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Abstract
The Effect of a Teaching Program In Islamic
Education Based On The Emotional Intelligence
Theory On Developing Self-Concept and Motivation
For Learning Of Basic Stage Students In Jordan
Prepared by:
Su'ad Jaber Sa'eed
Supervisor:
Prof. Kayed Abdulhaq
hi Jarwan@Dr. Fat
This study aims at investigating the effect of an Emotional
Intelligence Theory -Based Instruction Of Program in Improving Self –
Concept and motivation for Learning on Basic Stage Students.
To answer the study questions, an instructional program was built
based on the (EIT) covering all Islamic Education lessons of Grade 9
Textbook of the 2nd semester 2005/2006 (n=25)lessons and distributed to
all five skills of emotional intelligence and took 2 periods per week and
five periods for each skill. In addition to that, the researcher used the
scale of Self –Concept of Pierce-Harris which was translated into Arabic
and adapted to go with Jordanian environment by Dawood (1982) for
ages (8-16) years. The researcher checked the validity through referring
to referees, also the reliability was assured through using Cronbach Alpha
to recognize the degree of internal homogeneity which reached (0.90).
The researcher also used learning motivation scale which was translated
and adapted by Suleiman (1989) to suit the Jordanian environment, and
made sure of its validity through referring to referees. The stability of the
test was also assured by using Cronbach Alpha to realize the stability
(0.89), testing and retesting to realize the stability which was (0.93).
The Study sample consisted of 120 grade 9 students chosen
randomly from Mafraq City public schools. The sample was divided
randomly into 2 groups. The first group (the experimental group)
consisted of 60 students (males and females) who were exposed to a
teaching program based on (EIT). The second group (the control group)
consisted also of 60 students(males and females) who were exposed to
the traditional teaching method.
The scales of self - concept and learning motivation of both groups
were observed as a pretest, then the program was applied on the
experimental group. After finishing application, the scale of learning
appetite was reapplied again on both groups as a pest test.
To answer the study hypotheses (2 X 2) variance analysis was
applied to test the difference between the means and the interaction
between them which resulted in:-
- there are significant differences at ( 0.05) between the means
of the pest test of the experimental group and that of the control
group concerning the total score of the scale of self recognition
and its gender dimensions for the favor of the group that was
exposed to the learning program, but no difference was shown
concerning gender or concerning the interaction between gender
and the program concerning the total score of the scale of self-
recognition and its six dimensions with an exception to variable
of gender and the interaction between gender and the program
and the behavioral dimension for the favor of females.
- There are significant differences at ( 0.05) between the means
of pest test of both groups concerning the total score of the
scale of learning motivation in favor of those who were exposed
to the program. Gender was shown to have an effect when
applying this program at ( 0.05) between the post test of males
and females for the favor of females. Also it was shown that
there is a significant effect at ( 0.05) for the interaction
between sex variable and the group in applying the program
concerning the total score for the scale of learning motivation.
This Study recommends to adopt emotional intelligence skills in
planning Islamic education curriclums and prepare educational
programes to developing emotional intelligence in students< life.

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5 4 &5 "+ Q - . 6 4 0Q !
5 )' H 4* 0 ! , 4 1K 4 * 0
> ! * ! ** 4 I ' & "& H & O
H5 05 5! %+ % * + , X < 4"
9 & 8 " 7 ! ' " *" Q 4 ; & "&
+ , * 0+ / I ' 6 = + , 1
5 5 *" 1 @ ! #) 0E ! 4 " A %< E ! $ 8)
5 "1 !4 = . I ' * EG
4 #" 4> B < 7 ) " C* *, * 2' 1 0+ /
9D#
" 5 = 2< n2 + , ! & "& *
*/ 4 * 0 ! * ' * 4= ( )
5 4% 5 1 K +! * < 4 < = * 7 ! * /
5 4@ 0 *< ! .( * 4% * ! * 1 * '
4 5* < 05 5 , )5 I !# ! )/A Q !
