Automobile Launch Plan

Business Levels:
Customer -> Retailer/Wholesaler -> Distributor -> Stockist -> Brands,D2C Brand, Companies
Create strategies for new locality expansion for business-level-1(Customer ->

Retailer/Wholesaler) for;
➔ Seller/ Retailers
Pain Points of retailers:
● High Commission-E-Commerce companies charge substantial commission to

sellers impacting their profit margin.
● High Rental and Manpower Cost-High store rental at market location and
increasing manpower cost adversely impacts the profitability of the seller.
● Restricted Business Growth:New products/new geography addition by sellers to
expand business is a cumbersome process.
● Strict Seller Policies-Non-adherence to strict policies from sellers may lead to
penalties or suspension impacting business.
● Technical Glitches-Frequent changes in algorithms/technical glitches disrupt sales
for sellers.Also,security of the payment gateway and the ease of making
orders/payments by customers for seller products and services is a big concern.
● Delayed Payment-Inconsistent/delayed payment from the company may impact
seller’s cash flow and financial planning.
● Hidden Cost-Unforeseen costs, like marketing expenses, additional fees, impact
sellers profitability and business planning.
● Shipping and Delivery Complexities-Shipping, logistics, and fulfilment processes is
complex and costly, especially for smaller sellers.
● Data Access-Limited access to customer data and analytics hinders seller ability to
understand customers and make informed business decisions.
● No control on Brand-Sellers have limited control over branding, packaging,
customization or customer experience.
● Inventory Management- Managing inventory or overstocking due platform limitation
or syncing inventory data is also a concern.
● Seller Support-Lack of seller support for retention, best practices, profitability and
business growth.
iShopAtoZ solutions to pain points faced by sellers.
● Commissions-Sellers can do business with iShopAtoZ with Zero commission

earning 100% profit. Also,they would have dedicated growth experts to increase order
value, acquire new customers/segments,and retain existing ones with high margin.
● Reduce rental and manpower cost with opportunity for staff: Sellers can
substantially reduce rental cost with online mode, have better inventory management
and use of new age tech to impress more customers, sell more, and save delivery
cost along with improving the service quality/efficiency.
● More opportunity for business growth: Sellers can sell one or more products
through iShopAtoZ leisurely from home/office, and use technology for acquiring new
customers and increasing sales. Also, promote products with 100% profit and be a
sought after store in the area.
● Secure payment gateway with express checkout: iShopAtoZ iCard money
enables safe, and secure payment mode and quick checkout for customers. Orders
are executed in seconds with cashback, referral money, and other balances in iCard.
● Seller Policies-iShopAtoZ has minimum, open, flexible and friendly features and
sellers policies for smooth business transactions and seller business satisfaction.
● Technical Glitches- iShopAtoZ has done thorough research, testing and piloting
before launching its App/Platform to ensure that it is free of technical glitches and
major change of Algorithms.
● Immediate Payment Withdrawal- Seller can immediately withdraw the payment
after the return due date from the iShopAtoZ App/platform.
● Hidden Cost-No hidden cost involved for business through iShopAtoZ.The business
model is based on normal subscription fee for sellers growth in their business.
● Shipping and Delivery Complexities-iShopAtoZ offers sellers with the unique dual
business opportunity of being the delivery partner also to earn more money and profit
rather than burning money delivery partners for serving customers.
● Customer Service-Sellers can achieve excellent customer satisfaction by executing
returns seamlessly through iShopAtoZ.They can also enhance customer satisfaction,
and relationships along with earning extra money by taking up the delivery services.
● Data Access-iShopAtoZ is planning soon to give customer data analytics access to
sellers to understand their customers better and make informed business decisions.
● Inventory Management- No mandated inventory level to block money and resources
and deplete profit margin. Sellers can list and add product lines on iShop AtoZ as per
the availability of inventory at their end.
● Seller Support-iShopAtoZ experts will work closely with sellers to increase customer
base for their business growth and retention.Sellers can also refer to friends/relatives
to earn additional income, and also refer to iShopAtoZ app to earn cash rewards.
➔ Retailer Acq/Ret/Growth,
◆ Retailer Acq:
○ Retailers Type:
◆ Standard
◆ Luxury
◆ Premium
● Seller Segmentation:
● Offline.
● Offline & Online.
● Online
● Category Planning for Seller Type- Retailers,Distributors/Stockist,
Brand/Company.
● Retailers Category:
○ Authorised Service Centers.
○ Independent Car Mechanics/Workshop.
○ Multi Brand Car Service Center.
○ Car Services Chain.
○ Car Wash and Spa Center.
○ Car Care Center.
○ Garage and Auto Repair Shop.
○ Car Spa and Grooming Center.
○ Car Wash and Detailing Services.
○ Car Spa and Ceramic Coating Center
○ Luxury Car Service Center.
○ Mobile Mechanics.
○ Mobile Fuel Delivery Services.
○ Car Subscription Services.
○ Paint and Dent Repair Shops.
○ Car Diagnostic Center.
○ Vehicle Pre-Purchase Inspection Centre.
○ GPS Tracking System Provider.
○ Car Modification/Customization Centre.
○ Automotive Electrical and Mechanical Center
○ Car Accessories Stores..
○ Emergency Roadside Assistance Providers.
○ Windshield and Glass Repair Shop.
○ Battery Replacement Services Center.
○ Tyre and Alignment Shops.
○ Vehicle Wrapping Services.
○ Interior Upholstery Services.
○ Car Insurance Providers.
○ Automotive Training Institute.
○ Car Driving Training Center/Institute.
○ Car Suspension and Alignment Centre.
○ Car Security System Installer.
○ Off-Road vehicle Modification Shops
○ Brake Service Centers.
○ Automotive Glass Tinting Services.
○ Custom Number Plate Designers and Manufacturers
○ Express Oil Change and Service Center.
○ Automotive Software and Tech Solutions Providers
○ Car Fleet Management Services..
○ Automotive Design Studios.
○ Car Recycling and Salvage Yard/Center.
○ Car- Entertainment System Installer.
○ Vehicle Lease and Rental Services.
○ Solar Power Charging Station Provider.
○ Car Air Conditioning Service Provider.
○ Automotive Waste Management Services.
○ Automotive Branding and Marketing Services.
○ Automotive Lubricant and Fluid Retailers.
○ Automotive Safety Equipment Supply and Repair Shop.
○ Car Resale Value Assessment Center.
○ Automotive Merchandise Shops.
○ Automotive Legal Services.
○ Mobile Tire Fitting and Balancing Service.
○ Towing Services/Roadside Repair and Assistance.
○ Car Rental,
○ Car Inspection and Emission Testing,
○ Customization and Modification Services.
○ Parking Solutions.
○ Auto Insurance Renewal.
○ Classic Car Restoration services.
○ Fleet Management Services.
○ Eco-Friendly Car Services.
○ Car Loan and Financing.
○ Vehicle Wrapping and Decals.
○ Paintless Dent Repair.
○ LPG and CNG Conversion Service.
○ Driving Training School.
○ Driving Hiring Services.
○ Smart Parking Assistance Installation.
○ Driver Assistance Training Center.
○ Adventure and Off-Road Package Provider.
○ Car Swap Program for experiencing different vehicles.
○ Custom Car Perfume Blending Center.
○ Car Concierge Services.
○ Smart Car Connectivity-voice commands, mobile app integration, and
IoT connectivity etc Center.
○ Fast Tag Services.
○ New Driver Licence and Driver Licence Services.
○ Customised or VVIP Number Registration Services.
○ Vehicles waste recycling and scrap services.
○ Car Dealerships Banding, Advertisement and Marketing Solutions.
○ New Car Inspection Services immediately after Purchase.
○ Car Remote Diagnostic Services.
○ Self Drive Car Hiring Services.
○ Driver Hiring Services.
○ Car Pooling Services.
○ Spare parts Retailers and Distributors.
○ Tyre Retailers.
○ Battery Retailers.
◆ Retailer Ret-
◆ Retailer Growth-
➔ Staff of Retailer Acq/Ret/Growth,
➔ Retailer Type:Staff Acq

