Dell - Latitude-14-7480-Laptop - Owner's Manual - En-Us
Dell - Latitude-14-7480-Laptop - Owner's Manual - En-Us
Dell - Latitude-14-7480-Laptop - Owner's Manual - En-Us
Owner's Manual
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 04
Rev. A02
Contents
Contents 3
Removing LED board.................................................................................................................................................22
Installing LED board................................................................................................................................................... 23
Smart card module...........................................................................................................................................................24
Removing smart card cage....................................................................................................................................... 24
Installing smart card cage......................................................................................................................................... 25
Touchpad buttons board................................................................................................................................................. 25
Removing touchpad buttons board......................................................................................................................... 25
Installing touchpad buttons board............................................................................................................................27
Power connector port..................................................................................................................................................... 27
Removing power connector port............................................................................................................................. 27
Installing power connector port............................................................................................................................... 28
Display Assembly..............................................................................................................................................................28
Removing display assembly—with Touch...............................................................................................................28
Installing display assembly—with touch..................................................................................................................30
Display Bezel.....................................................................................................................................................................30
Removing display bezel.............................................................................................................................................. 31
Installing display bezel.................................................................................................................................................31
Camera.............................................................................................................................................................................. 32
Removing camera...................................................................................................................................................... 32
Installing camera.........................................................................................................................................................33
System board....................................................................................................................................................................33
Removing system board............................................................................................................................................33
Installing system board.............................................................................................................................................. 38
Keyboard........................................................................................................................................................................... 38
Removing keyboard assembly.................................................................................................................................. 38
Removing keyboard from keyboard tray................................................................................................................. 40
Installing keyboard to keyboard tray........................................................................................................................ 40
Installing keyboard assembly.....................................................................................................................................40
Palm rest............................................................................................................................................................................ 41
Replacing palm rest ................................................................................................................................................... 41
5 System Setup.............................................................................................................................................. 43
Boot menu........................................................................................................................................................................ 43
Navigation keys................................................................................................................................................................ 44
System setup options...................................................................................................................................................... 44
General screen options....................................................................................................................................................44
System Configuration screen options........................................................................................................................... 45
Video screen options....................................................................................................................................................... 47
Security screen options...................................................................................................................................................47
Secure Boot screen options........................................................................................................................................... 49
Intel software guard extensions screen options...........................................................................................................50
Performance screen options.......................................................................................................................................... 50
Power management screen options...............................................................................................................................51
POST behavior screen options.......................................................................................................................................52
Manageability................................................................................................................................................................... 53
Virtualization support screen options............................................................................................................................ 53
Wireless screen options...................................................................................................................................................53
4 Contents
Maintenance screen options.......................................................................................................................................... 54
System logs screen options............................................................................................................................................ 54
Updating the BIOS in Windows .................................................................................................................................... 55
System and setup password.......................................................................................................................................... 55
Assigning a system password and setup password...............................................................................................55
Deleting or changing an existing system and/or setup password....................................................................... 56
4 System specifications.................................................................................................................................. 57
Supported operating systems.........................................................................................................................................57
Processor specifications................................................................................................................................................. 58
System specifications......................................................................................................................................................58
Memory specifications.................................................................................................................................................... 58
Video specifications.........................................................................................................................................................58
Audio specifications......................................................................................................................................................... 59
Battery specifications......................................................................................................................................................59
AC adapter specifications............................................................................................................................................... 60
Docking options............................................................................................................................................................... 60
Port and connector specifications.................................................................................................................................60
Communication specifications........................................................................................................................................ 61
Camera specifications...................................................................................................................................................... 61
Touchpad specifications...................................................................................................................................................61
Display specifications....................................................................................................................................................... 61
Physical specifications.....................................................................................................................................................63
Environmental specifications.......................................................................................................................................... 63
5 System Setup.............................................................................................................................................. 65
Boot Sequence.................................................................................................................................................................65
Navigation keys................................................................................................................................................................ 66
System setup options......................................................................................................................................................66
General screen options....................................................................................................................................................66
System Configuration screen options............................................................................................................................67
Video screen options....................................................................................................................................................... 69
Security screen options...................................................................................................................................................69
Secure Boot screen options............................................................................................................................................ 71
Intel software guard extensions screen options........................................................................................................... 72
Performance screen options...........................................................................................................................................72
Power management screen options.............................................................................................................................. 73
POST behavior screen options....................................................................................................................................... 74
Manageability....................................................................................................................................................................75
Virtualization support screen options............................................................................................................................ 75
Wireless screen options...................................................................................................................................................75
Maintenance screen options...........................................................................................................................................76
System logs screen options............................................................................................................................................ 76
Updating the BIOS in Windows ..................................................................................................................................... 77
System and setup password........................................................................................................................................... 77
Assigning a system password and setup password............................................................................................... 77
Deleting or changing an existing system and/or setup password........................................................................78
Contents 5
6 Troubleshooting........................................................................................................................................... 79
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................... 79
Running the ePSA diagnostics................................................................................................................................. 79
7 Contacting Dell............................................................................................................................................ 80
6 Contents
1
Working on your computer
Turning off your computer — Windows 10
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1 Click or tap .