9D! 4 4> B n * 6 < 0 2 2 - C. /

5 F R5 5 A4 * ) @ 6 ! + ,
5! * *( 4 . & /M I + 4 /M H
5 5 & ! 4 /V *) > ( %+ 6 ! 4> ' H
=5 5 0 ' 4 7 ' 4 " 0/ . & " ( T "
9D 4 9 4 B A 4>) ! 4> < * < . / O 6 L2
9 '. 2 ! * '2 = 3 > <
OII2J LM> H 2IRDJ OS2IJK JE TLO JJ H JL) M&N OPJQJ' %M> H IJKJ J5JJ) := 0
9D"] : B JUV N OSJK# KK
75 ) 5 4@ 6 5 @ !3 = @ = + ,
0 G 4> / ! * A 4 N < > / * LI
:= 5 2 L7 ) 42 ( _ " 4= 3 = L A N=
:= 5 25 5/1 ! 4D" :2 B J%JDLK K$J "FLJ) RK/K L K JE WX> H KT JE KLJ'JK
J%2T J% 2FKT 2J"TUK8 H KJ) KU JR %M> Y$LK TST 4TLFK U!J K %T +ZT K H J O WX> O M[F J\ JL9 M>J
9D :- . QJ"TLK %T J3 J KK := 0 < 42 + &
4@ ( 0 ' & " * 4+ , ! ( . ./ - / 4D "
5** 4 & "& 7 C* K K ! , E 4I @+ !
9 A ( '
4> . K = 42 > 4C 2 G
U F2K/K T;L"KUN KT FJUT#UN JM> UT := 0 <L * = N ) L * ! 7)
4 " E 7 4D 4 * B + K- J KTLM> L%T KK a 3 +JL J JE OI %T KT` QKRJ
!2 & 42 ' > 42 & = 3 = @ ! G I
U 5 H" R' 4 / 4I ' ( ! = @ &
4 & 5 " & 5C * ! 4= 3 = @ 4@ E ! K 40 " &
5! 5 ( . 5 ' % 2* 4 " 1 ! A ( <'
9D" 4 48 / B 9I '
5C * ! %O % E * (4 < @ 6 < ( I < K' H! ! *
0 4# < 2 ); 3 & !@ H< & 4# 3 @6 < r 0 (4 "
R%T QJ3M>JLI %M> T7LK8 %W GA KT T I$T LFT F# M> Y T K$J Tb LM&N T GJ T9 _ %T JA J9 M> QJ :=
Td 2O'UNJ U; K:UN J%W GL K- T LFIJFLKKJ := 0 4D 2 : ' B c T J TSIN KJ) JE TK
9D :I . * 4
9I . ( ! = I ' I
5 @+ & ) 4I ' ! @+ & * %* + ,
K5 "' 0+ / 40 ( K K K ( > R ' 4I ' ! " 2 +
5 E =5 ' 4 *. . + , "Q < 4 ' > . < )
4I 5 ' !> . 0' 4 " = I 40 . 0+/ 2 C @+

" C @+ & " Q #) 4 ( /( ( <' O
7 D2 $ fS2 \ 7D $ d D 7 % [ 7 e: 0 <) 4
4 G5 05E > 4 < ". > 4 9 4 Be S 9 % [
9D !Y"
F5 51 5E = I 2 C ' X K _ 1
* = 0 ' I > G / A! 4 Q' _ + ! 4I
#)5 4* + & &p 6 + , #) 4> .
9 "& @ ) ! ! I *
425 H< 8) @+ 14 ' 2 2 ! < n G ;! )
' = 0 <d )C ' 2 1 4# !3 2 8 40 K 3 ); 2 H<
G 7 4D 4 4 ` 1B n 4 6 " @+ &
0 V . 4 K %! 4@+ ' ! 2& " = I % . 4
9 * J ' @*
5 > . K = 1 * 47 ) K K
7 ) 4I /M = 2 2 N = 2 4 ! G _
72 ' % e: 0 < 4> . >'0 4 & "& I * 2 K 4# O 2!
72 7 > 3S ! - % P R3 g P# S :> ^3 + +^3 "
9D #Y 42 0 X" & > 4 42 Be E 3 " > 4> g

!
