Viewsonic IFP8662 IFP62 UG ENG

IFP62 Series
Commercial Touch Display

User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS18622 | VS18623 | VS18624

P/N: IFP6562 | IFP7562 | IFP8662
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2
Safety Precautions
Please read the following Safety Precautions before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
3
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Refer all servicing to qualified service personnel. Service will be

required when the unit has been damaged in any way, such as:
ͫ if the power supply cord or plug is damaged
ͫ if liquid is spilled onto or objects fall in the unit
ͫ if the unit is exposed to moisture
ͫ if the unit does not operate normally or has been dropped
4
Contents
Safety Precautions........................................................ 3
Introduction............................................................... 10
Package Contents..................................................................................................10
Wall Mount Kit Specifications (VESA)....................................................................11
Product Overview..................................................................................................12
Front Control Panel................................................................................................ 12
I/O Panel................................................................................................................. 13
Remote Control...................................................................................................... 14
Using Gestures....................................................................................................... 17
Making Connections................................................... 19
Connecting External Devices and Touch Connection............................................19
Type C Connection................................................................................................. 19
HDMI Connection................................................................................................... 19
VGA Connection..................................................................................................... 19
RS-232 Connection................................................................................................. 20
USB and Networking Connections......................................................................... 21
Media Player Connection....................................................................................... 22
SPDIF Connection................................................................................................... 23
Video Output Connection...................................................................................... 24
5
Using Your ViewBoard................................................ 25
Powering On/Off your ViewBoard.........................................................................25
Initial Launch Setup...............................................................................................26
vLauncher - Customizable Welcome Screen.........................................................28
vLauncher Message................................................................................................ 28
Applications............................................................................................................ 29
Toolbar..................................................................................................................31
On-Screen Display (OSD) Menu.............................................................................37
General Settings..................................................................................................... 38
Input Settings......................................................................................................... 39
Settings - HDMI & VGA Input Source.....................................................................40
Audio Settings........................................................................................................ 40
Screen Settings....................................................................................................... 41
Display Settings...................................................................................................... 42
Low Blue Light Filter and Eye Health...................................................................... 43
Adjust Settings - (VGA Only)................................................................................... 45
Settings - Embedded Player...................................................................................46
Network & Internet................................................................................................ 46
File Sharing............................................................................................................. 53
Display.................................................................................................................... 55
Preference.............................................................................................................. 59
Input Source........................................................................................................... 67
Apps....................................................................................................................... 70
System.................................................................................................................... 73
6
Embedded Applications and Settings.......................... 80
Air Class.................................................................................................................80
Voter...................................................................................................................... 82
Judge...................................................................................................................... 84
Responder.............................................................................................................. 86
Selector.................................................................................................................. 87
Grouping................................................................................................................ 88
Message................................................................................................................. 88
Manager................................................................................................................. 88
Exit.......................................................................................................................... 88
myViewBoard Display............................................................................................89
myViewBoard Live.................................................................................................90
myViewBoard Manager.........................................................................................91
myViewBoard Record............................................................................................92
myViewBoard Whiteboard....................................................................................93
ViewBoard Cast.....................................................................................................96
Cast Sender from Windows-based, Macbook, and Chrome devices...................... 97
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet.......................................................................................................... 98
Cast Out from a Mobile Device that Supports Annotation.................................... 99
Other Default Applications..................................................................................100
Chromium............................................................................................................ 100
Folders.................................................................................................................. 101
OfficeSuite............................................................................................................ 103
Screen Lock.......................................................................................................... 104
vSweeper.............................................................................................................. 105
7
RS-232 Protocol........................................................ 106
Description..........................................................................................................106
RS232 Hardware Specification............................................................................. 106
LAN Hardware Specification................................................................................. 107
RS232 Communication Setting............................................................................. 107
LAN Communication Setting................................................................................ 107
Command Message Reference............................................................................. 107
Protocol...............................................................................................................108
Set-Function Listing.............................................................................................. 108
Get-Function Listing............................................................................................. 114
Remote Control Pass-through Mode................................................................... 122
Appendix.................................................................. 125
Specifications.......................................................................................................125
Display Modes.....................................................................................................126
VGA Mode............................................................................................................ 126
HDMI Mode.......................................................................................................... 126
Troubleshooting..................................................................................................127
Maintenance.......................................................................................................129
General Precautions............................................................................................. 129
Cleaning the Screen.............................................................................................. 129
Cleaning the Case................................................................................................. 129
8
Regulatory and Service Information......................... 130
Compliance Information......................................................................................130
FCC Compliance Statement.................................................................................. 130
Industry Canada Statement.................................................................................. 130
CE Conformity for European Countries................................................................ 130
Declaration of RoHS2 Compliance....................................................................... 131
ENERGY STAR Statement...................................................................................... 132
Indian Restriction of Hazardous Substances........................................................ 132
Product Disposal at End of Product Life............................................................... 132
Copyright Information.........................................................................................133
Customer Service................................................................................................. 134
Limited Warranty................................................................................................. 135
Mexico Limited Warranty..................................................................................... 138
9
Introduction
Package Contents
• HDMI cable • Stylus pen x 2
• Power cable • Quick start guide
• Remote control • RS-232 adapter
• AAA battery x 2 • Clamp x 5
• USB cable • Webcam Plate
• Screw x 8
IFP62 Series
VS18697
ViewBoard series
Compliance Statement
IFP9850-4
VS18697
Quick Start Guide
Compliance Statement
OK OK
적합성 선언
Declaration de conformite
OK Compliance Statement
적합성 선언
Hinweise
Declaración de conformidad
Dichiarazione di conformita
Declaração de compatibilidade
Vyhlásenie o zhode vydané
Federálnou komisiou pre
rádiové a televízne vysielanie
Izjava o skladnosti
Prohlášení o souladu se
Izjava o sukladnosti
IFP9850-4
VS18697
Quick Start Guide
1 Package Contents
Quick Start GT
Commercial
VS18471/VS1
IFP6532/IFP7
1Package Con
OK
OK
As
Aspect
적합성 선언
2
Hinweise
Aspect
Izjava o skladnosti
Aspect
Hinweise
Izjava o skladnosti
Aspect
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
information.
10
Wall Mount Kit Specifications (VESA)
NOTE: Please follow the instructions in the wall mount installation guide to
install your wall mount or mobile mount bracket. If attaching to other
building materials, please contact your nearest dealer.
Model VESA Spec. (A x B) Standard Screw (C x D) Quantity

IFP6562 - 65” 600 x 400 mm M8 x 25 mm 4
IFP7562 - 75” 800 x 400 mm M8 x 25 mm 4
IFP8662 - 86” 800 x 600 mm M8 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.
11
Product Overview
Front Control Panel
HDMI IN TOUCH OUT USB USB
1 2 3 4 5 6 7 7
Number Item Description

• Power indicator light
• Press to turn on the device
1
• Press to turn off/on the display backlight only
• Press and hold to turn off the device
2 Remote control receiver
3 Ambient light sensor
• USB Type C input

4
• Connect to a PC with USB Type C output
• High definition input
• Connect to a PC with HDMI output, set-top box, or other
5
video device
NOTE: HDMI IN does not support HDMI CEC.
6 Touch signal output to external PC
• USB 3.0 Type A input

7 • Connect USB devices such as hard disks, keyboard, mouse,
etc.
12
I/O Panel
HDMI OUT
1
USB
2
USB
2
USB
HDMI IN 1
HDMI OUT
3
USB
USB
USB
HDMI IN 1
HDMI IN 2
HDMI IN 3
TOUCH
USB
HDMI IN 2
3
HDMI IN TOUCH OUT USB USB
SPDIF RS232 VGA AUDIO IN AUDIO OUT

LAN
HDMI IN 3
3
TOUCH
SPDIF RS232 VGA AUDIO OUT AUDIO IN
4
LAN
5
USB
6 7 8 9 10 11 12 13
Number Port Description

