Ch-5, COMPOSITION, CARE & CLEANING OF DIFFERENT SURFACE
Ch-5, COMPOSITION, CARE & CLEANING OF DIFFERENT SURFACE
Ch-5, COMPOSITION, CARE & CLEANING OF DIFFERENT SURFACE
SURFACE
METALS
1. SILVER: Soft, malleable and ductile metal with a brilliant sheen. Used as EPNS
(Electroplated Nickle Silver) for making cutlery, utensils & decorative artifacts.
Types of silver
o Sterling Silver: Alloy containing 92.5% silver and rest copper. Copper hardens the
silver without affecting its properties. More expensive than silver plated alloy, so not
used in hotels. Usually used for jewellery.
o Silver plating: Table silver or silverware is made of silver plated alloy. A base is
made with an alloy of nickel, copper and often brass and no silver. However they
are plated with silver by electrolysis. The resultant is EPNS (Electroplated Nickel
Silver).
Maintenance challenges:
✓ Silver pits: Small pits on articles. If left in contact with salt for too long especially
cutlery. To prevent pitting, silver cruet sets should be fitted with glass liners and
silver spoons should not be kept in salt for long.
✓ Scratching: Silver being soft metal gets scratched easily if rubbed with hard scrubbers
or surfaces.
✓ Tarnishing: Action of compounds of sulphur / oxide present in atmosphere and
certain foods like fish, onion, pickles, juices etc. Tarnish is Silver Sulphide / silver
oxide varies from yellow, brown to blue black in color.
Cleaning / Polishing Procedures:
• Regular cleaning:
1. Wash the article with hot detergent solution, scrubbing with cotton cloth.
2. Rinse in clean boiling water.
3. Drain water and wipe when still warm with lint free cloth.
4. Toothpaste (soft abrasive) can be rubbed over the article and left for some time
and then washed off.
• Silver Dip:
1. Used for tarnished silver. It is a pink color liquid based on acid solution of
THIOUREA compound into which articles are immersed completely, for very
short time, friction not required.
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2. Then washed with warm water and dried.
3. It should not be used too frequently and do not put in stainless steel containers.
▪ Proprietary Preparations:
1. Jeweler’s rouge – A very fine powder of iron/ferric oxide which is rubbed on
the silver surface to polish it. It is available as powder, bars, paste and even
laced on a polishing cloth.
2. Polish rubbed on article, allowed to dry and then buffed. Eg. SILVO
▪ Plate Powder:
1. Pink powder mixed with methylated spirit to form smooth paste.
2. Paste rubbed don article and left to dry. Then rubbed off with rags.
3. Rinsed with boiling water and wiped with clean cloth.
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▪ Burnishing Machine:
1. Consists of revolving drum. Highly polished steel balls are immersed in
detergent solution with silver articles. The steel balls should always be kept
under water to prevent rusting.
2. The machine rotates and friction between steel balls polishes the silver.
3. Articles are rinsed in hot water and dried.
2. STEEL: An alloy of Iron. Mainly iron and carbon. Used in the form of Chrome steel
for manufacture of baths, sinks etc and stainless steel for cutlery, sanitary ware,
furniture, utensils etc.
Types of Steel:
o Chrome steel: Steel coated with Chromium. Ex. in taps, shower fittings etc.
Doesn’t get tarnished, only becomes spotted with water.
o Stainless steel: Steel + 8-25% Chromium, making it corrosion resistant. Used in
cutlery, sinks etc. For spoons & forks: steel + 18% chromium + 8% nickel are
used. Harmed by silver dip, bleaches and acidic solutions.
o Galvanized steel: Steel coated with zinc to prevent tarnishing. Used for buckets.
Cleanining / Polishing:
➢ Washed in hot detergent solution with soft nylon scrubber, rinsed in clean water
and dried with linen cloth. (No harsh abrasives).
➢ For greasy stains Sodium Bicarbonate can be used.
➢ Occasionally polished to remove scratches and stubborn water marks.(proprietary
polish)
3. COPPER: Metal with orange brown tinge. Used in wall paneling, cutlery, cookware,
vases, bowls etc. Copper cookware lined with tin or nickel as it reacts with some
foods. May be lacquered to avoid tarnishing.
Lacquering is a process of coating the metal with shellac (flakes of lac – animal
resin) solution giving it a protective coat.