7+ 42 K < 4 " > )* ! + , !K
5 2 . 5' 4 & "& I ' 4>6 O ' & 4* I
97 ! + , * _ 4 )* ` ! &K &
I 5O * G L & "+ & O L + , 7) )'
4h * " ' 0 O 4 ' & >< +` ! * * ( 4 <'(
0 0 . 0 4 " @ ( & ! * 4 ) > 0 O
V 8) # ' \( = & "& ) ' 0+ / 7) = &
9D 4 48 / B 2 /1 # 2 , 0 0 K 0+ / 2 !2
5* 5 < 4 5 % '0 8 * 7) a;! )
9 < & ' & "& g 40 '& H g 4 CK
5 < / ( 4 C" KK %6 + ,
5* + / 5 ( ! !( ! 42 % G ' 0Q ! "
5< ' 5 75 0 42 N E R 'V > %N 0
=5 % 4 & " & 7 0Q ! * ! R '( ! 4 K* &
5 5 4R 'V C" G * K! ' H! " C* ' ! 42
!K , > . 2 ' 7 4 /M H 2 " 7 = %
9D 4 4 B2 '
7 = O. ) !( + , d
H5 A5 =5 + , 4 ' 7 ) 4 IK"'
5 ! ' >' ! = *6 ' 4 I "(

"
5 h 5 L 5< G 0+ / 7) = + , 1 4*
4 ' #)* % " U)O 4 /M 0 ( ' 0' R ' 40"
R ' 4# ` H " 7) = 42 2 ) 2 1 21 *
4 !4 B9 ' O N@ 1 ! 0+/ 4 2! i
9D"
5 =5 ! n @ 8) h + , (% ` # )
5 ! * '. 4 ' H 4 ./
4H5 =5 f % 4H ! %! %6 4% * 1 1
9D!" 4 4 ' " B ! * , >' 1H R'
J"_MCH := 0 D # :@ ( B J% TKJUV +JLJ I$T JE KUJ LM> QJJ := 0
LF K/UM>TSIN J J) LFJJUM> R%T UYFJ JKT M7T,QJK8J + OF- LF KUJJ'J H KUX>J GKK %W F KU/KK: IT O5 IN
nD !: ' B c TK: c TJ) JSIN R%T
* 4H ! , = I + ,
:= 3 /
LF2 F %T T% F 2K: J LO3 F 2K:K K K OPJ JTLM> F;WK:O O% K LI- N OFTH JIT := 0
9D # 4 0NB J% TT][_
: Q > E 2 !/ ) # 3 F
9D" 4 ' B T% KIJ' TSWJ J K/J K; K: L%JTJ := 0
4 5 !X / , % 4 " 7
9D 4 # 8 + ' B9 != 3 - + /, . * [
) = 6 ' 4I ( ! C* ' > 1 + , KK
5/ I 6 4@ ( !# = 1 4 ( K( 0' !
5! + 5 0' 4h * ' - = * G @ ( @ ( <E @ 1
9D !4 #4 B ' < & "& @ T K
@ K5 & )5 0+ 5/ L 5 & 05. 1 + , w e/ o
(4 + 5 ! % E 4 " ! A 4 K
5' 4 Q / 0. ' !( X = H !1 H 0.
=6 ! * > 4I . G 6 !1 ) 0Q 2 ;! 4 1I / , /
1= + , * 4 " < & ' & "&
9D $ 4F B9I ' + /( . 0+ / 2 " KK 4 & 0.
5' 45 & 5* 5 Q + , 8 " 0"'
+ 5 , H5 @ ! < K < !2 4 + , H
0)5 ) 4I 5' 5* =5 H >' I . N 0+/ 4 + , I 6'
I' !I 0Q ! * . +/ P. & * " =. 1 0C (
4>5 B9i 5 5 = /N H 8( H ) 4 . 4
9D 4 !
4 + 5/& . ( 0 K 4 ' 8 ' = + , E'
I ( ' 1= 1 4 & " & I ' >6 O 7) )
! ' K & L= 3 >6 O 1 1 4 + /& !
