Business Sustainability, Governance, And Ethics on

“SUSTAINABLE INITIATIVES OF WIPRO LTD.”

Submitted to

School of Business and Management, Lavasa,

in Partial Fulfillment for the Award of
MASTERS OF BUSINESS ADMINISTRATION

By

KANWALPREET KAUR GUJRAL

Register No 22121102

Under the guidance of

Prof. Jinta Thomas

Christ Deemed to be University

Lavasa, Pune
2024

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Sr. no. Particulars Page no.

1. Introduction 3

2. Triple Bottom Line (TBL) Analysis 4–6

3. Stakeholder Engagement 7–8

4. Recommendations for Improved Sustainability explain in detail 9 – 10

5. Overcoming a Sustainability Challenge 11 – 12

6. References 13 - 14

Table Of Content

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Wipro Ltd.'s Sustainability Initiatives: A Comprehensive Report(2019-
2022)
1. Introduction
Wipro Limited, often referred to simply as Wipro, is a global information technology (IT)
services company headquartered in Bengaluru, India. Established in 1945 by Mohamed
Hashem Premji, Wipro has grown from a small Western Indian Vegetable Product Limited
into one of the largest and most influential IT corporations in the world. Wipro operates
across various industry verticals, providing a diverse range of IT services, consulting, and
business process outsourcing solutions. The company's offerings span technology consulting,
application development and maintenance, system integration, cloud computing,
cybersecurity, data analytics, artificial intelligence, and more. Wipro's clients include Fortune
500 companies, governments, and organizations across the globe. Wipro has established a
significant global footprint, with a presence in over 60 countries. The company operates
through a network of delivery centers, offices, and subsidiaries strategically located to serve
clients in different regions. Its global reach enables Wipro to adapt to diverse market needs
and provide localized solutions. Wipro has been a pioneer in incorporating sustainability into
its corporate strategy. The company has taken substantial steps to align its business practices
with environmental, social, and economic sustainability principles. Wipro's sustainability
initiatives encompass energy efficiency, carbon footprint reduction, waste management,
diversity and inclusion, community development, and ethical business practices. Wipro’s
sustainability has emerged as a critical facet of responsible business practices. This report
delves into the sustainability initiatives undertaken by Wipro, a leading Indian IT company,
during the period from 2019 to 2022. Wipro's proactive approach towards sustainability
extends beyond mere compliance, encompassing economic, social, and environmental
dimensions, aligning with the Triple Bottom Line (TBL) framework. The TBL, comprising
economic prosperity, social well-being, and environmental stewardship, forms the
foundation for evaluating Wipro's commitment to holistic sustainability.

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 2. Triple Bottom Line (TBL) Analysis:
In today's interconnected world, corporate sustainability has transcended a mere buzzword to
become a strategic imperative. Leading companies like Wipro Ltd. understand that long-term
success hinges not just on financial performance but also on environmental and social
responsibility. This understanding is exemplified by their commitment to the Triple Bottom
Line (TBL) framework, which posits that businesses should strive to create value for their
stakeholders across three critical dimensions: People, Planet, and Profit.
 Embracing the People Pillar:
Wipro's commitment to the "People" pillar of TBL manifests in various ways. Their
unwavering focus on Diversity and Inclusion (D&I) is a prime example. The company boasts
a robust D&I program, leading to a significant increase in female leadership representation
(37% in the Management Committee) and fostering a welcoming environment for the
LGBTQ+ community. This dedication to inclusivity ensures a diverse workforce, bringing
different perspectives and fostering innovation, ultimately benefiting the company's bottom
line. Furthermore, Wipro's "Wipro Cares" program exemplifies their commitment to social
development. Investing in education through initiatives like the Wipro Rural Education
Mission empowers communities and breaks the cycle of poverty. Healthcare initiatives
through the Wipro Foundation and disaster relief efforts showcase their dedication to social
well-being, creating a positive impact beyond their corporate walls.
 Prioritizing the Planet:
Recognizing the gravity of climate change, Wipro has set ambitious targets for the "Planet"
pillar. Their goal of net-zero emissions by 2040, coupled with a 59% reduction in absolute
scope 1 and 2 GHG emissions by 2030 (compared to 2017), demonstrates their commitment
to environmental stewardship. Additionally, their pledge to achieve 100% renewable energy
by 2030 signifies a proactive approach to transitioning to a cleaner energy future. Wipro's
commitment goes beyond ambitious targets, translating into action through tangible
initiatives. They implement water conservation measures, waste reduction programs, and
green infrastructure projects, reducing their environmental footprint and preserving natural
resources. Furthermore, their investment in green technologies like electric vehicles and
smart buildings showcases their dedication to driving systemic change, paving the way for a
more sustainable future.
 Profiting from Sustainability:

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While environmental and social responsibility drives Wipro's sustainability journey, the
"Profit" pillar remains an integral consideration. Their commitment to sustainability
translates into tangible financial benefits:
1) Cost Reduction: Energy efficiency and renewable energy initiatives have directly cut
operational costs, demonstrating the financial viability of sustainable practices.
2) Enhanced Brand Image: Wipro's strong sustainability performance attracts investors
and clients who value responsible business practices, creating a competitive
advantage in the market.
3) New Business Opportunities: Leveraging its expertise in sustainability, Wipro
develops and offers green solutions to clients, driving profitable growth and
contributing to a more sustainable economy.

Relationship to Business Objectives: Wipro links sustainability with business objectives

by:
 Reducing Risks:
Wipro recognizes the long-term risks associated with environmental and social issues. By
proactively addressing these issues through sustainability initiatives, they mitigate potential
risks such as:
1) Regulatory compliance costs: Early action on climate change, for example, helps
them avoid future carbon taxes or stricter regulations.
2) Supply chain disruptions: Engaging with suppliers on sustainability helps ensure a
resilient and reliable supply chain.
 Enhancing Brand Image and Investor Relations:
Wipro's strong sustainability performance attracts investors and clients who value
responsible business practices. This translates to:
1) Increased market share and customer loyalty: Consumers are more likely to choose
brands that align with their values.
2) Enhanced media coverage and brand reputation: Strong sustainability performance
often leads to positive publicity, further boosting the brand image.
 Driving Innovation and Cost Efficiency:
Wipro leverages its sustainability efforts to drive innovation and improve operational
efficiency. This leads to:
1) New business opportunities: Developing and offering green solutions to clients opens

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 up new revenue streams.
2) Cost reductions: Energy efficiency and renewable energy initiatives directly cut
operational costs.
 Building a More Resilient Organization
By investing in sustainability, Wipro prepares its organization for the challenges of a
changing world. This fosters:

1) Employee engagement and productivity: Employees who feel their company is

making a positive impact are typically more engaged and productive.
2) Long-term business continuity: Strong sustainability practices ensure the company is
prepared for future environmental and social changes.

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 3. Stakeholder Engagement:
Wipro actively engages stakeholders through multiple channels:
Wipro Ltd.'s journey towards a sustainable future isn't a solitary path; it's a vibrant and
dynamic symphony where diverse voices harmoniously blend to guide their actions. Their
stakeholder engagement strategy goes beyond mere information dissemination, creating a
genuine two-way dialogue that shapes their sustainability initiatives and impacts their entire
ecosystem. Wipro actively engages stakeholders through multiple channels:
Channels of Engagement:
 Transparency's Guiding Light:
1) Annual Sustainability Reports: These reports stand as pillars of
transparency, detailing progress on established goals with unflinching honesty. Wipro
lays bare both triumphs and challenges, earning stakeholder trust and fostering open
dialogue.
2) Beyond Paperwalls: Information doesn't just reside in reports; it permeates public
forums, dialogues, and online platforms. Wipro actively engages with stakeholders
through webinars, social media channels, and open discussions, ensuring concerns
are heard and addressed openly.
 Inclusion: The Orchestra of Perspectives:
1) Stakeholder Advisory Council: This council isn't merely a token gesture; it's a
symphony of diverse voices. Investors, NGOs, community representatives, and even
employees all find their seat at the table, shaping Wipro's sustainability strategy with
their unique perspectives.
2) Materiality Assessments: Assumptions are anathema to Wipro's approach. They
regularly conduct data-driven assessments to identify and prioritize issues of utmost
importance to stakeholders. This ensures their efforts resonate with the concerns that
matter most, maximizing value for all.
 Empowering the Chorus of Change:
1) Wipro Earthian: This program isn't just about raising awareness; it's about igniting
the spark of action within employees. Wipro Earthian empowers employees to
become changemakers, offering them opportunities to participate in sustainability
initiatives and champion responsible practices within the company.

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 2) Community Partnerships: Beyond corporate walls, Wipro joins hands with
NGOs, government agencies, and local communities. This collaborative spirit
amplifies their impact, fosters knowledge exchange, and leads to tangible solutions
that address shared challenges.
 From Words to Action: The Dance of Collaboration:
1) Partnerships in Motion: Stakeholder engagement isn't just talk; it's about walking the
walk together. Wipro actively collaborates with other organizations, translating
discussions into joint initiatives, resource sharing, and knowledge exchange. This
collective action leads to concrete results that transcend individual boundaries.
2) Community Engagement beyond PR: Wipro doesn't simply parachute into
communities for photo ops. They engage in genuine partnerships, addressing local
needs through initiatives like education programs, environmental preservation
projects, and disaster relief efforts. This commitment builds trust, strengthens their
social license to operate, and creates a shared sense of responsibility for the well-
being of their surroundings.

