TRBOnet Watch v2.5 User Guide

TRBOnet Watch
User Guide
Version 2.5
World HQ US Office Internet Telephone

Neocom Software Neocom Software EMEA: +44 203 608 0598
8th Line 29, Vasilyevsky Island 15200 Jog Road, Suite 202 Email: info@trbonet.com Americas: +1 872 222 8726
St. Petersburg, 199004, Russia Delray Beach, FL 33446, USA WWW.TRBONET.COM APAC: +61 28 6078325
Notices
This document is for informational purposes only. Neocom software, Ltd offers no
warranties, express or implied, in this document.
Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either registered
trademarks or trademarks of Neocom software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC.
Intellectual property rights protect the voice coding technology embodied in this product
including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice
coding technology is licensed solely for use within this communications equipment. U.S. Pat.
Nos. 6,199,037, 5,870,405, 5,754,974, 5,664,051, 5,630,011, 5,517,511, 5,491,772, 5,247,579,
5,226,108, 5,226,084, 5,216,747 and 5,081,681.
Microsoft, Windows, SQL Server and the .NET logo are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other jurisdictions.
Other product or company names mentioned herein may be trademarks of their respective
owners.
© 2017 by Neocom software, Ltd. All rights reserved.
Last revised on 24 January 2017.

Contents
Contents
1 Introduction ........................................................................................................................................................1
1.1 About This Guide ................................................................................................................................1
1.2 About TRBOnet....................................................................................................................................1
1.3 Contacts..................................................................................................................................................1
2 Overview...............................................................................................................................................................2
2.1 About TRBOnet Watch......................................................................................................................2
2.2 Features ..................................................................................................................................................3
2.3 Architecture...........................................................................................................................................3
2.4 Hardware and Software Requirements.......................................................................................4
2.5 Compatibility with MOTOTRBO Firmware Versions ..............................................................4
2.6 Licensing ................................................................................................................................................5
2.7 System Monitoring Levels ...............................................................................................................5
2.8 Glossary ..................................................................................................................................................8
3 Installation and Upgrade ...............................................................................................................................9
3.1 Installing TRBOnet Watch ................................................................................................................9
3.2 Repairing TRBOnet Watch ...............................................................................................................9
3.3 Uninstalling TRBOnet Watch ..........................................................................................................9
3.4 Upgrading TRBOnet Watch ......................................................................................................... 10
4 TRBOnet Watch Server ................................................................................................................................ 11
4.1 Launching TRBOnet Watch Server ............................................................................................ 11
4.2 Managing the Software License ................................................................................................. 11
4.3 Creating a Windows Service ........................................................................................................ 12
4.4 Configuring the IP Network Settings ....................................................................................... 13
4.5 Creating a TRBOnet Watch Database ...................................................................................... 13
4.5.1 Configuring the Local System Account .......................................................................... 14
4.5.2 Configuring Database Maintenance................................................................................ 15
4.6 Changing the Language ................................................................................................................ 16
4.7 Setting the Logging Level............................................................................................................. 16
4.8 Enabling Extended Diagnostics .................................................................................................. 17
4.9 Registering Radio Systems ........................................................................................................... 17
4.9.1 Registering MOTOTRBO IPSC, Capacity Plus, LCP, and ERDM.............................. 17
4.9.2 Registering MOTOTRBO Connect Plus ........................................................................... 23
4.9.3 Registering MOTOTRBO Capacity Max .......................................................................... 27
i
4.9.4 Registering Radio-over-IP Gateways............................................................................... 33
4.9.5 Registering Selex Repeaters ............................................................................................... 35
4.10 Managing Registered Systems ................................................................................................... 35
4.11 Configuring SNMP Communication ......................................................................................... 36
5 TRBOnet Watch Console ............................................................................................................................. 39
5.1 Configuration .................................................................................................................................... 39
5.1.1 Connecting to the TRBOnet Watch Server ................................................................... 39
5.1.2 Changing the Language....................................................................................................... 39
5.1.3 Configuring Playback Settings........................................................................................... 40
5.1.4 Setting the Audio Output File Name Format............................................................... 40
5.2 Live Monitor ....................................................................................................................................... 40
5.2.1 Monitoring MOTOTRBO Systems..................................................................................... 43
5.2.2 Monitoring Radio-over-IP Gateways............................................................................... 52
5.2.3 Viewing System Topology ................................................................................................... 55
5.3 Reports and Analytics .................................................................................................................... 60
5.3.1 Building Reports...................................................................................................................... 60
5.3.2 Building Charts ........................................................................................................................ 62
5.3.3 Using Filters .............................................................................................................................. 66
5.3.4 Using RSSI Levels Map.......................................................................................................... 72
5.4 Voice Recording ............................................................................................................................... 76
5.5 Administration .................................................................................................................................. 77
5.5.1 Managing Aliases ................................................................................................................... 77
5.5.2 Managing Notifications........................................................................................................ 79
5.5.3 Viewing the License Information ...................................................................................... 82
5.5.4 Viewing the Database Information .................................................................................. 82
Analytics and Reports ........................................................................................................... 84
A.1 Analytics .............................................................................................................................................. 84
A.1.1 Data Overview ..................................................................................................................... 84
A.1.2 Activities by Radio: Quantity .......................................................................................... 85
A.1.3 Activities by Radio: Duration ......................................................................................... 88
A.1.4 Activities by Group ............................................................................................................ 88
A.1.5 RSSI Levels: All Data .......................................................................................................... 90
A.1.6 RSSI Levels: Map ................................................................................................................. 91
A.1.7 RSSI Levels: GPS Only ....................................................................................................... 92
A.1.8 Channels Usage .................................................................................................................. 93
ii TRBOnet Watch 2.5 – User Guide

Contents
A.1.9 All Channels Busy ............................................................................................................... 94

A.1.10 Frequency Usage ................................................................................................................ 96
A.2 Reports................................................................................................................................................. 97
A.2.1 Activities over Time ........................................................................................................... 97
A.2.2 Activities by Radio ............................................................................................................. 98
A.2.3 Activities by Group ............................................................................................................ 99
A.2.4 Event Viewer ......................................................................................................................100
A.2.5 Text Messages ...................................................................................................................100
A.2.6 RCM Messages..................................................................................................................101
A.2.7 All Channels Busy .............................................................................................................102
A.2.8 GPS Data..............................................................................................................................103
A.2.9 Frequency Usage ..............................................................................................................104
A.3 Supported Maps ............................................................................................................................105
SNMP Support .......................................................................................................................106
B.1 MIB Files ............................................................................................................................................106
B.2 MIB Objects ......................................................................................................................................107
B.3 Alarms ................................................................................................................................................108
B.4 Examples ...........................................................................................................................................110
RCM Messages ......................................................................................................................112
iii
Introduction
1 Introduction
1.1 About This Guide
This document is intended for the radio network control room personnel in charge of the
radio system monitoring and maintenance. It introduces the user interface and
functionality of the TRBOnet Watch server and TRBOnet Watch console applications.
1.2 About TRBOnet
TRBOnet is a suite of professional applications for the MOTOTRBO digital two-way radio
networks. TRBOnet manages voice, text and data communication paths to network
endpoints and provides a unified graphical dispatcher workbench interface for all the
messaging and workforce orchestration tasks.
1.3 Contacts
Region Phone Email & Support
EMEA +44 203 608 0598

info@trbonet.com — general and
commercial inquiries
Americas +1 872 22 28 726 support@trbonet.com — technical

support
http://kb.trbonet.com — online
knowledge base
APAC +61 28 6078325
1
2 Overview
2.1 About TRBOnet Watch
TRBOnet Watch is an advanced software packet sniffer designed for logging and
analyzing data streams in your MOTOTRBO radio networks. This solution also gives you
an integrated view into the health of your network. The application monitors
infrastructure resource usage and allows a user to detect topology problems and verify
that all components of the system are configured correctly.
The software provides views of system performance from every perspective. Built-in tools
and monitors greatly reduce time required for data analysis and eliminate the necessity
for on-site visits. This cutting-edge technology enables a simple setup procedure and
does not require NAI Data licenses.
Real-time monitor shows activity on each slot of your system. TRBOnet Watch is capable
of determining what kind of data is transmitted on available channels. You can easily
verify that radios send registration statuses and GPS data to the system. This software
can recognize voice calls, telemetry and option board data, as well as text messages and
system packets. The log contains detailed information about each entry including sender
and recipient identifiers, slots, talk groups and signal strength for calls.
Topology monitor gives you an insight into MOTOTRBO networks connected to
TRBOnet Watch. It helps you pinpoint configuration problems and check if there have
been any alarms from the repeaters. This is especially useful for large multi-site systems.
It also allows you to check if new repeaters have been successfully added to your network.
The Topology screen allows you to verify that all components of the system have unique
identifiers and there are no conflicting identifiers. The Diagnostic tab provides the full
information about IP connections in the system and the uptime for each repeater. This
tab offers enhanced features such as remote channel change or disabling repeaters.
The Reports and Analytics tabs are designed to visualize megabytes and gigabytes of
information obtained from the radio network. Advanced filters help you get a clear
understanding of system performance by system name, slot, frequency, unit ID or talk
group. This information can be used to bill customers using your radio infrastructure. The
Channel Usage and Frequency Usage reports are of interest to those who want to ensure
their systems have sufficient capacity for efficient communications. The All Channels Busy
report shows how often the radio channels have not been available for radio users within
a user defined time interval.
2 TRBOnet Watch 2.5 – User Guide

Overview
2.2 Features
TRBOnet Watch features include:
 Support for all MOTOTRBO platforms
 Multiple systems monitoring
 Topology problem detection
 Real-time traffic capture
 Network usage by system, site, slot, channel, talk group, radio user
 Hardware alarms
 Signal strength
 Voice recording
 RSSI level map
 SNMP integration
 No NAI Data licenses required
2.3 Architecture
TRBOnet Watch is a client-server solution that does not require additional hardware and
can be added to a MOTOTRBO radio system of any size and architecture.
Figure 1: TRBOnet Watch architecture

The server part of the application is installed on any networked computer that meets the
hardware and software requirements. The TRBOnet Watch server implements the
MOTOTRBO protocols, manages IP connection to repeaters, and stores data.
The client software can run on any remote computer and receives all the information
about the system from anywhere over an IP connection.
3
2.4 Hardware and Software Requirements
Table 1: TRBOnet Watch 2.5 hardware and software requirements
TRBOnet Watch Server
Channels Less than 50 Less than 250 250+
CPU Intel Core i3/i5 Intel Core i7 Contact

technical
Memory 4 GB 8 GB support
HDD 300 MB for installation files
Sound Card No
Supported OS Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Server
2012
Software .NET Framework 4.6.1, MS SQL Server Express 2008 Edition or higher
TRBOnet Watch Console
CPU Intel Core i3
Memory 4 GB
HDD 70 MB for installation files
Sound Card Yes
Display 1280x1024 minimal resolution, 1600x900 recommended resolution
Additional Devices Speakers
Supported OS Windows 7, Windows 8, Windows 10
Software .NET Framework 4.6.1
2.5 Compatibility with MOTOTRBO Firmware Versions

TRBOnet Watch can monitor all kinds of traffic on MOTOTRBO systems IP Site Connect,
Capacity Plus, Linked Capacity Plus, Connect Plus, Extended Range Direct Mode, and
Capacity Max. The following table describes the compatibility between TRBOnet Watch
product versions and MOTOTRBO firmware versions for each supported system type.
Table 2: MOTOTRBO firmware versions compatible with TRBOnet Watch
TRBOnet IPSC Capacity LCP Connect ERDM Capacity

Watch version Plus Plus Max
2.3.5 02.40.12 Not supported
2.5 02.06.00.07 02.07.00.03

Overview
2.6 Licensing
When you purchase TRBOnet Watch, you obtain a commercial (non-expiring) license that
specifies functional modules and types of radio networks available for users. The core
conditions include one repeater connection, one server, and one client console. All
repeaters that need to be monitored must be included in the license. If the actual number
of repeaters exceeds the license limits, extra connections are ignored.
The list of optional features includes:
 Additional repeater connections
 Additional consoles
 Voice Recording
 RSSI monitoring
Note: The Voice Recording feature is not provided in some regions.
2.7 System Monitoring Levels

TRBOnet Watch can monitor a MOTOTRBO system on one of the following levels:
 Level 1: Link Establishment: Watch monitors all IP connections in the system.
 Level 2: Diagnostics: Watch monitors all IP connections in the system and RDAC
connections of all repeaters in the system.
 Level 3: Call Monitoring: Watch monitors all IP and RDAC connections in the
system and air traffic in the system channels. Traffic is not parsed.
 Level 4: Call Parsing: Watch monitors all IP and RDAC connections in the system
and air traffic in the system channels. Traffic is parsed, all types of traffic are
recognized.
The scope of functionality available in TRBOnet Watch console depends on the system
type and on the monitoring level specified for each system in the TRBOnet Watch server
configuration tool. Some features require a special license.
The following table summarizes the functionality available in TRBOnet Watch console for
each system type and at each level of system monitoring.
Table 3: TRBOnet Watch console functionality available on each level of system monitoring
TRBOnet Watch IP Site ERDM Capacity LCP Connect Connect Capacity

feature Connect Plus Plus Plus Max
(XRC) (XRT)
Level 1: Link establishment
Diagnostics IP connection status
Topology IP connections only
Reports Event Viewer only. Other reports display no information.
5
(XRC) (XRT)
Level 2: Diagnostics
Diagnostics Full support. Connect Plus (XRC) sends diagnostics from

repeaters on the site.
These systems do not
Topology Full support support Level 2
Reports Event Viewer only. Other reports display no information.
Level 3: Call monitoring
Diagnostics Full support
Topology Full support
Real-time traffic Slots, Slot Channels Channels Channels Channels

monitoring channels
Recognized * These call types appear as bars of different color in real-time traffic monitors. If the
traffic: cell is blank, the respective call type is not recognized.
 Location Yes
 System Yes Yes Yes Yes Yes Yes
 Voice Yes Yes Yes Yes Yes Yes
 Data Yes Yes Yes Yes Yes Yes
Call parsing Not supported
Reports: * These reports display no information if the respective cell is blank. Other reports
display full information.
RSSI Levels: GPS Yes Yes Yes
RSSI Levels: Map Yes Yes Yes
GPS Data
Text Messages
Charts All All All All All All

Overview

(XRC) (XRT)
Level 4: Call Parsing
Diagnostics Full support
Topology Full support
Reports All All All
Charts All All All
Real-time traffic Slots, Slot Channels

monitoring channels
Recognized * These call types appear as bars

traffic: of different color in real-time
traffic monitors
 Registration Yes Yes Yes
 Telemetry Yes Yes Yes
 Text Yes Yes Yes
 Location Yes Yes Yes These systems do not support Level 4
 System Yes Yes Yes
 Voice Yes Yes Yes
 User Yes Yes Yes
 Data Yes Yes Yes
 Option Yes Yes Yes

Board
Call parsing Yes Yes Yes
Listening to voice Yes Yes Yes

transmitted on
the channel (Mute
button)
Voice recording Yes Yes Yes

(license required)
7
2.8 Glossary
Table 4: Acronyms
Term Description
ARS Automatic Registration Service
BCI Base Station Identification
CPU Central Processing Unit
CWID Continuous Wave Identification
ERDM Extended Range Direct Mode
GPIO General Programmable Input Output
GPS Global Positioning System
HDD Hard Disk Drive
IP Internet Protocol
IPSC IP Site Connect
LCP Linked Capacity Plus
MIB Management Information Base
NAI Network Advertising Initiative
NMS Network Management Station
NSCP Neocom Software Control Protocol
OID Object Identifier
OS Operating system
OTA Over the Air
RCM Repeater Call Monitoring
RDAC Repeater Diagnostics and Control
RoIP Radio-over-IP
RSSI Received Signal Strength Indicator
SMS Short Message Service
SNMP Simple Network Management Protocol
TCP Transmission Internet Protocol
TOT Time-Out Timer
UDP User Datagram Protocol
URL Uniform Resource Locator
XCMP Extended Command and Management Protocol
XNL XCMP Network Layer

Installation and Upgrade
3 Installation and Upgrade

This section describes how to install, repair, uninstall, and upgrade your TRBOnet Watch
software to the higher version.
3.1 Installing TRBOnet Watch
Before you start installing TRBOnet Watch, make sure that your computer meets the
minimum hardware and software requirements. For more information, refer to section
2.4 Hardware and Software Requirements (page 4).
To install TRBOnet Watch:
Double-click the TRBOnet.Watch_<version>.exe file to run the TRBOnet Watch
setup wizard. Click Next.
Accept the terms in the license agreement. Click Next.
Select the installation type:
 TRBOnet Watch 2.5. Console and Server: Choose to install both the server
and client software on one computer.
 TRBOnet Watch 2.5. Console: Choose to install the client software on the
computer, for instance, on the dispatcher’s desktop.
Click Next.
Click Install, then click Finish to exit the setup wizard.
After the installation is finished, you need to specify several configuration settings as
described in section 4 TRBOnet Watch Server (page 11).
3.2 Repairing TRBOnet Watch
To repair the TRBOnet Watch installation:
Select the Repair option.
Click Repair, then click Finish to exit the setup wizard.
Run the TRBOnet Watch server as a Windows service as described in section
4.3 Creating a Windows Service (page 12).
Except for the Windows service, the repaired installation keeps all configuration settings
unchanged.
3.3 Uninstalling TRBOnet Watch
To uninstall TRBOnet Watch from your computer:
Select the Remove option.
Click Remove. TRBOnet Watch is removed from your desktop.
Note: Log files, configuration files, and folders are not removed from the disk
automatically. Uninstalling TRBOnet Watch does not affect the TRBOnet Watch
database.
9
3.4 Upgrading TRBOnet Watch
To upgrade TRBOnet Watch:
Uninstall the current version of TRBOnet Watch as described in section 3.3
Uninstalling TRBOnet Watch (page 9).
Install the TRBOnet Watch as described in section 3.1 Installing TRBOnet Watch
(page 9).
Launch the TRBOnet Watch server.
The configuration settings of the uninstalled server are preserved in the
configuration file and are displayed in the TRBOnet Watch Server window
after the upgrade.
Run TRBOnet Watch server as a Windows service as described in section 4.3
Creating a Windows Service (page 12).
Click Database in the Configuration pane. Then click Upgrade Database in
the right pane.

4 TRBOnet Watch Server

This section describes how to configure your TRBOnet Watch for radio network
monitoring and diagnostics.
4.1 Launching TRBOnet Watch Server
To launch the TRBOnet Watch server, double-click the Watch 2.5 server icon on the
desktop, or click All Programs and then Neocom Software and Watch 2.5 Server on
the Start menu.
When the TRBOnet Watch server is launched for the first time, the main configuration
window appears.
Figure 2: TRBOnet Watch Server window
4.2 Managing the Software License

TRBOnet Watch contains a free trial license that allows you to evaluate the product with
some functional limitations such as no support for remote agent connections and the
limited number of master repeaters.
To use the product after the evaluation period, order a license from a reseller or Neocom
software directly. Include the information about your current license in your request. To
do it, open the License tab, click Copy to Clipboard, and insert the copied details to the
request.
To apply a new license:
Copy the new license file to a local folder. If this folder contains other license
files, delete them.
11
In the TRBOnet Watch Server window, select License in the Configuration
pane.
Click License Manager. The License Manager dialog box appears.
Click Next. Click the search button next to the License file field and point the
license file.
Click Next, then click Finish.
4.3 Creating a Windows Service

Running TRBOnet Watch as a Windows service is a mandatory configuration step.
To run the TRBOnet Watch server as a Windows service:
In the TRBOnet Watch Server window, select Service in the Configuration
pane.
Click Install Service in the Service pane. The Windows service is created and
stopped.
Click Start.
Figure 3: Managing the Windows service
The following buttons and commands are available in the Service pane:
 Start / Stop: Click to start or stop the Windows service.
 Save changes and restart service: Click to save the recent configuration
changes to the local CONFIG file and to restart the service with the updated
settings.
 Uninstall Service: Click to remove the service. After that, the TRBOnet Watch
server can be launched as a desktop application.