● Identification:
● From Technician/Mechanic.
● From Service Advisor.
● From Parts/Inventory Manager.
● From Invoicing and Payment Personnel.
● From Customer Service/Tele-Marketing Executive.
● From Sales Executive/Sales Manager.
● From Delivery Personnel.
● Staff Final Selection:
● Selection of 3-4 staff out of the above depending upon the seller type
◆ Staff Ret:
◆ Staff Growth:
● Customer Acq/Ret/Growth
● Customer Acq
● From Society
● Societies Types:
◆ Affordable housing complexes:
● Pain Points:
● Limited budget with residents for car services.
● Unreliable service providers with regular absentees.
● Car service quality at an affordable cost.
● Limited fund with committee for providing car
service facility and equipment to residents in society.
● High cost of maintenance of the common area for
car service by committee.
● Eco-friendly solutions like water saving/waste
management for the environment conscious
residents are also difficult.
● Conflict between residents for use of limited
resources or car services.
● Car services compliance with local safety standards
is also challenging.
● Inconvenience due to limited options for scheduling
and accessing car services for residents.
How iShopAtoZ is going to provide a

solution to existing pain points.
● Services:
● Vendor selection through iShopAtoZ considering
reliability,affordability, and quality of service.
● Eco-friendly service providers from iShopAtoZ with
water recycling/use of eco-friendly cleaning products.
● Local car services provider through iShopAtoZ to
provide services within society common areas.
● Compliance with local regulations and safety
standards by iShopAtoZ car service providers.
● Special package and pricing from iShopAtoZ car
service providers to reduce costs for residents.
● Choices to residents from iShopAtoZ to avoid
disputes between resident and service providers.
● Maintenance schedule for residents vehicles through
iShopAtoZ to avoid breakdowns/expensive repairs.
● Products:
● Digital platforms/Apps from iShopAtoZ for car wash
and maintenance services to improve convenience,
transparency and reduce cost.
● Eco-Friendly car wash and cleaning products.
● Spare Parts, Tyre and Batteries at Fair Price.
What are the additional Services iShopAtoZ

is going to provide as compared to
competitors for their respective target
audience (TA).
○ Towing/Roadside Repair and Assistance.
○ Car Rental.
○ Car Inspection and Emission Testing.
○ Driver Assistance Training.
○ Adventure and Off-Road Packages.
○ Car Swapping for diverse vehicle
experiences.
○ Custom Car Perfume Blending.
○ AI-Powered Predictive Maintenance.
○ Smart Car Connectivity-Voice commands,
mobile app integration, and IoT connectivity.
○ Fast Tag and New Driver Licence and Driver
Licence Renewal Services.
○ Car Extended Warranty Package.
○ Car Annual Maintenance Package.
○ New car inspection Services immediately
after Purchase.
○ Second hand vehicle inspection before
purchase.
○ Customised/VVIP Number Registration
Services.
Additional benefits by iShopAtoZ for

respective target audience(TA)
○ Zero Investment.
○ Lifetime earning in crores.
○ Money saving on order with cashback.
○ Special Discounts.
○ Refer Local shops/stores you love and earn.
○ Helpingfriends,relatives,neighbours,students
, community, and others in need to earn.
○ Avail products and services from the
home/office comfort by booking and
purchasing online.
○ Saving time and money.
○ Ease of making booking and purchase.
○ Waiting time elimination at service centres.
○ Pick-up/Drop facility available from the
service providers.
Which of iShopAtoZ's different

features are going to fulfil the above
solution. and additional benefits for
the respective target audience(TA).
○ Online Booking/Scheduling- Integration of

a robust booking and scheduling system for
customers through iShopAtoZ to book car
wash,repair and maintenance services
conveniently online.
○ Customised Service- Customizable service
packages through iShopAtoZ for car wash,
detailing, repair and /maintenance allows
customers to select services based on their
needs and preferences.
○ Mobile-friendly Interface for customers -
iShopAtoZ mobile-responsive App platform
facilitates easy access to book services on-
the-go, enhancing convenience and
accessibility.
○ Update/Notifications-Updates to customers
through iShopAtoZ regarding service
progress, completion, or delays through
notifications helps manage expectations and
improves customer satisfaction.
○ Online Payment/Invoicing-Secure online
payment iCard integrated with iShopAtoZ
streamline transactions with security
reducing cash-handling and ease of
invoicing.
○ Customer Feedback–iShopAtoZ enables
customers to leave reviews/ratings after
service fostering trust and helping potential
customers make informed decisions.
○ Service Tracking and Updates-Updates
from the car service providers through
iShopAtoZ help customers to track their
service status and gain confidence and
transparency in the service process.
○ Customer Support/Assistance- Support for
customers to address queries and concerns
before, during, or after the service through
iShopAtoZ platform/App can significantly
improve customer satisfaction.
○ Referral, Promotion, Loyalty Programs-
Cash back, special discounts, referral
incentives, and loyalty programs through
iShopAtoZ encourages repeat business and
customer loyalty
○ Educational Resources/Tips-Educational
content, such as car care tips, maintenance
schedules, or troubleshooting guides
through iShopAtoZ from car service
providers help build trust with customers.
○ Collaboration with Local Service
Providers-Partnering with local car wash
facilities, repair and maintenance service
providers on iShopAtoZ App/Platform can
expand service availability and options for
customers.
○ Eco-FriendlyPractices-Eco-friendly
practices, such as water conservation or use
of environmentally safe products, for
environmentally-conscious customers.
○ EmergencySupport/Assistance-
Emergency assistance for minor repairs, flat
tires, or jump-starts through service
providers from iShopAtoZ can cater to
customer urgent/emergency needs.
○ Collaboration with Vehicle Insurance
Providers-Collaborating with insurance
companies for easy access to insurance at
very competitive rates for vehicles serviced
through the iShopAToZ App/Platform. .
○ Hyperlocal/Geolocation Based Services-
iShopAtoZ has hyperlocal/geolocation
features to suggest nearby car wash or
repair/maintenance services, making it
convenient for customers to locate and
choose nearby car services providers.
○ AIPoweredRecommendations-:Algorithms
to analyse customer preferences and vehicle
history to suggest personalised service
recommendations.
○ Legal Compliance Guidance-Information
and guidance on iShopAtoZ for legal
requirements, such as emission tests or
registration, new driver licence and driver
licence renewals, helps customers stay
compliant with regulations.
○ Social Media Integration-Integration of
IshopAtoZ with social media channels allows
customers to share their service
experiences, promoting the service provider
and attracting potential clients.
○ Transparent Pricing and Service
Information-Providing clear and transparent
pricing and detailed service information
through iShopAtoZ helps in building trust
and transparency with customers.
○ Data Analytics for Business Insights-Data
analytics tools for sellers to understand
customer preferences, market trends, and
optimise their business strategies.
○ Regular Platform Updates and
Enhancements-Continuously updating of
the iShopAtoZ App/platform with new
features, improvements, and technological
advancements ensures a competitive edge
and keeps users engaged.
○ Subscription Base Plan-Providing
subscription-based plans to customers from
the car service provider from iShopAtoZ for
routine maintenance services, ensures
regular revenue and encourages customers
to car services and hence increase car
resale-value.
○ Enhanced Security Measures-iShopAtoZ
has robust integrated security features to
protect customer data, payment information,
and ensure secure transactions.
○ Remote Diagnostic- iShopAtoZ through Car
service providers enables remote diagnostic
capabilities to customers preliminary checks
or troubleshooting, reducing the need for
physical inspections.
○ Integration with Telematics Devices-
Integrating vehicles with telematics devices
through service provider from iShopAtoZ for
real-time vehicle tracking, enables service
recommendations to customers based on
vehicle usage patterns.
○
● Final Draft Proposals
○ Pain points address by iShopAtoZ in Target

