Chinsu. Germany - Report
Chinsu. Germany - Report
Chinsu. Germany - Report
CHIN-SU’S
INTERNATIONAL
MARKETING PLAN
GLOBAL MARKETING
MARKETING MANAGEMENT 63E - GROUP 5
OCT 2023
01.
CONTENTS
THE COMPANY INTRODUCTION
02.
HOME COUNTRY (VIETNAM)
03.
CHIN-SU SWOT ANALYSIS
04.
INTERNATIONAL MARKET
SELECTION
05.
HOST COUNTRY (GERMANY)
06.
ENTRY MODE
07.
MARKETING MIX STRATEGY
08. 10.
IMPLEMENTING PROGRAMME CONTROL & EVALUATION
REFERENCE
09.
PLANNING BUDGET APPENDIX
02
1.1. History of formation and
development
CHIN-SU is a branch of Masan Group Corporation’s
subsidiary. Masan Group Corporation was
incorporated in November 2004 under Ma San
Shipping Corporation. They officially changed the
name to Masan Group Corporation in August 2009
and were successfully listed on the Ho Chi Minh
Stock Exchange on 5 November 2009. The name
was formally changed to Masan Group Corporation
in July 2015 in order to be consistent with the
INTRODUCTION
The founder of CHIN-SU is Ms. Nguyễn Hoàng Yến, who serves as the
Deputy CEO of Masan Consumer and is the wife of the Chairman of the
Board of Directors, Mr. Nguyễn Đăng Quang. CHIN-SU made its debut on
the market in 2002, with its first product being CHIN-SU soy sauce.
Product Exported to
CHIN-SU Delight
America
Truffle chili sauce
CHIN-SU twice-as-
America and Japan
spicy chili sauce
Fish sauce
CHIN-SU East Sea
line
Anchovies fish Japan, Europe and Russia
sauce
CHIN-SU Shiitake
Seasoning Mushroom &
Japan
line Kombu Kelp
seasoning
Instant
CHIN-SU Phở story Korea
noodles line
11
The brand also brought a different spice
collection that was tailored for the Korean
consumer market which includes
products like Bibim sauce made with
spicy gochujang - a traditional Korean
chili sauce. The collection was also very
well-perceived in Korea, helping the
brand increase its recognition in the
global market. CHIN-SU also exported
their instant Phở for the first time to
Korea in 2023 after a long process of
researching and understanding the
needs of international consumers, the
product has been said to have “captured
the hearts” of many Koreans. The success
that CHIN-SU has been receiving is a
stepping stone to the brand’s great plan
of going global.
The HS code for instant noodles made from rice is 19023020, which means
the export tariff for CHIN-SU’s instant noodles stands at 0% (“THỦ TỤC XUẤT
KHẨU MÌ ĂN LIỀN, PHỞ ĂN LIỀN”). Therefore, CHIN-SU only needs to
complete export procedures, submit all documents for customs clearance,
and is not required to pay taxes.
Vietnam joined the World Trade Organization (WTO) in 2007, marking the first
significant milestone in the period of economic opening and integration into
the global economy. Since then, Vietnam has actively negotiated and signed
many new free trade agreements (FTAs), both bilateral and multilateral.
Recently, Vietnam signed two high-potential agreements, EVFTA and RCEP,
covering both export markets and products, promising to maintain exports as
the main growth driver of the economy
10%
7,5%
5%
2,5%
0%
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12
13
14
15
16
17
18
19
20
21
22
20
20
20
20
20
20
20
20
20
20
20
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Confucian Influence
Vietnam has a strong Confucian heritage, which places
importance on filial piety, respect for authority, and hierarchical
relationships. These values influence family dynamics, social
interactions, and organizational structures.
Collectivism
Vietnamese society is characterized by collectivist values,
emphasizing the well-being of the group over individual desires.
Family and community ties play a crucial role, and loyalty and
obligations to one's social network are highly valued.
Strengths
Strong financial backing of Parent company
Being part of the Masan Group Corporation can provide CHIN-SU with financial
stability, access to resources, and synergies with other business units within
the group, which can be advantageous in terms of growth and market
expansion.