1 HDMI OUT Extend content out to another display device
• USB Type A input
2 USB 3.0 • Connect USB devices such as hard disks, keyboard,
mouse, etc.
• High definition input
• Connect to a PC with HDMI output, set-top box, or
3 HDMI 1/2/3
other video device
NOTE: HDMI 1/2/3 supports HDMI CEC.
4 TOUCH Touch signal output to external PC
5 USB 2.0 For ViewBoard firmware upgrade
6 Power Switch Turn on/off AC power supply
7 AC IN AC power input
8 SPDIF SPDIF output
• Standard RJ45 (10M/100M/1G) internet
9 LAN
• For ViewBoard and Slot-in PC use
• Serial interface
10 RS-232
• For mutual transfer of data between devices
11 VGA External PC image input
12 AUDIO IN External PC audio input
13 AUDIO OUT Audio out to an external speaker
13
Remote Control
Number Description
1 Power on/off
2 Screen capture
3 [PC¹] Windows button
1 10
4 Startup writing
2 11
Back to the Embedded player Home
5 3 12
Screen
6 Back / Return to previous page
4 13
7 Increase / Decrease volume 5 14
8 Numeric Keypad OK 15
9 Information
6 16
10 Input source selection 17
Media control buttons:
ͫ Red - Play / Pause 7 18
11 ͫ Green - Stop
ͫ Yellow - Forwards 19
ͫ Blue - Backwards
12 [PC¹] Menu button 8
13 [PC¹] Exit dialog box
9 Aspect
20
14 Settings menu
15 Up / Down / Left / Right / OK
16 Freeze screen
17 Mute / Unmute
18 Increase / Decrease Brightness
19 Blank screen
20 Adjust Aspect Ratio
¹ All computer-related function keys are not available without a slot-in computer.
14
Inserting Remote Control Batteries
To insert batteries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the
“+” on the battery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if batteries are replaced with the incorrect
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
15
Remote Control Receiver Range
The working range of the remote control is shown here. It has an effective range of
8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote
control’s signal to the receiver.
30° 30°
16
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the location of an object, access settings, erase digital ink, and
much more.
Select and Deselect an Object (Clicking)

Press and release the ViewBoard to
select/deselect options or objects. This
is like a single, standard left mouse
click.
USB USB USB
Display Menu Options (Right-Clicking)

Press and hold the ViewBoard with
your finger. This is like a single, standard
right mouse click.
USB USB USB
Double-Clicking
Quickly press and release twice in the
same location on the ViewBoard. This is
like a double, standard left mouse click.
2x
USB USB USB
17
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
finger to your desired location.
USB USB USB
Erasing Digital Ink

Use your flattened hand, palm, or fist
on the ViewBoard and move your hand
across the area which you wish to
erase.
Swipe Up for General Settings

Swipe up from the bottom of the
ViewBoard to launch the General
Settings.
USB USB USB
18
Making Connections
Connecting External Devices and Touch Connection
Type C Cable
Type C
or
USB Cable
TOUCH
HDMI Cable
HDMI
or
Computer
USB Cable
TOUCH
VGA Cable
VGA
Your external device(s) can be connected in any of the following configurations:

Type C Connection
To connect via Type C:
Connect a Type C cable from your external device to the Type C port on the
ViewBoard.
HDMI Connection
To connect via HDMI:
1. Connect an HDMI cable from your external device to the HDMI 1/2/3 port on the
ViewBoard.
2. Connect a USB cable to the external device from the TOUCH port of the
ViewBoard.
VGA Connection
To connect via VGA:
1. Connect a VGA cable from your external device to the VGA port on the
ViewBoard.
2. Connect a USB cable to the external device from the TOUCH port of the
ViewBoard.
19
RS-232 Connection
Serial Port Cable
RS-232
Computer
When you use a RS-232 serial port cable to connect your display to an external
computer certain functions can be controlled remotely by the PC, including Power
On/Off, Volume adjustment, Input select, Brightness, and more.
20
USB and Networking Connections
Just like any PC, it is easy to connect various USB devices and other peripherals to
your ViewBoard.
USB Peripherals
Plug the USB device cable into a USB port.
USB Cable
USB
USB Device
Networking and Modem cables

Plug the network cable into a LAN port.
Network Cable
Router / Other
Network Signal Output
LAN
21
Media Player Connection
HDMI IN
DVD
HDMI
HDMI Cable
To connect to a media player:

1. Connect the HDMI cable to the HDMI IN port on your ViewBoard and peripheral
device.
2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
3. Press the Power button on the right-hand side of the ViewBoard to turn the
screen on.
4. Press the INPUT button on the remote control and switch to the “HDMI” input
source.
22
SPDIF Connection
Optical Cable
SPDIF
Power amplifier / Stereo equipment
To connect to an external sound system:

1. Connect an optical cable from the SPDIF port to your sound system’s optical
connector.
2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power
supply switch.
screen on.
23
Video Output Connection
HDMI Cable
HDMI OUT
Projector
To output video via a display device:

1. Connect an HDMI cable to the HDMI IN port of your display device, and the other
end to the HDMI OUT port of your ViewBoard.
2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
screen on.
24
Using Your ViewBoard
Powering On/Off your ViewBoard
1. Ensure the power cord is connected, plugged into a power outlet, and the power
switch is in the “On” position.
SPDIF RS232 VGA AUDIO IN AUDIO OUT

LAN
The AC Power input and switch are

located at the bottom of the unit.
2. Press the Power button to turn on the ViewBoard.

3. To turn the ViewBoard off, press and hold the Power button.
25
Initial Launch Setup
When you first turn on your ViewBoard, an initial setup wizard will launch.
1. Select your Language.
2. Setup and verify your LAN connection.
26
3. Select your Time Zone to set the Date and Time.
4. Select your preferred System Mode.
5. Accept or Decline the Privacy and Copyright Protection Terms.
27
vLauncher - Customizable Welcome Screen
vLauncher Message
Both the vLauncher Title and Subtitle can be customized by tapping on them.
Additionally, a password can be set by tapping on Set Password.
28
Applications
Installed applications can all be found on the welcome screen. To view all
applications tap on the Down Arrow.
To hide the application drawer tap the Up Arrow.
To add a shortcut to an application, tap, hold, and drag up the icon.
29
To remove an application shortcut, tap, hold, and drag the icon down.
30
Toolbar
Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to
your tools.
To launch a tool:
1. Tap a Toolbar trigger icon.
2. Tap on your desired tool icon.
NOTE: The default toolbar setting is to be available for all input sources;
however, users can go to: Settings > Preferences > Toolbar settings
to adjust the options: (1) Show side toolbar, (2) Hide side toolbar, (3)
Disable in all input port sources.
31
Icon Description
Return to the previous operation screen.

NOTE: Only for the Embedded Player source.
Back
Return to the Home Screen of the Embedded Player.

Home
Display all embedded applications that are currently being used.

Recent
View all installed applications.

Apps
Launch the whiteboarding software.

Whiteboard
Record, view, and save on-screen content.

Record
32
Icon Description
Access the pen, highlighter, clear, and save options.
Pen Highlighter Eraser Undo
Redo Clean Save Exit
Pen
Annotate the overlay of any input source with black, white, yellow,
orange, red, pink, green, or blue ink.
NOTE: The default pen setting supports up to 10-point writing.
Highlighter
Mark and highlight with yellow, grey, gold, orange, red, pink, green or
blue ink.
NOTE: The default highlighter setting supports up to 10-point
marking.
Draw
Eraser
Selectively remove the digital ink on the screen.
Undo
Undo the previous action.
Redo
Redo the previous action.
Clean
Clears all the digital ink on the screen.
Save
Save the screen image and any annotations.
Exit
Close the drawing tool.
33
Icon Description
View more applications within the ViewBoard tool bar.
Screen Screen
Spotlight Stopwatch Timer Air Class Hide
Freeze Capture
Screen Freeze
Convert the currently displayed content into a still image; then you
can zoom in, zoom out, go back to full screen, and exit.
Zoom in Zoom out Full Screen Exit
Spotlight
Highlight the focus content zone. Tap the Setting icon to adjust the
spotlight size and alpha blending effect.
More
34
Icon Description
Stopwatch
Tapping Start will initiate the stopwatch.
At any time, the stopwatch can be paused, resumed, split, or reset.
More
Timer
Access the countdown timer with an optional alarm setting. Touch and
swipe to adjust the numeric values, then click Start.
At any time, the countdown timer can be paused, resumed, or reset.
35
Icon Description
Air Class
Interactive teaching tool for classroom usage.
Screen Capture
Take a screenshot of the current screen.
More
Hide/Unhide
Hide or unhide the Toolbar trigger icons.
Access the General Settings.

