ACCA Standard 9

AIR CONDITIONING
CONTRACTORS OF AMERICA ACCA Standard 9

2800 Shirlington Road STANDARD NUMBER: ANSI/ACCA 9 QIVP - 2009
Suite 300
Arlington, VA 22208
703.575.4477
Fax 703.575.8107
HVAC Quality Installation
Verification Protocols
www.acca.org
Establishes Minimum Requirements for

Verifying That Residential and Light
Commercial HVAC Systems Meet the
ANSI/ACCA 5 QI - 2007 (HVAC Quality
Installation Specification) Standard.
The Air Conditioning Contractors of America Educational

Institute (ACCA-EI) Standards Task Team (STT) develops
standards as an American National Standards Institute
(ANSI) accredited standards developer (ASD). ACCA
develops voluntary standards as outlined in the ACCA
Essential Requirements and the ANSI Essential Require-
ACCA Standards are updated ments. ACCA standards are developed by diverse groups
on a five-year cycle. The date
following the standard number of industry volunteers in a climate of openness, consensus
is the year of approval release building, and lack of dominance (e.g., committee/group/
by the ACCA-EI Standards
Task Team. The latest copy team balance). Essential requirements, standard activities
may be purchased from the and documentation can be found in the standards portion of
ACCA online store at www. the ACCA website at www.acca.org. Questions, suggestions,
acca.org or ordered from the
ACCA bookstore via toll-free and proposed revisions to this standard can be addressed
telephone at 888.290.2220. to the attention of the Standards Task Team, ACCA, 2800
© $&&$
2008
9 ACCA
Shirlington Road, Suite 300, Arlingtion, VA 22206.
www.ansi.org
DISCLAIMER AND LEGAL NOTICE
This publication and all earlier working/review drafts of this publication are protected by copyright. No
part of this publication or earlier working/review drafts of this case study may be reproduced or stored in
a retrieval system or transmitted in any form by any technology without permission from ACCA.
Address requests to reproduce, store, or transmit to: Chris Hoelzel at the ACCA offices in Arlington,
Virginia.
© 2009, Air Conditioning Contractors of America

2800 Shirlington Road
Suite 300
Arlington, VA 22206
www.acca.org
Disclaimer and Legal Notice
Diligence has been exercised in the production of this publication. The content is based on an industry
consensus of recognized good practices. The commentary, discussion, and guidance provided by this
publication does not constitute a warranty, guarantee, or endorsement of any concept, observation,
recommendation, procedure, process, formula, data-set, product, or service. ACCA does not warrant or
guarantee that the information contained in this publication is free of errors, omissions, misinterpretations,
or that it will not be modified or invalidated by additional scrutiny, analysis, or investigation. The entire
risk associated with the use of the information provided by this publication is assumed by the user.
HVAC Quality Installation Verification Protocols

ACKNOWLEDGEMENTS Page i
ACKNOWLEDGEMENTS
ACCA gratefully acknowledges the direction, guidance and encouragement provided by the diverse
expertise embodied in the membership of the Quality Installation Verification Protocols Committee:
Richard Dean (Environmental Systems Associates; Columbia, MD)

CONTRACTORS
Ellis G. Guiles, Jr. P.E. (TAG Mechanical; Syracuse, NY)

Gregory J. Goater (Isaac Heating and Air Conditioning; Rochester, NY)
Larry Taylor (AirRite Air Conditioning Co., Inc.; Fort Worth, TX)
Eric Woerner (Direct Energy U.S. Home Services; Dayton, OH)
Jerry Adams (Oncor Electric Delivery; Dallas, TX)

UTILITY PROGRAM
ADMINISTRATORS
Jill Cornelius (WI Focus on Energy; Madison, WI)

Paul Kyllo (Southern California Edison; Irwindale, CA)
Edward J. Schmidt, Jr. (Northeast Energy Efficiency Partnership; Lexington, MA)
Marshal “Buck” Taylor (Massachusetts CoolSmart Program; North Easton, MA)
Bob Zaragoza (Xcel Energy; Minneapolis, MN)
Manny Cano (Lennox Industries; Lees’ Summit, MO)

Loran Dailey (The Trane Company; Tyler, TX)
OEMS
Gary E. Georgette (Carrier Corporation; Indianapolis, IN)

Raymond Granderson (Rheem Manufacturing; Fort Smith, AR)
Hung M. Pham, (Emerson Climate Technologies; Sidney, OH)
William P. Spohn, P.E. (Testo, Inc.; Gibsonia, PA)
Gary Andis (National Energy Management Institute; Bristol, VA)

ASSOCIATIONS & OTHERS
Glenn C. Hourahan, P.E. (Air Conditioning Contractors of America; Arlington, VA)

Ted Leopkey (Environmental Protection Agency / Energy Star; Washington, DC)
Patrick L. Murphy (North American Technician Excellence; Arlington, VA)
Michael Lubliner (Washington State University Energy Program; Olympia, WA)
Warren Lupson (Air Conditioning, Heating, and Refrigeration Institute; Arlington, VA)
Lee O’Neal (NSpects Inc; Ashburn, VA); RESNET representative
John Taylor (Consortium for Energy Efficiency; Boston, MA)
Thomas A. Robertson (Baker Distributing Company; Jacksonville, FL), HARDI representative
Staff support to the committee: Wesley R. Davis (ACCA; Arlington, VA)

Page ii ADDITIONAL ACKNOWLEDGEMENTS
ADDITIONAL ACKNOWLEDGEMENTS
This document has received helpful comments and input from various knowledgeable individuals. These
included:
Ron Bladen (Code Specialist, Fairfax County; Fairfax, VA)

Gary Carmack (Maronda Homes; Orlando, FL)
Tim Donovan (Sheet Metal Workers Union 265; Carol Stream, IL)
Rick Kallet (Sacramento Municipal Utility District; Sacramento, CA)
David Legg (National Grid; MA)
Amy K.C. Patenaude, P.E. (Efficiency Vermont; Burlington, Vermont)
Donald Prather (ACCA Staff, Arlington, VA)
Dick Rome (Parker, CO)
Joel Smith (Puget Sound Energy; Bellevue, WA)
Dave Swett (Omaha Public Power; Omaha, NE)
Wayne Welty (CenterPoint Energy; Minneapolis, MN)

FORWARD Page iii
FORWARD
[The Forward is not part of the standard. It is merely informative and does not
contain requirements necessary for conformance to the standard]
Verification activities associated with the ANSI/ACCA 5 QI – 2007 (HVAC Quality Installation
Specification), the QI Standard, involve validating that an HVAC installation adheres to the standard’s
requirements. Verification participants (Contractors, Verifiers, and Administrators) that follow this
document’s protocols will meet the minimum requirements for ensuring that outcome.
Verification participants will benefit from a complete understanding of the requirements in the QI
Standard. All are encouraged to address ancillary operational and business issues such as, but not limited
to:
 Entry and training requirements
 Installation requirements to the ACCA/ANSI QI Standard
 Documentation processing, retention, and information confidentiality
 Sampling and verification requirements that ensure credibility
 Conflict resolution process
 Customer service policies/procedures
 Quality control/quality assurance plan
 Applicable licensing and/or certifications
A strong, objective HVAC Quality Installation verification effort follows consistent, transparent, and
standardized procedures. The ACCA QI Verification Protocols are for those who intend to protect the
value and integrity of the QI Standard through qualified and objective examination of submitted HVAC
system installations.
It is recognized that a verification effort which conducts a thorough inspection of every HVAC system
installation for compliance to the QI Standard provides the greatest confidence. However, this level of
verification effort requires substantial resources and coordination activities; proving costly and
cumbersome. The intent of these protocols is to provide an approach to effectively evaluate HVAC
system installations while optimizing resources in terms of manpower and expenses.
NOTE: Verification participants using the QI Standard should be aware of the following:
 No one may construe, claim or imply that their participation in ACCA/ANSI QI Verification constitutes
ACCA’s approval, acceptance, or endorsement. ACCA currently offers no endorsement of such parties or
services.
 Everyone shall understand that the activities they undertake in connection with the ACCA/ANSI Quality
Installation Standard are voluntary.
 ACCA reserves the right to actively pursue resolution of noncompliance related to the use of the ACCA
and ACCA/ANSI Quality Installation marks.

