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Higher Nationals

Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFICATION – ASSESSMENT DECISIONS


Programme title BTEC Higher National Diploma in Computing

Assessor Mrs. Tharika Amali Internal Verifier


Unit(s) Unit 6 Managing a Successful Computing Project

Assignment title Vulnerability Assessment – Management Information System (MIS) Project

Student’s name M.B. Ansaf

List which assessment Pass Merit Distinction


criteria the Assessor
has awarded.
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the Y/N
assignment brief?

Is the Pass/Merit/Distinction grade


awarded justified by the assessor’s Y/N
comments on the student work?

Has the work been assessed Y/N


accurately?
Is the feedback to the student:
Give details:
• Constructive?
Y/N
• Linked to relevant
assessment criteria? Y/N

• Identifying
opportunities for Y/N
improved
performance? Y/N

• Agreeing actions?
Does the assessment decision need Y/N
amending?
Assessor signature Date

Internal Verifier signature Date


Programme Leader signature (if
Date
required)
Confirm action completed
Remedial action taken
Give details:

Assessor signature Date


Internal
Date
Verifier
signature Leader
Programme
Date
signature (if
required)
Higher Nationals - Summative Assignment Feedback Form

Student Name/ID M.B. Ansaf – MAT/A008093

Unit Title Unit 6 Managing a Successful Computing Project

Assignment Number 1 Assessor


Date Received 1st
Submission Date
submission
Date Received 2nd
Re-submission Date
submission
Assessor Feedback:
LO1. Establish project aims, objectives and timeframes based on the chosen theme
Pass, Merit & Distinction P1 P2 P3 M1
Descripts
LO2. Conduct small-scale research, information gathering and data collection to generate
knowledge
to support the project
Pass, Merit & Distinction P4 M2 D1
Descripts

LO3. Present the project and communicate appropriate recommendations based on meaningful
conclusions
drawn from the evidence findings and/or analysis.
Pass, Merit & Distinction P5 P6 M3
Descripts

LO4. Reflect on the value gained from conducting the project and its usefulness to support
sustainable organisational
Grade: performance
Assessor Signature: Date:
Pass, Merit & Distinction P7 M4 D2
Resubmission
Descripts Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:


* Please note that grade decisions are provisional. They are only confirmed once internal and external
moderation has taken place and grades decisions have been agreed at the assessment board.
Pearson
Higher Nationals in
Computing

Unit 6: Managing a Successful Computing Project


General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and be sure to fill the details correctly.
2. This entire brief should be attached in first before you start answering.
3. All the assignments should prepare using word processing software.
4. All the assignments should print in A4 sized paper, and make sure to only use one side printing.
5. Allow 1” margin on each side of the paper. But on the left side you will need to leave room for binging.

Word Processing Rules


1. Use a font type that will make easy for your examiner to read. The font size should be 12 point, and
should be in the style of Time New Roman.
2. Use 1.5 line word-processing. Left justify all paragraphs.
3. Ensure that all headings are consistent in terms of size and font style.
4. Use footer function on the word processor to insert Your Name, Subject, Assignment No, and Page
Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help edit your
assignment.

Important Points:
1. Check carefully the hand in date and the instructions given with the assignment. Late submissions
will not be accepted.
2. Ensure that you give yourself enough time to complete the assignment by the due date.
3. Don’t leave things such as printing to the last minute – excuses of this nature will not be accepted for
failure to hand in the work on time.
4. You must take responsibility for managing your own time effectively.
5. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may
apply (in writing) for an extension.
6. Failure to achieve at least a PASS grade will result in a REFERRAL grade being given.
7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will then be
asked to complete an alternative assignment.
8. Take great care that if you use other people’s work or ideas in your assignment, you properly
reference them, using the HARVARD referencing system, in you text and any bibliography, otherwise
you may be guilty of plagiarism.
9. If you are caught plagiarising you could have your grade reduced to A REFERRAL or at worst you could
be excluded from the course.
Student Declaration

I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my
own without attributing the sources in the correct way. I further understand what it means to copy
another’s work.

1. I know that plagiarism is a punishable offence because it constitutes theft.


2. I understand the plagiarism and copying policy of the Edexcel UK.
3. I know what the consequences will be if I plagiaries or copy another’s work in any of the assignments
for this program.
4. I declare therefore that all work presented by me for every aspects of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement
between myself and Edexcel UK.
6. I understand that my assignment will not be considered as submitted if this document is not attached
to the attached.

