2021 Company Report
2021 Company Report
2021 Company Report
TABLE OF
CONTENTS
About This Report 1
Environment 17-24
Governance 33-35
Our Leadership 36
ABOUT
THIS REPORT
2020 was a challenging year for so many people around the world. Lubrizol, as a global company
and as a team of 8,800 dedicated employees, stepped up to help our fellow citizens and the planet.
We also made significant progress on our ambitious and impactful mission to help the world
Move Cleaner, Create Smarter and Live Better. Together, we furthered our potential by launching
new initiatives, supporting our employees, and solving customer and market challenges
through inspired science, in ways only Lubrizol can.
As highlighted throughout this report, we have a proactive, strategic, metrics-driven approach Sustainability
to Environmental, Social and Governance (ESG) criteria and embed sustainability into every area Disclosure Information
of our business. In 2020, we progressed our sustainability strategy in many ways – reducing our This report was issued in April 2021,
and it is primarily based on activities
environmental impact, working with our customers and suppliers to enhance sustainability in
that occurred in 2020 or ongoing
our value chain, investing in local communities and continuing to foster a diverse, inclusive activity from previous years, with
environment for all employees. some updates from early 2021 where
indicated. In addition, we update our
sustainability data online at least once
We are proud to highlight our efforts, progress and achievements in this 2021 Company
a year on our Sustainability Scorecard,
Report. Please visit our website, lubrizol.com, to learn more about our business and our which is posted on our website at
sustainability efforts. If you have any questions or comments about this report, Lubrizol.com/Sustainability/Scorecard.
The sustainability content in this
please contact us at LubrizolCorporateCommunications@Lubrizol.com. Company Report has been prepared in
Thank you for your interest in The Lubrizol Corporation. accordance with the Global Reporting
Initiative (GRI) Standards: Core option,
and our GRI Index can be found
online at lubrizol.com/Sustainability/
Resources/GRI-Index. We have
This report features new not sought external assurance for
SUSTAINABILITY
this report. This is the second year in a
row that our Company Report includes
our sustainability disclosures. Prior to
combining our Company Report and
Our Lubrizol Additives segment partners with customers to address a wide variety of vehicle
needs, including improving energy efficiency, reducing emissions, and enhancing engine reliability
and durability for internal combustion engine and electric/hybrid vehicles. For industrial applications,
Lubrizol additives enable efficient, reliable and durable equipment performance. Our industrial
fluids are hard at work as part of your home appliances, ensuring you have a comfortable living
space and fresh food from your air conditioners and refrigerators, and we bring efficiency to
power generation, hydraulic equipment, compressors, oil field services and metal processing
in industrial applications.
Lubrizol Advanced Materials innovations improve the performance of our customers’ products
and enable valuable performance attributes across a wide range of impactful industries, including
healthcare and medical, beauty, and home care. We also create materials that are used in many
wellness-related applications, such as sustainable materials for active wear and athletic shoes,
and chemistry used in easy-to-install plumbing systems that deliver safe drinking water
throughout the world. Our materials also deliver valuable performance in building and
construction, consumables, textiles, coatings and consumer durable goods.
The Lubrizol Corporate Ventures group, established in 2020, partners with industry game
changers to solve emerging complex challenges, leveraging our strengths in adjacent markets.
The team uses a market-driven, global approach to develop, test, commercialize and scale
breakthrough opportunities in emerging, high-impact industries, such as new energy solutions
and thermal management. In these industries, we will partner with our customers to solve
growing challenges and opportunities, including demands for power, industrial production,
computing power, population growth and renewable energy.
Lubrizol 2021 Company Report 2
HALF
of the world’s consumers
use at least one product
containing a Lubrizol
ingredient. Additionally,
half of the planet’s vehicles
rely on Lubrizol science.
Our Global
Operations Employees
Globally
Labs/Technical
Facilities
Manufacturing
Sites
Sales
Office
8,800 40 58 47
Lubrizol serves customers
in more than 100 countries –
delivering the products and
Some locations provide more than one function and are represented in multiple categories.
services they need, where
and when they need them. Global Employees by Region
We are headquartered in
Latin America
Wickliffe, Ohio, and have a 3%
significant presence in several Asia Pacific
10%
countries around the world,
Europe
including the United States, 33%
Belgium, Brazil, China, France, North America
54%
Germany, India, Japan, Spain
and the United Kingdom,
among others.
As we look back on 2020, many will remember a year of challenge and a year of change. This is true
for Lubrizol as well, but 2020 was also a year where our potential to have a meaningful and positive
impact on the world became even clearer.
We helped solve some of the world’s biggest challenges through a unique combination of chemistry, formulating, applications
testing and market insights. We leveraged these strengths to enhance health and hygiene, reduce emissions, extend equipment life,
reduce waste and improve billions of lives. In a year where many companies may have paused the pace of innovation, we launched
many exciting products that deliver important benefits to our customers and do so responsibly. In short, we helped the world
Move Cleaner, Create Smarter and Live Better, in ways only Lubrizol can.
As always, keeping our employees safe was the year’s top priority, but it was a particular challenge in 2020. Our pandemic response
teams worked incredibly hard to ensure our sites were among the safest places for our employees. We adapted quickly to work in
new ways as our manufacturing locations remained fully operational. Forty percent of our workforce shifted to remote work,
and in many ways, became more connected to each other than ever.