Cleaning / Polishing:
✓ Washed in warm water, rubbed with a mixture of salt, fine sand and vinegar.
✓ Rinsed in warm water and dried with lint free cloth.
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✓ Thin coat of vegetable oil applied to avoid tarnish.
✓ Heavy tarnish: weak ammonia solution used.
✓ May be polished with proprietary polish. Unlacquered copper requires frequent
polishing.
4. BRASS: Golden- brown alloy of COPPER & ZINC. Used in making window fittings,
railings, taps, ashtrays etc. It tarnishes & scratches easily, thus are usually
lacquered.
Cleaning / Polishing:
Remove dirt from surface with a duster.
Rub the article with a paste of tamarind & salt. Or, Paste of white flour, salt and
vinegar in equal parts to remove mild tarnish. Rinse, dry and polish.
In very bad cases, soak brass article for 12 hrs in washing soda solution and then
rinse and polish.
Polish with BRASSO or KIWI CLEAN BRASS.
5. BRONZE: Brown alloy of COPPER & TIN. Used in making works of art and medals.
Cleaning / Polishing:
Dust the article, wash well with water.
Apply one part muriatic acid and two parts water.
Allow it to dry and then polish with vegetable oil.
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6. ALUMINUM: Silvery, light weight, malleable & ductile. Used in light fittings, window
frames, furniture items, door fittings, utensils etc. Not tarnished by air but harmed
by alkalis and stained by acids, so anodized to prevent damage.
Cleaning / Polishing:
❖ Wash in hot detergent solution, scrub with soft steel wool.
❖ Use mild abrasive only in case of stubborn stains.
❖ Discoloration can be removed with boiling solution of water & lemon, rinsing and
drying.
❖ Showpieces may be polished to maintain gloss.
7. IRON: Silver – white metal of great strength. Used in making furniture, buckets,
cookware etc. Iron can be forged or cast. Wrought iron is shaped by heating and
hammering when hot, thus FORGED. CAST iron is hard alloy of iron, carbon and
silicon cast in mould.
Maintenance challenges:
• Cast iron utensils need to be seasoned before first use to prevent RUSTING.
• Article is washed in mild soap and dried.
• Inside surface is rubbed with vegetable oil and heating in slow oven for 2 hrs.
• Enamelled cast iron requires no seasoning.
Cleaning:
▪ Unprotected iron should be washed only when required and dried thoroughly.
▪ Galvanized iron requires regular washing and thorough drying.
▪ Rust can be removed with fine steel wool dampened in oxalic acid.
▪ Don’t store in damp areas.
▪ Before long term storage, coat with oil or black lead( Graphite).
GLASS
Glass is a transparent, lustrous, and brittle material made from silica or sand. A
mixture of pure, fine sand, soda or potash, and other ingredients.
Glass manufacturing: These ingredients are carefully measured out. This is called
‘batch’. The batch is fed into a furnace and heated to an extremely high temperature,
above 1300 degree Celsius, where it fuses into molten glass. From the furnace, the molten
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glass is led away for shaping with various casts / instruments. After shaping, the glass is
cooled by a process called ‘annealing’.
Glass is used in making Doors, Windows, Furniture, Vases, Lighting fixtures, Mirrors,
Partitions, Tableware, Kitchenware and Bottles
GLASS CLASSIFICATION
On the basis of constituents and properties
On the basis of use and form
On the basis of safety
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• Fibreglass - Glass can be manufactured as a textile fibre, which may be used for
making curtains and fire blankets. Fibreglass may also be manufactured as rigid
sheets of plastic or other material with glass filaments embedded for strength.
Fibreglass is fire-proof, impermeable, and resistant to damage by pests, sunlight, or
air. They are also used to manage acoustics in an area.
• Obscured Glass - This is a type actually derived from flat glass. It is textured from
one side, so that some light passes through and some is blocked or distorted, so
that the material is not entirely transparent. It is used in making bathroom windows
and the areas where privacy is desired.
• Hollow Glassware - This is produced by blowing, moulding, and pressing molten
glass into the desired shapes.
• Cut Glass - This glass is expensive and used for chandeliers, vases and quality
glassware.
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glass surfaces, especially flat sheets, require frequent cleaning.
• Dusting should be done daily with a lint-free cloth.
