SHORT

COURSES
HANDBOOK
Open a new world of possibilities with a short
course designed to introduce you to the
fundamentals in a field of your choice.
Table of
contents
General Management......................................................................................................1
Human Resource Management.................................................................................2
Marketing and Communications..............................................................................3
Procurement Management..........................................................................................1
Financial Management..................................................................................................1
Information Communication Technology (ICT...................................................1)
Public Administration and Governance................................................................1
General
Management
• Advocacy and Lobbying Skills
• Project Planning and Management
• Project Monitoring and Evaluation
• Project Proposal Writing and Resource Mobilization
• Strategic Planning and Management
• Management Skills Improvement
• Consultancy Skills Development
• Management of Cooperatives and SACCOs
 UMI SHORT COURSES HANDBOOK 1

Advocacy
• Societal Value systems and
Target group social behaviour

and
• Human Rights and Obligations
• Stakeholder Analysis
Project/programme
• Designing Advocacy strategy
managers and officers,

Lobbying
and Implementation Plan
Policy makers and • Communication skills
community development • Negotiation Techniques

skills
workers. • Lobbying Techniques
• Delivery of An Advocacy Message
• Research Techniques and Tools
For a long time, NGOS, public • Building Alliances and Networks
and private sectors have
utilised advocacy as a Objectives: Training methods:
strategy to influence policy Participants will be able to: Lectures, group discussions,
and its implementation in • Improve their knowledge, skills and case studies and role plays,
attitudes in advocating for the
favour of defined interests. videos.
weaker identify strength
The aim of advocacy is
• Enhance their advocacy and
expanding to include changes
negotiating skills
in attitudes, ethics and
• Improve their understanding of
practices. The purpose of this
their international and national
course is to provide
policy environment
participants with critical tools, • Enhance their insights into
skills and knowledge in citizens’ rights and obligations
lobbying and advocacy.
Content:
• The Nature and Policy Contexts
of Advocacy Policy Analysis and
Mapping
 UMI SHORT COURSES HANDBOOK 1

Project
• Participatory approaches to

Target group project planning and management.

Planning
• Project reports.
• Monitoring and evaluation.
Project/programme • Project cost structures and budgeting.
managers and officers,

and
• Project implementation scheduling
Policy makers and and the use of Gantt Charts.
community development • Introduction to computer applications

Management
workers. in Project Management.
• Conflict Management in Development
Projects.
Most organisations have • Managing the procurement process.
policies and plans for • Business/investment plans.
allocating available or OBJECTIVES:
foreseen resources to achieve To improve participants’ knowledge
Tuition Fees
certain objectives. This and skills in systematic identification,
involves decision-making preparation, appraisal, implementa-
regarding the best use of tion, monitoring and evaluation of
available resources. However, development projects. Ugandans: 480,000/=
some managers responsible International: $357
for decision making do not CONTENT:
have the knowledge, skills and • Types of Projects.
inclination in project planning • The project cycle.
Training methods
and management. This course • Problem analysis and needs
Lectures, group discussions and
is intended to address assessment.
presentations, case studies, guest
this problem. • The logical/project framework.
speaker, and video presentations.
• Project design process/project
proposal writing.
• Project analysis/feasibility study. Duration: 2 Weeks
 UMI SHORT COURSES HANDBOOK 1

Project
Monitoring and Evaluation

Target group Systems

monitoring
• Establishing a Monitoring
and Evaluation System
Project/programme • Performance Indicators
managers and officers,

and
• Types Of Evaluation
Policy makers and • Baseline surveys
community development • Monitoring of Physical and

evaluation
workers. Financial Progress
• Data Collection, Processing,
Analysis and Presentation
Monitoring and evaluation is an Techniques
important tool for optimizing the • Writing M&E Reports
OBJECTIVES: • Dissemination of M &E Results
use of limited resources by By The end of the Programme • Microsoft project
assuring efficient and effective Participants will be able to:
implementation of development • Identify and Formulate Critical
activities and enabling planners Performance Indicators
and decision makers to draw
lessons for the future. The role of
• Design a Monitoring and Tuition Fees
Evaluation System
M&E is increasingly recognized. • Design and Conduct Monitoring Ugandans: 480,000/=
Although planners and and Evaluation Studies International: $357
decision-makers may monitor and • Monitor and Evaluate Projects
evaluate development activities, • Produce Monitoring and
they may not be professionally Evaluation Reports
TRAINING METHODS
conversant with the concepts and
Lectures, group discussions,
processes involved in M&E. CONTENT:
workshops, and case studies.
• Monitoring Control & Evaluation:
An Overview
• The Logical Framework as the Duration: 2 Weeks
Basic Tool for the Design of
 UMI SHORT COURSES HANDBOOK 1

Project Target group

it is essential that managers
become more independent and

Proposal
self-reliant in writing proposals
Project Officers, Administrators, and approaching potential

Writing and
Managers, Coordinators, financiers.
Economists, Planners, in the
public, private and Civil

Resource
Society Organisations. • Writing capability statements
• Techniques for mobilizing financial
resources

Mobilization • Business plans/investment plans

• Developing concept paper
• Meeting donor requirements
OBJECTIVES: • Negotiation skills
Managers at al levels are usually By the end of the training programme
good at identifying problems, participants will be able to
developing relevant solutions and • Write fundable project proposals
new interventions, but they often
lack the knowledge, skills and
• Mobilize resources for the
proposals Tuition Fees
attitude to present these ideas in Ugandans: 480,000/=
the form required for funding. International: $357
Therefore, it is essential that CONTENT:
managers become more • Background and problem statement
independent and self-reliant in • Setting objectives
• Developing strategies TRAINING METHODS
writing proposals and approaching
• Project inputs and outputs Lectures, group discussions,
potential financiers.
• Activity scheduling workshops, and case studies.
• Developing monitoring and
evaluation indicators
• Budget preparation
Duration: 2 Weeks
 UMI SHORT COURSES HANDBOOK 1