Settings
36
On-Screen Display (OSD) Menu
Access General Settings and Input Settings through the OSD Menu.
ViewBoard has two options for opening the OSD Menu:

Option 1
Long press anywhere in the vLauncher background.
30° 30°
Option 2
Press the INPUT button on the remote control.
37
General Settings
To adjust the Backlight and enable/disable Auto Brightness and Eye Care:
1. Press INPUT on the remote control or long press the vLauncher background and
touch General on-screen (if needed) to display the General Settings menu.
2. Drag the brightness slider directly to adjust the backlight value, and/or touch On
or Off to enable/disable the function.
3. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
To adjust the Volume:

1. Press INPUT on the remote control or long press the vLauncher background and
touch General on-screen (if needed) to display the General Settings menu.
2. Drag the volume slider directly to adjust the value.
3. Press (Mute) on the remote control to enable or disable the mute function.
menu to exit.
38
Input Settings
To select an Input Source:

1. Press INPUT on the remote control, press the setting button on the front
panel, or press the setting icon from the toolbar to display the Input Settings
menu.
2. Press q/p/t/u to select the input source you want.
NOTE: PC source will only display when the slot-in computer is connected.
3. Press ENTER on the remote control, or touch the input source.
menu to exit.
NOTE: To adjust the settings of an input source, touch the setting icon next to
the highlighted input source.
39
Settings - HDMI & VGA Input Source
Press MENU on the remote control or select the setting icon next to the input
source in Input Settings to launch the Settings menu. Settings include: Audio,
Screen, Display, and Adjust.
Audio Settings
1. Press q on the remote control and select the Audio menu.

2. Press q/p/t/u on the remote control or directly touch the option to select it.
3. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting
each value, or with the remote control by pressing ENTER to adjust the option.
4. Touch the Mute slider directly to enable/disable mute, or press (Mute) on the
remote control.
menu to exit.
40
Screen Settings
1. Press q on the remote control and select the Screen menu.

3. Adjust your preference by touching each value directly, or with the remote
control by pressing ENTER.
menu to exit.
41
Display Settings
1. Press q on the remote control and select the Display menu.

3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and
adjusting each value, or with the remote control by pressing ENTER to adjust the
option.
4. Drag the blue light slider directly to adjust the blue light value.
menu to exit.
42
Low Blue Light Filter and Eye Health
The Blue Light Filter blocks high-energy blue light for a more comfortable viewing
experience.
NOTE: To meet TÜV Rheinland low blue light certification, the Display Settings
must be:
• Mode: Standard (Brightness and Contrast are 50)
• Color Temperature: Filter
• Blue light Filter: 0
Calculating Breaks
When viewing screens for extended periods, it is recommended to take periodic
breaks from viewing. Short breaks of at least 10 minutes are recommended after
one (1) hour of continuous viewing.
Taking shorter, more frequent breaks are generally more beneficial than longer, less
frequent breaks.
Focus Fatigue (20-20-20 Rule)
To reduce the risk of eye fatigue by constantly looking at the screen, look away from
the screen at least every 20 minutes and gaze at a distant object (at least 20 feet
away) for at least 20 seconds.
Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on
objects that are further away from them for 10-15 seconds, then gaze at something
up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the
risk of your eyes’ focusing ability to “lock up” after prolonged computer work.
43
Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right,
up, and down. Repeat as many times as needed.
Exercises for the eyes
(1) Keep the body and the (2) Move the eyes le and (3) Move the eyes to look
head upright. Move the right slowly to look at at objects at the right
eyes up to look at the objects on the two sides. upper direcon and then
ceiling, then turn down to right lower direcon.
look at the floor. Repeat for the le upper
and le lower direcons.
Neck Exercises
Neck exercises can also help minimize eye strain. Relax your arms and let them
hang at your sides, bend forward slightly to stretch the neck, turn your head to the
right and to the left. Repeat as many times as needed.
44
Adjust Settings - (VGA Only)
1. Press q on the remote control and select the Adjust menu.

3. Adjust your preference by touching each value directly, or with the remote
control by pressing ENTER.
menu to exit.
45
Settings - Embedded Player
When the ViewBoard is in the Embedded Player input source, press MENU on the
remote control or tap the setting icon next to the input source in the On-Screen
Display (OSD) Menu’s Input Settings to enter the Settings menu.
Network & Internet
Check current network connection status, set up and manage Wi-Fi, Ethernet,
Bluetooth, and VPN, and establish a Wireless hotspot.
NOTE:
• Wi-Fi, Wireless hotspot and Bluetooth settings will appear when LB-WIFI-
001(optional) has been installed.
• Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable
automatically when Ethernet is enabled. Wi-Fi will disable when Wireless
hotspot is enabled.
• The device cannot connect to the Internet when Wireless hotspot is
enabled.
46
Wi-Fi
Setup and manage wireless access points.
• Tap the toggle button to turn Wi-Fi On or Off.
• Once On, you can: Add a Network, view Saved Networks, Refresh the network
list, or view Advanced settings.
• In Advanced settings, you can toggle Network notifications On or Off and view
Network card info.
47
Ethernet
Set the local network and proxy.
• Tap the drop down menu to connect/disconnect the Ethernet.
• You can adjust Local network and Proxy settings as well.
48
Wireless Hotspot
Set and share my internet connection with other devices.
• Tap the toggle button to turn Wireless hotspot On or Off.
• Tap Set up to set the Network name, Security, and Password.
49
Bluetooth
Manage connections, set the device name and discoverability.
• Tap the toggle button to turn Bluetooth On or Off. Once On, users can select a
listed device to pair and connect to, rename their device, remove a device, or
receive files.
• Tap Received files to show all received files.
50
VPN
Setup and manage Virtual Private Networks.
To create a VPN profile:

1. Go to: Settings > Network & Internet > VPN and tap Add VPN.
2. Key in the Name.
3. Select the VPN Type.
51
4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced
options.
52
File Sharing
SAMBA
The SAMBA Service provides file sharing via LAN. When the SAMBA Service is
enabled, the user can explore the ViewBoard file system with a PC or mobile
equipment.
1. Go to: Settings > File Sharing > SAMBA.
2. Tap the toggle button to enable the SAMBA Service, then set a password if
needed.
3. Ensure the ViewBoard and client equipment are connected to the same network.
4. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP
address.
53
5. Key in the user name and password, then select OK (if applicable).
6. After a successful log in, the ViewBoard files will be available.
54
Display
Adjust the Wallpaper, Theme, Display ID, Protection, and HDMI Out settings.
55
Wallpaper
Users can change their wallpaper with default images, or use their own by tapping
My Photos and selecting the image file.
56
Protection
Toggle HDCP & Copyright and set a Password for Screen Lock.
• To set up a password for screen lock, tap Set Password and enter the desired
password.
57
HDMI Out
Adjust the HDMI Out Resolution setting and mute/unmute the display speaker
when connected via HDMI Out.
NOTE: The mute/unmute option box is unchecked by default.
58
Preference
View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot Mode &
Advanced, Start up & Shut down, and Toolbar settings.
59
Touch
Adjust Touch Settings and toggle Touch Sounds and Windows Ink On/Off.
Language
Adjust and choose the preferred language from the available languages.
60
Keyboard & Input Method
Enable/disable the visual keyboard and/or change the default input method.
• Tap on Settings to adjust the advanced keyboard settings.
61
Date & Time
Set the system time and format.
Item Description
Automatic Date & When enabled, the ViewBoard will automatically synchronize
Time the date and time via the Internet.
Time Zone Select the appropriate time zone.
Choose from 12-hour or 24-hour time format. Simply toggle 24-
Use 24-hour Format
hour format On/Off.
Date Format Select from the available date formats.
62
Boot Mode
Adjust the preferred boot up mode and set/reset a password.
Item Description
Normal Mode The embedded screen sharing Apps will run normally.
Secure Mode The embedded screen sharing Apps will be removed.
The system will automatically reboot, and then the
Disable Embedded OS
Embedded OS will not appear.
Enable Password for
Toggle to lock/unlock the ViewBoard Settings.
ViewBoard Settings
Boot Mode and
Modify the Boot mode and ViewBoard Settings entry
Advanced Settings
password.
Password
Color Correction Color correct the ViewBoard display screen.
Non-ViewBoard OS
Mode Side Toolbar Enable the side toolbar for non-ViewBoard OS.
Setting
Reset ViewBoard Reset the ViewBoard to its factory default settings.
63
Startup & Shutdown
Set the Startup Input, Standby Mode, Energy Star, Black Screen After Startup,
Power off Reminder timer and Schedule settings.
Item Description
Startup Input Adjust the Startup Input preference.
Display Setting when Decide what happens to the display when there is no signal for
No Signal HDMI, PC, or VGA sources.
Decide what happens when you press the Power button while
Standby Mode
the ViewBoard is On.
Enable to automatically initiate Sleep Mode when the screen is
Energy Star
idle for one hour.
Black Screen After When enabled, the ViewBoard will turn off the backlight
Startup automatically after booting up.
64
Item Description
Time Switch When enabled, the ViewBoard will turn off without any
Power Off Reminder reminder after the scheduled off time.
Schedule Schedule a Boot and Shut off time.
65
Toolbar Setting
Adjust the Side toolbar settings.
66
Input Source
Adjust the input source names and settings, as well as the side toolbar settings.
67
Rename Input Source
Set labels for each input source that will be easily recognized when displayed.
68
Source
Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input
port auto switch.
Item Description
Wake up by Active The screen will turn on automatically after plugging in an
Source HDMI cable when the screen is off.
When enabled, if the current source does not have a signal,
Auto Search Signal
the ViewBoard will automatically search for an input source.
The original signal will automatically switch to a new cable
Auto Switch Input Ports
after it’s plugged in.
Energy Saving Set a time period to power off if no signal is detected.
HDMI CEC Enable/disable HDMI CEC functions.
69
Apps
The user can view application information and force stop, uninstall, move to USB
storage, clear data, clear cache, and clear defaults.
NOTE:
• Pre-loaded apps cannot be uninstalled.
• Not all apps support the move to USB storage feature.
• Not all apps support Clear Defaults.
70
Apps
View any running or installed applications. Tap on them for more detailed
information and options.
• By tapping on a running application, you can see more information, stop, or

