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Canteen Tender

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TENDER NOTICE

Precedent, GEB Credit Co-operative Society invites physical bids for outsourcing of canteen
services at GUVNL canteen for maintaining necessary Food service supplies, preparing &
selling Food to the employees of Sardar Patel Vidhyut Bhavan, Vadodara.
Sr. Description
No.
1 Tender No.
2 Work of Providing canteen services at GUVNL
canteen for maintaining necessary Food
service supplies, preparing & selling Food
to the employees/ Authorised visitors of
Sardar Patel Vidhyut Bhavan, Vadodara.

3 Tender Fee (non-refundable) Rs. 5,00/-


Earnest Money Deposit amount Rs 3,000/-
4
(Refundable)
5 Security Deposit Rs. 50,000/-
Pre bid meeting -11.00 hrs at
6
GUVNL
Physical submission of all the
relevant documents, last date up
8
to 16.00 hours. By RPAD or SPEED
POST only. (This is Mandatory)
Date of opening of Tender fee,
9 EMD cover and technical bid at
17.00 Hours
Tentative Date of on – line opening Shall be intimated separately to
10
of Price bid, (if possible) technically qualified bidders
11 Prices Firm

THE PROCEDURE FOR SUBMISSION OF BIDS:

BIDS are to be submitted in one set in two bid system.


1. Techno commercial BID,-First Cover
2. Financial BID, - Second Cover.
Both the bids “TECHNICAL” & “FINANCIAL” should be submitted simultaneously in the
respective envelopes (duly sealed). BID should be clearly marked with “Tender for providing
canteen services at GUVNL canteen”.

Techno commercial BID– FIRST SEALED COVER


The first inner sealed envelope should contain –
1. EMD Cover –
EMD cover should contain tender fee & EMD document. The tenderers will be
required to pay (1) Tender fee of Rs. 500/- (Non-refundable) by cash / DD, (2)
EMD of Rs. 3000/- (Refundable) by Cash / DD. Bidders are requested to enclose
the original Money receipt in the EMD cover if tender fee / EMD paid in cash. In
absence of such money receipt in original or tender / offer submitted without
tender fee will not be accepted & such tender will be rejected out rightly.
The EMD of the unsuccessful Tenderers shall be returned within 15 days from the
date of placing of the order to the successful Tenderer. However, the EMD
Amount of technically disqualified bidder will be returned after opening of price
bids.
EMD will be returned to the successful Bidders, only on their submission of
Performance Guarantee towards execution period (i.e. Security Deposit) against
order released on them.
2. The documents as mentioned in Annexure-1.

FINANCIAL BID– SECOND SEALED COVER


The second sealed envelope should contain Price BID with price details clearly specifying
the tender details reference “FINANCIAL BID”. The cover should be clearly marked
COMMERCIAL BID WITH PRICES.
Priced commercial BID should be in the format given in this document.

Both the covers should be covered in an outer envelope duly sealed. Outer cover
containing all the BIDS should be addressed to:

Precedent,
GEB Credit Co-operative Society
Shop No.3, GEB Shopping Centre,
OP Road, Vadodara - 390 007.
BID OPENING
BIDS will be opened in 2 stages:
Stage-I: Techno commercial BID.
The technical BID (Stage-I) will be opened on due date of submission of bid at 16.00 hrs.

Stage-II: Price BID.


The commercial BID with prices shall be opened after the corresponding technical BID &
material is scrutinized and clarifications obtained from all BIDDERs, if required. The price
bids of technically acceptable bidders will be opened.
1. GENERAL

GEB Employees credit Cooperative society Ltd invites physical Tenders for the work
of “Providing canteen services at GUVNL for maintaining necessary Food service
supplies, preparing & selling Food to the employees/ Authorised visitors of Sardar
Patel Vidhyut Bhavan, Vadodara.”
Tender copy is available at the office of GEB Employees credit Cooperative society
Ltd, Shop No.3, GEB Shopping Centre, OP Road, Vadodara. Tender fee is to be paid
along with submission of tender.
“All the relevant document of tenders to be submitted physically will be received
only by Hand Delivery/ Registered Post A.D or Speed Post addressed to GEB
Employees credit Cooperative society Ltd, Shop No.3, GEB Shopping Centre, OP
Road, Vadodara.

