Question No: 1: Answer

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QUESTION NO: 1
The project sponsor of a major initiative is consistently changing the prioritization of modular
work packages The team is used to three week sprints and is becoming increasingly
frustrated with the daily changes in scope> What should the project manager do?
A. Decrease the sprint cycle to the average repriontization request by calculating it in days
B. Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle
C. Set up a meeting with the project team and ask for their opinion on what to do
D. Move to a Kanban strategy so that work can be reallocated more easily
Answer: B
QUESTION NO: 2
A project is being delayed due to a large amount of rework caused by a quality problem that
is impacting the critical path. What should the project manager do?
A. Report the delay with rectifying actions to the project management office (PMO).
B. Rebaseline the project schedule to absorb the delay.
C. Report the delay with rectifying actions to the change control board (CCB) for review,
D. Notify the project steering committee about the cause of the delay.
Answer: D
QUESTION NO: 3
A project manager finds that there are knowledge gaps in the project team relating to the
core competencies required to deliver the desired results. What should the project manager
do to achieve the desired results?
A. Communicate the situation to the team and plan for the necessary training and coaching
arrangements
B. Report the situation back to upper management and request to have the scope changed
C. Plan to hire more experienced team members and lay off a few of the existing team
members.
D. Communicate the situation to the customer and inform them about potential delays in
delivery.
Answer: A
QUESTION NO: 4
Due to a statewide emergency, a project team for a global insurance company is being
forced to complete a project virtually, The project manager is tasked with conducting
meetings where confidential patient information will be presented.
What tool should the project manager use to conduct meetings with the project team and
clients?
A. Use a third-party instant messaging tool.
B. Use a collaborative electronic whiteboard,
C. Use a popular social media platform.
D. Use a password-enabled audio/video product,
Answer: D
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QUESTION NO: 5
A project manager is leading a major water pipeline project and realizes midway into the
project that the project completion date is not achievable. Local farmers who rely on the
water for irrigation may be affected due to the delay. The project manager is afraid of their
displeasure and reaction, which will affect the project.
How should the project manager plan the communication to the stakeholders?
A. Collect feedback from the farmers and keep the information within the project team.
B. Document and accept this risk and communicate this decision to the project sponsor.
C. Propose a solution to the stakeholders and communicate it to the local farmers.
D. Deliver the information to the stakeholders with the project management office's (PMO)
assistance.
Answer: C
QUESTION NO: 6
A project team identified a low-cost software product available for purchase that would
drastically reduce the scope of development. The development manager has confirmed that
this tool would fulfill the business need.
What should the project manager do?
A. Recommend the option to the product owner for consideration.
B. Discuss the Option in the next daily standup meeting to finalize the decision.
C. Remind the team that their primary responsibility is software development.
D. Add a user story to the product backlog to test the software product.
Answer: A
QUESTION NO: 7
A company's board of directors announced that a major layoff will occur at the end of the
month. When evaluating the impact the protect manager found that 25°C of the project team
members are part of the layoff What should the project manager do first?
A. Request a meeting with the human resources (HR) department and demand they find a
solution to retain the project team members
B. Request a meeting with the project sponsor to discuss the viability of the project and
determine the next actions
C. Request a meeting with the finance department to increase the budget of the project to
hire temporary personnel to perform the affected activities
D. Request a meeting with the customer and discuss trade-offs to reduce the scope and
product quality as a result of the lack of personnel
Answer: B
QUESTION NO: 8
A project manager is appointed for the deployment of a new solution The solution will be
integrated into the environment by a third-party vendor This vendor just announced a delay in
delivering a key component, which will impact the project schedule.
A. Perform a detailed analysis of the release content for each component of the solution.
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B. Ensure that relevant stakeholders and expectations are identified and assess the
component delay
C. Propose a new design of the solution to replace the external component with an internal
one
D. Ask for expedited delivery of the component to mitigate the risk of schedule delays
Answer: B
QUESTION NO: 9
A project manager is beginning a new project with very diverse team members. The project
manager chose to use consensus building so the team can agree on and be engaged in how
the project will be executed.
How should the project manager proceed?
A. 0Create an environment where the agreement is reached by a majority vote.
B. Create an environment where the agreement is reached through discussion.
C. Establish recurring brainstorming sessions to discuss project issues.
D. Allow team members to contribute ideas in a stream-of-consciousness mode.
Answer: B
QUESTION NO: 10
A typically high-performing team member has started to demonstrate a performance drop as
well as some aggressive behaviors toward other team members in meetings.
The project manager has worked with this individual for many months on this project and has
not seen this type of behavior before.
A. Discuss the individual's behavior with the other team members to determine if they have
noticed and know what is going on.
B. Discuss the project manager's observations with the individual to determine why they are
behaving this way.
C. Discuss their performance with the team member's functional manager as well as human
resources (HR) and discuss next steps.
D. Attend more team meetings to observe the team more closely to determine the root cause
.
Answer: B
QUESTION NO: 11
Midway into a project, the project manager is concerned with the lack of responsiveness from
a vendor. What should the project manager do to ensure the project is delivered
successfully?