Ansaf1st33@gmail.com 28.12.2021
Student’s Signature: Date:
(Provide E-mail ID) (Provide Submission Date)
Assignment Brief
Student Name /ID Number M.B. Ansaf – MAT/A008093

Unit Number and Title Unit 6: Managing a Successful Computing Project

Academic Year 2020/21

Unit Tutor

Assignment Title Vulnerability Assessment - Management Information System Project

Issue Date

Submission Date

IV Name & Date

Submission Format:

The submission is in the form of an individual written report. This should be written in a concise, formal
business style using single spacing and font size 12. You are required to make use of headings, paragraphs
and subsections as appropriate, and all work must be supported with research and referenced using the
Harvard referencing system. Please also provide an end list of references using the Harvard referencing
system.

Unit Learning Outcomes:


LO1 Establish project aims, objectives and timeframes based on the chosen theme.

LO2 Conduct small-scale research, information gathering and data collection to generate knowledge to
support the project.

LO3 Present the project and communicate appropriate recommendations based on meaningful
conclusions drawn from the evidence findings and/or analysis.

LO4 Reflect on the value gained from conducting the project and its usefulness to support sustainable
organizational performance.

Assignment Brief and Guidance:


Vulnerability Assessment - Management Information System (MIS) Project

Management Information Systems (MIS) plays a very important role in today’s organizations; it creates an
impact on the organization’s functions, performance and productivity. A Management Information System
(MIS) ensures that an appropriate data is collected from the various sources, processed and send further to
all the needy destinations. A system is expected to fulfill the information needs of an individual, a group of
individuals, management functionaries, managers and top management to improve efficiency and
productivity.

On contrary, any system can be compromised with vulnerability issues. This is mostly in area of
confidentiality, integrity and availability (security triangle).
You’re advised to provide solutions for improvements for a selected Management Information System’s in
a selected organization in the area of how to improve aspects of confidentiality, integrity and availability
(security triangle) through a vulnerability study assessment.
You should investigate the causes and impacts of vulnerabilities within computing systems and explore the
solutions to the problems presented in order to make recommendations to improve their security for
Management Information System. The expected solution of the project is a vulnerability assessment and
action plan which includes, issues of varying severity.

In general, the vulnerability assessment may focus on a test of security infrastructure devices, network
servers, operational systems (including Windows and Linux), physical security of buildings, and wireless
internet security. You have to mainly focus on how can vulnerabilities in an existing system be identified
and counteracted.

• Discover unknown entry points both physical and electronic – that is threat to the overall
confidentiality, integrity, and availability of network data and resources.
• Problem can be discovered in the areas of installing, configuring, and maintaining servers and
infrastructure equipment as well as practices of different department managers and staff tend to have
different ways of managing their IT.
• Recommendations for standardization of upcoming infrastructure installations, configurations, and
maintenance.
• Educate and increase user awareness on what they could change to improve their security situation
in order to build confidence of using the Management Information System
• An action plan to keep their environment secure.

Your role as a student researcher means that you are not trying to perform a specific solution to any
vulnerability problem case. You have to make expert recommendations on how to tighten security
controls, based on a proven assessment methodology, that are in the best interest of the specific project of
Management Information System which may eliminate unnecessary entry points that would greatly reduce
the threat. Introducing of a set of policies and procedures for the entire Management Information System
help eliminate threats through network entry points and infrastructure. The vulnerability trends and
recurring issues that needed careful attention. The project span 03 months in order to provide an accurate
snapshot of their current security posture.

The benefit of the project is that it provides a greater awareness among the entire staff about how any
vulnerability or weakness in any functional area affects the overall security posture of the Management
Information System at large. You are required to provide a full report on vulnerabilities you found and
how you educate the Management Information System staff on what they could change to improve their
security situation with an action plan to keep their environment secure.
TASK – 01

1.1 Describe aims and objectives for vulnerability assessment project which you’re introducing. Your
explanation should include a brief introduction about the company, the MIS and other relevant
information to the assessment project.
1.2 Produce a comprehensive project management plan, The plan should include milestone schedule
and project schedule for monitoring and completing the aims and objectives of the project that
includes cost, scope, time, quality, communication, risk and resources management.
1.3 Produce a work breakdown structure and a Gantt Chart to provide timeframes and stages for
completion.
TASK – 02

2.1 Explain qualitative and quantitative research methods appropriate for meeting project aims and
objectives which you produced as vulnerability assessment project.
2.2 Evaluate the project’s management process and appropriate research methodologies applied, the
accuracy and reliability of different research methods applied for the small scale research

TASK – 03
3.1 Analyze research data using appropriate tools and techniques.
3.2 Describe appropriate recommendations as a result of research and data analysis to draw valid and
meaningful conclusions.
3.3 Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to support
and justify recommendations.