Strategic
Objectives:
Participants will be able to:

Planning and
• Improve their knowledge in strategic planning
and management.
• Improve their knowledge and skills in

Management
environmental and intra-organizational analysis.
• Formulate and evaluate strategy.
• Enhance their skills in preparing effective
organizational reports and strategic
In today’s fast-changing,
uncertain conditions, managers Content:
• Introduction to strategic management.
often need to respond quickly to
• Stakeholder analysis.
change. A tool box of strategic
• Vision/mission statements & strategic objectives.
planning and management
• SWOT Analysis.
procedures helps managers to do
• Identifying and formulating strategy.
just that. Strategic planning and
• Articulation of service delivery (core) areas.
management involves formal • Implementation planning and action.
techniques for setting an • Management of change.
organisation’s long-term course • Organizational values and ethics.
in the light of internal and • Corporate social responsibility.
external circumstances (including
the interests of key stakeholders)
and undertaking appropriate
Target group
action to reach those goals. Managers in
Tuition Fees public, private and
NGO sectors.
Ugandans: 480,000/=
International: $357
 UMI SHORT COURSES HANDBOOK 1

Management
• Performance management.
• Time management and

Target group
Skills
self-management.
• Speech preparation and delivery.
• Report writing.
Middle level managers in

Improvement
• Assertiveness.
public, private, and NGO • Conflict management.
sectors. • Basic budgeting skills.

Attainment of managerial
positions needs to be backed
up by formal management
Tuition Fees
training, which helps to deploy Objectives:
Participants will be able to: Ugandans: 480,000/=
a wide range of management
• Effectively handle interpersonal International: $357
skills and techniques. This
course therefore aims at relations.
helping middle level managers • Make rational decisions.
to internalize management • Work effectively in teams. Training methods
concepts. It provides a • Delegate effectively. Lectures, group work & discussions,
• Appraise performance. case studies
condensed, focused
• Write effective reports.
introduction to the generic
areas of modern management.
Content:
Duration: 2 Weeks
• Communication skills.
• Decision-making and problem Accomodation:
solving. (Optional): 30,000/= per night
• Effective delegation and team $ 22 per night
building.
• Negotiation skills.
• Leadership skills.
 UMI SHORT COURSES HANDBOOK 1

Consultancy
analysis and interpretation

Target group • Planning consulting

Skills
• Procurement procedures
(domestic and international)
Management consultants, • Managing a consortium
lecturers in management

Development
• Costing consultancy proposals
development institutions, • Drafting expression of interests
managers in private and • Drafting expression of interests
public organizations, • Preparing curriculum vitae (CVS)
Consulting is recognised as NGOS and CSOs. • Evaluating proposals
a powerful professional • Writing reports and presenting
service for solving practical reports & selling recommendations
problems faced by • Different proposal formats (World
organisations and improving Objectives: Bank, European Union etc.)
organisational performance. Participants will be able to: • International bidding procedures
• Develop their capacity to carry
This course aims at
out consultancy services
sharpening consulting skills
efficiently and effectively
to provide clients with
superior products.
• Improve their knowledge and Tuition Fees
skills in preparing and costing
consultancy proposals Ugandans: 480,000/=
International: $357
Content:
• The consultancy environment
• Nature and type of management
TRAINING METHODS
consultancies
Lectures, group work & discussions,
• Preparing consultancy proposals
case studies
• Negotiating contracts
• Writing inception report
• Management consultancy process Duration: 2 Weeks
• Methods of data collection,
 UMI SHORT COURSES HANDBOOK 1

Cooperatives
Objectives: Course content:
Participants will be able to: • Introduction to cooperatives/
• An introduction to the history and SACCOs, trends in Uganda

and Saccos principles of cooperative and

SACCOS movement, as well an
• Transformational leadership
in cooperatives/SACCOS

Management
overview of the industry sectors • Strategic Management and
and cooperative types governance for cooperatives/
• A thorough exploration of the SACCOs development
legal, governance, and finance • Cooperative social
Cooperative businesses exist many sectors issues unique to the cooperative entrepreneurship
and represent a distinctive model for sector. participants will examine • Member Relations –
organizing labour, capital, and knowledge to issues related to membership, Recruitment; Management,
produce goods and services. Studying member investment, dividends, Engagement, Internal
cooperatives aids understanding of all profit sharing, outside investors, Organization
aspects of industrial structure and business and financing strategies; • General Assembly & Meetings
organization, and challenges conventional • An examination of the general • Recordkeeping and
topic of managing in a democratic Documentation
thinking about management. Fundamentally,
workplace, with a particular focus • Supply and Logistics; Inbound
a cooperative firm represents a unique form
on the special challenges of & Outbound Logistics for
of business ownership where “patrons”,
employee engagement and members, Storage and Stock
rather than financiers, are business owners.
empowerment in the cooperative Management
Despite the recognition of SACCOs in the
sector. Topics covered include • Project evaluation and
microfinance sector, their biggest challenge leadership, coaching, meeting selection for cooperative
remains governance mechanisms due to facilitation, collaborative business
existence of volunteer board of directors and decision-making, and conflict • Development of a business
staff. This course provides a platform to management; plan
address the challenges and equip The Boards • Good governance practices for • Financial management in
and staff with skills requisite in a modern cooperatives sustainability cooperatives
business environment. • Preparation and presentation • Leveraging information
of action plans technology
Human
Resource
Management
• Strategic Human Resource Management
• Performance Management in Organisations
• Training of Trainers
• Effective Leadership, Mentoring and Coaching
• Skills in Contemporary Organisations
 UMI SHORT COURSES HANDBOOK 1