Page iv INTRODUCTION
INTRODUCTION
[The Introduction is not part of the standard. It is merely informative and does not
This document details the requirements, roles, and obligations for the participants in an organized effort
which ensures that HVAC installations comply with the ANSI/ACCA 5 QI – 2007 (HVAC Quality
Installation Specification) QI Standard. Those HVAC systems which comply with the QI Standard
provide several benefits to building owners including: increased comfort, improved indoor air quality and
proper equipment operation.
Part I of the QI Verification Protocols addresses the purpose, scope, definitions, and an overview of the
verification process for an HVAC system according to sampling and evaluation protocols. These steps
involve the review of an HVAC system installation file and an in-field verification of measurements taken
during the installation. A Verifier evaluates the installation file containing the system design elements,
documentation pertinent to the installation, and customer education elements. The Verifier also
coordinates the in-field verification, measures the different aspects of the HVAC system installation,
records the findings, and verifies that the installation meets the requirements in the QI Standard.
Part II of the QI Verification Protocols provides the general requirements for the primary participants.
The Contractor installs the HVAC system, the Verifier evaluates the HVAC system for conformity to the
QI Standard, and the Administrator provides oversight to the verification effort.
The appendices provide samples and recommendations for a verification effort. Appendix A offers
sample illustrations of forms, reports and other documentation. Appendix B outlines possible fee
considerations and Appendix C offers sample documentation which demonstrates a Verifier’s skill sets.

TABLE OF CONTENTS Page v
TABLE OF CONTENTS
ACKNOWLEDGEMENTS .................................................................................................................................. i
FORWARD ....................................................................................................................................................iii
INTRODUCTION ............................................................................................................................................ iv
PART 1: VERIFICATION PROTOCOLS ............................................................................................................. 1

1.0 PURPOSE AND SCOPE ....................................................................................................................... 1
2.0 DEFINITIONS: ................................................................................................................................... 1
3.0 PROCESS OVERVIEW: ....................................................................................................................... 2
4.0 SAMPLING PROTOCOLS .................................................................................................................... 4
5.0 EVALUATION PROTOCOLS ............................................................................................................... 6
PART 2: PARTICIPANT’S ROLES AND RESPONSIBILITIES............................................................................. 17

6.0 CONTRACTOR’S RESPONSIBILITIES................................................................................................ 17
7.0 VERIFIER’S RESPONSIBILITIES ....................................................................................................... 18
8.0 ADMINISTRATOR’S RESPONSIBILITIES........................................................................................... 22
TABLE OF APPENDICES AND FIGURES......................................................................................................... 23

APPENDIX A │ SAMPLE FORMS AND REPORTS ........................................................................................... 24
APPENDIX B │ SAMPLE FEE AND INCENTIVE GUIDANCE FOR VERIFICATION EFFORTS ............................ 39
APPENDIX C │ SAMPLE DOCUMENTATION THAT DEMONSTRATE VERIFIER COMPETENCY ...................... 40

PURPOSE, SCOPE, AND DEFINITIONS Page 1
PART 1: VERIFICATION PROTOCOLS
1.0 PURPOSE AND SCOPE

1.1 Purpose: This document specifies the protocols to verify the installation of HVAC systems
in accordance with the ANSI/ACCA 5 QI-2007 HVAC Quality Installation Specification,
the quality installation (QI) Standard.
1.2 Scope: The protocols provide guidance to a Contractor, Verifier, and Administrator who
participate in verification efforts which use independent, objective, and qualified third
parties to ensure that an HVAC installation meets the requirements in the QI Standard.
2.0 DEFINITIONS:
ACCA: Air Conditioning Contractors of America
AHRI: Air Conditioning, Heating, and Refrigeration Institute, formed when ARI and GAMA
merged in January 2008. The ARI and GAMA proprietary rating programs, along with the
Hydronics Institute, will continue into the near future.
Administrator: The entity that provides control over the verification process and ensures that
HVAC installations comply with the QI Standard. Examples of entities that may serve as
Administrators are: utilities, municipalities, industry associations, OEM preferred dealer
programs, and groups of contractors.
ANSI/ACCA 5 QI -2007, HVAC Quality Installation Specification: The American National
Standard that details the minimum requirements for the installation of unitary HVAC systems in
residential and light commercial buildings.
Appeal: Request by a building owner or contractor for reconsideration of any adverse decision1
made by the Administrator or Verifier related to the verification of an HVAC installation.
Building owner: The person or entity responsible for purchasing an HVAC system; either for a
new building or to replace an existing system. The building owner may be the designated
operator or manager of a commercial building, or the landlord of a rental property. The building
owner shall be the prime point of contact for the building.
CEE: Consortium for Energy Efficiency
Complaint: Expression of dissatisfaction, other than appeal, where a response is not required.
Contractor: The entity responsible for the installation of HVAC systems.
Deficiency: A fault or omission found during the QI verification that the Verifier allowed the
contractor to readily resolve.
Expert System: A software system that uses a previously assembled knowledge base and
internal procedures to assess the values of multiple HVAC system data points and evaluate them
for compliance with the QI Standard.
Installation file: A portfolio of documentation pertinent to the HVAC system installation.
Examples include but are not limited to the pertinent items listed in §6.0 of the QI Standard.
Installation files shall exclude job cost information, financing information, and any other type of
personal2, competitive, or financial information.
1
Examples of adverse decisions include:
– refusal to accept an application,
– refusal to proceed with a verification,
– verification results.
2
The Administrator may require some personal information; this may include name, address and phone number in
order to manage the verification process. Other personal information shall be excluded.

Page 2 DEFINITIONS AND PROCESS OVERVIEW
Matched System: A set of two compatible HVAC units (i.e., combinations of evaporators,
condensers, fan-coils, or heat pumps) that have been rated by AHRI or are in the CEE directory,
or are certified by the OEM to deliver the specified capacity under the design conditions.
Nonconformity: A fault or omission found during the QI verification that prevents the HVAC
system from meeting the QI Standard.
Original equipment manufacturer (OEM): The entity responsible for the design,
manufacturer, and rating of HVAC equipment or components and provides support for its
installation, use, and operation.
Positive control: Transfer of information that ensures receipt of all information to the intended
party.
Quality Installation (QI) Standard: See: ANSI/ACCA 5 QI - 2007, HVAC Quality Installation
Specification.
Verification review: An evaluation performed by a Verifier to ensure a specific HVAC system
complies with the installation requirements in the QI Standard.
Verifier: The entity responsible for verifying that a specific HVAC installation system complies
with the QI Standard. Verifiers may be one person or an organization, which provide an unbiased
review and testing of specific HVAC system’s installation.
3.0 PROCESS OVERVIEW:

3.1 Verification process: The process involves the review of an HVAC system installation file
and an in-field verification of measurements taken during the installation (see Figure 1).
3.1.1 The Contractor submits an installation file for every HVAC system that is
intended to be verified to the requirements in the QI Standard. The Verifier
evaluates the system design elements, system documentation, and customer
education elements submitted in the installation file.
3.1.2 The Verifier also coordinates the in-field site visit, measures the different aspects
of the HVAC system installation, records the findings, and verifies that the
installation meets the requirements in the QI Standard.
3.2 Use of archived information: The personal recorded information gathered from this activity
shall be considered confidential and shall only be used in the effective administration of the
verification effort. For all other purposes, recorded personal information shall only be
disclosed with the written consent of all participating parties: building owner, Contractor,
and Administrator (Section 8.5.3).

PROCESS OVERVIEW Page 3
Begin
Administrator or Verifier processes pertinent
Contractor completes information for HVAC system submitted for
HVAC system verification (§8.5.2)
installation (§6.2.1)
Verifier inspects installation
file (§5.1)
Contractor prepares
copy of installation
file (§6.2.2)
No Installation
file meets QI
Contractor delivers
Standard?
copy of installation
(§5.1)
file to Administrator
or Verifier (§6.2.2)
Yes
Yes
HVAC system
selected for in- No
Contractor field
corrects verification?
installation (§4.2)
file? (§5.1)
Yes
No
As necessary, Verifier HVAC system not
End coordinates with Contractor and selected for in-field
Building owner for in-field verification deemed
inspection date (§7.4.2.1) in compliance with
QI Standard (§4.0)
Verifier performs in-field
Contractor pays inspection (§5.2)
applicable fees (§6.2.7)
Contractor coordinates next

inspection date with Verifier In-field
and Building owner (§6.2.5) No inspection
meets QI
Yes Standard?
(§5.2)
Contractor
corrects Yes
installation? HVAC system is verified to
(§5.2) be in compliance with QI
Standard (§5.0, 7.4)
No
All verification documentation is
End properly processed (§8.5)
End
Figure 1: Illustration of Process Overview

Page 4 SAMPLING PROTOCOLS
4.0 SAMPLING PROTOCOLS

Recognizing that verifying every HVAC system would be resource intensive; these sampling
protocols provide the minimum requirements for installation file reviews and in-field
verifications.
4.1 Sampling Participation: The Administrator shall have the discretion to employ these
sampling protocols.
4.2 Sampling Criteria: HVAC systems shall be selected for installation file review or in-field
verification in an independent manner which:
4.2.1 Seeks a representative sample of the submitted HVAC systems.
4.2.2 Considers input from the Verifier’s review of the installation file or in-field
verification.
4.3 Sampling Strategy: Contractors may be advanced or demoted from level to level based on
the results of their cumulative performance.
4.3.1 Level 1 Verification:
4.3.1.1 100% of installation files shall be reviewed for compliance to the QI
Standard.
4.3.1.2 Each submitted installation shall receive in-field verification.
Standard.
4.3.2.2 HVAC systems shall receive in-field verification at the following rate,
the greater of either:
a. 10% of submitted installations, or
b. One of every ten (1-10) submitted installations, or
c. One submitted installation per quarter.
Standard.
4.3.3.2 HVAC systems shall receive in-field verification at the following rate,
the greater of either:
a. 3% of submitted installations, or
b. One of every thirty (1-30) submitted installations, or
c. One submitted installation per year.
Table 1: Sampling Protocol Summary (as allowed by Administrator)