2021
medical equipment and enabled essential products in the
fight against COVID-19. Heavy declines in transportation
and industrial markets in the middle of the year impacted
our Additives and Engineered Materials product lines, but
demand largely rebounded in the latter part of the year, as
we continued to deliver valuable solutions for transportation,
construction and industrial markets.
a stronger company with
Through the year’s many challenges, our employees were
at their very best in supporting our neighbors as well.
great potential to do more.
Our employees contributed more than 3,000 virtual volunteer
hours, and Lubrizol exceeded a $2 million global commitment
to support COVID-19 needs in our local communities.
This included donating to food banks, providing meals to
medical personnel, supplying protective equipment for
frontline workers and many other actions.
In our Additives business, we are focused on growth in both industrial and transportation markets, where we are innovating to
improve and extend product life, reduce emissions and reduce environmental impact. In transportation, any practical scenario
that minimizes emissions over the coming decades, including carbon emissions, involves continued advancements in the
efficiency of internal combustion engine (ICE) powered vehicles, as well as aggressive electrification. We see great opportunities
in both and are focusing our innovation on enabling continued advancements in electric vehicles as well as ICE-powered mobility.
In industrial, our solutions enable utilization of low global warming gases in refrigeration and HVAC systems, and efficient,
cleaner industrial equipment in a wide variety of applications.
Our Advanced Materials segment will continue to address real, high-impact needs of billions of consumers. The world’s
focus on health and hygiene will continue. We are prepared to meet growing demand for sanitizing applications, like hand
sanitizers, and advanced laundry and cleaning solutions. We expect continued growth in our health business, in nutraceuticals,
pharmaceuticals and medical devices where our product safety, quality and performance have never been more needed.
In 2020 we signed new partnership agreements that will expand the impact of our TempRite® piping materials and provide
clean drinking water to millions across the globe in the years ahead. We are providing cutting-edge innovation to the footwear
and apparel industries with technology that reduces waste in manufacturing and is recyclable. We are delivering sustainable
solutions to protect surfaces and reducing the impact of single-use plastics with breakthrough coatings and packaging solutions.
We also are applying our unique combination of capabilities to grow in new markets. The formation of Lubrizol Corporate
Ventures in late 2020 will take us into adjacent markets where these capabilities can help address new challenges. This includes
a focus on new energy and thermal management solutions that will be critical to enabling a cleaner, more electrified future.
The culture of our company for decades has included a strong focus on our people. Safety is central to that focus and will
certainly continue in 2021. We also are committed to building upon the strength of our culture to ensure a truly inclusive
environment where talented people can be their absolute best. Where different experiences, perspectives and ideas are not
only welcomed, but celebrated. We are building a more capable company as a result and are committed to holding ourselves
accountable for continued progress. This includes measuring progress against diversity goals focused on gender, our U.S.
Black population and the global diversity of our senior-most leadership.
Finally, our work across the company reflects our strong commitment to sustainability. We have not only set meaningful goals
across Environmental, Social and Governance (ESG) criteria but also are reinforcing our company’s mission to create a cleaner,
smarter, better world for us all.
At Lubrizol, we are privileged to count some of the world’s most respected and admired companies as our customers and
partners, and we thank each of them for their continued support and loyalty. We also are very fortunate to have the support
of Berkshire Hathaway.
Our potential to impact the world has never been greater, and we are incredibly excited about the future. I think you will see
why as you explore this report.
ERIC R. SCHNUR
Lubrizol Chairman, President and CEO Lubrizol 2021 Company Report 5
MISSION FOR
THE FUTURE
Lubrizol is much more than what you already know about our 93-year-old chemical company.
We are a team of scientists, innovators and creators who are passionate about finding solutions
for emerging needs and global challenges.
We have the scientific capabilities and market expertise to help the world Move Cleaner,
Create Smarter and Live Better. In 2020, we delivered on that potential – how, when and where
our customers and consumers needed us most. And as we look ahead to our 100th anniversary
in 2028, we have the potential to have much greater impact.
The goals that follow were announced early last year, and we are making progress, even while
navigating the COVID-19 pandemic. As we continue to chronicle our progress in this and future
reports, we are pleased to have customers, suppliers and other partners aligning their efforts
with ours to make the world a cleaner, smarter and better place for us all.
Lubrizol’s Mission
MOVE CLEANER
CREATE SMARTER
LIVE BETTER
2B
Improve at least 2B lives by 2028.
Through solutions that improve daily health outcomes.
2020 was a strong year for innovation and delivery of solutions that address market trends,
new technology requirements and the fast-changing regulatory landscape.
We are pleased to share these examples of how fast we are moving to deliver on our
Move Cleaner mission.
• Evogen™ e-driveline fluid technology, which optimizes the protection and efficiency of electric
driveline systems. Performance attributes include electrical component protection, corrosion
protection, thermal transfer properties and new material compatibility on top of durability
and antifriction benefits;
• Unique e-greases for electric motors, which achieve energy efficiency, increased durability,
noise reduction and reduced electric arcing;
• Specialized thermal management fluids (TMFs) that enable improved performance and
durability of lithium-ion batteries, which are prone to high temperatures.