Target group
Strategic
• Selection and Recruitment
• Human Resource Development

Human
Personnel/human Resource • Motivating for Improved
Managers, Function/Line Performance
Managers and Executives • Performance Management and

Resource
Evaluation
responsible for the human
• Budgeting for human Resources
Resource function in public, • Managing Change Processes

Management
private and Non-Govern- • Formulating hR Policies
mental Organisations • How to make hR Effective in
boardroom
• Career and succession Planning
The human resource function • Management Cultures
plays strategic role in today’s Objectives:
organisations. Linking human • Develop their strategic
resources to the business goals management skills
of the organisation is a key for • Conduct environmental analysis

Tution Fees
and make use of it for hR
competitive advantage in this
planning purposes
era. This therefore calls upon
• Enhance their knowledge and
human Resource practitioners
skills in human resource Ugandans: 480,000/=
to position themselves as
management International: $357
strategic partners. This course
• Develop capacity to integrate
provides a much-needed basis strategic management issues in
for this vital transformation. human Resource management Training methods
Lectures, discussions, group tasks,
Content: role-plays, and video presentations
• Strategic planning & hR: The Link
• Role of hR Department
• Strategic human Resource Duration: 1 Week
Planning
 UMI SHORT COURSES HANDBOOK 1

Performance Target group

Management
in
Organisations
Monitoring and evaluation is an
important tool for optimizing the Objectives: • Selection and Recruitment
use of limited resources by assuring • Develop their strategic • Human Resource Development
efficient and effective implementa- management skills • Motivating for Improved
tion of development activities and • Conduct environmental analysis Performance
and make use of it for hR • Performance Management and
enabling planners and decision
planning purposes Evaluation
makers to draw lessons for the
• Enhance their knowledge and • Budgeting for human Resources
future. The role of M&E is
skills in human resource • Managing Change Processes
increasingly recognized. Although
management • Formulating hR Policies
planners and decision-makers may
• Develop capacity to integrate • How to make hR Effective in
monitor and evaluate development strategic management issues in boardroom
activities, they may not be human Resource management • Career and succession Planning
professionally conversant with the • Management Cultures
concepts and processes involved in Content:
M&E. • Strategic planning & hR: The Link
• Role of hR Department
• Strategic human Resource
Planning
 UMI SHORT COURSES HANDBOOK 1

Training of Target group

• Designing/implementing training
• Training methodology and
delivery skills (including adult

Trainers Lecturers, Managers,

Officers, Trainers, Human
Resource Development
learning methods)
• Development and use of
appropriate use of training aids
As continuous improvements Managers, Heads of • Planning and budgeting for
become the mode of Department and training training
operations for many managers in co-operate • Power point presentations
• Micro Teaching
organisations, employees entities.
• Leading & organizing a discussion
must constantly update their
• Organisational learning
knowledge, skills and
• Monitoring & evaluation Training
attitudes to enhance service Objectives: • Evaluation and follow-up of
delivery. This demands Participants will be able to: training activities.
managers to train their • Improve their knowledge and • Communication skills
employees to meet the skills in identifying and assessing • Presentation skills
required standards. This training needs.
course equips managers and • Develop capacity to design and
trainers with training and implement training programme
facilitation skills. • Evaluate and devise mechanisms Tution Fees
for following up training.
• Conduct training needs Ugandans: 480,000/=
assessment professionally. International: $357
Content:
• Human resource training/
Training methods
development policy
Lectures, discussions, group tasks,
• Training/learning processes
role-plays, and video presentations
• Training needs identification and
analysis
 UMI SHORT COURSES HANDBOOK 1

Effective
Content:
Target group • The Concept of Leadership:

Leadership,
Essence and New Outlook
Leaders, Political Leaders and • Leadership: Does the style
matter? Leadership styles
managers, Private sector and

Mentoring
• The impact of leadership on
Non-Governmental organizational performance.
Organizations who wish to • The Concepts of Employee

and Coaching
improve their leadership Coaching and Mentoring
skills. • The Difference between
Coaching and Training
• Benefits of Coaching to the
Prominent management scholars and Employee & the Organization
practitioners have singled out leadership as Objectives: • The Coaching Process: steps,
the most important single factor that Participants will be able to: pre-requisites, follow up
determines the success or failure in • Explain the essence of leadership • The Mentoring Process
organizations. Whereas it has been argued • Explore the leadership challenges • Qualities of an Effective
that some leaders are born while others are facing managers in contemporary Employee Coach
made, the fact remains that even born organizations • Identifying Mentoring Needs
leaders can be made more effective through • Identify the key leadership issues • Evaluation of Mentoring
carefully selected leadership - training in the changing environment Programme
programmes. This programme offers an • Examine the nature, processes • Structuring Mentoring
opportunity to develop leaders in the and impact of leadership on Programme
organizational performance
contemporary organizations. This proposed
• Identify different approaches to
programme will also equip managers with
employee coaching
effective mentoring & coaching skills to
enable them accomplish their managerial
• Differentiate between coaching Tution Fees
and mentoring
functions effectively.
• Identifying mentoring needs of Ugandans: 480,000/=
their staff International: $357
• Structure a mentoring programme
Marketing and
Communications
• Managing Public Relations and Public Speaking
• Digital Marketing
• Managing Marketing Performance (Marketing Metrics)
• Delivering great Customer Experience (Customer Care)
• Driving Marketing Innovations and Branding
• Advertising and Client Management
• Effective Communication and Presentation skills
 UMI SHORT COURSES HANDBOOK 1

