Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

M186C01 03

Download as pdf or txt
Download as pdf or txt
You are on page 1of 112

Raption Series

SERVICE MANUAL
(M186C01-03-21B)
Raption

Disclaimer
CIRCUTOR, SA reserves the right to make modifications to the device or the unit specifications set
out in this instruction manual without prior notice.

CIRCUTOR, SA on its web site, supplies its customers with the latest versions of the device specifica-
tions and the most updated manuals.

www.circutor.com

Revision log
Date Revision Description

07/20 M186C01-03-20A Initial Version


Changes in the following sections:
2.C. - 3.A. - 3.B. - 3.C. - 3.D. - 4.A.- 4.B. - 4.C. - 4.D. -
06/21 M186C01-03-21A
4.E. - 4.G. - 5. - 5.D. - 5.E. - 5.F. - 5.G. - 5.H. - 5.I. - 7.A.
- 7.D. - 7.E. - 7.G. - 8. - 10.
Changes in the following sections:
10/21 M186C01-03-21B
2.C. - 4.A. - 4.C. - 4.E. - 4.G. - 5.F. - 7.G. - 10.

2 Service Manual
Raption

Raption Series
Service Manual

C O P Y R I G H T I N F O R M AT I O N

This document is copyrighted, 2021 by CIRCUTOR. All rights are reserved. CIRCUTOR.
reserves the right to make improvements to the products described in this manual at
any time without notice.

No part of this manual can be reproduced, copied, translated or transmitted in any form
or by any means without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However,
the original manufacturer assumes no responsibility for its use, or for any infringements
upon the rights of third parties that may result from its use.

All other product names or trademarks are properties of their respective owners.

Service Manual 3
Raption

Contents
Disclaimer...................................................................................................................................................2
Revision Log .............................................................................................................................................2
Contents .....................................................................................................................................................4
1. So, hello! ...............................................................................................................................................6
2. Features ................................................................................................................................................8
A. Main features ...................................................................................................................................8
B. Dimensions .....................................................................................................................................10
C. Components overview ...................................................................................................................11
3. Control devices....................................................................................................................................26
A. PC Screen (HMI)..............................................................................................................................26
B. Mode 4 Board..................................................................................................................................29
C. CCS Board........................................................................................................................................32
D. Mode 3 Device................................................................................................................................34
4. Protection devices..............................................................................................................................36
A. Disconnector....................................................................................................................................36
B. RCD...................................................................................................................................................37
C. MCBs.................................................................................................................................................38
D. RCBOs...............................................................................................................................................40
E. Backflow diode and Clixon............................................................................................................41
F. Transient surge protector...............................................................................................................43
G. Isolation protection device...........................................................................................................44
5. Other components..............................................................................................................................48
A. Heater system.................................................................................................................................49
B. Ventilation system..........................................................................................................................51
C. RFID reader......................................................................................................................................52
D. AC meter...........................................................................................................................................53
E. DC meter...........................................................................................................................................54
F. Extra power supply ........................................................................................................................55
G. Power supplies...............................................................................................................................56
H. Contactors.......................................................................................................................................57
I. Teltonika RUT 240...........................................................................................................................59
6. Other optional components..............................................................................................................60
A. RFID Reader - Legic.......................................................................................................................60
B. Shutter protection..........................................................................................................................62
7. Troubleshooting & Errors..................................................................................................................64
A. Troubleshooting introduction......................................................................................................64

4 Service Manual
Raption

B. Log files...........................................................................................................................................68
C. Decoding the error.........................................................................................................................70
D. Error code in remote......................................................................................................................78
E. Communication errors...................................................................................................................80
F. OCPP Errors.....................................................................................................................................81
G. Power modules errors...................................................................................................................87
8. Maintenance.......................................................................................................................................90
9. Annexes...............................................................................................................................................94
10. Technical Data..................................................................................................................................96
A. Raption 50 .....................................................................................................................................96
B. Raption 50 HV/Raption 50 EVO/Raption 100 .............................................................................102
Need help ? ..........................................................................................................................................111
Guarantee .............................................................................................................................................111

Service Manual 5
Raption

1
This manual provides service and maintenance information for CIRCUTOR Charge Point, which
has been designed and tested to allow electric vehicle charging, specified in IEC 61851.

This document has different sections describing electrical components inside the Charge
Point and a step-by-step installation procedure.

It is mandatory to follow the basic security information supplied in this manual to ensure safe
and proper installation.

Failure to follow safety instructions may involve personal injury, equipment damage and
danger of death. CIRCUTOR is not responsible for events arising from such breach.

THE FOLLOWING SYMBOLS ARE USED FOR IMPORTANT


SAFETY INFORMATION IN THIS DOCUMENT

ELECTRIC RISK

- This symbol indicates a potentially hazardous situation which, if not avoided


may result in a risk of fire, serious injury or death.

- The Charge Point must be disconnected from any power source before
performing any maintenance, repair or electrical manipulation inside.

ATTENTION!

- Follow the instructions preceded by this symbol, if not respect them or perform
them correctly, may result in minor or moderate injury to the user, damage to
equipment, damage to facilities or other property.

- Handling the equipment can cause injuries as result of the dimension and
weight. Persons handling the unit must wear safety shoes and gloves.

6 Service Manual
Raption

So, hello!

Read carefully all the instructions before doing any


maintenance work inside the Charge Point.

Important safety instructions


• Read all the instructions before using • Check the installation annually by
and configuring the Charge Point. qualified technician.

• Do not use the Charge Point for anything • Remove from service any item that has
other than electric vehicle charging a fault that could be dangerous for users
modes are expected in IEC 61851. (broken connectors, caps that don’t
close...).
• Do not modify the Charge Point. If
modified, CIRCUTOR will reject all • Use only CIRCUTOR supplied spare parts.
responsibility and the warranty will be
void. • Do not use this product if the enclosure
or the EV connector is broken, cracked,
• Comply strictly with electrical safety open, or shows any other indication of
regulations according to your country. damage.

• Do not make repairs or manipulations • Adaptors or conversion adapters and


with the unit energized. cord extensions set are NOT allowed to
be used.
• Only trained and qualified personnel
should have access to the electrical parts
inside the Charge Point.

Service Manual 7
Raption

2
A Main features

15
1 16

2 14 17
24
3 13
18
4
12 19
11 20 23
10 21
5
9
6 22

7 8

8 Service Manual
Raption

Features

1- Cover 2- Exit AC cable 3- AC light beacon 4- CHAdeMO connector 5- Air inlet

6- Air outlet 7- Decorative front 8- Decorative rear 9- Handle 10- CHAdeMO


panel panel holder

11- CCS holder 12- AC holder or 13- CCS light beacon 14- CHAdeMO light 15- Antenna
socket 32A (1) beacon

16- Air outlet 17- Exit DC cable 18- Touch screen + 19- Emergency button 20- RFID reader
Axial fan

21- Air inlet 22- Air inlet 23- CCS connector 24- Courtesy light

(1)
Depending of the model, the components can vary.

Service Manual 9
Raption

B Dimensions

• Units specified in millimeters:

10 Service Manual
Raption

C Components Overview
Inside the Charge Point it is possible to differentiate four main parts. In the upper part
there are the electronic boards, the electrical protections and the electrical actuators.
In the medium part there are the power modules. In the lower part there is the power input
supply section and the last important part is in both doors.

Electronic boards, etc

Power modules

Power supply section

Left door Right door

Service Manual 11
Raption

1.A — E L E C T R O N I C B OA R D S, E TC Raption 50

12 Service Manual
Raption

1- DC Contactor. 12Vdc. 120A 2- Diode rectifier 162A (E6.1) 3- Fuse holder 1pole 14x51
(KM7.1/KM7.2/KM8.2/KM8.3) with forced ventilation (M6.1) (F6.1/ F6.2/F6.3/F6.4)

4- Emergency button (S9.1) 5- Isolation protection device 6- Heater with fan 400W
(B15.1) (M13.3)

7- Ceramic fuse 5x20 1A 8- Miniature circuit breaker 4 9- Conctactor 10A/230VAC


(F3.1/F3.2/F3.3/F3.4) poles 25A class C (Q4.1/Q4.2/ GMR-4M 2a2b (K13.3)
Q4.3/Q4.4)

10- Three-phase MID energy 11- AC MCB (Q9.1) 12- Auxiliar contact 6A (Q9.2)
meter (P9.1)

13- RCD protection (T4.1) 14- RCD protection (T9.1) 15- Panel thermostat NC. 10A
250Vac (B13.1)

16- Contactor 4 Poles 80A 17- Mode 4 Control Board 18- CCS Control board (A15.2)
230Vac (KM10.1) (N14.1)

19- Service schuko (E11.1) 20- 24Vdc Power Supply (J11.1) 21- 12Vdc Power Supply
(J11.2)

22- Expansion board (P5.1) 23- Relays board (J4.1) 24- SuperCapacitors Board
(J07.1)

27- 12Vdc Relays (K91, K4.1,


25- Mode 3 (A9.1) 26- RJ45 Adaptor (X9.3) K4.2, K8.1, K8.3, K13.2, K13.4,
K15.1)

28- RCBO 1P+N 10A 30mA class


A (Q11.1, Q11.2, Q11.3)

Service Manual 13
Raption

1 . B — E L E C T R O N I C B O A R D S , E T C R a p t i o n 5 0 H V, R a p t i o n 5 0 E V O
AND Raption 100
7
2 7
17 7
15