In addition to developing solutions to meet the needs of today’s HEV and EV markets,
our e-mobility team is partnering with customers and leading researchers on future generations
of vehicle technology. Our goal is to help shape the design and function of future technology
and ensure that lubricant and additive solutions will be specifically engineered to meet
and exceed the demands of those advanced applications.
Lubrizol 2021 Company Report 7
Reducing Global Emissions and Anticipating Regulations
To address climate change, the global automotive market needs to reduce emissions. As a
result, vehicle emission standards are tightening all around the world, including in already-large,
still-fast-growing markets such as China and India. Lubrizol helps to reduce global emissions
with technology that meets and anticipates evolving regulations. Our work will enable EV
technology to comprise an ever-increasing percentage of the global fleet.
In parallel with these solutions, during this transition period it’s critical that we continue to
improve internal combustion engine (ICE) performance, including enabling efficiency gains in
powertrain and vehicle design, and in the upgrade of older vehicles. For example, new formulations
of Lubrizol ACT™ additive technologies lower the impact of low-speed pre-ignition wear, reduce
production complexity, reduce tailpipe emissions and boost fuel efficiency. Lubrizol also has
enabled the adoption of fuel-efficient axle oils, ensuring improved durability and thermal
Reducing management for the approximately 2.9 million Class eight trucks on the road today in
North America. Using Lubrizol-formulated fuel-efficient axle oils enables a reduction in
Emissions in the
fuel consumption of 100 gallons per vehicle, per year. Cumulatively, the impact across the
Maritime Industry North American Class eight fleet, if all adopted Lubrizol fuel-efficient commercial gear oils,
The International Maritime would mean a reduction of three million metric tons of CO2 a year.
Organization (IMO) is the
United Nations specialized
agency with responsibility
for the safety, security and
environmental performance
of marine vehicles and ships.
At Lubrizol, we continue to
innovate our marine lubricant
and diesel fuel additives to
50
meet IMO’s increasingly
stringent emissions standards
Lubrizol solutions will enable a
%
– and, ultimately, to help the
>
industry fulfill IMO’s ambition
to reduce GHG emissions
from shipping by at least
50 percent by 2050.
Our commitment to life cycle thinking helps our customers achieve their sustainability goals in four critical areas:
• Design responsibly – using responsibly sourced, nature-based raw materials, increasing biodegradability and minimizing
environmental impact at the end of a product’s life;
• Eliminate waste – increasing recyclability and decreasing waste through use of recyclable content and ingredients that improve
efficient processing and reduce scrap;
• Produce responsibly – enabling lower greenhouse gas (GHG) emissions in customer manufacturing with ingredients that reduce
the need for energy intensity in processing and increased production efficiency;
• Enable greater use – improving durability and resilience that extend the useful life of final products and providing opportunities
for reuse.
Lubrizol’s Noverite™ LD 920N polymer reduces the amount of water and energy our customers
need to produce laundry detergent powder in their factories. Our biodegradable polymer helps
laundry powder manufacturers reduce their operations’ water usage in processing. For one
manufacturer, it has meant reducing water usage by more than a million gallons of water
annually in a single plant — enough drinking water for 3,000 people for a year. With less water
being processed at the site, this customer has realized more than $1 million in energy savings
annually, and reductions in greenhouse gas emissions have added up to thousands of
metric tons of CO2 per year.
The sustainability benefits of this ingredient also extend to the end consumer because the
detergent is formulated to maintain high performance even when washing clothes in cold water.
25
around its additives work
for industrial markets, as
%
emerging markets and a
growing population mean
more infrastructure and more
industrial equipment needed
to support related projects.
Lubrizol is creating smarter
industrial solutions, including
synthetic fluids using our
Lucant™ polymer technology Lubrizol will increase
to extend the life of industrial the circularity impact
machinery by enabling them
to run at cooler temperatures. of our products by
In addition, field tests of our 25% by 2028*
fluid technology in hydraulic
plastic injection molding *Compared with a 2019 baseline.
Prior to COVID-19, we committed to improving 2 billion lives by 2028. Our far-reaching efforts
during 2020 mean we have already come close to achieving this goal. We are now assessing if
and how we can widen this goal for even greater impact in the future.
To support Nike’s efforts to develop and donate full-face shields and powered, air-purifying respirator (PAPR) lenses to hospitals
across several U.S. cities, as an example, our innovation team quickly evaluated materials, provided insights to optimize performance
and re-orchestrated our production and supply chain to produce and donate the necessary material to support this effort.
We also are active in addressing women’s health applications, including new solutions for contraception and disease prevention.
Last year, we expanded our partnership with the Population Council to develop an optimized contraceptive vaginal system.
We also are working on the development of a vaginal ring to reduce women’s HIV risk, with a focus on bringing that product
to market in Sub-Saharan Africa.
Our expertise in product safety, quality assurance and regulatory compliance, and our governance and oversight of those issues,
is critical to our ability to help our customers get products to market efficiently and secure consumer confidence.
2B
LIVES
by 2028 by improving daily
health outcomes.