 View log entries: Click to open the TRBOnet Watch server system log in the
View log entries dialog box. The log may be requested by the technical
support, should the customer report any TRBOnet Watch issue.
4.4 Configuring the IP Network Settings

Configure communication between the TRBOnet Watch server and the TRBOnet Watch
consoles over IP.
To specify the IP network settings:
In the TRBOnet Watch Server window, select Network in the Configuration
pane.
In the Network pane, specify the following settings:
 Command Port: Specify the IP port for communication with TRBOnet Watch
console (default value: 4019).
 Encrypt network protocol: Select this option for TRBOnet Watch server to
transfer encrypted data to TRBOnet Watch console.
4.5 Creating a TRBOnet Watch Database

Creating a TRBOnet Watch database is a mandatory configuration step.
Note: Before you create a database, make sure that you have an SQL Server application
installed on your server or on a networked storage device. For the list of SQL
Server editions compatible with the current version of TRBOnet Watch, refer to
section 2.4 Hardware and Software Requirements (page 4).
To create a TRBOnet Watch database:

In the TRBOnet Watch Server window, select Database in the left pane.
Specify the following database connection properties:
Table 5: TRBOnet Watch Database connection properties
Property Description
SQL Server The SQL Server. Select an instance from the list of the database
management systems found on your network.
Database The preferred database name. Follow the naming rules specific to the
selected SQL Server edition.
Authorization The authorization method. Select the preferred option:

 Windows Authorization: TRBOnet Watch will use your Windows
credentials to access the database.
 SQL Server Authorization: TRBOnet Watch will use an MS SQL
Server user account to access the database.
To use Windows authorization, the Local System account must be granted
MS SQL Server administrator privileges. For details, refer to section 4.5.1
Configuring the Local System Account (page 14).
User Name The MS SQL Server user name. Required for SQL Server Authorization.
13
Password The MS SQL Server user password. Required for SQL Server Authorization.
Click Create Database. The database with the specified name is created.
Click Test Connection.
Configure maintenance of the TRBOnet Watch database. For details, refer to
section 4.5.2 Configuring Database Maintenance (page 15).
4.5.1 Configuring the Local System Account

If you configure TRBOnet Watch database connection to use Windows authentication,
make sure that the list of MS SQL Server administrators includes the Local System
account. Otherwise, you will get the following error message at any attempt to connect
to the database:
Cannot open the database requested by the login. The login failed. Login failed for user
'NT AUTHORITY\SYSTEM'.
The Local System account can be granted the required privileges during or after the MS
SQL Server installation.
To grant administrator rights to Local System when installing MS SQL Server:
Run MS SQL Server setup. Click Database Engine Configuration and then the
Server Configuration tab.
Under Specify SQL Server administrators, click Add.
In the Select Users or Groups window, click Advanced.
Click the Find button and select the LOCAL SERVICE account. Click OK to add
the user and close the window. The NT AUTHORITY\LOCAL SERVICE(LOCAL
SERVICE) user appears in the list of SQL Server administrators.
Click Next and follow the prompts to finish setup.
To grant administrator rights to Local System after MS SQL Server installation:
Launch MS SQL Server Management Studio.
In the Connect to Server dialog box, expand the Server name menu and point
the SQL Server instance on which the TRBOnet Watch database is created. Click
Connect.
Figure 4: Connecting to the SQL Server instance

In the Object Explorer pane, expand the SQL Server instance to which you have
just connected.
Go to the Security node and select Logins.
Under the Logins node, right-click NT AUTHORITY\SYSTEM and click
Properties.
In the Login Properties window, click Server Roles in the left pane. Select the
sysadmin checkbox in the right pane.
Click OK to add sysadmin privileges to the selected user.
4.5.2 Configuring Database Maintenance

To prevent data loss and reduce the size of the TRBOnet Watch database, create database
backups and clean old data regularly. You can do it occasionally, or you can schedule
regular database maintenance.
Figure 5: Configuring TRBOnet Watch database maintenance
To configure database maintenance:

Launch TRBOnet Watch Server and select Maintenance under the Database
section in the Configuration pane.
In the Enabled Actions section of the right pane, enable the required options:
Table 6: TRBOnet Watch – database maintenance options
Action Description
Back Up Select to back up the database to the default local folder.

Database To save backup to a particular folder, select Custom backup directory, click the
Search button in the edit box, and select the preferred folder.
Remove Old Select to remove old data from the database. Configure the options:
Data  Delete data older than: For scheduled maintenance, specify the number of
days to keep the data.
15
Action Description
 Delete data created before: For occasional maintenance, specify the date
before which all data should be cleared.
Clean Select to clear the transaction log. Configure the options:

Transaction  Clean up if log exceeds: Specify the maximum allowed log size (in Mb). If
Log the threshold is exceeded, the transaction log is cleared.
 Switch the database to the simplified model of logging: If your database
uses the full transaction logging model, select this option to switch to the
simplified model in order to reduce the volume of logged transactions.
If the database uses the simplified logging model, this option is unavailable.
The database maintenance options are executed in the order they appear in the
Maintenance pane. If backup is enabled, the data is backed up and then removed.
To schedule database maintenance:
In the right pane, click the Scheduled option.
On the Time Range menu, select to run database maintenance every hour, day,
week, or month.
Specify the day and/or time for maintenance to be started.
Select the actions to be executed.
Click Apply to save the changes.
To run database maintenance immediately:
In the right pane, click the Once option.
Select the actions to be executed.
Click Run to start maintenance. The progress of the selected operations is
displayed in the Maintenance In Progress window.
When maintenance is complete, the Results area displays the maintenance log record.
To view all records in the database maintenance log, click Scheduler Log and click the
Scheduler tab in the View log entries window.
4.6 Changing the Language

To change the language of the TRBOnet Watch server:
In the TRBOnet Watch Server window, select Advanced settings in the left
pane.
On the drop-down menu, select one of the supported interface languages.
Click Apply or OK.
The selected language will apply after you reopen the TRBOnet Watch Server window.
4.7 Setting the Logging Level

The TRBOnet Watch server logs specific information that can help the technical support
team of the software vendor to investigate a customer reported issue. The level of detail
in the system log depends on the Logging level settings.

To select the preferred logging level:

pane.
On the Logging level drop-down menu, select the preferred level of detail in
the system log: Debug, Information, Warning (default), or Error. Use the
Warning option unless you are requested by the technical support of the
product vendor to select a different level.
The Debug level of detail is recorded to the TRBOnet Watch database, which increases
the database volume rapidly.
4.8 Enabling Extended Diagnostics

You can set up TRBOnet Watch to show the extended diagnostic information about
repeaters in all monitored systems. This information is displayed in additional fields on
the Diagnostics tab (Live Monitor).
To display extended diagnostics for repeaters:
pane.
Select the Enable extended diagnostics checkbox.
Click Apply or OK.
4.9 Registering Radio Systems

Register the radio systems whose channels you need to monitor in the TRBOnet Watch
console.
4.9.1 Registering MOTOTRBO IPSC, Capacity Plus, LCP, and ERDM
To monitor traffic in an IP Site Connect, Capacity Plus, Linked Capacity Plus, or Extended
Range Direct Mode system, register the master repeater in the TRBOnet Watch Server
window.
To register a master repeater:
In the TRBOnet Watch Server window, click MOTOTRBO in the
Configuration pane.
In the MOTOTRBO pane, click Add and then Add Repeater on the drop-down
menu.
Enter the properties for peer-to-peer communication between TRBOnet Watch
and the repeater:
Table 7: MOTOTRBO system settings
System Name The name of the system that uses the master repeater. The system
name will be displayed in the TRBOnet Watch console.
Valid characters: spaces, alphanumeric and special characters.
17
TRBOnet Peer ID The peer ID of the TRBOnet Watch server in the system. Range: 1 to
16777215. Range for LCP and Capacity Plus: 1-65535. Default: 200.
The selected value must be unique (not used) within the radio
network.
TRBOnet Local Port The IP port of the TRBOnet Watch server used for connection with a
radio network. Use a unique port for each master repeater in the
system.
SNMP ID Any value within the valid range used to generate the repeater’s
physical index. Valid range: 1 to 127.
Move the mouse cursor over the SNMP ID field to see the
generated index stored in the physical entity table (object
entPhysicalTable) of the SNMP Agent.
To learn more about SNMP communication with TRBOnet Watch,
refer to Appendix B: SNMP Support (page 106).
Master Peer section
Master IP Address The static IP address of the master repeater. Default: 192.168.0.100.
Master UDP Port The UDP port of the master repeater. Range: 1024 to 65535. Default:
50000.
Authentication Key The private key value of the master repeater as specified in the
repeater’s configuration. Valid characters: 0-9 and A-F. Max length:
40 characters. Leave this field blank if the repeater authentication is
disabled.
System Type Select the topology of your radio network. Options: Capacity Plus, IP
Site Connect, Linked Capacity Plus, Extended Range Direct Mode.
Connection Select the level of monitoring in the system. Choosing a low level
helps reduce traffic and the database volume.
Options:
 Level 1: Link Establishment: Select to monitor the IP
connections in the system.
 Level 2: Diagnostics: Select to monitor the IP and RDAC
connections in the system.
 Level 3: Call Monitoring: Select to monitor the IP and RDAC
connections in the system and non-parsed traffic in the
channels.
 Level 4: Call Parsing: Select to leverage the full-featured
monitoring in the system.
Find the details in section 2.7 System Monitoring Levels (page 5).
Click Test to check the IP connection to the master repeater. The result appears
in a popup window. If successful, the firmware version and serial number are
displayed. Click Close to close the popup window.
Specify the Privacy settings of the master repeater as described in section
4.9.1.1 Configuring Privacy Settings (page 19).

Specify the filtering rules for traffic monitoring and data storage as described
in section 4.9.1.2 Configuring Data Storage (page 19).
Add system peers as described in section 4.9.1.3 Adding Peers (page 22).
Configuring Privacy Settings
The Privacy settings configured on a MOTOTRBO repeater need to be entered in TRBOnet
Watch.
To configure Privacy settings:
In the TRBOnet Watch Server window, click MOTOTRBO in the left pane, then
click the system, and then Privacy.
In the Privacy (right) pane, specify the following properties:
Table 8: Privacy settings of the MOTOTRBO repeater
Privacy Type The type of privacy as specified in the repeater configuration. Options:
 None: Privacy is disabled.
 Basic: Basic Privacy (utilizes a Motorola proprietary non-cryptographic
algorithm to transform protected voice and data).
 Enhanced: Enhanced Privacy (utilizes a cryptographic algorithm to
transform protected voice and data).
Basic Privacy Applies to Basic Privacy only. The privacy key specified in the repeater
Key ID configuration. Valid range: 1 to 255.
Enhanced Applies to Enhanced Privacy only. The encryption algorithm specified in the
Algorithm repeater configuration. Options: ARC4, DES, AES 128, AES 256.
Enhanced The Enhanced Privacy keys specified in the repeater configuration. Applies to
Privacy Keys Enhanced Privacy only.
Click Add and add up to 16 Enhanced Privacy keys. Each key appears in the
table with the following properties:
 ID: A unique index key within the range of 1 to 255.
 Name: A unique 16-character alias of the encryption key ID.
 Value: The encryption value that maps the key ID. Range: 1 to FFFFFFFFFE.
Configuring Data Storage

By default, the TRBOnet Watch console stores traffic from all monitored radio channels
in the database.
In order to save storage space, you can set up filtering rules. Using the filter, you can
select data that will be added to the database. The filtering rules allow you to define:
 Groups and subscribers whose activity needs to be monitored.
 Groups and subscribers whose activity should be added to the database.
 Whether the All Calls log should be displayed in the console.
 Whether All Calls voice recordings should be stored in the database.
 Whether repeater control messages should be stored in the database.
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To configure monitoring and data storage in a system:
Configuration pane, then click the system name and the Data Storage section.
In the right pane, select the required tab and adjust the settings as follows:
Table 9: Call filtering and data storage settings of the MOTOTRBO repeater
Tab name Instructions
Group Calls/ On each tab, do any of the following:

Private Calls  Select No filter to disable filtering. TRBOnet Watch will monitor and store all
calls of the given type (group or private) in the system.
 Select Filter to enable filtering. Then add filtering rules for the selected type
of calls as described in section 4.9.1.2.1 Creating Rules (page 20).
All Call Configure monitoring and data storage of All Calls.

 Show in Console: Select to display All Calls in the console.
 Store Voice: Select to store All Calls in the database.
If you disable Show in Console, storing voice is not available.
Advanced Configure storage of repeater call monitoring (RCM) messages.

 Store Repeater Call Monitoring messages: Select to store the RCM
messages in the database.
Enable this option to show RCM data for the given system in Live Monitor and in
charts and reports.
4.9.1.2.1 Creating Rules

Open the TRBOnet Watch Server window and click MOTOTRBO, the system name, and
Data Storage for this system in the Configuration pane. To add filtering rules for group
calls or private calls, click the Group Calls or Private Calls tab, respectively.
Figure 6: Filtering rules for group calls

Filtering is enabled if the Filter option is selected. By default, the selected tab shows the
default rule. The title of this rule indicates the range of group numbers (all groups) or
subscriber numbers (all subscribers) covered by this rule.
If necessary, create custom rules for smaller ranges or for individual numbers and set
options for each number or range.

To create a new rule:

Click Add Range. On the Group Calls tab, click Specified Group or Group
Range to filter calls made in a particular talk group or a in group range,
respectively. On the Private Calls tab, click Specified Subscriber or Subscriber
Range to filter calls initiated by a particular subscriber or a subscriber range.
In the popup dialog box, specify the group number or the subscriber number,
or the first and last number in the range. Click OK.
Table 10: Number ranges allowed in MOTOTRBO system types
System Group range Subscriber number

range
IP Site Connect, Extended 1-16,776,415 1-16,777,215

Range Direct Mode
Capacity Plus, LCP 1-254 1-65,535
Enable or disable options in the rule. These options apply to a call if the calling
number matches the number or range specified in the rule:
 Show in Console: If enabled (selected), the call is displayed in the console.
 Store Voice: If enabled, the voice call is stored as an AMBE+2 file in the
database.
 Store Data: If enabled, the data call is stored in the database.
The storage options are available only when the Show in Console option is
enabled. Allowing voice call storage on a wide range of subscriber numbers will
have impact on the database size.
Set the priority of the rule by using the arrow keys. The top entry in the list has
the higher priority.
At runtime, when a group call or a private call is initiated in the system, the
filtering rules for this call type are checked one after another in the order they
follow on the respective tab. If the calling number matches a rule, this rule is
applied and the rules with the lower priority are not checked. If the calling
number matches no rule in the list, the default rule is applied. The default rule
always takes the last position in the list and cannot be moved.
Note: If some rules have overlapping ranges, set their priority as described in section
4.9.1.2.2 Ordering Rules with Overlapping Ranges (page 22).
To edit the rules, do the following:

 Click Edit to modify the rule.
 Click Remove to delete the rule.
 Clear the checkbox to disable the rule. The disabled rules are ignored at
runtime.
The default rule (all groups or all subscribers) cannot be removed or disabled.
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4.9.1.2.2 Ordering Rules with Overlapping Ranges
The order of rules on the tab is important if the rule ranges overlap. For instance, you
need to monitor group calls in the IP Site Connect system as follows:
 In the range of 5,000,000 to 10,000,000 you need to store data
 In the range of 8,000,000 to 11,000,000 you need to store voice
 For the remaining numbers, you do not monitor calls
You need to create the following rules:
Figure 7: Ordering rules with overlapping ranges
In this example, ranges 5,000,000 - 10,000,000 and 8,000,000 - 11,000,000 overlap. Calls
in the range of 8,000,000 - 10,000,000 will be handled as specified in the rule that works
first. If you stay with the above rule order, data will be stored in this range. If you move
the rule “groups 8000000-11000000” to the top position, voice will be stored.
The color band below the rules visualizes the expected effect of the rule options. Options
appear in the color band as three horizontal colored stripes: Show in Console, Store
Voice, and Store Data. The length of each stripe stretches from group 1 (left) to the
maximum possible number in the system. In case of private calls, the horizontal axis
shows subscriber numbers from 1 (left) to the maximum possible number. Rules break
the horizontal axis into ranges. Within each range, the color stripes are green or red,
depending on the status of the respective rule option – enabled or disabled. If you move
the mouse cursor over the colored stripe, the tip shows the range of numbers where the
option applies.
Adding Peers
Indicate all system peers that you may need to include in reports and charts. Peers added
on this tab can be selected as filter settings in the Reports and Analytics tools. Find the
details in section 5.3.3.2 Adjusting Filter Settings (page 67).
To add system peers:
Configuration pane, then click the system name and then Peers.

Use any of these options:

 Click Load Peers in the right pane to automatically find all system peers,
including all connected software peers.
 Click Add to add a new peer to the list.
If necessary, use the Add and Remove buttons to edit the list of peers.
4.9.2 Registering MOTOTRBO Connect Plus

A Connect Plus system uses an XRT-9000/9100 controller between TRBOnet Watch and
the radio system. The XRT controller connects to one or more XRC controllers, each
placed in front of a group of repeaters. A group of repeaters forms a site where an XRC
controller works as a master peer.
To monitor a Connect Plus system in TRBOnet Watch, register its XRT controller as
described in section 4.9.2.1 Adding an XRT (page 23).
To monitor particular sites in a Connect Plus system, register the required XRC controllers
as described in section 4.9.2.2 Adding a Site (page 25). Also, register all sites and peers
to get the information about your Connect Plus system in reports and charts.
Adding an XRT
To monitor a Connect Plus system, TRBOnet Watch should connect the XRT unit of that
system under unique user credentials registered in the XRT configuration. If two different
software peers connect to an XRT under the same user account, the XRT monitoring fails.
Warning: Do not monitor a Connect Plus system using two different software
applications (TRBOnet Watch or other) at the same time. This may cause
a malfunction of the entire radio system.
To add a user account in the XRT configuration:

Launch the TRBOnet Connect Plus XRT Configuration Tool software.
On the Settings menu, click XRT User Configuration. The left pane of the
application window displays the existing user accounts.
To add a new account, click New in the right pane and specify the user name
and password and other settings. To be able to monitor voice and data calls in
the system, select the Billing Enabled option.
Click Save. Your user account appears in the left pane.
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Figure 8: XRT user accounts
To add a Connect Plus system for monitoring, register the XRT of that system in TRBOnet
Watch.
To register a MOTOTRBO XRT controller:
In the TRBOnet Watch Server window, click MOTOTRBO in the left pane.
In the MOTOTRBO pane, click Add and then Add XRT-9xxx Controller on the
drop-down menu.
In the Controller (right) pane, specify the following properties:
Table 11: XRT controller connection settings
System Name The name of the Connect Plus system to be displayed in the TRBOnet Watch
console. Valid characters: spaces, alphanumeric and special characters.
Controller IP The IP address of the XRT controller.