Audience context
○ Services:
○ Vendor selection considering
reliability,affordability, and quality of service.
○ Eco-friendly car service providers with water
recycling and use of Eco- friendly cleaning
products.
○ Collaboration with local service providers for
car services within society common areas.
○ Compliance with local regulations/safety
standards by car service providers.
○ Special package/pricing from car service
providers to reduce costs for residents.
○ Different choices to residents as per their
preferences also avoid disputes between
residents as well as with service providers.
○ Regular maintenance schedules for
residents' vehicles to avoid
breakdowns/expensive repairs.
○ Digital management system for
scheduling/monitoring of car maintenance
services, for complete transparency and
convenience.
○ Insurance coverage for damages during car
maintenance or wash services.
○ Products:
○ Digital platforms/Apps from iShopAtoZ for
car wash and maintenance services to
improve convenience, transparency and
reduce cost.
○ Eco-Friendly car wash and cleaning
products.
○ Fair Price Spare Parts, Tyre and Batteries.
Additional benefits by iShopAtoZ
◆ Qualitative:
◆ Zero Investment.
◆ Lifetime earning in lakhs.
◆ Saving on order with cashback.
◆ Special Discount on bulk purchase.
◆ Refer Local shops/stores you love
and earn..
◆ Help friends, relatives, neighbours.
community, students, and others in
need to earn.
◆ Avail products/services from the
comfort and convenience of
home/office by making purchase.or
booking online.
◆ Saving time and money.
◆ Ease of making booking/purchase.
Do booking on any day, enjoy your
weekend for other things in your
life.
◆ Waiting time elimination at service
centres.
◆ Pick-up/Drop facility available from
the service providers.
◆ Quantitative:
◆ Save 30 to 60 minutes of your
precious life's time.If you are earning
avg 5k a day considering 8 hours
working per day, your 1 hour time
value is going to be approx Rs 500
and 3 hours value for getting car
service and repair done is Rs
500X3=Rs 1500.
◆ Save petrol costs approx 50 Rs
+Cashback Rs 50=Saving of Rs
100.
◆ Total Saving of Rs 1600/visit
(Average numbers of visit per year is
15-Repeat order)
◆ Total Saving of Rs 24000 per year.
◆ Average Car Retention is 4 years
and hence total savings of
24000X4=96000 in 4 years (A).
◆ Referral income from customer and
store-Rs 50 per store/customer.
◆ Total customer/store referred-100
◆ Average total purchase by referral
customers in at least 4-5 segments
in a year-400.
◆ Total earning=50X400=20000,Total
earning for 4 years (48 months)
would be 20000X48=960000 (B)
◆ Total Saving & Earning to
Customer in 4 years (A)+(B)=Rs
960000+96000=1056000
◆ Saving time out of travelling, waiting,
and revisiting due to non-standard
shops.
◆ Luxury housing societies
● Pain Points:
○ High expectation on quality and standards.
○ Requirement of premium car service
provider to meet consistent quality and
standards.
○ Customised preferences for car services
like use of high tech equipment to avoid
scratches/damage to vehicles.
○ High security and privacy requirements.
○ High expectation on appearance/cleanliness
of the common area in Society for car
services.
○ Requires resource allocations by committees
for premium car services.
○ High expectation on eco-friendly and
sustainable practices for car services.
○ Trained staff to meet luxury housing society
requirements.
○ Additional concierge services for car
maintenance services.
● How iShopAtoZ is going to provide a solution
existing pain points.
○ Services:
○ In-house car wash and maintenance team
from service provider from iShop AtoZ
exclusively for residents to ensure high high-
quality and customised services.
○ Concierge services for car wash and
services.
○ Customise car maintenance plans from
service providers from iShopAtoZ to suit the
individual needs of luxury vehicles residents.
○ Waterless cleaning and the use of eco-
friendly products from iShopAtpZ service
provider for environment conscious
residents.
○ 24X7 support for emergency maintenance
needs from iShopAtoZ service provider.
○ Car services facility with waiting lounges and
entertainment facility for residents from
iShopAtoz.
○ Feedback system to improve service quality
and address residents' concerns.
○ Services and facilities compliance with legal
regulations and safety standards from
iShopAtoZ service provider.
○ Products:
convenience.
○ Eco-Friendly car wash and cleaning
products.
○ High Tech car wash tools and equipment.
What are the additional services iShopAtoZ

audience (TA).
○ Car Rental.
experiences.
after Purchase.
○ Customised or VVIP Number Registration
Services.
○ Spare Part Purchase at Fair Price.

.community, and others in need to earn.
○ Avail products/services from the home/office
comfort by booking and purchasing online.
service providers.

needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
○ Fleet Management Solutions-Fleet
management tools through a car service
provider from iShopAtoZ allows businesses
to schedule and manage services for their
entire fleet efficiently.
resale-value.
Final Draft Proposals

Audience context
Services:
○ In-house car wash and maintenance team
from service provider exclusively for
residents to ensure high high-quality and
customised services.
○ Concierge services for car wash and
services.
○ Customise car maintenance plans to suit the
individual needs of luxury vehicles residents.
○ Waterless cleaning and the use of eco-
friendly products for environment conscious
residents.
○ 24X7 support for emergency maintenance
needs.
○ Car services facility with waiting lounges and
entertainment facility for residents.
○ Feedback system to improve service quality
and address residents' concerns.
○ Services and facilities compliance with legal
regulations and safety standards.
Products:
convenience.
○ Spare Parts, Tyres and Batteries Purchase.
.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
avg 10 k a day considering 8 hours
1000X3=Rs 3000.
100.
15-Repeat order)
46500X4=186000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+186000=1146000
shops.
Integrated township
◆ Pain Points:
● Communication of schedules and maintenance
procedures is difficult for car services in a township.
● Finding reliable car service providers is a concern.
● Consistent high-quality car service across residential
and commercial areas is challenging.
● Meeting Safety standards,cleanliness,appearance of
common areas used for car wash services in a large
and mixed-use community is difficult.
● Allocating resources by committee to maintain the
common areas, equipment, and facilities for car
services is difficult.
● Environmental impact of car services like water
usage and waste disposal, need to be addressed.
● Handling vendor contracts/negotiations/performance
for a diverse range of car services is difficult.
● Costs of car wash and repair services among
residents and commercial tenants are different and
can be a source of dispute.
How iShopAtoZ is going to provide a solution to

● Services:
● Multiple car maintenance services providers through
iShopAtoZ offer residents a choice of service
providers based on their preferences and budgets.
● Centralised car maintenance hub provided by the
service provider from iShopAtoZ within the
integrated township where residents can access a
variety of car-related services.
● Community feedback system to collect residents'
reviews/suggestions on car maintenance services.
● Water recycling/low-emission tools from the service
provider from iShopAtoZ for eco-friendly services.
● Car Service providers through iShopAtoZ will comply
with regulations and safety standards.
● Support for emergency car maintenance needs
through iShopAtoZ service provider ensuring
residents' peace of mind.
● Concierge services from iShopAtoZ Service
providers for residents can request car maintenance
assistance at their doorstep.
● Membership programs from iShopAtoZ car service
provider that offer access to a range of car
maintenance services at discounted rates for
residents.
● Products:
● Digital platform or mobile app where residents can
schedule car maintenance services, track progress,
and receive real-time updates
● Use of environmentally friendly cleaning products
from iShopAtoZ car service providers.
● Spare parts, Tyres and Battery Purchase at Fair
Price.

audience (TA).
○ Car Rental.
experiences.
after Purchase.
purchase.
Services.

service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

Audience context
○ Services:
○ Multiple car maintenance services providers
through iShopAtoZ offer residents a choice
of service providers based on their
preferences/budgets.
○ Centralised car maintenance hub provided
by the service provider from iShopAtoZ
within the integrated township where
residents can access a variety of car-related
services.
○ Community feedback system to collect
residents' reviews/suggestions on car
maintenance services.
○ Water recycling/low-emission tools from the
service provider from iShopAtoZfor eco-
friendly services.
○ Car Service providers through iShopAtoZ will
comply with regulations/safety standards.
○ Support for emergency car maintenance
needs through iShopAtoZ ensuring
residents' peace of mind.
○ Concierge services from iShopAtoZ Service
providers where residents can request car
maintenance assistance at their doorstep.
○ Membership programs from iShopAtoZ car
service provider that offer access to a range
of car maintenance services at discounted
rates for residents.
○ Products:
○ Digital platform or mobile app where
residents can schedule car maintenance
services, track progress, and receive real-
time updates
○ Use of environmentally friendly cleaning
products from iShopAtoZ car service
providers.
○ Spare parts, Tyres and Battery Purchase at
Fair Price.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Eco-friendly Sustainable communities/Societies:

◆ Pain Points:
◆ Car Services require eco-friendly products and techniques.
◆ Service providers for society's commitment to sustainability.
◆ Waste generated by car services needs to be properly
disposed of and recycled which is demanding.
◆ Eco-friendly and sustainable practices are also expensive.
◆ Procurement of eco-friendly materials and equipment by
society committees, increases upfront costs.
◆ Educating vendors, residents, can require significant effort.
◆ Conducting environmental impact of Car services requires
resources.
How iShopAtoZ is going to provide a solution to existing

pain points.
◆ Services:
◆ Waterless car wash by Eco-friendly services providers
through iShopAtoZ that minimises water usage.
◆ Service facilities with solar panels to reduce consumption of
conventional energy and lower carbon emissions.
◆ Use of rainwater harvesting systems in the society through
with the help of iShopAtoZ experts to collect and store
rainwater for car washing and other services.
◆ Ensure that car service providers through iShopAtoZ follow
emission control measures to minimise air pollution.
◆ Waste management/recycling systems through service
providers from iShopAtoZ for the disposal of waste like used
oil, oil filters, car parts, batteries, tires and other material.
◆ Partnering with car service providers from iShopAtoZ that
have eco-friendly certifications and practices.
◆ Avail services electric vehicle charging stations nearby with
iShopAtoZ app for charging vehicles.
◆ Products:
◆ Purchase and use of biodegradable cleaning agents through
sellers from iShopAtoZ digital platform/App.
◆ Purchase and use of Eco-friendly tools and equipment for car
services.
◆ Spare Part, Batteries and Tyre Purchase at Fair Price.