A. Escalate the vendor's lack of responsiveness to the project sponsor.
B. Proceed with other tasks while awaiting a response from the vendor.
C. Invite the vendor to a meeting to discuss the concerns.
D. Ask the vendor to communicate via the established channels.
Answer: C
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QUESTION NO: 12
In a project, one core team member tends to do all the work and ensures all tasks are
completed. This core team member is soon leaving the project, which may make the project
vulnerable.
A. Assess a mechanism for knowledge transfer among the team members.
B. Ensure the activities of this team member are distributed across the project team.
C. Motivate the team member to stay by providing them with incentives.
D. Ask human resources (HR) to counsel the team member to balance the workload.
Answer: A
QUESTION NO: 13
A project manager is using a hybrid approach to comply with a regulatory requirement. The
planning and closing phases will use a predictive approach, and the execution phase will use
an iterative approach. During the second sprint review, the project sponsor requested a
change in priority tor some of the product backlog items What should the project manager do
as a servant leader?
A. Review the impact of the change on the schedule management plan baseline
B. Support the product owners decision to change the priority of the product backlog items
C. Accept the request and include the product backlog items in the next sprint
D. Ask the sponsor to submit a change request to the change control board (CCB)
Answer: B
QUESTION NO: 14
An organization is embarking on the deployment of a new digital solution that will
revolutionize purchasing services The project manager has created all the necessary plans
and activities to ensure a successful integration and solution launch There is a risk of a
partner's system being unavailable which could impact the project negatively What key
activity is needed to ensure the project's success?
A. Communicate to the project stakeholders that full integration may not be possible and that
the project will potentially be delayed as a result.
B. Continuously monitor the risk of the partner system's unavailability, and put the proper
resolution plans in place in case the risk materializes into an actual issue
C. Eliminate the risk by mandating the partner to change the system settings to facilitate an
easier integration with the new solution
D. Mitigate the risk by developing alternative plans to make the solution ready and available
without full integration capabilities
Answer: B
QUESTION NO: 15
An organization is struggling to start an important project. The project manager has identified
that the scope definition is the main item preventing the project from starting. Although most
of the scope items are defined and agreed upon among the stakeholders, there are a few
items that are hard to grasp and very complex to define at this stage.
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A. Propose that the well-defined scope items be delivered using a predictive approach and
use an agile approach to deal with the complex items.
B. Recommend splitting the project into two smaller projects in order to work exclusively in an
agile environment without interference from a predictive approach.
C. Maintain stakeholder momentum in working on the scope definition until a full detailed
scope is achieved prior to starting the project.
D. Update the risk register and escalate the issue to the project management office (PMO),
requesting more resources be added to help define the project scope.
Answer: A
QUESTION NO: 16
A project team Is working on a relative-weighting approach to assess product features. The
product features will be prioritized to highlight the benefits and bring value to the customer.
What should the project manager ask the team to do?
A. Engage the project sponsor.
B. Rely on the expert judgment of the product owner.
C. Perform collaborative work that is coordinated by the project manager.
D. Use a market-based strategy.
Answer: C
QUESTION NO: 17
During the execution of a project to develop a prototype, the customer asks the project
manager to stop the prototype line and purge a specific component based on recent reliability
tests that have deemed the component to be deficient. The project manager checked the
quality management plan and there is no reference to this component.
What should the project manager do next?
A. Submit a change request to proceed with the replacement of the component and wait for
further customer instructions.
B. Call a technical meeting with the customer to agree on a specification for the component
and document it in the quality management plan.
C. Keep running the manufacturing line because there are no quality specifications for this
component.
D. Inform the project sponsor of the situation and wait for the sponsor to provide further
directions.
Answer: A
QUESTION NO: 18
At a recent steering committee meeting, the project sponsor asked the project team to add a
major feature to the final product. After consulting with the project team, it is determined that
the change will cause significant impacts to the original project delivery date and budget.
What should the project manager do to assess the priorities and meet the new objective?
A. Submit a change order request with the new project objective to the project management
office (PMO).
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B. Communicate the results and negotiate the needed resources and time with the
stakeholder.
C. Ask the project team to work overtime in order to accommodate the new changes.
D. Initiate a crashing routine to gain extra time for the added feature.
Answer: C
QUESTION NO: 19
During the development phase, a team member encounters an issue with a specific task and
attempts to resolve it for the next several days. The other team members ask the project
manager to reassign the task to another team member to avoid jeopardizing the target date.
The current team member assigned communicates they will feel frustrated if the task is
reassigned to another team member.
How should the project manager address this situation?
A. Accept the team's request to reassign the team member.
B. Negotiate with the customer a delay in the project delivery.
C. Facilitate a session to reach an agreement with the team as a whole.
D. Seek help from experts to support the team member in fixing the problem.
Answer: C
QUESTION NO: 20
A project manager works for a large manufacturing company with diversified domains. The
project team often participates in change requests Recently, the change control board (CCB)
deferred some requests and the project manager wants to communicate these requests to
the stakeholders What document should the project manager use to communicate these
requests?