Address
Controller TCP The TCP port of the XRT controller. Default: 10001.
Port
Note: Click Test to check the specified IP connection.
User Name The unique user name registered in the XRT configuration.
Password The XRT user password registered in the XRT configuration.
Record Mode The preferred monitoring mode. Options:

 Airtime billing from all sites: TRBOnet Watch monitors all system traffic
through the XRT connection. Sites and repeaters report their connection
statuses to the XRT.

Note: In this mode, TRBOnet Watch considers a site disconnected when all
of its repeaters are disconnected. When any repeater is connected again,
XRT does not inform TRBOnet Watch about the updated connection status
of the repeater and of the site. Because of this limitation the Live Monitor
tool may display XRC and repeater connection statuses and diagnostics
incorrectly.
 Airtime billing only from added sites: TRBOnet Watch monitors

through the XRT connection air traffic of the system sites that are
registered in the TRBOnet Watch server configuration tool. Traffic from
other sites is ignored. The Live Manager tool always displays the actual
connection statuses and diagnostics for the registered XRC and
repeaters. If you choose this mode, register the required sites as
described in section 4.9.2.2 Adding a Site (page 25).
Adding a Site
For TRBOnet Watch to monitor only particular sites in a Connect Plus system, register the
XRC controllers of these sites.
Figure 9: Connect Plus multi-site configuration tool

To learn about all sites created in the Connect Plus system, launch MOTOTRBO Connect
Plus XRT Configuration Tool (Figure 9) and connect to the required XRT. Click MultiSite
on the Settings menu.
To register a MOTOTRBO XRC controller:
In the Configuration pane, right-click the name of the Connect Plus system
(the XRT controller) under MOTOTRBO.
Click Add XRC-9xxx Controller on the context menu.
In the XRC Controller pane, specify the following properties:
Table 12: XRC controller connection settings
Name The name of the site to be displayed in the TRBOnet Watch console. Valid
characters: spaces, alphanumeric and special characters.
25
Site ID The site ID as specified in the XRT configuration (Figure 9).
SNMP ID Any value within the valid range used to generate the physical index of the
repeater. Valid range: 1 to 127. Default: 1
Note: To learn more about SNMP communication with TRBOnet Watch, refer
to Appendix B: SNMP Support (page 106).
Monitoring The monitoring level of the site. Options:

level  Level 1: Link Establishment: TRBOnet Watch monitors IP connections
on the site.
 Level 2: Diagnostics: TRBOnet Watch monitors IP and RDAC
connections on the site.
 Level 3: Call Monitoring: TRBOnet Watch monitors IP and RDAC
connections on the site and traffic in the channels. The recognized types
of traffic are voice, data, system, and location. Traffic is not parsed.
XRC IP Address The IP address of the XRC controller as specified in the XTR configuration
(Figure 9).
TRBOnet Peer The peer ID of the TRBOnet Watch server in the system. Range: 1 to
ID 16777215. Default: 100. The value must be unique on the radio network.
XRC RDAC Port The RDAC UDP Listen Port of the XRC controller (Figure 10, page 27).
Default: 38000
TRBOnet Local The IP port on the TRBOnet Watch server host for connection with a radio
Port network. Default: 50000. Use a unique port for each XRC controller in the
system.
Click Test to check the specified IP connection.

In the left pane, click Peers under the XRC controller. In the Peers pane, add
peers belonging to the site. Click Load Peers to find all peers on the site
automatically. Or, add peers manually using the Add button.
Note: For reports and charts to include information about channels, make sure to add
all repeaters of each site as peers.

Figure 10: RDAC UDP Listen Port of the XRC controller
4.9.3 Registering MOTOTRBO Capacity Max

To monitor a Capacity Max system, you need to register the system and all RF sites in
TRBOnet Watch. Registering other system components such as Trunk Controllers, Data
Gateways, and VRC Gateways is optional.
To register a Capacity Max system, you need to open the system configuration in
Motorola’s Radio Management (RM) software.
To open the Capacity Max configuration:
Launch the Radio Management software. Click Radios.
27
Figure 11: Opening the Capacity Max system configuration
In the list, click the arrow in front of the entry with the CMSS configuration.
Click the Edit Configuration button.
Figure 12: Opening the general settings of the Capacity Max system
In the left pane, expand Capacity Max Features and click Capacity Max
Systems.
For your TRBOnet Watch to receive traffic from the Capacity Max system, the Call
Monitor Application 1 IP setting must specify the IP address of the TRBOnet Watch
server.
To register a Capacity Max system in TRBOnet Watch:
In the MOTOTRBO pane, click Add and click Add Capacity Max on the drop-
down menu. In the right pane, specify the following connection properties:

Table 13: Capacity Max IP connection settings
System Name The name of the Capacity Max system to be displayed in the TRBOnet
Watch console. Valid characters: spaces, alphanumeric and special
characters.
Listening IP address The IP address of the TRBOnet Watch server. This setting must match
the Call Monitor Application 1 IP setting in the Radio Management
tool.
Listening UDP Port The UDP port of the TRBOnet Watch server host for listening to the
Capacity Max system. This setting must match the Call Monitor
Application 1 UDP Port setting in the Radio Management tool.
Add all RF sites as described in section 4.9.3.1 Adding an RF Site (page 29).
If required, register the Trunking Controller, Data Gateway, and VRC Gateway
components.
Adding an RF Site
To register all RF sites in your Capacity Max system, open the system configuration on
any repeater registered in that system.
To open the Capacity Max configuration on a repeater:
Launch the Radio Management software. Click Radios (Figure 13, step 1).
In the right panel, click the arrow in front of an entry with the repeater
configuration (Figure 13, step 2). Make sure that the whole line is selected.
Click the Edit Configuration button (Figure 13, step 3).
Figure 13: Opening the Capacity Max configuration on a repeater
In the left pane, expand Capacity Max Features and click Capacity Max
Systems (Figure 14, step 1).
In the right pane, click Capacity Max Sites (Figure 14, step 2).
29
Figure 14: Opening the system sites
Register all RF sites that are displayed in the Capacity Max Sites list.
To register an RF Site in TRBOnet Watch:
In the TRBOnet Watch Server window, right-click your Capacity Max system
in the left pane.
Click Add RF Site on the context menu.
In the right pane, specify the following connection properties:
Table 14: RF site connection settings
Name A user-friendly name of the RF site to be displayed in the TRBOnet Watch

Site ID The site ID. This setting must match the Site ID value in the Radio
Management tool (Figure 14).
Base IP The base IP address of the RF site. This setting must match the Base IP value in
the Radio Management tool (Figure 14).
Router IP The IP address for the site router. This setting must match the Gateway IP
value in the Radio Management tool (Figure 14).
In the left pane, click Peers under your RF site.

In the right pane, use the Add button to add one by one all repeaters belonging
to the RF site. To edit the properties of the peer, click the respective field and
type the required value.
Adding a Trunking Controller

To register a Trunking Controller:
Open the Capacity Max system configuration as described in section 4.9.3
Registering MOTOTRBO Capacity Max (page 27).

Figure 15: The IP address of the Trunking Controller
In the left pane of the TRBOnet Watch Server window, right-click the name of
your Capacity Max system. Click Add Trunking Controller on the context
menu.
In the right pane, specify the following properties:
Table 15: Trunking Controller connection settings
Name The name of the Trunking Controller to be displayed in the TRBOnet Watch
console.
IP The IP address of the Trunking Controller as specified in the Capacity Max

system configuration (Figure 15).
Adding a VRC Gateway

To register a VRC Gateway:
Open the Capacity Max system configuration as described in section 4.9.3
Registering MOTOTRBO Capacity Max (page 27).
In the left panel, click CMSS Network under Capacity Max Features (Figure
16).
31
Figure 16: The IP address of the VRC Controller
In the left panel of the TRBOnet Watch Server window, right-click the name
of your Capacity Max system.
Click Add VRC Gateway on the context menu.
In the right panel, specify the VRC Gateway connection properties.
Table 16: VRC Gateway connection properties
Name A user-friendly name of the VRC Gateway to be displayed in the TRBOnet

Watch console. Valid characters: spaces, alphanumeric and special characters.
Site ID The site ID on which the VRC Gateway is deployed. Enter the site ID specified in
the Capacity Max system configuration.
Note: Open the Capacity Max configuration on any system repeater as

described in section 4.9.3.1 Adding an RF Site (page 29).
IP The IP address of the VRC Controller as specified in the Capacity Max system
configuration (Figure 16).
Adding a Data Gateway

To register a Data Gateway:
In the left pane of the TRBOnet Watch Server window, right-click the name of
your Capacity Max system.
Click Add Data Gateway on the context menu.
In the right pane, specify the Data Gateway connection properties.

Table 17: Data Gateway connection properties
Name A user-friendly name of the Data Gateway to be displayed in the TRBOnet

Watch console. Valid characters: spaces, alphanumeric and special characters.
Site ID The site ID on which the Data Gateway is deployed. Enter the site ID specified
in the Capacity Max system configuration.
Note: Open the Capacity Max configuration on any system repeater as

described in section 4.9.3.1 Adding an RF Site (page 29).
IP The IP address of the host on which the MNIS Data Gateway is installed.
4.9.4 Registering Radio-over-IP Gateways

TRBOnet Watch can monitor traffic of a hardware RoIP gateway that connects a
MOTOTRBO two-way radio to the system IP network. To monitor a RoIP gateway, register
the respective hardware unit - TRBOnet Swift Agent A001/A002 or Friendly FS-1000.
Monitoring of TRBOnet Swift A200 hardware gateways is not supported.
Registering a TRBOnet Swift Agent

To register a TRBOnet Swift Agent:
In the right pane, click Add and then Add TRBOnet Swift Agent on the drop-
down menu.
In the right pane, specify the following properties:
Table 18: TRBOnet Swift Agent settings
System Name The name of the RoIP gateway. Valid characters: spaces, alphanumeric
and special characters.
IP Address The IP address of the TRBOnet Swift Agent. The expanded list shows all
TRBOnet Swift Agent units available on the network. Default:
192.168.0.100.
Port The IP port of the TRBOnet Swift Agent. Default: 8002.
Ignore voice Select to ignore voice traffic from the TRBOnet Swift Agent. If this option
data is enabled, the TRBOnet Watch console does not receive voice calls from
this RoIP gateway, and you cannot use Voice Recording.
VoIP port The local port of the TRBOnet Swift Agent for voice-over-IP
communication. Default: 4000.
Input Pins Select this option to get telemetry from GPIO pins on the TRBOnet Swift
Agent.
33
PIN <0-4> Select the physical GPIO pins from which you need to get telemetry.
Depending on its modification and operational mode, TRBOnet Swift
Agent uses either the CTRL1 (DB26) connector or the CTRL2 (DB9)
connector. Logical pins displayed in TRBOnet Watch map the physical
CTRL1/CTRL2 connector pins as follows:
 PIN 0: Pin 22 (CTRL1)
 PIN 1: Pin 5 (CTRL1)
 PIN 2: Pin 20 (CTRL1) or pin 2 (CTRL2)
Note: To learn more about the TRBOnet Swift Agent connector pin-outs,
refer to the TRBOnet Swift Agent A001/A002 User Manual.
Pin name The pin name to be displayed in the TRBOnet Watch console. Editable.
Default: PIN0 to PIN4.
Pin value The active level of the input pin. Values: Low level, High level. Select Low
level for all pins by default.
Note: The active level on pins 4 (CTRL1) and 22 (CTRL1) can be

configured. Contact your administrator to verify the actual active levels
for these pins.
Click Test to check the IP connection to the TRBOnet Swift Agent.
Registering a Friendly FS-1000

To register a Friendly FS-1000:
In the MOTOTRBO pane, click Add and point Add Friendly FS-1000 on the
drop-down menu.
In the Friendly FS-1000 pane, specify the following properties:
Table 19: Friendly FS-1000 settings
Name The name of the RoIP gateway to be displayed in the TRBOnet Watch
IP Address The IP address of the Friendly FS-1000. Expand the list to see all Friendly
FS-1000 units available on the network. Default: 192.168.0.100
Port The network port of the Friendly FS-1000 for communication with the
TRBOnet Watch server. Default: 8002
Click Test to check the connection with the Friendly FS-1000.

4.9.5 Registering Selex Repeaters

To register a Selex repeater:
In the TRBOnet Watch Server window, click Selex in the Configuration pane.
Click Add in the Selex pane.
In the System pane, specify the following settings:
 System Name: The name of the system that will be displayed in the
TRBOnet Watch console. Valid characters: spaces, alphanumeric and special
characters.
 IP Address: The IP address of the Selex repeater. Default: 192.178.1.1.
 UDP Port: The UDP port of the Selex repeater. Default: 161.
Click Test to check the specified IP connection.
4.10 Managing Registered Systems

The TRBOnet Watch Server window displays all registered systems in the Configuration
pane, under sections MOTOTRBO and Selex.
Figure 17: Viewing registered systems in the Configuration pane

If you click MOTOTRBO or Selex in the Configuration pane, the right pane will display
all registered systems of the selected vendor. The system fields include the following
information:
 Name: The name that you give to the system when registering it.
 IP Address: The IP address of the system.
 Radio ID: Depending on the system type, the peer ID of the TRBOnet Watch
console or the subscriber ID behind the registered controller.
35
To exclude a system from monitoring, clear the checkbox in front of the system name
(Figure 17), or right-click the system in the Configuration pane and click Disable on the
context menu.
Note: The license limits the number of systems that TRBOnet Watch can monitor
simultaneously. To learn how many systems you can enable, check the number of
repeaters specified in your license. If you enable more systems and exceed the
limit, TRBOnet Watch will monitor the allowed number of systems only, counting
them from top to bottom in the Configuration panel. The remaining enabled
systems are ignored.
To view and edit the configuration settings of any system, double-click it in the list, or
select the list item and click Edit, or select the system under MOTOTRBO or Selex in the
Configuration pane.
Using the Context Menu
You can manage the list of systems using the context menu. Right-click any system in the
Configuration pane to access the menu.
Figure 18: Using the context menu in the Configuration pane
Use the context menu commands as follows:

 Add: Click to add a new system of the same type or a system component in the
Configuration pane.
 Remove: Click to remove the selected system or the system component from
the Configuration pane.
 Enable/Disable: Click to enable or disable monitoring of the selected system.
 Test connection: Click to test the IP connection between the system and the
TRBOnet Watch server.
 Set Defaults: Click to set some settings of the selected system to their default
values.
4.11 Configuring SNMP Communication

The TRBOnet Watch server includes the SNMP Agent module that sends notifications and
allows for polling tables with information about system topology, current alarm status,

and alarm history. For more information, refer to Appendix B: SNMP Support (section MIB
Objects, page 107).
You can optionally configure the TRBOnet Watch server to send notifications to a remote
NMS using the SNMPv2 or SNMPv3 protocol. The SNMP Agent module supports all
security levels for SNMPv3: no authentication and no privacy, authentication no privacy,
and authentication and privacy.
To configure a remote NMS for communication with the TRBOnet Watch SNMP Agent,
you need to load the MIB files to a remote NMS and configure it. The MIB files are located
at the following URL:
http://s3.trbonet.com/download/watch/snmp_tools/NeocomMIBs.zip
Note: To learn more about configuring an NMS, refer to Appendix B: SNMP Support
(page 106).
Next, you need to configure the SNMP Agent for sending notifications to the NMS as
further described in this topic.
To configure the SNMP Agent for communication with an NMS:
In the TRBOnet Watch Server window, click SNMP in the Configuration pane.
The SNMP pane loads the default SNMP communication settings.
Update the following settings where necessary:
Table 20: SNMP configuration settings
Setting Description
System Parameters section:

Includes basic settings that will be visible in an NMS. Except sysObjectID, these settings can be
modified in NMS.
sysDescr Specify the information describing your solution working with TRBOnet
Watch.
Default: The full name and version of TRBOnet Watch.
sysObjectID TRBOnet Watch OID. Read-only.

Value: 1.3.6.1.4.1.40730.1.1.
sysContact Specify the contact information of the person or organization

responsible for solving SNMP Agent issues.
sysName The full name of the SNMP Agent.
sysLocation The descriptive physical location of the SNMP Agent. Default: “Default
location”.
Engine ID The identifier of the SMNP Agent. Specify the value that contains 10 to
64 hex characters, or stay with the default value.
Default: 80000AD0431AF108.
Note: If SNMPv3 is enabled, the Engine ID value must match the

appropriate setting in NMS.
37
Setting Description
SNMP Agent section:

Enable the SNMP Agent and configure the NMS connection.
Enabled Select to run the SNMP Agent.
SNMPv3 Only Select to force the use of the SNMPv3 protocol for encrypted
communication between the remote NMS and TRBOnet Watch. The
SNMP Agent will ignore all unauthorized requests, including
notification requests.
Note: If you select this option, fill out the fields in the SNMPv3 User
section and the Engine ID field.
Notification section:
Configure the SNMP Agent to notify the recipient about unauthorized connection attempts.
SNMP Select to enable the SNMP Agent to send notifications.
Authentication Select to enable the SNMP Agent to send notifications in case of

unsuccessful authentication on the agent.
Note: This option requires the SNMPv3 Only option selected.
To The IPv4 address to which the SNMP Agent sends notifications. The
UDP port is 162.
Note: Click Test to send a test notification to the recipient.
Version The SNMP protocol version for sending notifications. Values: SNMPv2,
SNMPv3.
Note: If you select SNMPv3, fill out the fields in the SNMPv3 User
section.
SNMPv3 User section:

If SNMPv3 is enabled, specify the SNMP Agent user credentials.
User Specify the user of the SNMP Agent with the required security level
(noAuthNoPriv, authNoPriv, or authPriv).
Auth Password Specify the authentication password if required by the user’s security
level.
Privacy Password Specify the privacy password if required by the user’s security level.
Auth Protocol If the authentication password is used, specify the authentication

protocol. Values: None, MD5, Sha.
Privacy Protocol If the privacy password is used, specify the privacy protocol. Values:
None, DES, TripleDES, AES128, AES192, AES256.