H5 0 < 1 2 !) 4 * > @
! 2 A g $ S $f h A g $ S $f g $ S $n
> 5 4@ ) > 4 9 4 Bn h A g $ S $ ib & A
9D Y" 4> @
I5' ! Q + , 2 < @ E4 - /
& 2 A! 4> < " ! @ ". >' =' 2A G 7) L
5! @ 6 O ) = I 4 H ! & " > ( K &
= " O 47 ) <' ! > M #)* + , ) 4> <
5 !H 4 40 >1 4 ) C & " 0Q ! >)* 7
9D 4 ! 4> B A =6 & I '
U5 " 5 <E 40 ( U H! ! & "S 7 *
5 4 5<'( . + 4* 0 ! < K & 4
3 5 6 4> < + 4 I 4 * ! L# ) H 17
7 4 C" 6 " G L H " K 0+/ 4=
>5' 5 = L 5 5 5 4 < & @ )
. 5/ L' ! R ' 40 4HC 47
9D 4 9 4 KO B XK
#
4H5 ! 1 <' ' " K "' = + , 1
*< R ' 42 & " = G 0 ' = 2 4 *Q ! 2! 1 2
5' 0+ / L7 ) = % * I < 0 4 ( = 2 /
3 . 0G " 42 1 <' <E 42 & " = I 4 /
9=
K* & "& LI ' ! 0G " . J 1 = "/ &
I 5E 4X . 5 = I *' . & "& 4 )
* 7 4 + ! . h * & 40 =
0 42 2 ! 7 7) 4+ , ! 0G " =
5 F 5" h < 4 ./ 4 ) ! & "& %
5 * I N < 0"' < 42 K' h < 4# 1
9 I Q ! # 4I 6 ' ! *A G #
J2LJ LFL2K#UM> LO"O3 2O' O U!RJL N J% TIN RMCK cP O'O _JL KJ cP O'O _b JLK JLJ := 0
LO3 TSIN TJLJ T#K LO"O3 O'O U!R= JLN J% TIN RM>J J% OF#UK LFUF JT JA KJUN U F8 FK LFTJ T
9D #5 : 0NB J% OTK: J" T
9D! 5! : B j@JT- LKL _ jKT J= j@JT#L _ GT,JLJ cP O' O := 0
Q O 5 r5 I *" *A 1 ) # N < 7)
9 I& L< " ' L
9D :0' B c TK JO3J +^JL O OSO"L'J I7K H KUX&kT LO3OJ M> JV- O KTJ := 0
<! 4 , " > )* %+ %* + ,

5 5* I * " 1 *! = * 1 N < ! '.
5* K * * " ` < 1 ="/ & 4D ( * B I
I 5 " H5 5 8) 3 * = & 2 & L7 < _ ` 2"
.5 5! 5* > ) 4 " V <' 7 ) ! 4 * )* ,
5 5 6 / < R , = )/1 8) 6 '
9D 4 #4 / BI ' E
" 5 > )5* 5! N < * h < ! N < - . * 1 <
:D 4 4 B M ' = * 1 *& " 4 ,
9 ) @ I 0+/ = 2 ' *< / , " ]
9 /& @+ & * , " - ' ]
- 5< 1 *' 5 ! O *6 ! , " H6 ]
' 0. ' & > = , " > ]
9 + /(
@ 5 5 .5 >` = " K "' ]
9 /(
5 @5 0+ / H N < * * )
56 ' I /M 2 HK 42 ! 4 " & "
5 R 'Lb@ 5 I 5 ( 6' ! !( 0+ / 42 2 ) 4 M
5 I 5 ( 1 %+ 4 ( @ ( ! " @ <' + ,
' 1= N < * 1 7) 4 " I O. C 4H != ( I'
' 4I K ! 4>' I _ " * '1 4 ', 0
5 , & "& 4 ( < 4 ! '
9D 4 4 B '
4 5 5 5 4 5' 2 * + , ! A!
5 5" 0 4KC O >q) +/( >) 4 * 8 /
5! 5 5, " 0 4 '& 0K * 4F *.
@ 5 1 4 5" + M !N = )/A = ' A 48 * .