audience (TA).
○ Car Rental.
○ Driver Hiring Services
experiences.
after Purchase.
purchase.
Services.

service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.
○ Services:
○ Waterless car wash by Eco-friendly services
providers through iShopAtoZ that minimises
water usage.
○ Service facilities with solar panels to reduce
consumption of conventional energy and
lower carbon emissions.
○ Use of rainwater harvesting systems in the
society with the help of iShopAtoZ experts to
collect and store rainwater for car washing
and other services.
○ Ensure that car service providers through
iShopAtoZ follow emission control measures
to minimise air pollution.
○ Waste management/recycling systems
through service providers from iShopAtoZ for
the disposal of waste like used oil, oil filters,
car parts, batteries, tires and other material.
○ Partnering with car service providers from
iShopAtoZ that have eco-friendly
certifications and practices.
○ Avail services electric vehicle charging
stations nearby with iShopAtoZ app for
charging vehicles.
○ Products:
○ Digital platform or mobile app where
residents can schedule car maintenance
services, track progress, and receive real-
time updates
○ Purchase and use of biodegradable cleaning
agents through sellers from iShopAtoZ
digital platform/App.
○ Purchase and use of Eco-friendly tools and
equipment for car services.
○ Spare Part, Batteries and Tyre Purchase at
Fair Price.
What are the additional benefits iShopAtoZ

audience (TA).
○ Car Rental.
experiences.
○ Car Dealerships Banding, Advertisement
and Marketing Solutions.
after Purchase.
purchase.
Services.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Corporates and Big Companies

● Pain Points:
● Vehicle downtime disrupts operations and leads to
reduced productivity.
● Maintaining consistent quality and corporate
standards is challenging.
● Warranties and tracking of service is difficult.
● Disputes with car service providers/employees,
departments regarding costs, quality, and vehicle
downtime is frustrating.
● Maintenance trained staff/latest technology and
practices require a lot of resources.
● Coordinating the servicing of many vehicles including
scheduling,may lead to logistical challenges.
● Car services adhering to safety and environmental
regulations is challenging.

existing pain points.Services:
● Services
● Comprehensive maintenance schedule for all fleet
vehicles from the service provider through iShop
AtoZ to address issues before they become major
problems.
● Service contracts with service providers through
iShopAtoZ to ensure timely and cost-effective
maintenance of the fleet.
● Establishing on-site car maintenance services
through service providers from iShopAtoZ to
streamline repair and maintenance operations and
reduce downtime.
● Inventory of essential spare parts from the service
provider through iShopAtoZ to minimise vehicle
downtime.
● Driver Training in efficient driving practices and basic
vehicle maintenance through Service Providers from
iShop AtoZ to report and respond to any issues
promptly.
● Regular vehicle cleaning and inspections-Annual
Subscription or Annual Maintenance contract from
the service provider through iShopAtoZ to enhance
the longevity of the fleet.
● Adherence to environmental standards and policies,
by iShopAtoZ service provider especially in
metropolitan areas with strict emissions regulations.
● Vehicle utilisation, and maintenance costs data from
the service provider through ishopAtoZ to identify
trends and areas for improvement.
● Emergency maintenance mechanisms by the service
providers through IshopAtoZ for handling
unexpected breakdowns or accidents, ensuring quick
response and support for drivers.
● Data analytics and insights from the service
providers from iShopAtoZ for informed decisions
about fleet maintenance, repair priorities, and
resource allocation.
● Eco-friendly practices,such as vehicle eco-tuning
and using green car wash methods by car Service
providers from iShopAtoZ.
● Extended .Warranty by service provider from
iShopAtoZ to extend the warranty period beyond the
normal period offered by manufacturer or dealership
to reduce cost of repair and maintenance.
● Products:
● Fleet management software that can track
maintenance schedules, automate reminders, and
generate work orders.
● Telematics systems and GPS tracking to monitor
vehicle health and driver behaviour in real time to
identify maintenance needs early.
● Necessary tools and equipment for services to
multiple vehicles.
● Spare Part, Batteries and Tyre Purchase at Fair
Price.

audience (TA).
○ Eco-Friendly Car Services..
after Purchase.
○ Driver Hiring Service.
○ Second-Hand Vehicle Inspection Before
Purchase.
Services.

○ Ease of making booking/purchase.
service providers.


needs and preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.
● Pain points address by iShopAtoZ in Target

Audience context
● Services:
● Comprehensive maintenance schedule for all fleet
vehicles from the service provider through iShop
AtoZ to address issues before they become major
problems.
● Service contracts with service providers through
iShopAtoZ to ensure timely and cost-effective
maintenance of the fleet.
● Establishing on-site maintenance facilities through
service providers from iShopAtoZ to streamline
repair and maintenance operations and reduce
downtime.
● Inventory of essential spare parts from the service
provider to minimise vehicle downtime.
● Driver Training in efficient driving practices and basic
vehicle maintenance through Service Providers from
iShop AtoZ to report any issues promptly.
● Regular vehicle cleaning and inspections-Annual
Maintenance contract from the service provider
through iShopAtoZ to enhance the longevity of the
fleet.
● Adherence to environmental standards and policies,
by iShopAtoZ service provider especially in
metropolitan areas with strict emissions regulations.
● Vehicle utilisation, and maintenance costs data from
the service provider through ishopAtoZ to identify
trends and areas for improvement.
● Implementation of emergency maintenance
mechanisms by the service providers through
IshopAtoZ for handling unexpected breakdowns or
accidents, ensuring quick response and support for
drivers.
● Data analytics and insights from the service
providers from iShopAtoZ for informed decisions
about fleet maintenance, repair priorities, and
resource allocation.
● Implementing eco-friendly practices,such as vehicle
eco-tuning and using green car wash methods by car
Service providers from iShopAtoZ.
● Products:
iShopAtoZ to extend the warranty period beyond the
normal period offered by manufacturer or dealership
to reduce cost of repair and maintenance.
● Necessary tools and equipment for services to
multiple vehicles.
● Spare Part, Batteries, Tyre at Fair Price.
◆ Qualitative:
◆ Special discount on bulk purchase.
and earn..
home/office by making purchases or
booking online.
◆ Do booking on any day, enjoy your
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Individual Business owners and Entrepreneur

● Pain Points:
○ Downtime due to improper vehicle services
can lead to revenue loss.
○ Consistent car service quality is needed to
maintain the reliability of the vehicle.
○ Keeping track of vehicle performance/
maintenance needs is time and resource
consuming.
○ Reliable and cost-effective service providers
for car services is a difficult task.
○ Servicing multiple vehicles and managing
appointments is time-consuming and
operationally challenging.
○ Maintaining spare parts/supplies while
minimising costs and waste is also difficult..
○ Managing vehicle warranty and service
history is also a challenge.

existing pain points.Services:
● Services: .
● Partnerships with car wash and repair service
providers through iShopAtoZ to ensure timely and
cost-effective maintenance.
● On-site maintenance services from car service
providers through iShopAtoZ to streamline repair and
maintenance operations and reduce downtime.
● Availability of commonly used spare parts through
the car service provider from iShopAtoZ to
minimise vehicle downtime.
● Regular vehicle cleaning and inspections- Annual
Subscription to Annual Maintenance Contract from
Service provider from iShopAtoZ to enhance the
longevity of the vehicles.
● Support packages from service providers from
iShopAtoZ for handling unexpected breakdowns or
accidents.
● Products:
● This software or App to track maintenance
schedules, automates reminders, and generates
work orders.
● Use inventory management software to track and
reorder parts as needed.
● Spares,Tyre, Batteries at Fair Price.

audience (TA).
○ Vehicles waste recycling and scrap services
○ New car inspection services immediately
after Purchase.
Services.