Digital
marketing
The impact of digital
marketing and
Objectives:
communication is growing
Participants will be able to:
and influencing the way
• Understand key concepts
consumers use the
surrounding digital marketing
internet to find
• Acquire tools used in digital marketing
information, communicate
• Develop and manage digital
and even transact marketing plans
business. There is • Effectively measure and monitor
potential for individuals, digital marketing activities
businesses and the other
organisations to harness Content:
digital marketing as a • What is digital marketing?
marketing and
communications channel
• Factors affecting the digital
marketing environment
Tuition Fees
to attract and retain • Key digital marketing and Ugandans: 480,000/=
customers. communications tools International: $357
• How to develop digital marketing
content
• How to plan and manage digital
marketing campaigns Training methods
• How to measure and monitor Lectures, discussions, group tasks,
digital marketing activities role-plays, and video presentations
 UMI SHORT COURSES HANDBOOK 1

Target group
Managing
• Designing/implementing training
• Training methodology and
Lecturers, Managers, delivery skills (including adult

Public
Officers, Trainers, Human learning methods)
Resource Development • Development and use of
appropriate use of training aids

Relations
Managers, Heads of
• Planning and budgeting for
Department and training training
managers in co-operate

and Public
• Power point presentations
entities. • Micro Teaching
• Leading & organizing a discussion

Speaking
• Organisational learning
• Monitoring & evaluation Training
Objectives: • Evaluation and follow-up of
Participants will be able to: training activities.
• Improve their knowledge and • Communication skills
skills in identifying and assessing • Presentation skills
training needs.
• Develop capacity to design and
implement training programme
• Evaluate and devise mechanisms Tuition Fees
for following up training.
• Conduct training needs Ugandans: 480,000/=
assessment professionally. International: $357

Content:
• Human resource training/
Training methods
development policy
Lectures, discussions, group tasks,
• Training/learning processes
role-plays, and video presentations
• Training needs identification and
analysis
 UMI SHORT COURSES HANDBOOK 1

Managing
• Selection and Recruitment
Target group • Human Resource Development

Marketing
• Motivating for Improved
Performance
• Performance Management and

Performance
Evaluation
• Budgeting for human Resources
• Managing Change Processes

(Marketing
• Formulating hR Policies
• How to make hR Effective in

Metrics)
boardroom
• Career and succession Planning
• Management Cultures
Objectives:
• Develop their strategic
The human resource function management skills
plays strategic role in today’s • Conduct environmental analysis

Tuition Fees
organisations. Linking human and make use of it for hR
resources to the business goals planning purposes
of the organisation is a key for • Enhance their knowledge and
competitive advantage in this skills in human resource Ugandans: 480,000/=
era. This therefore calls upon management International: $357
human Resource practitioners • Develop capacity to integrate
to position themselves as strategic management issues in
strategic partners. This course human Resource management Training methods
provides a much-needed basis Lectures, discussions, group tasks,
for this vital transformation. Content: role-plays, and video presentations
• Strategic planning & hR: The Link
• Role of hR Department
• Strategic human Resource Duration: 1 Week
Planning
 UMI SHORT COURSES HANDBOOK 1

Customer Target group journey to make the adoption of

customer experiences intentional

Experience
and sustainable.
Lecturers, Managers,
• Tools to monitor the voice of the
Officers, Trainers, Human customer and voice of the
Resource Development

Mapping and
employee
Managers, Heads of • Organisation audit to identify
Department and training areas for improvement

Management
managers in co-operate • Learn how to implement a
entities. customer experience framework
Strategy and Customer Journey
Management
The defining feature of the • Measurement and how to create a
internet digital era is a shift in Research regularly confirms that customer centric culture
power from organisations to organizations are able to skillfully
manage the entire customer
customers. The customer journey
experience reap enormous rewards:
is likely to start with finding out
about a brand and end with telling
• Enhanced customer satisfaction, Tuition Fees
other people about it. The
• Reduced churn,
customer experience today is a Ugandans: 480,000/=
• Increased revenue and
powerful means of differentiating • Greater employee satisfaction. International: $357
one brand from another but many
companies have been slow to This course builds an understanding
recognise how fundamental the of the customer journey on the way
customer experience is to Training methods
to purchase and after.
business success. Lectures, discussions, group tasks,
role-plays, and video presentations
Learning Outcomes:
• The importance of customer
experience management
• Ways of mapping the customer
 UMI SHORT COURSES HANDBOOK 1

Effective Objectives:
Participants will be able to improve their

Communication
knowledge and skills in oral and written
communication

& Presentation Content:

• Communication models

skills
• Communication & inter-personal skills
• Verbal and non-verbal communication
• Barriers to communication
• Basic data collection & analysis methods
The ability to send and receive • Technical report writing
information accurately and quickly • Memo writing
is vital-particularly in complex • Business letter writing
organisations. Ineffective • Electronic communication
communication negatively • Public speaking & presentation skills
influences the behaviour of • Listening and feedback skills
colleagues, subordinates and • Power point presentation
superiors and customers. The aim
of this workshop is to help the
participants speak more confidently
and write more competently and
appropriately in organisational
Tuition Fees
environments. Ugandans: 320,000/=
International: $357