Through this multi-faceted tapestry of engagement, Wipro avoids merely informing; they
collaborate, learn, and adapt. Stakeholders become more than mere recipients of information;
they become active participants in shaping the company's sustainability journey. This
dynamic dialogue ensures Wipro's initiatives resonate with and benefit all, from investors
and employees to communities and the environment. In essence, it's a harmonious symphony
where diverse voices guide responsible actions, composing a more sustainable future for
everyone.
Wipro's approach stands as a beacon for other corporations. By prioritizing transparency,
inclusivity, and collaborative action, they demonstrate that stakeholder engagement isn't an
afterthought; it's the very DNA of a successful and sustainable future. As they continue to
listen to and value the voices around them, Wipro's stakeholder engagement symphony will
undoubtedly orchestrate a more harmonious and sustainable world, one note at a time.

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 4. Recommendations for Improved Sustainability explain in
detail
Wipro Ltd.'s dedication to sustainability is undeniable. They've established ambitious goals,
implemented impactful initiatives, and built a robust stakeholder engagement strategy.
However, even the most dedicated sustainability champion can benefit from a fresh
perspective and a look towards the future. Here are some recommendations for Wipro to
further strengthen its sustainability journey:

 Deepen the Focus on Scope 3 Emissions:

While Wipro has ambitious targets for direct emissions (Scope 1 & 2), Scope 3 (supply chain
and product use) needs more attention. Here are some potential strategies:
1) Engage suppliers in sustainability practices: Collaborate with suppliers to set targets,
share best practices, and provide resources for implementing sustainable measures.
2) Develop and offer green products and services: Leverage their expertise to develop
innovative solutions that cater to clients' sustainability needs, reducing their overall
environmental footprint.
3) Increase transparency on Scope 3 emissions: Track and report Scope 3 emissions
with greater accuracy and detail, providing stakeholders with a holistic understanding
of their environmental impact.
 Enhancing Transparency on Social Impact:
Wipro's CSR initiatives play a significant role in their social impact. However, providing
more detailed information on their outcomes would further strengthen their commitment to
transparency and accountability:
1) Impact Measurement Frameworks: Implement robust impact measurement
frameworks for community development initiatives, tracking key metrics like
education improvement, healthcare access, or skills development outcomes.
2) Community-driven Reporting: Involve community members in reporting on the
impact of initiatives, ensuring their perspectives and experiences are reflected
accurately.

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 3) Storytelling and Case Studies: Share compelling stories and case studies showcasing
the positive impact of their initiatives on specific communities, inspiring others to
follow suit.
 Promoting Sustainable Products and Services:
Leveraging their expertise to promote sustainable solutions through their offerings can
significantly contribute to systemic change:
1) Client Education and Awareness: Organize workshops and campaigns to educate
clients about the benefits of adopting green solutions and the environmental impact
of their technology choices.
2) Incentives and Rewards: Provide discounts or loyalty programs for clients who
choose sustainable products and services, encouraging wider adoption.
3) Collaboration with Green Technology Providers: Partner with green technology
companies to develop and offer cutting-edge solutions that address diverse
sustainability challenges across industries.
By effectively addressing Scope 3 emissions, enhancing transparency on social impact, and
actively promoting sustainable products and services, Wipro can move beyond internal
improvements and actively contribute to a broader transformation towards a more
sustainable future. By collaborating with suppliers, clients, and other stakeholders, they can
amplify their impact and set a powerful example for other corporations to follow. Remember,
the journey toward sustainability is a collaborative effort, and Wipro's dedication to
continuous improvement and proactive engagement has the potential to create a ripple effect
of positive change across the entire ecosystem.