TASK – 04
4.1. Provide a reflection on the value of undertaking the research to meet stated objectives with your
own learning and performance which includes a discussion of the project outcomes, its usefulness
to support sustainability of the given organization and its’ performance, the decision-making
process and changes or developments of the initial project management plan to support
justification of recommendations and learning during the project.

4.2. Evaluate the value of the project management process and use of quality research to meet stated
objectives and support own learning and performance
Grading Rubric
Grading Criteria Achieved Feedback

LO1 Establish project aims, objectives and timeframes based on the


chosen theme

P1 Devise project aims and objectives for a chosen


scenario.
P2 Produce a project management plan that covers
aspects of cost, scope, time, quality, communication,
risk and resources.
P3 Produce a work breakdown structure and a Gantt
Chart to provide timeframes and stages for completion.
M1 Produce a comprehensive project management
plan, milestone schedule and project schedule for
monitoring and completing the aims and objectives of
the project.
LO2 Conduct small-scale research, information
gathering and data collection to generate knowledge to
support the project

P4 Carry out small-scale research by applying


qualitative and
quantitative research methods appropriate for meeting
project aims and objectives.
M2 Evaluate the accuracy and reliability of different
research methods applied.
D1 Critically evaluate the project management process and
appropriate research methodologies applied.
LO3 Present the project and communicate appropriate
recommendations based on meaningful conclusions
drawn from the evidence findings and/or analysis

P5 Analyse research and data using appropriate


tools and techniques.

P6 Communicate appropriate recommendations as a


result of research and data analysis to draw valid and meaningful
conclusions.
M3 Evaluate the selection of appropriate tools and techniques for
accuracy and authenticity to support and justify recommendations.

LO4 Reflect on the value gained from conducting the


project and its usefulness to support sustainable
organisational performance

P7 Reflect on the value of undertaking the research to


meet stated objectives and own learning and
performance.
M4 Evaluate the value of the project management process and use of
quality research to meet stated objectives and support own learning
and performance.
D2 Critically evaluate and reflect on the project outcomes, the
decision making process and changes or developments of the initial
project management plan to support justification of
recommendations and learning during the project.
Acknowledgement

This task is made up of different documents. Because of the complexity of the tasks, this
task was accomplished with great difficulty. I would therefore like to begin by thanking
our lecturer, Mrs. Tharika Amali, for guiding us through the core principles and theories
that enabled me to write this assignment successfully.
In addition, I would like to declare my indulgence to the ESOFT lecture panel and other
service staff about their assistance in the prospective of my learning and to all existing
and primitive interpersonal staff who have helped me tangibly and intangibly through my
course.

Thank you

P. S e n t h u r k u m a r a n MSRP P a g e 1 |106
Contents
Task 1 .................................................................................................................... 6
1.1..................................................................................................................................... 6
Project Management ........................................................................................................ 6
Vision ............................................................................................................................... 8
Mission ............................................................................................................................. 9
Aim................................................................................................................................... 9
Objective .......................................................................................................................... 9
Aim................................................................................................................................... 9
Research Objectives ....................................................................................................... 10
WELCOME TO BUILTAPPS ............................................................................................... 10

ABOUT THE PROCESS ....................................................................................................... 11

1.2................................................................................................................................... 14
Project Planning...................................................................................................................... 14

Project schedule ...................................................................................................................... 14

Mile stone schedule ................................................................................................................ 16

Cost & time planning.............................................................................................................. 18

Project resource planning ....................................................................................................... 18

Project scope ........................................................................................................................... 19

Communication plan............................................................................................................... 21

Risk assessment planning ....................................................................................................... 21

Quality planning ..................................................................................................................... 22

1.3................................................................................................................................... 23
Gannt chart ............................................................................................................................. 23

Task 2 ...................................................................................................................25
2.1................................................................................................................................... 25
Research ................................................................................................................................ 25

Qualitative Research ............................................................................................................ 27