Duration: 1 Week
Procurement
Management
Stores Management and Materials Control
Managing the Tendering Process and Contract Management
Procurement and Supply Chain Management
Logistics and Physical Distribution Management
Fleet Management Improvement
 UMI SHORT COURSES HANDBOOK 1

Stores
Objectives:
• Manage materials and supplies

Management
levels effectively
• Keep proper stock records
• Value stocks properly

and Materials
• Produce proper stock accounts
• Apply best practices in materials

Control
management

Content:
• Functions of stores
• Stock identification systems
Stores Management is • Stock taking
critical in all organiza- • Stock recording
tions. It aims at enabling • Health environmental safety and
persons responsible for security
stores and materials • Accounting for materials
management to handle • Materials handling
their tasks most • Stores operations management
effectively with minimum
Tuition Fees
• Stock control
losses. • Planning, organization, motivation,
delegation, communication and
control Ugandans: 320,000/=
• Basic Computer applications in International: $238
stores management and materials
control
• Stock management and control
techniques (EOQ) models) Duration: 1 Weeks
 UMI SHORT COURSES HANDBOOK 1

Managing
Objectives: • Handling bidders’ conferences
• Describe the contracting and/or site meetings

the
management process. • Preparing the pricing schedules
• Identify the success criteria of and analysing prices and costs
contract management

Tendering
• Explain the role of a Facilities Manager CONTRACT MANAGEMENT
• Assess confidently whether to • The contracting cycle and the

Process
keep services in-house or outsource success criteria at each stage
• Have a greater awareness of the • Selecting the contract strategy
procedures for outsourcing the & the types of contract

and Contract management of service

• Manage the service if retained
• The different types of
specifications

Management
in-house • The importance of the contract
• Assess, let and manage external service manager’s role and managing
contracts to effect savings, allowing an the team
organisation to focus on core activities. • Understanding the legal
This programme provides a aspects, establishing the right
complete overview of the COURSE CONTENT: contract and incorporating
contract management MANAGING THE TENDERING PROCESS relevant incentives & controls
process, highlighting and • The legal framework surrounding the • Determining key performance
exploring the key criteria tendering process – where offer and indicators
through which contracted-out acceptance are perceived to be • Evaluating the cost/benefits
services need to be managed – formation of the contract equation of in-house and
in order to achieve value for • Incorporating the terms and conditions contracted out services
money for the organisation. of contract • Examination of the outsourcing
• Relationship between the Terms and option
Conditions & Invitation to Tender (ITT)
• The specification and schedules, period Training methods
of contract Lectures, assignments, group work,
• Rules of the bidding process videos and case studies
 UMI SHORT COURSES HANDBOOK 1

Target group
Procurement
CONTENT:
• Overview to procurement and

and
Lecturers, Managers, supply chain management
Officers, Trainers, Human • The terminologies used in the
Resource Development supply chain management

Supply Chain
vocabulary
Managers, Heads of
• Relating procurement with other
Department and training

Management
organizational functions
managers in co-operate • The procurement management
entities. process for goods, services and
works
• Procurement planning
The role of procurement and • Effective procurement plans,
materials management is very Objectives: specification and terms of
critical for the success of any Participants will be able to: reference
enterprise. A lot of money is • Describe the process involved in • Preparation of sound and
spent on procurement of the procurement of goods, acceptable bids/proposals for
supplies, materials and assets, services and works consultancies, suppliers
and therefore it is very • Draw effective procurement plans • Pre-qualification, short listing and
important that procurement is • Describe and apply the sourcing evaluation of bids
handled professionally and methods used in public and
effectively. This course aims at private procurement
providing knowledge, skills and • Conduct a supplier appraisal and
examples of best practices in evaluation exercise
• Recite the legal environment of
Tuition Fees
procurement and materials
management. procurement in Uganda. Ugandans: 320,000/=
• Prepare tender documents
• Administer and manage a contract International: $238
• Negotiate win-win contracts
• Describe the key INCOTERMS
applicable to procurement Duration: 1 Week
 UMI SHORT COURSES HANDBOOK 1

Target group
Logistics
Course content:
• Logistics management and physical

and
Lecturers, Managers, distribution management
Officers, Trainers, Human • History of logistics management and
its contribution to the

Physical
Resource Development
competitiveness of organizations
Managers, Heads of
• The key rights, processes, functions
Department and training

Distribution
and trends of effective logistics
managers in co-operate management
entities. • Skills requirements for modern

Management logistics and physical distribution

management practitioners
• Regulatory requirements that may
Objectives: affect the movement of products or
In the academic and business Participants will be able to: services within and across
world, there is a recognition that • Define logistics management and international boundaries.
maximum attention should be trace history of logistics management • Documents required in logistics and
given to the now strategic • Outline and describe the key rights, physical distribution management
functions of logistics and processes, trends and principles of • Role that international trade logistics
distribution management. logistics and distribution management plays in securing competitive
However, there is a general lack of • Describe the skills requirements for advantage for a company
skilled ‘competent cadres’ modern logistics and physical • Roles that outside service providers
specifically trained to manage the distribution management practitioners play in international trade.
two functions. This course • Describe documentation of logistics
therefore offers introductory skills and physical distribution management
and knowledge in logistics and • Explain the role that international
physical distribution management
for effective performance of
trade logistics plays in securing
competitive advantage for a company Tuition Fees
organisations in public, private • Describe the roles that outside service
providers play in international trade Ugandans: 320,000/=
and NGO sectors.
and in a company’s supply chain strategy. International: $238
 UMI SHORT COURSES HANDBOOK 1

