Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 11 views

    Mansoor Akhtar Khan - CV

    Uploaded by

    Rejoy Radhakrishnan
    Mansoor Akhtar Khan has over 10 years of experience in customer service, sales, and banking. He is currently a Senior Sales Officer for a phone and electronics company in Dubai, where he handles customer inquiries, achieves sales targets, and ensures high quality customer service. Previously, he worked as a Relationship Officer and Customer Service representative for a bank in Dubai, and as an Analyst for a bank in India, where he oversaw foreign exchange transactions and resolved any issues. He has a BBM in Finance and is proficient in English, Hindi, Urdu, and Kannada.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Mansoor Akhtar Khan - CV

    Uploaded by

    Rejoy Radhakrishnan
    11 views2 pages
    Mansoor Akhtar Khan has over 10 years of experience in customer service, sales, and banking. He is currently a Senior Sales Officer for a phone and electronics company in Dubai, where he handles customer inquiries, achieves sales targets, and ensures high quality customer service. Previously, he worked as a Relationship Officer and Customer Service representative for a bank in Dubai, and as an Analyst for a bank in India, where he oversaw foreign exchange transactions and resolved any issues. He has a BBM in Finance and is proficient in English, Hindi, Urdu, and Kannada.

    Original Title

    Mansoor Akhtar Khan_cv (1)

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Mansoor Akhtar Khan has over 10 years of experience in customer service, sales, and banking. He is currently a Senior Sales Officer for a phone and electronics company in Dubai, where he handles customer inquiries, achieves sales targets, and ensures high quality customer service. Previously, he worked as a Relationship Officer and Customer Service representative for a bank in Dubai, and as an Analyst for a bank in India, where he oversaw foreign exchange transactions and resolved any issues. He has a BBM in Finance and is proficient in English, Hindi, Urdu, and Kannada.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    11 views2 pages

    Mansoor Akhtar Khan - CV

    Uploaded by

    Rejoy Radhakrishnan
    Mansoor Akhtar Khan has over 10 years of experience in customer service, sales, and banking. He is currently a Senior Sales Officer for a phone and electronics company in Dubai, where he handles customer inquiries, achieves sales targets, and ensures high quality customer service. Previously, he worked as a Relationship Officer and Customer Service representative for a bank in Dubai, and as an Analyst for a bank in India, where he oversaw foreign exchange transactions and resolved any issues. He has a BBM in Finance and is proficient in English, Hindi, Urdu, and Kannada.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    MANSOOR AKHTAR KHAN

    PROFESSIONAL SUMMARY
    Experienced Customer Service/Sales Associate who regularly had the highest
    customer service rating for any company I worked for. Adept at listening to
    customers, negotiating agreements, and developing satisfied repeat customers.
    Specialize in apparel and sporting goods sales.
    CONTACT INFO
    Mobile WORK EXPERIENCE
    +971 56 642 9575
    +971 507649387 Senior Sales Officer Oct 2019 - Present
    Email (Phone & Electronics)
    mansoor1418@gmail.com Shift LLC, Dubai, UAE

    Address
    Dubai, UAE
    [ ]
    Duties & responsibilities:
     Handling customer inquiries, providing appropriate solutions and
    CERTIFICATES
    alternatives within the time limits and provide follow up to ensure the
     Certification of tech fashion show. customer is satisfied.
     Certification of the shift show.  Helping determine pricing schedules for quotes, promotion and
    negotiations
    UAE CAR DRIVING LICENSE NO:  Answering client questions about credit terms, products prices and
     4504962 availability.
     Achieve assigned sales targets in order to contribute to the sales volume
    /revenue
    SKILLS  Ensured all electronics products on display were properly displayed and
     Exceptionally good convincing power functioned properly
    with excellent  Delivery outstanding services exceed expectation and built long term
     Good communication& interpersonal skills loyalty
     Profound ability to negotiate and handle  Submitted accurate and detailed monthly reports on financial and
    customer request administrative operations.
     Strong ability to work under pressure
    and time constraints Relationship Officer and Customer service Jan 2015 – March 2016
     Great ability of presentation and dealing Mashreq Bank, Dubai, UAE
    with the customers Duties & responsibilities:
     Strong leadership skills
     Handled incoming calls from customer, responding to inquiries,
     Inventory Control
     Resolving problems and correcting documents errors.
     Sales/Advertising
     Providing quotes and executed online charges from auto, home
     Customer Relations
    And excess liability.
     Excellent multitasking skills
     Implemented consultative selling techniques to provide leads
     Ability to work well in a team
    For tele sales personals.
    environment
     Supervise upset customer, conflict and challenging situations.
     Handling and Meeting customers if it is necessary for any queries.
    SOFTWARE SKILLS  Delivery outstanding services, exceed expectation and built
     MS Office (Word, Excel, PowerPoint) Long term loyalty.
     Achieve assigned sales targets in order to contribute to the
    Sales volumes / revenues.

    .
    Analyst Aug 2011 - April 2014
    LANGUAGES Deutsche bank, Bangalore, India
     English Duties & responsibilities:
     Hindi
     Overseen incoming and outgoing Reuter’s conversation (On FX products
     Urdu
    Spots, Forwards, NDF and Swaps dealings)
     Kannada
     Supervise incoming and outgoing phone calls from clients
     Regarding FX trade Confirmations/ settlements.
    PERSONAL INFO  Ensure timely FX trade matching and settlements adherence
     Date of Birth : 14-05-1989 With currency cut off risk of the bank.
     Nationality : India
     Finding out trade discrepancy as per Reuters conversation
     Passport No : V8998524
     and raising the mismatched issues to clients/ Middle office /
     Expiry Date : 20-2-2024
    Traders and PB Desks for trade amendments.
     Visa Status : Employment Visa  Generate daily EOD trade’s unmatched report to ensure
    daily trade matchings to share with higher management.

    ACADEMIC QUALIFICATION
     BBM (Finance)
    Vidya Vikas First Grade College
    Mysore University
    2011

     Higher Secondary
    Marimallappa College
    Mysore University
    2008

    DECLARATION
    I hereby declare that the above statements are true and current as best of my
    knowledge and belief, I hope that above written will suit to your requirement.

    MANSOOR AKHTAR KHAN

    You might also like