• Damp dusting needs to be done whenever necessary. Light soiling and greasy
fingerprints should be wiped away with a solution of vinegar and water (1:1) or a
solution of 9ml liquid ammonia in approximately 1 litre of water.
• Glass cleaners applied with a sponge also clean glass effectively.
• For cleaning larger surfaces, a small window squeegee may be used.
• Stubborn marks on mirrors—such as toothpaste deposits, hair-spray, and make-
up—should be removed by wiping with a cloth moistened with methylated spirit.
• Newsprint contains an effective solvent, therefore newspaper can be used to
remove marks from windows too.
• Use a lint-free cloth to dry the glass surface afterwards.
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Chandelier Cleaning
• Chandeliers are usually featured in the public areas i.e. in lobbies, banquet halls, and
VIP suites.
• They can be cleaned by bringing down and cleaning each piece with spirit.
• Cleaning chandeliers is a time-consuming laborious process; but it should be done
with utmost care since parts from a chandelier , once broken, may not be easy to
replace.
• For cleaning purpose, chandeliers are taken down, dismantled piece by piece, and
dipped into a warm solution of synthetic detergent.
• Each piece is then gently cleaned with a nylon scrubber and rinsed in clean warm
water.
• A second rinsing is done in a mixture of one teaspoon liquid ammonia in 2 ½ litres of
water.
• This results in a brilliant sparkle.
• Another method, which is more efficient, uses an upholstery shampooing machine.
• The machine sprays a detergent solution through a fine nozzle with enough
pressure to clean each prism.
• The dripping wash water is collected in a catch basin or cloth installed below the
chandelier.
LEATHER
Leather is made from the skins of various animals- including sheep, goat, pig and cattle. It
is one of the durable & versatile of all natural materials. The skins are treated in various
ways to get different varieties of leather. Some varieties of leather:
KID: Light colored leather produced from skin of young goats. Used to make
shoes and gloves.
SUEDE: Soft and flexible leather obtained from sheep skin, specially treated.
Used to make shoes,belts, coats & handbags.
MOROCCO: Leather made from goat skin which is very soft and long wearing.
Used in book bindings.
CHAMOIS: Kind of leather used mainly for cleaning and polishing. Originally,
skin of antelope was used, but now simulated sheep skin is used.
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Leather can be dyed in a variety of colors and is used for belts, gloves, shoes, purses,
wallets, luggage, upholstery, book bindings etc. It is expensive and should be kept supple
to prevent cracking. It also picks up oil & grease readily.
Cleaning of leather
General cleaning involves daily dusting or suction cleaning.
In case of soiling, wipe the leather with soft cloth wrung out of warm water and mild
detergent.
Follow with damp dusting with clean water and then dry thoroughly. Soft brush
may be used for stubborn stains.
Occasionally leather may be polished with a good leather cream polish to keep it
supple.
Solvents should not be used on leather as they stiffen it.
Rexine: It is faux leather is primarily vinyl (poly vinyl chloride, or PVC), but also contains
plasticizers to make it flexible (as compared to PVC tubing), stabilizers to make it light and
ozone resistant and the fabric backing. The backing is probably cotton, but could also be
nylon or polyester. The plasticizers, usually a phthalate of some sort, are generally
considered 'safe,' but will probably break down when burnt. The
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stabilizers are typically heavy metals (lead, etc), but those won't vaporize, or likely even
melt out when the fabric is burnt. Chlorine gas is released the burning of faux leather.
PLASTICS
Plastics are resinous synthetic polymers that have the following qualities or advantages:
➢ They are light in weight.
➢ They are resistant to most chemicals.
➢ They are non conductors to electricity.
➢ They are easy to clean.
➢ They are resistant to moths and other pests.
➢ They are available in attractive colors.
➢ They are on whole reasonably priced.
Types of plastics:
Plastics may be of two types according to their properties:
1. Thermosetting plastics: These are HARD plastics that are moulded by heat and
pressure and do not usually soften when they are reheated
Some examples are:
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▪ LAMINATES: These are manufactured by subjecting layers of paper
impregnated with plastic resins, such as phenolics or melamine, to high
temperature and pressure. A texture may also be introduced in laminates.
These may be stuck directly to wall surfaces or to plywood. They may be used
for making wall panels, countertops and furniture.