 No Tender shall be accepted/opened in any case received after due date and
time, irrespective of delay due to postal services or any other reasons.

 Copy of Original Money Receipt / Demand Draft for payment of Tender Fee
shall be placed in the separate cover super scribing “Tender Fee”. The
Tender shall be opened by the canteen committee on ……………. at GUVNL
Premises on the date mentioned above in the presence of those bidders who
wish to be present, if possible. If the Representative of Bidder wishes to
remain present, then he must submit the authorization letter of the
representing company at the time of opening of Bids and this is
compulsory. Only one Authorized Representative is allowed.
 Interested parties may submit their tender after inspection of the GUVNL
Corporate Office at the above location from the date of issue of notification
till the date of closure of tender. The inspection of the canteen premises can
be made between 11.00 A.M. and 5.00 P.M. on all working days.

 Tender Fee: Tender Fee of amount Rs.500/- shall be accepted by CASH at


Society Office. Tender submitted without Tender Fee shall not be
considered.

 EMD: EMD of amount Rs.3000/- shall be accepted by CASH at Society Office.


Tender submitted without Tender Fee shall not be considered.

EMD will be refunded to unsuccessful bidders after awarding the contract.


EMD of successful bidder will be refunded after submission of security
Deposit.
 Security Deposit: The successful bidder will have to deposit a Performance
Security Deposit of Rs.50,000/- (Rupees Forty Thousand Only),in the form of
FDR/ Bank Guarantee in favour of GEB Employees credit Cooperative society
Ltd. after issuance of order.
The security deposit is for due implementation of the contract and liable to
forfeited in the event of non-fulfilment of the contract.
 All the relevant documents as per requirement of the Tender to be
submitted physically along with the Tender Fee, EMD in sealed cover on or
before due date and time.
 Bidder should observe a high standard of ethics during the selection process
and in the execution of this contract.
 Price bids of only the technically qualified bidders shall be opened.

2. Scope of work:
This tender is intended for providing canteen facility for the staff and authorized visitors
at GUVNL (GEB) Head office Vadodara. The Contractor is required to run the canteen
and serve Tea, Coffee, Lunch and snacks etc to employees/authorized visitors of the
GUVNL HO Building.

I. Contract shall be on “Leave and License basis”.


II. The contractor shall prepare and serve meals, tea, break-fast etc. in GUVNL
Canteen as per menu decided by the Committee.
III. Contractor shall not give sub-contract to carry out his obligation in the Canteen /
Dining Hall. Noncompliance would attract termination/cancelation of contract with
giving one month notice.

IV. Venue :
The canteen service shall be provided at S P Vidyut Bhavan, Race Course, Vadodara.
The building has been provided with pantry and dining hall. The infrastructure
provided by GUVNL will be solely under the care and supervision of the service
provider and any damage or loss will be entirely the responsibility of the service
provider.
V. Canteen Equipment:-
Consumable items including LPG (commercial cylinders) are required to be
arranged by the service provider. Agency should visit the premises and facilities of
GUVNL before submitting their bids.

VI. MANAGEMENT’S FACILITIES


The Management will provide the following facilities:
A. Canteen / Dining Hall premises, Pantry, Store room etc.
B. Free supply of Water. In case of emergency, first aid or such other medical
facilities, as is possible, will be made available at the discretion of the Management.
The charges will be recovered as per rules.
C. The Canteen / Dining Hall is to be kept open as per the instructions issued by the
Management or the authorized Officers from time to time.
D. Furniture for use within the canteen premises will be provided by GUVNL except
cupboards/racks required for storage purpose and hot sernse table.
VII. CONTRACTOR’S RESPONSIBILITIES / SCOPE:

1. Contractor has to pay Rs 5000/- per Month before 7 th of every Month as a rental
charges.
2. The firm may also supply those food/eatable items which are not under the
contract in case of demand from employees. The cost of such food/items should
not be more than MRP rates
3. In case of fatal / non-fatal accident to the worker or person working in the
Canteen, it will be sole responsibility of the contractor and the Management will
not be responsible in any case of such mishap.
4. Electricity: Electricity connection will be provided by GUVNL but the monthly bill of
MGVCL will be paid by contractor and receipt of the payment shall be submitted to
this office.
5. Cooking Gas: The Gas line will be provided by GUVNL but the monthly bill of
Vadodara Gas Company will be paid by contractor and receipt of the payment shall
be submitted to this office.
6. The firm will ensure that raw material used for cooking are of very good quality,
safe for human consumption and conform to the standard laid down by the
Government of India in this regard from time to time. In the event of any food
poisoning/contamination, the firm will be held fully responsible and liable to other
penal actions under the law. The firm will ensure proper sanitation/hygienic
conditions in the premises and deploy person free from infectious diseases.
7. The firm shall be responsible for compliance of the labour laws in respect of
personnel employed by them. The firm shall be the employer for his workers and
the Ministry will not be held responsible fully or partially for any dispute that may
arise between the firm and his workers.
8. The workers of the cafeteria will vacate the premises of the building every day after
the work is over and they will not be allowed to sleep in the office premises or
otherwise utilize it in any other way after the working hours, unless their services
are required to meet any exigencies.
9. The approved price of the eatables should be prominently displayed at the
counter/Notice Board in Canteen.
10. Cleaning of canteen shall be done by the firm. The garbage of the canteen shall also
be disposed of by the firm on daily basis. The firm shall ensure cleanliness of the
canteen all the time.
11. Food items which are usually demanded / consumed as snacks (such as Samosa,
Patties, Sandwich, Pakoda, Breadroll, Dhokla, Poha etc.) also be made freshly
available in the canteen throughout the day. Any special demand or requirement
for meeting of officers should also be met.
12. The firm would be required to use only lSl/Agmark/Food grade products and as per
FSSAI norms.
13. The firm shall not use the canteen premises for any other activity except for the
purpose for which it has been provided for.
14. Timings: The Cafeteria shall operate from 9 AM to 6 PM on working days and from
10 AM to 6 PM on holidays/Saturday/Sunday would depend on the requirement of
the senior officers.
15. The firm shall ensure that all the canteen employees, during their working hours,
wear neat and tidy uniform and use hygienic gloves supplied by the firm. No
canteen employee shall be allowed to perform his duty without proper
uniform/attire.
16. The firm will bring its own tools, utensils, cookers, crockery, hot boxes, trolleys,
equipment, jugs, plates etc. in sufficient quantity as needed to maintain the
canteen services. 'Single Use Plastic items would not be allowed to use in the
Canteen.
17. The contractor will not further sub-contract the contract to any other party. In case
the contractor is found having sub-contracted this contract, the contract will be
terminated without any notice and Security Deposit will be forfeited.

VIII. CLEANLINESS & HYGIENIC CONDITIONS

The management reserves the right of free access through its authorized
representative(s) to inspect the Canteen, Stores, Equipment & Food for ensuring
their wholesomeness, Cleanliness, Quality & Quantity at all times without any prior
notice.
A. The contractor shall always keep the Canteen / Stores / Dining Hall and
surroundings in neat tidy conditions at his own cost. He shall also keep all furniture
and other articles neat and clean to the entire satisfaction of the authorized Officer
of the Management. The contractor shall have to comply with all provisions of the
Factories Act in respect of Health & Hygiene and other Acts in force in this matter.

B. The Canteen / Dining Hall garbage shall be kept outside the Canteen / Dining Hall
etc. at space to be notified by the Management and the garbage kept at this point
shall be disposed off daily by Contractor.