report the application.
71
• Selecting All, Download, or USB storage will list all installed applications.
• Tapping on any application will display further information and options.
72
System
View and adjust Clone to USB, Display ID, Security, System Update, and About
device settings.
73
Clone to USB
Copy settings to an external USB drive.
74
Display ID
Assign a number to remote control the display by RS-232/LAN.
• To assign or change the Display ID, tap Change and input a number.
NOTE: The Display ID is for RS-232 users, and the range is 01~99.
75
Security
Review Certificate, Trusted Credential storage, and Unknown sources install
settings.
• Tap on Install certificate from storage to add additional certificates.

• Selecting Clear Credentials will remove all manually installed credentials.
NOTE: Pre-loaded credentials cannot be cleared.
76
• Under Trusted Credentials view and edit all trusted and installed CA certificates.
• Tapping on a credential will provide more detailed information.
• Allow the installation of applications from unknown sources by selecting the box
under Unknown source security.
NOTE: Applications from unknown sources may not be compatible or work

properly.
77
System Update
The ViewBoard automatically searches for software updates whenever connected
to the Internet (OTA). With just one click, users can update their version of
ViewBoard software.
Item Description
When the display is off, the system will automatically check
for a new version. If a new version is found, the system will
Auto Update
automatically update. After the update is complete, the
system will turn off.
Schedule Set the update time.
Manual Update Update the software manually.
78
About Device
Display Embedded Player information, Legal information, and Asset Tagging.
• By selecting Edit, the asset information can be adjusted.
• Tap on Legal information to check open source licenses.
79
Embedded Applications and Settings
Air Class
Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit
answers remotely. Whether deploying single or multiple choice questions, the
ViewBoard will record the results for each device being used.
Network Information
• PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as
well as the ViewBoard need to be linked to the same LAN network subnet.
• Ports: TCP 8080
80
To launch Air Class:
1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air
Class icon.
2. Select Enter the class.
3. Choose from the available interactive functions at the bottom of the screen.
Item Description
Voter Single and Multiple choice questions.
Judge True/False questions.
Responder Race to answer first.
Selector Randomly select a participant.
Grouping Assign participants to groups.
Message Allow/Deny participants to direct message the ViewBoard.
Manager Add participants.
Exit Exit Air Class.
81
Voter
1. Select the Single choice or Multiple choice icon to choose the preferred answer
type.
2. Tap BEGIN VOTING to let the Participants start.
3. After the Participants are finished and press OK, the ViewBoard will show the
Participant‘s name on screen.
4. Tap FINISH VOTING to close the quiz.
5. The Participants’ “Answer Statistics” will be displayed.
82
6. Choose the right answer to show the correct rate.
7. Click the Explain icon ( ) to further analyze the topic.
83
Judge
1. Tap BEGIN VOTING to let the Participants start a True/False questionnaire.
2. After the Participants are finished and press OK, the ViewBoard will show the
Participant‘s name on screen.
3. Tap FINISH VOTING to close the quiz.
4. Then the Participants’ “Answer Statistics” will be displayed.
84
5. Choose the right answer to show the correct rate.
6. Click the Explain icon ( ) to further analyze the topic.
85
Responder
Participants race to select their answer and tap OK to submit their answer.
86
Selector
1. Select the “Selector’ icon.
2. Set the number of Participants to be selected.
NOTE: The number of Participants that can be selected will be based on the
total number of Participants.
3. Tap START to start the random selection.
4. The selected Participant’s name will then be displayed.
87
Grouping
Select the icon to assign Participants to groups.
Message
To allow messaging:
1. Tap the “Message” icon to enable the function.
2. Participants select Message to change to the message interface.
3. Participants key in their message then select SEND.
4. The message will scroll across the top of the ViewBoard.
Manager
Select the icon to let more Participants join the class.
Exit
Select to exit the Air Class interface.
88
myViewBoard Display
Wirelessly mirror screens to a larger display.
To share a screen to a ViewBoard with myViewBoard Display:

1. Open myViewBoard Display on the ViewBoard you want to share your screen to.
2. On the device you want to share the screen from, go to: https://myviewboard.
com/display.
3. Enter the Display Code and One Time Password for the ViewBoard you wish to
share to.
NOTE: Note that the password refreshes every 30 seconds.
89
myViewBoard Live
Stream whiteboarding sessions.
A Stream URL and a Stream Key are needed to begin live streaming. The Stream
URL is automatically shown after selecting the streaming service in myViewBoard
Live.
NOTE: The Stream Key will come from the streaming service chosen.
On myViewBoard Live:
1. Launch myViewBoard Live.
2. Input the required information.
3. Select the Record the stream checkbox to record a copy of the stream to the
ViewBoard (if applicable).
4. Tap the arrow icon to start the stream.
On the dashboard of the chosen streaming service:

1. Verify that it is able to successfully receive the stream.
2. To stop the stream, locate and click the ‘End Stream’ button on the chosen
service’s dashboard.
NOTE: To learn more about myViewBoard Live, visit: https://wiki.myviewboard.
com/MyViewBoard_Live.
90
myViewBoard Manager
Remotely manage multiple installations of ViewSonic devices.
Once devices are set up and have myViewBoard Manager installed, they can be
added to the entity and managed remotely from the Manager web application.
NOTE: Only available to Entity Admins from myviewboard.com after signing in.
Add a Device
On the device to manage:
1. Download and install myViewBoard Manager.
2. Open myViewBoard Manager and note the 6-digit PIN displayed.
In the myViewBoard Manager web application on myviewboard.com:

1. Click Add Device.
2. Input the 6-digit PIN obtained earlier.
3. Name the device (if applicable).
4. Click Add.
NOTE: To learn more about myViewBoard Manager, visit: https://wiki.
myviewboard.com/MyViewBoard_Manager.
91
myViewBoard Record
Capture everything that is displayed on screen in a video format.
To launch the screen recording application:

1. Select the myViewBoard Record icon in the application drawer.
2. Select the preferred recording configurations.
3. Tap the check mark and a three (3) second countdown will begin. Screen
recording will begin immediately after the countdown.
4. After stopping the recording, you will be able to preview the video, save it, or
discard it.
92
myViewBoard Whiteboard
A digital whiteboarding application.
NOTE: To learn more about myViewBoard Whiteboard, visit: https://wiki.
myviewboard.com/Whiteboard_for_Android.
Floating Toolbar
Item Description
Move Move the Floating Toolbar.
Present Mode Switch between presentation and preparation modes.
Paste from
Insert the current clipboard content onto the canvas.
Clipboard
Go to the previous page (if the canvas has multiple
Previous Page
pages).
Next Page Go to the next page (if the canvas has multiple pages).
New Page Add a new canvas.
Pages in
Create, select, rearrange, copy and delete pages.
Whiteboard
93
Main Toolbar
Item Description
Screen
Screenshot, video, and audio recording.
Capture
Select and hold to move the toolbar to the left side, right
Move
side, or bottom of the screen.
File Open, save, export, and print whiteboard files.
Import resources (image, video, audio, etc.) to the

Magic Box
whiteboard.
Embedded Open the built-in browser to access internet resources,
Browser which can be dragged onto the canvas.
Infinite Drag to move the canvas. Use two hands to zoom in/
Canvas zoom out. Select again for an overview.
Selection Select objects, text, and other elements on the canvas.
Pen Writing tools and customization options.
Eraser Erase objects or clear the page.
Shapes and
Draw shapes, arrows, and add tables.
Lines
Text and
Add a text box.
Handwriting
Undo Undo the previous action.
Redo Redo the previous action.
94
Background Management
Item Description
Sign In Sign in to a myViewBoard account.
Background
Change the canvas background.
Management
FollowMe Display custom images uploaded to a cloud storage
Setting account.
Color Palette Choose from solid or gradient colors as the background.
Choose backgrounds that come pre-installed with