P. S e n t h u r k u m a r a n MSRP P a g e 2 |106
Strengths of approaching Qualitative Research ...................................................................... 27

Quantitative Research .......................................................................................................... 28

Strengths of approaching Quantitative Research .................................................................... 29

Hypothesis ............................................................................................................................. 29

Methodology .......................................................................................................................... 29

Regarding ethics ................................................................................................................... 29

For quantitate research for employees .................................................................................... 30

For Qualitative Research (For Managers) .............................................................................. 30

The time frame during which the employee was affiliated with Outsmart hub...................... 31

Mobile technology and Cloud computing technology are essential for the expansion and proper
execution of the businesses functioning globally ................................................................... 32

The essentiality of the different technological improvisations for enhancing the efficiency of
the organizational activities .................................................................................................... 33

The prospect of artificial intelligence in improving the improvisation quotient and expansion
of Outsmart hub. ..................................................................................................................... 34

The contribution of social media in reaching out to the customers and communicating
effectively ............................................................................................................................... 36

How the ‘Internet of things’ helps the Road Stove company to achieve amalgamation of
services in different branches and within different departments ............................................ 37

Qualitative Research ............................................................................................................... 39

2.2................................................................................................................................... 41
Literature review.......................................................................................................... 41
Initiation ................................................................................................................................. 45

Planning .................................................................................................................................. 45

Execution ................................................................................................................................ 47

Monitor & Control .................................................................................................................. 47

Close ....................................................................................................................................... 48

Choosing qualitative or quantitative research methodologies for the small-scale research ... 48

Using quantitative and qualitative research methods together ............................................... 49

P. S e n t h u r k u m a r a n MSRP P a g e 3 |106
Qualitative research methods.................................................................................................. 50

Quantitative research methods................................................................................................ 52

Sources of Quantitative Data .................................................................................................. 52

Task 3 .................................................................................................................. 54
Quantitative Analysis ........................................................................................................... 59

Qualitative analysis................................................................................................................. 61

Hypothesis Testing ................................................................................................................. 62

Questionnaires for the employees........................................................................................... 62

3.2................................................................................................................................... 66
Data Analysis Technique 01: Means Statistical Testing ................................................. 66
Recommendations summery................................................................................................... 70

Advantages of Quantitative Research ..................................................................................... 71

Advantages of Qualitative Research ....................................................................................... 74

Hypothesis Testing ................................................................................................................. 77

Task 4................................................................................................................... 78
4.1................................................................................................................................... 78
Post Implementation Survey................................................................................................ 78

Comparison of Handling ...................................................................................................... 79

Comparison of Infrastructure.................................................................................................. 81

Comparison of Confidentiality and the Configuration ........................................................... 82

Comparison of Network Accessibility ................................................................................. 84

Project Management ............................................................................................................... 86

First Progressive Step ............................................................................................................. 92

Second Progressive Step ......................................................................................................... 93

Statistical Survey Results ....................................................................................................... 93

Constructive Survey Results ................................................................................................... 93

Third Progressive Step............................................................................................................ 95

Recommendations to the Issues of MIS ................................................................................. 96

Gannt Chart ........................................................................................................ 98

P. S e n t h u r k u m a r a n MSRP P a g e 4 |106
References ........................................................................................................... 99

Figure 1............................................................................................................................................. 6
Figure 2............................................................................................................................................. 7
Figure 3............................................................................................................................................. 7
Figure 4........................................................................................................................................... 11
Figure 5........................................................................................................................................... 25
Figure 6........................................................................................................................................... 27
Figure 7 Research onion ................................................................................................................. 55
Figure 8 Current MIS rating ........................................................................................................... 67
Figure 9 Annually data backup ....................................................................................................... 68
Figure 10......................................................................................................................................... 78
Figure 11......................................................................................................................................... 80
Figure 12......................................................................................................................................... 81
Figure 13......................................................................................................................................... 82
Figure 14......................................................................................................................................... 82
Figure 15......................................................................................................................................... 83
Figure 16......................................................................................................................................... 84
Figure 17......................................................................................................................................... 84
Figure 18......................................................................................................................................... 85
Figure 19......................................................................................................................................... 86

P. S e n t h u r k u m a r a n MSRP P a g e 5 |106
Task 1

1.1

Project can be simply known as temporary progress that is maintained in a step-by-step process in
order to invent a unique merchandise, get a service or to gain a result.