Consolidated financial results with net revenue in the first 6 months of Masan
reached 36,023 billion VND, down 12.5% compared to 41,196 billion VND in the
same period last year. (link)
Export experience
Masan Consumer Joint Stock Company (part of Masan Group) has experience
exporting CHIN-SU’s products to nearly 20 countries, such as the EU, the USA,
Australia, Japan, etc. (link)
Opportunities
Vietnamese food became popular (VietNamNet, 2022 )
In Taste Atlas's collection of the top 100 world cuisines, Vietnam was ranked
20th (This collection was ranked according to audience votes for ingredients,
dishes, and beverages).
Vietnam has joined the WTO and signed the EVFTA agreement
Vietnamese businesses benefit from preferential export policies, making it
easier to expand into other nations, especially Europe. Exports of consumer
goods are becoming more popular, and government regulations encourage
exports to international markets.
20
Threats
Exchange rates
Fluctuations in exchange rates and financial conditions in the source and
destination countries may affect CHIN-SU's competitiveness and profitability.
Changes in currency values may increase product costs or affect product
prices in international markets.
SWOT Analysis
S W
Strong financial backing of Human resources
Parent company Dependence on the
Strong brand recognition domestic market
Diverse Product Portfolio
Export experience
O T
Vietnamese food became Exchange rates
popular International marketplaces
Demand for instant noodles are highly competitive
increased
EU loosens food safety
regulations for Vietnamese
instant noodles
Vietnam has joined the WTO
and signed the EVFTA
agreement
MARKET SELECTION
famous products such as CHIN-SU Chili sauce and CHIN-SU
Fish sauce, Masan Group in general and CHIN-SU, in
particular, are expanding the export of another product line
INTERNATIONAL
like instant noodles. The business has chosen developed
countries in Asia such as Japan and Korea and has been
successful here. That is the stepping stone and also a sign
that CHIN-SU can succeed in larger markets. This helps
businesses to enter the market more easily and
conveniently, especially if they already have the necessary
resources and market knowledge.
Turkey
Turkey has a troubled political relationship with the EU because Turkey
doesn’t consider human rights their top priority.
And in June 2022, The European Council reiterated its concerns regarding
the rule of law and fundamental rights in Turkey, without making human
rights a priority in the relationship. The EU’s relationship with Turkey is
falling.
Poland
Poland has initiated legal proceedings against certain climate policies of
the EU.
The EU’s recently adopted climate legislation was not correctly assessed,
exceeded Brussels’ authority, and now threatens Poland’s economy as well
as energy security, legal arguments published on Monday (28 August)
contend.
France
There was a wave of riots in France from June to July of 2023. These riots
have disrupted business activities, leading to a €1 billion loss to the local
economy. It is uncertain if France's political status will regain stability soon,
therefore, it is best not to enter France in the coming time.
24
4.2. Second screening
We use the MACS model: Market Attractiveness/Competitive Strengths.