Pre-installed
Whiteboard.
myViewBoard
Display original content created by myViewBoard.
Originals
Local Hard
Use images from the local hard drive.
Drive
95
ViewBoard Cast
Working with ViewBoard® Cast software, the vCastReceiver application, will
allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/
Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and
camera(s).
Network Information
• ViewBoard® Cast software, laptops, and mobile devices can connect to both the
same subnet and across the subnet network.
• Connected devices will show up under “Device List” on the same subnet
connection.
• If the device does not show up under “Device List”, users will need to key-in the
on-screen PIN-code.
ViewBoard Cast is a wireless peer to peer data communication, therefore the below
port settings are required:
Ports:
• CP: 56789, 25123, 8121, and 8000
• UDP: 48689 and 25123
Port and DNS activation:
• Port: 8001
• DNS: h1.ee-share.com
96
Cast Sender from Windows-based, Macbook, and Chrome devices.
Mac, Windows, Chrome Devices:

1. Make sure your device is connected to the same network as the ViewBoard.
2. Visit the address that is shown on the ViewBoard to download the application.
3. Launch the application and click the connect icon next to the Device Name.
NOTE: If the device is not listed, click Connect with PIN-Code and input the pin-
code displayed on the ViewBoard.
97
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS
based phone/tablet.
Android/iOS:
2. Scan the QR Code that is shown on the ViewBoard to download directly from the
server, or download from the Google Play Store or the Apple Store.
3. Launch the application and select the correct Device Name and input the pin to
connect. You can also directly input the pin-code displayed on the ViewBoard to
connect.
Apple AirPlay®:
2. Directly open AirPlay and select the Device Name to connect.
3. Another “AirPlay Password” will be generated on-screen for connection.
98
Cast Out from a Mobile Device that Supports Annotation
Item Description
Toggle Hide or display the toolbar.
Home Return to the Home interface.
Return Return to the previous operation interface.
Folder View or open the mobile device’s internal file.
Screen Share the screen.

sharing NOTE: Android 5.0 and above supported.
Touch Change to touch mode.
Pen Make annotations, and change the color and thickness.
Clear Clear everything on the screen.
Camera Use the camera and send the image to the ViewBoard.
99
Other Default Applications
Chromium
Web browser for surfing the Internet.
100
Folders
1. Storage Device Display

Select the appropriate storage device.
2. Icons
Item Description
Exit Exit Folders
Sort Sort the files
Thumbnail Display files by thumbnail view
List Display files by list view
Select Select a file
Add folder Add a folder
Copy Copy a file
Paste Paste a file
Cut Cut a file
Delete Delete a file
Rename Rename a file
More Show more functions
101
3. File Type Menu
Item Description
All All types
Doc Office files

Images stored by myViewBoard, Side Tool
Note Bar, and remote control Screen Capture
button.
Picture Image files
Media Audio and Video files
4. File Information
Preview the file, show the file’s name, size, resolution, and creation date.
5. Main Display Area
Display files of corresponding type.
102
OfficeSuite
Create, edit, and view Documents, Spreadsheets, Presentations, and PDFs.
103
Screen Lock
Set a screen lock password and enable screen lock.
NOTE: If the user forgets the password, use the remote control and press
INPUT-0-2-1-4 to restore the password to default.
To set a screen lock password:
1. Go to: Settings > Display > Password for screen lock, or select the Screen Lock
icon in the applications list.
NOTE: If you select the Screen Lock icon and no password has been set, the
below prompt will appear:
2. Select Set Password, and input a new four (4) digit password. Then select OK.
3. Now when selecting the Screen Lock icon, the screen will be locked.
Please input the password
1 2 3
4 5 6
7 8 9
0 x
104
vSweeper
Clear unnecessary data and unwanted files.
Advanced Settings can also be customized to the user’s needs.
105
RS-232 Protocol
This document describes the hardware interface spec and software protocols of
RS232 interface communication between ViewSonic LFD and PC or other control
units with RS232 protocol.
The protocol contains three command sections:
• Set-Function
• Get-Function
• Remote control pass-through mode
NOTE: Below, “PC” represents all the control units that can send or receive the
RS232 protocol command.
Description
RS232 Hardware Specification
ViewSonic LFD communication port on the rear side:
1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
2. Use of crossover (null modem) cable for connection
3. Pin Assignment:
Female DSUB 9-Pin Pin # Signal Remark
1 NC
2 RXD Input to Display
3 TXD Output from Display
4 NC
5 GND
6 NC
Male DSUB 9-Pin 7 NC
8 NC
Provide +5V/2A power for external
9 NC
specific dongle *3.0
frame GND
3.5 mm barrel Item Signal Remark

connector (alternative Tip TXD Output from Display
for limited space) Ring RXD Input to Display
Sleeve GND
106
LAN Hardware Specification
ViewSonic LFD communication port on the rear side:
1. Connector type: 8P8C RJ45
2. Pin Assignment:
Pin # Signal Remark
1 TX+ Output from Display
2 TX- Output from Display
3 RX+ Input to Display
4 BI_D3+ For 1G case
5 BI_D3- For 1G case
6 RX- Input to Display
7 BI_D4+ For 1G case
8 BI_D4- For 1G case
frame GND
RS232 Communication Setting

- Baud Rate Select: 9600bps (fixed)
- Data bits: 8 bits (fixed)
- Parity: None (fixed)
- Stop Bits: 1(fixed)
LAN Communication Setting

- Type: Ethernet
- Protocol: TCP/IP
- Port: 5000 (fixed)
- Cross subnet: No
- Logon Credentials: No
Command Message Reference

PC sends to LFD command packet followed by “CR”. Every time PC sends control
command to Display, the Display shall respond as follows:
1. If the message is received correctly it will send “+” (02Bh) followed by “CR”
(00Dh)
2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR”
(00Dh)
107
Protocol
Set-Function Listing
The PC can control the Display for specific actions. The Set-Function command
allows you to control the Display behavior at a remote site through the RS232 port.
The Set-Function packet format consists of 9 bytes.
Set-Function Description:
Length: Total Byte of Message excluding “CR”
LFD ID Identification for each of Display (01~98; default is 01)

ID “99” means to apply the set command for all connected
displays. Under such circumstances, only ID#1 display has to
reply.
The LFD ID can be set via the OSD menu for each Display.
Command Type Identify command type,

“s” (0x73h): Set Command
“+” (0x2Bh): Valid command Reply
“-“ (0x2Dh): Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that defines the value.
CR 0x0D
Set-Function Format
Send: (Command Type=“s”)
Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte 2 1
1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Count Byte Byte
Bytes
1 2~3 4 5 6 7 8 9
order
Reply: (Command Type=“+” or “-”)

Name Length ID Command Type CR
Byte
1 Byte 2 Byte 1 Byte 1 Byte
Count
Bytes
1 2~3 4 5
order
NOTE: When PC applies command to all displays (ID=99), only the #1 set needs
to reply by the name of ID=1.
108
Example 1: Set Brightness as 76 for Display (#02) and this command is valid
Send (Hex Format)
0x30
Hex 0x38 0x73 0x24 0x30 0x37 0x36 0x0D
0x32
Reply (Hex Format)

0x30
Hex 0x34 0x2B 0x0D
0x32
Example 2: Set Brightness as 75 for Display (#02) and this command is NOT valid
Send (Hex Format)
0x30
Hex 0x38 0x73 0x24 0x30 0x37 0x35 0x0D
0x32
Reply (Hex Format)

