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Chapter 1

The document discusses global supply chain management, defining key terms and outlining strategic and operational benefits such as cost reductions, quality improvements, and increased customer satisfaction. It also addresses challenges and the importance of thinking in terms of processes.

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williamsdivine437
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8 views

Chapter 1

The document discusses global supply chain management, defining key terms and outlining strategic and operational benefits such as cost reductions, quality improvements, and increased customer satisfaction. It also addresses challenges and the importance of thinking in terms of processes.

Uploaded by

williamsdivine437
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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CHAPTER 1

1. What is the analogy used to describe global supply chains?


- The analogy used is that of an airplane's various components working
together to steer the aircraft.

2. Define "global logistics."


- Global logistics involves planning, implementing, and controlling the effective
flows of goods, services, and information between worldwide points of origin and
consumption to meet global customers' requirements.

3. What does "global purchasing" entail?


- Global purchasing concerns the functions associated with the worldwide
buying of goods, services, and information required by multinational
corporations, focusing on strategic sourcing and supplier selection.

4. Explain "global operations."


- Global operations encompass the systematic design, direction, and control of
domestic and global processes transforming inputs into services and products for
internal and external customers, facilitating market-driven operations.

5. What are "global market channels"?


- Global market channels include all activities related to selling, service, and the
development of long-term relationships with customers, serving as a boundary
spanner to external customers in the outbound portion of the strategic global
supply chain.
6. Define "global supply chain management."
- Global supply chain management involves proactive and responsive
management of the two-way movement, coordination, and control of products,
services, and information from raw material through to the end user, emphasizing
total cost analysis and a holistic perspective.

7. Explain "global value chain."


- The global value chain represents the multinational corporation's broader
value chain involving multiple stakeholders such as employees, customers,
suppliers, shareholders/investors, regulators, and local communities, all of whom
contribute to adding value to global supply chains.

8. What is the primary objective of global supply chain management?


- The primary objective is to achieve superior value by delivering high-quality
products or services at a reasonable cost.

9. What are some strategic benefits of global supply chain management?


- Strategic benefits include cost reductions, improved quality, increased
customer satisfaction, and competitive leverage across key supply chain
functions.

10. List some operational benefits of global supply chain management.


- Operational benefits include increased efficiency, streamlined processes,
enhanced collaboration, and faster time-to-market.

11. How does global supply chain management contribute to cost reductions in
logistics?
- Cost-efficient networks of distribution centers, inventory management
systems, and transportation options contribute to cost reductions in logistics.

12. What are the benefits of improved quality in global supply chain
management?
- Improved quality leads to enhanced customer satisfaction and competitive
advantage.

13. How does global supply chain management increase customer satisfaction in
logistics?
- Effective planning of inventory and transportation methods increases
customer satisfaction with the overall supply chain.

14. What competitive leverage does global supply chain management offer in
operations?
- Flexibility in basing competitive advantage on speed, quality, cost, or
flexibility enhances competitive advantage.

15. How does global supply chain management help mitigate risks?
- Diversification across multiple regions and suppliers within a global supply
chain can help mitigate various risks, including geopolitical instability, natural
disasters, and supply chain disruptions.
16. What is the significance of thinking in terms of processes in global supply
chain management?
- Thinking in terms of processes is essential for achieving the benefits of global
supply chains as it ensures a cohesive approach and optimal decision-making.

17. What is the role of leadership in integrating supply chain processes?


- Leadership is crucial for overseeing the entire product or service development
and launch process, making trade-offs between the needs of different functions,
and ensuring a cohesive approach.

18. Why is a strong process mindset necessary for strategic global supply chain
management?
- A strong process mindset is necessary to effectively navigate the complexities
of today's global supply chains and ensure optimal decision-making and
efficiency.

19. What are some challenges associated with global supply chain
management?
- Challenges may include geopolitical instability, natural disasters, supply chain
disruptions, coordination across multiple regions, and cultural differences.

20. How do companies benefit from effectively managing their global supply
chains?
- Companies gain competitive advantages, increase market share, enhance
customer satisfaction, and achieve cost efficiencies through effective
management of their global supply chains.

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