As mentioned above commonly a Project is a unique in that it does not maintain in a daily or regular
basis, but specific bunch of operations are developed in order to achieve a common and specific
goal. So, a Project can contain both team or an individual but often includes people from different
organizations and across multiple characteristics.

So here are some examples that includes Some Project types across various types of

organizations.

1. The Development of Software Project: Software Companies


2. The Construction of a Building, Bridge, or Tower: Construction Companies
3. The Relief Effort Project After a Natural or Man Cause Disaster: Relief Organizations
4. The Expansion of Sales in The Market: Business Companies

All the above are some of the examples for a Project. But when executing a project, the related
organizations or group of people should focus on how well the particular Project can be
manageable. Organizing and sketching a proper plan will expertise the project as a success. So here
for the process of proper planning a tool is maintained which is named as Project Management
Tool.

Project Management
Project Management can be simply defined as an application that includes knowledge, skills, tools
and techniques to progress and achieve the feat that meet the peak of a particular Project Needs.
Following are the main steps that are followed in order to maintain a proper Project Management
System.

Figure 1

P. S e n t h u r k u m a r a n MSRP P a g e 6 |106
Project Management is planned from a Project which has a specific goal. That specific goal can be
divided into short term goal and life time goal. So, elaborating more on the types of goals will
automatically elaborate about the Aim, Objective, Mission and Vision of a Project. Here is the
detailed explanation about all the attributes of the Project which use Project Management to achieve
all the attributes.
Completion of a Project based on the Attributes of that project in Pyramid is as follows.

Figure 2

This is the way how all these attributes process to attain the peak of completion of Project.

Figure 3

P. S e n t h u r k u m a r a n MSRP P a g e 7 |106
Vision
Mental perception of the kind of Environment an individual, or an organization, aspires to create
within a broad time horizon and underlying the condition for the actualization of this perception.

P. S e n t h u r k u m a r a n MSRP P a g e 8 |106
Mission
Essential purpose of organization concerning particularly why it is in existence, the nature of business it is in,
and the customer it seeks to serve and satisfy.

Aim
Aims are short term milestones or bench marks that organizations must achieve in order for long term
objectives to be reached.

Objective
Objectives represent a managerial commitment to achieve specified results in a specified period, of time. They
clearly spell out the quantity and quality of performance to be achieved, the time period, the process and the
person who is responsible for the achievement of the objective.

The following are the attributes of Software Developing Company.

Objective: To design proper User Interface Design for all the registered customer with the appropriate
software configurations.

Aim: To attract the customers and to increase the rate of customers by fulfilling the current projects as per
their like.

Mission: To increase the profit rate by 15% when compared to last two years by completing a greater number
of projects.

Vision: To become the largest Software Developing Company in the Region of Asia.

Mission, Aim and Objective. And the very important thing is that the Management Information System will
also be explained in the report by mentioning the importance of it. By analyzing the MIS of Outsmart Hub
we as an organized team declared us
Aim and Objective for the above - mentioned purpose

Aim

Counteracting on the identified vulnerabilities in an existing Management Information System of Outsmart


Hub.

9 Ansaf Unit No: 06 MSCP Assignment No: 01


Research Objectives

a. Guiding for the Allocation of security cameras with advanced monitoring system on server and the
surrounding area of the room.
b. Protecting the server with implementing a high secured system using finger print scanner or a retina
scanner.
c. Having the proper configured server and the system which are suitable for all kind of software.
d. Getting the needed software from the various sources with immediate purpose.
e. Maintaining the server by servicing them once in two months.
f. Maintaining a backup server in the surrounding area of the company MIS Server room and having an
advanced server of the luxury named as cloud server.

g. Protecting the server and configuring it with high network measures by allocating proper wireless
and wired network connecting as per the MIS server demand.
h. Maintain the firewall by updating when needed and protecting the firewall using DMZ and other
relevant networking protection tools.

WELCOME TO BUILTAPPS

Builtapps Business Solutions is a Digital Marketing Company, which you can trust. Any business
that is looking for ideal digital marketing related services can get in touch with us. We provide a
variety of digital marketing services to the clients in need. We have been able to prove our
expertise throughout the past as well. The positive reputation that we have earned bear
testimonials for the level of service that we offer.