9D 4 !4 B & @< @ /,
5* 5/ 5, 1 %+ L " ! + , %6 <
75 , " 4 * 7 = 2 C 4= 1
H5" K , 0 H! ;! 4_ ( !3 !+/ < [ 4 *
.5 5 5* 7 H , " 4 * 7 H %
r 4 E ! ', A * 2 ;! 4 ' 4- + /
5 5', U < , < ! < 0 ' 0( F
G " #) 4I ' ! + , < Q `
5M 5 4* I & 0) & IK 4* '& I
9 D"# 4 4 K B 9I < E =6 0 (
5! 5 C" 5G 6' = + , E' <! %+
25 0 5 <! 4 4 / 4G ) 4!
5 Q 5 25 4G T+ ! )/ > 0C = 8
:D 4 ! 4I 6 
fG - E # %> ) ! ' & %> )> fg % C !
2 G - E = %> ) ' fE g S 8G - $ E #
e ; 9 2 !2#' 28& !2 fE2 ) g S2 8G - $ E =
iD #Y" 4> ' > 4 < ". > 4 "48) B
3 5 6 1 H! A < & > ) 4= 2 ' 3 = 0 ]
OSOL 2J JO"K TSIN KJ) ]7IJKJ %JJ := 0 < 42 ' 2 0 E 4=
9D! : + B + LK8 GL K- V7FT OSIN M7JJ' LK8 TPTLM> FlTJ JSIN R%T
<0 K 3 A2 < <E A 7 ) 4= 3 Q ' ]
D) g % % 3 $ >% $n 0 <4# 10 ! / 2
4D Y # 43 5 5Q ' ( > 4 > 4 9 4 B e 7'
@ 5 2! G 42 ! , ! 2 A4= 3 Q ' 2 ! 0A"
N 5< > 5 4$56 * " 4* C ( 0x = 3 Q
TLR 2 N R%K TSIkT J% VQI N := 0 4= 3 Q @ =

42 #G K ! = 3 Q r !f LR N F@JT,`J LT"LKJ)
5Q 5 1 n :0 2 = 3 2 "! 4#G K 2 ! 2 '
1 = 3 0 > 4 ' > 4 #48 / Bn 8
9D # Y 443 +
3 ' & X 2 ! 40 ( > $ ! 2 . < & 0G " ]
5* 5 4# 5 1 25 3 A G ! 42 6 ! 2 =
2 g 7 7 8 7C# 3 : @ $n :0 <! T+ ) = 0
> 4> > 4 # 48 / B n > " 9 07 8 f7C#
E4 F " =6 0G " ;! ) 4D # Y 4I
' 2* 42 , > = 4 E 2 I
K! 5' 5 406 !( ' # 0 " 7) > 1 ' 4 / 0 !
425 ! 5! 5 ` 4 5/ 0 0C R' = 2 ! R ' 4#
92 I K &
05 5! G5 2 O & 1 4@ 0 K 3 = @ & ]
);! 4@ 6 @ ! 0 4 <! # H > ! 42 '1
4@ 1= 2 ( 42 3 T !- / > 4 . @ 3 = 2
J% T2IN R%T L2FK LA T'K2L M> Y T O) LN L2F_J M7 K8J := 0 4 &
9D : ! ` B J% TT: J JIJ"J' J% FF:LJJ TJ JT) L%J) J% OTUKL J
5 " = * 47 ) < & ' G =* + , ;! 4 )
5 G 5 1 5O 0 4 A ', = 8 G %6 $ . & = ' 4I Q #)

5 < 05 ( = 0. 8) 40G " E 4 I '
9 0 = % ! 0G " ) 4 / &
5 5! &5 "& 5 A && 4 - /
H * 4* * G 0 2 4 + ,
5! 5*C 4 + , ! * " 1 G 4U /1 *
9 ' 4= 3 . / 2& " H 0 2 @f
0 %` / # D ') !$ # $
0+ 5/ 4 N < " K , 6 ! * & "&
! 4_ ( ! +/ & 4X '1 K 4 " @ ! * 6
5" I 5 ' 5! 5" + 47 6' , 4
5 X 5 ) ! & ", 6 @. < 1K 4
92 ! * ' 4 N < K (
0 5 8) n 4 N < K ( X )* 1K L@ 8) h
42 2C " C* ! N < EK 4 * )* , "
LT"LKJ) H KUO KT TSTLK8 %T JUTUN U F X> J% TIN R%TD:= 0 4 ( @ 1 !