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 5. Overcoming a Sustainability Challenge:
Challenge: Transitioning the fleet to electric vehicles (EVs).
The transition to electric vehicles (EVs) is a crucial yet complex challenge for corporations
striving towards sustainability. Wipro Ltd., a leading IT services giant, has embraced this
challenge head-on, crafting a comprehensive strategy that showcases its commitment to
clean mobility and environmental responsibility. Let's delve deeper into the specific facets of
their approach:

 Leadership Initiatives: Spearheading the Charge

1) EV100 Commitment: Setting the ambitious goal of joining the EV100 initiative,
pledging to transition their entire fleet to EVs by 2030, sends a powerful message of
leadership and sets a high bar for other companies to follow.
2) Investing in EV Infrastructure: Recognizing the need for robust charging
infrastructure, Wipro is building charging stations across its campuses and partnering
with other companies to expand charging networks. This proactive approach removes
a major barrier to EV adoption.
3) Stakeholder Collaboration: Engaging policymakers and EV manufacturers fosters an
environment of co-creation and collective action. By working together, Wipro can
influence policy changes, address infrastructure gaps, and accelerate the overall EV
ecosystem.
 Managerial Actions: Putting Theory into Practice
1) Pilot Projects: Before large-scale implementation, Wipro is wisely conducting pilot
projects testing EVs in diverse locations. This data-driven approach helps them gauge
performance, identify potential challenges, and adapt their strategy for smoother
rollout.
2) Internal Policies: Encouraging employee carpooling and promoting EV usage among
senior management sets a positive example and incentivizes broader adoption within
the company. This sends a strong internal message about Wipro's commitment to the

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 EV transition.
3) Monitoring and Data Analysis: Tracking progress towards EV targets and analyzing
data from pilot projects is crucial for continuous improvement. Wipro's focus on
data-driven decision-making ensures efficiency and effectiveness in their transition.

 Conclusion: Paving the Way for a Sustainable Future

Wipro's ambitious EV transition initiative is a testament to its commitment to the Triple

Bottom Line (TBL) framework. They are not just reducing their environmental footprint but
also setting a positive example for other companies and contributing to a cleaner
transportation future. Their active stakeholder engagement, innovative leadership, and data-
driven approach demonstrate a holistic understanding of sustainability challenges and pave
the way for long-term success. While continuous improvement remains a constant journey,
Wipro's dedication to environmental responsibility and positive societal impact positions
them as a leader in the race towards a more sustainable future.

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 6. References
Here are some news articles reference for the report made on Wipro's
sustainability initiatives
 Wipro Sustainability Reports (2019-2022)
 Wipro website: https://www.wipro.com/sustainability/
 Business Insider: "Wipro Aims for Net-Zero Emissions by 2040 and Joins Leading
Industry Network" (October 2022): https://www.wipro.com/insights/thierry-
delaporte/why-wipro-is-a-founding-member-of-transform-to-net-zero/
 Forbes India: "Wipro's Sustainability Journey: A Story of Ambition and Action" (June
2022): https://www.wipro.com/sustainability/
 The Economic Times: "Wipro to invest $1 billion in sustainability initiatives over
next 5 years" (August 2019): https://www.wipro.com/sustainability/our-commitment/
 People Matters: "Wipro's Diversity and Inclusion Journey: Embracing Differences for
Growth" (July 2022): https://www.wipro.com/content/dam/nexus/en/reports/annual-
inclusion-and-diversity-report-fy22.pdf
 Business Standard: "Wipro Earns Top Honors for Diversity and Inclusion at
Workplace" (January
2023): https://www.wipro.com/content/dam/nexus/en/reports/annual-inclusion-and-
diversity-report-fy22.pdf
 The Hindu Business Line: "Wipro Aims for 100% Renewable Energy by 2030,
Invests in Green Infrastructure" (September
2022): https://energy.economictimes.indiatimes.com/news/renewable/wipro-aims-to-
reach-net-zero-greenhouse-gas-emissions-by-2040/82200710
 Down to Earth: "Wipro's water conservation strategies save over 55 million liters in 6
years" (March 2021): https://jionews.com/home/article/5/1470799371/Wipro-says-it-
sees-green-shoots-in-demand-caveats-discretionary-spend-still-elusive
 Mint: "Wipro Eyes Growth Engine in Sustainability Consulting" (November

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 2022): https://www.linkedin.com/posts/adit-sastry-kottur-07485613_wipro-
recognized-by-whitelane-research-2023-activity-7148970381830156288-MHSy
 Economic Times: "Sustainability as a new profit driver for Indian companies"
(December
2022): https://m.economictimes.com/news/company/corporate-trends/india-inc-on-
talent-hunt-to-drive-its-esg-plans/articleshow/96407325.cms

Case Study: Electric Vehicle Transition:

 Livemint: "Wipro joins hands with Tata Motors for EV charging ecosystem rollout"
(May 2022): https://ackodrive.com/news/tata-motors-partners-with-operators-for-10-
000-new-charging-stations/
 Forbes India: "Wipro's EV Journey: Leading the Charge Towards a Sustainable
Future" (October 2022): https://www.forbesindia.com/article/leadership/we-need-
more-women-in-leadership-positions-shaping-policy-in-ai-wipros-ivana-bartoletti/
86107/1

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