Enabling More This new capacity will help Nutraceutical Solutions Promote
meet growing needs for clean
Clean Water Consumer Self-Care
water in residential and
Across the Globe commercial buildings in India. Lubrizol specializes in the development and production of
To meet growing demand To date, Lubrizol products nutraceutical ingredients, providing nutritional and technical
for TempRite chlorinated have been instrumental in solutions for functional foods and dietary supplements that
polyvinyl chloride (CPVC) reliably delivering safer enable consumers to follow effective self-care practices.
pipe and fittings in India, in water to approximately 200
Additions to the Lubrizol Life Science Health business in early
2020, Lubrizol committed million citizens in South Asia.
2020 boosted nutraceutical developments that strengthened and
to signficant investment.
grew the company’s presence in this rapidly expanding market.
to manufacture and supply
We helped increase consumer selfcare in 2020 with innovations
TempRite resin in India.
in ingredients and formulations that enhance iron absorption,
This facility will provide
(supporting the needs of 25% of the global population who are
the largest single-site
iron deficient), mitigate calcium deficiencies, and
capacity for TempRite
increase cognitive performance.
resin production globally. Lubrizol 2021 Company Report 12
LUBRIZOL
SUSTAINABILITY
Lubrizol has a long-standing commitment to operate ethically and responsibly while creating
value for our customers, employees, communities and other stakeholders. These commitments
were built into our culture when the company was founded in 1928 and continue to ring true as
we look to the company’s centennial in 2028 and beyond.
• Leveraging our culture of safety and activating our pandemic response plan and global pandemic team to protect our employees
during the COVID-19 pandemic;
• Mobilizing our people, science and manufacturing capabilities and working with our suppliers and customers to produce hand
sanitizer and personal protective equipment for essential workers, communities and others around the world;
• Adopting new environmental goals for greenhouse gas emissions reductions, waste reduction and water stewardship;
• Committing to increased diversity and inclusion through new D&I goals, enhanced D&I training and development for our leadership,
and greater engagement with all employees;
• Appointing a new Chief Sustainability Officer, who also serves as President of The Lubrizol Foundation, which ensures alignment
between our sustainability efforts and our community investment strategy;
• Expanding our Building Bonds day of caring program beyond its Northeast Ohio roots to reach our communities globally; and
• Enhancing our sustainable sourcing practices, including establishing new goals and implementing a training and awareness
program across our global footprint.
Lubrizol 2021 Company Report 13
LUBRIZOL’S
To further our sustainability commitment, Lubrizol has established
new ESG goals to reduce our environmental footprint and enhance
our social responsibility, including diversity and inclusion goals and
SUSTAINABILITY
community investment pledges.
ESG GOALS
Our goal is to continue to ensure that our solutions bring more positive
impacts to the environment and society than the footprint it takes to
produce them.
SOCIAL RESPONSIBILITY
DIVERSITY & INCLUSION GOALS
To build a more diverse and inclusive workplace, Lubrizol must embed sustainable diversity and inclusion (D&I) into our
systems and processes and track our progress. These goals were developed in 2020 and have been embedded across
the company. We are committed to:
GOVERNANCE GOALS
SUSTAINABLE SUPPLIERS
The highest standards of ethical and legal conduct are foundational to our work. In addition to ensuring all employees
attend ethics training and believe they are working for a company that celebrates ethical behavior, we will institute the
following as it relates to our key suppliers.
*Scope 1: Lubrizol’s direct GHG emissions; Scope 2: Indirect GHG emissions from Lubrizol’s consumption of purchased
electricity and steam; Scope 3: Other indirect emissions, such as the extraction and production of purchased materials
and fuels, transport-related activities in vehicles not owned or controlled by Lubrizol, waste disposal, etc.
• Identification of stakeholders – to assure we engaged with key stakeholders, identified as our functional leaders, employees,
customers, peers, suppliers and industry associations;
• Prioritization of topics – based on stakeholder input and analysis of the information collected; and
This holistic and integrated view allows us to look at all elements of environmental sustainability
and make a greater positive impact on the world. By focusing on not just what we are preserving
and protecting, but also the advancements we are enabling, we engage suppliers, customers
and consumers to join us in creating a sustainable future.
As a result of the latest analysis of our footprint, industry best practices and our desire for continuous improvement as our previous
environmental goals sunset, we reached a critical milestone in early 2021: the introduction of new, business strategy-driven
environmental goals. The new SMART goals (Specific, Measurable, Assignable, Relevant and Time-bound) are as follows:
20 % EMISSIONS
REDUCTION
Reducing Scope 1 and Scope 2 greenhouse gas emissions by 20%
10 % WASTE
REDUCTION
Decreasing the impact of our waste by 10% by 2030 (compared to
by 2030 (compared to a 2018 baseline). Reduction targets for Scope 3 a 2017-2019 average baseline). This includes reducing the amount of
emissions, including reducing raw material and transportation impacts, waste generated, decreasing scrap and increasing recyclability.
are expected to be released later this year.