7
14

7
12
7
1 7
11
13
7
10
7*
5

4 7
16
7
22 7
23
3 7
19
7
8
6

7
9 7 20
18 7 7 21
7

7
25 7
24

*7

7
26 7
27

14 Service Manual
Raption

2- Diode rectifier 380A (E9.1) 3- Fuse holder (F9.1/ F9.2/


1- DC Contactor. 12Vdc. 200A with forced ventilation (M9.1/ F9.3/F9.4)
(KM10.2/KM10.3/KM11.2/KM11.3) M9.2) F9.2 and F9.4 not included in
Raption 50 HV model (2)

4- Emergency button (S12.1) 5- Isolation protection device 6- Heater with fan 400W
(B19.1/B19.2) (M16.5)

8- Miniature circuit breaker 3


7- Ceramic fuse 5x20 1A poles 50A class C (Q6.1/Q6.2/
(F4.1/F4.2/F4.3) Q7.1/Q7.2) 9- Conctactor (K16.3)
Q7.1 and Q7.2 not included in
Raption 50 HV model (2)

10- Three-phase MID energy 11- AC MCB (Q12.1) 12- Auxiliar contact (K12.2)
meter (P12.1)

13- RCD protection (T5.1) 14- RCD protection (T12.1) 15- Panel thermostat NC. 10A
250Vac (B16.1)

16- Contactor 4 Poles (KM13.1) 17- Mode 4 Control Board 18- 24Vdc Power Supply
(N17.1) (G14.1)

19- Electrolytic capacitor buffer 20- Expansion board (N8.1) 21- 12Vdc Power Supply
module (G14.3) (G14.2)

22- Fuse terminal (F11.1/F19.1/ 23- Relays board (K5.1/K5.2)


F19.2) K5.2 not included in Raption 50 24- Mode 3 (E12.1)
HV model (2)

26- 12Vdc Relays (K12.1, K5.3, 27- RCBO 1P+N 10A 30mA
25- RJ45 Adaptor (X12.1) K16.4, K11.1, K19.1, K11.2, K16.2, class A (Q14.2, Q14.3)
K14.1)
Fuse holders included in Raption 50 HV may vary because directly depend on the power
(2)

modules installed (see page 16). In case of doubt, contact our Post-Sales Department.

Service Manual 15
Raption

2 — POWER MODULES

Depending on the model of Raption chosen, are assembled power modules of 12,5kW in
Raption 50 and power modules of 25kW in Raption 50 HV, Raption 50 EVO and Raption
100.

1
6
2 5

7 8 9 10 11

12 13

16 Service Manual
Raption

2- Upper power modules (A5.1/ 3- Lower power modules (A5.3/


A5.2) for Raption 50 A5.4) for Raption 50
1- Filters kit
2- Upper power modules (U6.1/ 3- Lower power modules (U7.1/
U6.2) for Raption 50 HV, Raption U7.2) for Raption 50 HV, Raption
50 EVO and Raption 100 50 EVO and Raption 100

6- Centrifugal fan for power


stage (M13.1) for Raption 50

4- Ventilation chamber access 5- Filters kit 6- Centrifugal fans for power


stage (M16.1/M16.2/M16.3) for
Raption 50 HV, Raption 50 EVO
and Raption 100

8- Power module 12.5kW 1 (A5.1) 9- Power module 12.5kW 2


for Raption 50 (A5.2) for Raption 50
7- Filters kit
8- Power module 25kW 1 (U6.1) 9- Power module 25kW 2 (U6.2)
for Raption 50 HV, Raption 50 for Raption 100
EVO and Raption 100 (3)

10- Centrifugal fan for power 12- Power module 12.5kW 3


stage (M13.1) for Raption 50 (A5.3) for Raption 50

10- Centrifugal fans for power 11- Air outlet filters 12- Power module 25kW 3 (U7.1)
stage (M16.1/M16.2/M16.3) for Raption 50 HV, Raption 50
for Raption 50 HV, Raption 50 EVO and Raption 100 (3)
EVO and Raption 100

13- Power module 12.5kW 4


(A5.4) for Raption 50

13- Power module 25kW 4


(U7.2) for Raption 100

Depending on the model, the location of Raption 50 HV and Raption 50 EVO


(3)

power modules may vary. In case of doubt, contact our Post-Sales Department.

Service Manual 17
Raption

3.A — CIRCUIT BREAKER Raption 50

2 3 4 5 6

1- Current transformer TC5 100/5 2- Switch disconnector 3 poles


(T3.3/ T3.4/ T3.5) for MID AC Meter - + neutral 160A(F3.1). Main 3- Ground terminal block
CEM-C30 for DC side circuit breaker

4- Transient surge protector device 5- Communications module for 6- Three-phase MID energy
(optional component) CEM energy meters (T4.1) meter. Indirect measument
5(10)A(P4.1)

Note: in order to find more details about the cable installation, please, refer to the
Installation Manual.

18 Service Manual
Raption

3 . B — C I R C U I T B R E A K E R R a p t i o n 5 0 H V, R a p t i o n 5 0 E V O A N D R a p t i o n
100

1 2 3

1- Differential circuit breaker 16A 2- Switch disconnector 3 poles


30mA Class A (Q3.2) + neutral 250A (Q3.1). Main 3- Terminal block
circuit breaker

Note: in order to find more details about the cable installation, please, refer to the
Installation Manual.

Service Manual 19
Raption

4 — LEFT DOOR

On the left door it is placed the CHAdeMO and CCS holders and beacon lights. Optionally,
locking system can be included too.

When using a unit with ‘Mechanical connector locking’ accesory at DC holders, is not
possible to pull back the connectors from holders until user has shown RFID card and
selected the connector he wants to charge with.

There is one label placed between the CHAdeMO and the CCS holders explaining about
this functionality. Follow the instructions given in this label and the HMI screen.

Space for the instruction


Detection position Locking coil label
Inside view

Outside view

Also, there is one LED over each holder indicating the lock state:

- Red → Connector locked

- Off → Connector unlocked

20 Service Manual
Raption

5 — RIGHT DOOR

Common for all


Raption models
2

Only for Raption 50 HV,


* Raption 50 EVO and
Raption 100

1- Router (A12.2) for 2- PC Screen (A12.1) for Raption 3- RFID card reader (B12.1) for
Raption 50 50 Raption 50

1- Router (A15.2) for 2- PC Screen (A15.3) for Raption 3- RFID card reader (B15.2) for
Raption 50 HV / Raption 50 HV / Raption 50 EVO / Raption Raption 50 HV / Raption 50
50 EVO / Raption 100 100 EVO / Raption 100

Note: Raption 50 model has no components located in the bottom part of the right door.

Service Manual 21
Raption

4 5 6 7

4- RCBO 1P+N 10A 30mA 6- Communications module for


5- Service schuko (E14.1)
class A (Q14.1) CEM energy meters (P4.2)

7- Three-phase MID
energy meter. Indirect
measurement 5(10)A
(P4.1)

22 Service Manual
Raption

6 — BLOCK DIAGRAM

Service Manual 23
Raption

7 — C O M M U N I C AT I O N S S C H E M E

Find in the next scheme all the components communicating via TCP/IP Ethernet and its
respectives IPs.

As there are IPs already in use, when connecting a service terminal (laptop) to the charging
station use DHCP or work with static IP 192.168.1.90. In this way, communications issues
caused by components sharing same IP will be avoided.

24 Service Manual
Raption

Service Manual 25
Raption

3
A PC Screen (HMI)

The PC screen (HMI) and the RFID reader are located at the right door. Normally, at the
RJ45 port it is connected the Ethernet cable coming from the router when it is installed.
However, it is also here where the Service PC should be connected when Charing Station
has to be configured.

Internal application and firmware of the Charging Station are located in the Screen.
This device, among other functions, is controlling the communications of the internal
components.

1 2 3 5 6 7 8 9 10 11

1- MAC Address sticker 2- RFID card reader (B11.1) 3- PC Screen cover

4- Cover's nut x 4 5- RJ45 port 6- USB port

7- PC Screen power supply 8- RS485_1 communication 9- RS485_2 communication

10- Power supply supervision 11- Courtesy lights connector

26 Service Manual
Raption

Control devices
Electrical scheme

Screen has two RS485 connectors. In one of them there is the RFID reader and the other
there is a bus of communications with many devices.

RS485 Connector 1: RS485 Connector 2:

• Mode 4 • RFID Reader

• Mode 3

• Meter (AC + DC)

Service Manual 27
Raption

Update
Screen can be updated from the Setup Webpage.

Find the details of the procedure in the Instruction Manual.

Firmware file can be obtained from the Expert Area.

28 Service Manual
Raption

B Mode 4 Board
Mode 4 board is controlling the communications of the Charging Station with the Electric
vehicle.

Also, most of the alarms like the emergency button, isolation protectors or clixon are
managed by this board.

Item Name Function


1 J1 Power supply connector, 12Vdc

2 J13 Inputs for Emergency, VCC; Lock CCS and Lock CHA

3 J11 Inputs for Clixon, tamper and Isolation Detection

4 J9 Inputs for Tacometer, relay state CHA, Precharge state CCS

5 J10 Inputs for Opto (J) and relays state of CCS

6 J23 Outputs PWM turbines control

7 J4 LEDs lock system

Service Manual 29
Raption

8 J16 Enable/disable power modules output

9 J18 Outputs doe Bender test, lock CCS, precharge, heater.

10 J17 Outputs for diode fan, modules.

11 J7 RS485-1-M communications with isolation detector device

12 J8 RS485-2-S Communications with the screen

13 J5 CAN 1 communications with CHAdeMO cable

14 J6 CAN 2 communications with Expansion board

15 J22 Input thermostats from CCS cable

16 J20 Relay output CHA cable and CCS contactor

17 J19 Relay output CHA contactor and CHA lock

18 J2 CCS LEDs

19 J3 CHA LEDs

30 Service Manual
Raption

Electrical scheme

Update

Mode 4 board is updated automatically by the Screen.