Target group
Fleet
• Service, maintenance and repairs
management

Management
Transport managers, • Fuel Management
Transport officers, Logistics • Introduction to Computers in Fleet
officers, Administration Management

Improvement
• Company Car Allocation Policies
managers, Project managers
• Outsourcing Transport
and all those who are • Vehicle selection (Technical
charged with managing Evaluation)
organisation fleet. • Vehicle Acquisition (Financial
Managers who are
responsible for managing Evaluation)
organisational fleet need • Vehicle Funding
to have skills in managing • Replacement and Disposal Policies
Objectives: • Taxation & Case studies
the operations of the fleet Participants will be able to:
and making sure that the • Achieving Fuel Efficient Fleet
• Introduce participants to a Management
efficiency and effective- structured approach to managing
ness is adhered to so as • Fleet Reports & budgeting
vehicle fleets Guidelines
the make the organisation • Enable participants gain a deep
financially sound. understanding of the underlying
principles of managing a fleet
especially maintenance and fuel
management
Tuition Fees
• Introduce participants to the use Ugandans: 320,000/=
of information technology in fleet
management International: $238

Content:
• Managing human Resources in
Fleets
Duration: 1 Week
• Vehicle and Fleet Costing
Financial
Management
Financial Management and Accounting for Non-Financial Managers
Tax Management
Budgetary Management and Expenditure Control
Risk Management, Internal Controls and Fraud Prevention
Entrepreneurship and Business Development
 UMI SHORT COURSES HANDBOOK 1

Financial
• Prepare accountability reports for
resources under their responsibility

Management Target group

COURSE

Content:

and
Middle level managers • General management functions and
in the public private and finance
NGO sectors
Accounting for
• Definitions, accounting principles, and
cost concepts
• Structure and composition of financial

Non-Financial reports (Statements)

• Generation of accounting data

Managers
• Preparation of financial statements for
profit and non-profit making
Objectives: organisations
Participants will be able to: • Basic principles of procurement and
• Internalise key elements of contract management
Sound financial management is
financial reporting and • Ethics and integrity in financial
vital for the success of any
management, cost analysis & reporting
business or organisation. This
control and accountability Application of IT in Accounting
ten-day course aims at assisting
• Develop skills in financial planning,
non- finance managers to
budgeting and management
contribute more effectively to the • Apply measures and procedures
success of their organisations
through greater understanding of
normally used to prevent fraud and Tuition Fees
misappropriation of money in an
the fundamentals of how money organisation Ugandans: 480,000/=
works in an organisation/business. • Describe the interrelationship International: $357
between the financial information
system and the total management
information system of an
organisation
Duration: 2 Weeks
 UMI SHORT COURSES HANDBOOK 1

Tax Target group

• Components of employment
income and exempt employment

Management
• Components of property income
Lecturers, Managers,
and computation of tax on
Officers, Trainers, Human property income
Resource Development • Tax exemptions/holidays
Prudence in tax management
Managers, Heads of • Tax deductions; PAYE, Corporation
directly impacts on the bottom Department and training Tax, Rental taxation, VAT
line of all businesses managers in co-operate • Non Tax revenues in public sector
irrespective of their size and entities. institutions
nature. Ignorance of tax • Withholding Tax
administration can cause • Filing of tax returns (online)
serious loss to both tax payers • Tax Administration: Assessment,
Objectives: Objections and Appeals
and collectors Business Participants will be able to:
executives need to equip • Local and International Customs
• Understand tax administration laws and procedures/importation
themselves and their staff with • Create better relationships and export procedures
both preventive and taxation between tax collectors & papers
skills to stay afloat and • Prepare reliable records
smoothly run their businesses. pertaining to tax management
The course provides knowledge
and skills necessary to
and administration Tuition Fees
• How to handle non tax
minimise losses due to compliance issues Ugandans: 480,000/=
poor tax management. International: $357
Course content:
• Sources of revenue for central
and Local Government
Training methods
• Sources of income; employment,
Lectures, discussions, group tasks,
business and property
role-plays, and video presentations
• Allowable deductions on
Business income
 UMI SHORT COURSES HANDBOOK 1

Budgetary Target group

Content:
• Nature, scope and objectives of

Management
planning and budgeting
Lecturers, Managers, • Relationship between financial
Officers, Trainers, Human planning & financial management

and
Resource Development • Budget organisation and
Managers, Heads of administration

Expenditure
Department and training • Managing & controlling working
managers in co-operate capital
entities. • Forecasting

Control • The budget preparation process

• Types of budgets
• Budgetary implementation & control
Objectives: • Capital budgeting
Budgeting is an important Participants will be able to: • Current trends/challenges in
management tool that every • Improve skills in financial planning and budgeting
manager must be acquainted planning and budgeting
with. It is a tool which is • Acquire new techniques, steps
required in day-to- day and processes required for
operations of an enterprise,
department, section or unit. This
developing sound realistic plans
and budgets
Tuition Fees
course is designed to enable • Appraise investment Ugandans: 480,000/=
participants understand how to opportunities for better decision International: $357
prepare budgets and use them making
effectively in managing their • Use budgets as tools of control
enterprises or organisations. of expenditure and costs Training methods
• Prepare accountability reports Lectures, discussions, group tasks,
related to budgets role-plays, and video presentations
• Use budgets to motivate the
employees of their organisations
Duration: 1 Week
 UMI SHORT COURSES HANDBOOK 1