○ Helpfriends,relatives,neighbours,students.co
mmunity, and others in need to earn.
service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

● Pain points address by iShopAtoZ in Target
Audience context
● Services: .
● Partnerships with car wash and repair service
providers through iShopAtoZ to ensure timely and
cost-effective maintenance.
● On-site maintenance services from car service
providers through iShopAtoZ to streamline repair and
maintenance operations and reduce downtime.
the car service provider from iShopAtoZ to
● Regular vehicle cleaning/inspections- Annual
Subscription to Annual Maintenance Contract from
Service provider from iShopAtoZ to enhance the
longevity of the vehicles.
● Support packages from service providers from
iShopAtoZ for handling unexpected breakdowns or
accidents.
● Products:
● The software or App to track maintenance
schedules, automates reminders, and generates
work orders.
● Use inventory management software to track and
reorder parts as needed.
● Spares,Tyre, Batteries at Fair Price.
◆ Quantitative:
1000X3=Rs 3000.
100.
15-Repeat order)
46500X4=186000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+186000=1146000
shops.
Government and Public Sector Units

● Pain Points:
○ The Government/PSU’s have limited
budgets for car services.
○ Coordinating for schedules/maintenance/
records, and repairs for multiple vehicles is
complex.
○ Finding and retaining skilled mechanics for
car services is a challenge.
○ Ageing vehicles require frequent and
extensive maintenance and repairs.
○ Getting genuine and cost-effective spare
parts is also difficult. .
○ Meeting environmental standards for
emissions and waste disposal for car
services is a concern.
○ Minimising vehicle downtime through proper
service is critical for government operations.
○ Choosing a reliable and cost-effective car
services provider is a challenge.
○ Ensuring data security/privacy is important
for government organisations.

● Services: .
● Modern equipment and technology by service
providers through iShopAtoZ for efficient car wash
and repair services.
● Compliance with government regulations and safety
standards by service provider from iShopAtoZ for car
repair and maintenance.
service provider from iShopAtoZ to minimise vehicle
downtime.
● Regular vehicle cleaning and inspections through
AMC package from iShopAtoZ car service provider
to enhance the longevity of the vehicles.
● Emergency response system from Service provider
through iShopAtoZ for quick recovery and repair
services.
● Eco-friendly practices by iShopAtoZ car service
provider like using green cleaning products and
water recycling systems
● System of record of expenses, service histories, and
maintenance schedule of all the govt. Vehicles
through iShopAtoZ car service provider.
● Products:
● Digital platforms/App for government employees to
request car wash and repair services, track service
progress, and receive notifications.
● High-Tech tools and equipment to service multiple
government vehicles.
● Spare Parts, Tyre, and Battery Purchase at Fair
Price.

service providers.

audience (TA).
after Purchase.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
resale-value.
Final Draft Proposals:

Audience context
○ Solving Existing Pain Points:
○ Services: .
○ Modern equipment and technology by
service providers through iShopAtoZ for
efficient car wash and repair services.
○ Compliance with government regulations
and safety standards by service provider
from iShopAtoZ for car repair and
maintenance.
○ Availability of commonly used spare parts
through service provider from iShopAtoZ to
○ Regular vehicle cleaning and inspections
through AMC package from iShopAtoZ car
service provider to enhance the longevity of
the vehicles.
○ Emergency response system from Service
provider through iShopAtoZ for quick
recovery and repair services.
○ Eco-friendly practices by iShopAtoZ car
service provider like using green cleaning
products and water recycling systems
○ System of transparent record of expenses,
service histories, and maintenance schedule
of all the govt. Vehicles through iShopAtoZ
car service provider.
○ Products:
○ Digital platforms/App for government
employees to request car wash and repair
services, track service progress, and receive
notifications.
○ High-Tech tools and equipment to service
multiple government vehicles.
○ Spare Parts, Tyre, and Battery Purchase at
Fair Price.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Rental Cars and Tour and Travel Operators

● Pain Points:
○ Downtime leads to revenue loss and
inconvenience for customers.
○ Balancing vehicle upkeep with cost control is
a challenge.
○ Poor Car service quality can lead to safety
issues and customer complaints.
○ Reliable vendors for car services is crucial,
as delays/poor work can impact operations.
○ Maintaining a schedule for vehicle services
for varying travel schedules is difficult. .
○ Unexpected breakdowns/emergency repairs
for vehicles promptly is very important..
○ Regular Car services especially in areas with
adverse weather conditions are difficult.
○ Managing maintenance and repair costs for
Car service is vital for profitability.
○ Record-keeping systems can be challenging.
○ Environmental standards for emissions and
waste disposal can be complex.
○ Ensuring staff/drivers are well-trained in
safety procedures and vehicle handling for
car service is challenging..
○ Regulations related to transportation/ vehicle
maintenance are essential to avoid legal
issues.

● Services: .
● Routine maintenance schedules from the car service
provider through iShopAtoZ for all vehicles to ensure
early detection and prevention of issues.
● Maintenance during off-peak hours by iShopAtoZ car
service provider to minimise disruption to business
operation.
● Certified and experienced technicians at iShopAtoZ
car service provider to handle vehicle repairs with
latest technology equipment.
● Ensure that all vehicles meet legal and regulatory
standards for safety and emissions through service
● Inventory of common spare parts at the iShopAtoZ
car service provider to expedite repairs.
● 24/7 roadside assistance from iShopAtoZ vendor in
case of breakdowns or accidents.
● Partnership with professional car wash and cleaning
services from iShopAtoZ to maintain vehicle
cleanliness.
● Vehicles cleaning and sanitation after each rental
day trip through iShopAtoZ service provider.
● Eco-friendly car wash practices and use of
biodegradable cleaning products from car service
provider iShopAtoZ.
iShopAtoZ for a period beyond the normal period
offered by manufacturer/ dealership to reduce cost of
● Products:
● Digital Booking and Maintenance Tracking through
iShopAtoZ care service provider.
● Software to track vehicle maintenance and repair
schedules.
● Spare Parts, Tyre and Battery Purchase at Fair
Price.
audience (TA).
after Purchase.
purchase.
Services.

service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

● Services: .
● Routine maintenance schedules from the car service
provider through iShopAtoZ for all vehicles to ensure
early detection and prevention of issues.
● Maintenance during off-peak hours by iShopAtoZ car
service provider to minimise disruption to business
operation.
● Certified and experienced technicians at iShopAtoZ
car service provider to handle vehicle repairs with
latest technology.equipment.
● Ensure that all vehicles meet legal and regulatory
standards for safety and emissions through service
● Inventory of common spare parts at the iShopAtoZ
car service provider to expedite repairs.
● 24/7 roadside assistance from iShopAtoZ vendor in
case of breakdowns or accidents.
● Partnership with professional car wash and cleaning
services from iShopAtoZ to maintain vehicle
cleanliness.
● Vehicles cleaning and sanitation after each rental
day trip through iShopAtoZ service provider.
● Eco-friendly car wash practices and use of
biodegradable cleaning products from car service
provider iShopAtoZ.
● Products:
● Software to track vehicle maintenance and repair
schedules.
● Spare Parts, Tyre and Battery Purchase at Fair
Price.

Quantitative:

1000X3=Rs 3000.
100.
15-Repeat order)
46500X4=186000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+186000=1146000
shops.
Hotels and Hospitality Industry

● Pain Points:
○ Managing the maintenance, cleanliness, and

repair of vehicles can be complex and time-
consuming.
○ Unexpected breakdowns of vehicles can

lead to guest inconvenience and negative
reviews.
○ Ensuring that vehicles are well-maintained,

clean, and safe for guests convenience is a
top priority.
○ Minimising downtime of vehicles is essential

to meet guest transportation needs.
○ Choosing reliable and cost-effective vendors

for vehicle services is critical.
○ Vehicles meet safety standards and

regulatory compliance is essential.
○ Maintaining accurate records of vehicles for

accountability, safety, and warranty claims is
challenging.
○ Environmental regulations for vehicles
emissions/waste disposal, add complexity to
their operations
○ Genuine and cost-effective spare parts for

vehicle repairs can be a challenge,
especially with a variety of vehicle types.
○ Managing vehicle maintenance and repair
costs is vital for profitability.
○ Maintaining clean and presentable vehicles
is essential for the hotel's image.
○ Handling insurance claims/liability issues
related to accidents or vehicle damage can
be complex.
How iShopAtoZ is going to provide a solution

to existing pain points.
● Services: .
● On-Site maintenance facilities through the service
● Implement a routine maintenance schedule for all
vehicles through Annual Maintenance Contract from
service providers of iShopAtoZ.
● Regular service and inspection through Annual
Subscription through service provider from
iShopAtoZ to prevent breakdowns.
● Experienced and certified automotive technicians
through iShopAtoZ to handle repairs and
maintenance.
● Access to the latest diagnostic tools and equipment
from car service providers through iShopAtoZ.
● Partnership with professional car wash and detailing
services from iShoptAtoZ to maintain vehicle
cleanliness.
● Fast moving critica spare Parts Inventory with car
service provider from iShopAtoZ.
● Eco-friendly car wash practices by a service provider
from iShopAtoZ.
● Checklist for quality control inspections after each
maintenance or repair service.
● Emergency response team capable of providing
assistance in case of vehicle.
● breakdownsAvailability of commonly used spare
parts to minimise vehicle downtime.
● Drivers training on safe driving practices, preventive
maintenance, and fuel-efficient.
● Ensure all vehicles are adequately insured for
accidents and damages.
● Vehicles with advanced safety and entertainment
features.
● Ensure all vehicles meet legal and regulatory
standards for safety, emissions, and licensing.
● Products:
● This software or App tracks streamlined operations
maintenance schedules, automates reminders, and
generates work orders.
vehicle health and driver behaviour in real-time.
● Reporting tools to track expenses, vehicle utilisation,
and maintenance costs
● Eco-friendly and biodegradable car wash products.