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
1 Click Start.
2 Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Small plastic scribe
Component M2.5x 6.0 M2.5x5.0 M2.0 x 5.0 M2.5 x 4.0 M2.0x3.0 M2.0 x 2.5 M2.0 x 2.0
Back cover 8 (captive screw)
Battery (3-cell) 1
Battery (4-cell) 2
SSD module 1
Heat sink module 4
System fan 2 2
WWAN card 1
WLAN card 1
Power connector port 1
ESD bracket 2
EDP bracket 1
Touchpad buttons 2
Fingerprint reader 1
LED board 1
Smart card reader cage 2
Display hinge 6
Display panel
• FHD - 2
• HD - 4
1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2 Use a scribe to pull the SIM card tray.
3 If a SIM card is available, remove the SIM card from the SIM card tray.
Base cover
Removing base cover
1 Follow the procedure in Before working inside your computer.
2 To release the base cover:
a Remember: Exercise caution when loosening the screws. Angle the screw driver to match the head of the
screw to avoid a possible stripped screw head.
Loosen the M2.5 x 6.0 captive screws that secure the base cover to the computer [1].
b Use a plastic scribe to release the base cover from the edgeand lift it from the computer [2].
Remember: Exercise caution when tightening the screws. Angle the screw driver to match the head of the screw to
avoid a possible stripped screw head.
4 Follow the procedure in After working inside your computer.
Battery
Removing battery
1 Follow the procedure in Before working inside your computer.
2 Remove the base cover.
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1].
b Remove the M2.0 x 5.0 screws that secure the battery to the computer [2].
NOTE: A 3-cell battery has a single screw, and a 4-cell battery has two screws. Hence, the image displayed
below is a 4-cell battery.
c Lift the battery from the computer [3].
NOTE: Route the battery cable, if the cable at the base of the battery is un routed.
3 Tighten the M2.0 x 5.0 screws to secure the battery to the computer.
NOTE: A small battery (3-cell) has a single screw, a larger battery (4-cell) has two screws.
4 Install the base cover
5 Follow the procedure in After working inside your computer.
NOTE: When installing the SSD bracket, ensure that the tab on the bracket is held securely with the tab on the palm
rest.
3 Tighten the M2.0x3.0 screws to secure it the SSD bracket.
4 Install the:
a base cover
5 Follow the procedure in After working iinside your computer.
Speaker
Removing speaker module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To release the speaker module:
NOTE: You must un-route the coin cell battery cable from the routing channel.
b Lift the coin cell battery to release it from the adhesive [2].
WWAN card
Removing WWAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the WWAN card:
a Remove the M2.0 x 3.0 screw that secures the metal bracket to the WWAN card .
b Lift the metal bracket that secures the WWAN card .
c Disconnect the WWAN cables from the connectors on the WWAN card .
NOTE: The IMEI number can also be found on the WWAN card.
WLAN card
Removing WLAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the WLAN card:
a Remove the M2.0 x 3.0 screw that secures the metal bracket to the WLAN card [1].
b Lift the metal bracket [2].
c Disconnect the WLAN cables from the connectors on the WLAN card [3].
d Remove the WLAN card from the computer [4].
Memory module
Removing memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the memory module:
a Pull the clips securing the memory module until the module snaps-out [1].
b Remove the memory module from the connector on the system board [2].
Heat sink
Removing heat sink assembly
Heat sink assembly comprises of heat sink and the system fan.
NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink.
c Lift the heat sink assembly from the system board [3].