C. In the event of the lack of cleanliness & hygienic conditions in the Canteen /
Dining Hall a penalty of Rs.1,000/- (Rupees One Thousand only) per event shall be
imposed on the Contractor by the Management till remedial action is taken.

D. All the existing rules and future regulations regarding hygienic health etc.
issued at any stage by the Municipal / Local authorities and especially by the Chief
Inspector of Factories / Foods shall be strictly adhered to by the contractor.

E. Cleaning of Drains should be done by Contractor. The Contractor shall maintain


good housekeeping in & around the canteen premises and shall also maintain the
drainage system in the canteen precincts and disposal of garbage/ leftover food/
items.

IX. STAFF
A. The contractor shall employ Canteen / Dining Hall staff in appropriate number on
his own muster roll. No person below 18 years shall be employed. If management
finds any person below 18 years then penalty of Rs. 5,000/- will be charged. He will
also be required to obtain the license as per the provisions of the Contract Labour
(R&A) Act, 1970. Contractor shall be solely responsible and shall fully comply
with all the provision of all the Labour Laws applicable such as Factories Act,
Provident Fund & Misc. Provisions Act, Payment of Wages Act, Minimum
Wages Act, Payment of Bonus Act, Workmen compensation Act and Contract
Labour (R&A) Act, ESI etc. and any other relevant Acts passed from time to time.
The Management shall not be liable to compensate or indemnify to the contractor,
if any change / amendments is / are taken place, in any of the Labour Laws,
which make the contractor additional liable for payments to his employees.

B. All the employees of contractor deputed at Canteen shall have to undergo a


medical check-up covering all those tests confirming the status of all
communicable diseases like T.B., HIV etc. before deputing them at Canteen. Any
new deputed, the contractor shall ensure, he / she undergo the aforesaid medical
check-up. It is desirable for the contractor to conduct the medical check-up of
their staff at the interval of every six months. After the medical check-up, the
contractor shall submit a Civil Surgeon’s Certificate of each of his / her employees.
If contractor fails to submit the Medical report/ Certificate of each of his/ her
employees within time then penalty of Rs. 1000/- (Rupees one Thousand only) per
person will be charged by Management. Cost of Medical charges to be borne by
Contractor.
C. The Management shall be at liberty not to allow entry into its premises any of the
employees of the contractor whose activities appear to be prejudicial to the safety,
security or the interest of the Management.
D. Staff members are expected to be well dressed and the dress should be neat
and clean. The Contractor shall supply 3 (three) pairs of uniforms to his staff every
year. Staff members need to maintain personal hygiene and have to maintain short
& clean fingernails, short haircut & should be clean shaved (except in special
cases).
E. All Staff members must wear a Hair Restraint (Cap or Hairnet) in Canteen/ Cooking
Area and Disposable Gloves while serving food / while cooking. If any Staff Member
is found without wearing Hair Restraint/ Hand Gloves in Canteen/ Cooking Area/
while serving food, then Penalty of Rs. 1000 (One Thousand Only) per Person per
event shall be imposed on Contractor by Management till remedial action is taken.
F. The contractor shall make payment of wages to his employees on fixed date and
within the period specified under the applicable law, in presence of the
representative of the Management. He will submit a true copy of monthly salary
bills to the authorized officer.
He will also submit the evidence of payments under statutory provisions in force
in the stages by fifteenth of subsequent month, failing which the amounts
approximately equivalent to the payment will be retained by the Management
from the pending bills of the Contractor till such time payments are made by the
Contractor.