Increasing Proficiency Level
Sampling Levels Level 1 Level 2 Level 3
Installation file reviews 100% 100% 100%
In-field verifications 100% One-in-ten (1-10) One-in-thirty (1-30)
Decreasing Proficiency Level
From Level 2 to Level 1 From Level 3 to Level 2
Fail three consecutive Fail three consecutive
Installation file reviews
installation file reviews installation file reviews
Fail a 1-10 in-field verification Fail a 1-30 in-field verification
In-field verifications AND either of the two follow-up AND either of the two follow-
verifications up verifications

SAMPLING PROTOCOLS Page 5
4.4 Advancing Proficiency Level: The Administrator shall have the discretion to advance the
Contractor to subsequent sampling level (if the administrator supports such levels):
4.4.1 From Level 1 to Level 2: After a minimum of three consecutive installations
have been verified to meet the QI Standard.
4.4.2 From Level 2 to Level 3: The Administrator shall set the policy for advancing to
this level.
4.5 Decreasing Proficiency Level: Contractors shall be reduced to the next lower sampling
level using the following protocols.
4.5.1 Installation file reviews: If the Contractor fails three consecutive installation file
reviews.
4.5.1.1 An installation file withdrawn from inspection because it does not meet
the QI Standard shall count against the consecutive review file count.
4.5.1.2 An installation file that has deficiencies, and is corrected shall not
count against the consecutive review file count.
4.5.2 In-field verification: If the Contractor fails an in-field verification, then two
additional verifications shall be coordinated (see 4.6). If either of those two in-
field verifications fails, then the Contractor shall return to the next lower level.
4.6 Subsequent testing of HVAC systems:
4.6.1 Testing for an anomaly: If an HVAC system fails an in-field verification, then
another HVAC system shall be selected to determine if the failed verification was
an anomaly. If either of the subsequent HVAC systems fails the in-field
verification then the other HVAC systems associated with that sampling group of
installations (e.g., the other 27 of 30 HVAC systems) shall be deemed to have
failed as well.
4.6.2 Associated failures in a sampling group: HVAC systems associated with a failed
sampling group, and those which have no in-field verification, must pass the in-
field verification to achieve QI status.
4.6.3 Evaluation expenses: An Administrator is not obligated to authorize, or bear the
cost of evaluation for associated HVAC systems. Re-evaluation fees may also
be assessed for failed installation file or in-field verifications (see Appendix B).
4.7 Expert Systems
The Administrator shall have the discretion to use other sampling strategies which include
expert systems, given that the expert system can adequately evaluate the relationship of
multiple data points, to ensure the applicable installation elements of the QI Standard are
met.
4.7.1 Use of expert systems: The Administrator shall have the discretion to use expert
systems to supplement in-field verifications but shall not reduce the minimum
required in-field verifications.
4.7.2 Requirements for expert systems: Expert systems shall evaluate the relationship
between the following applicable factors and correlate compliance to the QI
Standard:
4.7.2.1 Operating conditions inside and outside,
4.7.2.2 Equipment capacity at those conditions,
4.7.2.3 Refrigerant charge,
4.7.2.4 On-rate tests,
4.7.2.5 Airflow across the heat exchanger,
4.7.2.6 Supply and return air volume (from Test and Balance report), and
4.7.2.7 Duct leakage.

Page 6 EVALUATION PROTOCOLS
5.0 EVALUATION PROTOCOLS

HVAC systems shall be evaluated on two criteria: installation file review and in-field
verification. An HVAC system that passes both portions of the verification review shall be
in compliance with the QI Standard. One criterion shall not prevent the evaluation of the
other. After the evaluation, the Verifier shall notify the Administrator of the verification’s
final disposition.
5.1 Installation file review:

A complete installation file must be submitted by the Contractor to the Verifier for each
HVAC system installation to meet the QI Standard. The Verifier shall review the
installation file to ensure it conforms to the QI Standard and shall notify the Contractor if
the installation file passes or fails its review. The Contractor shall provide the necessary
documentation to correct the non-conformities or withdraw the installation for verification.
5.1.1 Installation file requirement: The installation file must pass the Verifier’s review
in order to meet the requirements of these protocols.
5.1.2 Installation file completeness: The Verifier shall review the documentation
within the HVAC system installation file and ensure that the pertinent
information is present.
5.1.3 Installation file accuracy: The Verifier shall review the installation file to ensure
the correctness of the following items: load calculation, correct equipment
selection, and system matching.
5.1.3.1 Load calculation (Reference §3.1 of the QI Standard): The Verifier shall
review the load calculation and determine if it is a reasonable
approximation of the building’s load. The Verifier will document the
following information (see the Load Calculation section of Table 2:
Required Information Reported by the Verifier):
a. Design temperatures: In accordance with the load calculation’s
design weather data, or other approved design weather data by the
authority having jurisdiction.
b. Occupants: For residential load calculations, the number of
occupants equals the number of bedrooms plus one3. For
commercial load calculations, refer to the occupancy schedule.
c. Infiltration: Verify use of blower door or other test data. Verify the
load calculation procedure was followed to estimate the infiltration
if infiltration is unknown.
d. Ventilation: Rate is in accordance with codes, standards, and load
calculation procedure or equivalent. Adjust the load calculation for
heat or enthalpy recovery or ventilating dehumidifier.
e. Building orientation: Building component’s exposure on plans or
drawings matches those used in the procedure.
f. Altitude: Value used is within 500 feet of the altitude for the city
selected for weather data or actual survey data.
g. Latitude: Value used is the same as the city selected for weather
data or actual survey data.
3
Abnormal occupancy requirements (e.g., those differing from 5.1.3.1.b.) will be documented and justified in the
installation file.

EVALUATION PROTOCOLS Page 7
h. Duct loads: Ensure load calculation procedure includes the system

loads associated with the duct distribution system.
i. Total heating load: Sum the different heating component loads and
ensure that the value equals the design load calculation.
j. Total cooling load: Sum the different sensible, latent, and total
cooling component loads and ensure that the value equals the
design load calculation.
k. Building components: The Verifier shall, as a minimum, randomly
select one (1) room or three (3) to five (5) building components
from the load calculation worksheet (e.g., one window, one door,
one wall or partition, one floor, and one ceiling) for verification.
The Verifier shall calculate, record, and compare their results with
the Contractor’s results. For example:
 Select one window, and evaluate the correctness of selecting
that component for the procedure observed,
 Ensure the correct heating and cooling factors were selected,
 Ensure the area (size) of the building component is correct,
 If applicable, as with a window, ensure the orientation,
overhang, and internal shading are correct, and
 Validate the mathematical calculation’s correctness for the
component’s load.
 Excessive deviations in the random selections shall be the
basis to inspect more load components until the Verifier can
determine if the load estimate does or does not approximate
the expected building load. An inaccurate load estimate (see
Table 4: Examples of Deficiencies and Nonconformities) shall
negate the load calculation and fail the HVAC installation.
5.1.3.2 Equipment Capacity Selection (Reference §3.2 of the QI Standard): The
Verifier shall review the equipment selection reference(s) and
document the necessary information (see the Equipment Selection
section of Table 2: Required Information Reported by the Verifier).
a. Verify that the manufacturer’s performance data meets the load
calculation and design conditions in accordance with ACCA
Manual S, Manual CS or other approved procedure by the authority
having jurisdiction.
b. Verify that the equipment is sized within the tolerance specified in
the QI Standard.
5.1.3.3 System Matching (Reference §3.3 of the QI Standard): The Verifier shall
ensure the equipment has an AHRI or CEE directory certificate or is
matched in accordance with OEM performance data. The Verifier shall
document the necessary information (see the Matched Systems section
of Table 2: Required Information Reported by the Verifier).
5.1.3.4 System documentation to owner: (Reference §6.1 of the QI Standard) The
Verifier shall review the installation file for information pertinent to the