So, when Screen is updated, both components are getting a new firmware version, each
one its corresponding.

Check in the previous point, the procedure to update the Screen and find the necessary
files in the Expert Area.

Service Manual 31
Raption

C CCS Board
This board is in charge of the communications of the CCS connector. It works as a bridge
between the EV and the Mode 4, translating the communications from PLC to CAN pro-
tocol.

Item Name Function

1 J1 Ethernet port for communications

2 J2 Car connector communications (CP)

This board has a default IP which cannot be changed: 192.168.1.10.

It is used basically for firmware upgrades. Settings must not be changed or modified.

32 Service Manual
Raption

Electrical scheme

Update
There is a specific guide explaining the procedure to update this board.

It can be updated manually following the steps described in the guide "How to update
CCS board IoTecha M2ievse" which can be found in the Expert Area.

Additionally, remote upgrade via Screen firmware update, same as the Mode 4 board, is
expected to be implemented soon. So upgrade of this board would be automatically done
when Screen receives a new firmware.

Service Manual 33
Raption

D Mode 3 Device

Mode 3 Charge Controller (A6) is responsible for conducting the Mode 3 communications
and allows charging electrical vehicle as defined by IEC 61851 for AC side.

Communication to the device is only possible via RS485 communications through inputs
1 and 2. The device integrates an Ethernet port, which does not allow connectivity to
TCP/IP networks. It is used for internal use as digital inputs and outputs.

The default configuration modbus address is set at 96 and baud rate is set to 19200bps.

Item Name Function

1 PP- EV Connection Proximity (PP)

2 CP-EV Connection Control Pilot (CP)

3 A- RS-485 BUS Terminal (+)

4 B- RS-485 BUS Terminal (-)

5 A1- Power Supply 12 V

6 A2- Power Supply 0V

7 RL- Contactor Contactor coil

8 Ground Ground

34 Service Manual
Raption

Operation LEDs
• Ready LED (green): Electric car has been detected.

• Charge LED (yellow): Power contactor is closed and the vehicle is being charged.

• Error LED (red): Proximity error or ‘E’ status request.

• CPU LED (red): Device powered ON

• RX/TX (yellow): RS-485 communications working.

Electrical scheme

Update
To update this component it is necessary an ICD3 device.

Updating process for Mode 3 is described in the manual "How to update Mode 3" available
in the Expert Area.

Service Manual 35
Raption

4
A Disconnector
Main disconnector, located in the bottom of the charger.

These devices isolates the Charging Station from the grid. The disconnector for Raption
50 HV, 50 EVO and Raption 100 not only is a circuit breaker, it also protects against
overcurrents and short-circuits.

Model for Raption 50 Model for Raption 50 HV, Raption 50 EVO


and Raption 100

36 Service Manual
Raption

Protection devices

B RCD
Composed by a compact system that includes a current transformer and differential
relay that activates when current leakage is detected.

There are two of them installed, one in the AC circuit and another one in the DC circuit
(before the AC/DC converters).

RCDs are type B.

Service Manual 37
Raption

C MCBs
There are few MCBs in the Raption protecting components from overcurrents and over-
temperatures in the cables.

AC Circuit:

Model for Raption 50 Model for Raption 50 HV, Raption 50 EVO


and Raption 100

38 Service Manual
Raption

Power Modules:

Model for Raption 50

Model for Raption 50 HV, Raption 50 EVO and Raption 100

Note: Q7.1 and Q7.2 not included in Raption 50 HV.

Service Manual 39
Raption

D RCBOs
There are three RCBOs in the Raption protecting the Auxiliary branches.

From the left to the right:

• Service Schuko

• Ventilation / Heater

• Main supply

40 Service Manual
Raption

E Backflow diode and Clixon

Backflow diode protects the internal components of the Raption from any current that
could come from the oposite side, from the EV to the Charging Station.

This may occur in case there is a problem balancing the voltages, either on the EV or in
the Charging Station side.

Model for Raption 50 Model for Raption 50 HV, Raption 50 EVO


and Raption 100

In order to keep a safe temperature in this zone, it is installed a radiator and a fan.

Additionally, it is installed a Clixon. This component will notify the Mode 4 board in case
temperature in this zone is above 80ºC. This alarm will generate an error that will stop
any live charging session and will keep the unit out of service until problem is fixed.

Service Manual 41
Raption

Electrical scheme
Backflow diode is located just after the power modules, when positive and negative wire
are collected, and before the output contactors.

And in the next picture:

• Fan, managed by the Expansion board

• Clixon system, that sends an alarm to the Main board if there is a temperature error.

42 Service Manual
Raption

F Transient surge protector


The charging station can be equipped with four pole transient surge protector as an
opcional protection. It has four interchangeable cartridges based on varistor.

Also, it is equipped with a visual indicator and a remote indicator. Remote indicator is
not integrated, so make sure visually that the status of the cartridges is correct during
maintenance tasks.

It is installed next to the main disconnector. Includes three fuses.

Electrical scheme

Service Manual 43
Raption

G Isolation protection device


The ISOMETER monitors the insulation charging stations for electric vehicles for DC be-
tween 0 and 1100Vdc.

This device protects both DC connectors in the output side. It is measuring constantly
the resistance between positive wire to the ground and negative wire to the ground.
If the resistance value is very low it will generate an alarm as it is needed a high value
to keep the safety.

Model for Raption 50 Model for Raption 50 HV, Raption 50 EVO


and Raption 100
Operation LEDs
Power ON LED: It will be in green if the device is power up. It will be flashing if there is
some connection error.

Alarm LED, “AL1”: Lights when alarm value AL1 has activated or overvoltage alarm
(flashes during connection error).

Alarm LED, “AL2”: Lights when alarm value AL2 has activated or undervoltage alarm
(flashes during connection error).

Alarm 2 advices that resistance value is getting closer to the limit value. It notifies the
Mode 4 board but does not stop the operation of the Charging Station. It is just a warning

It is the Alarm 1 the one that stops Charging Station operation because there is not
enough resistance to ensure the isolation protection.

44 Service Manual
Raption

Settings
Each connector (CHA and CCS) has its own protection parameters, so depending on
which one is being used, Bender will need to adjust to the corresponding values. By
default it is configured with CCS settings. However, when a CHAdeMO charging session
is about to start, Mode 4 board sends the values for this connector.

Bender device can be configured manually using its buttons or via software, on RS485
communications.

Check the Annexes to find the configuration steps in case service staff has to do the
settings manually.

When device is configured via software, ask sat@circutor.com to get the necessary files.

Additional function
Bender does not only work as an Isolation Protector. It has a secondary function.

It is measuring the Output Voltage in DC for both connectors and provides these values
to the controller device, Mode 4 board.

Service Manual 45
Raption

Electrical scheme

Raption 50 scheme

Raption 50 HV, Raption 50 EVO and Raption 100 scheme

46 Service Manual
Raption

Service Manual 47
Raption

5
Raption series is divided internally into 5 different circuits:

Main branches: Auxiliar branches:

• DC • Supply of internal compo-


nents.
• AC
• Heater/Ventilation

• Service schuko

48 Service Manual
Raption

Other components
A Heater system
The heater system is managed by the Mode 4 board. Depending on the temperature
measured by the board, heater will be activated when necessary in orden to keep the
temperature over the minimum values.

The objective is to keep the unit over -15ºC. So heater will be activated previously in
order to avoid reaching this value.

Additionally, there is a protection system for the commissioning in the coldest countries,
where temperature can be extremely low and affect Charging Station operation

This system is based on the thermostat highlighted in the next picture and the Contactor
K13.3, which is normally closed.

Thermostat

Contactor

Service Manual 49
Raption

The thermostat is configured at -15ºC. If temperature is lower than this value, contactor
will open.

When K13.3 contactor opens, it does two functions simltaneously:

1 — Disconnects the supply of the internal components.

2 — Activates the heater.

So, as a result, when the Charging Station is powered and the environmental temper-
ature is lower than -15ºC this system is activated. Even being powered, the Charging
Station will remain with all the components turned off while heater is activated.

When temperature is high enough, Raption will start to work normally.

50 Service Manual
Raption

B Ventilation system

Raption is equipped with some fans in order to keep a safe temperature through differ-
ent sections of it.

There are 4 fans in the Charge Station:

1.- On the roof.

2.- On the Backflow diode.

3.- In the Power modules section.

4.- In the A8 screen (this component was not originally installed).

Screen/s's fan is working always. The other 3 fas will work while Charge Point has an
active charge transaction in DC side or temperature is higher than 50ºC.

1 2

3 4

Service Manual 51
Raption

C RFID reader
The RFID reader is a device that can send and receive radio signals with RFID tags to
identify the end-user without physical contact between the charger and the card.

RS-485 Communications

Operation LEDs
RFID reader has a LED status indicator. Looking at the LED status indicator colour:

Green LED: RFID configured and ready to be used. In this case, there is no additional
configuration required to operate with RFID reader.

Orange LED: RFID not configured. Show a RFID card and reboot the Charging Station.

Electrical scheme

52 Service Manual
Raption

D AC meter
The three-phase electrical energy meter for AC side, measures current and voltage that
is supplied to the AC socket. The meter has RS485 communications with the Screen A1.

This meter is a CEM C21.

Electrical scheme

Service Manual 53
Raption

E DC meter
The three-phase electrical energy meter for indirect measurement for the DC side,
measures current and voltage that supplies the DC sockets. The meter has RS485 com-
munications with the Screen A1.

This meter is a CEM C31.