5 TRBOnet Watch Console

This section describes how to configure, manage, and use the TRBOnet Watch console
for monitoring and diagnostics of different system types. This section also includes
instructions for using voice recording and for building analytics and reports.
5.1 Configuration
This section describes how to set up the TRBOnet Watch console.
5.1.1 Connecting to the TRBOnet Watch Server

When you launch the TRBOnet Watch console for the first time, the dialog box appears.
Figure 19: The Connect to Server dialog box

This dialog box shows the default server connection settings. If you want to bypass this
dialog box and connect to the server automatically, select Connect on startup.
To reconnect to a different TRBOnet Watch server:
On the File menu, click Connect to Server.
Specify the following settings:
 Server host: The IP address of the TRBOnet Watch server. Select this address
from the dropdown list or type it manually.
 Port: The IP port of the TRBOnet Watch server.
Click OK.
5.1.2 Changing the Language

You can set up the TRBOnet Watch console to display all labels and messages in one of
the supported languages.
To select a different language for the console:
On the Tools menu, click Language.
Click the preferred language on the drop-down menu.
Click OK. The changes will take effect when you close and launch the console
again.
39
5.1.3 Configuring Playback Settings
If voice recording is enabled in a system, you can play back voice calls made in that
system. The audio settings for playback can be viewed and modified.
To specify the playback preferences:
On the Tools menu, click Audio Settings.
In the Playback Settings dialog box, specify the following settings:
 Device: Select the playback device available on your desktop.
 Network interface: Select the network to which your TRBOnet Watch server
is connected.
Click OK.
5.1.4 Setting the Audio Output File Name Format

By default, all monitored voice calls are stored in the TRBOnet Watch database. The name
format of the stored files is a preconfigured format string. To view and edit this string,
click Audio file name format on the Tools menu.
The Audio Output File Name Format dialog box displays the current format string, for
example:
‘%SENDER%’ %CALLTYPE% ‘%RECIPIENT%’ (%TIME%)
The format string can include the following variables:
 CALLTYPE: The call type (Private Call, Group Call, All Calls).
 SENDER: The radio ID of the sender.
 RECIPIENT: The radio ID of the recipient.
 TIME: The time when the call started. Format: mm-ss-ms
Each variable is embraced in the % (percent sign) delimiters that do not appear in the
resulting file name. The format string can include spaces and special characters that
improve the structure of the file name. For example, the resulting file name for the above
format string may look as follows:
‘126’ Group Call ‘1’ (13-50-30).<extension>
If you need to modify the format string, note the following:
 When removing a variable from the format string, select and delete the entire
%<VARIABLE>% substring.
 If you clear the format string and save an empty string, the audio file is not
created.
 The number of added characters appears in the upper right corner of the dialog
box.
5.2 Live Monitor

Live Monitor serves for real-time monitoring and diagnostics of MOTOTRBO systems,
Radio-over-IP gateways, and Selex repeaters. To use Live Monitor, launch the TRBOnet
Watch console and click Live Monitor in the left pane.

Figure 20: Live Monitor

The left pane displays all monitored radio systems as tabs. Each tab represents a particular
MOTOTRBO system or a system site. All Selex repeaters are represented by a single tab.
Similarly, all RoIP gateways appear in the left pane as a single tab.
RoIP gateways (all available)

Connected: 1/2: Two gateways are selected for
monitoring and one of them is connected to the IP
network.
Figure 21: RoIP gateways
Selex systems (all available)

Connected: 0/1: One Selex repeater selected for
monitoring and no repeaters connected to the IP network.
Figure 22: Selex repeaters
Capacity Plus system

The system name is displayed next to the icon.
Displayed below is the serial number and firmware version
of the master repeater.
Figure 23: A Capacity Plus system
41
Linked Capacity Plus system
Displayed below is the serial number and firmware
version of the master repeater.
Figure 24: An LCP system
IP Site Connect system

Figure 25: An IP Site Connect system
Extended Range Direct Mode system

Figure 26: An Extended Range Direct

Mode system
Connect Plus system

Version: Always 0.0.0.0.
Connected: 3/3: Three connected sites of three
available in the system.
Figure 27: A Connect Plus system
Connect Plus site

The site name is displayed next to the icon.
Version: Always 0.0.0.0.
Connected: 1/1: One connected repeater of one
available on the site.
System: System name.
Figure 28: A site in a Connect Plus
system
Capacity Max system

Connected: 3/3: Three connected RF sites of three
available in the system.
Figure 29: A Capacity Max system
RF site (Capacity Max)

The RF site name is displayed next to the icon.
Connected: 3/3: Three connected repeaters of
three available on the RF site.
System: System name.
Figure 30: An RF site in a Capacity Max
system

Click a system or a site in the left pane. The right pane displays real-time traffic monitors
and views available for this system type.
To find a system quickly, start typing the system name in the Search box. The filtered
pane displays all systems and sites that include the specified string pattern.
Also, you can open a system in a separate window. In the left pane, right-click the system
tab and click Open in New Window on the context menu.
5.2.1 Monitoring MOTOTRBO Systems

This section describes how to use Live Monitor for monitoring and diagnostics of a
MOTOTRBO system or a system site.
Figure 31: Monitoring MOTOTRBO systems
To monitor activity in a MOTOTRBO system:

In the left pane of the TRBOnet Watch console, click Live Monitor and then
click the tab with the system name.
In the right pane, click the respective tab:
 Slots (IP Site Connect systems only): Open this tab to monitor traffic in the
slots of an IP Site Connect system. For details, refer to section 5.2.1.1 Viewing
IPSC System Slots (page 44).
 Channels (all systems, except ERDM): Open this tab to monitor traffic in all
system channels in real time. For details, refer to section 5.2.1.2 Viewing
System Channels (page 46).
 Topology: Open this tab to see all peers in all systems or in the system
selected in the left pane. For details, refer to section 5.2.3 Viewing System
Topology (page 55).
43
 Diagnostics: Open this tab to inspect the configuration settings and
connection and alarm statuses of all system peers. Also, use this tab to
manage repeaters remotely. For details, refer to sections 5.2.1.3 Viewing
Diagnostics (page 47) and 5.2.1.4 Controlling Repeaters Remotely (page 50).
Viewing IPSC System Slots

The Slots tab is available for MOTOTRBO IP Site Connect systems only. Use this tab to
monitor traffic in two time slots in the system.
The Slot 1 and Slot 2 panes include each a real-time traffic monitor and a list of calls
transmitted in the given time slot. You can drag the bars between the panes to adjust
their width and height.
Figure 32: Slots tab

The real-time traffic monitor displays activity in the slot in real time. The received calls
are displayed as vertical colored bars moving across the monitor.
 The height of the bar indicates the RSSI level (in dBm) of the received signal
relative to the Y-axis.
 The width of the bar corresponds to the duration of the signal (in milliseconds)
relative to the X-axis.
 The color of the bar indicates the type of the transmitted data. The legend
above the bars shows the meaning of each color: Registration (ARS), Telemetry,
Text, Location (GPS), System, Voice, User (user-defined data format), Data (all
non-voice calls in LCP systems), Option Board.
Note: In IP Site Connect systems, all call types that cannot be recognized appear as
System. In LCP systems, only voice calls can be recognized. If the call is not Voice,
it is considered to be Data.

The time during which the colored bar is displayed in the monitor varies between 10 and
300 seconds. To adjust the display time, scroll the mouse wheel in the selected monitor.
The color-graded bar and the percentage value in each monitor serve to indicate the
workload of the slot.
The list below the monitor shows all traffic in the slot in real-time. It contains the detailed
information about each transmission, including its type (Session Type field) and subtype
(Session Subtype field), the time and duration of the transmission, the radio IDs of the
call sender and recipient, the peer and slot that transmitted the call, and the signal
strength measured by the repeater.
The list toolbar includes the following buttons:
Table 21: Slots tab - toolbar buttons
Button Description
Pause/Run Hold or continue real-time monitoring of the received traffic. If you click
Pause, the monitor and the list stop updating the content.
Clear Click the Clear button to purge the list.
Reload Click the Reload button to undo the Clear command.
Group Toggle the Group button to enter the grouping mode. To group the list
entries by any column, drag the column header to the grouping area above
the list header.
Filter Toggle the Filter button to enter the filtering mode. To filter the list, do any
of the following:
 Click the filter icon on the column header and select the value from the
drop-down list.
 Enter the value in the filter area right above the column header.
All entries not including the specified value in the column will be hidden.
Restore Defaults Click the Restore Defaults button to undo grouping and filtering.
Legend Toggle the Legend button to show/hide the legend in the monitor pane.
RCM Toggle the RCM button to hide/display RCM messages in the list among
other entries. For the description of RCM messages, refer to Appendix C:
RCM Messages (page 112).
Play Click this button to play back the selected call in the voice player. For details,
refer to section 5.4 Voice Recording (page 76).
Note: This button is grayed out for non-voice calls. It becomes available if
you select a voice call in the list.
Save to Folder Click the Save to Folder button to save the selected voice call to the
specified folder as the WAV file. The format of the file name is configured as
described in section 5.1.4 Setting the Audio Output File Name Format (page
40).
Note: This button is grayed out for non-voice calls. It becomes available if
you select a voice call in the list.
45
When you close the TRBOnet Watch console, the list of calls is cleared. If you launch the
console again, the list starts collecting data for the current work session. To display the
data collected during the earlier work sessions, use reports as described in section 5.3
Reports and Analytics (page 60).
Viewing System Channels

The Channels tab allows you to monitor traffic in all channels of a MOTOTRBO system.
Figure 33: Channels tab

The View pane displays all system peers that can transmit calls, including software peers
such as TRBOnet Enterprise, TRBOnet Watch, and MOTOTRBO RDAC.
For each peer in the system, the View pane displays a pair of small real-time traffic
monitors – Slot #1 and Slot #2.
Figure 34: The view of all system peers

If a peer is disconnected, its monitors have pink shading and display the “Feed Offline”
message.

Click a small monitor in the View pane. The traffic in the selected slot of the peer now
appears in the big monitor. The behavior and features of this monitor are described in
section 5.2.1.1 Viewing IPSC System Slots (page 44).
Figure 35: The real-time monitor displays traffic in the slot selected in the View pane
Additionally, the real-time monitor includes the Mute toggle button. The mute mode is
selected by default. If you click this button to unmute voice transmission on the channel,
you can hear a conversation.
Note: Toggling the Mute button has no effect if your system is monitored on Level 3 or
lower. Learn about the levels of system monitoring in section 2.7 System
Monitoring Levels (page 5).
The list shows all calls transmitted in all system slots available in the View pane. The list
content is collected during one work session in the TRBOnet Watch console. The fields
the toolbar are described in detail in section 5.2.1.1 Viewing IPSC System Slots (page 44).
Viewing Diagnostics
The Diagnostics tab aggregates the diagnostic information about all MOTOTRBO
systems registered in your TRBOnet Watch. This tab helps you pinpoint the configuration
problems and check if there have been any alarms from repeaters.
Additionally, use the Diagnostics tab to manage a certain repeater remotely. To learn
more about this option, refer to section 5.2.1.4 Controlling Repeaters Remotely (page 50).
To diagnose a MOTOTRBO system:
In the left pane of the TRBOnet Watch console, click Live Monitor, then click a
MOTOTRBO system.
In the right pane, click the Diagnostics tab.
47
Figure 36: The Diagnostics tab
The Repeaters, Controllers and Software Applications list displays the diagnostic
information about repeaters and peers in all registered MOTOTRBO systems. Switch the
Show software peers button to show or hide all software peers in the list.
Table 22: Repeaters, Controllers and Software Applications list - settings
Setting Description
Icon The connection status of the peer.
 (green icon): Normal IP connection and RDAC support for repeaters.
 (yellow icon): Normal IP connection and no RDAC support for repeaters.

Software peers, XRC controllers, and RF sites always display this icon.
 (blue circle icon): No IP connection.
Note: Point at the icon with the mouse cursor to see the tooltip with the description
of the state.
IP Address The IP address of the peer.
Alarm The alarm status of the repeater. The severity is indicated by the icon as follows:
 The “green circle” icon indicates normal operational condition (no alarm).
 The “information” icon (blue circle with the “i” character) indicates an information
alarm.
 The “attention” icon (yellow triangle) indicates a minor alarm.
 The “red box” icon indicates a major alarm.
If a repeater generates several alarms of different severity (major, minor, information),
the highest of these severity levels is indicated by the icon. The State panel displays
all alarms generated by the repeater.
Note: Alarm icons make sense for repeaters only. Other peers always display the
“green circle” icon (“no alarm”).

Setting Description
Udp Port The UDP port of the peer.
Site The site ID of the peer. Applies to Linked Capacity Plus systems, XRC controllers
(Connect Plus), and RF sites (Capacity Max). Otherwise, displays 0.
Peer ID The peer ID.
Peer Name The peer name of the repeater as specified in the repeater’s configuration.
Alias The peer alias (if defined). To learn more about adding aliases, refer to section 5.5.1
Managing Aliases (page 77).
Service The type of peer according to the Peer-to-Peer Protocol definition. Values: Master,
Peer
State The operational state of the repeater. The normal state is “Repeat, Unlocked,
Hibernate”.
Not applicable to software peers (displays 0).
Channel The channel name of the repeater specified in MOTOTRBO CPS. Not applicable to
software peers (displays “No Data”).
Channel The channel type. Values: Digital, Capacity Plus Voice, Capacity Plus Data, Linked
Type Capacity Plus Voice, Linked Capacity Plus Data.
Not applicable to software peers (displays “No channel info”).
RSSI Slot 1 The signal strength on Slot 1 of the repeater.

(dBm)
RSSI Slot 2 The signal strength on Slot 2 of the repeater.

(dBm)
AC Voltage The AC voltage of the repeater (when not powered from the battery). Supported by
(V) New Generation repeaters only.
Output The output power. Supported by New Generation repeaters only.

Power
(dBm)
VSWR Voltage Standing Wave Ratio of the repeater. Display format: X:1. Supported by New
Generation repeaters only.
Uptime The total time the repeater is up and running.

(d.h:m)
Firmware The firmware version of the repeater. Not applicable to software peers (displays
“0.0.0.0”).
Protocol The version of the radio communication protocol.

Version
Serial No The serial number of the hardware.
49
Note: Fields RSSI Slot 1, RSSI Slot 2, AC Voltage, Output Power, and VSWR display
data if TRBOnet Watch is configured to get extended diagnostics from repeaters.
Otherwise, these fields are not populated. For details, refer to section 4.8 Enabling
Extended Diagnostics (page 17).
When you click a particular peer in the Repeaters, Controllers and Software
Applications list, other panels on the Diagnostics tab are updated to show the following
information:
 The peer identification in the format “Peer: <peer ID or repeater programmed
name| peer alias> (<system name>)”.
 Remote Control panel: Displays the repeater settings that you can modify
remotely. Disabled for software peers. For details, refer to section 5.2.1.4
Controlling Repeaters Remotely (page 50).
 State panel: Displays alarms of the repeater selected in the Repeaters,
Controllers and Software Applications list. The icons indicate the alarm
statuses as described in Table 22 (page 48). Point at a particular alarm with the
mouse cursor to get more information.
Figure 37: The State panel displays the AC Power alarm with the minor severity level
 Repeater preprogrammed channels list: Displays the repeater channels and
their properties. Disabled for software peers. For details, refer to section 5.2.1.4
Controlling Repeaters Remotely (page 50).
Controlling Repeaters Remotely

Live Monitor allows you to manage a repeater remotely. In the left pane of the TRBOnet
Watch console, click Live Monitor and then click a MOTOTRBO system. In the right pane,
click the Diagnostics tab.
Figure 38: Remote Control

The Remote Control panel displays the current settings of the repeater that you can
modify remotely:
 Channel: The selected channel.
 TX Power: The transmission power configured for the selected channel.
 State: The operational status of the repeater.
The Repeater preprogrammed channels list shows the list of channels available for use
with this repeater. The channel currently in use has green shading.
Note: You can hide and show the Repeater preprogrammed channels list using the
Show channels button.
The information in the list is read-only. The settings of the programmed channel are as
follows:
 Channel: The ordinal number of the channel programmed in the repeater
configuration.
 Name: The channel name programmed in the repeater configuration.
 TX Freq, MHz: The TX frequency of the channel.
 RX Freq, MHz: The RX frequency of the channel.
 Bandwidth, Hz: The bandwidth of the channel.
 Color Code: The color code of the channel.
 Type: The type of the channel programmed in the repeater configuration.
Allowed values: Digital, Capacity Plus Voice, Capacity Plus Data, Linked Capacity
Plus Voice, Linked Capacity Plus Data.
 TX Power: The transmission power programmed in the repeater configuration.
 TOT, sec: The timeout during which the radio can continuously transmit before
transmission terminates automatically.
You can perform the following remote operations with a repeater:
Table 23: Remote operations with repeaters
To do this: Perform these steps:
Configure a repeater Select the repeater in the Repeaters, Controllers and Software
to use a different Applications list.
channel In the Remote Control panel, expand the Channel drop-down menu
and click a different channel.
Click the Write button. The repeater configuration update may take
more than a minute.
If the channel type has changed after the update, launch the TRBOnet
Watch server and specify the System Type setting accordingly, as
described in section 4.9.1 Registering MOTOTRBO IPSC, Capacity Plus,
LCP, and ERDM (page 17).
Note: The channel type is displayed in the Type field of the Repeater
preprogrammed channels list.
Configure the High transmission power is required to get a stronger signal and extend
transmission power of transmission distances. Low transmission power is preferred for
the repeater communication in close proximity; it also serves to prevent transmissions
into other geographical groups.
51
To do this: Perform these steps:
To configure the transmission power of the repeater:
Select the repeater in the Repeaters, Controllers and Software
Applications list.
In the Remote Control panel, expand the Tx Power drop-down menu
and click the preferred option: High or Low.
Click the Write button.
Enable/ disable the When enabled, the repeater transmits, receives and repeats operations.
repeater When disabled, the repeater cannot transmit, receive or repeat. In the
disabled mode, the repeater responds to GPIO controls such as channel
steering and to alarms and diagnostics.
To enable or disable the repeater:
Select the repeater in the Repeaters, Controllers and Software
Applications list.
In the Remote Control panel, expand the State drop-down menu and
click a different option: Enabled or Disabled.
Click the Write button.
Reboot the repeater Select the repeater in the Repeaters, Controllers and Software
remotely Applications list.
Click the Reset button in the Remote Control panel.
Reload the Select the repeater in the Repeaters, Controllers and Software
configuration settings Applications list.
Click in the Remote Control panel.

The latest configuration settings of the repeater are loaded to the Remote
Control panel and to the Repeater Preprogrammed Channels list.
The status bar displays the result of the requested operation. If the repeater is busy, the
operation failure is reported. In this case, repeat the operation later.
5.2.2 Monitoring Radio-over-IP Gateways

To monitor a radio-over-IP gateway in the TRBOnet Watch console, click Live Monitor
and then RoIP Gateways in the left pane. The right pane displays the following tabs:
 Channels: Open this tab to monitor traffic in all RoIP gateways in real time. For
details, refer to section 5.2.2.1 Viewing Channels (page 53).
 Diagnostics: Open this tab to inspect the operational conditions and
connection and alarm statuses of all RoIP gateways in real time. For details,
refer to section 5.2.2.2 Viewing Diagnostics (page 53).
 Topology: Open this tab to see the location of all RoIP gateways (physical units)
in the IP network. Refer to section 5.2.3 Viewing System Topology (page 55).
 Physical GPIO Pins: Open this tab to monitor the statuses of GPIO pins on all
RoIP gateways (applies to TRBOnet Swift Agents only). For details, refer to
section 5.2.2.3 Viewing Physical GPIO Pins (page 55).