100 %
We are committed to reporting on our performance
WATER RISK annually and continuing to refine and adapt our
We are also addressing emissions within our own operations to enable progress toward
achieving our new emissions goals. We continue to migrate to cleaner-burning natural gas
for heat and transportation, recapturing energy that can be used for heat, and upgrading the
efficiency of our lighting, production and office equipment. Our Huddersfield, U.K., facility
has reduced emissions, energy consumption, water use and waste by improving reactor
Lubrizol insulation, installing LED lighting, reducing cooling and heating during reactions, recycling
hot steam condensate water and reducing pre-packing waste. Our Barnsley, U.K., facility
Sites implemented a project to streamline the dispersions production process by stirring the
Take Many contents of the storage tank every eight hours, rather than continuously. This action
reduced the greenhouse gas emissions associated with electricity usage by four percent.
Proactive
In late 2018, we launched an aggressive “Mars Mission” to envision and transform
Steps to manufacturing of our additives in a way that substantially reduces our carbon footprint.
Reduce In 2020, with the development of new tools, we undertook an extensive review of our
additives chemistries and product lines, allowing us to better understand our product
Emissions footprint to inform future improvements. We continue to work with leading academic
institutions and have secured partnership funding to explore sustainable chemistry
at early Technology Readiness Levels (TRLs), as well as accelerate our efforts with
Modular Chemical Process Intensification (MCPI) to improve future manufacturing
of performance chemicals.
100
now purchasing and using
%
renewable energy.
The plant generates 4.2 million pounds of water treatment waste annually, and since 2017, the
facility has been looking for a way to reduce this landfill impact. In 2020, the plant evaluated and
validated the idea of sending the waste to a partner’s facility to undergo anaerobic digestion,
which converts the carbon-based sludge into compressed natural gas (CNG). This conversion
uses natural biological processes that are similar to how leaves on the forest floor are digested.
The commercial digestion facility has conditions that simulate and speed up the process.
With extensive regulatory review and viability testing now complete, the plant is using
commercial digestion to dispose of a portion of its water treatment waste. This initiative
is significantly improving sustainability and circular usage of carbon-based materials,
with the potential to eliminate 60 percent of the plant’s landfill waste while generating
clean electricity. Eventually, the site’s 4.2 million pounds of water treatment waste will
generate more than 1 million cubic feet of natural gas, which will be added to the
electrical grid in the Cleveland area and used in CNG-powered municipal vehicles.
• All TempRite facilities have pledged to participate in Operation Clean Sweep® (OCS), an international stewardship program
led by the Plastics Industry Association and the American Chemistry Council’s Plastics Division. This initiative is intended
to prevent resin pellets, flakes and powder from getting into oceans, other bodies of water and the environment overall.
Lubrizol’s TempRite facilities are in the process of integrating these commitments into their ISO 14001 programs by
refining and documenting their environmental procedures. Lubrizol is committed to an accelerated timeline for
implementation – having all elements in place by the end of 2021.
• Our TempRite facilities in Belgium and the Netherlands are in the process of applying for VinylPlus® certification,
a voluntary commitment to sustainable development established by the European PVC industry. The program has
requirements for environmental performance overall and product labeling specifically.
• +Vantage Vinyl™ is a U.S.-based voluntary initiative that is aimed at advancing the vinyl industry’s contribution to
sustainable development. +Vantage Vinyl requires third-party verification of landfill diversion, emissions and health
and safety impact categories. Our TempRite facility in Louisville, Kentucky, partnered with the Vinyl Sustainability
Council of The Vinyl Institute and in 2021 achieved this certification.
• Our TempRite business in India achieved a listing in 2021 of our FlowGuard Plus® piping systems for hot- and cold-water
distribution in GRIHA’s Innovation category of its Green catalog. This will enable builders in India to gain points toward their
overall GRIHA green building rating by using piping systems made by our partners with Lubrizol TempRite material.
Over the last few years, we have built a significant sustainable sourcing infrastructure that
includes annual supplier performance evaluations and utilizing EcoVadis to assess our key
suppliers. Several sustainable sourcing recommendations from CDP and EcoVadis have been
implemented, including directly engaging with suppliers that represent the largest contributors
to our GHG emissions to understand their impact on our environmental footprint and how we
might be able to reduce that impact going forward.
In 2020, we conducted internal Sustainable Sourcing Awareness Training and improved internal
reporting about our progress. We also expanded accessibility to sustainable sourcing resources
to help our businesses systematically address sustainability considerations with current supply
chain partners and potential, new suppliers. In addition, our procurement team works with our
businesses to explore sourcing options for expanding the use of biomass-based raw materials.
We also have commitments and tools in place to continue to address diversity in our
supply chain. Our diverse vendor program has been in existence in North America for many
years, and it has been successful in identifying and building relationships with diverse suppliers.
In the Cleveland area specifically, we participate in the Greater Cleveland Partnership’s Equity
& Inclusion Division and have committed to further increase utilization of local small and
minority businesses through the CommitCLE Inclusion Marketplace.