Electrical scheme

54 Service Manual
Raption

F Extra power supply


The extra power supply provides enough supply to the Mode 4 control board to perform
a controlled stop of an on-going charging session, in case there is a blackout or the
RCBO of the main supply (Q11.1) triggers.

Depending on the model of Raption chosen, it can be two different components.

In case of having a Raption 50, it is included a SuperCapacitors board and a Raption 50


HV, Raption 50 EVO and Raption 100 includes an electrolytic capacitor buffer module.

SuperCapacitors board Electrolytic capacitor buffer module

Both components allows that the 12Vdc electronics remain supplied for few seconds
when unit is powered OFF.

Service Manual 55
Raption

G Power supplies

There is a power supply of 12Vdc and another one of 24Vdc supplying most of the inter-
nal components: fans, boards, screen, router, etc.

Power supply 24Vdc

Power supply 12Vdc

56 Service Manual
Raption

H Contactors

DC Relays board AC Contactor Raption 50 AC Contactor Raption 50 HV


AC Contactor Raption 50 EVO
AC Contactor Raption 100

DC Relays board:

This board closes when Charging Station is powered ON for a power modules detection
procedure. This procedure may last around 5 minutes. If relays board remains closed for
a longer period of time, it means that one or more power modules haven't been detect-
ed. Check if they are correctly supplied.

Relays board has to be open in standby.

It will close too when Charging Station is charging in the DC side.

AC Contactor:

AC contactor closes when Charing Station is charging in the AC side.

Service Manual 57
Raption

DC Output Contactors:

There are 5 DC output contactors:

• Two for CHAdeMO cable.

• Two for CCS2 cable.

• One for CCS2 precharge circuit.

Model for Raption 50 Model for Raption 50 HV, Raption 50 EVO


and Raption 100

Output contactors allow Welding detection function. When one of the contactors is
welded, Mode 4 control board will receive this information and will identify which is the
faulty contactor. An alarm will be generated to avoid incoming charging sessions.

58 Service Manual
Raption

I Teltonika RUT 240


Raption includes a router in order to allow the Charging Station to communicate and
remote access.

This device is used normally to establish communications with a CSMS so Raption can
be remotely managed.

It also allows remote access, which is very useful for maintenance, remote diagnosis and
eventually, to adjust the settings of the Charging Station, such as tariffs or language.

Settings
Find the step by step explanation about how to configure this device in the User Man-
ual of the Raption Series. There will be found all the details that need to be taken into
account.

Service Manual 59
Raption

6
A RFID Reader - Legic
Alternative RFID reader Legic Advant / Legic Prime.

This model is compliant of a higher number of ISO certifications.

• LEGIC Advant

• LEGIC Prime

• ISO14443 A+B compatible to part 4: MIFARE DESFireEV13), MIFARE Plus S, X3), MIFARE Pro
X3), MIFARE SmartMX3), SLE66Rxx (my-d move)3), SLE44R351), PayPass1), NTAG2xx4),

• ISO15693:EM4x353), Tag-It3), SRF55Vxx (my-d vicinity)3), ICODE SLI3)

• MIFARE: Classic3), Classic EV14), Mini1), Ultralight3), Ultralight C3), UltralightEV14)

• Sony FeliCa1)

• NFC Forum Tag Type 2-43)

• PicoPass1), HID iCLASS1), HID iCLASS SE/SR1)

60 Service Manual
Raption

Other optional components


Electrical scheme

This RFID reader has two particular points.

• It is supplied with 5Vdc, so it is necessary a power supply device converting from


24Vdc to 5Vdc.

• It communicates via RS232 protocol. It is necessary to convert this signal to a RS485,


so there is installed a converter in between.

Service Manual 61
Raption

B Shutter protection
For the units with AC side that build Socket-outlet instead of a cable, it is possible to
install shutter protection.

Socket-outlet has electrical active parts which can be accessible. Shutter solution pro-
tects peolple from these electrical active parts, avoiding any risk.

62 Service Manual
Raption

Service Manual 63
Raption

7
A Troubleshooting introduction
The Charging Station can report about different sort of errors, coming from different
parts or devices.

When the ‘Error screen’ appears, the ‘Information’ touch button has to be pressed in
order to see the error message, as can be seen below, which needs to be decoded to
understand what is happening to the Charging Station:

64 Service Manual
Raption

Troubleshooting & Errors


This section provides the necessary information to decode, indentify and understand the
errors. However, eventually, CIRCUTOR staff help may be needed to solve the issues. In
that case, please, contact sat@circutor.com to get help.

When contacting CIRCUTOR, it is important to provide some background information


regarding the issue. It is essential to answer the questions exposed below to receive
a proper support. Answering these points, will be helpful for customer too, in order to
understand the error and allow the maintenance staff to fix the problems by itself.

MAIN QUESTIONS:

1.- Serial number of the Charging Station.

2.- Charging Station upgdated? Firmware version.

3.- Charging Station previously repaired?

4.- Particular configuration (f.e. power reduced)?

5.- Remote Connection?

6.- OCPP integrations activated?

7.- Troubles during commissioning or installation?

Others:

8.- Clarifying pictures, videos or extra information

Service Manual 65
Raption

Another important point is to locate the error. It is basic to identify which connector is
affected and find in which moment EVSE is going into the error state.

By doing this, components that could cause the error will be located.

LOCATING THE ERROR:

1.- Which connectors are in error?

Identifying the connector(s) in fault, will indicate us which


components have to be checked. Basically the ones related
with the faulty connector(s).

For example, Mode 3 is related only with AC charging ses-


sions and CCS board is related only with CCS ones.

2.-In which step of the charging session the error shows


up?

• Charging session does not even start

• During initial checks.

• Starting process.

• Randomly during charging session.

• Stopping process.

• Permanent error.

• 3.- Does the error appear with a specific car model?

CIRCUTOR performs interoperability tests periodically with


the new brand cars of the market in order to ensure a cor-
rect compatibility between charging stations and EVs.

66 Service Manual
Raption

Service staff can perform some basic checks on those situations where they don’t have
the tools to decode the error or access to the EVSE.

These checks can provide helpful information and eventually fix the issue.

BASIC CHECKS

• Verify that no MCBs have been trigered.

• Verify all fuses of the station.

• Check supply of the station 230/400V

• Check power supplies of 12V dc and 24V dc.

Visual inspection on the charger:

• All devices powered?

• Any external device physically damaged?

• Any internal device damaged?

• Any cable performing a bad contact?

• Any device in fault status?

Service Manual 67
Raption

B Log files

Log files provide useful information about the Charging Station. All the steps it goes
trough, the current status, detail about the charging session, error code, etc.

All this information will be helpful when trying to locate and identify an error.

However, there is a very important point to take into account:

• Logs are lost when Screen is powered OFF or rebooted.

• Memory reserved for logs storage is limited. Once it is full, first registers will be
overwritten.

Memory capacity allows registers storage even for a few days, but this will vary
depending on the activity of the EVSE.

To solve this problem, it is possible to install a Micro SD card in the Screen. Important
events will be stored there and can be consulted.

Access to the log files web page using the next links:

http://”IP ADDRESS”/services/chargePointsInterface/log.html

Or

http://”IP ADDRESS”/services/cpi/log

Access to the events stored using:

http://”IP ADDRESS”/services/cpi/record.xml

Page will show up with the registers stored. Name of each register refers to the date
it was stored and it is associated to an ID (maximum of 25). To access to an specific
register use:

http://”IP ADDRESS”/services/cpi/record.xml?id=X

Where X is the number of the ID you want to consult.

68 Service Manual
Raption

http://”IP ADDRESS”/services/cpi/record.xml:

Then, to access to a specific register, for example nº2:

http://”IP ADDRESS”/services/cpi/record.xml?id=2

Service Manual 69
Raption

C Decoding the error

There is a specific order which has to be followed to decode the error.

First step is to identify the parts of the error.

Engine errors

DC errors

As indicated in the picture above there are ‘Engine errors’ and also ‘DC errors’.

Errors from AC side are normally easier to identify. Most of the times they can be fixed
with the ‘Engine error’ section.

Procedure for DC charging is more complex than AC. For that reason, there is the second
part that provide more information about the errors that may occur.

Regardless of the error type, the check order always must be:

1. Engine errors

2. DC errors.

70 Service Manual
Raption

ENGINE ERRORS

This part is divided in three different levels.

Every level has its own code and a table for consulting the meaning of the code.
The correct order to check these levels is:

1. Socket: One plug may have more than one socket. Error can affect one socket and
the plug still being available.

2. Plug: Error affecting one plug. All sockets contained are in error state when plug
is inoperative.

3. Chargepoint: General errors affecting the entire Charging Station (E.g.: RFID error).

Service Manual 71
Raption

CHARGEPOINT LEVEL

Error Hexadecimal Decimal Description

OK 0x0 0 No error

CFG 0x1 1 Invalid Configuration

READER 0x2 2 Reader Error.

DISPLAY 0X4 4 Display Error.

TAMPER 0x8 8 Tamper Error.

TILT 0x10 16 Charge point is tilted.

SUPPLY 0X20 32 Power Supply dropped.

RCD 0X40 64 RCD dropped.

TEMPERATURE 0x80 128 Temperature out of range

OTHER 0x100 256 Other error not defined above.

COMMUNICATION 0x200 512 One or more devices configured on the


charge point are not communicating.

TYPE 0X400 1024 Device installed is not the same as


configured.

VERSION 0x800 2048 Incorrect device version.

GROUND 0x1000 4096 PE error.

