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Mba III Unit I Notes

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UNIT -1

What is Business Analytics?

Business Analytics is the process of collecting, organizing, analyzing, and interpreting data to gain
insights that can be used to make informed business decisions. It involves using statistical and
quantitative analysis techniques to extract meaningful insights from data and using these insights
to improve business performance.

Business analytics can be applied to various areas of business, including sales, marketing, finance,
operations, and customer service. By analyzing data from these areas, organizations can identify
trends, patterns, and correlations that can help them make informed decisions and optimize their
business processes.

Some of the techniques used in business analytics include data mining, predictive analytics, data
visualization, and statistical analysis. These techniques can be used to generate reports,
dashboards, and visualizations that provide actionable insights for business decision-makers.

Overall, business analytics is a crucial tool for organizations looking to improve their
competitiveness and profitability in today's data-driven business environment.

Business analytics involves using various tools and techniques to process and analyze large
volumes of data to gain insights and make informed decisions. These tools can include software
programs, data visualization tools, machine learning algorithms, and statistical models.

One of the primary goals of business analytics is to improve business performance by identifying
areas of the business that can be optimized. For example, by analyzing customer data, an
organization can identify patterns and trends in customer behavior, which can help them, improve
customer retention and increase sales.

Business Analytics Types

There are several types of business analytics that organizations can use to gain insights and make
informed decisions. Here are some of the most common types:

1. Descriptive analytics: Descriptive analytics involves analyzing historical data to


understand what happened in the past. This type of analysis helps organizations
identify trends and patterns in their data and gain insights into past performance.

2. Diagnostic analytics: Diagnostic analytics involves analyzing data to understand why


something happened in the past. This type of analysis helps organizations identify the
root causes of problems and can be used to diagnose issues and make improvements.

3. Predictive analytics: Predictive analytics involves analyzing data to make predictions


about future outcomes. This type of analysis uses statistical models and machine
learning algorithms to identify patterns in data and forecast future trends.
4. Prescriptive analytics: Prescriptive analytics involves using data and insights to make
decisions about what actions to take in the future. This type of analysis helps
organizations optimize their operations by identifying the best course of action based
on data-driven insights.

5. Text analytics: Text analytics involves analyzing unstructured data, such as customer
feedback or social media posts, to gain insights into customer sentiment and behavior.
This type of analysis can help organizations improve customer service and develop
more effective marketing strategies.

6. Spatial analytics: Spatial analytics involves analyzing geographic data to gain insights
into location-based trends and patterns. This type of analysis is often used in industries
such as real estate, retail, and transportation to optimize operations and improve
decision-making.

WHAT IS DATA ANALYSIS?

The process of scrutinizing raw data with the purpose of drawing conclusion about that information is
called ―Data Analysis. The main aim of Data Analysis is to convert the available cluttered data into a
format which is easy to understand, more legible, conclusive and which supports the mechanism of
decision-making.

Data analysis is the practice of extracting valuable insights from data through analytical and statistical
tools. It encompasses tasks such as data examination, refinement, transformation, and modeling, all of
which contribute to the discovery of meaningful patterns and information within the data.

The significance of data analysis lies in its ability to assist organizations in making informed business
choices. In today's landscape, businesses gather data continuously through various means such as surveys,
online tracking, marketing analytics, subscription data, social media monitoring, and more.

These data manifest in diverse structures, which encompass, but are not restricted to, the subsequent
categories:

1. Big Data: The concept of big data, denoting data that is extremely extensive, rapid, or intricate, emerged
in the early 2000s. Doug Laney, an industry analyst, formulated the prevalent definition of big data with
the three Vs: volume, velocity, and variety.

 Volume: As mentioned earlier, organizations amass data incessantly. Unlike in the past, storing data is
now affordable and space-efficient.

 Velocity: Swift processing of incoming data is essential. With the rise of the Internet of Things, data
can pour in at an unprecedented pace.

 Variety: Organizations gather and store data in numerous forms, spanning from structured data (e.g.,
numerical data) to unstructured data (e.g., emails, videos, audio), which we'll explore further.

2. Metadata: Metadata serves as data that furnishes information about other data, such as an image. In
everyday scenarios, you might encounter this by right-clicking on a file and choosing "Get Info," which
presents details like file size, creation date, and more.
3. Real-time Data: This type of data is instantly accessible upon acquisition. A prime illustration is a stock
market ticker, promptly relaying information about the most active stocks.

4. Machine Data: Machine data is entirely machine-generated, devoid of human instruction. An example is
call logs automatically generated by smartphones.