Viewing Channels
The Channels tab displays traffic in all RoIP gateways in real time.
Figure 39: Monitoring traffic of a RoIP gateway

The View pane displays small traffic monitors, one per a RoIP gateway. The name of the
respective RoIP gateway appears on top of each traffic monitor. If no radio is connected
to the RoIP gateway, the respective traffic monitor has pink shading and displays the
“Feed Offline” message.
Click a small monitor in the View pane. The traffic of the selected RoIP gateway now
appears in the big monitor. The features of the big monitor are described in section
5.2.1.1 Viewing IPSC System Slots (page 44).
Viewing Diagnostics
The Diagnostics tab provides the information about IP connections, connected radios,
and operational statuses of all RoIP gateways.
Figure 40: Diagnostic information for all RoIP gateways
53
The RoIP Gateways list displays the following diagnostic information:
Table 24: RoIP Gateways list – fields
Field Description
Icon The IP connection of the RoIP gateway.
 (green icon): Normal IP connection.
 (blue circle icon): No IP connection.
IP Address The IP address of the RoIP gateway.
Port The IP port of the RoIP gateway.
Name The gateway name.
Mode The operational mode. Values: Digital, Analog, N/A.
Link to Radio The way the radio is connected to the physical RoIP gateway. Values: Option
Board (wireless), GPIO (cable), None.
Radio Status The radio connection status. Values: Connected, Not connected.
Radio ID The ID of the connected radio. Is set to “0” if no radio is connected to the
RoIP gateway.
Model Number The model number of the connected radio. Empty if no radio is connected to
the RoIP gateway.
Channel The ordinal number of the channel currently selected on the connected radio.
Channel Type The channel type. Values: Digital, Analog, N/A.
Zone The zone of the connected radio.
Temperature ° C The temperature measured inside the hardware RoIP gateway (TRBOnet Swift
Agent only).
Cooler 1, rpm The speed of cooler 1 connected to the TRBOnet Swift Agent (rotations per
minute)
Cooler 2, rpm The speed of cooler 2 connected to the TRBOnet Swift Agent (rotations per
minute)
Select a RoIP gateway in the list. The information about the RoIP gateway appears below
the list in the format “Gateway: <system name> (<connected radio ID>|0)”
Figure 41: Gateway information and physical pins

For instance, you may see “Gateway: TRBOnet Swift Agent #1 (0)” if a radio is not
connected to the TRBOnet Swift Agent.
The State panel displays the statuses of physical pins on the hardware RoIP gateway
(applies to TRBOnet Swift Agent only). The pin statuses are updated in real time. The
green icon indicates telemetry transmission. The red icon indicates no transmission.
Note: Output pins and disabled input pins are not monitored and are always displayed
with the red icon (“no signal”). The physical input pins displayed in the State panel
are described in section 4.9.4 Registering Radio-over-IP Gateways (page 33).
Point at the pin name with the mouse cursor to see the tooltip with the description of the
pin. To monitor the statuses of input pins, use the Physical GPIO Pins tab. For details,
refer to section 5.2.2.3 Viewing Physical GPIO Pins (page 55).
Viewing Physical GPIO Pins
The Physical GPIO Pins tab displays all hardware RoIP gateways (TRBOnet Swift Agents
only) that can receive telemetry to their GPIO pins from external hardware devices. The
Physical GPIO Pins list allows you to monitor the statuses of input pins on each RoIP
gateway in real time.
Table 25: Physical GPIO pins list - fields
Field Description
Icon The connection status of the RoIP gateway.
 (green icon): Normal IP connection.
 (bue circle icon): No IP connection.
IP Address The IP address of the RoIP gateway.
Port The IP port of the RoIP gateway.
Name The name of the RoIP gateway specified in the TRBOnet Watch configuration.
Mode The operational mode. Values: Digital, Analog, N/A.
Input <1-5>: The pin name specified in the TRBOnet Watch configuration. Find the details in
Name section 4.9.4.1 Registering a TRBOnet Swift Agent (page 33).
Input <1-5>: The pin status:

Value  Green icon: Telemetry transmission
 Red icon: No transmission
Note: The relation between each logical pin displayed in the Physical GPIO Pins list and
the physical input pin on the TRBOnet Swift Agent is explained in section 4.9.4
Registering Radio-over-IP Gateways (page 33).
5.2.3 Viewing System Topology

The Topology tab allows you to inspect the topology and connection statuses of all
MOTOTRBO system peers and RoIP gateways monitored in TRBOnet Watch.
55
To open the topology of all monitored systems:
Click Live Monitor in the left pane of the TRBOnet Watch console.
Click any system in the left pane.
Select the Topology tab in the right pane.
Figure 42: Topology of a MOTOTRBO IP Site Connect system

This section describes how to adjust the view of the topology and how to interpret the
graphics elements representing the radio system components.
Adjusting the Topology View
You can adjust the view of the topology as described in Table 26.
Table 26: Adjusting the view of the Topology tab
Operation Description
Adjust the scope By default, the topology map includes all systems monitored in your TRBOnet
of displayed Watch. To adjust the scope of displayed systems, expand the drop-down menu on
systems top of the tab and select the required option:
Figure 43: Selecting the scope of displayed MOTOTRBO systems

 All Systems: The topology displays all monitored MOTOTRBO systems.
 Selected System: The topology displays the selected system only.
Adjust the layout You can select a different layout of elements on the Layout drop-down menu.

Rescale the map You can zoom the topology view using the scroll button. To fit the displayed
system(s) to the window, click the Fill button. To return to the original scaling,
click the 1:1 button.
Remove You can remove disconnected peers (marked with a red rim) that are not relevant
disconnected to your system, such as software applications connected to a given master
elements repeater over IP.
 To remove a particular peer, right-click it and click Remove Peer From Map
on the context menu.
 To remove all disconnected peers, right-click any peer and click Remove All
Disconnected Peers.
Note: If a disconnected peer restores connection to the repeater after the removal,
it appears on the topology view automatically next time you launch the TRBOnet
Watch console.
Graphics for MOTOTRBO Systems

MOTOTRBO system elements are presented in the Topology view by graphical images
connected over IP.
 The shape of the image classifies the element as a repeater, or hardware, or
software, or an unknown item (a non-registered element detected in the IP
network).
 Labels identify the element as a master or peer.
 Icons and color rims tell you about the connection status of the element.
If you point at an element with the mouse cursor, the tooltip shows the information about
the peer (ID and alias), the IP connection settings, and system settings.
Figure 44: A cursor pointed at the image shows the tooltip with details
The following examples explain how to read the information in the topology view.
Image: Repeater
Labels:
 Master: Master repeater in the system
 Master 129: System name
 MOTO 1: Peer alias
Figure 45: Master Icon: Normal condition, no RDAC issues
repeater (normal
Green rim: Repeater enabled, normal IP connection
state)
57
Image: Repeater
Green rim: Normal IP connection
Icon: No RDAC connection
Figure 46: Master

repeater (reloading)
Image: Repeater
Icon: RDAC issue, minor severity level (“attention”)
Figure 47: Master

repeater (alarm)
Image: Repeater
Yellow rim: Repeater disabled
Icon: Normal condition, no RDAC issues
Figure 48: Master

repeater (disabled)
Image: Unknown (not registered) element

Labels:
 85: Peer ID
Red rim: No IP connection with TRBOnet Watch
Figure 49: Unknown Icon: No IP connection

element
Image: Software peer

Labels:
 TRBOnet. Watch: TRBOnet Watch application
 93: Peer ID
Figure 50: Software
peer (normal state)
Image: Software peer

Red rim: No IP connection. The reason may be the IP address or port
specified incorrectly.
Icon: No IP connection
Figure 51: Software

peer (disconnected)
Graphics for RoIP Gateway

The topology displays the RoIP gateways as graphical images connected to TRBOnet
Watch over IP. The shape of the image indicates if a radio is connected to the gateway:

 The “radio” image means an established radio connection. The label near the
image displays the radio ID. Icons near the image describe the mode of the
connected radio (digital, analog) and the XCMP/XNL connection status.
 The “box” image means no radio connection. The color of the rim around the
image describes the IP connection status.
Point at the image with the mouse cursor to see the tooltip with details about the
hardware and the connected radio.
Figure 52: A pointed image shows the tooltip with details

The following examples explain how to read the information about RoIP gateways from
the topology view.
Image: Radio not connected
Text: System name of the RoIP gateway
Figure 53: IP
connection, no radio
Image: Radio not connected

Red rim: No IP connection with TRBOnet Watch
Icon: No XNL connection
Figure 54: No IP
connection, no radio
Image: Radio connected

Text:
 RF band
 System name of the RoIP gateway
Label: Radio ID
Figure 55: Radio Icon: Digital mode, normal XCMP connection

connected, digital
mode
59
Image: Radio connected
Icons:
 Analog mode, GPIO wired connection
 RoIP gateway is powered
Figure 56: Radio Note: TRBOnet Watch implies that the RoIP gateway is powered from
connected, analog the radio. Because the RoIP gateway is powered, TRBOnet Watch
mode assumes that the radio is powered and connected to the gateway
with the cable. However, the RoIP gateway and the radio can be
powered from different sources. If this be the case, the “Radio” image
and the “question” icon should be interpreted as “RoIP gateway is
powered, radio connection status is unknown”.
5.3 Reports and Analytics

TRBOnet Watch comes with a set of predefined reports and charts to help you instantly
retrieve and visualize the database information on any aspect of system monitoring. By
setting filters, you can adjust reports and charts to include only the required channels,
types of traffic, and time settings.
This section describes how to build and analyze reports and charts, and how to retrieve
the required scope using filters.
For the detailed description of each report and chart, refer to Appendix A: Analytics and
Reports (page 84).
5.3.1 Building Reports

To create reports, click Reports in the left pane of the TRBOnet Watch console. To open
reports in a separate window, right-click the Reports pane header and click Open in New
Window on the context menu.
Figure 57: Reports

The left pane displays all predefined reports. You cannot add custom reports or delete
any report from this list.
The filter toolbar provides controls for managing filters and for building charts and
reports. Learn more about filters in section 5.3.3 Using Filters (page 66).
The right pane displays the generated report. The message area (yellow tap) appears to
display a warning about the generated report.
You can perform the following operations with reports:
Table 27: Operations with reports
Build a report Click a predefined report in the Reports pane.

Expand the Selected Filter menu and select the filter.
Expand the Conditions menu and adjust the filter settings. Find the details in
section 5.3.3.2 Adjusting Filter Settings (page 67).
Expand the Date and Time menu and adjust the time settings. Find the details in
section 5.3.3.3. Adjusting Time Settings (page 71).
Click the Start button. The generated report appears in the right pane.
Switch between If you generate a report more than once, for instance, using different filter settings, you
different versions can switch between these versions using the Previous and Next buttons.
of a report The filter settings in the Conditions and Date and Time menus match the currently
opened version of the report.
Play back voice Select a voice call in the list and click the Play button on the toolbar.
calls
(Activities over
Time report only)
Figure 58: The Play button

The call is played back in a voice player in a popup window. Learn more about the
voice player in section 5.4 Voice Recording (page 76).
Export voice calls Select a voice call in the report and click the Save to Folder button on the
(Activities over toolbar.
Time report only) Point the target folder in the dialog box and click OK.
Figure 59: The Save to Folder button

The selected voice call is saved to the specified direction as a WAV file. The file name
format is configured as described in section 5.1.4 Setting the Audio Output File Name
Format (page 40).
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5.3.2 Building Charts
To create charts, click Analytics in the left pane of the console. To open charts in a
separate window, right-click the Analytics pane header and click Open in New Window.
Figure 60: Analytics tab

The left pane of the Analytics tab displays all predefined charts. You cannot delete
predefined charts or add custom charts to the list. For the detailed description of each
chart, refer to Appendix A: Analytics and Reports (page 84).
The filter toolbar provides controls for managing filters and for building charts and
reports. Learn more about filters in section 5.3.3 Using Filters (page 66).
The bar above all charts indicates the channel mode:
 Multi-channel mode (Figure 60): Charts are generated for multiple selected
systems or for a single system other than IP Site Connect.
 Slot #<1|2>: Charts are generated for a single IP Site Connect system. The
layout shows the double set of charts, each related to a certain time slot of the
master repeater.
The generated charts appear each in a separate pane with a toolbar.
Figure 61: A Messages by Type chart in a separate pane with a toolbar

The information on the chart’s toolbar includes (from left to right): the title of the chart,
buttons Print, Export and others, the time of the chart, and optionally the timeframe in
braces (Day, Hour, Minute).
You can perform the following operations with charts:
Table 28: Operations with charts
Build a chart Select a chart in the Analytics pane.

Select a filter from the Selected Filter menu.
Verify the filter settings. Find the details in section 5.3.3.2 Adjusting Filter
Settings (page 67).
Verify the time settings. Find the details in section 5.3.3.3 Adjusting Time
Settings (page 71).
For an RSSI Levels chart, specify the RSSI settings as described in section
5.3.2.1 Configuring RSSI Settings (page 65).
For RSSI Levels: Map, configure the map settings as described in section 5.3.4.1
Configuring Map Usage (page 74).
Click Start. The charts appear in the right pane.
Switch between If you generate a chart more than once, for instance, using different filter settings,
different you can switch between these versions using the Previous and Next buttons.
versions of a The filter and time settings are updated inside the menus Conditions and Date and
chart Time with each button click to be in sync with the currently opened version of the
chart.
Show or hide Click the Scroll button to hide or show the scroll bar below the chart. This button
the scroll bar appears in the toolbar of any chart with the X-axis.
Figure 62: The Scroll button
Drill down into Point at a chart with the mouse cursor. If a pie chart or a bar chart highlights the
a more detailed pointed section with a different color pattern, click this section and get to another
chart chart that includes data about the pointed section only.
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Figure 63: Drill-down in a bar chart

In a line chart, if a pointed section shows the frame with an “arrow” button, click the
line within the frame to drill down into the highlighted section.
Figure 64: Drill-down in a line chart

Or, click the “arrow” button and select the preferred timeframe of the new chart on
the context menu.
Figure 65: Drill-down with the preferred timeframe

 The time axis in the new chart equals to the length of the clicked timeframe.
 The timeframe of the new chart is the selected one. Or, if you clicked the line
rather than the “arrow’ button, the timeframe is one step smaller than the
clicked timeframe.
Note: The timeframes are ranged as follows: Week, Day, 4 Hours, 2 Hours, Hour, 45
Minutes, 30 Minutes, 15 Minutes, 5 Minutes, Minute.
The filter and time settings are updated inside the menus Conditions and Date and
Time with each drill-down to be in sync with the current chart.
Undo drill- To return to the top-level chart, click the Previous button.
down

Configuring RSSI Settings

All charts that have “RSSI Levels” in their names display the RSSI data evaluated to a
particular level and colored accordingly. The default RSSI levels are preinstalled. You can
define your own RSSI levels and assign the color for each.
To define RSSI levels:
Go to Analytics and click RSSI Levels: All Data or RSSI Levels: GPS Only in
the left pane.
Click the Settings button.
Figure 66: Opening the RSSI settings
In the Rssi Levels dialog box, define the levels as required:
Figure 67: Configuring the RSSI levels
65
Table 29: Operations with RSSI levels
Operation Steps
Add a level Click the Add button to insert a new level with the default properties
on top of the list.
Remove a level Select the level and click the Remove button.
Edit the RSSI level To edit the threshold value or description, drop the cursor in the field
properties and type the preferred value. The Value (dbm) field specifies the lower
border of the level. Fractions are not accepted.
To edit the color of an RSSI level, click the respective field and choose
the color on the drop-down menu.
Restore the default Click the Defaults button to reset all changes and get back to the
RSSI settings preinstalled RSSI level settings.
Click OK to save the settings and exit the dialog box, or click Cancel to exit
without saving.
All RSSI Levels charts update their legend to display the RSSI levels as specified in the
chart settings.
5.3.3 Using Filters

Reports and charts use filters to fetch the required information from the database. Before
generating output on the Reports or Analytics tab, select a filter and adjust the filter
settings and time settings on the filter toolbar.
Figure 68: Filter toolbar
The filter toolbar includes the following controls:
Table 30: Filter toolbar - controls
Control Description
Previous and Next buttons serve to switch between the generated versions of a
report or a chart.
Selected The list of filters. You can add more filters and remove unnecessary filters. Find the
Filter details in section 5.3.3.1 Managing Filters (page 67).
Conditions The filter settings grouped in tabs. For each report and chart, only applicable tabs are
visible. You can modify the filter settings as described section 5.3.3.2 Adjusting Filter
Settings (page 67).
Date and The time settings. Reports and charts will include data with timestamps that fall within
Time the specified time range. Find the details in section 5.3.3.3 Adjusting Time (page 71).

Control Description
Start button. Click this button to generate the selected report or chart.
Settings button opens the configuration of RSSI charts. This button is not available
(grayed out) for reports and other charts.
Managing Filters
To generate a report or chart, you can use any existing filter, changing the filter settings
as necessary. You can also create a special filter for a particular use case.
Table 31: Managing filters
To do this: Take these steps:
Add a new filter On the Conditions or Date and Time menu, click Save As.
Enter a unique name of the filter and click OK. The new filter is added to
the list of filters. The name of the new filter appears in the Selected Filter
field.
Delete a filter from Expand the list of filters and point at the filter with the mouse cursor. Click the
the list “cross” icon next to the filter.
Figure 69: List of filters
Adjusting Filter Settings

The filter settings on the Conditions menu are displayed on tabs. Depending on the
selected report or chart, some tabs may not appear on the menu. The selected report or
chart can use the displayed settings only. Hidden tabs include the settings that are not
relevant to the subject.
Figure 70: The filter is missing one mandatory setting
67
You cannot generate a report or a chart until all mandatory filter settings are set properly.
If any mandatory filter setting is not specified, the Conditions box displays the flashing
icon with the count of settings that are missing. If you move the mouse cursor over the
highlighted box, the tooltip displays the description of the problem.
To specify the filter settings on each tab, see Table 32.
Table 32: Filter settings
Tab Description
Channels Select the radio channels to be included in reports and charts.
Figure 71: The Channels tab

The Available Items panel displays all items (systems, peers, and channels) available
for monitoring in TRBOnet Watch. System peers are displayed if they were added as
described in section 4.9.1.3 Adding Peers (page 22).
The Allowed Items panel displays all items (systems, peers, and channels) selected
from the Available Items panel. The selected channels will be included in reports and
charts.
To move items between the panels, click the “arrow” icon of the item, or select the item
and use buttons Select and Remove. Use buttons Select All and Remove All to move
all items.
Use the <Removed> item to select all systems and peers already deleted from the
TRBOnet Watch configuration.
Systems This tab is similar to the Channels tab (above), except all displayed items are systems.
(Event Viewer Move to the Allowed Items panel all systems to be included in reports. Use
report) <Removed> to include in reports all systems already deleted from the TRBOnet Watch
configuration.
Peers This tab is similar to the Channels tab (above), except all displayed items are systems
(Frequency and peers.
Usage report Move to the Allowed Items panel all systems peers to be included in reports and
and chart) charts.

Tab Description
Messages Select the types of traffic to be included in reports and charts.
Figure 72: The Messages tab

Use presets Failed Calls and Interference to select the respective messages in the
System section.
Senders Select subscribers whose outgoing traffic will be included in reports and charts.
Figure 73: The Senders tab

To specify a mask, use digits and the following wildcards:
 % to replace any number of digits in the subscriber number
 _ (undrescore) to replace one digit in the subscriber number
For instance, enter the mask _12%34_6 to filter out subscriber numbers 112003406,
91263476, and others.
Recipients Select subscribers whose incoming traffic will be included in reports and charts. To
specify a mask, see the Senders tab (above).
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Tab Description
RCM Select system messages to be included in reports.