Score 1 3 5
Market growth
3-3,5 3,6-4 >=4
(2023 - 2028)
Market prohibitive
>=3,9 3,5-3,8 3,1-3,4
conditions
Economic stability
1,2,3,4 5,6,7 8,9,10
(Scale 1-10)
Expenditure on
2100-2900 2901-3700 >=3701
food per capita (€)
Weight x Score
Germany Italy Spain Netherlands Switzerland
GDP per capita (USD) 0,1 0,3 0,1 0,1 0,3 0,5
Market demand for
instant noodles 0,2 1 0,2 0,2 0,2 0,2
(million servings)
Market growth (2023 -
0,2 0,6 0,2 0,6 1 1
2028)
Market prohibitive
0,15 0,75 0,15 0,75 0,75 0,45
conditions
Economic stability
0,2 1 0,2 0,2 0,6 1
(Scale 1-10)
Political stability 0,1 0,3 0,1 0,1 0,3 0,5
Expenditure on food
0,05 0,05 0,15 0,05 0,15 0,25
per capita (€)
Total 1 4 1,1 2 3,3 3,9
CS screening variables – Competitive Strengths
Score 1 3 5
Market awareness
of Vietnamese 1,2,3,4 5,6,7 8,9,10
cuisine
Instant noodle
consumption 0.5-2.5 2.5-5 5-10
(serving per capita)
Geographic
distance to Masan's >1000km 500km-1000km < 500km
distributor in the EU
Weight x Score
Germany Italy Spain Netherlands Switzerland
Market awareness of
0,25 0,75 0,25 0,25 0,25 0,25
Vietnamese cuisine
Instant noodle
consumption (serving 0,3 0,9 0,3 0,3 0,9 0,3
per capita)
Presence of CHIN-SU
0,3 1,5 0,3 0,3 1,5 0,3
product
Geographic distance
to Masan's distributor 0,15 0,75 0,15 0,15 0,75 0,45
in the EU
Total 1 3,9 1 1 3,4 1,3
The result of the project work and all the analysis was the following ranking of
the most attractive countries for CHIN-SU Instant Noodle product in Europe:
1. Germany
2. Netherlands
3. Switzerland
5.1. Political/Legal
Environment
Germany is considered to have low
political risks. Germany is a On 30 June 2019, the EU and
member of the WTO, as is the EU Vietnam signed a free trade
in its own right. Trade agreements agreement and an investment
concluded by the EU apply to protection agreement in Hanoi.
Germany and Germany applies the Germany is Viet Nam’s largest
same process and procedures for trading partner within the EU
importing goods as the EU. To and welcomes the signing of
export to Germany, there are a few the agreement. Tariff barriers
regulations that the home country are almost removed according
must follow like food safety to the general principle of
regulations, including the Food maximizing trade facilitation.
Labeling Ordinance, Packaging The free trade agreement took
Ordinance, Dietetic Foods effect on 1 August 2020. The
Ordinance, various hygienic and investment protection
veterinary requirements, as well as agreement has to be ratified by
numerous other special product or all EU Member States before
product group rules and entering into force.
regulations.
However, the fact that the EU still maintains control at the border gate
with a frequency of 20% requires Vietnam to always maintain good food
safety control of instant noodles. If in the last 6 months of 2023,
Vietnamese instant noodles exported to the EU violate food safety
regulations, the EU's next move will be to increase supervision to 50% at
the border gate and then turn it around Annex II and the process of
convincing the EU to reintroduce Annex I is much more difficult.
Cultural Heritage
Individualism
Cuisine
Multiculturalism
Age: 18-50
Gender: Male - Female
Demographic Income: Medium-Medium high
Occupation: All
Social class: Middle-Class
Age: 20-50
Gender: Male-Female
Demographic Income: Medium-Medium high
Occupation: All
Social class: Middle Class
Vifon is a well-established
and reputable brand in the
fast food industry, known
for its high quality and
reliability.
Ba Mien offers a
diverse range of food
products, such as
packaged, canned,
and bagged foods, to
cater to various
Ba Mien's raw material
customer needs.
supply and production
can be hindered by
3 Miền The company owns
natural factors like
state-of-the-art
weather and natural
manufacturing plants
disasters.
that employ advanced
processes to maintain
product quality and
achieve high-
performance
manufacturing.
Indomie has a
widespread distribution
Indomie system.Indomie is known Indomie products often
from for its excellent quality contain high levels of fat
Indofood and distinctive flavor, and lack essential
(Indonesia) capable of catering to nutrients.
various consumer tastes.
Samyang Ramen
products are famous for
their unique and bold
flavors, especially in the
spicy noodle line,
Samyang appealing to consumers Samyang Ramen often
ramen who enjoy spicy cuisine. contains high levels of
from sugar and fat, potentially
SamyangF Samyangfood produces a posing health risks if
ood (Korea) diverse range of noodle consumed excessively.
products, from spicy
versions to traditional
flavors, catering to
different consumer
preferences
In the German market, CHIN-SU will position itself as a brand that brings
Vietnamese cuisine to consumers but in an authentic way, with
authentic flavor that no other brand can mimic.
44
6.2. The chosen product
Our team chose CHIN-SU's “Instant Phở Bò” product to offer to the
German market due to CHIN-SU's success in entering the international
market. Phở is a traditional Vietnamese food that is considered one of
the typical dishes of Vietnamese cuisine, and it is expected to gain
popularity.