2. Thermoplastic: These are SOFT plastics that soften when exposed to heat and
harden again when cool. Most of the plastic materials used in hotels fall under this
group. Some commonly used thermoplastics are:
▪ ACRYLICS: These are light weight plastics that scratch easily and are
damaged by very hot liquids. These are used in trays, sanitary ware,
telephones, furniture and protective panels.
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▪ POLY-TETRA-FLOURO-ETHYLENE (PTFE or TEFLON): These are tough
plastics used in kitchen ware. These are sometimes bonded to iron or
aluminium to give smooth, non stick surface.
▪ POLY VINYL CHLORIDE (PVC): These are used in upholstey fabrics, wall
coverings and rigid form is used in curtain tracks, plumbing fittings, sheet
and tile form and used as used inhibitor on kitchenware articles.
Cleaning procedure:
1) Plastic surfaces are easy to clean and maintain.
2) Daily damp dusting should be done since plastics attract dust due to static
electricity.
3) Light soilage can be removed by wiping with warm solution of synthetic
detergent, followed by rinsing and drying.
4) Never rub plastics with dry cloth as this increases their static electricity and
makes them attract more dust.
5) Textured surfaces need mild scrubbing with a soft brush; Stains should be
removed by rubbing with cloth soaked in methylated spirit.
6) Where plastics come in contact with food such as in refrigerators, a solution
of 9ml sodium bicarbonate to 300 ml of water should be used for cleaning.
CERAMICS: Ceramics are made from sand and clay in various proportions. It is
then baked. Ceramics are glazed i.e coated with a glass like materials. Unglazed
ceramics are highly porous and have an absorbent surface. Ceramics are used for
making sanitary fittings, drain pipes, vases, tiles and crockery.
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Types of ceramics are –
• Earthenware is used extensively for pottery tableware and decorative objects. It is
one of the oldest materials used in pottery. The clay is fired at relatively low
temperatures (1,000–1,150°C), producing a slightly porous, coarse product. To
overcome its porosity, the fired object is covered with finely ground glass powder
suspended in water (coating of vitreous substances is glaze) and is then fired a
second time. Faience, Delft and majolica are examples of earthenware.
• Stoneware clay is fired at a high temperature (about 1,200°C) until made glass-like
(heating and rapid cooling vitrified). Because stoneware is non-porous, glaze is
applied only for decoration. It is a sturdy, chip-resistant and durable material
suitable for use in the kitchen for cooking, baking, storing liquids and as serving
dishes.
• Porcelain is a very hard, translucent white ceramic. The earliest forms of porcelain
originated in China around 1600BC, and by 600AD, Chinese porcelain was a prized
commodity with Arabian traders. Because porcelain was associated with China and
often used to make plates, cups, vases and other works of fine art, it often goes by
the name of ‘fine china
To make porcelain, small amounts of glass, granite and feldspar minerals are
ground up with fine white kaolin clay. Water is then added to the resulting fine white
powder so that it can be kneaded and worked into shape. This is fired in a kiln to
between 1,200–1,450°C. The high silica content of porcelain causes it to fuse and vitrify
at high temperatures. The reaction is similar to what happens while making glass. Thus
porcelain is usually shiny and nonporous.
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Bone china – which is easier to make, harder to chip and stronger than porcelain –
is made by adding ash from cattle bones to clay, feldspar minerals and fine silica
sand.
Manintenance challenges:
Ceramics are prone to cracking and chipping. Crockery must have rolled edges to give
it some additional strength and prevention of chipping.
Cleaning procedure:
Ceramics should be handled with care during cleaning since they are easily cracked
and chipped. Extremely hot or extremely cold temperatures should be avoided. Warm
water and synthetic detergent solution is best for cleaning ceramics. They should be
rinsed thoroughly and dried with a lint free cloth. Persistent stains may be removed
with a damp cloth and little sodium bicarbonate solution applied.
WOOD
Wood is obtained from trees and is hard but porous in nature. It is used because of
its appearance, resilience, cost and insulating properties. However, being porous
material, it absorbs not only liquids but also dust. It is prone to fungal attack and
pest infection. Regular inspection and maintenance are required for them to
withstand regular wear and tear and to maintain it’s appearance.