Target group
Risk
• Components of employment
income and exempt employment

Management,
Lecturers, Managers, • Components of property income
Officers, Trainers, Human and computation of tax on
Resource Development property income

Internal Managers, Heads of

Department and training
• Tax exemptions/holidays
• Tax deductions; PAYE, Corporation

Controls
Tax, Rental taxation, VAT
managers in co-operate • Non Tax revenues in public sector
entities. institutions

and Fraud • Withholding Tax

• Filing of tax returns (online)

Prevention
• Tax Administration: Assessment,
Objectives: Objections and Appeals
Participants will be able to: • Local and International Customs
• Understand tax administration laws and procedures/importation
Fraud could either be theft when • Create better relationships and export procedures
organizational resources/assets between tax collectors & papers
are stolen or it could also be in a • Prepare reliable records
pertaining to tax management
form of misinformation about
performance given to a and administration Tuition Fees
regulatory agency. So whatever • How to handle non tax
compliance issues Ugandans: 480,000/=
form it takes fraud is the cancer
of organisations and it must be International: $357
Course content:
detected and prevented. This
• Sources of revenue for central
course will develop the requisite
and Local Government
knowledge, skills required to Training methods
• Sources of income; employment,
overcome this. Lectures, discussions, group tasks,
business and property
role-plays, and video presentations
• Allowable deductions on
Business income
Information
Communication
Technology (ICT)
Database Management Skills
MS Project Software
Statistical Data Analysis using SPSS and Epi-info
Computerized Human Resource Information MGT
 UMI SHORT COURSES HANDBOOK 1

Database Target group • Information Systems Security

• Database concepts and applications
Individuals involved in data Database components

Management
•
processing in business, • Creating a Database in MS ACCESS
research, personnel • Database forms and queries

Skills
• Database reports
changed to human resource
• Creating a switchboard
and documentation officers. • Creating command button control
They should have basic • Table relationships
Most individuals, organisa- computer knowledge. • MySQL and MSQL database
tions and Institutions have a
problem with data
management. The course
covers effective ways of
collecting, storing, updating
Objectives: Tuition Fees
Participants will be able to:
and retrieving data with great • Design databases using MS Ugandans: 320,000/=
flexibility, to produce ACCESS International: $238
meaningful management • Create forms for data entry
reports. • Query databases
• Manipulate data in databases
• Process reports using MS ACCESS\ Training methods
• Overview of MySQL and Lectures, discussions, group
Microsoft SQL tasks, role-plays, and video
presentations
Content:
• Introduction to Information Systems
• Information Systems Development
Process
• Information systems, Organizations,
Management and Strategy
Duration: 2 Weeks
 UMI SHORT COURSES HANDBOOK 1

Target group
Statistical
• Fundamentals of SPSS
• Summarizing data in SPSS
Individuals involved in data • Associations between categorical

Data processing in business,

research, personnel
variables
• Associations between numerical

Analysis
variables
changed to human resource
• Describing variables in SPSS
and documentation officers.

using SPSS
• Computing descriptive statistics
They should have basic in SPSS
computer knowledge. • Testing Hypothesis

and Epi-info
Objectives: Tuition Fees
This course introduces one to Participants will be able to:
statistical programs such as • Use Epi for data capture Ugandans: 320,000/=
Epi-Info and Statistical Package for • Use SPSS for data analysis International: $238
Social Scientists (SPSS) for data • Produce reports based on data
analysis. Epi Info is a public domain analyzed
software package designed for Training methods
researchers, which provides an easy Course content: Lectures, demonstrations, practical
form of database construction, data • Data collection techniques exercises
entry, and analysis with statistics, • Principles of table/questionnaire
maps, and graphs. SPSS aims at design
• Principles of data processing
Duration: 2 Weeks
developing hands on skills and
knowledge in analyzing different • Introduction to Epi Info
types of data. • Designing data entry screens in
Epi Info
• Data entry and analysis in Epi Info
• Error control and editing in Epi Info
 UMI SHORT COURSES HANDBOOK 1

Advanced Target group • Linking & Consolidating Data from

multiple sheets (Using Ms -Excel for
Individuals involved in data payroll & financial management)

spreedsheets processing in business,

research, personnel
• Advanced Charts Formatting
Techniques
• Statistical Data Analysis in Ms excel
changed to human resource
• Ms excel Functions (date/time,
A spreadsheet program and documentation officers. statistical)
provides one of the best They should have basic • Ms Excel Functions text, financial
Management Information computer knowledge. e.t.c)
Systems tools for policy • Ms excel Functions (logical i.e
analysis. The modeling nested If statements)
component of the course • Ms excel Functions (database)
enables participants using • Pivot Tables
Microsoft Excel to handle Objectives: • Exchanging data with other
financial planning, budgeting, Participants will be able to: applications
payroll management, project • Exchange Data with other • Protection & Security
cost projection, what-if application
analysis, cost planning and • Use MS Excel to produce budgets
regressions. The course aims and analyze financial and
at developing knowledge and Statistical data
• Create charts based on worksheet
Tuition Fees
skills in using advanced
data
features of Ms-Excel. Ugandans: 320,000/=
• Carry out simulations and modeling
International: $238
using spread sheets

Content:
• Ms -Excel formulae and functions Training methods
• Manipulating Data & Named Ranges Lectures, demonstrations & practicals
• Formatting & displaying data
Techniques Duration: 2 Weeks
Public
Administration
and Governance
Public Administration and Management
Front Office Management
Effective Administrative Assistant
Records Management
Introduction to Administrative Law
 UMI SHORT COURSES HANDBOOK 1