In 2020, SBRGs’ efforts reduced the environmental • Reducing landfill waste through waste reduction and
impact of our operations, helped employees live and segregation for recycling
work more sustainably and completed sustainability-
• Providing environmental awareness training and
related projects in our communities – all while
promotional materials, including tips for employees
adhering to COVID-19 best practices.
working at home during COVID-19
The SBRG at our Brecksville, Ohio, Advanced Materials
• Supporting employees with mental health resources
facility is leading the effort to secure the facility’s
zero-waste certification under the TRUE program. • Donating used clothing, office equipment and books to
A TRUE project’s goal is to divert all solid waste from those in need
landfill, incineration (with waste-to-energy) and the
environment for solid, non-hazardous wastes. • Educating employees about the benefits of plant-based diets
Brecksville can achieve TRUE certification by meeting
• Holding environment-related events in local communities
seven program requirements, including having a
such as park, beach and road cleanups
zero-waste policy, diverting at least 90 percent of
10 33
waste by reduction, reusing, recycling, composting
or recovering for productive use, and documentation
LOCATIONS
The April 22 event kicked off with a livestream for employees at Lubrizol’s Asia
Pacific locations. The livestream continued for European and India locations, followed
by the Eastern time zones of the Americas and closing with the Western time zones of
the Americas. Each video conference, hosted by local SBRG members, centered around
the Earth Day 2020 theme of Climate Action. During these conversations, coworkers
shared information about their local sustainability activities and made personal
commitments to help create a more sustainable future. We also used the opportunity
to reinforce how Lubrizol products positively impact the environment. Employees across
the globe participated by sharing their own Earth Day pledges, demonstrating that
everyone can make a difference.
“I pledge to turn my PCs off rather than leave them on sleep all the time.”
“I pledge to plant the vegetable garden and teach my family about the food coming from it.”
• Continuously improving our health, safety and security performance to protect our
approximately 8,800 employees;
• Providing products that meet high standards for health and safety, environment,
quality and performance;
• Expanding and measuring our efforts to create a diverse workforce and an inclusive
culture, and treating everyone with respect and dignity; and
• Investing in the communities where we live and work through a sustained focus on
philanthropy, contributions and volunteerism.
Every year, the health, safety and well-being of our employees is our highest priority, and that
was needed more than ever in 2020. We worked hard to keep our employees safe and healthy
amid a global pandemic found ways to improve employee engagement despite unique working
environments; formalized and expanded our diversity and inclusion efforts; and addressed
pressing needs in the communities we call home.
The health,
safety and
well-being of
our employees
is our highest
priority.
30 +
American Chemistry Council (ACC), allows for an integrated
“Journey to Zero,” which
we define as zero accidents,
zero errors and zero harm.
% risk assessment and lifecycle approach that combines
business and regulatory impact. It enables us to identify
possible actions, develop alternative chemistries, address
Our commitment to safety regulatory concerns and communicate quickly and efficiently.
was fully evident throughout Improvement
2020 as we focused on in lost time
keeping our employees safe and recordable Enhancing our Company Culture
and healthy. As part of our injuries in 2020 Lubrizol is dedicated to attracting, engaging and retaining
safety culture built on exceptional people who cultivate a respectful, inclusive
continuous improvement and and ethical work environment. We are committed to
anticipating emerging risks, Overall as an organization, continuous improvement and building on our position
Lubrizol had pandemic we achieved more than as an outstanding place to work and establish a
response plans and teams 30% improvement in lost career through our:
in place well before 2020. time and recordable injuries
These plans and teams were • Policies that protect human and labor rights, employee
compared to 2019. For our
activated in the early days health and safety, promote equal employment and
latest safety and security
of the pandemic, and we advancement opportunities, and ensure a respectful
performance data, refer to the
worked quickly to implement and productive work environment;
Sustainability Scorecard on
protocols, and evolve them our website at lubrizol.com/
over time, to ensure our Sustainability/Scorecard.
Lubrizol 2021 Company Report 26
• Benefits and resources that support, celebrate and inspire
employees, while allowing them to maintain a healthy
work-life balance;
We regularly review these areas to ensure we are delivering Additionally, following our learnings from the pandemic, we are
the best policies, benefits, resources and opportunities for our implementing an expanded Lubrizol Flex program, empowering
current and future workforce. We made significant progress in employees to have more flexibility in how and where they work.
2020, establishing new policies and practices that create a more This approach also broadens the pool of talented candidates
structured and inclusive employee engagement environment. we can attract beyond our physical locations.
To support inclusion for open roles, in 2021 we added a
For more information about employee benefits, training and
candidate assessment to introduce our Cultural Beliefs and
career development, visit www.Lubrizol.com/Careers.
evaluate candidate competencies in a consistent, objective
and transparent way. The candidate assessment increases
objectivity and reduces bias in the hiring process while giving
a realistic preview of our culture and work environment.
All In
I take accountability, step up and ask “what else can I do” because results matter.
Lead Decisively
I rise to the challenge by making timely and informed decisions.
Take Action
I accept uncertainty, take timely action and adapt quickly to get it done.
Think External
I explore new ideas and diverse perspectives to accelerate success.
Be Courageous
I challenge the status quo, take risks and learn from failures to do it better.
All employees have a shared accountability to drive toward a more inclusive work environment. The company’s global
D&I council, Inclusion Advocates and Employee Resource Groups provide examples of ownership being shared in order
to raise awareness and offer opportunities for greater connection.
We must be able to track our progress, which means being transparent about our goals and how we achieve them.