T% 2K8UMm T J% _T:JJ +$ OU#JK KWJ OL) J J% K %T QKWJ J% J LO J% F F/JJ n + R' O T% K8UMm T J% _T:J
N < EA = M #) ) f. 5 # :@ , B*+) F- F: LO3O TDJJ J% FLJ
a5eQ a = 0 ` ' L < 1= 8G 4 G " !

!
_%T,2JUKJ U FJ` J% TIN.0 7 8 4= 3 ) C 4* E 4 EA
iD## 4 48 BeD : B *OA FF/UN _%T,JUK TSIN TUTT K$M> TSIN TUTT LO"O FF8
5, "5 5 N < R ' 2A N < ! " K ,
:D!!" 4 48 / B " K ( 0 4 * ! # EA
5 / 2" 4* 2 ' 4 * ". 4 , " N < R ' ]
>5 / ! *& " ! 7) 4 "/
9 N <
) 4I ! 1 G 1@ 4 , " ! N < EA ]
9* < 4 *& " < ! C , " ! EA
5 1n R ' N < - . 0+/ " K , <
5* ! 4 "/ " 4 * K' *' " 4 *"
9D!"" 4 4 B n N < !
4 A G + = N < ! " K , 6 1
5 0G 5 5< 7 % N2 ! , 2
5 & 4# # / 4# = 3 @6 < , I < 2. . / 4# .
5 0+ 5/ E < 40CK " *x 4 = 4 /M
5 ( = # ! 4 ' & &' " _ ( >` 1 "
4 5 B 5/M 5 , 0+ / * 4# 3 @6 <
9D!! 4
"
5! 5* 4 5 5O 4 N < ! " K , 6 6
0+/ Q" ` 0. & ! O 6 * 4 Q" ` 0. &
+ LK: OSIN OO"JT][O %K LFFOL) M> Y4TJLDK J% TIT X7 F8M> K$JD:= 0 4 /M @ K
5 / 4D! 4 B* J% TTI N J%TI + T Y VT LT"T F#UM> T JT OKL) M> OSIN
2 7) & 4 * ' D B GG X ! 8) /
KToK T!LJUNJ%T TSLKJ) H K- UBO 4TIkK LO"FOL) M> O K JE LKT J% OF J LO"KLM>J F;LK: UN JQJ' KToKD:=
LO"KJL) M> OSIN KJLMCK U FT][O LK JE T,H2KL> TLK:UN KJ) +RT- M> G JT GKT UMCT LF F/KJ F;LK:UN JA J3K
i. 0A D & **+ T J TSIN KJ) JE TK J% KJ
I 5< 7 ) N < 0+/ A ( 0 <
K' 7) 4= 3 / 4 4 F " 7) ! 4
4 ! 4 'B !4 . "Q ;! ) 4
: - . 7) = D
2KUJL'NJ G%O2L) M> K@RF8 KTRWFJ KT' JLDM> L%T KK LA J3 KRJ J% F F/J J% TINJ.0 S 8
9D#" : " B + JT J% T/IOUT
2RT TpLR2 N J%T Ob T#K LO"KOL) M> Y JK T7 O R N KT M7TD X> QJ U OTJ KTJ := 0
iD !:I C B*J% TT3 I- N JpJ KLFUkK IJ` QKRJ J% F F/J V( JUN J%T U FJJ)
2J J% O2T' J K$ J% T2IN KJ) K$J H J= LJUN H KJ) K$J TQK#J_= N KJ) J5LI := 0
K$J c TR c F#KZ OSINJ G7 TJ %T J% TT LOUN KJ) J TST O JJ TSI U O J9 K KT c1JJ J% F/T# O
TpLR N J%T Ob T#K LO"FOL) M>R LIJK TSLKJ) LFFTLM> QJ OT'M> K$ K!UF8 LO"KTL KT JE LKM> QJ KT J% TIN KJ)
D ] : B J% F/T#UO J U OT' J I$M> +JDJ

5/ 5 , / " %6 " K , 6 6
>5' I 5 V . 7 ) 4= 3 / , / !4
> 56 & < . 7 ) 4= 3 U / / 4F
4 4 B % N %C 1I ' !@ 2 E f " !M
9D!