Target group
Logistics
Course content:
• Logistics management and physical

and
Lecturers, Managers, distribution management
Officers, Trainers, Human • History of logistics management and
its contribution to the

Physical
Resource Development
competitiveness of organizations
Managers, Heads of
• The key rights, processes, functions
Department and training

Distribution
and trends of effective logistics
managers in co-operate management
entities. • Skills requirements for modern

Management logistics and physical distribution

management practitioners
• Regulatory requirements that may
Objectives: affect the movement of products or
In the academic and business Participants will be able to: services within and across
world, there is a recognition that • Define logistics management and international boundaries.
maximum attention should be trace history of logistics management • Documents required in logistics and
given to the now strategic • Outline and describe the key rights, physical distribution management
functions of logistics and processes, trends and principles of • Role that international trade logistics
distribution management. logistics and distribution management plays in securing competitive
However, there is a general lack of • Describe the skills requirements for advantage for a company
skilled ‘competent cadres’ modern logistics and physical • Roles that outside service providers
specifically trained to manage the distribution management practitioners play in international trade.
two functions. This course • Describe documentation of logistics
therefore offers introductory skills and physical distribution management
and knowledge in logistics and • Explain the role that international
physical distribution management
for effective performance of
trade logistics plays in securing
competitive advantage for a company Tuition Fees
organisations in public, private • Describe the roles that outside service
providers play in international trade Ugandans: 320,000/=
and NGO sectors.
and in a company’s supply chain strategy. International: $238
 UMI SHORT COURSES HANDBOOK 1

Front Office
Objectives:
Participants will be able to:

Management
• Enhance communication techniques.
• Identify sources and types of information.
• List qualities and roles of a receptionist.
• Identify security hazards in the
office and handle them with care.
Effective Communication
• Answer queries and disseminate
greatly boosts an
information to the right people
organization’s image since
• Administer simple First Aid.
this office is normally at
the entrance of the
Content:
organization. The course • Office communication.
will equip participants • Sources and types of information.
with the necessary skills • Telephone techniques.
to manage the office to • Information handling.
the satisfaction of all • Qualities of a front office manager.
business callers. • Reception records handling.
• First Aid.
• Safety and security in the office.
• Personal presentation.
• Image Projection.

Tuition Fees
Ugandans: 320,000/=
International: $238
 UMI SHORT COURSES HANDBOOK 1

Effective
Objectives:
Participants will be able to:

Administrative
• Acquire supervisory skills.
• Contribute more effectively to
organisation’s daily operations.
Tuition Fees
Assistant • Improve their knowledge and skills in
communication, interpersonal relations
and records keeping.
Ugandans:
International:
320,000/=
$238

A secretary, having Course content:

worked for several years, • Supervisory skills.
starts operating as an • Self-Development.
assistant to the manager, • Records & Information Management.
doing the everyday
Target group
• Team work.
routine running and • Assertiveness.
supervising juniors. • Planning Work routines.
She/he therefore requires • Human Relations. Lecturers, Managers,
basic skills in the new • Office Politics. Officers, Trainers, Human
area to be able to relieve • Social behaviour. Resource Development
the superior of most of • Internet and e-mail. Managers, Heads of
the routine running of Department and training
the office. managers in co-operate
entities.
 UMI SHORT COURSES HANDBOOK 1

Records Target group

Objectives:
Participants will be able to:
• Identify the symptoms of poor

Management record management and the

ingredients of an effective records
management system.
Stenographers, Records
staff, Copy typists,
secretaries, administrative
• Be in a position to operate a staff and Clerks in Central,
Well-managed records are Records Management System Local Governments, Private
essential if governments and effectively and efficiently
organisations are to function
and NGO Sectors.
• Develop an Action Plan to improve
effectively develop policy, the management of Records
take decisions and manage /information in their organisation
projects successfully. There is including considerations
now increasing recognition for computerization.
that information is a vital Training methods
resource that needs to be Content: Lectures, group work, video
carefully managed in order to • Elements of a records management presentations and case studies.
achieve organisational improvement programme.
objectives. The course will
make it possible to impart
• Continuum of records.
• Current records.
Duration: 2 Weeks
skills in analysing, designing • Semi-current records.
and maintaining efficient • Storage. Training methods
Lectures, group work, video
records management system,
presentations and case studies.
whether these are
paper-based or electronic.
Tuition Fees
Ugandans: 320,000/=
International: $238
 UMI SHORT COURSES HANDBOOK 1

Introduction
Objectives:
Participants will be able to:
• Understand a sound understanding

to Administrative of administrative law

• Conduct business, official and

Law
personally in a legal way
• Educate the community about the
basic legal knowledge
• Understand government structure,
Ignorance of the law is no hierarchy and jurisdiction of courts
defence; businesses,
individuals conduct Course content:
themselves in many • Introduction to Law
transactions and activities • Sources of Law
that make them fall on the • Legislative processes
wrong side of the law and • Hierarchy and jurisdiction of Courts
sometimes get into avoidable • Recent legislation in business and
losses. This law course is administration
designed to equip the • Administrative authorities
participants with basic legal • Administrative process
knowledge and enable • Constitutional Law
officers/individuals carry out • Criminal Law and procedure
• Law of contract: Key highlights
Tuition Fees
their functions and exercise
their powers in accordance for Business Ugandans: 480,000/=
with the law. International: $357
 Visit
academics.umi.ac.ug
to enroll now
0312 721 000 admin@umi.Ac.Ug
UgandaManagementInstitute