0x30
Hex 0x34 0x2D 0x0D
0x32
109
Set-Function Table
A. Basic Function
Set Function Length ID Command Command Value Range Comments
Code Code (Three ASCII
Type (ASCII)
(ASCII) (Hex) bytes)
1. The Power-on
via LAN control may
works only under
specific mode. To
Power on/ off 000: STBY see display UG for
8 s ! 21
(standby) 001: ON details. *3.1.1
2. “WOL by MAC
address” may avail-
able as alterna-
tive.*3.2.1
000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
1. No need for USB
034: HDMI4
2. For the case of
two more same
005: DVI
sources, the 2nd
006: VGA1
digital is used
Input Select 8 s “ 22 016: VGA2
to indicate the
026: VGA3
extension.
3. The HEX of 00A
007: Slot-in PC
is 30 30 41.
(OPS/SDM)/HDBT
008: Internal
memory
009: DP
00A: Embedded/
Main (Android)
000 ~ 100
900: Bright down
Brightness 8 s $ 24 (-1)
901: Bright up (+1)
*3.1.1
1. For Android
platform whose main
mode is controlled
by backlight and the
other sources are
Backlight*3.2.0 8 A B 42 000 ~ 100 controlled by bright-
ness.
2. Derived from
Color calibration.
*3.2.0
000: Unlock
Power lock 8 s 4 34 *See note in details
001: Lock
000 ~ 100
900: Volume
Volume 8 s 5 35
down(-1)
901:Volume up(+1)
000: OFF
Mute 8 s 6 36
001: ON (mute)
110
000: Unlock
Button lock 8 s 8 38 *See note in details
001: Lock
000: Unlock
Menu lock 8 s > 3E *See note in details
001: Lock
Number *3.1.1 8 s @ 40 000~009
000: UP
001: DOWN
002: LEFT
003: RIGHT
Key Pad *3.1.1 8 s A 41
004: ENTER
005: INPUT
006: MENU/(EXIT)
007: EXIT
Disable: RCU will
be no function
Enabled: RCU con-
trols normally
000: Disable
Remote Pass through:
8 s B 42 001: Enable
Control Display will bypass
002: Pass through
the RC code to con-
nected device via
the RS232 port, but
not react itself.
Recover to factory
Restore default 8 s ~ 7E 000
setting
NOTE:
1. Behavior at Lock Modes
Lock Mode Behavior
1. Lock all buttons on the front panel and RCU, except for “Power”
Button Lock 2. All the SET functions should be workable via RS32, even the ones with
according hot key in RCU like Mute,…etc.
1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the
MENU Lock model using MENU-combined key to enter these two modes.
Alternative approach will be indicated separately if any limitation by
model.
1. Lock “POWER” key on the front and RCU.
2. The SET_POWER on/off should be workable via RS232, but does not
mean the POWER lock will be released under this case.
3. Can not be unlocked by reset in OSD setting
POWER Lock
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC
signal and neither not turn off when no other video signals after 15
minutes.
Remote control
Lock the RCU keys, but keep the front panel buttons workable.
disable
2. Wake-on-LAN by MAC address as alternative for SET Power on

(Length=126 Bytes)
6 Bytes 6 Bytes (#1) 6 Bytes (#2) ... 6 Bytes (#16) 24 Bytes
0xFF FF ... FF MAC address MAC address … MAC address 0x00 00 … 00
111
B. Optional Function
Set Function Length ID Command Command Value Range Comments
Code
Type (ASCII) Code (Hex) (Three ASCII bytes)
(ASCII)
Contrast 8 s # 23 000 ~ 100
Sharpness 8 s % 25 000 ~ 100
Color 8 s & 26 000 ~ 100
Tint 8 s ‘ 27 000 ~ 100
000: Off
Backlight On_Off 8 s ( 29
001: On
000: Normal
001: Warm
Color mode 8 s ) 29
002: Cold
003: Personal
000: OFF
Surround sound 8 s - 2D
001: ON
Bass 8 s . 2E 000 ~ 100
Treble 8 s / 2F 000 ~ 100
Balance 8 s 0 30 000 ~ 100 050 is central
000: FULL (16:9)
Picture Size 8 s 1 31 001: NORMAL (4:3)
002: REAL (1:1)
*3.1.0
Could be extend-
000: English
ed for more sup-
OSD language 8 s 2 32 001: French
ported languages
002: Spanish
by model
000: OFF
PIP-Mode 8 s 9 39 001: PIP(POP)
002: PBP
000: Main
PIP-Sound select 8 s : 3A
001: Sub
000: Up
001: Down
PIP-Position 8 s ; 3B
002: Left
003: Right
000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4
005: DVI
Value range is
006: VGA1
PIP-Input 8 s 7 37 *2.9 same as SET-
016: VGA2
Input select
026: VGA3
007: Slot-in PC
(OPS/SDM)/HDBT
008: Internal
memory
009: DP
00A: Embedded/
Main (Android)
112
000: OFF
Tiling-Mode 8 s P 50 001: ON (for video wall)
000: OFF (for video wall)

Tiling-Compen-
8 s Q 51 001: ON Bezel width com-
sation
pensation
(for video wall)
01x~09x: H 1. 2nd digital for H
Tiling-H by V
8 s R 52 0x1~0x9: V monitors
Monitors
2. 3rd digital for V
monitors
(for Video wall)
Copy the screen
Tiling-Position 8 s S 53 001~025
of Position# to
identified display
Last 2 digits
Date: Year 8 s V 56 Y17~Y99
(20)17~(20)99
Date: Month 8 s V 56 M01~M12 2 digits
Date: Day 8 s V 56 D01~D31 2 digits
24-hr format. 2
Time: Hour 8 s W 57 H00~H23
digits.
Time: Min 8 s W 57 M00~M59 2 digits
Time: Sec 8 s W 57 S00~S59 2 digits
NOTE:
1. Tiling definition of H Monitors, V Monitors, and Position
2. Set Date example

Date: 2017-3/15
Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)
3. Set Time example
Time: 16:27:59
Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)
Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)
113
Get-Function Listing
The PC can interrogate the LFD for specific information. The Get-Function packet
format consists of 9 bytes which is similar to the Set-Function packet structure.
Note that the “Value” byte is always = 000.
Get-Function Description:
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identification for each of TV/DS (01~98; default is 01).
Command Type Identify command type,

“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that defines the value.
CR 0x0D
Get-Function Format
Send: (Command Type=“g”)
Byte 2 1
Count Byte Byte
Bytes
1 2~3 4 5 6 7 8 9
order
Reply: (Command Type=“r” or “-”)

If the Command is valid, Command Type = “r”
Byte 2 1
Count Byte Byte
Bytes
1 2~3 4 5 6 7 8 9
order
If the Command is NOT valid, Command Type = “-”

Byte
1 Byte 2 Byte 1 Byte 1 Byte
Count
Bytes
1 2~3 4 5
order
114
Example 1: Get Brightness from TV-05 and this command is valid. The Brightness
value is 67.
Send (Hex Format)
0x30
Hex 0x38 0x67 0x62 0x30 0x30 0x30 0x0D
0x35
Reply (Hex Format)

0x30
Hex 0x38 0x72 0x62 0x30 0x36 0x37 0x0D
0x35
Example 2: Get Color from Display (#05), but the Color command is not supported
by this model.
Send (Hex Format)
0x30
Hex 0x38 0x67 0x26 0x30 0x30 0x30 0x0D
0x35
Reply (Hex Format)

0x30
Hex 0x34 0x2D 0x0D
0x35
115
Get-Function Table
A. Basic Function
Response
Get Function Length ID Command Command Comments
Range
Code Code (Three ASCII
Type (ASCII)
(ASCII) (Hex) bytes)
Get-Brightness 8 g b 62 000 ~ 100
1. For Android
platform whose main
mode is controlled
by backlight and the
8 a B 42 000 ~ 100 other sources are
Get-Backlight*3.2.0
controlled by bright-
ness.
2. Derived from Color
calibration.
*3.2.0
Get-Volume 8 g f 66 000 ~ 100

000: Off
Get-Mute 8 g g 67
001: On (muted)
1. 1st digit for signal
detection: 0 means
“no signal”; 1
000~
Get-Input select 8 g j 6A means “signal
100~
detected”
2. 2nd &3rd digit: See
Set-function table
001: ON
Get-Power status:
8 g l 6C 000: STBY
ON/ STBY
000: Disable
Get-Remote control S g n 6E 001: Enable Get RCU mode status
002: Pass through
000: Unlock
Get-Power lock 8 g o 6F
001: Lock
000: Unlock
Get-Button lock 8 g p 70
001: Lock
000: Unlock
Get-Menu lock 8 g l 6C
001: Lock
This command is
Get-ACK 8 g z 7A 000 used to test the com-
munication link
000~100:
0~+100 deg C
Get-Thermal 8 g 0 30
-01~-99:
-1~-99 deg C
1. Accumulated
hours in 6-digit
integer (000,001~
999,999)*3.2.0
Get-Operation
8 g 1 31 000 2. Can not be reset
time*3.2.0
when FW update and
Factory initiation*3.2.2
3. Reply in new 32-
byte format*3.2.0
Reply in new 32-byte
Get-Device name 8 g 4 34 000
format *3.2.0
116
(for the model with
LAN)
Get-MAC address 8 g 5 35 000
format*3.2.0
(for the model with
LAN)
Get-IP address *3.2.0 8 g 6 36 000
format*3.2.0
Get-Serial number Reply in new 32-byte
8 g 7 37 000
*3.2.0 format *3.2.0
Get-FW version *3.2.0 8 g 8 38 000
format *3.2.0
NOTE:
1. Get Operation Hour example
Assumed the accumulated operation hour is 123,456 hrs
Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour)
Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D
2. Get Device Name example
Assumed the device name is CDE-5500
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D
Assumed the device name is “NMP-302#1”
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D
3. Get MAC address example
Assumed the MAC address is 00:11:22:aa:bb:cc
Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)
Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D
4. Get IP address example
Assumed the IP address is 192.168.100.2
Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address)
Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00
0D
5. Get Serial number example
Assumed the Serial number is ABC180212345
Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number)
Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D
117
6. Get FW version example
Assumed the FW version is 3.02.001
Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version)
Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D
118
B. Optional Function
Response
Get Function Length ID Command Command Comments
Range
Code
Type (ASCII) Code (Hex) (Three ASCII bytes)
(ASCII)
Get-Contrast 8 g a 61 000 ~ 100
Get-Sharpness 8 g c 63 000 ~ 100
Get-Color 8 g d 64 000 ~ 100
Get-Tint 8 g e 65 000 ~ 100
000: Off
Get-Backlight
8 g h 68 001: On
On_Off
000: OFF
Get-PIP mode 8 g t 74 001: PIP (POP)
002: PBP
Get-PIP input 8 g u 75 000 ~ See Set-input select
000: OFF
Get-Tiling Mode 8 g v 76 (for Video wall)
001: ON
(for Video wall)
Get-Tiling Compen- 000: OFF Bezel width com-
8 g w 77
sation 001: ON pensation
(for Video wall)