X. SERVICES
A. The particulars regarding timings for lunch, dinner, tea, snacks etc. will be fixed by
the Management. The Management may at its discretion change the timings with
due notice to the Contractor.
B. The Contractor shall not use the Canteen / Dining Hall premises for any other
activities except than providing canteen services as per the Management’s
requirement.
C. The Contractor shall ensure that his employees are courteous and their behaviour
and manners are good towards all employees and guests of the Management. The
Contractor shall be responsible for good discipline and behaviour of his staff.
D. Except employees of the contractor working in night shift, no other employee of
the contractor will be allowed to be in the Management’s premises during night or
use it for his residential purpose and to move about in prohibited area.
E. The Contractor shall not use or allow to be used the Canteen Premises or any part
thereof for dwelling purpose & shall not allow any outsiders to loiter in and around
the canteen without valid authority.
F. The contractor shall maintain quality & quantity in respect of the menu served in
the canteen. In the event of any dispute in regard to quantity & quality of the menu,
proportionate deduction shall be made from the monthly bills and the decision of
Management/ Authorized representative(s) shall be final & binding on both Parties.
G. The Contractor shall issue identity Card to their employees and instruct them to
produce the same immediately on demand by the authority while entering and
working inside GETRI premises.
In case of any irregularities with reference to the above clauses (X A – G), a penalty
of Rs. 2500/- (Rupees Two Thousand Five Hundred only) plus GST per event shall be
imposed on the Contractor by the Management till remedial action is taken.

XI. SPECIFICATION OF RAW MATERIAL AND PROCEDURE

A. The quality of Raw Materials for preparation of meals & other items shall be of
best quality. The quality of the Ingredients to be used for preparation of Meals/
Snacks shall be strictly in accordance with the list provided in this document.
Otherwise penalty of Rs. 1000/- (Rupees One Thousand only) per event shall be
imposed on the Contractor by the Management till remedial action is taken.
B. In case of non-availability of specified brand of ingredients, the contractor, with
prior approval of Management shall procure other items for a specified occasion/
period.
C. Ready-made Sweets /Farsans /Bakery Items shall be purchased from reputed
manufacturers and retail shops only.
D. Vegetable and Milk & Milk Products (Ice Cream/ Curd/ Butter Milk) [with ISI / AG /
FSSAI Mark] shall be procured afresh every day.
E. The Contractor shall use the best practice & legally mandated food & industry
standard storage handling procedure.
F. The management will have absolute right, sole discretion to have the cooked or raw
items, which do not meet the standards, destroyed at the cost of the contractor.
Alternate ingredients shall be arranged immediately by the Contractor. Under such
circumstances no compensation shall be payable.

3. ELIGIBILITY
The following requirements should be fulfilled in the Pre-qualification Bid.
1. Tender Fee must be submitted along with Tender.
2. The agency should have preferably ……..years of experience of Running canteen or
providing catering services in Government organizations /PSU/well known Private
Company establishments. Documentary evidence in support to be enclosed.
3. The agency should have average annual turnover of Rs ……… Lakh during last three
financial year. CA certified Audited financial statement is to be submitted with the
bid.
3. The Tender Document shall be submitted with Signature on Tender for confirmation
of Bidder that he agree, with all the terms and conditions.
4. The agency should have following certificates/licenses and shall submit authentic
proof thereof.
 Registration Certificate of The Company/Firm/Agency under the relevant Act(s)
 GST Registration Certificate
 Attested Photocopy of PAN/TAN/Service Tax No.
 Attested Photocopies of Income Tax Returns for the last 3 years.
 Attested Photocopies of similar contract executed with Central Government
offices/ PSU /Private Institutes of Repute during last 3 financial years.
 Provident Fund (P.F.) No./ESIS No.
5. The price bid shall be submitted in separate cover in main cover.

4. Duration of the contract:

The contract shall begin from the date of actual commencement of the work at the site.
The contract shall continue for two years unless it is curtailed or terminated by the
office owing to deficiency of services, sub-standard quality of skilled and unskilled
manpower deployed, breach of contract, reduction or cessation of the requirements,
non-compliance of statutory requirements/obligations by the bidder. It is required that
successful bidder under this contract to observe the highest standard of ethics and
should not engage in activities that conflict with the interest of the office under this
contract.