HVAC system installation (see the System Documentation section of

Table 2: Required Information Reported by the Verifier):
a. Drawings
b. Installation performance measurements
c. Warranty (Equipment and any Contractor warranty)
d. Equipment submittals or sales literature
e. Equipment model and serial numbers
f. Test and balance reports
g. Duct sealing test results4
h. Building owner briefing checklist
i. OEM venting instructions
5.1.3.5 Owner education (Reference §6.2 of the QI Standard): The Verifier shall
review documentation that the building owner received the following
information (see the Owner Education section of Table 2: Required
Information Reported by the Verifier):
a. Maintenance information:
 Owner’s tasks
 Professional HVAC Contractor’s tasks
 Contractor contact information for maintenance
b. Warranty information:
 Warranty items and level of coverage
 Process for warranty claims
 Contact information for warranty claims.
5.1.4 Identifying HVAC systems for potential in-field verification: The Verifier shall
have the discretion to identify HVAC systems for in-field verification based on
irregularities found during the review the installation file’s QI measurements.
The in-field verifications shall be conducted in accordance with the §4.0
(Sampling protocols) and the Administrator’s guidance.
5.2 In-field verification (installation file in hand):
The Verifier shall verify the in-field installation of the HVAC system. The Verifier shall
record the results of the verification measurements and evaluate same for conformance to
the QI Standard. The Verifier shall notify the Contractor if the in-field verification passes or
fails. The Contractor shall correct the non-conformities or withdraw the installation for
verification. In-field verification requirements: HVAC systems must “Pass” all
requirements in order to be in compliance with the QI Standard.
5.2.1 Installation file requirements: The Verifier shall have the discretion to conduct
an in-field verification before all of the installation file components are
available5.
4
If building owner opts out of doing duct sealing (§5.1.3.d, QI Standard) the measured leakage rate will be
recorded/documented in the installation file.
5
In-field verification of retrofit HVAC installations may occur nearly simultaneously with the completion of an
HVAC system installation. An installation file may be incomplete at that time however; in-field verification
measurements may be recorded. Information pertaining to a later installation file review shall be recorded, e.g.,
load calculation factors, equipment information, etc.

5.2.2 Mechanical failure: HVAC systems which suffer mechanical failure shall be
retested after completion of repairs.
5.2.3 Load calculation (Reference §3.1 of the QI Standard): The load calculation data
shall be reviewed against the building on which it was performed to confirm the
applicability of the load calculation.
5.2.4 Equipment sizing (Reference §3.2 of the QI Standard): Record the make, model and
serial number. Ensure equipment installed matches the equipment listed in the
installation file.
5.2.5 System Matching (Reference §3.3 of the QI Standard): Verify the installed
equipment matches the AHRI, or CEE directory certificate, or OEM performance
data.
5.2.6 Required records of measurements: Measure and record the following using one
of the approved methods (see the applicable section of Table 2: Required
Information Reported by the Verifier):
5.2.6.1 Airflow over the heat exchanger (Reference §4.1 of the QI Standard)
5.2.6.2 Refrigerant Charge (Reference §4.2 of the QI Standard)
5.2.6.3 Electrical Requirements (Reference §4.3 of the QI Standard)
5.2.6.4 On-Rate for fuel-fired equipment (Reference §4.4 of the QI Standard)
5.2.6.5 Combustion venting system (Reference §4.5 of the QI Standard)
5.2.6.6 System controls (Reference §4.6 of the QI Standard)
5.2.6.7 Duct leakage (Reference §5.1 of the QI Standard)
5.2.6.8 Airflow balance (Reference §5.2 of the QI Standard)
Table 2 Required Information Reported by the Verifier

Approved
QI Standard Element Reported Information
Procedure
 Verify design conditions (measured and estimated):
○ Outdoor temps ○ Indoor temps
Design Elements (§3.0 QI Standard)
○ Grains diff ○ Latitude

○ Orientation ○ Altitude
○ Occupants ○ Infiltration
Manual J or ○ Ventilation ○ Duct load
Manual N forms  For selected opaque building components (wall,
and worksheets doors, floors, etc)
Load calculation
(§3.1 QI Standard) (or approved ○ Area of component ○ HTM of component
equivalent by  For windows
authority having ○ Area ○ Adjusted HTM
jurisdiction)
○ Heating U value ○ SHGF
○ Overhang
○ Orientation
dimensions
 Calculated loads
○ Total heating ○ Sensible cooling
○ Total cooling ○ Latent cooling

Table 2 Required Information Reported by the Verifier (continued)

QI Standard Element Approved Procedure Reported Information
 Equipment model
 Outdoor ambient dry-bulb
 Indoor entering wet-bulb
Air Conditioner (from OEM
performance data)  Indoor entering dry-bulb
 Airflow across the heat exchanger
 Equipment Sensible Capacity
 Equipment Latent Capacity
 Outdoor ambient dry-bulb
Equipment capacity  Indoor entering wet-bulb
selection Heat Pump (from OEM
performance data)  Indoor entering dry-bulb
 Airflow across the heat exchanger
(§3.2 QI Standard)  Equipment Sensible Capacity
 Equipment Latent Capacity
Furnace (from OEM  Equipment model
performance data)  Output Btu/H
Boiler (from OEM  Equipment model
performance data)  Output Btu/H
Design Elements (§3.0 QI Standard)
Electric Heater (from OEM  Output Btu/H at:
performance data)  Rated kW
 Electric power (1Ø or 3Ø)
Matched systems  AHRI Directory Certificate, or
 CEE Directory Certificate, or
(§3.3 QI Standard)
 OEM Catalog Performance Data
 Number of return air terminal devices
 Volume of measured duct leakage
 Location of calibrated fan
Pressure matching  Filter condition
method: At return air  Location of pressure reading
grille  Calibrated fan pressure
 Design airflow
 Measured airflow (Calibrated fan flow at corresponding
pressure)
OR
Airflow over the heat  Supply duct static pressure, unit fan only
exchanger  Location of pressure reading
Pressure matching
method: Supply air  Calibrated fan pressure at supply static pressure
(§4.1 QI Standard) pressure matching  Design airflow
 Measured airflow (Calibrated fan flow at corresponding
pressure)
OR
 Duct’s inside dimensions
 Number of readings taken
 Average velocity
Duct system traverse  Are ducts lined or internally insulated?
 Location of traverse test site
 Design airflow
 Measured airflow


QI Standard Element Approved Procedure Reported Information
 Flow grid test site (e.g., unit filter rack, etc)
 Altitude adjustment
 Air temperature adjustment
Flow grid
 Average air velocity
measurement
 Flow grid area
 Design airflow
 Measured airflow
OR
 Equipment fan speed setting
 Supply side SP
Pressure Drop
Total External Static  Return side SP
Pressure  Design airflow
 Measured airflow (Fan flow based on measured ESP, voltage,
and fan speed)
OR
 Measured temperature rise (supply - return air temp)
 Measured volts (at electrical disconnect)
Temperature rise  Measured amps (at electrical disconnect)
method
Airflow over the heat  Annotate Single Ø or Three Ø heater
Equipment Elements (§4.0 QI Standard)
(electric heat only)

exchanger  Design airflow
(§4.1 QI Standard) OR
 Measured temperature rise (supply air - return air)
 Measured manifold pressure
 OEM specified manifold pressure
Temperature rise  Measured gas flow (time for one revolution of meter)
method
 Fuel gas heating value (from the gas company)
(gas heat only)
Steady state heating efficiency
 Design airflow
OR  Measured temperature rise (supply air - return air)
 Nozzle size
 Nozzle flow rate
Temperature rise  Measured pump pressure
method
(oil heat only)  Fuel oil heating value (from the oil company)
Steady state heating efficiency 
 Design airflow
 Airflow over evaporator coil
 Refrigerant type
 Suction line pressure (at OEM specified location)
 Suction line temperature (at OEM specified location)
Refrigerant charge  Entering air temperature and humidity (at steady state,
Superheat about 15 minutes)
(§4.2 QI Standard)  Outdoor weather conditions (invalid below 60°F, unless
specified by OEM)
 Expansion device type
 OEM-recommended superheat 
 Measured superheat


 Airflow over evaporator coil
 Refrigerant type
 Liquid line pressure (at OEM specified location)
 Liquid line temperature (at OEM specified location)
 Entering air temperature and humidity(at steady state,
Sub-cooling about 15 minutes)
Refrigerant charge
 Outdoor weather conditions (invalid below 60°F, unless
specified by OEM)
(§4.2 QI Standard)
 Expansion device type
 OEM-recommended sub-cooling
 Measured sub-cooling
OR
List all applicable measurements taken and provide
OEM specified method documentation substantiating this procedure for the
HVAC system
 Measured & name-plate line voltage for each component
 Measured and listed control voltage 
Electrical requirements  Measured & name-plate line amperage for each component
 Measured and listed control amperage 
Equipment Elements (§4.0 QI Standard)
(§4.3 QI Standard)  Ensure the equipment is properly grounded