! 28 S fS fS + `\9>% n: 2 7) =
5 R ' 4D "Y 4 4 C & !N 4 .
5 < 5 5G L N < ! " K S 6 7
0= 5 0 5 4 @ 5 ( I ' ! - /( 40 . 0+/ LI ' > .
5! 5 8)5 LQ O Q / 0+ / 7) 4D :T B* + TJ' + LJ9 LTL9 kK
T`RR= 2 NJ T`RR T J% F/T# O J% TIND:= 0 4@ 0 ! & <= . L#
9 D !" : 0NB*J% TT L OUN _A TO OSINJ T5 IN T%J) J% T JUNJ KLKBUN J% TT KUNJ
4 /M !0 . 4 "& = 6 7 1
5! .5 - . H 4= 3 = > G ! 42 "` 2Q < 1 4@ ) , 2"
I5' ! 4 " K % 0 4 @+ , ! *" N <
4 " 48K 5 'B # 5 ( = 3 . + % %< 4 !(
9D
5E1 4 /( H 4 ) ) ' A N < " K , 6
0 5 *( 4 ( ' I 1= 1 4* & " & C* ! 7)
5 5! * 5 ' 1 ="/ & 4 * @ 4# = 3 > ' I /M
15 )5 4 5 " = @<& = * 4 ' U " @ (
R5 ' 4I /M = 4I ' ' ! = ! 4* I ' 0 * " ) '
D 4 43 06 !B ' 1 = ( 0x 4 * G 0
45 5 N < " K , 6 1L - /
4 5* , ' Q ./ 0 2( 4 , " G
4%+ 5 @5 * <' 4 , * !H 4 / 8)
5" 6 7 KK ) 4 " '. ! *' 4 ) % 6
H " 8) 4 , " H 0 ! * 4 N < ! " K S
! K "' # ) 4% 0< X HC ! %+ 6 ! 4 ,
5 25 ) 0 5' %5 % *" 2 <' 4I ' !K , 0 4 "
9 + , ! " !8
8)5 4 < = " , A %+
* 0 4 7 H 7 *! = 4 " ' *
>O 4 ) <' ! * 4 " '. ./ ! = 8G
5 <' 5' 4 K "' 4* I 4 & " , C* 4 + =
4 4 5' B + , 8 * 0Q ! & " (
9D "
#
0 5 &5 "& 5 !4 " N < K , 4K
5G 4 5" + *! * 40 8 @ ! * )* 4 * 6
5! +/ 5 & 5 4 , ! 4I ' C"
9I /M K G ! 4_ (
0 !$ # q % =
0+ / " & " 2 4 " < & <' + ,
45 L 2 0Q !4 /M H 42 ) H 4= 3 2 + Q
= . 4 & 7 /p LI ' +< & 4 K 4
5 .5 4@f I 4 > ! ( 7)
9= ( E+ E < / 4I * ! 0C (
5 N < ! & "+ ;! %+
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= LL
PCQAF
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LB(I
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4T2IN JE 2FODL JK OS2IT O2KLK LK8 := 2 !0 - ! * & H6
A5 425 = 3 4 2 !H 8) K' 7 ) = ) J% F F/J
9_ ( ! @ ( >)
' 2 < 0 <! j 4 K' 0 < 7) ! @ /
42 2 <& 2 G & *A ' . * :0 4
5Q * A7 ' * * <7 ) & < A= 2
U 5 8 2 ) A M !2 > K' = 3 0 K1 4 *
4* 1 @), 6 #) 0E @ ( C 4= 3 >)
4 "Q $" . 1 =' @) >) 2 6 = . @ ( 7C 1
] "Y 4 48K B H = R 7( < #) K = 1 A!
9D
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A 4I ' ! *! 1 @ ( ) K "' 0+ / * T / 4
05 ' , 0 ' I ' !0 ( @ ' ) ! 0C (
9 Q . . I ; *
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25 5 + E = * * !1 + ,
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9= 3 , I 7 !@ ,
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= LC
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Goleman, D. (1995). Emotional Intelligence 9New York: Bantam

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