10 Ansaf Unit No: 06 MSCP Assignment No: 01


Figure 4

ABOUT THE PROCESS

11 Ansaf Unit No: 06 MSCP Assignment No: 01


We are getting projects from overseas companies through Outsmart Hub and delivering them to

OUR STORY

Outsmart Hub is located in New Zealand and its’ sri Lankan branch located in Kaduwela.
Builtapps and Outsmart Hub are business partners and Outsmart Hub getting projects from its’
New Zealand branch and some of them are completing by Builtapps and delivering them to the
Headquarters in New Zealand.
Builtapps Business Solutions was established ed back in 2012 by a group of enthusiasts digital
marketers.

We were able to contribute towards the development of the company by providing a quality
service to all the clients. The company has been raising its standard every single year. Therefore,
we hav e been able to establish our company as a reliable entity for getting digital marketing
services.

those overseas companies.

12 Ansaf Unit No: 06 MSCP Assignment No: 01


Figure 2: Process

13 Ansaf Unit No: 06 MSCP Assignment No: 01


1.2

Project Planning
The planning phase involves completing the following 10 key steps.

1. Create a project plan


2. Create a resource plan
3. Create a financial plan
4. Create a quality plan
5. Create a risk plan
6. Create an acceptance plan
7. Create a communications plan
8. Create a procurement plan
9. Contract the suppliers 10. Perform phase review

Project schedule
Activities Stating Duration End
date date

1 Identifying the issues in the outsmart hub and 10/02/2020 10 20/02/2020


adopting the strategies for improvement and avoid
these issues
2 Assessing the company's main needs to embrace 20/02/2020 4 24/02/2020
mobile technologies and cloud infrastructure to
update all current operating systems
3 The importance of the implementation of the 24/02/2020 6 01/03/2020
cloud computing and Mobile technology within

14 Ansaf Unit No: 06 MSCP Assignment No: 01


the management and administration of outsmart
hub

4 Bring around all the members who would be 01/03/2020 5 06/03/2020


involved with advocating the usage of this
technology in outsmart hub
5 Assessing the needs of the company, which would 06/03/2020 4 10/03/2020
allow the implementation of integrated social
media
solutions across the organization
6 Increasing the usage of ‘Internet of Things’ 10/03/2020 7 17/03/2020
through business structures
7 Assessment of the main organizational objectives 17/03/2020 5 22/03/2020
which would help sustain the company in the
market.
8 Identifying the current operational goals to adopt 22/03/2020 4 26/03/2020
artificial intelligence for production and
innovative growth
9 The management requires to train the employees 26/03/2020 5 31/03/2020
accordingly, as per the requirements of the
organization
10 The management can implement efficient 31/03/2020 5 05/04/2020
techniques of production after proper scrutiny of
the results of adopting the artificial Intelligence
systems
11 The plans and strategies should be developed 05/04/2020 4 09/04/2020
based on established goals of the company
12 The management needs to adopt strategies for 09/04/2020 3 12/04/2020
effective operational processes for unhindered
incorporation of the technological advancements
13 Formulation of proper rules to meet the executive 12/04/2020 6 18/02/2020
and regulatory goals of outsmart hub
14 Final variation of the developed project plan 18/02/2020 2 20/04/2020
must be developed

15 Ansaf Unit No: 06 MSCP Assignment No: 01


Mile stone schedule

Project management plan that covers aspects of cost, scope, time, quality, communication, risk
and resources.

Figure 3: Milestone Schedule

16 Ansaf Unit No: 06 MSCP Assignment No: 01


Project Management Plan
Project name - Reducing vulnerabilities and inefficiency of Outsmart hub using
technological advancements
Project Manager - Ansaf
Goal statement - To improve the quality of service and enhance the efficiency of working
process by utilizing many technological advancements and by reducing vulnerabilities and
eliminate encountered problems within time period (05/02/2020 -15/04/2020)

Cost- reducing - cost of whole project activities

Scope – Identifying technical problems, reasons for technical inefficiency and introducing
technical improvements of Outsmart hub company that will change the work module and
customer service to some positive extend and give recommendations to improve the productivity
of the company
Communication ways - Telephone calls, Skype calls, Letters, face to face discussion, internet,
emails, telephone calls, meetings.

Risk Management – provide solution to reduce risk of the project.