1 Align the heat sink assembly with screw holders on the system board.
2 Tighten the M2.0 x 3.0 screws to secure the heat sink assembly to the system board.
NOTE: Tighten the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink.
3 Connect the fan cable to the connector on the system board.
4 Install the:
a battery
b base cover
5 Follow the procedure in After working inside your computer.
LED board
Removing LED board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
CAUTION: Avoid pulling the cable as it would result in breaking the cable connector. Instead, use a scribe to
push the edges of the cable connector to release the LED cable.
b Remove the M2.0 x 3.0 screw that secures the LED board to the computer [2].
c Lift the LED board from the computer [3].
a Remove the M2.0 x 3.0 screws that secure the smart card cage to the computer [1].
b Slide and lift the smart card cage from the computer [2].
NOTE: The touchpad buttons board cable is below the smart card cable.
b Remove M2.0 x 3.0 screws that secure the touchpad buttons board [2].
Display Assembly
Display Bezel
NOTE: Adhesive is used to secure the display bezel to the display panel.
4 Remove the display bezel from the display assembly.
NOTE: Adhesive is used to secure the display bezel to the display panel.
3 Install the:
a display assembly
b WLAN card
c WWAN card
d battery
e base cover
4 Follow the procedure in After working inside your computer.
Removing camera
The removal procedure of the camera is only for a touch display.
1 Insert the camera module into the slot on the display assembly.
2 Connect the camera cable.
3 Install the:
a display bezel
b display assembly
c WLAN card
d WWAN card
e battery
f base cover
4 Follow the procedure in After working inside your computer.
System board
Removing system board
1 Follow the procedure in Before working inside your computer.
1 If your computer is shipped with a WWAN card, then the removal of a blank SIM card tray is a requirement.
2 Remove the:
a SIM card
b dummy SIM card tray
c base cover
d battery
e memory module
f PCIe SSD
g WLAN card
h WWAN card
i heat sink assembly
j coin cell battery
2 To identify the screws, seescrew list
3 Remove the M2.0 x 3.0 screws that secure memory module bracket to the system board [1].
NOTE: To disconnect the speaker, LED board, coin cell battery and the power connector port cables, use a plastic
scribe to release the cables from the connectors. Do not pull the cable as it may result in breakage
8 Flip the system board, peel off the tapes securing the bracket and remove the USB Type-C port from the system board.
NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
11 Install the:
a coin cell battery
b heat sink
c WLAN card
d WWAN card
e SSD card
f memory module
g battery
h base cover
12 Follow the procedure in After working inside your computer.
Keyboard
Removing keyboard assembly
NOTE: The keyboard and the keyboard tray together are called the keyboard assembly.
a Remove the M2.0 x 2.5 screws that secure the keyboard [1].
b Lift the keyboard assembly from the chassis [2].
1 Align the keyboard assembly with the screw holders on the computer.
2 Tighten the M2.0 x 2.5 screws that secure the keyboard to the chassis.
3 Connect the keyboard cable, keyboard backlight cable, andtouchpad cable cable to the connectors on the touchpad buttons board.
4 Install the:
Palm rest
Replacing palm rest
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
c memory module
d PCIe SSD
e WLAN card
f WWAN card
g power connector port
h heat sink assembly
i coin cell battery
j speaker
k display assembly
l system board
m keyboard
Topics:
• Boot menu
• Navigation keys
• System setup options
• General screen options
• System Configuration screen options
• Video screen options
• Security screen options
• Secure Boot screen options
• Intel software guard extensions screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Manageability
• Virtualization support screen options
• Wireless screen options
• Maintenance screen options
• System logs screen options
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• Legacy Boot:
• Internal HDD
• Onboard NIC
• UEFI Boot:
• Windows Boot Manager
• Other Options:
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
System Setup 43
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size,
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology
• Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Passthrough MAC address,
Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi
Device, WiGig Device, Cellular Device, Bluetooth Device
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
• Diskette Drive
• Internal HDD
• USB Storage Device
• CD/DVD/CD-RW Drive
• Onboard NIC
Boot sequence
options • Windows boot manager
• WindowsIns
44 System Setup
Option Description
Boot list options
• Legacy
• UEFI—selected by default
Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Options Enable Attempt Legacy Boot is disabled by default.
• Disabled
• Enabled
• Enable UEFI network stack: This option is enabled by default.
• Enabled w/PXE
Parallel Port Allows you to configure the parallel port on the docking station. The options are:
• Disabled
• AT: This option is enabled by default.