1. 2nd digital for H
Get-Tiling H by V 01x~09x: H monitors
8 g x 78 monitors
monitors 0x1~0x9: V monitors
2. 3rd digital for V
monitors
(for Video wall)
000: OFF Copy the screen of
Get-Tiling position 8 g y 79
001~025 Position# to identi-
fied display
Last 2 digits
Get-Date: Year 8 g 2 32 Y00~Y00
(20)17~(20)99
Get-Date: Month 8 g 2 32 M00~M00 2 digits
Get-Date: Day 8 g 2 32 D00~M00 2 digits
24-hr format. 2
Get-Time: Hour 8 g 3 33 H00~H00
digits
Get-Time: Min 8 g 3 33 M00~M00 2 digits
Get-Time: Sec 8 g 3 33 S00~S00 2 digits
NOTE:
1. Get Date example
Assumed the current date of display#01 as below:
Date: 2017-3/15
Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month)
Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day)
Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)
119
2. Get Time example
Assumed the current time of display#01 as below:
Time: 16:27:59
Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour)
Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”)
Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min)
Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec)
Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)
3. Get RS232 Version example
Assumed the version is 3.0.1
Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version)
Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)
120
C. Auto Reply *3.2.1
The display will send out the updated data/status automatically without getting
a query from the host whenever the following data/status is changed by the user
through any of the available ways like: remote control unit, front keys, or touch
screen.
• Power On/Off
• Input Select
• Brightness
• Backlight
• Volume
• Mute On/Off
121
Remote Control Pass-through Mode
When the PC sets the Display to Remote Control Pass through mode, the Display
shall send a 7-byte packet (followed by “CR”) in response to remote control unit
(RCU) button activation. In this mode the remote control shall have no effect on
the Display function. For example: “Volume+” will not change the volume of the
Display, but instead only sends the “Volume+” code to the PC over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type=“p”)
RCU Code1 RCU Code2
(MSB) (LSB)
Byte 2
1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Count Byte
Bytes
1 2~3 4 5 6 7
order
Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display
(#5)
Send (Hex Format)
RCU Code1 RCU Code2
(MSB) (LSB)
0x30
Hex 0x36 0x70 0x31 0x30 0x0D
0x35
Basic Optional
Key Code (HEX)
*3.1.1 *3.1.1
1 01 V
2 02 V
3 03 V
4 04 V
5 05 V
6 06 V
7 07 V
8 08 V
9 09 V
0 0A V
- 0B V
RECALL (LAST) 0C V
INFO (DISPLAY) 0D V
0E
ASPECT (ZOOM, SIZE) 0F V
VOLUME UP (+) 10 V
122
VOLUME DOWN (-) 11 V
MUTE 12 V
CHANNEL/PAGE UP (+)/
13 V
BRIGHTNESS+
CHANNEL/PAGE DOWN (-)/
14 V
BRIGHTNESS-
POWER 15 V
SOURCES (INPUTS) 16 V
17
18
SLEEP 19 V
MENU 1A V
UP 1B V
DOWN 1C V
LEFT (-) 1D V
RIGHT (+) 1E V
OK (ENTER, SET) 1F V
EXIT 20 V
21
22
23
24
25
26
27
28
29
2A
2B
RED ■ (F1) 2C
GREEN ■ (F2) 2D
YELLOW ■ (F3) 2E
BLUE ■ (F4) 2F
NOTE:
1. This IR-pass-through code is different from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When Display is OFF and receives the IR POWER code: Display will turn itself
on, then forward the POWER code to the host via RS232.
123
2-2. When Display is ON and receives the IR POWER code: Display will forward the
POWER code to the host via RS232, then turn off itself.
2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER
key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you
press and hold the keys.
124
Appendix
Specifications
Item Category Specifications
Model IFP6562 IFP7562 IFP8662
Screen Size 64.5” 74.5” 85.6”
4 x HDMI (v. 2.0)
1 x USB Type C (DP v. 1.4; PD 65W; 100M Ethernet)
1 x VGA
Input Signal
1 x Audio In
1 x USB Type A (2.0)
5 x USB Type A (3.0)
1 x HDMI
1 x Audio Out
Output Signal
1 x SPDIF
2 x USB Type B (for touch)
10M/100M (for Embedded Player)
LAN
Network 10M/100M/1000M (for Slot-in PC)
Wi-Fi 1 x Wi-Fi Slot
PC Slot 1 x 80-pin OPS
Speaker Output 2 x 12W, 1 x 15W
RS-232 RS-232 Communication
Power Voltage 100V-240V AC 50/60Hz
Temperature 32° F to 104° F (0° C to 40° C)
Operating
Humidity 20%~80% non-condensing
Conditions
Altitude ≤ 2,000 m
Temperature -4° F to 140° F (-20° C to 60° C)
Storage
Humidity 10%~90% non-condensing
Conditions
Altitude ≤ 2,000 m
Dimensions Physical (mm) 1492 x 907 x 78 1712 x 1031 x 78 1960 x 1171 x 80
Weight Physical (kg) 37.4 50.05 63.7
Power On 115W 130W 160W
Consumption Off < 0.5W < 0.5W < 0.5W
NOTE: Product specifications are subject to change without notice.
125
Display Modes
VGA Mode
Resolution Refresh Rate (@)
640 x 480 60Hz, 72Hz, 75Hz
720 x 400 70Hz
800 x 600 56Hz, 60Hz, 72Hz, 75Hz
1024 x 768 60Hz, 70Hz, 75Hz
1152 x 864 60Hz, 75Hz
1152 x 870 75Hz
1280 x 768 60Hz, 75Hz
1280 x 960 60Hz
1280 x 1024 60Hz, 75Hz
1360 x 768 60Hz
1366 x 768 60Hz
1440 x 900 60Hz, 75Hz
1600 x 1200 60Hz
1680 x 1050 60Hz
1920 x 1080 60Hz
HDMI Mode
Resolution Refresh Rate (@)
640 x 480 60Hz, 72Hz
720 x 400 70Hz
800 x 600 60Hz, 72Hz
1024x768 60Hz, 70Hz, 75Hz
1280x800 60Hz
1280x1024 60Hz
1360x768 60Hz
1440x900 60Hz
1680x1050 60Hz
1920x1080 60Hz
3840x2160 30Hz, 60Hz
480i 60Hz
480p 59Hz, 60Hz
576i 50Hz
720p 50Hz, 60Hz
576p 50Hz
1080i 50Hz, 60Hz
1080p 50Hz, 60Hz
126
Troubleshooting
This section describes some common problems that you may experience when
using the ViewBoard.
Problem or Issue Possible Solutions
1. Check whether something is obstructing the display’s
remote control receiver.
Remote Control is not
2. Check whether the batteries in the remote control
working
are installed correctly.
3. Check whether the batteries need to be replaced.
1. Check whether Sleep mode is enabled.
The unit turns off 2. Check if there is a power outage in your area.
unexpectedly 3. Turn on the display and see if the problem is with the
signal and control system.
PC Mode
1. Check the display settings.
2. Check the display resolution.
No PC signal
3. Adjust the Hs &Vs (synchronization) settings using
the OSD menu.
1. Choose auto adjust.
Background streaking
2. Adjust clock and phase.
1. Check the VGA connection.
False color
2. Adjust the chroma, brightness, and contrast settings.
1. Choose auto adjust.
Unsupported format
2. Adjust clock and phase settings.
127
Touch Function
1. Check that drivers are installed correctly.
Touch function does 2. Reinstall driver(s).
not work 3. Check setup and align it.
4. Check whether the touch pen is working properly.
Video Not Working Properly