Resources - Human resources, Hardware resources, Software resources

17 Ansaf Unit No: 06 MSCP Assignment No: 01


Team Members
Project manager - Ansaf
Project coordinator - Naflan
Executive Sponsor - Manusha
Project Sponsor - Fahad
Committee members – Kavindu

Cost & time planning

Activities Hours Cost per hours Total cost


Collecting internal data 72 10 720
from company
Analysis of the collected 24 10 240
data
Aware the company that 48 20 960
offers the solutions to the
technical deficiencies

Implementing the project 48 10 480


& the discussing costing of
the project
Prepare final report 48 5 240

Project resource planning

18 Ansaf Unit No: 06 MSCP Assignment No: 01


Resources are people, equipment, space, resources, or something else you need to do with all the
activities you've planned to do. Each task in your task list requires the resources allocated to it.
You need to learn their availability before you can devote resources to your project. Resource
availability provides information about what services you will use on your project, when they are
available to you, and on the terms of their availability. Don't forget that certain services, such as
consultants or training rooms, need to be booked in advance, and might not be accessible at
certain times. You're going to need to learn this before you can finish preparing your project

Project scope

The technological upgrade of the Outsmart hub would change the working module and the
customer service to some degree. This move offers an immense opportunity to increase the
efficiency of the organization. Since these goals have been met, the company will have a large
space to take on new workloads more than ever. Outsmart should have more chances to draw new
customers and to maintain a positive relationship with current customers. It will also help to track
employee performance management and skills development.

19 Ansaf Unit No: 06 MSCP Assignment No: 01


Figure 4: Project management plan

Outsmart hub technological progress will improve the job module and customer service to some
degree that is optimistic.
• To connect more easily with the customers.
• To increase the efficiency of the employees and their management team along
with other associated departments.
• To provide better security of the confidential data and information of the company
and clients.

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• To prevent misconduct in internal and external environment of company.

Communication plan

In order to incorporate these emerging technologies efficiently and effectively into the work
environment, an outsmart hub would be more aware of the need to maintain departmental unity,
which could be accomplished by closely understanding communication within organizational
premises.
This good communication will improve the accuracy of learning and prediction that helps avoid
negative outcomes. During this development process, the organization will maintain frequent
contact with each department and staff without any kind of misinterpretation.

Risk assessment planning

Date that Responsibl Risk Probabilit Impact Effect on the Reducing the
identified e Person y project risks involved

25/02/2020 Department Work out Medium High It will not allow the The department
manager from the (50%) project to follow manager should
proposed predetermined path develop new
project and achieve the training
plan goals of the programs and
organization.it will working module
a great trouble to that follows the
improvisation of the predetermined
project plan

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02/03/2020 Project Employees Medium High If the employees are All the
Supervisor are not (50%) inefficient, then the employees
effective project progression should be
and will hamper motivated, well
productive significantly trained and
enough to developed until
meet the they can handle
requiremen their work
ts of the perfectly.
company

Quality planning

Quality preparation refers directly to the activities of the project management team and/or the
project management team leader to take part in the process of developing and implementing a
process for the purpose of defining and deciding precisely the quality requirements are actually
applicable to the project as a whole, and also to make an appropriate decision as to how to achieve
them. The definition of quality refers primarily to the degree or quantity to which an inherent or
an embedded number of features meets a set of specified criteria that have been deemed
appropriate.

Quality preparation focuses on taking all the knowledge available to you at the beginning of the
project and on working out how to assess quality and avoid defects. Your business should have a
quality policy that lays out how it evaluates quality across the organization. You will make sure
that your project meets client policy and any government guidelines or legislation about how to
schedule output for your project.

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1.3

Gannt chart

Gantt graphics is a visual representation of the functions that are shown against time. They
represent the required details, such as who is assigned, the length of the tasks and the conflicting
activities of the project. Overall, Gantt Maps is the best employee for project preparation,
planning and management.
Gantt graphics are useful because they're simple to build, use, and monitor. The Gantt table in its
simplest form is a timeline that demonstrates how the project will advance through the project
management process.
This timeline is very useful for the planning and execution of projects. It allows project managers
and project teams decide how much time a project will take to define resources, consider the
connection between tasks, and schedule the order in which each task is completed if the entire
project is to be completed on time.

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Figure 5: Gannt chart 1

Figure 6: Gannt chart 2

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Task 2

2.1

Research

The simple way explain about Research is, it is an organized investigation that investigates
hypotheses, suggests new interpretations of data or texts, and poses new questions for future
research to explore.