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More Expensive Comparatively cheaper
E.g. Teak, Mahogany, Walnut, Oak E.g. Pine, Dell, Fir
It is strong and is used for floors It is used for construction of furniture,
(strips, board, block, parquet, mosaic) subfloors, joints, ceilings, broom handles
furniture, wall panelling, kitchen or etc where wood is covered up or out of
restaurant wares. public view.
b) WOOD BOARDS: These are less expensive as compared to solid wood items. The
most commonly used ones include: -
• Hardboard – It is more flexible than chipboard and much thinner. Made from
compressed brown fireboard, it is smooth on one side with a mesh texture on other.
Hardboard is used as a backing for wardrobes, base of drawers, doorpanels, backing
for pictures, base for floor tiles, etc.
• Blockboards – This consists of strips of wood between veneers. The inner strips of
wood are fairly thick (upto 30 mm) making it a strong material usually used for
making shelves and table tops.
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Wood products are nearly always faced with a plastic laminate, sunmica,
formica or wood veneer. Hence they should be cleaned according to their outer
surface. However all of them will deteriorate if excessive amount of water is allowed
to penetrate.
d) CORK It is obtained from bark of trees. It is used in the form of tiles or strips
in varying width. It is extremely porous and will easily crumble, dent, burn and
stain. Its high porous property also means that it has good insulating properties.
It is ideal for notice boards and bathmats, but is also used as floors and walls.
Various forms of cork are – Natural, Resin sealed, Waxed, Vinyl coated.
Cork floors are made from granulated cork moulded into blocks and then
subjected to high pressure and temperature. Natural resin is used to bind the
granules. The blocks are then cut into tiles of requires size and thickness (usually
0.5-1 cm). It is used in offices, corridors
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e) Cellulose lacquer – this is a fairly durable matt applied to solid timber furniture
during manufacture. It should be dusted and wiped with a damp cloth and then
dried with a soft one. Cream or spray polish may be applied to give a gloss finish.
Heat, water and solvents will cause damage.
f) French polish – This is also easily damaged by heat, water and solvents.
Deterioration is caused by light and atmostphere in general. French polishing is
produced by rubbing the solid wooden surface with a solution of Shellac (a dark red
resin) and methylated spirits. It should be dusted daily and polished in the way of
the grain. Occasionally cream, liquid or paste polish maybe applied to remove light
soiling and improve the gloss.
g) Oil – Solid wooden furniture can be given a matt protective finish by rubbing the
surface with a mixture of oil (usually linseed oil) and resin. This process gives very
little protection although it will help to reduce the absorption of water. Daily dusting
is essential. Marks can be removed by lightly rubbing with very fine steel wool. About
twice a year the surface should be rubbed with a mixture of equal quantities of
turpentine and raw linseed oil. Proprietary polishes should be avoided.
h) Paint – This is very widely used on furniture, window frames, doorframes, skirting,
staircase railings, etc. Gloss paint is tougher than matt or silk and will withstand
more frequent washings. All painted wood surfaces should be dusted daily and wiped
with a synthetic detergent solution or solvent weekly. Spray or cream polishes can
be used to retain the shine or gloss on surfaces. Heat, alkalis and abrasives easily
damage paint.
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i) Resin (varnish) – Natural and synthetic resins such as polyesters, melamine and
polyurethane are used extensively on wooden furniture, window frames, skirting,
floors and staircases. The finish maybe glossy or matt and is frequently applied to
furniture made from chipboard. Resin is extremely tough and will resist heat, water,
solvents and abrasives; but once damaged by scratching or chipping, it is very
difficult to repair. Dusting should be done regularly. Cream or spray polish should
be applied on glossy surface after damp wiping. Matt surface should be rubbed up
occasionally using a mixture of 500ml turpentine, 100ml boiled linseed oil and
500ml vinegar.
j) Wax (bees wax) – This is applied on solid wood surfaces. It provides an attractive
finish, exposing the pattern of the wood, but is easily damaged by heat, water and
solvents. Waxed surfaces should be dusted daily and cleaned weekly with cream
and liquid polish.
components including structural members, insulation, ductwork, pipes, and wires. Good
wall finishes are plumb and straight. Surfaces may be smooth or textured and better wall
finishes are durable, eye appealing, stain resistant, abrasion resistant, cleanable, safe
with good insulation property and contribute to the décor of the room.