 List line wire size and type
 List control wire size and type
 Nameplate heating input
 Nameplate temperature rise
Gas-fired equipment  Fuel gas heating value (from the gas company)
 Measured gas flow rate
 Measured temperature rise (supply air - return air)
On-Rate  Nozzle size and flow rate
for fuel-fired equipment  Measured temperature rise (supply air - return air)
 Nameplate temperature rise 
(§4.4 QI Standard)  Measured CO level (at high, medium & low fire)
Oil-fired equipment
 Fuel pressure at burner (at high, medium & low fire)
(Combustion testing)
 Draft above draft hood or barometric pressure (at high,
medium & low fire)
 Steam pressure or water temperature entering and
leaving boiler, steam generator, or process heater
 Unit rate if meter is available
 Number and venting type (natural or fan assisted) of
appliances in the venting system
Category I per OEM  Number and type of offsets in venting system
instructions or NFGC  Altitude of installation (if de-rated for altitude)
Combustion venting  Total vent height (in feet)
system  Total vent lateral length (in feet)
OR  Number and venting type (natural or fan assisted) of
(§4.5 QI Standard) appliances in the venting system
Category I per OEM  Number and type of offsets in venting system
instructions or IFGC  Altitude of installation (if de-rated for altitude)
 Total vent height (in feet)
 Total vent lateral length (in feet)


 Attach OEM instructions and list required

Category II, III, or IV
Equipment Elements (§4.0 QI
Combustion venting measurements (typical measurements are similar to those for

per OEM instructions Category I vent system).
system 
OR
(§4.5 QI Standard) Category II, III, or IV  Attach local code and list required measurements (typical
Standard)
per local code measurements are similar to those for Category I vent system).
 Type of HVAC system

Equipment controls  Type of control
System controls  Sequence of operation tested (heat, cool, fan, re-set controls,
etc.)
(§4.6 QI Standard)  Type of safety control (e.g., condensate overflow switch)
Safety controls  Method of test (e.g., lifted float, or filled pan with water)
 Result of test (e.g., system stopped, compressor stopped)
 Qualitative assessment of outdoor wind conditions
 Calibrated fan connection point
 Duct pressure with reference to outside
 Orifice size and associated pressure table (if orifice is used)
Duct pressurization test  Pressure difference across the orifice (if orifice is used)
Duct Distribution Elements (§4.0 QI Standard)
 Calibrated fan pressure

 Calibrated fan flow at reported pressure
 Duct leakage tolerance
 Measured duct leakage
OR
 Total measured supply CFM
 Total measured return CFM
Flow hood method
Duct leakage (Commercial only)  Airflow across the heat exchanger
(§5.1 QI Standard)  Duct leakage tolerance
 Measured duct leakage
OR
 Qualitative assessment of outdoor wind conditions
 House pressure with reference to outside (grilles covered)
 Calibrated fan pressure (grilles covered)
 Calibrated fan flow at reported pressure (grilles covered)
Blower door  Pressure in house WRT6 ducts (house pressurized)
subtraction method  Corresponding Subtraction Correction Factor 
 House pressure with reference to outside (grilles open)
 Calibrated fan pressure (grilles open)
 Duct leakage tolerance
 Measured duct leakage (Calibrated fan flow at reported
pressure - grilles open)
6
WRT is an acronym for With Reference To, it specifies the two areas across which a pressure difference is
measured.

Table 2 Required Information Reported by the Verifier (continued)

 Qualitative assessment of outdoor wind
conditions
 House pressure with reference to outside
Hybrid duct  House calibrated fan pressure
Duct Distribution Elements (§4.0 QI Standard)
Duct leakage
pressurization  House calibrated fan flow at reported pressure 
(§5.1 QI Standard)
(At tested conditions)
 Duct calibrated fan pressure
 Duct leakage tolerance
 Measured duct leakage (Duct calibrated fan flow at
reported pressure)
Flow hood  Design airflow (for each duct terminal)

measurements  Measured airflow (for each duct terminal)
OR
 Terminal devices’ air velocity
 Report terminal devices’ Ak factor
Hot-wire or Rotary  Terminal devices’ air velocity
Airflow balance anemometer  Report terminal devices’ Ak factor
(§5.2 QI Standard)  Design airflow (for each duct terminal)
 Measured airflow (for each duct terminal)
OR
 Duct’s inside dimensions
 Number of readings taken
 Average velocity
Pitot tube
 Location of traverse test site
 Design airflow (for each duct terminal)
 Measured airflow (for each duct terminal)

Table 3: QI Verification Elements Independent of Other Elements

Element(s) That Subsequently Can be Verified
Element with Non- Load Equip Sys Air- Ref On Duct Air Sys B.O.
conformities Elect Vent Controls
Calc Sel. Match flow Chg Rate Leak Bal Doc Ed
Load Calculation
(§3.1 of QI Standard)    
Equipment Selection
(§3.2 of QI Standard)  
System Matching
(§3.3 of QI Standard)      
Airflow
(Heat Exchanger)      
(§4.1 of QI Standard)
Refrigerant Charge
(§4.2 of QI Standard)      * *    
7
Electrical
On Rate
(§4.4 of QI Standard)     *     
Venting
(§4.5 of QI Standard)     *      
Controls
Duct Leakage
(§5.1 of QI Standard)         
Air Balance
(§5.2 of QI Standard)           
System Documentation
(§6.1 of QI Standard)           
Building Owner
Education           
(§6.2 of QI Standard)
* As applicable; as when an HVAC system uses a fossil fuel heating appliance with forced air cooling then these items
shall be verified.
5.3 Independent aspects of the QI Standard: If a deficiency or nonconformity is found, then the
verification shall continue for the other unrelated elements of the HVAC installation. Table
3 (QI Verification Elements Independent of Other Elements) provides the independent
element(s) that subsequently shall be verified at the discretion of the Verifier.
5.4 Deficiencies and Nonconformities:
Two different types of faults may be identified during the verification: deficiencies and
non-conformities8. Table 4 (Examples of Deficiencies and Nonconformities) provides
samples of quantified boundaries and descriptions of different faults and omissions.
5.4.1 Non-standard faults and deficiencies: Faults found that do not match the samples
in Table 4:
5.4.1.1 Shall be compared with the listed deficiencies and nonconformities and
then evaluated to determine the severity of the fault.
5.4.1.2 Faults evaluated to be nonconformities shall fail the HVAC installation.
5.4.1.3 Faults evaluated to be deficiencies shall not fail the HVAC installation.
7
The extent and nature of the electrical deficiency will determine the effect on the subsequent testing. The
Verifier will decide which, if any, additional items to inspect.
8
Deficiencies will allow an HVAC system to meet the QI Standard, a non-conformity will cause the HVAC
system to fail.

Table 4: Examples of Deficiencies and Nonconformities

QI Element Deficiencies Nonconformities
 Load calculation not initially  No load calculation performed
in installation file; restored  Block load performed in lieu of room-by-room (if needed per
during onsite visit §3.1 QI Standard)
Load calculation  Error that does not affect  Error that affects equipment size by more than the tolerances
(§3.1 QI Standard) equipment size cited in the QI Standard
 Gross misrepresentation between the building and the load
calculation performed, that result in a difference of 0.5 tons in
equipment selection.
 Heating capacity of selected equipment is insufficient to meet the
Equipment sizing NA design heat loss or exceeds the tolerances set in the QI Standard.
(§3.2 QI Standard)
 Cooling capacity exceeds the tolerances set in the QI Standard.
Equipment  Missing information restored
to installation file during  Improper equipment match (e.g., no AHRI certificate, no CEE
matching directory listing, no OEM performance data, etc.)
(§3.3 QI Standard) onsite inspection
Airflow
(heat exchanger) NA  Airflow exceeds the tolerances set in the QI Standard
(§4.1 QI Standard)
Refrigerant
charge NA  Charge exceeds the tolerances set in the QI Standard
(§4.2 QI Standard)
 Immediately correctable  Incorrect wire size
Electrical installation mistakes (e.g.,  Incorrect grounding
(§4.3 QI Standard) bare wire, loose grounding,  Line voltage out of OEM specifications
etc.)  Component amp draw out of OEM specifications
 Firing rate exceeds the tolerances set in the QI Standard
On-Rate  Temperature rise exceeds the tolerances set in the QI Standard
NA
(§4.4 QI Standard)  Oil nozzle flow rate exceeds the tolerances set in the QI Standard
 Oil pump pressure exceeds the tolerances set in the QI Standard
 Immediately correctable  Wrong vent size.
Venting strapping and support  Wrong vent pipe material or classification
(§4.5 QI Standard)  Signs of condensate on vent system
 Improper condensate drains
System controls  Controls do not control all modes of operation
NA
(§4.6 QI Standard)  Safety controls do not function as specified
 Duct installation is incorrect
Duct leakage  New or existing construction, duct leakage exceeds the tolerances
but repaired.
(§5.1 QI Standard) set in the QI Standard
 Filter door seal is corrected.
Air balancing  New or existing construction, residential or commercial, airflow
NA
(§5.2 QI Standard) exceeds the tolerances set in the QI Standard
 Any missing items restored to Missing copies of:
installation file  Load calculation forms and applicable worksheets
 Supporting drawings or architectural plans
 Manufacturer’s performance data
System
 Equipment matching
documentation
 Airflow across the heat exchanger measurement or method of test
(§6.1 QI Standard)
 Refrigerant charge measurement and method of test
 On Rate measurements and noted method of test
 Duct leakage measurement and method of test
 Air balance measurements and method of test
 Any missing items restored to Missing copies of:
installation file  Briefing on sequence of operation
Building owner
 Maintenance requirements, owner’s maintenance tasks,
education
maintenance contact information
(§6.2 QI Standard)
 Warranty coverage, owner’s requirements, warranty contact
information.