audience (TA).
○ Driving Hire Services.
after Purchase.
Services.
service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.
Final Draft Proposal

● Services: .
● On-Site maintenance facilities through the service
● Implement a routine maintenance schedule for all
vehicles through Annual Maintenance Contract from
service providers of iShopAtoZ.
● Regular service and inspection through Annual
Subscription through service provider from
iShopAtoZ to prevent breakdowns.
● Experienced and certified automotive technicians
through iShopAtoZ to handle repairs and
maintenance.
● Access to the latest diagnostic tools and equipment
from car service providers through iShopAtoZ.
● Partnership with professional car wash and detailing
services from iShoptAtoZ to maintain vehicle
cleanliness.
● Fast moving critica spare Parts Inventory with car
● Eco-friendly car wash practices by a service provider
from iShopAtoZ.
● Checklist for quality control inspections after each
maintenance or repair service.
● Emergency response team capable of providing
assistance in case of vehicle.
● breakdownsAvailability of commonly used spare
parts to minimise vehicle downtime.
● Drivers training on safe driving practices, preventive
maintenance, and fuel-efficient.
● Ensure all vehicles are adequately insured for
accidents and damages.
● Vehicles with advanced safety and entertainment
features.
● Ensure all vehicles meet legal and regulatory
standards for safety, emissions, and licensing.
● Products:
and maintenance costs
● Eco-friendly and biodegradable car wash products.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
in a year-400.
would be 20000X48=960000
shops.
Retails Chains
● Pain Points:
○ Vehicles must always be in good working

condition regularly to avoid impact on
operations.
○ Balancing the need for vehicle upkeep with

cost control is a challenge..
○ Poor vehicle service can lead to vehicle
breakdowns and customer dissatisfaction.
○ Finding a trustworthy vehicle service vendor
is a time-consuming task.
○ Sourcing genuine/cost-effective spare parts
for vehicle repairs is challenging.
○ Vehicle maintenance and repairs is difficult
for accountability, safety, and warranty
claims.
○ Coordinating maintenance schedules to
minimise disruption can be complex.
○ Keeping retail delivery vehicles clean is
essential for the company's image.
○ Handling insurance claims/liability issues
related to accidents or vehicle damage can
be complex.
Solving Existing Pain Points:

● Services: .
● In-House Maintenance Services from service
provider iShopAtoZ.
● Skilled technicians to handle vehicle repairs from car
service providers from iShopAtoZ.
● Routine maintenance schedule for all retail chain
vehicles.
● Regular inspections and servicing to prevent
unexpected breakdowns.
● Emergency response team to address breakdowns
or accidents promptly.
● Inventory of high-quality spare parts to reduce
downtime.
● Eco-friendly car wash practices and use
biodegradable cleaning products.
● Driver training on safe driving practices, fuel
efficiency, and preventive maintenanceModern
equipment and technology for efficient car wash and
repair services.
● Feedback mechanism for drivers and customers to
report vehicle-related issues.
● All vehicles meet legal and regulatory standards for
safety, emissions, and licensing.
● Preventive checks on vehicles to identify potential
issues before they escalate.
● Products:
and maintenance costs.
● Spare Parts, Tyre, Batteries Purchase at Fair Price.

audience (TA).
○ Driving Hiring Services.
after Purchase.
purchase.
Services.

service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

● Services: .
● In-House Maintenance Services from service
provider iShopAtoZ.
● Skilled technicians to handle vehicle repairs from car
● Routine maintenance schedule for all retail chain
vehicles.
● Regular inspections and servicing to prevent
unexpected breakdowns.
● Emergency response team to address breakdowns
or accidents promptly.
● Inventory of high-quality spare parts to reduce
downtime.
● Eco-friendly car wash practices and use
biodegradable cleaning products.
● Driver training on safe driving practices, fuel
efficiency, and preventive maintenanceModern
equipment and technology for efficient car wash and
repair services.
● Feedback mechanism for drivers and customers to
report vehicle-related issues.
● All vehicles meet legal and regulatory standards for
safety, emissions, and licensing.
● Products:
and maintenance costs.
● Spare Parts, Tyre, Batteries Purchase at Fair Price.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
in a year-400.
would be 20000X48=960000
shops.
Car Enthusiast
● Pain Points:
○ Finding a skilled technician to service the
vehicles is difficult.
○ High customer expectations for quality of
service,meticulous detailing and repairs, and
the use of genuine spare parts.
○ Enthusiasts struggle to find the right parts for
their vehicles.
○ Managing costs while ensuring quality
service is a constant challenge.
○ Enthusiasts want to build long-term
relationships with service providers they can
trust.
○ Enthusiasts may be eco-conscious and
prefer eco-friendly car wash and
maintenance options.
○ Enthusiasts may require specialised tools or
equipment for specific modifications or
maintenance tasks.
○ Car enthusiasts may have limited options for
specialised car wash, detailing, or repair
services.
○ Enthusiasts often have warranty and
insurance issues when modifying or
customising their vehicles.
○ Modification/customizations must comply
with local regulations, and adhering to these
rules can be challenging.

● Services: .
● Premium car care centres that specialise in servicing
high-end and luxury vehicles through iShopAtoZ.
● Regular car washes and detailing to maintain the
appearance and value of the vehicle from iShopAtoZ
service provider.
● Professional detailing services for a deep clean from
iShopAtoZ.
● Repair and maintenance facilities from service
providers that employ specialised technicians for car
make and model through iShopAtoZ.
● Genuine or high-quality aftermarket parts through a
● Strict maintenance schedule, including oil changes,
filter replacements, and fluid checks from iShopAtoZ
service providers.
● Eco-friendly car wash services from iShopAtoZ
service providers.
● Performance tuning experts from iShopAtoZ service
providers.
● Well-maintained tires enhance safety and
performance including alignment, balancing, and
proper tire pressure from iShopAtoZ service
provider.
● Products:
● Invest in an OBD-II scanner and use diagnostic apps
to monitor your vehicle's health through iShopAtoZ.
● Biodegradable cleaning products through iShopAtoZ
● High-quality lubricants and fluids that meet the
specific requirements of the vehicle through
iShopAtoZ.
● Spare parts, Batteries, Tyre at Fair Price.

audience (TA).
○ Car Rental.
experiences.
○ Car Dealerships Banding, Advertisement
and Marketing Solutions.
after Purchase.
purchase.
Services.

service providers.

needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

● Services: . .
● Premium car care centres that specialise in servicing
high-end and luxury vehicles through iShopAtoZ.
● Regular car washes and detailing to maintain the
appearance and value of the vehicle from iShopAtoZ
service provider.
● Professional detailing services for a deep clean from
iShopAtoZ.
● Repair and maintenance facilities from service
providers that employ specialised technicians for car
make and model through iShopAtoZ.
● Genuine or high-quality aftermarket parts through a
● Strict maintenance schedule, including oil changes,
filter replacements, and fluid checks from iShopAtoZ
service providers.
● Eco-friendly car wash services from iShopAtoZ
service providers.
● Performance tuning experts from iShopAtoZ service
providers.
● Well-maintained tires enhance safety and
performance including alignment, balancing, and
proper tire pressure from iShopAtoZ service
provider.
● Products:
● Invest in an OBD-II scanner and use diagnostic apps
to monitor your vehicle's health through iShopAtoZ.
● Biodegradable cleaning products through iShopAtoZ
● High-quality lubricants and fluids that meet the
specific requirements of the vehicle through
iShopAtoZ.
● Spare parts, Batteries, Tyre at Fair Price.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Emergency Service Provider:

● Pain Points:
○ Emergency service providers must respond
quickly to customer requests.
○ Finding professionals who can handle
various emergency situations is difficult.
○ Providing 24/7 services can be logistically
challenging.
○ Effective dispatching of technicians to the
location of the emergency is crucial.
○ Service vehicles need to be equipped with
the necessary tools and spare parts for
emergency repairs and maintenance..
○ Maintaining a reputation for reliability and
trustworthiness is challenging.
○ Maintaining an inventory of spare parts/
components for emergency repairs while
minimising waste and cost is difficult
○ Service vehicles need to be equipped with
the necessary tools and spare parts for
emergency repairs and maintenance..
○ Adhering to local, state, and national
regulations related to emergency services,
licensing, and safety is complex.
○ Maintaining a reputation for reliability and
trustworthiness is challenging.
○ Dealing with insurance claims/liability issues
in the event of accidents or damages during
emergency services is challenging.