• PS2
• ECP
Serial Port Allows you to configure the integrated serial port. The options are:
• Disabled
• COM1: This option is enabled by default.
• COM2
• COM3
• COM4
SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are:
• Disabled
• AHCI
• RAID On: This option is enabled by default.
Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
• SATA-0
• M.2 PCI-e SSD-0
• SATA-2
System Setup 45
Option Description
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, floppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port. This option is disabled by default
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
Illumination can be set from 0% to 100%. The options are:
• Disabled—enabled by default
• Dim (50%)
• Bright
Keyboard Backlight The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard
with AC Illumination will continue to support the various illumination levels. This field has an effect when the backlight is
enabled. This option is enabled by default.
Keyboard Backlight The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Timeout on AC Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled. The options are:
• 5 sec
46 System Setup
Option Description
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Keyboard Backlight The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not
Timeout on Battery affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when
the backlight is enabled. The options are:
• 5 sec
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Touchscreen It controls whether the screen is enabled or disabled. This option is enabled by default.
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
NOTE: The video setting is visible only when a video card is installed into the system.
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
System Setup 47
Option Description
Default setting: Not set
System Password Allows you to set, change, or delete the system password.
Internal HDD-2 Allows you to set, change, or delete the administrator password.
Password
NOTE: Successful password changes take effect immediately.
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Password Allows you to specify the minimum and max password lengths of the Administrator and System passwords.
Configuration
• min-4—by default, if you want to change you can increase the number
• max-32—you can decrease the number
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
• Disabled
• Reboot bypass
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
Changes If disabled the setup options are locked by the admin password.
Option "allow wireless switch changes" is not selected by default.
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
48 System Setup
Option Description
NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.
Computrace Allows you to activate or disable the optional Computrace software The options are:
• Deactivate
• Disable
• Activate—enabled by default
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes are allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support—enabled by default
OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options
Access are:
• Enabled
• One Time Enable
• Disable
Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set.
Lockout Default Setting: This option is enabled
• Disabled
• Enabled
Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Management Mode option is disabled by default. The options are:
• PK—enabled by default
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
System Setup 49
Option Description
• Delete—Deletes the selected key
• Reset All Keys—Resets to default setting
• Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default
settings.
• Disabled
• Enabled
Enclave Memory This option sets SGX Enclave Reserve Memory Size. The options are:
Size
• 32 MB
• 64 MB
• 128 MB—enabled by default
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
C-States Control Allows you to enable or disable the additional processor sleep states.
• C states
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
50 System Setup
Option Description
Default setting: The option is enabled.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
Default setting: Disabled
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
Advanced Battery This option enables you to maximize the battery health. By enabling this option, your system uses the standard
Charge charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Configuration Disabled
System Setup 51
Option Description
Default setting: Disabled
Primary Battery Allows you to select the charging mode for the battery. The options are:
Charge
Configuration • Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Sleep mode
• OS Automatic selection—enabled by default
Force S3
Type-C connector
power • 7.5 Watts
• 15 Watts—enabled by default
Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
(Embedded)
• Fn Key Only—default.
• By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only
mode.
Mouse/Touchpad Allows you to define how the system handles mouse and touch pad input. The options are:
• Serial Mouse
• PS2 Mouse
• Touchpad/PS-2 Mouse: This option is enabled by default.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
52 System Setup
Option Description
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
Extended BIOS Allows you to create an extra preboot delay. The options are:
POST Time
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
Manageability
Option Description
USB provision Enable USB provision is not selected by default
MEBX Hotkey — Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
enabled by default
• Disabled
• Enabled
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.
System Setup 53
Option Description
• WWAN
• GPS (on WWAN Module)
• WLAN/WiGig
• Bluetooth
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
Wireless Device Allows you to enable or disable the internal wireless devices.
Enable
• WWAN/GPS
• WLAN/WiGig
• Bluetooth
NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
default.
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not
enabled by default. The following is list of devices affected:
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard
drive or an external USB key.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
54 System Setup
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature is disabled.
1 In the System BIOS or System Setup screen, select Security and press Enter.
System Setup 55
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Confirm new password field and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
56 System Setup
4
System specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For
more information about the configuration of your computer, go to Help and Support in your Windows operating system and
select the option to view information about your computer.