PARTICIPANT’S ROLES – CONTRACTOR RESPONSIBILITIES Page 17
PART 2: PARTICIPANT’S ROLES AND RESPONSIBILITIES

This section specifies the roles of the participants in a verification effort to establish that HVAC
system installations meet the QI Standard. The administrative details in this section are meant to
clarify the responsibilities of each participant.
6.0 CONTRACTOR’S RESPONSIBILITIES

6.1 Requirements for participation:
6.1.1 Occupational Responsibilities: The contractor is responsible for complying with
all applicable jurisdictional requirements for licenses, insurance, and bonds.
6.1.2 Liability: The contractor is responsible for the installation of the HVAC system
throughout the verification process. The Contractor shall maintain at least the
minimum levels of insurance and bonding as required by the authority having
jurisdiction.
6.1.3 Tools and instrumentation:
6.1.3.1 Calibration: Use accurate measuring instruments and equipment.
Maintain current calibration reports (Appendix A – Sample Forms and
Reports) for applicable tools.
6.1.3.2 Training: Contractors shall ensure technicians and installers use and
are trained on the pertinent installation, diagnostic, and measurement
instruments and equipment.
6.2 General obligations:
6.2.1 Installation Responsibilities: Contractor shall install HVAC systems in
accordance with the QI Standard and other applicable installation guidance:
OEM instructions, building codes, and all pertinent regulations for the state,
county, or municipality in which they operate.
6.2.2 Installation file submissions: In a timely manner, submit an installation file,
which contains the required information from §5.0, to the Administrator or
Verifier for each HVAC installation that is intended for verification to the QI
Standard
6.2.3 Cooperation:
6.2.3.1 Provide the Verifier with the names and contact information for the
primary and secondary points of contact for the business.
6.2.3.2 Afford such accommodation and cooperation as is necessary to enable
the Verifier to assess the HVAC system for the verification.
6.2.4 In-Field verification attendance: The Contractor shall attend the in-field
verification at their discretion.
6.2.5 In-Field verification re-inspection: The Contractor shall coordinate testing for
anomalies or re-testing of any HVAC systems.
6.2.6 Complaints and appeals: Comply with the Administrator’s rules for complaints
and appeals.
6.2.7 Fees: Pay fees as determined by the Administrator.

Page 18 PARTICIPANT’S ROLES – VERIFIER RESPONSIBILITIES
7.0 VERIFIER’S RESPONSIBILITIES

7.1 Requirements for participation
7.1.1 Occupational Responsibilities: The Verifier shall obtain and maintain appropriate
licensing, insurance, and bonding.
7.1.2 Verification Responsibilities: Ensure the installed HVAC system meets the
requirements specified in the QI Standard.
7.1.3 Liability: The Verifier shall have the applicable insurance and bonding at the
appropriate levels for potential liabilities arising from its activities.
7.1.4 Licensing and Experience: Verifiers shall possess the necessary skill sets (See
Table 5: Verifiers Skill Sets) and required licenses (by the authority having
jurisdiction) for the measurements required by the QI Standard. See Appendix C
for samples of documentation demonstrating these skill sets.
Table 5: Verifiers Skill Sets

Applicable
Skill Set
QI Section
Basic Skills
Basic math
 Add  Calculate area
 Subtract  Read a tape measure
 Multiply  Apply figures to algebraic formulas and
 Divide perform functions to achieve answer
Problem solving skills
 Ability to read and understand
 Ability to read and understand OEM
written instructions
installation instructions
–
 Ability to reason logically

Equipment operation
 Cycle equipment through all phases of
 Operate emergency disconnects operation (heat, cool, fan only, auxiliary
heat only)
Mobility
 Climb 10’ step ladder, hold a
capture-hood, and record data  Crawl in a 3’ tall, 20’ long crawlspace
dragging a tool bag
 Able to lift 30 pounds
Interpersonal skills
 Relates well to others  Can present information clearly
Understands heat loss/gain calculation methodologies
 Heat transfer multipliers  Space loads
 Accepted defaults  System loads
§3.1 Load Calculations
 Unacceptable defaults
Understands principles of heat transfer
 Hot – cold  R Value / insulation / heat resistance
 Temperature difference  Sensible & latent heat
 U Value / heat conductance
Understands building blueprints/plans
 Images  Illustrations
 Diagrams  Legends
 Orientation

PARTICIPANT’S ROLES – VERIFIER RESPONSIBILITIES Page 19
Table 5: Verifiers Skill Sets (continued)

Applicable
Skill Set
QI Section
Understands OEM performance data:
§3.2 Equipment
 Operating conditions  Equipment capacity at field
Selection
 Basic equipment nomenclature conditions
Understands QI sizing guidance:
 AC, heat pump, furnace, boiler  Heating dominated climate
 Cooling dominated climate
Can identify a matched set in the AHRI database
Matched
Systems
Can identify a matched set in the CEE directory

§3.3
Can identify a matched set using OEM performance data

Can identify equipment to ensure what is specified is what is installed
Knowledge of:
4.1 Airflow (heat exchanger)
 Airflow dynamics  Fan laws

Knowledge of airflow tools:
 Calibrated fan  Anemometer (hotwire or vane/rotary style)
 Manometer  Flow grid
 Static pressure probe  Pitot tube
 Thermometer  Use a multi-meter
Knowledge of airflow procedures:
 Section a duct for a traverse  “Clock” a gas meter
 Pressure matching  Blower curve data
Possess EPA 608 Certification (Type II, III, or Universal)
§4.2 Refrigerant
Ability to convert a temperature to a pressure or vice versa for a given refrigerant

(Knowledge of pressure temperature chart)
Charge
Ability to select the correct manifold gauge set for the refrigerant tested
Ability to read pressure on a manifold gauge set for the refrigerant tested
Ability to connect refrigerant hoses to a Schrader valve
Ability to read a thermometer
Knowledge of electrical components
§4.3 Electrical
Knowledge of electrical measurement instruments

Knowledge of electrical measurements:
 Volts  Amps
Knowledge of electrical codes:
 Fuses  Wire sizing
Knowledge of:
§4.4 On-
 Gas pressure  Manifold pressure

rate
 Fuel nozzle sizes  Fuel pump pressure

 Nozzle orientation  Measure temperatures
Knowledge of pertinent information relating to:
 International Fuel Gas Code venting
§4.5 Combustion
 National Fuel Gas Code venting tables

tables
Venting
 OEM instructions for Type I, II, III,  Local codes for Type I, II, III, and
and IV appliances IV appliances
 Different types of vent
 Vent connections
pipe/materials
 Vent strapping and supporting

Page 20 PARTICIPANT’S ROLES – VERIFIER RESPONSIBILITIES
Table 5: Verifiers Skill Sets (continued)

Applicable
Skill Set
QI Section
Equipment operation:
Controls
System
 Cycle equipment through all phases of
§4.6
 Cycle zone controls for each controlled

operation (heat, cool, fan only,
zone
auxiliary heat only)
Knowledge of air leakage measurement procedures:
§5.1 Duct Leakage
 Total supply and return compared to

 Pressure testing
airflow at the heat exchanger
 Hybrid pressurization / blower door
 Blower door subtraction method
subtraction
Knowledge of air leakage measurement instruments:
 Calibrated fans  Blower doors
 Capture hoods
Knowledge of:
 Airflow dynamics  Fan laws
§5.2 Airflow
Balance
Knowledge of airflow measurement instruments:

 Anemometer (hotwire)  Manometer
 Capture hood  Pitot tube
Knowledge of airflow procedures (e.g., AABC, ACCA, ASHRAE, NBI, NEBB, SMACNA,
and TABB):
7.1.5 Tools and instrumentation:

7.1.5.1 Calibration: Use accurate measuring instruments and equipment.
Maintain current calibration reports (Appendix A – Sample Forms and
Reports) for applicable tools.
7.1.5.2 Training: Verifiers shall ensure all in-field verification personnel use
and are trained on pertinent installation, diagnostic, and measurements
instrumentation and equipment.
7.1.5.3 Documentation: Verifiers will maintain documentation demonstrating
conformance to calibration requirements
7.2 Prevention of conflict of interest: Verifiers, who are HVAC contractors, will use other
Verifiers to review installation files and conduct in-field verification on their own HVAC
system installations.
7.3.1 Verifications: Provide objective and un-biased evaluations of HVAC systems.
7.3.2 Documentation: Accurately record and review the results of the verifications with
the Contractor and the Administrator.
7.3.3 Complaints and Appeals: Address complaints and appeals to the Administrator in
accordance with the Administrator’s established procedures.
7.3.4 Releasing Verifications Results: Relay to the Contractor’s identified primary and
secondary points of contact the results of the verification.
7.3.5 Information Control: As instructed by the Administrator, release information
about an HVAC system’s verification. The Contractor shall receive the first
notification of deficiencies and nonconformities to allow for their resolution.