We adopted gender-based goals in 2019, committing to increase the percentage of women in senior leadership roles.
In 2020, we expanded our diversity and inclusion goals to address two additional areas of impact: increasing the
representation of Black employees and Black senior-level leaders within the U.S. and expanding the geographic
diversity of senior-level leaders across the company.
To be successful in these goals, we must embed diversity and inclusion into our systems and processes. In order
to do so, in the short term, we are updating and improving our HR processes, including offering inclusive leadership
workshops to all people managers with follow-up activities to reinforce the learnings and initiating an inclusion thought
leadership series and a D&I-focused intranet site and discussion forum. We have re-engineered our university
scholarships and recruiting programs to ensure we are reaching students traditionally underrepresented in
our industry, and we are enabling hiring and promotion practices that help reduce bias.
Diversity and
2020 Global Employee 2019 U.S. Employee
Inclusion Efforts Population by Gender Population by Ethnicity
Earn Third-Party
Recognition
American Indian or Alaskan Native
<1%
Male Native Hawaiian or other Pacific Islander
• Score of 90 out of 100 70% <1%
Two or More Races
in Corporate Equality 1%
Index Rating, Human Female Asian
5%
30%
Rights Campaign Black or African-American
7%
Foundation in 2020
Hispanic/Latino
11%
• Forbes’ America’s Best White
74%
Employers for Diversity
Award in 2020
In addition to Foundation funding, Lubrizol sites across the world also supported local
organizations with donations and employee volunteering.
• UN SDGs 13, 14 and 15: climate action, life under water and life on land
Through Global Goals/Local Actions, Lubrizol established a global target for our employees
collectively to give 80,000 volunteer hours to local communities by 2028. To maintain momentum
during the COVID-19 pandemic, we implemented Challenge 2020, with the goal of giving 2,020
virtual volunteer hours by the end of 2020 – and we surpassed that goal with nearly 3,500 hours
of virtual and in-home community service.
Addressing the
$2 MILLION
Pressing Needs of
Our Communities
In 2020, the world faced
+
several extraordinary Donation commitment to support
challenges, including the
COVID-19 needs
COVID-19 pandemic and
growing concern about
social injustice in the U.S. Through corporate and employee efforts, Lubrizol surpassed a $2 million donation commitment
Lubrizol leaned into the to support COVID-19 needs. Our efforts provided food, shelter, clothing, personal hygiene
challenges and made a products and financial support to communities, food banks, medical providers and neighbors
positive difference when across the world. These donations were in addition to the impact of our science being used
and where our communities for hand sanitizers, medical gowns, face coverings, drug products, medical devices, transport
needed us most. vehicles and countless other applications critical in the fight against COVID-19.
In the summer of 2020, in response to rising social injustice, Lubrizol reaffirmed our company
and leadership’s rejection of racism and prejudice. A message from Lubrizol CEO Eric Schnur
addressed and encouraged in-depth conversations about racial equality and social justice.
Schnur also partnered with corporate and civic leaders in Cleveland, home of our corporate
headquarters, to pledge to address racism as a public health crisis.
• The Equal Justice Initiative shares information about America’s history of racial injustice, advocates
for criminal justice reform and established the National Memorial for Peace and Justice;
• YWCA Stand Against Racism raises awareness about the impact of institutional and structural
racism and building community among those who fight for racial justice. Lubrizol has been a
long-time supporter of the YWCA;
• Legal Aid Societies provide free, high-quality legal services to help address justice gaps that perpetuate inequality related to health,
housing, family and money. The Lubrizol Foundation donated to Legal Aid societies in the U.S. communities where Lubrizol
operates, reflecting our commitment to local action.
•G
iving at least
$2,028,000 to organizations that are aligned with our
community engagement priorities.
•G
iving at least
80,000 volunteer hours to activities that are aligned with our
community engagement priorities.
Community • The Lubrizol Foundation partnered with organizations in Cleveland, Ohio, to help provide
affordable high-speed internet to area residents. The increased connectivity helped support
Investment
families and students who shifted to remote environments in response to the pandemic.
in Action
• Several Lubrizol employees and facilities donated time, food items and money to support
Our employees stepped
food banks and other organizations distributing meals to at-risk, out-of-work and homeless
up in 2020, when the
individuals and families. One employee logged over 300 volunteer hours in 2020 to work
needs of many in our
in the drive-thru food distribution program at the Greater Cleveland Foodbank.
communities were at
their greatest due to • Our facility in Wilmington, Massachusetts, held a coat drive, collecting more than
the economic and social 40 jackets for those in need.
upheaval caused by
the pandemic. Global • Our TempRite® team in Brazil partnered with a key customer to take part in a social project
colleagues embraced to generate income for unemployed community members, who were paid to create face
our cultural beliefs and masks to protect their fellow citizens.
went “All In” to support
• Lubrizol’s Creative Services team took part in a global charity event, pushing its global
their communities.
team to complete a marathon challenge. The U.K. and U.S. teams worked to collectively
walk or run 3,646 miles, the distance between the offices where the teams work, over a
10-week period. Proceeds raised were donated to the British Heart Foundation and
the American Heart Association.