1. Check the Power status.
No picture/ No sound 2. Check the signal cable.
3. Check that the internal PC is installed correctly.
Picture is unclear or 1. Check the signal cable.
cuts in and out 2. Check if other electronics are interrupting the signal.
1. Adjust chroma, brightness, and contrast settings in
Poor picture the menu.
2. Check the signal cable.
Audio Not Working Properly

1. Press the Mute/Unmute button.
No sound 2. Adjust the volume.
3. Check the audio cable.
1. Adjust the sound balance in the menu.
2. Check the sound control panel settings of the
One speaker only
computer.
3. Check the audio cable.
128
Maintenance
General Precautions
• Make sure the device is turned off and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the device with care, as a darker-colored device, if scuffed, may show
marks more clearly than a lighter-colored device.
• Do not use the system continuously for long periods of time.
Cleaning the Screen

• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other
particles.
• If the screen is still not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the device.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or
alcohol-based cleaners.
NOTE: If condensation appears between the glass and the panel, keep the
display turned on until the moisture disappears.
129
Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)
CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.
130
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:
Substance Proposed Maximum Actual Concentration

Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
0.1% < 0.1%
(PBDE)
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below:
• Copper alloy containing up to 4% lead by weight.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
• Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC
or higher.
131
ENERGY STAR Statement
ENERGY STAR is a U.S. Environmental Protection Agency voluntary program
that helps businesses and individuals save money and protect our climate
through superior energy efficiency. Products that earn the ENERGY STAR
prevent greenhouse gas emissions by meeting strict energy efficiency criteria or
requirements set by the U.S. Environmental Protection Agency.
As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star
Guidelines and mark all certified models with the ENERGY STAR logo.
The following logo appears on all ENERGY STAR-certified models:
NOTE: The power management features significantly reduce energy

consumption when the product is not in use. Power management allows
the device to automatically enter a low power “sleep” mode after a
defined period of inactivity. And the power management features also
enter Sleep Mode or Off Mode within 5 minutes of being disconnected
from a host computer. Please note any change in energy settings will
increase energy consumption.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living
green. Thank you for being part of Smarter, Greener Computing. Please visit the
ViewSonic® website to learn more.
USA & Canada:
https://www.viewsonic.com/us/go-green-with-viewsonic
Europe:
https://www.viewsonic.com/eu/go-green-with-viewsonic
Taiwan:
https://recycle.epa.gov.tw/
132
Copyright Information
Copyright© ViewSonic® Corporation, 2022. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.

DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection

Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this

product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial

errors or omissions contained herein; nor for incidental or consequential damages
resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation

reserves the right to change product specifications without notice. Information in
this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means,

for any purpose without prior written permission from ViewSonic® Corporation.
IFP62_UG_ENG_1c_20230411
133
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacific & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Mauritius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Latin America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
134
Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic® will, at its
sole option, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the time remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party software whether included with the product or
installed by the customer, installation of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” section).
Who the warranty protects:

This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or
removed.
• Damage, deterioration, or malfunction resulting from:
ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied
with the product.
ͫ Repair or attempted repair by anyone not authorized by ViewSonic®.
ͫ Damage to or loss of any programs, data, or removable storage media.
ͫ Normal wear and tear.
ͫ Removal or installation of the product.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic’s specifications.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
135
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in).
• Software - Any third-party software included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the
product.
How to get service:

• For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
136
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitations on implied
warranties and/or do not allow the exclusion of incidental or consequential
damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
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137
Mexico Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
Who the warranty protects:

This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified or
removed.
• Damage, deterioration, or malfunction resulting from:
ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, unauthorized attempted repair, or
failure to follow instructions supplied with the product.
ͫ Causes external to the product, such as electrical power fluctuations or
failure.
ͫ Use of supplies or parts not meeting ViewSonic®’s specifications.
ͫ Normal wear and tear.
ͫ Any other cause which does not relate to a product defect.
• Any product exhibiting a condition commonly known as “image burn-in” which
results when a static image is displayed on the product for an extended period of
time.
• Removal, installation, insurance, and set-up service charges.
138
How to get service:
For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.
Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.
139
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Villahermosa:
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.
Calle Juarez 284 local 2 AV. GREGORIO MENDEZ #1504
Col. Bugambilias C.P: 83140 COL, FLORIDA C.P. 86040
Tel: 01-66-22-14-9005 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: disc2@hmo.megared.net.mx E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz): Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio: CONEXION Y DESARROLLO, S.A DE C.V. Av.
29 SUR 721 COL. LA PAZ Americas # 419
72160 PUEBLA, PUE. ENTRE PINZÓN Y ALVARADO
Tel: 01(52).222.891.55.77 CON 10 LINEAS Fracc. Reforma C.P. 91919
E-Mail: datos@puebla.megared.net.mx Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua: Cuernavaca:
Soluciones Globales en Computación Compusupport de Cuernavaca SA de CV
C. Magisterio # 3321 Col. Magisterial Francisco Leyva # 178 Col. Miguel Hidalgo
Chihuahua, Chih. C.P. 62040, Cuernavaca Morelos
Tel: 4136954 Tel: 01 777 3180579 / 01 777 3124014
E-Mail: Cefeo@soluglobales.com E-Mail: aquevedo@compusupportcva.com
Distrito Federal: Guadalajara, Jal.:
QPLUS, S.A. de C.V. SERVICRECE, S.A. de C.V.
Av. Coyoacán 931 Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F. Col. Arcos Sur, Sector Juárez
Tel: 01(52)55-50-00-27-35 44170, Guadalajara, Jalisco
E-Mail : gacosta@qplus.com.mx Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco: Monterrey:
GS Computación (Grupo Sesicomp) Global Product Services
Progreso #6-A, Colo Centro Mar Caribe # 1987, Esquina con Golfo Pérsico
39300 Acapulco, Guerrero Fracc. Bernardo Reyes, CP 64280
Tel: 744-48-32627 Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA: Oaxaca, Oax.:
ELECTROSER CENTRO DE DISTRIBUCION Y
Av Reforma No. 403Gx39 y 41 SERVICIO, S.A. de C.V.
Mérida, Yucatán, México CP97000 Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: (52) 999-925-1916 Tel: 01(52)95-15-15-22-22
E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana: FOR USA SUPPORT:
STD ViewSonic® Corporation
Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA
Col 20 de Noviembr Tel: 800-688-6688
Tijuana, Mexico E-Mail: http://www.viewsonic.com
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Viewsonic IFP8662 IFP62 UG ENG

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IFP62 Series

Commercial Touch Display

Model No. VS18622 | VS18623 | VS18624

Once again, thank you for choosing ViewSonic®!

• Refer all servicing to qualified service personnel. Service will be

Model VESA Spec. (A x B) Standard Screw (C x D) Quantity

HDMI IN TOUCH OUT USB USB

Number Item Description

2 Remote control receiver

3 Ambient light sensor

• USB Type C input

6 Touch signal output to external PC

• USB 3.0 Type A input

SPDIF RS232 VGA AUDIO IN AUDIO OUT

Number Port Description

Select and Deselect an Object (Clicking)

USB USB USB

Display Menu Options (Right-Clicking)

USB USB USB

USB USB USB

USB USB USB

Erasing Digital Ink

Swipe Up for General Settings

USB USB USB

Your external device(s) can be connected in any of the following configurations:

Serial Port Cable

Networking and Modem cables

To connect to a media player:

Power amplifier / Stereo equipment

To connect to an external sound system:

To output video via a display device:

SPDIF RS232 VGA AUDIO IN AUDIO OUT

The AC Power input and switch are

2. Press the Power button to turn on the ViewBoard.

2. Setup and verify your LAN connection.

4. Select your preferred System Mode.

5. Accept or Decline the Privacy and Copyright Protection Terms.

Additionally, a password can be set by tapping on Set Password.

To hide the application drawer tap the Up Arrow.

To add a shortcut to an application, tap, hold, and drag up the icon.

Return to the previous operation screen.

Return to the Home Screen of the Embedded Player.

Display all embedded applications that are currently being used.

View all installed applications.

Launch the whiteboarding software.

Record, view, and save on-screen content.

Pen Highlighter Eraser Undo

Redo Clean Save Exit

Zoom in Zoom out Full Screen Exit

At any time, the stopwatch can be paused, resumed, split, or reset.

At any time, the countdown timer can be paused, resumed, or reset.

Access the General Settings.

ViewBoard has two options for opening the OSD Menu:

To adjust the Volume:

To select an Input Source:

1. Press q on the remote control and select the Audio menu.

1. Press q on the remote control and select the Screen menu.

1. Press q on the remote control and select the Display menu.

1. Press q on the remote control and select the Adjust menu.