PARTICIPANT’S ROLES – VERIFIER RESPONSIBILITIES Page 21
7.4 Verification protocols: The Verifier shall verify an HVAC system installation in two
stages: review of the installation file and the in-field verification.
7.4.1 Installation file review: The Verifier shall review the HVAC system installation
file and verify that the necessary information is present and correct (see Section
5.1).
7.4.2 In-field verification:
7.4.2.1 Coordination: The Verifier shall coordinate the verification of an
HVAC system with the contractor and the building owner. The
Verifier shall call the Contractor for target dates and then coordinate
with the building owner for one of the target dates.
7.4.2.2 Records and measurements: Record the results of measurements, tests,
and observations of the HVAC system and ensure they meet the QI
Standard.
7.4.3 Verification or disapproval of an HVAC system to meet the QI Standard:
7.4.3.1 If the HVAC installation passes all applicable portions of the
verification, then the Verifier provides the Administrator with the
documentation confirming the HVAC system complies with the QI
Standard.
7.4.3.2 If the HVAC installation fails the verification, then the Verifier shall
review the nonconformities that caused the denial with the Contractor’s
primary or secondary point of contact and provide necessary
information to the Administrator.
7.5 Resolution of Safety Faults identified by Verifier: If a Verifier observes an obvious and
imminent safety issue that would cause harm to the building owner, occupant, or installing
contractor, then they shall immediately take the following action:
7.5.1 If applicable, call 911.
7.5.2 In the absence of any other responsible party, initiate steps to resolve the
immediate safety issue (e.g., turn off power or fuel supply).
7.5.3 Alert the following parties of actions taken:
7.5.3.1 Installing Contractor
7.5.3.2 Building owner (or designated point of contact )
7.5.3.3 Fuel (gas or oil) company, if applicable
7.5.3.4 Administrator
7.5.4 Document actions taken, person(s) notified, date, time, etc.
7.6 Document control and records management: The Verifier shall follow the Administrator’s
requirements for document control and records management.
7.7 Internal audits: Perform internal audits, at least annually to identify and incorporate good
practices and to correct inadequacies.

Page 22 PARTICIPANT’S ROLES – ADMINISTRATOR RESPONSIBILITIES
8.0 ADMINISTRATOR’S RESPONSIBILITIES

8.1 Requirements for participation:
8.1.1 Legal identity: Shall be a registered legal entity. Shall have a description of its
legal status, including the names of its owners if applicable and, if different, the
names of the organization(s) or person(s) who control it.
8.1.2 Financial Security: Shall have sufficient financial resources and insurance to
satisfy expenses and liabilities arising from a QI verification effort.
8.1.3 Organization: Shall establish a verification effort which provides confidence,
and safeguards the objectivity and impartiality of its activities.
8.1.4 Oversight: Provide supervision of a verification effort in accordance with the QI
Standard and the ACCA verification protocols.
8.2.1 Verification standard compliance: Shall document, implement, and maintain
procedures in accordance with the ACCA verification protocols.
8.2.2 Application processing: The Administrator shall establish requirements for
Contractors and Verifiers who participate in the QI verification activity:
8.2.3 HVAC system verification:
8.2.3.1 Ensure objective and appropriately proficient Verifiers are used to
verify HVAC system installations.
8.2.3.2 Provide HVAC system sampling criteria which are independent, seek a
representative sample, and consider Verifier’s input.
8.3 Complaints and Appeals: The Administrator shall develop and implement a process for the
management and resolution of complaints in an expedient manner.
8.4 QI Brand Protection: The Administrator shall establish policies and procedures to protect
the use of the logos and certificates which represent that HVAC system meets the
requirements for the QI Standard.
8.5 Administrative requirements: The Administrator shall develop and implement the
management procedures for:
8.5.1 Creation of documents, forms, and applications
8.5.2 Control of records and information flow throughout the verification effort
8.5.3 Protection of records confidentiality
8.5.4 Maintenance of records after completion of the verification process

TABLE OF APPENDICES AND FIGURES Page 23
TABLE OF APPENDICES AND FIGURES

[These appendices are not part of the standard. They are merely informative and do not
Appendix A
Figure A1: Sample Contractor’s Installation File Summary............................................................... 25
Figure A2: EPA Energystar Commissioning Report (Page 1) ............................................................. 26
Figure A3: EPA Energystar Commissioning Report (Page 2) ............................................................ 27
Figure A4: Sample Test And Balance Report ..................................................................................... 28
Figure A5: HVAC System QI Checklist (Page 1)............................................................................... 29
Figure A6: HVAC System QIChecklist (Page 2)................................................................................ 30
Figure A7: Light Commercial Load Calculation Sample N1 Form .................................................... 31
Figure A8: Residential Load Calculation Sample J1 Form................................................................. 32
Figure A9: Residential Load Calculation Sample J1ae....................................................................... 33
Figure A10: Equipment Performance Data Sample ............................................................................ 34
Figure A11: Test Instrument/Gauge Calibration Report ..................................................................... 34
Figure A12: Matched Systems – AHRI Certificate Sample................................................................ 35
Figure A13: Matched Systems – CEE Directory Printout Sample...................................................... 36
Figure A14: Example Of Matched System From Oem Performance Data ......................................... 37
Figure A15: Administrator Survey Of Contractor: Verifier................................................................ 37
Figure A16: Administrator Survey Of Building Owner: Verifier ....................................................... 38
Figure A17: Administrator Survey Of Building Owner: Contractor................................................... 38
Appendix B
Figure B1: Sample Fee Structures........................................................................................................ 39
Figure B2: Sample Incentives .............................................................................................................. 39
Appendix C
Figure C1: Acceptable Documentation Demonstrating a Verifier Skill Set ........................................ 40
Figure C2: Acceptable Documentation Demonstrating a Verifier Skill Set (continued) ........................ 41

Page 24 APPENDIX A – SAMPLE FORMS AND REPORTS
APPENDIX A │ SAMPLE FORMS AND REPORTS

[This Appendix is not part of the standard. It is merely informative and does not
The samples forms illustrated here may be used by Contractors and Verifiers. These forms are not
required for compliance to the QI Specification, they are offered as a way to document the necessary
information. The questionnaires are offered for use in a telephone survey.

APPENDIX A – SAMPLE FORMS AND REPORTS Page 25
Figure A1: Sample Contractor’s Installation file Summary

Figure A2: EPA EnergyStar Commissioning Report (Page 1)

Figure A3: EPA EnergyStar Commissioning Report (Page 2)

Figure A4: Sample Test and Balance Report

APPENDIX A – Sample Forms and Reports Page 29
Figure A5: HVAC System QI Checklist (Page 1)

Page 30 APPENDIX A – Sample Forms and Reports
Figure A6: HVAC System QI Checklist (Page 2)

APPENDIX A – Sample Forms and Reports Page 31
Figure A7: Light Commercial Load Calculation Sample N1 Form

Figure A8: Residential Load Calculation Sample J1 Form

Figure A9: Residential Load Calculation Sample J1AE

Figure A10: Equipment Performance Data Sample
Test Instrument/Gauge Calibration Report

Manufacturer’s Last Calibration
Test Instrument/Gauge Manufacturer Calibration Company, Phone
Calibration
Model Requirements number
Date
ABC Co, Ace Calibration,
Flow hood Annually Jan 2008
M# Flow 123 800-555-1212
XYZ Co, Ace Calibration,
Electric Multi-meter 3 years Jan 08
M#: Digi 9876 800-555-1212
Figure A11: Test Instrument/Gauge Calibration Report

Figure A12: Matched Systems – AHRI Certificate Sample

Figure A13: Matched Systems – CEE Directory Printout Sample

Figure A14: Example of Matched System from OEM Performance Data
Contractor Survey: Verifier

Contractors are encouraged to answer the following questions about the certification field
inspection with regards to the Verifier:
1. Did the Verifier properly coordinate the field
inspection with you? Yes or No
2. Was the Verifier on time? Yes or No
3. What is the name and position of the company
representative who accompanied the Verifier
during the field inspection? ______________________
4. Was the Verifier professional? Yes or No
Explain:
Figure A15: Administrator Survey of Contractor: Verifier