A. Risk log
B. Change log
C. Issue log
D. Backlog
Answer: B
QUESTION NO: 21
A business analyst on the project meets the customer in the elevator and says that due to
constant changes in requirements the development of the product will take more time than
expected What should the project manager do?
A. Explain that distribution of important news can only be done using traceable
communication methods
B. Point out to the project team and the customer that all information concerning the timeline
of the project should be communicated by the project manager.
C. Submit a change request to the change control board (CCB) in order to reflect the new
requirements and longer timeline of the project
D. Refer to the resource management plan to find out if more business analysts may be
assigned to process the requirements changes
Answer: C
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QUESTION NO: 22
A project manager is m the middle of a project when one of the key project team members
needs to take an unexpected and prolonged leave of absence The project is ahead of
schedule and running under budget Which two actions should the project manager take
initially to resolve this problem? (Choose two)
A. Reassign responsibilities across the remaining members using the available float for
training.
B. Check the project's responsibility assignment matrix (RAM) to determine which activities
will be affected
C. Check if the team member's activities are sufficiently documented to facilitate handover
D. Obtain the project sponsors support to replace the team member on leave
E. Check the risk register for a prepared response to a resource being suddenly unavailable.
Answer: B,E
QUESTION NO: 23
A project is in the execution phase. The client was actively involved in the early stages but
has been less engaged lately. A number of changes to the requirements have recently been
requested.
What should the project manager do next?
A. Reject the changes and stay the original course as initially agreed with the client.
B. Review the changes and make the decision based on the project team's
recommendations.
C. Review the risk register to see if mitigations have already been outlined for this scenario.
D. Discuss the changes with the client and jointly make the decision on how to proceed.
Answer: D
QUESTION NO: 24
A project is experiencing delays due to identified risks What should the project manager do to
manage the project schedule?
A. Revise the project estimates and meet with the project team to discuss delays
B. Review the contingency reserve to identify any delays to the project
C. Review the management reserve to identify any costs associated with the delays
D. Revise the project schedule and inform the stakeholders regarding any delays
Answer: A
QUESTION NO: 25
A project manager finds out that the required project status reports have not been filled out
by most team members. These status reports are urgently needed to compile a
comprehensive status report for the project sponsor.
What should the project manager do to address this situation?
A. Justify the team members' behavior to the project sponsor.
B. Discuss the issue with the team members at fault.
C. Reprimand the team members who did not fill out the status reports.
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D. Quickly put together a report that will satisfy the project sponsor.
Answer: B
QUESTION NO: 26
A company has rolled out the latest retail management system, and the project has been
handed over to operations. The operations team finds that many of the day-to-day
requirements are not covered in the system, and support for the project has limited hours,
The project team has dissolved and the contract resources are no longer working on the
project. As a result, the operations team has been facing numerous customer issues.
What should the project lead have done initially to avoid this situation?
A. Involved operations stakeholders during planning
B. Reviewed the project management plan
C. Created a detailed operations manual
D. Increased support hours for the hours of operation
Answer: A
QUESTION NO: 27
A new sales software development project is underway The customer is still finalizing the
requirements for the system when a new CEO is introduced. The new CEO is expected to
make changes to the organization, which most likely will impact development. However, the
most important criterion for the project is that the software must provide correct sales results.
No intermediate results are required.
Which project approach should the project manager take?
A. iterative
B. Incremental
C. Hybrid
D. Predictive
Answer: A
QUESTION NO: 28
A global program is being kicked off, and various distributed teams are involved in delivering
the initiative.
Besides planning and executing the scope for the initiative, team
interactions must be considered.
How should the project teams interact in their meetings?
A. Chat conversations
B. Encrypted emails
C. Phone conversations
D. Video conferencing
Answer: D
QUESTION NO: 29
A project manager has just taken over a project that is halfway through its schedule. In a brief
meeting with the client's key project team, the project manager receives several requests
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from a specific client team member who was not at the project team meeting. The requests
for information seem to be for trivial information that was previously submitted in project
documents.
What should the project manager do first?
A. Review the stakeholder register to gain insight into the expectations of that team member.
B. Update the project risk register to include potential delays in answering these requests.
C. Inform the client project manager that they are sending too many trivial requests.
D. Send an email to the client team member explaining that they have the information
already.
Answer: A
QUESTION NO: 30
A project manager has been asked to participate in the procurement process for a software
application that allows customers to buy online e-learning courses. The project manager will
take over the project once the supplier has been sourced.
What should the project manager do before the project starts?
A. Ensure that the requirements for the project are understood and that the objectives are
verified before approval of an agreement.
B. Ask the project sponsor to involve the legal department in the negotiation for the project
agreement.
C. Notify the project sponsor that the project manager cannot be involved in the agreement
negotiation process.
D. Inform the project sponsor that once the agreement has been signed, there cannot be any
changes to the scope of the project.
Answer: B
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