MCB 0x2000 8192 Charge Point MCB tripped

OFFLINE 0x4000 16384 Charge point is offline

72 Service Manual
Raption

P LU G L E V E L

Error Hexadecimal Decimal Description

OK 0x0 0 No error.

CFG 0x1 1 Invalid Configuration.

MASTER 0x2 2 Charge Point error. Plug is inoperative.


Check Charge point error affected.

USER_INTERFACE 0X4 4 User Interface error.

LOCK 0x8 8 Lock error.

SUPPLY 0x10 16 Power supply dropped.

RCD 0X20 32 RCD tripped

CONTACTOR 0X40 64 Contactor failed.

METER 0x80 128 Meter failed.

EMERGENCY 0x100 256 Emergency button pressed.

TEMPERATURE 0x200 512 Temperature out of range.


EV_ Communication between charge point
COMMUNICATION_ 0X400 1024 and vehicle failed.
DEVICE
EV_CORD 0x800 2048 Proximity pin error. (Mode 3)

OTHER 0x1000 4096 Other error not defined above.

COMMUNICATION 0x2000 8192 One or more devices configured on the


socket are not communicating.

OVERCURRENT 0x4000 16384 Current consumption exceeded.

MCB 0x8000 32768 MCB tripped

VOLTAGE 0x10000 65536 Voltage out of range.

All sockets contained by the plug are in


SOCKET 0x20000 131072 error state. Plug is inoperative. Check
sockets affected.
TAMPER 0x40000 262144 Tamper Error

Service Manual 73
Raption

SOCKET LEVEL

Error Hexadecimal Decimal Description

OK 0x0 0 No error.

CFG 0x1 1 Invalid Configuration.

MASTER 0x2 2 Plug error. Socket is inoperative. Check


plug error affected.

USER_INTERFACE 0X4 4 User Interface error.

LOCK 0x8 8 Lock error.

SUPPLY 0x10 16 Power supply dropped.

RCD 0X20 32 RCD tripped

CONTACTOR 0X40 64 Contactor failed.

METER 0x80 128 Meter failed.

EMERGENCY 0x100 256 Emergency button pressed.

TEMPERATURE 0x200 512 Temperature out of range.


EV_ Communication between charge point
COMMUNICATION_ 0X400 1024 and vehicle failed.
DEVICE
EV_CORD 0x800 2048 Proximity pin error. (Mode 3)

OTHER 0x1000 4096 Other error not defined above.

COMMUNICATION 0x2000 8192 One or more devices configured on the


socket are not communicating.

OVERCURRENT 0x4000 16384 Current consumption exceeded.

MCB 0x8000 32768 MCB tripped

VOLTAGE 0x10000 65536 Voltage out of range.

74 Service Manual
Raption

DC ERRORS

This part has to be checked only after reviewing the Engine section.

In some cases, Engine section does not provide enough information, describes a general
error or is not conclusive. These situations require to continue investigating using the
DC error.

DC error section is also divided in subparts. There are lines for the Connector error
(CCS2 or CHA) and lines for the Converter (power modules). Both of them, Connector and
Converter provide information about the Error and the states of the machine (M. Est).
Finally, there are the code lines. In all cases, first line provides information about the
current situation of the Charging Station, second line about the historic.

Current situation

Historic

To understand this DC error section, it is required a decoding tool. This tool is available
in the Expert Area. Post sales team, sat@circutor.com can provide it too if necessary.

Service Manual 75
Raption

Identify if your Raption is Gen1 or Gen2 and select proper option in the tabs from the
top.

Introduce the lines from the error code in the Connector faulted and Converter section.

Example about how to fill the decoder tool.

76 Service Manual
Raption

Once error code has been introduced, the right side of the decoder tool will show
indications regarding the issue, the faulty component or the possible causes..

It is shown the current error (or alarm) and the historical. In some cases, historical is
helpful in order to understand how the charger went into the error state.

CCS2 Example: Converters Example:

Service Manual 77
Raption

D Error code in remote

As it has been shown at the beginning of this chapter, error can be consulted directly
from the screen, by pressing the connector in fault status and the ‘Information’ button.

However, in most of the cases, service staff wants to know this code in advance in order
to prepare the on-site assistance. This error code can be consulted remotely from the
log files.

Search the Vector of Error Flags Objects section:

Nov 8 09:39:18 raption user.info pss[306]: ------------------- VECTOR OF ERROR FLAGS OBJECTS ------------------- Error Flags

Object -> Module Type: 31, Name: CCS2 Error flags: 0000 0000 0000 0000 0000 0000 0000 0020 Historical error flags: 0000 0000

0000 0000 0000 0000 0000 0120 Predecessor errors: 0 - 0 Status message flags: 0000 0000 0000 0000 0000 0001 0000 0001

Historical status message flags: 0000 0000 0000 0000 0000 0001 0000 0001 Predecessor status messages: 0 - 0 State machines:

701 700 2080 80 1 0 701 700 1080 80 1203

Nov 8 09:39:18 raption user.info pss[311]: ------------------- VECTOR OF ERROR FLAGS OBJECTS ------------------- Error Flags

Object -> Module Type: 10, Name: Converter Error flags: 0000 0000 0000 0000 0000 0000 0000 0000 Historical error flags: 0000

0009 0000 0000 0000 0000 0000 4000 Predecessor errors: 0 - 0 Status message flags: 0000 0000 0000 0000 0000 0000 0000

0000 Historical status message flags: 0000 0000 0000 0000 0000 0000 0000 0000 Predecessor status messages: 0 - 0 State

machines: 2 803 802 801 800 0 0 0 0 0 0

78 Service Manual
Raption

With a few line breaks it can be turned into a more familiar look:
Nov 8 09:39:18 raption user.info pss[306]: ------------------- VECTOR OF ERROR FLAGS OBJECTS ------------------- Error

Flags Object -> Module Type: 31,

Name: CCS2 Error flags: 0000 0000 0000 0000 0000 0000 0000 0020

Historical error flags: 0000 0000 0000 0000 0000 0000 0000 0120

Predecessor errors: 0 - 0

Status message flags: 0000 0000 0000 0000 0000 0001 0000 0001

Historical status message flags: 0000 0000 0000 0000 0000 0001 0000 0001

Predecessor status messages: 0 - 0 State machines: 701 700 2080 80 1 0 701 700 1080 80 1203

Nov 8 09:39:18 raption user.info pss[311]: ------------------- VECTOR OF ERROR FLAGS OBJECTS ------------------- Error

Flags Object -> Module Type: 10,

Name: Converter Error flags: 0000 0000 0000 0000 0000 0000 0000 0000

Historical error flags: 0000 0009 0000 0000 0000 0000 0000 4000

Predecessor errors: 0 - 0 Status message flags: 0000 0000 0000 0000 0000 0000 0000 0000

Historical status message flags: 0000 0000 0000 0000 0000 0000 0000 0000

Predecessor status messages: 0 - 0 State machines: 2 803 802 801 800 0 0 0 0 0 0

At first, it is shown the part of the error related with the Connector and then, the
Converter error. Same format as in the Display, which can be easily decoded.

Service Manual 79
Raption

E Communication errors
When an internal device cannot reach the main controller of the Charging Station, the
Screen, a communications error will be generated.

These types of errors can be generated by many reasons:

• Device improperly powered

• Cables incorrectly fastened or bad contact.

• Problems in the RS485 bus.

• Faulty device.

The setup webpage, allows service staff to identify the component(s) that is not
communicating, so spare part(s) can be prepared in advance for an eventual replace.

Check in the ‘Dashboard’ section, in the ‘Devices status’ tab if all components are ‘Ok’:

80 Service Manual
Raption

F OCPP Errors

Most common troubles establishing communications with a Central System.

OCPP 1.5
Connect failed in tcp_connect

Common causes:

Host URL introduced is not correct. Check it on OCPP configuration.

Raption / eVolve Master:

• Check if DHCP=ON whithin Network section on web page from CP. Reboot required.

Evolve / WB Smart:

• Check if embedded modem is connected to the network. Otherwise check modem


parameters (some celullar providers requires especial APN configuration).

• If no modem. Then ethernet IP address must be static, using gateway and DNS from
this network. Do not use DHCP=ON

Detail: bind failed in soap_bind /’ ‘Error 28’

OCPP Listening Ports configured already used by default by the unit: 80, 8080, 65432,
22.

Can not get charge device name

The internal application of charge point is corrupted/lost or is not installed.

It requires to upload a file provided by post sales support within Configuration Update
section on web page of the charge point.

Service Manual 81
Raption

Notifying Boot - 200

CS should check if charger is added in their side.

Check charge point ID whithin OCPP configuration on CP side. http://ip_address:8080/


html/setup.html

Notifying Boot - -1

There is some kind of filter on the network related with the size of the messages sent
from the charger, maybe in the simcard provider side or in the CS. This filter cause
that the message, or part of the message is not sent to the CS, so information is not
completely delivered. That problem can be solved adjusting the MTU to a lower value.
Default value is 1500, and a good solution would be to adjust it to 1000 or 1200 bytes.
In this way problem is solved as messages size is lower than the filter.

Raption / eVolve Master:

• Teltonika RUT240 allows you to adjust this paramter in the Network→Mobile


section.

• Ask Simcard provider to adjust the MTU value to 1000 or 1200 bytes.

Evolve / WB Smart:

• Ask Simcard provider to adjust the MTU value to 1000 or 1200 bytes.

HTTP/1.1 404 Not Found

Charger reaches the CS and could not logged in:

The Host URL introduced is not correct. Please, review and make sure it is properly
written. Take into account that it is case sensitive:
http://ip_address:8080/html/setup.html

82 Service Manual
Raption

SSL/TLS error

HTTPS URL’s requires a certificate that must to be uploaded to the OCPP integrations
webpage.