Building Owner Survey: Verifier

Building owners are encouraged to answer the following questions about the
certification field inspection:
1. Was the inspection done on time? Yes or No
2. Was the inspection done in a timely manner? Yes or No
3. Was the inspection team courteous? Yes or No
4. Did the inspection team leave the premises as
they found them? Yes or No
5. Were the results of the inspection explained to your
satisfaction? Yes or No
Figure A16: Administrator Survey of Building Owner: Verifier
Building Owner Survey: Contractor

The Administrator will introduce themselves and ask only the following questions:
1. Do you have a few moments to answer 8 more questions? Yes or No
2. Were you in the building when the contractor completed
the installation? If no, skip to question 10. Yes or No
3. Did the installing contractor explain how to use the system? Yes or No
4. Did the installing contractor explain the maintenance requirements? Yes or No
5. Were your maintenance responsibilities explained to you? Yes or No
6. Did the installing contractor explain the equipment warranty? Yes or No
7. Did the installing contractor explain where your system’s documentation is? Yes or No
8. Who are you to call for a warranty claim? Yes or No
9. Are you satisfied with the HVAC system installation? Yes or No
Figure A17: Administrator Survey of Building Owner: Contractor

APPENDIX B – SAMPLE FEE AND INCENTIVE GUIDANCE FOR VERIFICATION EFFORTS Page 39
APPENDIX B │ SAMPLE FEE AND INCENTIVE GUIDANCE FOR VERIFICATION EFFORTS

Administrators may wish to implement a fee structure to defray costs associated with HVAC system
submissions. The fees charged could offset all or a portion of the verification costs for HVAC
installations that do not meet the QI Standard’s requirements.
Service Fee Qualification for Fee Refund

Cost for time spent in review Installation file appears complete and
Review of Installation file information
an installation file. information passes review
Cost of sending a verifier or
Installation file information verified
Onsite visit of HVAC installation verifier team to a job site to
and HVAC installation passes review
perform an in-field verification
Expert System HVAC installation Cost of submitting the Installation file information and
data review information measurements pass review
Cost of sending a verifier or
Contractor Visit to review Installation
verifier team to perform the
files
Contractor verification
Cost of local printer for size of
Duplication of a Lost Installation file
file plus delivery expenses
Figure B1: Sample Fee Structures
Objective Paid To: Incentive

Building/Home Owner, when
Successful access to premises for they must miss work or other Estimated cost of missing ½ day of
HVAC Installation Verification obligations to provide verifier work.
access to the building/home.
Successful completion of Installation

Contractor ¼ of estimated cost to implement QI
file review
Successful completion of in-field

Contractor ¾ of estimated cost to implement QI
verification
Figure B2: Sample Incentives

Page 40 APPENDIX C – SAMPLE DOCUMENTATION THAT DEMONSTRATE VERIFIER COMPETENCY
APPENDIX C │ SAMPLE DOCUMENTATION THAT DEMONSTRATE VERIFIER COMPETENCY

The credibility of a verification effort depends on the Verifiers ability to confidently and professionally
interact with Contractors and building owners. Figures C1 and C2 offer examples of certificates which
demonstrate knowledge in the skills needed to verify HVAC system installations. Administrators may
accept these examples as an indication of a Verifier’s proficiency in each of the following aspects of the
QI Standard. These forms of acceptable documentation are not required; this list is neither exhaustive nor
comprehensive.
The accreditation of any education program providing documentation should be evaluated to ensure it is
valid, reliable, and defensible. Documentation is preferred from organizations or education programs that
meet or are in the process of meeting ISO 17024. ISO 1724 demonstrates an approved level of
accreditation.
Applicable
QI Section
Acceptable Documentation
Basic Skills
–
High School diploma or equivalency

Demonstrated ability to perform physical requirements: climb, lift, etc.
ACCA HVAC Fundamentals Certification, or
QI §3.1 Load
Calculations
ASHRAE Certificate, or
Documentation from an accredited HVAC technical school or program9, or
Education Program for Instructor Certification (EPIC) certificate, or
TABB certificate, or
State or Municipal-recognized Journeyman or higher HVAC Mechanic or equivalent certification9.
ACCA HVAC Fundamentals certificate, or
Equipment
Selection
QI §3.2
Education Program for Instructor Certification (EPIC) certificate, or

Manufacturer's training, or
State or Municipal-recognized Journeyman or higher HVAC Mechanic or equivalent certification 9.
ACCA HVAC Fundamentals certificate
QI §3.3 Matched
Documentation from an accredited HVAC technical school or program 9, or

Systems
Education Program for Instructor Certification (EPIC) certificate,

Manufacturer's training,
(heat exchanger)
QI §4.1 Airflow
AABC certification, or
NBI certification, or
NEBB certification, or
NATE Air Distribution service level certification, or
TABB certification, or
Figure C1: Acceptable Documentation Demonstrating a Verifier Skill Set
9
Documentation or supplemental information (e.g., course syllabus) should demonstrate knowledge was tested for
this element of the QI Standard.

APPENDIX C – SAMPLE DOCUMENTATION THAT DEMONSTRATE VERIFIER COMPETENCY Page 41
Applicable
QI Section
Acceptable Documentation
EPA 608 certification and one of the following:
Refrigerant
QI §4.2
Charge
NATE AC or HEAT Pump Service certification, or
Contractor's license (if required by authority having jurisdiction), or
Electrical
QI §4.3
Any NATE service level certification, or

NATE service level Gas or Oil certification, or
On-rate
QI §4.4

Combustion
NATE Gas or Oil service level certification, or

Venting
QI §4.5
National Fuel Gas Code certification, or

Any NATE service level certification,
QI §4.6 System

Controls
OEM certification, or
QI §5.1 Duct Leakage
HERS certification, or
BPI Heating Specialist certification, or
QI §5.2 Airflow
Balance
Figure C2: Acceptable Documentation Demonstrating a Verifier Skill Set (continued)
9
Documentation or supplemental information (e.g., course syllabus) should demonstrate knowledge was tested for
this element of the QI Standard.

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AIR CONDITIONING

CONTRACTORS OF AMERICA ACCA Standard 9

Establishes Minimum Requirements for

The Air Conditioning Contractors of America Educational

© 2009, Air Conditioning Contractors of America

Disclaimer and Legal Notice

HVAC Quality Installation Verification Protocols

Richard Dean (Environmental Systems Associates; Columbia, MD)

Ellis G. Guiles, Jr. P.E. (TAG Mechanical; Syracuse, NY)

Jerry Adams (Oncor Electric Delivery; Dallas, TX)

Jill Cornelius (WI Focus on Energy; Madison, WI)

Manny Cano (Lennox Industries; Lees’ Summit, MO)

Gary E. Georgette (Carrier Corporation; Indianapolis, IN)

Gary Andis (National Energy Management Institute; Bristol, VA)

Glenn C. Hourahan, P.E. (Air Conditioning Contractors of America; Arlington, VA)

Staff support to the committee: Wesley R. Davis (ACCA; Arlington, VA)

HVAC Quality Installation Verification Protocols

Ron Bladen (Code Specialist, Fairfax County; Fairfax, VA)

HVAC Quality Installation Verification Protocols

HVAC Quality Installation Verification Protocols

HVAC Quality Installation Verification Protocols

PART 1: VERIFICATION PROTOCOLS ............................................................................................................. 1

PART 2: PARTICIPANT’S ROLES AND RESPONSIBILITIES............................................................................. 17

TABLE OF APPENDICES AND FIGURES......................................................................................................... 23

HVAC Quality Installation Verification Protocols

PART 1: VERIFICATION PROTOCOLS

1.0 PURPOSE AND SCOPE

HVAC Quality Installation Verification Protocols

3.0 PROCESS OVERVIEW:

HVAC Quality Installation Verification Protocols

Contractor coordinates next

Figure 1: Illustration of Process Overview

HVAC Quality Installation Verification Protocols

4.0 SAMPLING PROTOCOLS

Table 1: Sampling Protocol Summary (as allowed by Administrator)

HVAC Quality Installation Verification Protocols

HVAC Quality Installation Verification Protocols

5.0 EVALUATION PROTOCOLS

5.1 Installation file review:

HVAC Quality Installation Verification Protocols

h. Duct loads: Ensure load calculation procedure includes the system

HVAC Quality Installation Verification Protocols

HVAC system installation (see the System Documentation section of

HVAC Quality Installation Verification Protocols

Table 2 Required Information Reported by the Verifier

○ Grains diff ○ Latitude

HVAC Quality Installation Verification Protocols

Table 2 Required Information Reported by the Verifier (continued)

HVAC Quality Installation Verification Protocols

Table 2 Required Information Reported by the Verifier (continued)

(electric heat only)

HVAC Quality Installation Verification Protocols

Table 2 Required Information Reported by the Verifier (continued)

(§4.3 QI Standard)  Ensure the equipment is properly grounded

HVAC Quality Installation Verification Protocols

Table 2 Required Information Reported by the Verifier (continued)

 Attach OEM instructions and list required

Combustion venting measurements (typical measurements are similar to those for

 Type of HVAC system

 Calibrated fan pressure