5. Financial Evaluation:

Financial bid would be evaluated on the basis of price quoted by bidder in respect of all
items mentioned in proforma for financial bid. Rates for all items should be mentioned
by the firms.
Evaluation will be done on overall lowest of the total of quoted rates of each items
mentioned in Financial Bid.
In case of 'Rate' comes out to be same (i.e. multiple L1) then the firm having quoted
lower rates of items for Lunch would be considered the lowest.
Annexure-I

PROFORMA FOR PRE-QUALIFICTION BID

Sr. No. Particulars Documents


Submitted
Name of Tendering Company/ Firm/ Agency (Attach certificates
1.
of registration)
2. Name of Proprietor / Director of Company/ Firm / Agency (Attach
certificates of registration)
Full Address of Registered Office with Telephone No., FAX and E-
3. Mail/ Mobile / Website together with that of branch offices, if
applicable (Attach certificates of registration)
4. Receipt/DD of Tender Fee
5. Receipt/DD of EMD
6. Proof of Financial Turnover for last three years
7. PAN No.
8. Affidavit stating that the agency is / has not been black listed by
Centre / State Government /PSU/ Society/Trust/ Public Ltd. /
9.
Private Company
Attested Photocopies of Income Tax returns for the last 3
10.
financial years.
A statement to have read, understood and agreed to the terms
and condition of this tender together with a copy of this tender
11.
documents signed and stamped on each page by the
bidder/authorized representative.
Attested Photocopies of similar contract executed with Central
Government offices / PSUs / Private Institute of Repute during
12.
last 3 financial years with certificates from such offices for
successful performance of the work.

Financial Bid:
S. No Name of items Measurement Volume/ Rate (in Rs)
Unit Weigh/
No.
i BEVERAGES
1 One Cup tea (standard) - Masala Chai ML 125
2 One Cup coffee (standard) ML 125
3 Lassi ML 200
4 Masala Butter Milk ML 200
5 Curd GMS 50
ii SNACKS
1 Samosa GMS per Dish 100
2 Bataka Pauva GMS per Dish 100
3 Upama GMS per Dish 100
4 Sev Khamni GMS per Dish 100
5 Papdi GMS per Dish 100
6 Mix Chavana GMS per Dish 100
7 Thepla GMS per Dish 100
8 Bread Pakoda GMS per Dish 100
9 Vegetable Cutlet GMS per Dish 100
10 Bataka Vada GMS per Dish 100
11 Medu Vada with coconut Chutney and Nos per Dish 2
sambhar
12 Idali with coconut Chutney and sambhar Nos per Dish 2
13 Dhokla GMS per Dish 100
14 Khaman GMS per Dish 100
15 Mung dal Kachori with Chutney Nos per Dish 1
16 Lilva Kachori GMS per Dish 100
17 Dal vada GMS per Dish 100
18 Mix Gota/Bhajiya GMS per Dish 100
19 Sev Usal with 2 Bread and usal Plate 1
20 Extra Bread Nos 1
21 Aloo Parantha (with Raita and Pickle) GMS per Dish 100
iii LUNCH
1 One Roti GMS 60
2 Half Plate Dal GMS 150
3 One Plate Dal GMS 250
4 Half Plate Rice (Basmati)/ Pulao GMS 150
5 Full Plate Rice (Basmati)/ Pulao GMS 250
6 One Plate Seasonal Vegetable GMS 200
7 One Plate Kathol GMS 200
8 Kadhi(250) + Rice( 200 sms.) Plate 1
9 Lunch (Dal/kadhi, 1 Seasonal Vegetable, 1 Thali 1
Paneer Dish/ Kathol, Rice(Basmati)/Pulao, 2
Naan/Parantha or 4 rotis, Curd, Salad)
Total of i+ii+iii in Rs

Financial Bid is to be submitted in separate cover mentioning “Financial bid”.


PERMISSIBLE BRANDS OF CONSUMABLES

Milk, Butter, Butter Amul/ Mother dairy/Mahi


Milk, Paneer & Curd
Spices MDH, MTR or equivalent quality brands
oil Groundnut oil, Sunflower oil, Rice bran oil, Cotton seed oil
(Sundrop, Sunflower, Dhara, Godrej, Patnajali or equivalent quality
brands)
Coffee Nescafe, Rich Bru

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