The Certificate uploaded is not correct.

Time and Date are not correctly synchronised

Getting valid public ID timeout

Raption / eVolve Master:

• The password of the modem (f.e. admin01 in Teltonika Rut240) has been changed.
It cannot be changed.

• Check the list of Blocked IPs of the modem. If IP of the charger is included there,
remove it from the list

Evolve / WB Smart

• Check if Network → Public Address Manager is selected as Embedded modem

• Check with Sim card provider if Sim card is activated (In some cases Roaming is
required too)

Service Manual 83
Raption

No Data, get host by name failed in tcp_connect()

Hostname cannot be resolved in charge point side:http://ip_address:8080/html/setup.


html

Raption / eVolve Master:

• Check ‘Enable DNS protection’ parameter in Teltonika router.

• Check if DHCP=ON whithin Network section on web page from CP. Reboot required.

Evolve / WB Smart:

• Check if embedded modem is connected to the network. Otherwise check modem


parameters (some celullar providers requires especial APN configuration).

• If no modem. Then ethernet IP address must be static, using gateway and DNS from
this network. Do not use DHCP=ON.

84 Service Manual
Raption

OCPP 1.6
CS Connection FAILED. Fail reason: Underlying Transport Error

Hostname cannot be resolved in charge point side:http://ip_address:8080/html/


setup.html

Host URL introduced is not correct. Check it on OCPP configuration.

Raption / eVolve Master:

• Check 'Enable DNS protection' parameter in Teltonika router.

• Check if DHCP=ON whithin Network section on web page from CP. Reboot required.

Evolve / WB Smart:

• Check if embedded modem is connected to the network. Otherwise check modem


parameters (some celullar providers requires especial APN configuration).

• If no modem. Then ethernet IP address must be static, using gateway and DNS from
this network. Do not use DHCP=ON.

CS Connection FAILED. Fail reason: Timer Expired

Charge point has resolved the DNS of the URL but not able to reach CS.

Raption / eVolve Master:

• Check if DHCP=ON whithin Network section on web page from CP. Reboot required.

Evolve / WB Smart:

• Check if embedded modem is connected to the network. Otherwise check modem


parameters (some SIM card providers requires especial APN configuration).

• If no modem. Then ethernet IP address must be static, using gateway and DNS from
this network. Do not use DHCP=ON.

Service Manual 85
Raption

CS Connection FAILED. Fail reason: Invalid HTTP status

Charger reaches the CS, but it has rejected the charge point ID configured.

• CS should check if charger is added in their side.

• Check charge point ID whithin OCPP configuration on CP side.


http://ip_address:8080/html/setup.html

86 Service Manual
Raption

G Power modules errors

1 — FOR RAPTION 50
LED lights placed in rectifier:

1.- LED named “OK”: Green/Yellow bi-color

2.- LED named “RFA”: Red

Meaning of colours in relation with service:

Colour System Status


Everything ok.
Green
No diagnostic or user interaction required
Yellow Check following table for further diagnosis
Red Replace rectifier

Meaning of colours in relation with LED status:

Colour LED Status System Status


ON Correct operation
Green Not able to provide output power
OFF
Any protection circuit limit the full capacity of the rectifier
ON Any protection circuit limit the full capacity of the rectifier
Yellow Correct operation
OFF
Not able to provide output power
ON Internal malfunction or fan fault
Red
OFF Correct operation

Service Manual 87
Raption

2 — F O R R A P T I O N 5 0 H V, R A P T I O N 5 0 E V O A N D R A P T I O N 1 0 0

LED lights placed in rectifier:

1.- LED named “OK”: Green/Yellow bi-color

2.- LED named “RFA”: Red

Meaning of colours in relation with service:

Colour System Status


Everything ok.
Green
No diagnostic or user interaction required
Yellow Check following table for further diagnosis
Red Replace rectifier

88 Service Manual
Raption

Meaning of colours in relation with LED status:

Colour LED Status System Status


ON Correct operation mode
1s ON / 1s OFF Power derating mode
Green Low output voltage mode
0.2s ON / 0.2s OFF
Firmware update, green led and yellow led flash alter-
nately
ON Standby mode
1s ON / 1s OFF Sleep mode
Not in charging enable mode
0.2s ON / 0.2s OFF
Firmware update, green led and yellow led flash alter-
nately
Yellow 1 pulse Communication out of time
2 pulse Input AC over voltage / under voltage protection
3 pulse Over/under temperature protection
4 pulse Low output voltage latch
5 pulse None-hardware fail protection
ON Hardware fail
1s ON / 1s OFF Output voltage discharge fail
Red
0.2s ON / 0.2s OFF Fan fail

1 pulse Internal communication fail

Note: The pulse flash is a 2.8 second cycle flash, and one pulse duration is 0.2 second.

Service Manual 89
Raption

8
The unit needs regular maintenance and part inspection during its life.

Before starting with the maintenance or with the part replacement procedure, it is very
important to disconnect Charging station from any power source.

Pay attention if you see the following symbols to prevent electrical hazards.

When performing some inspection and servicing at the equipment, except if is absolutely
necessary, make sure to switch OFF all circuit breakers before starting to work.

The charger contains electric, mechanical and consumable components that must be
periodically checked, in order to keep the correct operation of the Charging Station and
keep it in the best conditions thoughout its useful lifetime.

This section informs how to perform the preventive maintenance, the frecuency it should
be done and the components to verify inside the Charging Station.

To perform the first inspection of the Raption and the preventive maintenance, please
see the “Wear check list DC chargers”

90 Service Manual
Raption

Maintenance
The maintenance plan is based in years from start-up, hours of charging or standby,
and cycles of charging. Depending of the group of components, is necessary to apply a
specific maintenance period. Check the periods in the next table:
Years from start-up

6 months / 1 year / 2 years/ 3 years / 4 years / 5 years / Estimated time (hours)


2K cycles 4K cycles 8K cycles 12K cycles 16K cycles 20K cycles for replacement

General maintenance

Preventive maintenance I I I I I I 1,5

Control devices

Screen ensemble Raption - I I I I R 0,3

Connectors and sockets

Type 2 Connector - I I R I I 0,75

CCS Connector - I I R I I 0,75

CHAdeMO Conector - I I R I I 0,75

Power

Power modules - I I I I R 0,25

Extra power supply I I R I R I 0,15

Contactors and relays

Switching contactors - - I - I R 0,5

Switching relays - - I - I R 0,15

Power contactors/relays - I R I R I 2

Ventilation and heating

Control part fans - I I R I I 1,5

Power part fans - I I I I R 1

Filters - R R R R R 1

Isolation top hat seal - R R R R R 0,5

Raption WearCheck list, Key: I → Inspection, R → Replace, - → No maintenance needed

Service Manual 91
Raption

Another important point to check is the torque of the components. Here a list indicating
the specific torque for those components:

Component Description Torque

MCBs 2 Nm

RCBOs 2,5 Nm

Disconnector 13 Nm

Backflow diode 6,5 Nm

Relays board 3,9 Nm

92 Service Manual
Raption

AC output 2,5 Nm
contactor

DC output
6,5 Nm
contactors

Hat top 3,5Nm

Clamp for CHAde- 7Nm


MO connector

Clamp for CCS 3Nm


connector

Clamp for AC 2,5Nm


connector

Service Manual 93
Raption

9
In order to update easily the content of the Annexes from this manual, it has been
created the next list. All this material is available in CIRCUTOR’s Expert Area where can
be downloaded by being registered.

List of Annexes:

1.- CCS cable maintenance.

2.- CHA cable maintenance.

3.- Wearcheck list.

4.- Isolation protection device settings.

5.- Devices torque quick guide.

6.- Spare parts list

94 Service Manual
Raption

Annexes
Find all the documents from the List of Annexes in the Expert Area.
If you have any trouble, ask sat@circutor.com for the requested file or document.

https://expertarea.circontrol.com/

Service Manual 95
Raption

10
A Raption 50
GENERAL DATA

Display HMI 8" colour antivandal touch screen

Light beacon RGB Colour indicator


ISO / IEC 14443-1/2/3
RFID reader MIFARE Classic
Legic Advant / Legic Prime
RFID Extension
ISO 15693/ISO 18092. Sony FeliCa
Rated diversity factor 0.8

CONNECTIVITY

Ethernet 10/100BaseTX (TCP-IP)


Cellular Modem 4G / GPRS / GSM / WiFi Hotspot (4)
Interface protocol OCPP 1.5 or OCPP1.6J
(4)
Depending on the model, these components are optionals.
ENVIRONMENTAL CONDITIONS
Operating temperature -30ºC ... +45ºC
Storage temperature -40ºC ... +60ºC

Operating humidity 5% ... 95% Non-condensing

Sound level in operation < 55 dB

MECHANICAL DATA

Enclosure rating IP54 / IK10

Enclosure material Stainless steel

Enclosure acces Frontal key locked door

AC DC
Connector type COMBO CCS 2/
Cable Type 1 / Cable CHAdeMO
Type 2 / Socket Type 2 (JEVS G105) CCS 1 (3)
Cable length 3 meters /--- 3 meters 3 meters

Net weight 235 kg

Dimensions (D x W x H) 410 (5) x 940 x 1800 mm

96 Service Manual
Raption

Technical Data
STANDARDS
IEC 61851-1; IEC 61851-23; IEC 61851-21-2; CE / Combo-2; CHAdeMO compatible; CCS (DIN 70121;
ISO 15118)
(5)
520 mm with the cables hanged.