Topics:
System specifications 57
Processor specifications
Feature Specification
Types
• 7th generation Intel Core i3 / i5 / i7 series
• 6th generation Intel Core i5 / i7 series
System specifications
Feature Specification
Chipset Integrated in the processor
Memory specifications
Feature Specification
Memory connector Two SoDIMM slots
Minimum memory 4 GB
Maximum memory 32 GB
Video specifications
Feature Specification
Type Integrated on system board
UMA controller
• Intel Integrated HD Graphics 620
• Intel Integrated HD Graphics 520 (available with Intel 6th Gen Core I only)
• Intel Integrated HD Graphics 640 (available with Intel 7th Gen Core I 7660u only)
External display
support • On system – eDP (internal display), HDMI
• Optional Type-C port – VGA, DisplayPort 1.2, DVI and Thunderbolt
NOTE: Supports one VGA, DisplayPort, HDMI through the Docking station.
58 System specifications
Audio specifications
Feature Specification
Types Four-channel high-definition audio
Speakers Two
Battery specifications
Feature Specification
Type
• 3-cell Lithium Prismatic battery with ExpressCharge
• 4-cell Lithium Prismatic battery with ExpressCharge
42 WHr (3–cell):
60 WHr (4–cell):
Temperature range
Operating
• Charge: 0°C to 50°C (32°F to 158°F)
• Discharge: 0°C to 70°C (32°F to 122°F)
System specifications 59
AC adapter specifications
Feature Specification
Type 65 W or 90 W
Input frequency 50 Hz to 60 Hz
Docking options
NOTE: Docking stations are sold separately.
Options
• Dell Dock WD15
• Dell Dock Stand DS1000
• Dell Thunderbolt Dock TB16
USB
• Two USB 3.0
• One DisplayPort over USB Type-C (optional Thunderbolt 3)
60 System specifications
Feature Specification
Express Card None
AC adapter One
Communication specifications
Features Specification
Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)
Wireless Internal wireless local area network (WLAN), wireless wide area network (WWAN), WiGig
Camera specifications
NOTE: Systems with FHD display are also shipped with an optional IR camera that supports Windows hello feature.
Feature Specification
Type HD fixed focus
Touchpad specifications
Feature Specification
Active Area:
X-axis 99.50 mm
Y-axis 53.0 mm
Display specifications
Feature Specification
Type - 14.0" Anti Glare HD WLED-Non Touch
Megapixels 1.05
System specifications 61
Feature Specification
Pixels per inch (PPI) 112
Refresh rate 60 Hz
Megapixels 2.07
Refresh rate 60 Hz
Feature Specification
Type - 14.0" FHD Anti Glare IPDS - Touch
Megapixels 2.07
Refresh rate 60 Hz
62 System specifications
Feature Specification
Maximum viewing +/-80°
angles—horizontal
Luminance 270
Megapixels 3.68
Pixels per inch (PPI) 210
Refresh rate 60 Hz
Physical specifications
Feature Specification
Front height—non- 11.58 mm (0.45 inch)
touch
Environmental specifications
Temperature Specifications
Operating 0°C to 60°C (32°F to 140°F)
System specifications 63
Relative humidity Specifications
—maximum
Operating 10% to 90% (non-condensing)
Altitude— Specifications
maximum
Operating –15.2 m to 3048 m (–50 to 10,000 ft)
0°C to 35°C
64 System specifications
5
System Setup
Topics:
• Boot Sequence
• Navigation keys
• System setup options
• General screen options
• System Configuration screen options
• Video screen options
• Security screen options
• Secure Boot screen options
• Intel software guard extensions screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Manageability
• Virtualization support screen options
• Wireless screen options
• Maintenance screen options
• System logs screen options
• Updating the BIOS in Windows
• System and setup password
Boot Sequence
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can:
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
The boot sequence screen also displays the option to access the System Setup screen.
System Setup 65
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size,
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology
• Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Passthrough MAC address,
Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi
Device, WiGig Device, Cellular Device, Bluetooth Device
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
• Diskette Drive
• Internal HDD
• USB Storage Device
• CD/DVD/CD-RW Drive
• Onboard NIC
Boot sequence
options • Windows boot manager
• WindowsIns
66 System Setup
Option Description
Boot list options
• Legacy
• UEFI—selected by default
Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Options Enable Attempt Legacy Boot is disabled by default.
• Disabled
• Enabled
• Enable UEFI network stack: This option is enabled by default.