Messages
(RCM
Messages
report)
Figure 74: The RCM Messages tab

Use presets Failed Calls and Interference to select the respective system messages.
Threshold: Specify the minimum length (in seconds) of an All Channels Busy event to be included
Duration in reports and charts.
(All Channels
Busy report
and chart)
Figure 75: The Threshold: Duration tab

Select “0” to include All Channels Busy events of any duration.
Threshold: Specify the number of channels that should be busy at the same time to report an All
Level Channels Busy case.
(All Channels
Busy report
and chart)
Figure 76: The Threshold: Level tab

Options:
 All Channels Busy based on the number of allowed channels: The report and
chart will include all channels specified on the Channels tab.
 All Channels Busy based on the specified level: The report and chart will include
the number of channels specified in the Threshold level field rather than all
selected channels.

Tab Description
Work Hours Specify the timeframe(s) during each reported day that will be included in reports and
charts.
Figure 77: The Work Hours tab

This filter applies after the time settings specified on the Date and Time menu.
Adjusting Time Settings

To adjust the time settings of a report or a chart, expand the Date and Time menu.
Figure 78: Date and Time menu
The menu includes the tabs described in Table 33. Applied are the time settings from the
last updated menu tab. The settings on other menu tabs are ignored.
Table 33: Time settings
Tab Description
Presets Select the predefined time range.
Note: Options Week to date and Business week to date start from Sunday and
Monday, respectively. Options Month to date and Year to date start from the first
day of the current month and year, respectively.
Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
Date Choose the operator (Between, Before, Since) and specify the start and/or end dates
for your report or chart.
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Tab Description
Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
Date and Specify the start and end date and time for your report or chart.
Time Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
5.3.4 Using RSSI Levels Map

Use RSSI Levels: Map to vizualize the actual coverage zone of your radio network on the
electronic map. You can see on the map the RSSI levels measured in the selected
system(s) during the predefined date and time range. The filter settings of RSSI Levels:
Map are described in Appendix A: Analytics and Reports (page 91).
Figure 79: RSSI Levels Map

The coverage zone is presented on the map by the colored symbols (points or regions)
in a rectangular frame.
 A point indicates the exact location of the RSSI signal.
 A region indicates a rectangular area where the RSSI signals are measured. The
map is divided into regions of equal size. A region is colored if any RSSI signals
are detected in this area. If pointed with a mouse cursor, the region shows its
square, the number of RSSI signals, and the average RSSI level.
The color of the symbol informs you about the RSSI level. The colors of all RSSI level
groups appears in the legend in the left corner at the bottom of the map. The threshold
values that define the RSSI groups are configured in the map settings. For details, refer
to section 5.3.4.1 Configuring Map Usage (page 74).

When working with RSSI Levels: Map, you can utilize the following features and modes.
Table 34: Using RSSI Levels: Map features and modes
Feature Description
Zoom You can rescale the map using zoom controls. The actual scale is shown in the left
corner at the bottom of the map.
The following zoom options are supported:
 Click buttons Zoom Out and Zoom In to rescale the map accordingly.
 Move the scroll button to rescale the map with a smaller step.
 Draw a rectangle over the map, keeping the secondary mouse button pressed.
The selected area is rescaled to the map size.
Note: If the distance measure mode is enabled, you cannot rescale the selected
area.
Pan You can drag the map with the mouse, keeping the primary mouse button pressed.
While in the panning mode, the mouse cursor looks like a “pan” icon. Release the
primary mouse button to exit the panning mode.
Moving to the You can automatically navigate between multiple RSSI sites –the distant locations
next RSSI site where the RSSI signals were detected. The map displays the current RSSI site in a
rectangular frame.
To relocate to the next RSSI site, click the Move to next RSSI site button.
Distance You can measure the distance between two or more points on the map.
measure Click the Distance measure button to enable the distance measure mode.
Double-click the starting point of the path. The tooltip shows the distance of
0.00 km.
Double-click every next point of the measured path and see the path and the
tooltip showing the incremented distance.
Figure 80: Distance measuring

To stop, exit the distance measure mode by clicking the Distance measure
button again, or by clicking the Pan button. The measured path disappears
from the map.
To start a new measurement, enable the distance measure mode again.
73
Feature Description
Fill mode You can fade out the map to see the colored RSSI symbols (points or regions).
 To fade out the map, click the Fill mode button and enable the fill mode.
 To exit the fill mode, click the Fill mode button again.
Note: The fill mode feature needs to be enabled and configured in the RSSI Levels:
Map settings. For details, refer to section 5.3.4.1 Configuring Map Usage (page 74).
Symbols Choose Points or Regions to see the RSSI signals on the map as dots or
rectangular areas.
Note: You can configure the size of RSSI symbols as described in section 5.3.4.1
Replaceable Expand the list of maps and select the preferred map. The selected map replaces
maps the previous one automatically.
Note: The list of maps can be configured. For details, refer to section 5.3.4.1
Cursor When you move the mouse cursor over the map, you can see the geographical
coordinates coordinates of the cursor in the right lower corner.
You can show or hide the cursor coordinates as described in section 5.3.4.1
Configuring Map Usage

RSSI Levels: Map can display all kinds of geographical maps that you download and select
for use. You can configure automatic update of the selected maps and enable other map
features.
To configure map settings:
Go to Analytics and click RSSI Levels: Map in the Analytics pane.
Click the Settings button on the navigation toolbar.
In the Map settings dialog box, configure the following settings:
Table 35: Configuring RSSI map settings
Control/operation Description
RSSI Coverage tab

Configure RSSI thresholds and graphical indication of RSSI signals on the map.
Symbol Select the symbols to show the location of the measured RSSI signals on
the map. Options:
 Points: Select to display RSSI signals as points. Readjust the point size
(in pixels) if necessary.
 Regions: Select to display RSSI signals in rectangular areas (regions).
Readjust the rectangle size (in meters) if necessary.
Note: When you open the map, the selected symbols are used by default.
You can switch between points and regions on the map.

Control/operation Description
Rssi thresholds Configure RSSI thresholds as described in section 5.3.2.1 Configuring RSSI
Settings (page 65).
Maps tab
Configure the list of geographical maps that you can use in RSSI Levels: Map.
Add an online map Click the Add button and click Add Online Map on the context
menu.
In the Add Map dialog box, specify the type of map:
 Predefined: Select to restore an online map installed with the
product and then removed. Expand the drop-down list and
select the map to add.
 Custom: Specify the URL of the preferred online map.
Click OK to close the dialog box.
Note: Learn more about supported online maps at page 105.
Add a T-Map Click Add and then click Add T-Map on the context menu.
Navigate to the TMAP file stored in the local folder and click Open.
Note: Learn more about supported offline maps at page 105.
Remove a map Select the map in the list and click the Remove button.
from the list
Reorder the maps Select the map. Click the Up and Down buttons to change the position of
in the list the selected map in the list. The maps appear in the drop-down list in
RSSI Levels: Map on the configured position.
Advanced tab
Configure automatic update for online maps, the use of fill mode, and the use of the cursor
coordinates.
Cache folder Specify the cache folder for downloading online maps automatically.
Update Specify the period (in days) for automatic online map updates.
Bing key Enter the Bing Maps key. Click the link below to see how to get a Bing
Maps key.
Map overlay Expand the dropdown menu and click No fill to disable the use of the fill
mode in RSSI Levels: Map, or select Fill all map to enable it. To learn
more about the fill mode, refer to section 5.3.4 Using RSSI Levels Map
(page 72).
Color If the fill mode is allowed, click to select the web color for the fill layer.
Transparency If the fill mode is allowed, adjust the transparency of the fill layer.
Show cursor Select this option to show the coordinates of the mouse cursor moved
coordinates over the map. Clear the box to hide the coordinates.
Click OK to save the settings and exit the dialog box, or click Cancel to exit
without saving.
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5.4 Voice Recording
Voice recording allows you to listen to any voice call stored in the database, and to export
calls as WAV files to a selected folder.
Click Voice Recording in the left pane of TRBOnet Watch console.
Figure 81: Voice Recording tab
The Voice Recording tab displays the following items:

 Search pane: Serves for voice call lookup based on the specified search criteria.
 Voice player: Serves for the call playback.
 List of calls: Displays all calls that match the entered search criteria.
Table 36: Operations allowed on the Voice Recording tab
Find a call Enter the search criteria in the search pane:

 System: The system in which the call was initiated.
 Period: The time range within which the call was initiated.
 Call Type: The call type such as Any (default), All Call, Group Call, or Private Call.
 Sender: The subscriber who initiated the call.
 Recipient: The subscriber or the talk group who received the call. Not applicable
to All Call type.
Click Search. All matching calls appear in the list. The fields specify all information
about the call: its type, start time, duration, the call sender and recipient, the system,
and the peer ID of the repeater.
Play back the Select the required call in the list. The name of the audio file appears in the player.
call
Note: The name format of the audio file is stored in the server configuration. You can
specify the preferred format as described in section 5.1.4 Setting the Audio Output
File Name Format (page 40).

Figure 82: Player

Use the player buttons as follows:
 Play/Pause: Click to play back the selected call. Click again to make a pause.
 Back: Click to select the previous call in the list.
 Stop: Click to stop the call playback.
 Forward: Click to select the next call in the list.
 Adjust the volume by clicking the volume bars.
Print out calls You can print the entire list of calls displayed in the list. You cannot select calls for
printing.
To print the list of calls:
Click Print on the toolbar.
In the Preview system dialog box, click Print on the File menu.
Export a call Select the call and click Export to Folder on the toolbar.
as a WAV file In the dialog box, point the existing destination folder or create a new one and
to a folder point it.
Click OK.
5.5 Administration
This section describes the administrator’s operations in the TRBOnet Watch console.
5.5.1 Managing Aliases
Aliases are the descriptive names that you can optionally assign to system peers, radios,
and talk groups. Compared to numeric object identifiers, aliases help you easier identify
objects in Live Monitor, in reports, and in the TRBOnet Watch configuration.
Note: Aliases that you assign in the TRBOnet Watch console are only visible in your
console and in other consoles connected to your TRBOnet Watch server. If you
assign an alias to a repeater, the repeater configuration is not affected.
To assign or edit aliases in the TRBOnet Watch console, click Administration and then
Aliases in the left panel. The right panel includes tabs Radios, Groups, and Peers that
have similar controls.
Note: Avoid creating aliases for instances that you do not monitor regularly. Using
aliases slows down the update of Watch console tabs where aliases are displayed.
77
Figure 83: Managing aliases
The list displays all system objects particular to the selected tab – radios, or talk groups,
or peers. The list columns include:
 Unit ID: The identifier of the system object.
 Alias: The alias assigned to the object, or an empty field.
 Type: Appears on the Radios tab only. Expand the Type menu and specify the
type of the radio – portable or mobile. All radios have their types set to “Not
Selected” by default.
Table 37: Operations with aliases
Add a new entry Click the Click here text to add a new alias to the first line in the list. Then enter
unique values in the new line. Press Enter or click any other row.
The list is resorted by field Unit ID in the ascending order. The new row is inserted
to the position according to the entered Id.
Type an alias Select the row and start typing, or click the Alias field and type the alias. To leave
the edit mode, press Enter, or move to another row, or click any other field.
Note: If you have dropped the cursor to the Unit ID field, the field is cleared. You
must enter a unique ID. An attempt to enter the cleared or existing ID or leave the
field without editing will result in the error message Wrong ID or Alias with such
ID already exists.
To resolve this error, press Alt or click the Get All IDs toolbar button.
Delete a row Select the row(s) and press Del. Confirm the deletion in the popup box.
Note: The deleted row cannot be restored with the Undo command.
Restore an ID If you have modified or deleted an ID that was loaded automatically, restore it by
clicking the Get All IDs toolbar button.

5.5.2 Managing Notifications

TRBOnet Watch can send a sound and/or email notification if a particular alarm is raised
in the system.
 Sound notifications are played back to TRBOnet Watch console operators. A
popup box appears in the console to let the operator stop the sound alert.
 Email notifications are sent to the preconfigured email addresses.
In the left pane of the TRBOnet Watch console, click Administration and then
Notifications.
Sound notification
Sound notification is enabled if you see the “Sound notification enabled” message in the
Notifications pane.
Figure 84: Sound notification status

This feature is activated automatically when at least one sound notification is selected for
use in the settings. To deactivate the feature, keep all sound notifications not selected.
Find the details in section 5.5.2.2 Selecting Notifications (page 80).
Email notification
Email notification is enabled if you see the “Email notification is active” message in the
Notifications pane.
Figure 85: Email notification status
To use email notification:

Specify the mail server settings and the email sender and email recipients. Find
the details in section 5.5.2.1 Configuring Email Settings (page 79).
Select email notifications as described in section 5.5.2.2 Selecting Notifications
(page 80).
Activate the email notification feature by clicking Turn on in the Notifications
panel. To deactivate the feature, click Turn off in the Notifications panel.
Configuring Email Settings
To be able to send email notifications, specify the mail server connection and email
message fields.
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To configure email settings:
In the left pane of the TRBOnet Watch console, click Administration and then
Notifications.
Click Configure in the Notifications panel.
In the Notification Settings dialog box, click Email.
Specify the following email connection settings:
Table 38: Email connection settings
Setting Description
SMTP server The host name or IP address of the SMTP server.

host or IP
SMTP server The port of the SMTP server. Default: 25 for non-SSL communication,
port 465 for SSL.
Use SSL Select to enable the use of SSL protocol; leave empty otherwise.
Authentication The type of authentication on the SNMP server side. Options:

type  Anonymous access: Login to SNMP server anonymously.
 Windows authentication: Login to SNMP server as a Windows user.
 SNMP user name and password: Login to SNMP server as an SNMP
user. Specify the user name and password in the fields below.
User name The name of the SNMP user.
Password The password of the SNMP user.
Sender The email address to be shown in the From field of each email
notification.
Recipients The list of email recipients.

 To add a recipient, click Add and enter the email address of the
notification in the popup window. Click OK.
 To remove a recipient, click it in the list and then click Delete.
Click OK to save the settings and close the dialog box.
Selecting Notifications
In the TRBOnet Watch console, click Administration and then Notifications in the left
pane. Click Configure in the Notifications panel.
In the Notification Settings dialog box, click Sound Alerts to see all predefined sound
notifications. To see all email notifications, click Email Notifications. The lists of
predefined notifications are similar on both tabs.
The Default Notifications list (Figure 86) includes hardware events that can be raised in
particular or all types of systems. Expand the list and click the arrow in the field next to
the event that you need to handle. Select True to select the event; select False otherwise.

Figure 86: Configuring sound notifications

The RDAC Notifications list includes repeater events. Expand the list and click the arrow
in the field next to the event that you need to handle. Select the required option:
 None: The notification is not selected.
 Detected: The notification is sent when the repeater issue is detected.
 Released: The notification is sent when the repeater issue is released.
 Both: The notification is sent in both above cases.
To quickly select all notifications, or high or medium severity notifications in all lists, click
Select Preset and select the respective option. RDAC notifications are selected as Both
by default.
To undo all selections in all lists, click Select Preset and select None.
Monitoring Notifications
To monitor notifications in the TRBOnet Watch console, click Administration and then
Notifications in the left pane.
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Figure 87: Viewing notifications
The History panel displays the list of generated notifications sorted by date and time.
The “bell” icon indicates a sound notification, the green “arrow” icon indicates a sent
email notification, the red “arrow” indicates an email notification not sent. The remaining
fields are:
 Subject: The notification subject.
 Notification Sent: The date and time when the notification was sent to the
recipient.
 Recipients: The notification recipients. Sound notifications always show
TRBOnet.Watch and email notifications show the list of email recipients.
If you select a notification, the notification details appear in the pane below the list.
5.5.3 Viewing the License Information

To see the current license permissions in the TRBOnet Watch console, click
Administration in the left pane of the TRBOnet Watch console, then click License.
5.5.4 Viewing the Database Information

To see the information about the TRBOnet Watch database, click Administration in the
left pane of the TRBOnet Watch console, then click Database.
The Database pane displays the information about the installed SQL Server application,
the size of the database and transaction logs, and the date of the last backup. Check with
these figures to plan the next date of maintenance or to adjust the existing maintenance
schedule.

To learn more about maintenance of the TRBOnet Watch database, refer to section 4.5.2
Configuring Database Maintenance (page 15).
Note: The information in the Data size, Log size, and Backup date fields is updated
every time you open the Database pane. This data is not updated in real time.
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Analytics and Reports
A.1 Analytics
This section includes the description of all predefined charts that TRBOnet Watch can
generate. Presented below are the detailed descriptions of all charts, including their goals,
required filter settings, chart settings, and supported features.
To learn more about the filter settings, refer to section 5.3.3 Using Filters (page 66).
A.1.1 Data Overview

The Data Overview charts summarize the workload of the specified channel(s) and show
traffic in these channels sorted by type.
Table 39: Data Overview charts – filter settings
Setting Description
Channels The channels whose traffic is included in the charts.
Work Hours The time interval(s) within the reported time to be included in the charts.
Date and The reported time and the timeframe.

Time
A.1.1.1 Messages by Type

The Messages by Type pie chart shows the percentage of each type of traffic in the
monitored channel(s) during the reported time. The whole traffic in all monitored
channels makes 100%.
Figure 88: Messages by Type chart

 The reported time is displayed on the chart’s toolbar.
 The colored slices indicate the amount of each type of traffic transmitted in the
selected channels during the specified time.
 The legend shows the color, the type of traffic, and the percentage of this type
of traffic in the pie chart.