• A group of employees at our Singapore location delivered meals and completed cleaning
for homebound senior citizens. They also safely visited with the seniors, providing
personal connection to individuals in need.
Sustainability Governance
While every employee has a role to play in minimizing our footprint and maximizing our
handprint to improve our global ESG impact, Lubrizol’s focused sustainability team is led
by our Chief Sustainability Officer (CSO), who is accountable for establishing the vision,
direction, programs and initiatives that support Lubrizol sustainability. Our CSO reports to
our Chief Legal and Ethics Officer, Senior Vice President Corporate Responsibility, which
ensures our sustainability and ethics programs are properly integrated and reinforces the
critical role ethics plays in being a sustainable company.
The Director of Corporate Sustainability and staff are responsible for developing and
implementing a comprehensive sustainability strategy that aligns with business goals
Corporate and priorities, addresses stakeholder expectations, and drives rigor in both our footprint
Governance and handprint actions. This team provides leadership and guidance to address stakeholder
Our governance practices inquiries and communications related to corporate sustainability, while identifying trends
are embedded across and drivers to inform our continuous improvement efforts and ongoing learnings.
the organization. Through
In addition, we have a cross-functional Corporate Sustainability Council, which is
regular training, auditing and
accountable for establishing the sustainability vision and priorities for Lubrizol.
risk management procedures,
With representatives across functional support areas and business units, the Council
we have the requirements
makes strategic and tactical recommendations about how we continue to progress
and checks and balances
on our sustainability journey.
in place to achieve
sustained success. The business units are accountable for identifying sustainability leaders within
their own organizations to address the unique needs of the industries they serve.
This includes identifying business- and product-specific sustainability opportunities
and marketing strategies.
Lubrizol 2021 Company Report 33
Finally, a grassroots, employee-led Sustainability Business Resource Group (SBRG) includes
a global team and local chapters. The SBRG directs impactful local activities that are aligned
with the overall sustainability goals and strategies of the company. For more information on
the Sustainability BRG’s impact, see the Environmental section of this report.
Government affairs and community investment also report to the CSO. Our government
affairs function is responsible for helping Lubrizol become more proactive in regulatory and
legislative issues impacting our industry and our customers. Community investment ensures
the company’s investment in our communities, through both contributions and employee
volunteer time, is aligned with our corporate mission and creates meaningful impact in
communities where Lubrizol operates globally.
In 2020, we completed a
detailed risk inventory
identifying and prioritizing
areas of greatest risk to our
organization. Our executive
risk owners evaluated their
We continue to update our security and privacy policies to address best practices and evolving global regulations, including
in North America, Europe, China and elsewhere. Visit our website for more information on our Third-Party Personal Data
Protection Notice at: https://www.lubrizol.com/Our-Company/Ethics/Third-Party-Personal-Data-Protection-Notice
and Lubrizol’s Key Privacy Rules at: https://www.lubrizol.com/Legal/Lubrizol-Privacy-and-Cookie-Policy.
Ethics
All employees, regardless of their position in the company,
are required to act with honesty and integrity, treat each other
with respect, and comply with all applicable laws. Our Chief
Legal and Ethics Officer provides oversight of our ethics
program and is supported by our Director of Ethics and Our Expectations of Suppliers
Compliance, a Corporate Ethics Manager and a team of local
We look to partner with suppliers who share our corporate
ethics leaders. The local leaders are responsible for ensuring philosophy and commitment to ethical business practices.
day-to-day awareness and implementation of the Code, and Available in seven languages, Lubrizol’s Supplier Code of
they serve as local liaisons to answer questions or concerns Conduct defines the expectations for our supply chain in
about our policies and procedures. We review our Code of a wide variety of areas, including conflicts of interest,
health and safety, employment practices, compliance
Ethics on a regular basis to ensure it reflects the current
with competition laws, financial transactions and conflict
business environment and the challenges our employees face. minerals. Our suppliers must be committed to a workplace
As part of this process, in 2020 we conducted an ethics culture that is free from all forms of human trafficking, forced labor
survey to gather feedback on the overall ethics program, and and unlawful child labor in their operations. Failure by a
more specifically on employees’ comfort level with speaking supplier to conduct its activities in a manner consistent
with expectations included in Lubrizol’s Supplier Code
up on ethics-related concerns. Using feedback from this survey,
of Conduct will jeopardize the supplier’s opportunity to
we are updating our Code of Ethics to highlight the importance
do business with us.
of sharing any ethical concerns without fear of retaliation.
In addition, we are incorporating a refreshed view highlighting
how ethics is a critical component of the sustainability of
our organization. We plan to roll out the updated Code in the
second half of 2021. As part of the rollout, all employees
will be required to complete new training to supplement the
three-part computer-based ethics awareness training all
employees completed in 2020.
“In the decade ahead, one where we’ll celebrate our centennial in 2028, we’ll have
an even greater impact. Lubrizol will help the world Move Cleaner, Create Smarter
and Live Better than ever before. We’ll focus our investment and growth in the next
decade on opportunities that move that vision forward and enable a sustainable
future — for Lubrizol, for our customers and for the world.”
Eric R. Schnur | Chairman, President and Chief Executive Officer
ERIC R. SCHNUR
Chairman, President and
Chief Executive Officer