5. Quantitative and Qualitative Data: Quantitative data, also labeled as structured data, can adopt the
form of a traditional database with rows and columns. Qualitative data, or unstructured data,
encompasses the no tabular types like text, images, videos, etc. This will be further explored in the
subsequent section.

Business Analytics vs. Data Science

Business analytics (BA) and data science are both related to using data to gain insights and make
decisions, but they differ in their focus and techniques.

BA is focused on using data to support business decision-making. It involves using statistical and
quantitative analysis techniques to analyze data and generate insights that can be used to make
informed decisions. BA typically focuses on analyzing structured data, such as financial data, sales
data, and customer data.

Data science, on the other hand, is a broader field that involves using a range of techniques to
extract insights from data. It involves using statistical analysis, machine learning, and data
visualization techniques to analyze data and generate insights. Data science typically focuses on
analyzing large and complex data sets, including unstructured data such as text data, image data,
and social media data.

In summary, BA focuses on using data to support business decision-making by analyzing


structured data, while data science is a broader field that uses a range of techniques to analyze
data, including unstructured data, and extract insights.

Business Analytics Best Practices


Here are some best practices for effective business analytics:

1. Define clear goals: Before starting any analytics project, it is important to define clear
goals and objectives. This will help ensure that the analysis is focused and aligned with
the business strategy.

2. Collect quality data: Good quality data is essential for accurate analysis. Organizations
should ensure that the data they collect is accurate, complete, and relevant to the
analysis.

3. Use appropriate analytical tools and techniques: There are a variety of analytical
tools and techniques available, and it is important to use the right ones for the task at
hand. This may involve using statistical analysis, data visualization, or machine learning
techniques, depending on the nature of the analysis.
4. Communicate insights effectively: The insights gained from analysis should be
communicated in a clear and concise manner, using visualizations and other techniques
to make the insights easy to understand.

5. Continuously monitor and refine the analysis: Analytics is an ongoing process, and
organizations should continuously monitor and refine their analysis to ensure that it
remains relevant and up-to-date.

6. Foster a data-driven culture: To truly harness the power of analytics, organizations


should foster a culture that values data-driven decision-making. This may involve
providing training and support to employees, investing in analytics infrastructure, and
encouraging collaboration across departments.

Overall, by following these best practices, organizations can effectively leverage analytics to drive
business success.
There are some additional best practices for business analytics:

1. Start with a hypothesis: Rather than blindly analyzing data, it is often helpful to start
with a hypothesis or a set of questions to guide the analysis. This can help ensure that
the analysis is focused and relevant to the business.

2. Involve stakeholders: To ensure that the analysis is aligned with business needs, it is
important to involve stakeholders from across the organization. This may include
representatives from different departments or functional areas, as well as external
stakeholders such as customers or partners.

3. Ensure data security and privacy: With the increasing importance of data in business
analytics, it is essential to ensure that the data is protected from unauthorized access or
misuse. Organizations should implement appropriate security measures and ensure
compliance with relevant data privacy regulations.

4. Emphasize data governance: Data governance refers to the processes and policies for
managing data across the organization. Effective data governance is essential for
ensuring that the data used in analytics is accurate, consistent, and reliable.

5. Monitor and measure the impact: To evaluate the effectiveness of analytics efforts, it
is important to monitor and measure the impact of the analysis on business outcomes.
This may involve tracking key performance indicators (KPIs) or conducting A/B testing
to compare the outcomes of different approaches. By following these best practices,
organizations can effectively leverage analytics to gain insights, make data-driven
decisions, and drive business success.

Careers in business analytics:

Business analytics is a rapidly growing field, and there are many career opportunities for
individuals with the necessary skills and expertise. Here are some of the most common careers in
business analytics:
1. Business analyst: Business analysts are responsible for analyzing data to identify
trends and insights that can help improve business operations. They may work in a
variety of industries, such as finance, marketing, or operations.

2. Data analyst: Data analysts are responsible for collecting and analyzing data to identify
patterns and insights that can help inform business decisions. They may work with both
structured and unstructured data and use statistical and analytical tools to perform
their work.

3. Data scientist: Data scientists are responsible for developing and applying statistical
and machine learning algorithms to large and complex data sets. They may work with a
range of data types, including text, images, and social media data.

4. Business intelligence analyst: Business intelligence analysts are responsible for


collecting and analyzing data to create reports and dashboards that can help inform
business decisions. They may work with structured data from a variety of sources,
including databases, spreadsheets, and enterprise systems.

5. Big data analyst: Big data analysts are responsible for collecting and analyzing large
and complex data sets, often using tools such as Hadoop and Apache Spark. They may
work with structured and unstructured data and use advanced analytics techniques to
extract insights.