A.1.1.2 Loading Level of the Channels

The Loading Level of the Channels line chart shows the workload (%) of the selected
channel(s) during the reported time.
The number of channels affects the layout of the chart:
 For a MOTOTRBO IPSC system, two charts (Slot 1 and Slot 2) are displayed.
 If a single IP gateway or multiple systems are selected, the chart calculates and
displays the average workload for all channels.
Note: To get the individual workload of each channel in a multi-channel configuration,

use the Channels Usage chart.
Figure 89: The loading level in the time slots of a MOTOTRBO IPSC system
 The X-axis shows the reported time divided into timeframes. These time
settings are displayed on the chart’s toolbar next to the Scroll button.
 The Y-axis shows the workload (%) of the selected channel(s). The workload is
calculated in each timeframe as the total time when the channels were loaded,
divided by the total time when they were connected.
 The color of the line indicates the connection status of the channel(s). The red
line indicates that all reported channels were disconnected during the entire
timeframe. If any channel was connected even for a minimum time interval
within the timeframe, the line is blue.
Note: A channel is disconnected if the repeater is not connected to TRBOnet Watch over
IP or if the IP gateway is not connected to a radio.
To drill down into a particular timeframe, click the blue line in that timeframe. You cannot
drill down into a timeframe where the line is red (“no connection”).
A.1.2 Activities by Radio: Quantity
The Activities by Radio: Quantity charts visualize the amounts of different types of traffic
created by the most active radios in the specified channels during the reported time.
Table 40: Activities by Radio: Quantity charts – filter settings
Setting Description
Date and Time The reported time and the timeframe.
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A.1.2.1 Top 5 Most Active Radios
The Top 5 Most Active Radios pie charts show the five most active radios in sending each
type of traffic – voice, GPS, ARS, all other types, and all types (summary). Each type of
traffic is presented by a pie chart where the slices show the percentage of traffic
generated by each radio in the monitored channel(s) within the reported time.
Figure 90: The percentage of call sessions initiated by 5 most active radios
 In each chart, all call sessions initiated by all active radios make 100%.
 Each radio is presented by a slice of a different color.
 The legend indicates the color and the radio ID, and the percentage of call
sessions of a given type initiated by this radio.
To drill down into voice and data activity of a particular radio, click the respective slice in
any chart.
A.1.2.2 Activity by Radio

The Activity by Radio list shows the number and duration of call sessions (voice, GPS,
ARS, all other, all) initiated by each top five active radio in the reported time.
Table 41: Activity by Radio list - fields
Field Field Description

(level1) (level 2)
Radio ID The radio ID of the top five active radio.
Voice calls, Quantity The number of voice calls initiated by the radio in the reported time.
total
Duration The duration of all voice calls initiated by the radio in the reported
time. Format: dd.hh:mm:ss.ms
Average The average duration of a voice call initiated by the radio. Format:
duration dd.hh:mm:ss.ms
GPS packets, Quantity The number of GPS calls initiated by the radio in the reported time.
total
Duration The total duration of GPS calls initiated by the radio in the reported


(level1) (level 2)
ARS packets, Quantity The number of ARS calls initiated by the radio in the reported time.
total
Duration The total duration of ARS calls initiated by the radio in the reported
Other, total Quantity The number of calls other than voice, GPS, and ARS, initiated by the
radio in the reported time.
Duration The total duration of calls other than voice, GPS, and ARS, initiated
by the radio in the reported time. Format: dd.hh:mm:ss.ms
Total Quantity (%) The total amount of all traffic (%) generated by the radio in the
selected channel(s) during the reported time.
Traffic generated by all most active radios makes 100%.
Duration (%) The total duration of all calls initiated by the radio in the reported
time.
To drill down into details about a particular radio, click the respective line in the list.
A.1.2.3 Voice Activity for Radio

The Voice Activity for Radio chart shows the number of group calls, private calls, and All
Calls initiated by the radio in each timeframe of the reported time.
Figure 91: Voice activity of “radio 102”

 The legend indicates the color for each voice call type.
 The X-axis shows the reported time divided into timeframes.
 The Y-axis shows the number of voice calls.
 The height of each bar indicates the total number of calls made in the
timeframe. Bars may include sections of different colors, indicating different call
types initiated by the radio.
 The cursor pointed at a bar shows the tip that reveals the call details (the
timeframe, the call type, the number of calls and their total duration).
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To drill down into a particular timeframe, click the respective bar. If the bar has sections
of different color, click any section. To define the timeframe of the new chart to which
you drill down, point the bar and click the arrow. Click the preferred timeframe on the
context menu.
A.1.2.4 Data Activity for Radio
The Data Activity for Radio chart shows the number of data calls of different types
initiated by the radio in each timeframe of the reported time.
Figure 92: Data activity of “radio 102”
 The legend indicates the color for each data call type.
 The X-axis shows the reported time divided into timeframes.
 The Y-axis shows the number of data calls.
 The height of each bar indicates the total number of data calls made within the
timeframe. Bars may include sections of different colors, indicating different call
types initiated by the radio.
 The cursor pointed at a bar shows the tip with the call details (the timeframe,
the data call type, the number of calls and their total duration).
To drill down into a particular timeframe, click the respective bar. If the bar has sections
of different color, click any section. To define the timeframe of the new chart to which
you drill down, point the bar and click the arrow. Click the preferred timeframe on the
context menu.
A.1.3 Activities by Radio: Duration
The Activities by Radio: Duration charts visualize for how long the specified channels were
busy transferring traffic of each of the five most active radios.
The filter settings and the included charts are similar to the ones described in section
A.1.2. Activities by Radio: Quantity (page 85). The major difference is that the Activities
by Radio: Duration charts show the duration of call sessions rather than their quantity.
The Activity by Radio list is completely identical to the one included in the Activities by
Radio: Quantity charts.
A.1.4 Activities by Group
The Activities by Group charts visualize the traffic in the most active talk groups in the
selected channels during the reported time.

Table 42: Activities by Group chart – filter settings
Setting Description
A.1.4.1 Top 5 Most Active Groups

The Top 5 Most Active Groups pie chart shows the percentage of voice traffic generated
by each of the most active talk groups in the selected channel(s) during the reported
time. Traffic generated by all talk groups makes 100%.
Figure 93: The percentage of traffic generated by the five most active groups
 Each talk group is presented by a slice of a different color.
 The legend indicates the color of the talk group, the talk group name, and the
percentage of traffic generated in the talk group.
A.1.4.2 Group’s Activity
The Group’s Activity list shows the number and duration of group calls in each of the five
most active talk groups during the reported time. The list also shows the share (%) of
each talk group in the common voice traffic generated by all most active groups.
Table 43: Group’s Activity list - fields

(level1) (level 2)
Group ID The talk group number.
Voice calls Quantity The number of voice calls initiated in the talk group in the reported
time.
Duration The duration of all voice calls initiated in the talk group during the
(d.h:m:s.ms) reported time.
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(level1) (level 2)
Average The average duration of a voice call initiated in the talk group.
duration
(d.h:m:s.ms)
Total % The percentage of voice traffic (%) generated by the talk group
during the reported time. Traffic generated by all talk groups makes
100%.
A.1.5 RSSI Levels: All Data

The RSSI Levels: All Data charts visualize the quality of voice and data calls in the selected
channels based on the signal strength. Calls with the measured signal strength are
evaluated to one of the preconfigured RSSI levels and displayed in the charts with a
particular color. Find the details in section 5.3.2.1 Configuring RSSI Settings (page 65).
Table 44: RSSI Levels: All Data chart – filter settings
Setting Description
Senders The radio ID whose outgoing traffic is included in the charts.
Recipients The radio ID whose incoming traffic is included in the charts.
Note: The RSSI Levels: All Data charts require at least 10 calls with the measured signal
strength. Otherwise, you get the “Data not found” message.
A.1.5.1 RSSI by Thresholds

The RSSI by Thresholds pie chart shows the percentage of calls with different RSSI levels
transferred in the selected channels within the reported time.
Figure 94: The amount of traffic per RSSI level band

 The colored slices indicate calls evaluated to different RSSI levels.

 The legend indicates the color and the name of the RSSI level, and the
percentage of voice and data calls with this RSSI level.
A.1.5.2 Relative Rssi Frequency by Thresholds
The Relative Rssi Frequency by Thresholds area chart shows the distribution of calls by
RSSI levels in the selected channels(s) during the reported time.
Figure 95: A MOTOTRBO IPSC system traffic ranged by RSSI level thresholds
 The X-axis shows the RSSI scale (dBm).
 The Y-axis shows the percentage of calls with the given RSSI level. All calls with
the measured RSSI transferred in the selected channels during the reported
time make 100%.
 The color indicates a particular RSSI level. The boundaries of each level are
preconfigured. The legend indicates the colors of all RSSI levels.
A.1.6 RSSI Levels: Map

RSSI Levels: Map loads the geographical map to visualize the location of calls with
different RSSI levels transmitted in the selected system(s) during the reported time.
Table 45: RSSI Levels: Map – filter settings
Setting Description
Senders The radio ID whose outgoing traffic is included in the charts.
Recipients The radio ID whose incoming traffic is included in the charts.
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Figure 96: RSSI Levels: Map
Table 46: RSSI Levels: Map – features
Feature Description
Settings RSSI Levels: Map settings can be configured. For details, refer to section 5.3.4.1
Map features RSSI Levels: Map supports zooming, panning mode, shows the coordinates of the
mouse cursor (option), and shows all measured RSSI as symbols with configurable
shape, size, and color. Maps are replaceable. RSSI Levels: Map displays all maps
available for choice on a drill-down menu.
Move to the next RSSI Levels: Map can analyze the distance between the measured RSSI signals,
RSSI site show all RSSI signals belonging to one site, and navigate you between RSSI sites.
Distance measure In the distance measure mode, a double click on the map sets a point. A series of
points is connected with a red line, and the total distance between the first and
last point is calculated and visualized.
Fill mode In the fill mode, RSSI Levels: Map displays an additional layer between the map
and RSSI symbols. This mode helps you find all RSSI symbols on the map. The
color and transparency of the additional layer can be configured in the RSSI Levels:
Map settings.
For details about the RSSI Levels: Map features, refer to section 5.3.4 Using RSSI Levels
Map (page 72).
A.1.7 RSSI Levels: GPS Only

The RSSI Levels: GPS Only charts visualize the quality of GPS calls based on the signal
strength. GPS calls with the measured signal strength are evaluated to one of the
preconfigured RSSI levels and displayed in the charts with a particular color. Find the
details in section 5.3.2.1 Configuring RSSI Settings (page 65).

The included charts are identical to RSSI Levels: All Data, except the traffic analyzed the
RSSI Levels: GPS Only charts is restricted to GPS calls only.
A.1.8 Channels Usage
The Channels Usage charts show the average loading level and individual levels for all
selected channels within the reported time.
Table 47: Channels Usage charts – filter settings
Setting Description
A.1.8.1 Average and Individual Loading Levels of the Channels

The Average and Individual Loading Levels of the Channels line chart shows the average
loading level of all selected channels during the reported time. The individual loading
levels of all channels are displayed below as line charts.
Figure 97: Average and Individual Loading Levels of the Channels chart
 The X-axis shows the reported time divided into timeframes. The time settings
are displayed on the chart’s toolbar next to the Scroll button.
 The Y-axis shows the workload (%) of all selected channel(s). The workload is
calculated in each timeframe as the total time when the channels were loaded,
divided by the total time when they were connected.
 The color of the line indicates the connection status of the channel(s). The red
line indicates that all reported channels were disconnected during the entire
timeframe. If a channel was connected even for a short time interval within the
timeframe, the line is blue.
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Note: A channel is disconnected if the repeater is not connected to TRBOnet Watch over
IP or if the IP gateway is not connected to a radio.
drill down into a timeframe where the line is red (“no connection”). To define the
timeframe of the new chart to which you drill down, point the line and click the arrow.
Point the preferred timeframe on the context menu.
A.1.9 All Channels Busy

The All Channels Busy charts show all cases within the reported time when all selected
channels were unavailable for radio users longer than the specified threshold value.
Table 48: All Channels Busy charts – filter settings
Setting Description
Channels The channels to be included in the charts. You need to indicate at least two
channels for this type of analysis.
Threshold: The minimum duration (seconds) of an All Channels Busy event to be included in
Duration the charts. If set to 0, All Channels Busy events with any duration are included.
Threshold: The minimum number of channels unavailable simultaneously that make an All
Level Channels Busy event.
A.1.9.1 Number of All Channels Busy

The Number of All Channels Busy chart is a counter of All Channels Busy events detected
in each timeframe of the reported time. An event is counted if the channels not less in
number than specified in the Threshold: Level filter setting all remain unavailable during
the time specified by the Threshold: Duration filter setting, or longer.
Figure 98: Number of All Channels Busy chart

 The Y-axis shows the number of All Channels Busy events in each timeframe.
 If pointed with the mouse cursor, a timeframe with All Channel Bus events
displays a tooltip with the timestamps of the frame, the number of calculated
All Channels Busy events, and the total duration of all calculated events.
 If lasts through several timeframes, an event is calculated in each timeframe as
an independent event.
drill down into a timeframe where the line lies on the X-axis (“no All Channel Busy
events”). To define the timeframe of the new chart to which you drill down, point the line
and click the arrow. Click the preferred timeframe on the context menu.
To learn the details about the All Channel Busy events displayed in the chart, build the All
Channels Busy report by clicking the Go to All Channels Busy button on the toolbar
above the chart. To understand what caused an All Channels Busy event, build the Event
Viewer report.
A.1.9.2 Channels
The Channels chart displays the number of disconnected and/or busy channels in each
timeframe of the reported time. The line chart is built for all selected channels. The
threshold filter settings are not considered. The Threshold: Level filter setting appears
in the chart as a dotted line.
Figure 99: Channels chart (Disconnected and Busy Channels mode)

 The Y-axis shows the number disconnected and/or busy channels within each
timeframe.
 The Views button opens the menu where you can select the preferred view
mode. The name of the selected mode appears near the Y-axis.
 In the Disconnected Channels mode, the red line in each timeframe is the
counter of channels that were disconnected (not necessarily all together) for
any time within the timeframe.
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 In the Busy Channels mode, the green line in each timeframe is the counter of
channels that were busy (simultaneously or not) for any time during the
timeframe.
 In the Disconnected and Busy Channels mode, the yellow line in each
timeframe is the counter of channels that were unavailable (disconnected or
busy) for the subscribers for any time during the timeframe.
To drill down into a particular timeframe, click the line in that timeframe. To define the
timeframe of the new chart to which you drill down, point the line and click the arrow.
Click the preferred timeframe on the context menu.
To learn the details about the usage of the selected channels, build the Channels Usage
charts by clicking the Go to Channels Usage Analytics button on the toolbar above the
chart.
A.1.10 Frequency Usage
The Frequency Usage chart shows the frequency usage (%) of each selected peer in the
reported time.
Table 49: Frequency Usage chart – filter settings
Setting Description
Peers Peers included in the chart.
Figure 100: Frequency usage by two peers

Each selected peer is displayed in a separate line chart. The name of the peer is displayed
near the Y-axis in each chart.
 The Y-axis shows the frequency usage (%). The value is calculated in each
timeframe as activity time divided by the time when the peer stayed connected.
 The color of the line indicates the connection status of the peer. The red line
means that the peer was disconnected during the entire timeframe. If the peer
was connected even for a short time within the timeframe, the line is blue.
To drill down into a particular timeframe, click the blue line in that timeframe. To define
the timeframe of the new chart to which you drill down, point the line and click the arrow.
Click the preferred timeframe on the context menu.
Note: You cannot drill down into a timeframe where the line is red (“no connection”) or
where the frequency usage equals to 0.00% (“no activity”).
A.2 Reports
This section includes the description of each report that can be generated in the TRBOnet
Watch console. For each report the section describes its goal, filter settings, and included
fields.
To learn more about filter settings, refer to section 5.3.3 Using Filters (page 66).
A.2.1 Activities over Time

The Activities over Time report shows all types of voice and data calls transmitted in the
radio channels between the parties (radios and software). For each transmission, the
report shows when it happened, how long the channel was busy, which peers were
involved, which system channel was used, and what signal strength was detected.
Table 50: Activities over Time report – filter settings
Setting Description
Channels The system channels whose traffic is included in the report.
Messages The types of traffic such as Voice, Data, Telemetry and other and, optionally, the
types of calls included in the report.
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
Date and Time The reported time.
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Table 51: Activities over Time report – fields
Field Description
Session Type The type of traffic.
Session The type of call.

Subtype
Start Time The start time of call transmission.
Duration The duration of the call (including hand time).

(m:s.ms)
Sender The radio ID of the sender.
Recipient The radio ID of the recipient (if applicable).
System The name of the system whose channel was used to transmit the call.
Peer In MOTOTRBO systems, the ID of the peer that repeated the call. Is set to 0 for other
systems.
Slot ID The time slot of the repeater in which the call was repeated.
RSSI (dBm) The incoming signal strength measured in the MOTOTRBO repeater slot. Is set to
“N/A” if not applicable.
Received from The type of the call sender (“Radio” or “Site”).
A.2.2 Activities by Radio

The Activities by Radio report calculates and shows for each radio how many voice calls
and GPS and ARS messages were transmitted and how much time it took to transmit
each type of traffic during the reported time. The report also summarizes all types of
traffic initiated by each radio and the share (%) of each radio in the overall system traffic.
Table 52: Activities by Radio report – filter settings
Setting Description

Table 53: Activities by Radio report – fields

(level1) (level 2)
Radio ID The radio whose outgoing traffic is reported.
Voice Quantity The number of voice calls initiated by the radio during the reported
calls, total time.
Duration The total duration of voice calls initiated by the radio.

(d.h:m:s.ms)
Average The average duration of a voice call initiated by the radio.

duration
(d.h:m:s.ms)
GPS Quantity The number of GPS messages sent by the radio during the reported
packets, time.
total
Duration The total duration of GPS traffic initiated by the radio.
(d.h:m:s.ms)
ARS Quantity The number of ARS messages sent by the radio during the reported
packets, time.
total
Duration The total duration of ARS traffic initiated by the radio.
(d.h:m:s.ms)
Other, Quantity The number of other data calls sent by the radio during the reported
total time.
Duration The total duration of other data calls initiated by the radio.
(d.h:m:s.ms)
Total Quantity The share of traffic (%) generated by the radio in the system during the
(%) reported time. The value is calculated for all kinds of traffic.
Duration (%) The total duration of calls (%) initiated by the radio in the system during
the reported time.
A.2.3 Activities by Group

The Activities by Group report calculates and shows for each talk group how many voice
calls were made during the reported time. Also, the report calculates the share (%) of
each talk group in the overall voice traffic transmitted in the system.
Table 54: Activities by Group report – filter settings
Setting Description
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Table 55: Activities by Group report – fields

(level1) (level 2)
Group ID The talk group whose outgoing voice traffic is summarized.
Voice calls Quantity The number of voice calls initiated by the talk group members during
the reported time.
Duration The total duration of voice calls initiated by the talk group members.
(d.h:m:s.ms)
Average The average duration of a voice call initiated in the talk group.
duration
(d.h:m:s.ms)
Total % The share (%) of the talk group in the overall voice traffic transmitted
in the system during the reported time.
A.2.4 Event Viewer

The Event Viewer report allows you to trace all events that occurred in particular systems
during the reported time.
Table 56: Event Viewer report – filter settings
Setting Description
Systems The list of system names.
Table 57: Event Viewer report – fields
Field Description
System The name of the system where the event occurred.
Timestamp The date and time when the event occurred.
Peer ID The system peer related to the event. Is set to “N/A” if not a peer event.
Peer Type The type of the system peer related to the event. Options: Hardware, Software, N/A
(if not a peer event or the peer is unknown).
Event Type The type of event.
Description The description of the event.
A.2.5 Text Messages

The Text Messages report shows all text messages sent by subscribers in the selected
system channels. For each message, the report shows the sender, the recipient, the time
when the message was sent, the system slot that was used, and the transferred text.

Table 58: Text Messages report – filter settings
Setting Description
Table 59: Text Messages report – fields
Field Description
Sender The radio ID of the sender.
Recipient The radio ID of the recipient.
Start Time The timestamp of the message.
System The name of the system in which the message was sent.
Peer The ID of the peer that repeated the text message.
Slot ID The channel that transmitted the message.
Text The text of the message (appears if the message can be parsed).
A.2.6 RCM Messages

The RCM Messages report shows Repeater Call Monitoring (RCM) messages transmitted
in the selected system(s) during the reported time.
Note: MOTOTRBO systems included in this report should have the “Store Repeater Call
Monitoring messages” feature enabled in the TRBOnet Watch configuration
settings. For details, refer to section 4.9.1.2 Configuring Data Storage (page 19).
Table 60: RCM Messages report – filter settings
Setting Description
RCM Messages The RCM messages to be included in the report.
101
Table 61: RCM Messages report – fields
Field Description
Session The type of RCM. For a brief description of all RCM messages, refer to Appendix C:
Subtype RCM Messages (page 112).
Start Time The time when the message was sent.
Duration The duration of the message transmission.

(m:s.ms)
System The name of the MOTOTRBO system in which the repeater sent the RCM message.
Peer The peer ID of the repeater that sent the RCM message.
Slot ID The time slot in which the message was transmitted.
A.2.7 All Channels Busy

The All Channels Busy report shows the occurrences of All Channels Busy cases in the
selected channels during the reported time.
Table 62: All Channels Busy report – filter settings
Setting Description
Channels The system channels to be included in the report. You need to indicate at least two
channels for this report.
Threshold: The minimum duration (in seconds) of an All Channels Busy event to be included in
Duration the report. If set to “0”, any duration is included.
Threshold: The number of channels that should be busy at the same time to report an All
Level Channels Busy event.
Date and The reported time.