• Enabled w/PXE
Parallel Port Allows you to configure the parallel port on the docking station. The options are:
• Disabled
• AT: This option is enabled by default.
• PS2
• ECP
Serial Port Allows you to configure the integrated serial port. The options are:
• Disabled
• COM1: This option is enabled by default.
• COM2
• COM3
• COM4
SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are:
• Disabled
• AHCI
• RAID On: This option is enabled by default.
Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
• SATA-0
• M.2 PCI-e SSD-0
• SATA-2
System Setup 67
Option Description
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, floppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port. This option is disabled by default
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
Illumination can be set from 0% to 100%. The options are:
• Disabled—enabled by default
• Dim (50%)
• Bright
Keyboard Backlight The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard
with AC Illumination will continue to support the various illumination levels. This field has an effect when the backlight is
enabled. This option is enabled by default.
Keyboard Backlight The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Timeout on AC Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled. The options are:
• 5 sec
68 System Setup
Option Description
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Keyboard Backlight The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not
Timeout on Battery affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when
the backlight is enabled. The options are:
• 5 sec
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Touchscreen It controls whether the screen is enabled or disabled. This option is enabled by default.
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
NOTE: The video setting is visible only when a video card is installed into the system.
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
System Setup 69
Option Description
Default setting: Not set
System Password Allows you to set, change, or delete the system password.
Internal HDD-2 Allows you to set, change, or delete the administrator password.
Password
NOTE: Successful password changes take effect immediately.
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Password Allows you to specify the minimum and max password lengths of the Administrator and System passwords.
Configuration
• min-4—by default, if you want to change you can increase the number
• max-32—you can decrease the number
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
• Disabled
• Reboot bypass
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
Changes If disabled the setup options are locked by the admin password.
Option "allow wireless switch changes" is not selected by default.
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
70 System Setup
Option Description
NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.
Computrace Allows you to activate or disable the optional Computrace software The options are:
• Deactivate
• Disable
• Activate—enabled by default
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes are allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support—enabled by default
OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options
Access are:
• Enabled
• One Time Enable
• Disable
Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set.
Lockout Default Setting: This option is enabled
• Disabled
• Enabled
Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Management Mode option is disabled by default. The options are:
• PK—enabled by default
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
System Setup 71
Option Description
• Delete—Deletes the selected key
• Reset All Keys—Resets to default setting
• Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default
settings.
• Disabled
• Enabled
Enclave Memory This option sets SGX Enclave Reserve Memory Size. The options are:
Size
• 32 MB
• 64 MB
• 128 MB—enabled by default
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
C-States Control Allows you to enable or disable the additional processor sleep states.
• C states
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
72 System Setup
Option Description
Default setting: The option is enabled.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
Default setting: Disabled
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
Advanced Battery This option enables you to maximize the battery health. By enabling this option, your system uses the standard
Charge charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Configuration Disabled
System Setup 73
Option Description
Default setting: Disabled
Primary Battery Allows you to select the charging mode for the battery. The options are:
Charge
Configuration • Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Sleep mode
• OS Automatic selection—enabled by default
Force S3
Type-C connector
power • 7.5 Watts
• 15 Watts—enabled by default
Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
(Embedded)
• Fn Key Only—default.
• By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only
mode.
Mouse/Touchpad Allows you to define how the system handles mouse and touch pad input. The options are:
• Serial Mouse
• PS2 Mouse
• Touchpad/PS-2 Mouse: This option is enabled by default.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
74 System Setup
Option Description
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
Extended BIOS Allows you to create an extra preboot delay. The options are:
POST Time
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
Manageability
Option Description
USB provision Enable USB provision is not selected by default
MEBX Hotkey — Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
enabled by default
• Disabled
• Enabled
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.
System Setup 75
Option Description
• WWAN
• GPS (on WWAN Module)
• WLAN/WiGig
• Bluetooth
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
Wireless Device Allows you to enable or disable the internal wireless devices.
Enable
• WWAN/GPS
• WLAN/WiGig
• Bluetooth
NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
default.
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not
enabled by default. The following is list of devices affected:
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard
drive or an external USB key.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
76 System Setup
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature is disabled.
1 In the System BIOS or System Setup screen, select Security and press Enter.
System Setup 77
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Confirm new password field and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
78 System Setup
6
Troubleshooting
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Troubleshooting 79
7
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
80 Contacting Dell