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    Troubleshooting

    Uploaded by

    Leonardo Flei
    This document provides troubleshooting steps for issues with a PC display. It begins with setup instructions and then provides a flowchart to methodically check circuits if there is no picture. Subsequent sections address troubleshooting no video, non-working user controls, no on-screen display, no sound, and issues with microphones and headphones. Diagrams are included to illustrate waveforms and components to check at each step.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Troubleshooting

    Uploaded by

    Leonardo Flei
    18 views6 pages
    This document provides troubleshooting steps for issues with a PC display. It begins with setup instructions and then provides a flowchart to methodically check circuits if there is no picture. Subsequent sections address troubleshooting no video, non-working user controls, no on-screen display, no sound, and issues with microphones and headphones. Diagrams are included to illustrate waveforms and components to check at each step.

    Original Title

    troubleshooting

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    This document provides troubleshooting steps for issues with a PC display. It begins with setup instructions and then provides a flowchart to methodically check circuits if there is no picture. Subsequent sections address troubleshooting no video, non-working user controls, no on-screen display, no sound, and issues with microphones and headphones. Diagrams are included to illustrate waveforms and components to check at each step.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    18 views6 pages

    Troubleshooting

    Uploaded by

    Leonardo Flei
    This document provides troubleshooting steps for issues with a PC display. It begins with setup instructions and then provides a flowchart to methodically check circuits if there is no picture. Subsequent sections address troubleshooting no video, non-working user controls, no on-screen display, no sound, and issues with microphones and headphones. Diagrams are included to illustrate waveforms and components to check at each step.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    4 Troubleshooting

    Notes: 1. Before troubleshooting, setup the PC’s display as below.


    • Resolution: 1024 x 768
    • H-frequency: 48 kHz
    • V-frequency: 60 Hz
    2. If no picture appears, make sure the power cord is correctly connected.
    3. Check the following circuits.
    • No raster appears: Audio PCB, SMPS PCB, Main PCB
    • 12V develop but no screen: Main PCB
    • 12V does not develop: Audio PCB, SMPS PCB
    4. If you push and hold the “EXIT” button for more than 5 seconds, the monitor automatically turns back
    to the factory preset.

    4-1 No Power (GH15LS/GH15ES/GH15MS)

    Does proper DC 12 V No
    appear at FT901, FT902 Check SMPS or CN101.
    or Pin 1, 2 of CN101?

    Yes

    Does proper DC 3.3 V No


    appear at Pin 7 of CN 101? Check SMPS.

    Yes

    Check IC102 and Q192.

    GH15LS/GH15ES/GH15MS 4-1
    4 Troubleshooting

    4-2 No Video

    Does the H-sync pulse No


    1 Check CN102.
    appear at Pin 9 of IC108?

    Yes

    Does the H-sync pulse No Replace IC108 or


    4
    appear at Pin 150 of IC105? check its related circuit.

    Yes

    Does the V-sync pulse No


    2 check CN102.
    appeaer at Pin 30 of IC301?

    Yes

    Does the V-sync pulse No Replace IC301 or


    3
    appeaer at Pin 148 of IC105? check its related circuit.

    Yes

    Does the clock pulse No Replace IC105 or


    5
    appeaer at Pin 44 of IC105? check its related circuit.

    Yes

    Do the pulse appeaer No


    6
    at Pin 43 of IC105?

    Yes

    Does the waveforms No Replace IC251 or


    7 appeaer at Pin 3
    check its related circuit.
    and 16 of CN201?

    Yes

    Replace LCD Panel

    4-2 GH15LS/GH15ES/GH15MS
    4 Troubleshooting

    WAVEFORMS

    1 5

    2 6

    3 7

    GH15LS/GH15ES/GH15MS 4-3
    4 Troubleshooting

    4-3 User Controls Don’t Work

    Does the DC level change at No Check the buttons.


    Pin 35 and 36 of IC301 when you
    (SW801~SW808)
    push the front panel button?

    Yes

    Refer to 4-4 No OSD Display.

    4-4 No OSD

    There is video but no OSD.

    While pushing a front control button does No 1 3 2 No


    5 any pulse appear at Pin 46,47 Do sync signals appear at Pin 44,
    and 55, 56 and 63,64 of IC105? 150 and 43 of IC105?

    Yes Yes

    Replace IC105. Replace IC105 or check its


    related circuit.

    Replace IC251 and IC252. Replace IC105 or check


    its related circuit.

    Replace CN251.

    WAVEFORMS

    4-4 GH15LS/GH15ES/GH15MS
    4 Troubleshooting

    4-5 No SOUND (GH15MS)

    Does the DC 12V appear No


    at Pin 15, 16 of IC401 and Check Q403, Q401 and related circuit.
    Pin 5, 6, 7, 8 of Q403?

    Yes

    Does the sound input signal No Check CN401


    appear at Pin 4 and 9 of IC401? and related circuit.

    Yes

    Does the sound signal appear at No


    Check IC401 and related circuit.
    Pin 14 and 17 of IC401?

    Yes

    Check CN402 outputs.

    GH15LS/GH15ES/GH15MS 4-5
    4 Troubleshooting

    4-6 Microphones Don’t Work

    Does the PC’s sound No Check the PC’s sound program


    program operate well? and compatibility.

    Yes

    Is the connection between the PC No Connect the cable between the PC


    and monitor secure? and monitor.

    Yes

    No Check the connection between


    Is the Internal Microphone
    CN808 on the Audio PCB and the
    connector attached?
    Internal Microphone.

    Yes

    Does the Internal Microphone No


    Check Q801 and related circuits.
    work?

    Yes

    Does the External Microphone No


    Check the CN803 jack.
    work?

    Yes

    OK

    4-7 Headphones Don’t Work

    No Check CN802 on the Audio PCB


    Can you hear any sound from
    and related circuit D805, D806,
    the Headphones?
    R811, and R812.

    Yes

    OK

    4-6 GH15LS/GH15ES/GH15MS

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