The first thing that impresses
customers about this box of
instant Phở Bò is it's nice design,
which is both modern and filled
with Vietnamese culture
through the image of a girl
wearing a traditional palm-leaf
conical hat. A closer look inside
reveals that the box has been
formed of thick plastic-coated
paper, and the lid is made of
plastic. There are enough plastic
spoons and forks inside.
The ingredients inside the
bowl of Phở include phở
package, real meat
package, vegetable
package, oil package, chili
sauce package, and
seasoning package. Each
ingredient is packaged
separately and properly,
with clear information
written on the outside. The
extremely spicy chili sauce is
retained separately, which is a plus point for people who can’t eat spicy
cuisine. This is a vital element because many manufacturers combine
hot chili peppers with spices or oil packs, making it impossible to fully
enjoy them.
Product Information
Brand: CHIN-SU
Product Name: Phở CHIN-SU beef noodle
bowl 132g
Weight: 132g per bowl
Ingredients
Noodles: Rice, wheat starch, stabilizer (466),
salt, flavor enhancer (621).
Soup: Beef (364g/kg), water, sugar, vegetable
oil, flavor enhancers (621, 635), salt, spice, and
herb mixture, chili sauce, beef extract
(11.8g/kg), onion, beef pho extract (8.4g/kg),
thickener (1414), ginger, beef extract paste
(5.3g/kg), basil, chicken powder, dried scallion,
natural and artificial flavorings, dried chili,
cinnamon, star anise, dried herbs, preservative
(211), antioxidant (320, 321)
Product level
Core product: The core benefit of Phở CHIN-SU is satisfying hunger
Generic product: The generic product is a bowl of instant phở with rice noodles
and spice packages
Expected Product: Customers expect the product to be warm, aromatic,
flavorful, and have an authentic taste. If this isn’t the case then the
expectations won’t be met and Phở CHIN-SU will not taste the best in the
minds of customers.
Brand identity
Logo: The CHIN-SU logotype consists of the name and two colors mixed
against the background. The word "Chin Su" carries the meaning of tradition
and uniqueness. The logo presents a combination of black and white, which
expresses elegance and simplicity.
Packaging: Red paper bowl with black plastic lid. CHIN-SU Instant noodles
exported to Germany will have different packaging from the Vietnamese ones.
The packaging will have clear and informative labeling in both Vietnamese and
German languages incorporating traditional elements, such as Vietnamese
landmarks.
Flavor
CHIN-SU should consider making the instant phở version for the German
market with a simpler flavor profile compared to the original Vietnamese
version. This may involve reducing the complexity of spices slightly to align
with German culinary preferences, which tend to favor natural and less
complex flavors.
Portion size
Portion sizes often vary between regions. Adapting a product to offer portion
sizes that suit local expectations can be important for consumer acceptance.
CHIN-SU could consider adjusting the Portion Sizes that fit the German
market’s portion sizes.
Brand decisions
CHIN-SU uses the manufacturer's own brand (global brand) in multiple
markets because the manufacturer doesn’t make any changes to the brand
when entering different markets due to limited manufacturing capacity.
Whether the product enters the Korean, Japanese, or German market,
everything about the brand still remains the same.
48
We will materialize the pricing strategy in 2 years:
Year 1: Competitive Analysis: Have a clear understanding of the prices
and pricing strategies of competitive rivals. Then apply Market
Pricing - Set the price of our product based on competitive prices.
Year 2: In the second year, Phở CHIN-SU needs to observe and assess
consumer attitudes towards its product.
If customers show great interest in the product and recognize the value
of Phở CHIN-SU, the brand should continue to use market pricing to
expand the market.
But, if the product has not gained much consumer favor or if the market
undergoes changes like decreased demand and increased competition,
Phở CHIN-SU should consider price reductions.
Therefore, during the first year, our product will be priced in the range of
€1 - €1,5.