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Types of wall finishes
1. PAINTS
Paints can be applied to almost any surface provided it is free from water,
grease or dust and is of sound construction. E.g. plaster must be smooth,
hard and not flaking from the underlying plaster or brickwork. As wall
covering paints offer a wide choice of types, colours, degrees of gloss and
designs (murals can be painted). For window frames and sills, door and
skirting boards, slightly glossy paint is required so that along with providing
a contrast in colour and texture to the main wall finish, it acts as a protective
coating, and thus contributing to décor of the room. It is relatively cheap,
easily applied and cleaned and can give a textured and multicoloured effect.
The only disadvantage is that it shows soils (especially for matt paints) and
wall imperfections (in gloss paints) more readily than any other wall covering.
The main types of paints used are:- Emulsion, Alloyd, Multicoloured, Textured
or Plastic, Microporous.
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ones, but generally stains show more in smooth finishes. The pattern maybe floral,
geometric, abstract, striped, etc. The choice depends on the room’s aspect, height,
size and use of room. Large patterned papers tend to overpower and tend to make
the room appear smaller.
3. PLASTIC WALL COVERINGS: These are more decorative than others and some
afford sound insulation. These are obtainable in a variety of sizes, designs and great
price range & may require special adhesives. Many types are available like Plastic
Wall Tiles, Laminated Plastic, Paper backed Vinyl etc.
4. FABRIC WALL COVERINGS: It is possible to cover the walls with any fabric but its
durability will depend upon the fibre & weave used in its manufacturing. Linen &
silk are applied to a paper backing and then fixed onto a framework attaché to the
wall. Fabrics should not stretch or hang loosely. They bring warmth to the room.
5. WOOD PANELLING: Woods used for panelling are usually hard and of decorative
appearance, they may cover the wall completely or form a dado. It may be solid or
veneered and may last for years.
6. GLASS WALL COVERING: It can be used in the form of decorative tiles, sometimes
in form of mosaics. Colored, opaque glass sheets or tiles are used as wall coverings
in hotel bathrooms.
7. METAL WALL COVERINGS: It may be used for decorative purposes. Metals such as
copper and anodized Aluminium are decorative and may be used for effect in areas
like bars. Metal skirting boards can also be used.
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9. CERAMIC TILES:
SKIRTING VS DADO:
In architecture, the dado is the lower part of a wall, below the dado
rail and above the skirting board. The word is borrowed from Italian
meaning "die" (as an architectural term) or plinth. Dados are 4 feet
or more in height , in baths, WCs and in Staircases, on walls, made
of glazy materials like glazed porcelain/vitrum tiles. In staircases,
even synthetic enamel paints are also used. In staircases , dados
protect the walls from frequent human touches and in Bath and
W.C, it protects the plastered walls from water splashes during
washing and bathing.
Skirting is usually around 6inches high around floors and normally made of same
design and material as that of the floors. Primarily to protect walls daily from floor mopping
and minor spillages on floors.
FLOOR FINISHES
Flooring is the general term for a permanent covering of a floor, or for the work of installing
such a floor covering. Floor covering is a term to generically describe any finish material
applied over a floor structure to provide a walking surface. Both terms are used
interchangeably but floor covering refers more to loose-laid
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materials. Floor finishes are chosen keeping in mind aesthetic appeal, comfort, durability,
life expectancy, ease of cleaning, safety and cost.
Floor finishes
2. CONCRETE FLOORING: This material is good for areas that take hard wear as
resistant to chipping & cracking, heat, insects and rot. Concrete is a mixture of CEMENT
& various FILLERS like sand, gravel &crushed stones. First mixed in dry form & then
water is added to form stone like material.
Suitable for exteriors like patios but some like concrete tiles and terrazzo are also
suitable for indoor use. Various types of concrete floorings are:
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GRANOLITHIC CONCRETE: Consists of GRANITE CHIPS set in cement. Used
for basements corridors, storerooms, stairways and laundry areas.
TERRAZZO: Consists of MARBLE or other decorative chips set in cement. Is
laid in situ or as pre-cast tiles where marble pieces may be larger. Used for entrance,
cloakrooms, staircases etc.
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4. BRICK:
a) Different from terracotta only in shape and thickness, material is
same.
b) Used in walkways and patios.
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and areas in which children are prone to play. Since linoleum flooring
expands and contracts, it can be damaged when installed in an area
where there is a lot of moisture such as steam from a shower.
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