● Services: .
● Strictly follow a scheduled maintenance plan for all
emergency vehicles through a service provider from
iShopAtoZ.
● In-house maintenance teams or partner with
dedicated service providers through iShopAtoZ.
● Ensure technicians are trained in emergency vehicle
maintenance.
● High-quality replacement parts or original equipment
manufacturer (OEM) parts with service provider from
iShopAtoZ.
● Dedicated wash bays for emergency vehicles at
● Regularly testing the functionality of emergency
equipment such as stretchers, oxygen systems, and
defibrillators from iShopAtoZ service provider.
● Secure parking facilities for emergency vehicles
when not in use through the parking solution
package from iShopAtoZ.
● Adhere to national and international standards for
emergency vehicle maintenance and equipment from
● Detailed records of all maintenance and repairs
minimise downtime during crucial operations from
● Products:
● Preventive maintenance software to track service
schedules, generate reminders, and maintain
records.
● Basic repair kit, including tools and spare parts for
quick fixes.
● Remote monitoring systems to track the health of the
vehicle's systems.

audience (TA).
experiences.
after Purchase.
purchase.
Services.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.
Final Draft Propos.

● Services:
● Strictly follow a scheduled maintenance plan for all
emergency vehicles through a service provider from
iShopAtoZ.
● In-house maintenance teams or partner with
dedicated service providers through iShopAtoZ.
● Ensure technicians are trained in emergency vehicle
maintenance.
● High-quality replacement parts or original equipment
manufacturer (OEM) parts with service provider from
iShopAtoZ.
● Dedicated wash bays for emergency vehicles at
● Regularly testing the functionality of emergency
equipment such as stretchers, oxygen systems, and
defibrillators from iShopAtoZ service provider.
● Secure parking facilities for emergency vehicles
when not in use through the parking solution
package from iShopAtoZ.
● Adhere to national and international standards for
emergency vehicle maintenance and equipment from
● Detailed records of all maintenance and repairs
minimise downtime during crucial operations from
● Products:
● Preventive maintenance software to track service
schedules, generate reminders, and maintain
records.
● Basic repair kit, including tools and spare parts for
quick fixes.
● Remote monitoring systems to track the health of the
vehicle's systems.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
500X3=Rs 1500.
100.
15-Repeat order)
24000X4=96000 in 4 years (A).
in a year-400.
would be 20000X48=960000 (B)
960000+96000=1056000
shops.
Car Seller:
● Pain Points:
○ Cars being sold are in good condition and
have to be properly maintained.
○ Repairing and reconditioning used cars to
bring them up to a sellable condition can be
expensive.
○ Higher maintenance and repair costs due to
wear and tear,can reduce car resale value.
○ Transparency with buyers about repair and
maintenance history of vehicles.
○ Skilled technicians to perform repairs and
maintenance on used cars.
○ Warranties/after-sales service is important
for used cars to build trust with buyers.
○ Used cars should meet safety/emission
norms compliant with local regulations.
○ Educating customers about the importance
of regular car maintenance and servicing.
○ Addressing liability issues in case of
accidents or defects in the used cars.
○ Managing an inventory of used cars, with
proper maintenance is difficult.

● Services: .
● Conduct of thorough inspections and maintenance
before listing vehicles for sale through iShopAtoZ
service provider.
● Technicians are skilled in various car models and
systems through iShopAtoZ service provider.
● Partnerships with reliable car service and repair
centres through iShopAtoZ.
● Comprehensive maintenance records for each
vehicle through iShopAtoZ.
● Extended Warranty option for vehicles to attract
buyers through iShopAtoZ service provider.
● Maintenance and repair history of each vehicle in
your listings through service provider from
iShopAtoZ.
● Schedule routine maintenance checks for all vehicles
in the inventory of the iShopAtoZ service providers.
● Professional car cleaning and detailing services to
enhance the appearance of vehicles through
iShopAtoZ. .
● Resale inspection and certification services for
vehicles through iShopAtoZ service provider.
standards from iShop A to Z service provider.
● Availability of commonly used spare parts to
minimise vehicle downtime from iShopAtoZ service
provider.
● Regular vehicle cleaning/inspections to identify
cosmetic/structural issues to enhance the longevity
of the vehicles through iShopAtoZ.
● Support packages from iShopAtoZ service provider
for handling unexpected breakdowns or accidents.
● Eco-friendly practices, such as vehicle eco-tuning
and green car wash methods from service providers.
● Rapid response system for government vehicle
breakdowns, ensuring quick recovery and repair
services though iShopAtoZ.
● Partner with service providers from iShopAtoZ for
specialised services and expertise.
● Eco-friendly practices, like water recycling systems
from iShopAtoZ service provider.
● Assist buyers in transferring existing warranties on
used vehicles through iShopAtoZ,
● Customers feedback on their purchased vehicles to
continually improve maintenance and service
offerings.
● Products:
● An online platform to schedule repairs or routine
maintenance.
● Tracking systems in vehicles to monitor their
condition and location.
● An online platform for customers to allow customers
to schedule repairs or routine maintenance
conveniently.
● Inventory management systems to track vehicle
status, maintenance needs, and listing details.
● Spare Parts, Tyre, Batteries at Fair Price.

audience (TA).
after Purchase.
purchase.
Services.

service providers.


needs/preferences.
accessibility.
invoicing.
customer loyalty
customers.
recommendations.
resale-value.

● Services: .
● Conduct of thorough inspections and maintenance
before listing vehicles for sale through iShopAtoZ
service provider.
● Technicians are skilled in various car models and
systems through iShopAtoZ service provider.
● Partnerships with reliable car service and repair
centres through iShopAtoZ.
● Comprehensive maintenance records for each
vehicle through iShopAtoZ.
● Extended Warranty option for vehicles to attract
buyers through iShopAtoZ service provider.
● Maintenance and repair history of each vehicle in
your listings through service provider from
iShopAtoZ.
● Schedule routine maintenance checks for all vehicles
in the inventory of the iShopAtoZ service providers.
● Professional car cleaning and detailing services to
enhance the appearance of vehicles through
iShopAtoZ. .
● Resale inspection and certification services for
vehicles through iShopAtoZ service provider.
standards from iShop A to Z service provider.
● Availability of commonly used spare parts to
minimise vehicle downtime from iShopAtoZ service
provider.
● Regular vehicle cleaning/inspections to identify
cosmetic/structural issues to enhance the longevity
of the vehicles through iShopAtoZ.
● Support packages from iShopAtoZ service provider
for handling unexpected breakdowns or accidents.
● Eco-friendly practices, such as vehicle eco-tuning
and green car wash methods from service providers.
● Rapid response system for government vehicle
breakdowns, ensuring quick recovery and repair
services though iShopAtoZ.
● Partner with service providers from iShopAtoZ for
specialised services and expertise.
● Eco-friendly practices, like water recycling systems
from iShopAtoZ service provider.
● Assist buyers in transferring existing warranties on
used vehicles through iShopAtoZ,
● Customers feedback on their purchased vehicles to
continually improve maintenance and service
offerings.
● Products:
● An online platform to schedule repairs or routine
maintenance.
● Tracking systems in vehicles to monitor their
condition and location.
● An online platform for customers to allow customers
to schedule repairs or routine maintenance
conveniently.
● Inventory management systems to track vehicle
status, maintenance needs, and listing details.
● Spare Parts, Tyre, Batteries at Fair Price.
◆ Qualitative:
and earn..
need to earn.
booking online.
life.
centres.
◆ Quantitative:
in a year-400.
would be 20000X48=960000.
shops.
◆ Society Ret
◆ Society Growth
➔ Local Influencer Acq/Ret/Growth,

◆ Local Influencer Acq
● Automotive YouTubers.
● Local Car Blogger.
● Social Media Influencers.
● Auto Reviewers.
● Auto Industry Experts.
● Auto Detailing Artists.
● Local Celebrities.
◆ Local Influencer Ret