ELECTRICAL DATA

Power supply 3P+N+PE


Model for 480 V mains: 3P+N+PE
Power supply III
Voltage range 400 V~ ± 10%
Model for 480 V mains: 480/277 V~ ± 10%
Voltage range III
Model for 480 V mains: P+N
Power supply II
Model for 480 V mains: 208-240 V~ ± 10%
Voltage range II
Power factor > 0.98

Efficiency 95 % at nominal output power

Standby consumption 38 W

THDi < 5%

Frecuency 50/60 Hz

Model for 480 V mains: Frecuency 60 Hz

Electrical protections (6)


Overcurrent protection, RCD and Overvoltage protection

AC electrical meter EN 50470-1 and EN 50470-3 (MID European standards)

Overcurrent protection MCB class C

Safety protection RCD type B


(6)
Depending on the model, these components are optionals.

Service Manual 97
Raption

OPTIONAL DEVICES
Wireless Comunication LATAM/APAC/4G LTE/GPRS/GSM
Surge protection Four pole transient surge protector IEC 61643-1 (class II)
Cable Length 5.5m (all cables)
Anti-vandal connector protection CHAdeMO, CCS (mechanical connector locking)
Type 2 Charging Socket Shutter
Switch TCP ethernet 8 ports
Network hub
Switch TCP ethernet 12 ports
Legic Advant / Legic Prime
RFID Extension
ISO 15693/ISO 18092. Sony FeliCa
Contactless payment Integrated credit card payment terminal

98 Service Manual
Raption

MODELS SPECIFICATIONS
Raption 50 - 400V Models
CCS1 CCS1 CHA CCS1 T1C32 CCS1 T2S32
MODELS CCS2 CCS2 CHA CCS2 T2C32 CCS2 T2S32
Maximum AC input 76 A 76 A 108 A 108 A
current
Required power supply 53 kVA 53 kVA 75 kVA 75 kVA
capacity
CCS1 T1C32
DC: 50 kW(@400Vdc)
AC: 7.4 kW DC: 50 kW
Maximum output DC: 50 kW DC: 50 kW (@400Vdc)
power (@400Vdc) (@400Vdc) CCS2 T2C32 AC: 22 kW
DC: 50 kW(@400Vdc)
AC: 22 kW
CCS1 T1C32
DC: 50 - 500 Vdc
AC: 230 V~ DC: 50 - 500 Vdc
Output voltage range DC: 50 - 500 Vdc DC: 50 - 500 Vdc
CCS2 T2C32 AC: 400 V~

DC: 50 - 500 Vdc


AC: 400 V~
Maximum output DC: 125 A DC: 125 A
DC: 125 A DC: 125 A
current AC: 32 A AC: 32 A
Number of connectors 1 2 2 2

CCS1 CCS1 CHA CCS1 T1C32 CCS1 T2S32

M B C
Connector type
CCS2 CCS2 CHA CCS2 T2C32 CCS2 T2S32

K K K K

M C C

Service Manual 99
Raption

MODELS SPECIFICATIONS
(Continuation) Raption 50 - 400V Models
CCS1-CHA T1C32 CCS1-CHA T2S32
MODELS CCS2-CHA T2C63
CCS2-CHA T2C32 CCS2-CHA T2S32
Maximum AC input 108 A 108 A 138 A
current
Required power supply 75 kVA 75 kVA 96 kVA
capacity
CCS1-CHA T1C32
DC: 50 kW(@400Vdc)
Maximum output AC: 7.4 kW DC: 50 kW (@400Vdc) DC: 50 kW(@400Vdc)
power CCS2-CHA T2C32 AC: 22 kW AC: 43 kW
DC: 50 kW(@400Vdc)
AC: 22 kW
CCS1-CHA T1C32
DC: 50 - 500 Vdc
AC: 230 V~ DC: 50 - 500 Vdc DC: 50 - 500 Vdc
Output voltage range
CCS2-CHA T2C32 AC: 400 V~ AC: 400 V~
DC: 50 - 500 Vdc
AC: 400 V~
Maximum output DC: 125 A DC: 125 A DC: 125 A
current AC: 32 A AC: 32 A AC: 63 A
Number of connectors 3 3 3

CCS1-CHA T1C32 CCS1-CHA T2S32 CCS2-CHA T2C63

M M M

B C C
Connector type
CCS2-CHA T2C32 CCS2-CHA T2S32

K K

M M

C C

100 Service Manual


Raption

MODELS SPECIFICATIONS
Raption 50 - 480V Models
MODELS CCS1 CCS1 CHA CCS1 T1C32
Maximum AC input 63 A (@480V 3F)
63 A 63 A
current 35 A (@208-240V F-N)
Required power supply 53 kVA 53 kVA 75 kVA
capacity
Maximum output DC: 50 kW(@400Vdc)
DC: 50 kW (@400Vdc) DC: 50 kW (@400Vdc)
power AC: 7.7 kW
DC: 50 - 500 Vdc
Output voltage range DC: 50 - 500 Vdc DC: 50 - 500 Vdc
AC: 208-240 V~
Maximum output DC: 125 A
DC: 125 A DC: 125 A
current AC: 32 A
Number of connectors 1 2 2

Connector type

M B

MODELS CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32


Maximum AC input 63 A (@480V 3F) 63 A (@480V 3F) 63 A (@480V 3F)
current 35 A (@208-240V F-N) 35 A (@208-240V F-N) 35 A (@208-240V F-N)
Required power supply 75 kVA 75 kVA 75 kVA
capacity
Maximum output DC: 50 kW(@400Vdc) DC: 50 kW(@400Vdc) DC: 50 kW(@400Vdc)
power AC: 22 kW AC: 7.7 kW AC: 22 kW
DC: 50 - 500 Vdc DC: 50 - 500 Vdc DC: 50 - 500 Vdc
Output voltage range
AC: 208 - 240 V~ AC: 208 - 240 V~ AC: 208 - 240 V~
Maximum output DC: 125 A DC: 125 A DC: 125 A
current AC: 32 A AC: 32 A AC: 32 A
Number of connectors 2 3 3

Connector type C M M

B C

Service Manual 101


Raption

B Raption 50 HV /Raption 50 EVO /Raption 100

GENERAL DATA

Display HMI 8" colour antivandal touch screen

Lights for status indication RGB Colour indicator


ISO / IEC 14443-1/2/3
RFID system MIFARE Classic

CONNECTIVITY

Ethernet 10/100BaseTX

Interface protocol OCPP 1.5 or OCPP1.6J

Wireless Comunication EU 4G LTE / WiFi Hotspot / GPRS / GSM

ENVIRONMENTAL CONDITIONS
Operating temperature -30ºC ... +50ºC
Storage temperature -40ºC ... +60ºC

Operating humidity 5% ... 95% Non-condensing

Sound level in operation < 55 dB

Cooling system Air cooling fans

MECHANICAL DATA

Enclosure rating IP54 / IK10

Enclosure material Stainless steel

Enclosure acces Frontal key locked door

CCS 3 meters
DC Cable length
CHAdeMO 3 meters

AC Cable length 3 meters

Socket protection Locking System

Weight 235 kg

Dimensions (D x W x H) 355 x 940 x 1800 mm (Without cable engaged)


STANDARDS
IEC 61851-1; IEC 61851-23; IEC 61851-21-2; CE / Combo-2; CHAdeMO compatible; CCS (DIN 70121;
ISO 15118)

102 Service Manual


Raption

ELECTRICAL DATA

Power supply 3P+N+PE

Voltage range 400 V~ ± 10%

Power factor > 0.98

Efficiency 95 % at nominal output power

Frecuency 50/60 Hz

Electrical protections Main breaker disconnection


EN 50470-1 and EN 50470-3 (MID European standards)
AC electrical meter or IEC 62052-11
Overcurrent protection MCB

Safety protection RCD type B

Power limit control DC & AC by software

OPTIONAL DEVICES
Wireless Comunication LATAM/APAC/4G LTE/GPRS/GSM
Surge protection Four pole transient surge protector IEC 61643-1 (class II)
Cable Length 5.5m (all cables)
Anti-vandal connector protection CHAdeMO, CCS (mechanical connector locking)
Type 2 Charging Socket Shutter
Switch TCP ethernet 8 ports
Network hub
Switch TCP ethernet 12 ports
Legic Advant / Legic Prime
RFID Extension
ISO 15693/ISO 18092. Sony FeliCa
Contactless payment (7) Integrated credit card payment terminal
(7)
Depending on the model, these components are optionals.