Time
Table 63: All Channels Busy report – fields
Field Description
Subscriber Click the Load.. value to see activity of subscribers in the busy channels. The selected
activity while field can show any of the following:
all channels  No activity: No subscriber activity was registered in the busy channels.
are busy  Collapse: The expanded list shows the subscribers whose traffic made the
channels busy. The included fields are:
 Protocol: The type of traffic.
 Subprotocol: The type of call or message.
 Start: The start time of the transmission.
 Duration: The duration of the transmission (including hang time).
 Sender: The radio ID of the sender.
 Recipient: The radio ID of the recipient.
 System: The system that transmitted the call or message.

Field Description
 Site: For Linked Capacity Plus systems, the site where the transmission
occurred. Not relevant to other system types (set to 0).
 Peer: The peer ID of the repeater that transmitted the call or message.
 Slot: The time slot that was busy.
Start Time The date and time when all selected channels became busy.
End Time The date and time when any selected channel became available after all of them were
busy.
Duration The total time during which the selected channels were busy. Format: DD.HH:MM:SS
A.2.8 GPS Data

The GPS Data report shows all GPS messages transmitted in the selected channels during
the reported time.
Table 64: GPS Data report – filter settings
Setting Description
Channels The channels included in the report.
Table 65: GPS Data report – fields
Field Description
Session Type GPS transmission.
Session Subtype The type of a GPS message.
Start Time The start time of the GPS transmission.
Duration The total time during which the repeater used the channel to transmit the GPS
message. Hang time is included.
Sender The radio ID that sent the GPS message.
Recipient The radio ID that received the GPS message.
System The name of the system that transmitted the GPS message.
Peer The peer ID of the repeater that transmitted the GPS message.
Slot ID The time slot that transmitted the GPS message.
RSSI (dBm) The incoming signal strength detected by the repeater.
Longitude The GPS longitude of the sender.
103
Field Description
Latitude The GPS latitude of the sender.
Radius, m The tracking inaccuracy (in meters) of the GPS coordinates. This report includes
all GPS transmissions where the tracking inaccuracy does not exceed 15 meters;
records with greater inaccuracy are not included in the report.
A.2.9 Frequency Usage

The Frequency Usage report shows for all selected peers:
 The total time during which every peer was connected to the network, and the
duration (%) of the connected state
 The total time during which every peer was active
 The percentage of the “activity” time relative to the connection time
Table 66: Frequency Usage report – filter settings
Setting Description
Peers The system peers included in the report.
Table 67: Frequency Usage report – fields

(level1) (level 2)
Timeframe The timeframe of the report per which the activity and connection of
each peer is evaluated.
State The state of the peer in each timeframe. Values:

 Activity: The peer transmits traffic.
 Connection: The peer is connected to TRBOnet Watch over IP. A
RoIP getaway is connected to the radio.
Note: If the peer had no activity during the reported timeframe, the
Activity status is not displayed.
<Peer ID> Duration, The total time the peer was active or connected within the timeframe.
(<system >) h:m:s.ms
Duration, The meaning depends on the state of the peer:

%  Connection: The percentage of time in the timeframe when the
peer was connected.
 Activity: The percentage of the connection time within the given
timeframe when the peer was active.

A.3 Supported Maps

This topic describes all types online and offline maps supported by chart RSSI Levels:
Map.
Table 68: Online maps supported by RSSI Levels: Map
Resource Description
OpenStreetMaps Free online map. Includes MAPNIK, CYCLE, TRANSPORT, LANDSCAPE and
MAPQUEST subtypes.
Official website: http://www.openstreetmap.org
Microsoft BING Commercial maps by Microsoft. Include BING_ROAD, BING_AREA and

BING_HYBRID subtypes. User can try BING Maps for 90 days and then get a Basic
Key.
To get the Basic Key, visit http://msdn.microsoft.com/en-us/library/ff428642.aspx
Table 69: Offline maps supported by RSSI Levels: Map
Resource Description
T-Map Offline maps created from raster graphics images (for instance, from a scanned
paper map) using the TRBOnet.Map Edit tool. The output files have the TMAP
extension.
The TRBOnet.Map Edit tool ships with TRBOnet Enterprise and is described in the
TRBOnet Enterprise documentation.
For all questions about creating TMAP files, contact the support team of Neocom
Software, Ltd.
105
SNMP Support
B.1 MIB Files
To configure communication with the TRBOnet Watch SNMP Agent, you need to upload
and install on the NMS system the following MIB files:
 common\ns_00_INET-ADDRESS-MIB.mib
 common\ns_01_CISCO-SMI.mib
 common\ns_02_CISCO-TC.mib
 common\ns_03_RMON-MIB.mib
 common\ns_04_TOKEN-RING-RMON-MIB.mib
 common\ns_05_SNMP-FRAMEWORK-MIB.mib
 common\ns_06_RMON2-MIB.mib
 common\ns_07_ENTITY-MIB.mib
 common\ns_08_CISCO-ENTITY-ALARM-MIB.mib
 common\ns_09_ALARM-MIB[rfc3877].mib
 ns_10_NEOCOM-SMI.MIB
 ns_11_NEOCOM-PRODUCTS-MIB.MIB
The latest version of MIB files can be obtained at the following URL:
http://s3.trbonet.com/download/watch/snmp_tools/NeocomMIBs.zip
MIBs numbered 08-09 and all references (00-07 files) are contained in the MIB\Common
folder. The number in the file name indicates the compilation order on a remote MNS.
NEOCOM-PRODUCTS-MIB (11) describes TRBOnet Watch and determines the scope of
ENTITY-MIB and CISCO-ENTITY-ALARM-MIB (08) functionality implemented in the
current version of the product.
ENTITY-MIB (07) contains information for managing physical entities in the system. It also
arranges the entities into a containment tree that depicts their hierarchy and relationship
to each other. The MIB supports the entPhysicalTable table.
entPhysicalTable describes each physical component (entity) in the system. The table
contains an entry for the top-level entity (master repeater) and for each entity connected
to the master (hardware peers, applications, and other). Each entry provides information
about the entity: its name, type, vendor, and a description, and describes how the entity
fits into the hierarchy of system entities.
CISCO-ENTITY-ALARM-MIB (08) provides the information about all types of alarms in the
system. This information serves for the following:
 Monitoring when alarms are asserted and cleared.
 Obtaining alarm history information.
 Tracking alarm statistics and counts.
 Generating SNMP traps and syslog messages in response to alarms.

SNMP Support
B.2 MIB Objects

TRBOnet Watch works with the MIB objects listed in the table below.
Table 70: MIB objects related to TRBOnet Watch
Object Name Object ID Description MIB file
entPhysicalTable 1.3.6.1.2.1.47.1.1.1 The Physical Entity (Overall ENTITY-MIB

System Topology) Table.
Describes each physical
component (entity) in the
system.
1.3.6.1.4.1.9.9.138.1.1.1 The mapping between an CISCO-ENTITY-

ceAlarmDescrMapTable alarm description and a ALARM-MIB
vendor type.
1.3.6.1.4.1.9.9.138.1.1.2 Alarm Description Table. CISCO-ENTITY-

ceAlarmDescrTable ALARM-MIB
1.3.6.1.4.1.9.9.138.1.2.5 Alarm control and status CISCO-ENTITY-

ceAlarmTable information related to the ALARM-MIB
corresponding physical
entity, including a list of
alarms currently being
asserted by that physical
entity.
This table contains a history CISCO-ENTITY-

ceAlarmHistTable 1.3.6.1.4.1.9.9.138.1.3.3 of ceAlarmIndicate and ALARM-MIB
ceAlarmClear traps
generated by the agent.
The following objects are the notifications expected on a remote NMS if SNMP notification is enabled in
the TRBOnet Watch server configuration. For details, refer to section 4.11 Configuring SNMP
Communication (page 36).
1.3.6.1.4.1.9.9.138.2.0.1 Alarm Enabled CISCO-ENTITY-

ceAlarmAsserted ALARM-MIB
1.3.6.1.4.1.9.9.138.2.0.2 CISCO-ENTITY-
ceAlarmCleared Alarm Disabled ALARM-MIB
1.3.6.1.2.1.47.2.0.1 ENTITY-MIB
entConfigChange Generated when
entPhysicalTable modified
107
B.3 Alarms
An alarm contains the following information:
 Type: A unique code that identifies the alarm
 Severity: The severity of the condition causing the alarm
 Description: The information about the condition that caused the alarm
Alarm state
The alarm state indicates the current state of the condition that caused the alarm:
 Asserted: The condition currently exists.
 Cleared: The condition has been resolved.
Alarm severity
The severity of the alarm indicates the type of condition the alarm represents.
 Critical (1): A severe, service-affecting condition that requires immediate
corrective action.
 Major (2): A hardware or software condition that indicates a serious disruption
of service or the malfunctioning or failure of important hardware. Although less
serious than a critical alarm, a major alarm requires immediate attention and
response of a technician to restore or maintain system capability.
 Minor (3): A condition or problem that does not seriously affect customer
service, or occurs on nonessential hardware.
 Info (4): The information message concerning the event that improves
operation, or the indication of a condition that could cause a problem.
Interpreting alarm information in CISCO-ENTITY-ALARM-MIB
To determine if any alarms are currently being asserted, read the ceAlarmTable object
values.
Each entry in the table contains information about the alarms currently being asserted by
each physical entity. Each entry is indexed by object entPhysicalIndex (ENTITY-MIB) of the
entity.
To obtain information about individual alarms, read the ceAlarmDescrSeverity and
ceAlarmDescrText object values.
TRBOnet Watch Alarm Codes
Table 71: TRBOnet Watch alarm decimal codes
Alarm Decimal code
TxAlarm 1
RxAlarm 2
Temp_Alarm 3
AC_Power_Alarm 4
FanAlarm 5
PA_EEPROM_Corruption_Type_1 6

SNMP Support
Alarm Decimal code
Exciter_EEPROM_Corruption_Type_1 9
Receiver_EEPROM_Corruption_Type_1 12
PA_Voltage_Alarm_High 16
PA_Voltage_Minor_Alarm 17
PA_Voltage_Major_Alarm 18
VSWR_Minor_Alarm 19
VSWR_Major_Alarm 20
Transmitter_Power_Minor_Alarm_2db 21
Transmitter_Power_Minor_Alarm_3db 22
Transmitter_Power_Major_Alarm_3db 23
Interoperability_Between_Exciter_and_PA 24
Incorrect_Carrier_Frequency 25
Incorrect_Codeplug_for_MTR2000_PA 26
Reference_Incompatibility 30
Exciter_Driver_Amp_Alarm 31
Exciter_Final_Amp_Alarm 32
Volt_8_Supply_Alarm 33
Volt_10_Supply_Alarm 34
RF_Power_Control_Alarm 35
PA_Gain_Alarm 36
Ext_Circulator_Temp 37
PA_Revision 38
Exciter_Revision 39
RxRevision 40
PeerDisconnected 107
109
B.4 Examples
The following examples demonstrate how to configure an NMS for SNMP communication
with TRBOnet Watch.
Note: All examples use SNMPc Enterprise by Castle Rock Computing. For details, refer
to http://www.castlerock.com/products/snmpc/ .
Table 72: Examples of configuring an NMS for SNMP communication with TRBOnet Watch
Install custom MIBs in the Copy all MIB files from the MIB folder to the ...\SNMPc Network
SNMP management console Manager\mibfiles\ folder.
Launch the management console.
On the main menu, choose Config and then Mib Database.
In the dialog box, click Add and choose all necessary files from
the list. Click OK.
Click the Compile button to recompile the MIB database.
Add TRBOnet Watch to the list Launch the management console.

of monitored entities On the main menu, select Insert and then Map Objects and
Device.
In the dialog box, specify the IP address and the name of
TRBOnet Watch. Click OK.
Configure SNMPv3 protocol Launch the management console.

for authentication and In Root Subnet, right-click the Watch object and select
confidentiality Properties.
In the dialog box, click the Access tab and specify the following
fields. For instance, you can show the following values:
 Read Access Mode: Set to SNMP V3 Priv-DES Auth-MD5.
 Read/Write Access Mode: Set to SNMP V3 Priv-DES Auth-
MD5.
 V3 Engineid: Show the value specified in TRBOnet Watch
configuration (default: 80000AD0431AF108).
 V3 Auth/Prive Security Name, V3 Auth Passwd, V3 Priv
Passwd: Show the values specified in TRBOnet Watch
configuration.
Note: For the description of TRBOnet Watch SNMP configuration

settings, refer to section 4.11 Configuring SNMP Communication
(page 36).
Click Ok.
Read the list of alarms from a The ceAlarmList object (ceAlarmTable, Oid: 1.3.6.1.4.1.9.9.138.1.2.5.1.3)
ceAlarmList contains alarms as 32-byte strings in hexadecimal format.
Note: if no alarm is set, ceAlarmList contains an empty string (zero

length).
The ordinal bits in the string specify the alarm code.

For example, you get an alarm encoded in the following string:

SNMP Support

00 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00
You see 13 bytes holding zeroes and then a byte holding information.
In this byte, (08) stands for (00001000) in binary format. Bits in the
byte ‘08’ are indexed from right to left, so the position of the ordinal
bit is 3.
Calculate the alarm code:
13*8 (the number of ‘zero’ bits prior to byte ‘08’) + 3 (00001000)=
107
Look for code 107 in Table 71 (page 108). This code indicates the
PeerDisconnected alarm.
111
RCM Messages
When the system is unable to set up the call or continue the call requested, it declines
the call setup request with the reason code. TRBOnet Watch console displays such reason
codes in Live Monitor and includes them in reports as RCM messages.
The following table describes all RCM messages that can be displayed in the TRBOnet
Watch console.
Table 73: RCM messages
RCM Message Failure Scenario

(Reason Code)
CALL TRANSMISSION STATUSES
Race Condition Failure The Call Setup request is rejected during Arbitration.
Invalid/Prohibited Call Failure Incorrect or forbidden format.
Destination Slot Busy Failure The destination channel is busy.
Destination Group Busy Failure The Call Setup request is declined because the destination Group is
busy on another channel.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus/LCP systems only.
All Channels Busy Failure The Call Setup request is declined because all the channels at the
site are busy. The rest channel is busy.
Capacity Plus /LCP systems only.
OTA Repeat Disabled Failure The Call Setup request is declined because the repeater where the
request is sent is momentarily disabled by a system monitoring
application.
Signal Interference Failure The Call Setup request is declined because the repeater where the
request is sent is suffering FCC type I or II interference.
In Capacity Plus /LCP systems, this scenario applies to setting up a
new call in the rest channel only.
CWID In Progress Failure The Call Setup request is declined because the repeater where the
request is sent is transmitting CWID.
In Capacity Plus /LCP systems, this scenario applies to setting up a
new call in the rest channel only.
TOT Expiry Premature Call End The call sending is ended because of the TOT timer expiry.
Failure
Transmit Interrupted Call Failure The Call Setup request with interrupt access failed to interrupt the
ongoing OTA interrupt voice call.
Higher Priority Call Takeover The call is preempted by another call with higher priority such as
Failure Emergency call.

RCM Messages
RCM Message Failure Scenario

(Reason Code)
Local Group Call Not Allowed The Call Setup request for starting a Local Group call is declined
because the site where the request is sent is reserved for Wide Area
or Private calls.
Non-Rest Channel Repeater The Call Setup request is received on the non-rest channel
repeater.
This scenario applies to Capacity Plus /LCP systems only.
Destination Site/Sites Busy The Call Setup request to start a wide area group call is declined
because the destination sites of the group do not have channels
available.
Long Under Run Condition The repeater ends the call due to jitter buffer under-runs occurring
continuously for over 720 ms. This may be due to the network
congestion.
Undefined Call Failure Any other failures.
All Call Ongoing or In-progress The Call Setup request is declined because All Call is ongoing.
RCM REPEAT BLOCKED INDICATION
Start of Signal Interference (FCC Signal interference is strong enough and begins to block repeat
Type I) (FCC Type I).
End of Signal Interference (FCC Signal interference is weak enough and the repeater resumes over-
Type I) the-air repeat (FCC Type I).
Start of Signal Interference (FCC Signal interference is strong enough and begins to block repeat
Type II) (FCC Type II).
End of Signal Interference (FCC Signal interference is weak enough and the repeater resumes over-
Type II) the-air repeat (FCC Type II).
Start of CWID/BSI Repeat The repeater has to transmit CWID/BSI and begins to block repeat.
End of CWID/BSI Repeat Broadcast of the calls into the air is intermitted.
Signal Interference Failure The repeater finishes CWID/BSI transmission and resumes over-
the-air repeat.
113

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World HQ US Office Internet Telephone

© 2017 by Neocom software, Ltd. All rights reserved.

Last revised on 24 January 2017.

ii TRBOnet Watch 2.5 – User Guide

A.1.9 All Channels Busy ............................................................................................................... 94

Region Phone Email & Support

EMEA +44 203 608 0598

Americas +1 872 22 28 726 support@trbonet.com — technical

2 TRBOnet Watch 2.5 – User Guide

Figure 1: TRBOnet Watch architecture

TRBOnet Watch Server

Channels Less than 50 Less than 250 250+

CPU Intel Core i3/i5 Intel Core i7 Contact

TRBOnet Watch Console

CPU Intel Core i3

HDD 70 MB for installation files

Sound Card Yes

Display 1280x1024 minimal resolution, 1600x900 recommended resolution

Additional Devices Speakers

Supported OS Windows 7, Windows 8, Windows 10

Software .NET Framework 4.6.1

2.5 Compatibility with MOTOTRBO Firmware Versions

Table 2: MOTOTRBO firmware versions compatible with TRBOnet Watch

TRBOnet IPSC Capacity LCP Connect ERDM Capacity

2.3.5 02.40.12 Not supported

2.5 02.06.00.07 02.07.00.03

4 TRBOnet Watch 2.5 – User Guide

Note: The Voice Recording feature is not provided in some regions.

2.7 System Monitoring Levels

TRBOnet Watch IP Site ERDM Capacity LCP Connect Connect Capacity

Level 1: Link establishment

Diagnostics IP connection status

Topology IP connections only

Reports Event Viewer only. Other reports display no information.

Diagnostics Full support. Connect Plus (XRC) sends diagnostics from

Reports Event Viewer only. Other reports display no information.

Level 3: Call monitoring

Diagnostics Full support

Topology Full support

Real-time traffic Slots, Slot Channels Channels Channels Channels

 System Yes Yes Yes Yes Yes Yes

 Voice Yes Yes Yes Yes Yes Yes

 Data Yes Yes Yes Yes Yes Yes

Call parsing Not supported

RSSI Levels: GPS Yes Yes Yes

RSSI Levels: Map Yes Yes Yes

Charts All All All All All All

6 TRBOnet Watch 2.5 – User Guide

TRBOnet Watch IP Site ERDM Capacity LCP Connect Connect Capacity

Level 4: Call Parsing

Diagnostics Full support

Topology Full support

Reports All All All

Charts All All All

Real-time traffic Slots, Slot Channels

Recognized * These call types appear as bars

 Registration Yes Yes Yes

 Telemetry Yes Yes Yes

 Text Yes Yes Yes