6. Marketing analyst: Marketing analysts are responsible for analyzing customer data to
identify trends and insights that can help inform marketing strategies. They may work
with a range of data sources, such as customer surveys, social media data, and web
analytics.

7. Operations analyst: Operations analysts are responsible for analyzing operational data
to identify opportunities for process improvement and cost reduction. They may work
with a range of data types, such as production data, supply chain data, and logistics
data.

Overall, there are many career opportunities in business analytics, with a range of roles and
specializations available depending on the specific skills and expertise of the individual.

What is Data Science?

Data science is a deep study of the massive amount of data, which involves extracting meaningful
insights from raw, structured, and unstructured data that is processed using the scientific method,
different technologies, and algorithms.

It is a multidisciplinary field that uses tools and techniques to manipulate the data so that you can
find something new and meaningful.

Data science uses the most powerful hardware, programming systems, and most efficient
algorithms to solve the data related problems. It is the future of artificial intelligence.
In short, we can say that data science is all about:

o Asking the correct questions and analyzing the raw data.


o Modeling the data using various complex and efficient algorithms.
o Visualizing the data to get a better perspective.
o Understanding the data to make better decisions and finding the final result.

Example:

Let suppose we want to travel from station A to station B by car. Now, we need to take some
decisions such as which route will be the best route to reach faster at the location, in which route
there will be no traffic jam, and which will be cost-effective. All these decision factors will act as
input data, and we will get an appropriate answer from these decisions, so this analysis of data is
called the data analysis, which is a part of data science.

Need for Data Science:


Types of Data Science Job

If you learn data science, then you get the opportunity to find the various exciting job roles in this
domain. The main job roles are given below:

1. Data Scientist
2. Data Analyst
3. Machine learning expert
4. Data engineer
5. Data Architect
6. Data Administrator
7. Business Analyst
8. Business Intelligence Manager

Below is the explanation of some critical job titles of data science.

1. Data Analyst:

Data analyst is an individual, who performs mining of huge amount of data, models the data, looks
for patterns, relationship, trends, and so on. At the end of the day, he comes up with visualization
and reporting for analyzing the data for decision making and problem-solving process.

Skill required: For becoming a data analyst, you must get a good background in mathematics,
business intelligence, data mining, and basic knowledge of statistics. You should also be
familiar with some computer languages and tools such as MATLAB, Python, SQL, Hive, Pig,
Excel, SAS, R, JS, Spark, etc.
2. Machine Learning Expert:

The machine learning expert is the one who works with various machine learning algorithms used
in data science such as regression, clustering, classification, decision tree, random forest, etc.

Skill Required: Computer programming languages such as Python, C++, R, Java, and Hadoop.
You should also have an understanding of various algorithms, problem-solving analytical skill,
probability, and statistics.

3. Data Engineer:

A data engineer works with massive amount of data and responsible for building and maintaining
the data architecture of a data science project. Data engineer also works for the creation of data
set processes used in modeling, mining, acquisition, and verification.

Skill required: Data engineer must have depth knowledge of SQL, Mongo DB, Cassandra, Base,
Apache Spark, Hive, Map Reduce, with language knowledge of Python, C/C++, Java, Perl, etc.

4. Data Scientist:

A data scientist is a professional who works with an enormous amount of data to come up with
compelling business insights through the deployment of various tools, techniques, methodologies,
algorithms, etc.

Skill required: To become a data scientist, one should have technical language skills such as R,
SAS, SQL, Python, Hive, Pig, Apache spark, MATLAB. Data scientists must have an
understanding of Statistics, Mathematics, visualization, and communication skills.

Prerequisite for Data Science

Non-Technical Prerequisite:

o Curiosity: To learn data science, one must have curiosities. When you have curiosity and ask
various questions, then you can understand the business problem easily.
o Critical Thinking: It is also required for a data scientist so that you can find multiple new
ways to solve the problem with efficiency.
o Communication skills: Communication skills are most important for a data scientist
because after solving a business problem, you need to communicate it with the team.

Technical Prerequisite:

o Machine learning: To understand data science, one needs to understand the concept of
machine learning. Data science uses machine learning algorithms to solve various problems.
o Mathematical modeling: Mathematical modeling is required to make fast mathematical
calculations and predictions from the available data.
o Statistics: Basic understanding of statistics is required, such as mean, median, or standard
deviation. It is needed to extract knowledge and obtain better results from the data.
o Computer programming: For data science, knowledge of at least one programming
language is required. R, Python, Spark are some required computer programming
languages for data science.

Databases: The depth understanding of Databases such as SQL is essential for data science to get
the data and to work with data.

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