Service Manual 103


Raption

MODELS SPECIFICATIONS
Raption 50 HV / Raption 50 EVO - 400V Models
Raption 50 HV Power output DC of 50 kW (non upgradable).
Raption 50 EVO Power output DC of 50 kW (upgradable up to 100 kW).
CCS1 CCS1 CHA CCS1 T1C32
MODELS CCS2 CCS2 CHA CCS2 T2C32
Maximum AC input 76 A 76 A 108 A
current
Required power supply 53 kVA 53 kVA 75 kVA
capacity
CCS1 T1C32
DC: 50 kW(@400Vdc)
Maximum output DC: 50 kW DC: 50 kW AC: 7.4 kW
power (@400Vdc) (@400Vdc) CCS2 T2C32
DC: 50 kW(@400Vdc)
AC: 22 kW
CCS1 T1C32
DC: 150 - 920 Vdc
AC: 230 V~
Output voltage range DC: 150 - 920 Vdc DC: 150 - 920 Vdc
CCS2 T2C32
DC: 150 - 920 Vdc
AC: 400 V~
Maximum output DC: 125 A
DC: 125 A DC: 125 A
current AC: 32 A
Number of connectors 1 2 2

CCS1 CCS1 CHA CCS1 T1C32

M B
Connector type
CCS2 CCS2 CHA CCS2 T2C32

K K K

M C

104 Service Manual


Raption

MODELS SPECIFICATIONS
(Continuation) Raption 50 HV / Raption 50 EVO - 400V Models
CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32
MODELS CCS2 T2S32 CCS2-CHA T2C32 CCS2-CHA T2S32
Maximum AC input 108 A 108 A 108 A
current
Required power supply 75 kVA 75 kVA 75 kVA
capacity
CCS1-CHA T1C32
DC: 50 kW(@400Vdc)
Maximum output DC: 50 kW(@400Vdc) AC: 7.4 kW DC: 50 kW (@400Vdc)
power AC: 22 kW CCS2-CHA T2C32 AC: 22 kW
DC: 50 kW(@400Vdc)
AC: 22 kW
CCS1-CHA T1C32
DC: 150 - 920 Vdc
DC: 150 - 920 Vdc AC: 230 V~ DC: 150 - 920 Vdc
Output voltage range
AC: 400 V~ CCS2-CHA T2C32 AC: 400 V~
DC: 150 - 920 Vdc
AC: 400 V~
Maximum output DC: 125 A DC: 125 A DC: 125 A
current AC: 32 A AC: 32 A AC: 32 A
Number of connectors 3 3 3
CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32

C M M

B C
Connector type
CCS2 T2S32 CCS2-CHA T2C32 CCS2-CHA T2S32

K K K

C M M

C C

Service Manual 105


Raption

MODELS SPECIFICATIONS
Raption 50 HV / Raption 50 EVO - 480V Models
Raption 50 HV Power output DC of 50 kW (non upgradable).
Raption 50 EVO Power output DC of 50 kW (upgradable up to 100 kW).
MODELS CCS1 CCS1 CHA CCS1 T1C32
Maximum AC input 63 A (@480V 3F)
63 A 63 A
current 35 A (@208-240V F-N)
Required power supply 53 kVA 53 kVA 75 kVA
capacity
Maximum output DC: 50 kW(@400Vdc)
DC: 50 kW (@400Vdc) DC: 50 kW (@400Vdc)
power AC: 7.4 kW
DC: 150 - 920 Vdc
Output voltage range DC: 50 - 500 Vdc DC: 50 - 500 Vdc
AC: 208 - 240 V~
Maximum output DC: 125 A
DC: 125 A DC: 125 A
current AC: 32 A
Number of connectors 1 2 2

Connector type

M B

MODELOS CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32


Maximum AC input 63 A (@480V 3F) 63 A (@480V 3F) 63 A (@480V 3F)
current 35 A (@208-240V F-N) 35 A (@208-240V F-N) 35 A (@208-240V F-N)
Required power supply 75 kVA 75 kVA 75 kVA
capacity
Maximum output DC: 50 kW(@400Vdc) DC: 50 kW(@400Vdc) DC: 50 kW(@400Vdc)
power AC: 7.4 kW AC: 7.4 kW AC: 7.4 kW
DC: 150 - 920 Vdc DC: 150 - 920 Vdc DC: 150 - 920 Vdc
Output voltage range
AC: 208 - 240 V~ AC: 208 - 240 V~ AC: 208 - 240 V~
Maximum output DC: 125 A DC: 125 A DC: 125 A
current AC: 32 A AC: 32 A AC: 32 A
Number of connectors 2 3 3

Connector type C M M

B C

106 Service Manual


Raption

MODELS SPECIFICATIONS
Raption 100 - 400V Models
CCS1 CCS1 CHA CCS1 T1C32
MODELS CCS2 CCS2 CHA CCS2 T2C32
Maximum AC input 160 A 160 A 192 A
current
Required power supply 110 kVA 110 kVA 132 kVA
capacity
CCS1 T1C32
DC: 100 kW(@400Vdc)
Maximum output DC: 100 kW DC: 100 kW AC: 7.4 kW
power (@400Vdc) (@400Vdc) CCS2 T2C32
DC: 100 kW(@400Vdc)
AC: 22 kW
CCS1 T1C32
DC: 150 - 920 Vdc
AC: 230 V~
Output voltage range DC: 150 - 920 Vdc DC: 150 - 920 Vdc
CCS2 T2C32
DC: 150 - 920 Vdc
AC: 400 V~
Maximum output DC: 250 A (CCS) DC: 250 A (CCS)
DC: 250 A
current DC: 200 A (CHA) AC: 32 A
Number of connectors 1 2 2

CCS1 CCS1 CHA CCS1 T1C32

M B
Connector type
CCS2 CCS2 CHA CCS2 T2C32

K K K

M C

Service Manual 107


Raption

MODELS SPECIFICATIONS
(Continuation) Raption 100 - 400V Models
CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32
MODELS CCS2 T2S32 CCS2-CHA T2C32 CCS2-CHA T2S32
Maximum AC input 192 A 192 A 192 A
current
Required power supply 133 kVA 134 kVA 135 kVA
capacity
CCS1-CHA T1C32
DC: 100 kW(@400Vdc)
Maximum output DC: 100 kW (@400Vdc) AC: 7.4 kW DC: 100 kW (@400Vdc)
power AC: 22 kW CCS2-CHA T2C32 AC: 22 kW
DC: 100 kW(@400Vdc)
AC: 22 kW
CCS1-CHA T1C32
DC: 150 - 920 Vdc
DC: 150 - 920 Vdc AC: 230 V~ DC: 150 - 920 Vdc
Output voltage range CA: 400 V~ CCS2-CHA T2C32 AC: 400 V~
DC: 150 - 920 Vdc
AC: 400 V~
DC: 250 A (CCS) DC: 250 A (CCS)
Maximum output DC: 250 A (CCS)
200 A (CHA) 200 A (CHA)
current AC: 32 A
AC: 32 A AC: 32 A
Number of connectors 2 3 3
CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32

C M M

B C
Connector type
CCS2 T2S32 CCS2-CHA T2C32 CCS2-CHA T2S32

K K K

C M M

C C

108 Service Manual


Raption

MODELS SPECIFICATIONS
Raption 100 - 480V Models
MODELS CCS1 CCS1 CHA CCS1 T1C32
Maximum AC input 132 A (@480V 3F)
132 A 132 A
current 35 A (@208-240V F-N)
Required power supply 110 kVA 110 kVA 132 kVA
capacity
Maximum output DC: 100 kW(@400Vdc)
DC: 100 kW (@400Vdc) DC: 100 kW (@400Vdc)
power AC: 7.4 kW
DC: 150 - 920 Vdc
Output voltage range DC: 150 - 920 Vdc DC: 150 - 920 Vdc
AC: 208 - 240 V~
Maximum output DC: 250 A (CCS) DC: 250 A (CCS)
DC: 250 A
current 200 A (CHA) AC: 32 A
Number of connectors 1 2 2

Connector type

M B

MODELS CCS1 T2S32 CCS1-CHA T1C32 CCS1-CHA T2S32


Maximum AC input 132 A (@480V 3F) 132 A (@480V 3F) 132 A (@480V 3F)
current 35 A (@208-240V F-N) 35 A (@208-240V F-N) 35 A (@208-240V F-N)
Required power supply 132 kVA 132 kVA 132 kVA
capacity
Maximum output DC: 100 kW(@400Vdc) DC: 100 kW(@400Vdc) DC: 100 kW(@400Vdc)
power AC: 7.4 kW AC: 7.4 kW AC: 7.4 kW
DC: 150 - 920 Vdc DC: 150 - 920 Vdc DC: 150 - 920 Vdc
Output voltage range
AC: 208 - 240 V~ AC: 208 - 240 V~ AC: 208 - 240 V~
DC: 250 A (CCS) DC: 250 A (CCS)
Maximum output DC: 250 A (CCS)
200 A (CHA) 200 A (CHA)
current AC: 32 A
AC: 32 A AC: 32 A
Number of connectors 2 3 3

Connector type C M M

B C

Service Manual 109


Raption

110 Service Manual


Raption

Need help?
In case of any query in relation to device operation or malfunction, please contact the
CIRCUTOR, SA Technical Support Service.

Technical Assistance Service


Vial Sant Jordi, s/n, 08232 - Viladecavalls (Barcelona)
Tel: 902 449 459 (Spain) / +34 937 452 919 (outside of Spain)
email: sat@circutor.com

Guarantee
CIRCUTOR guarantees its products against any manufacturing defect for two years after
the delivery of the devices.

CIRCUTOR will repair or replace any defective factory product returned during the guar-
antee period.

• No returns will be accepted and no device will be repaired or replaced if it


is not accompanied by a report indicating the defect detected or the reason
for the return.
•The guarantee will be void if the devices has been improperly used or the
storage, installation and maintenance instructions listed in this manual have
not been followed. “Improper usage” is defined as any operating or storage
condition contrary to the national electrical code or that surpasses the limits
indicated in the technical and environmental features of this manual.
• CIRCUTOR accepts no liability due to the possible damage to the device
or other parts of the installation, nor will it cover any possible sanctions
derived from a possible failure, improper installation or “improper usage” of
the device. Consequently, this guarantee does not apply to failures occurring
in the following cases:
- Overvoltages and/or electrical disturbances in the supply;
- Water, if the product does not have the appropriate IP classification;
- Poor ventilation and/or excessive temperatures;
- Improper installation and/or lack of maintenance;
- Buyer repairs or modifications without the manufacturer’s authorisation.

Service Manual 111


CIRCUTOR, SA.
Vial Sant Jordi, s/n
08232 - Viladecavalls (Barcelona)
Tel: (+34) 93 745 29 00 - Fax: (+34) 93 745 29 14
www. circutor.com central@circutor.com

You might also like