Marketing mix
Year 1 Year 2
(activities)
Expand distribution
Place Selective distribution.
network by fin
The first 6
Year 1
months
Product
Promotion
demonstratio
nsInternationa Trial counters Sales Promotion
l culinary at Asian Programs
exhibitions.Co supermarkets
operate with
Vietsoc
Year 1
Sponsorship and
cooperation costs with 4.000
Vietsoc
Promotion
Cost of opening a stall at the
3.000
supermarket
Administration
10.000
cost
Total 175.400
Year 2
EVALUATION
CONTROL &
quick way for businesses to reach consumers and
their culture. However, it can also be a costly
venture. To ensure a smooth implementation,
CHIN-SU must conduct promotional activities in a
timely, methodical, and effective manner. This
includes collaborating with local partners and
sending representatives to Germany for meetings
and discussions. Additionally, it is critical to
continuously monitor the ability to reach
customers and their reactions to market changes
and prepare scripts for appropriate adjustments.
The Gross
Germany
Domestic
Gross
GDP per Product
Domestic
capita per capita
Product
(USD) in Italy was
(GDP) per 29,350.0 55,985.0 92,101.0
Source: last
Capita USD USD USD-
GDP per recorded
reached - Score: 1 - Score: 3 Score: 5
capita + at 34,158.0
48,432.101
Tên nước + USD
USD in Dec
2022 dollars in
2022.
2022.
- Score: 3
- Score: 1
According
to the
Demand
Rankings
Market of World The
Switzerlan
demand Instant Italy had Spain had Netherland
d had 20
for instant Noodles 40 million 90 million s had 90
million
noodles Association servings in servings in million
servings in
(million (WINA), 2022. 2022. servings in
2022.
servings) Germany - Score: 1 - Score: 1 2022.
- Score: 1
Source had 390 - Score: 1
million
servings in
2022.
- Score: 5
The
The The The The
internation
internation internation internation internation
al trade
al trade al trade al trade al trade
Market barrier
barrier barrier barrier barrier
prohibitive index of
index of index of index of index of
conditions the
Germany Italy stood Spain Switzerlan
Source Netherland
stood at at 3.92 in stood at 3.3 d stood at
s stood at
3.18 in 2023 2023 in 2023 3.75 in 2023
3.11 in 2023
- Score: 5 - Score: 1 - Score: 5 - Score: 3
- Score: 5
The Switzerlan
Germany is Italy is 3 Spain is
Netherland d is rated
Economic rated 9 in rated 9 in rated 4 in
s is rated 7 10 in terms
stability terms of terms of terms of
in terms of of
(Scale 1-10) economic economic economic
economic economic
Source stability stability stability
stability stability
- Score: 5 - Score: 1 - Score: 1
- Score: 3 - Score: 5
The
The The The The
political
political political political political
stability
stability stability stability stability
Political index of
index of index of index of index of
stability the
Germany Italy was Spain was Switzerlan
Source Netherland
was 0.76 in 0.58 in 0.58 in dwas 1.13 in
s was 0.92
2021 2021 2021 2021
in 2021
- Score: 3 - Score: 1 - Score: 1 - Score: 5
- Score: 3
YouGov
has
researched
about the
attitude
36% of 38% of the 26% of 20% of
Market towards
Italians Spanish Dutch Swiss have
knowledge different
have tried have tried have tried tried
of cuisines by
Vietnames Vietnames Vietnames Vietnames
Vietnames nation.
e cuisine e cuisine e cuisine e cuisine
e cuisine 57% of
and like it. and like it. and like it. and like it.
Source German
- Score: 1 - Score: 1 - Score: 1 - Score: 1
has tried
Vietnames
e cuisine
and like it.
- Score: 3
Currently,
Herman
Kuijper BV is
the main
distributor
and
wholesaler of
Masan The The
Geographi The
Corporation distance distance The
c distance distance
in Europe. between between warehous
between between
The Italy and Spain and e is
countries Spain and
warehouse the the located in
with Switzerlan
location is in Netherlan Netherlan this
Masan's d is about
the ds is about ds is about country.
distributor 820 km.
Netherlands. 1.266 km. 1.748 km. - Score: 5
in the EU - Score: 3
The distance - Score: 1 - Score: 1
between
Germany
and the
Netherlands
is about
372km.
- Score: 5
THE END