customer’s expectations. Such an understanding will help the busies I am leading have the right

projections in the market and the right set of products matched with the correct prices, costs and

other element that help meet the consumer needs and adds value to their lives while translating to

value to the business.


B. Create a specific, measurable, achievable, relevant, and timely (SMART) career goal.

By the end of the year 2023, I will have applied for and secured four interviews for a financial

supervisory position in a middle level organization with a portfolio of above $20 million.

E. Upload three academic or professional artifacts

The PAS completion certificate indicates my completion of various accounting and

managerial decision-making tests. The certificate attest to the competencies of being able to

analyze the financial performance of a business and understanding of the managerial decision

related to the products of a company and how to market these products. The certificate aligns

with my long-term career goal of reaching managerial level as it equips me with the required

skills and abilities to make higher level organizational decision from a strategic point of view.

The performance certificate issued by American Institute of CPA’s was a short course I

took on the use of various metrics to measure, asses and improve performance of an

organization. The artifact indicates that I have develop competency to use the various

performance metric including six sigma and lean management to understand and improve

managerial and operational performance. The skills learned improves my career by equipping me

with the requisite skill and knowledge to work in a higher-level position and e charged with the

role of making strategic, operational and functional decision in an organization.

The badge received from the marketplace Simulation as part of the MBA capstone project

attests to my competence to integrate the variety of business and managerial skills in managing
and making important business decision. The simulation offered a chance to use market

information to make operational, manufacturing and Human resource decision while also

encompassing conscious decision making in an organization. The badge and skill learned in the

simulation aligns with the career goal of rising through the ranks as I was the business manager.

It is a testimony that I have the competence to run and manage and enterprise in a managerial

position.
Reference

Western Governors University. (2019). Program Guidebook MBA, IT Management. Retrieved

from https://www.wgu.edu/content/dam/wgu-65-assets/western-governors/documents/

program-guides/business/MBAITM.pdf

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