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Amazon Ansoff Matrix

Posted on August 5, 2018 by John Dudovskiy


Amazon Ansoff Matrix is a marketing planning model that helps the e-commerce and
cloud computing company to determine its product and market strategy. Ansoff
Matrix illustrates four different strategy options available for businesses. These are
market penetration, product development, market development and diversification.

Amazon Ansoff Matrix


Within the scope of Ansoff Matrix, Amazon uses all four growth strategies in an
integrated manner:

1. Market penetration. Market penetration refers to selling existing products to


existing markets. Amazon uses market penetration strategy aggressively.
Sophisticated user experience features in general and Recommendations feature on e-
retailer’s website in particular play an important role in the application of market
penetration strategy. Specifically, the e-commerce giant focuses on user experience
personalization thanks to efficient application of data science and machine learning
with positive implications on the volume of sales of existing products to existing
markets.

2. Product development. This involves developing new products to sell to existing


markets. Product development is one of the core strategies used by Amazon. Started
by Jeff Bezos selling only physical books online in 1997, today Amazon sells
anything that can be sold online. The largest internet retailer in the world by revenue
sells more than 500 million products, including products sold by third parties on
Amazon platform. Top product categories include clothing, shoes, jewellery, home
and kitchen appliances, books, electronic devices, sports and outdoor items and others.
3. Market development. Market development strategy is associated with finding new
markets for existing products. Amazon is engaged in market development in a
systematic manner. Started only in the US, Amazon currently has country-specific
sites in 13 countries, including Canada, the United Kingdom, China and India.
Moreover, Prime Free Same Day and Prime Free One Day services are available in
more than 8000 cities and towns. Prime Now service is available in more than 50
cities in 9 countries.[1]

4. Diversification. Diversification involves developing new products to sell to new


markets and this is considered to be the riskiest strategy. Amazon uses diversification
to a certain extent. As a result of diversification strategy Amazon currently operates in
media, hardware, advertising and other business segments.

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