◆ Local Influencer Growth
➔ Delivery Partner Acq/Ret/Growth,-Done

◆ Delivery Partner Acq
● In-House Fleet,
● Third-Party Logistics (3PL),
● On-Demand Transport Apps,
● Collaboration with Auto Dealerships.
◆ Delivery Partner Ret
◆ Delivery Partner Growth
For Seller Platform: BDA is going to be assigned to every retailer for below tasks.
● Estimate the daily online orders and offline orders

● Bring contact/address/category of retailer/wholesaler/distributor.
● Shortlist the sellers.
● Know the seller's major pain points.
● Explain seller’s staff about different influencer and business partner opportunities-Pending
● List out local influencers.
● Identify the business partners who will help bring delivery partners.
● Onboard Sellers, Create FOMO for bringing sellers and explain the different iShopAtoZ value
propositions.
● Maximising Demand Product Listing and Discount Negotiation For bulk products variants,
explain the sellers about the benefits of providing more discounts
Figure out all the repetitive tasks which can be converted into process or training or automation
How society committee members start putting iShopAtoZ nearest store products into
their society with a referral code (Society Name).
● iShopAtoZ Digital banners, advertisements, and exclusive offers for residents through
Mygate/ADDA.
● IShopAtoZ Digital banners on community engagement platforms/society websites if available.
● Branded posters/banners within the society, especially in common areas like the clubhouse,
notice boards, entrance and parking lots.
● Tie-up with Newspaper agency for fliers inside the newspapers to residents in the society.
● Collaborate with society management to send out IShopAtoZ promotional emails to residents.
● Brand promotion/ earning potential highlight through referral in Society Newsletter if any.
● Targeted ads on platforms like Facebook/Instagram/WhatsApp, targeting residents.
● iShopAtoZ participation in society events, gatherings, and functions in the housing society.
● Special discounts on specific products, or bundled/bulk buying for housing society residents.
● Partner with the housing society management to co-promote iShopAtoZ offering to residents.
● Reviews/feedback by residents about their experiences to boost iShopAtoZ image and brand.
● Social media engagement in housing society groups. Answer questions/offer assistance, and
subtly promote our brand.
● Marketing messages to cater specific needs/preferences of the housing society's residents.
How society/society people will start sharing iShopAtoZ products on Mygate/ADDA.
● Establish a dedicated group or forum within the MyGate/ADDA app for iShopAtoZ brand. This
group becomes a hub for discussions, recommendations, and sharing of relevant links and
information.
● Encourage members to share their experiences and recommendations for iShopAtoZ.with
posting of reviews/ ratings for products and services they have used. This would enable
others to make informed decisions.
● Offer of exclusive discounts/promotions to society members, through the Mygate & ADDA
from iShopAtoZ so that members can access these deals via links.
● Customer members can share links from iShopAtoZ that allow others to explore and purchase
products and services online.
● Housing societies partnerships with iShopAtoZ car product and service providers to offer
exclusive deals or services to their members. These partnerships can be promoted within the
Mygate and ADDA.
● MyGate and ADDA have push notification features. These can be utilised to alert members
about new car product offerings, promotions, or events from IshopAtoZ.
● Benefits or the Society Committee:

1) Goodwill to committee with convenience to residents- Offering iShopAtoZ car services
through MyGate/ADDA software provides residents a convenient way to access various car
services without leaving the society premises or at nearby location
2) Centralised Management- A platform like iShopAtoZ managing various car services through
MyGate/ADDA application, allows the committee to streamline and monitor Car-related
services efficiently.
3) Security and Trust- Integrating iShopAtoZ through platforms like MyGate/ADDA ensures that
society residents' vehicles are handled by verified and reliable car service providers.
4) Discounts and Offers- iShopAtoZ for various car services through MyGate/ADDA allows the
committee to avail Cash Back/Referral Money/Special discounts/Offers for residents fostering
a mutually beneficial relationship.
5) Revenue Generation- The society committee can get 50% of referral revenue-sharing i.e
Rs 25 per Resident/Store referral with iShopAtoZ for every car service availed by residents
generating additional income which can be reinvested to reduce maintenance fees.
● Referral income from Store and customer-Rs 25 per store/customer
● Total store and customer referred -500
● Average total segment purchase -6
● Total earning= 25X500X6=75000
6) Customised Service Packages- Society committee through iShopAtoZ can create
customised service packages desired by residents from the Car Service Providers.
7) Community Engagement- iShopAtoZ Car services through MyGate/ADDA application
becomes an additional engagement point for Residents to appreciate the convenience and
the committee's efforts to enhance their overall living experience.
8) Data Analytics for Decision-Making- MyGate/ADDA through iShopAtoZ can provide data
analytics which the committee can leverage to understand resident preferences/usage
patterns.This can guide decision-making regarding the types of car services to prioritise.
9) Emergency Roadside Assistance- Roadside assistance services with iShopAtoZ through
MyGate/ADDA application ensures that residents get help in case of their car
breakdowns.accidents within the society premises.
10) Scheduled Maintenance Reminders: Automated reminders for residents on Mygate through
iShopAtoZ regarding scheduled car maintenance increases resale and lifespan of vehicles.
11) Reward Programs for Regular Users-:The committee in collaboration with iShopAtoZ can
run reward programs for residents who frequently use car services, through Mygate/ADDA.
12) Car Care Packages for Events-Society Committee can get special car care packages
through iShopAtoZ in MyGateADDA for community events/festivals within the society,
providing residents with convenient options.
13) Insurance Services Integration- Committee can collaborate with iShopAtoZ in MyGate
application to offer convenient access to various car insurance services, ensuring residents
have comprehensive coverage.
14) Environmental Impact Reports- Utilising iShopAtoZ in Mygate application, the committee
can also promote sustainable and eco-friendly practices among residents for car services
within the society.
15) Car Modification Consultations-Committee can provide residents with consultations on car
modifications and upgrades through iShopAtoZ in MyGate/ADDA application.
16) Automated License Renewal Reminders-Committee can implement automated reminders
through iShopAoZ in MyGate application for residents to renew their vehicle licences through
service providers.
17) Collaborative Car Buying Programs-Committee through iShopAtoZ can offer collaborative
car-buying programs, providing residents with exclusive discounts and personalised
assistance.
18) Vehicle Recycling/Sustainability Initiatives-Promoting vehicle recycling initiatives through
iShopAtoZ in MyGate, connecting residents with environmentally responsible disposal
options for old unused vehicles.

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Business Levels:

Create strategies for new locality expansion for business-level-1(Customer ->

● High Commission-E-Commerce companies charge substantial commission to

iShopAtoZ solutions to pain points faced by sellers.

● Commissions-Sellers can do business with iShopAtoZ with Zero commission

➔ Staff of Retailer Acq/Ret/Growth,

➔ Retailer Type:Staff Acq

How iShopAtoZ is going to provide a

What are the additional Services iShopAtoZ

Additional benefits by iShopAtoZ for

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

○ Pain points address by iShopAtoZ in Target

Additional benefits by iShopAtoZ

What are the additional services iShopAtoZ

Additional benefits by iShopAtoZ for

○ Online Booking/Scheduling- Integration of

Final Draft Proposals

○ Pain points address by iShopAtoZ in Target

How iShopAtoZ is going to provide a solution to

What are the additional services iShopAtoZ

Additional benefits by iShopAtoZ for

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

Final Draft Proposals

○ Pain points address by iShopAtoZ in Target

Additional benefits by iShopAtoZ

Eco-friendly Sustainable communities/Societies:

How iShopAtoZ is going to provide a solution to existing

What are the additional services iShopAtoZ

Additional benefits by iShopAtoZ for

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

Final Draft Proposals

What are the additional benefits iShopAtoZ

Additional benefits by iShopAtoZ

Corporates and Big Companies

How iShopAtoZ is going to provide a solution to

What are the additional Services iShopAtoZ

Additional benefits by iShopAtoZ for

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

● Pain points address by iShopAtoZ in Target

Additional benefits by iShopAtoZ

Individual Business owners and Entrepreneur

How iShopAtoZ is going to provide a solution to

What are the additional services iShopAtoZ

Additional benefits by iShopAtoZ for

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

Final Draft Proposals

Additional benefits by iShopAtoZ

Government and Public Sector Units

How iShopAtoZ is going to provide a solution to

Additional benefits by iShopAtoZ for

What are the additional Services iShopAtoZ

Which of iShopAtoZ's different

○ Online Booking/Scheduling- Integration of

Final Draft Proposals:

Additional benefits by iShopAtoZ