Figure 5

Gall, Borg and Gall (1996) proposed four types of knowledge that research contributed to education
as follows:

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1. Description: Results of research can describe natural or social phenomenon, such as its
form, structure, activity, change over time, relationship to other phenomena. The descriptive
function of research relies on instrumentation for measurement and observations. The
descriptive research results in our understanding of what happened. It sometimes produces
statistical information about aspects of education.

2. Prediction: Prediction research is intended to predict a phenomenon that will occur at time
Y from information at an earlier time X. In educational research, researchers have been
engaged in:
3. Improvement: This type of research is mainly concerned with the effectiveness of
intervention. The research approach includes experimental design and evaluation research.
4. Explanation: This type research subsumes the other three: if the researchers can explain an
educational phenomenon, it means that they can describe, can predict its consequences, and
know how to intervene to change those consequences.

The research methodologies can be categorized into many types but there are two main types that
has been used often.

1. Qualitative Research
2. Quantitative

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Figure 6

Qualitative Research

Strengths of approaching Qualitative Research


1. Because of close researcher involvement, our team gains an insider's view of the field. This
allows the us to find issues that are often missed (such as subtleties and complexities) by
the scientific, more positivistic inquiries.
2. Qualitative descriptions can play the important role of suggesting possible relationships,
causes, effects, status and dynamic processes of a project that has been processed or
processing.

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Quantitative Research
Quantitative Research is used to quantify or in other words to measure the problem by way of
generating and implementing numerous data or data that can be transformed into usable statistics.
It is used to quantify attitudes, opinions, behaviors, and other defined variables and simplify results
from a larger sample population. Quantitative Research uses measurable data to formulate and to
organize facts and discover patterns in research. Quantitative data collection methods are much
more structured and very well systematized than Qualitative data collection methods.

Quantitative researchers aim is to establish general laws of behavior and phenomenon across
different settings or circumstances. Research is used to test a theory and the ultimate peak goal is
choose whether to support it or reject it. (Patzer, G. (1996))

In order to research the Quantitative approach;

Experimental methods bound the possible ways in which a research participant can react to and
express appropriate social behavior. Findings are therefore likely to be context bound and simply
a reflection of the assumptions which the researcher brings to the investigation. So, in this manner
these are the following methods used in the approach of Quantitative Research.

a. Close - ended questions


b. Online surveys
c. Questionnaires
d. Polls

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Strengths of approaching Quantitative Research
1. Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since
statistics are based on the theory of mathematics, the quantitative research approach is
viewed as scientifically objective, and rational.
2. Useful for evaluating and validating the existing constructed theories.
3. Rapid analysis: General or in other words usual software removes much of the need for
lengthy data analysis, especially with large volumes of data involved
4. Replication: Quantitative data is based on measured values and can be checked by others
because numerical data is less open to ambiguities or in other words doubts of interpretation.
Hypotheses can also be tested because of the use of statistical analysis and report.

Hypothesis

H1; New Technology in a company can improve the business and resolve the issues at the
organization

H0; New Technology in a company cannot improve the business and resolve the issues at the
organization

Methodology

The work is carried out using a combination of qualitative and quantitative analysis. The analysis
included a total of 40 workers and 2 managers of the outsmart hub.

Regarding ethics

Total Work was therefore carried out taking into account universal ethical standards. Ethics are
moral rules or values that differentiate between right and wrong. We help to make a distinction
between reasonable and unacceptable behavior.

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For quantitate research for employees

1. The time frame during which the employee was affiliated with Outsmart hub.
2. Cloud computing technology and Mobile technology are essential for the expansion and
proper execution of the businesses functioning globally.
3. The essentiality of the different technological improvisations for enhancing the efficiency
of the organizational activities.
4. The prospect of artificial intelligence in improving the improvisation quotient and
expansion of Outsmart hub.
5. The contribution of social media in reaching out to the customers and communicating
effectively.
6. How the 'Internet of Things' lets the Outsmart hub merge services in different branches and
departments.

For Qualitative Research (For Managers)

1. What will be the benefits of implementing Artificial Intelligence in the operational


processes of Outsmart hub?
2. What are the probable benefits that the cloud computing technology will render to the
executive department of Outsmart hub?
3. What, according to you, can be the contributions of social media, to the Outsmart hub?

4. How would the ‘Internet of Things’ help in integrating the processes?

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The time frame during which the employee was affiliated with Outsmart hub

Time Span Number of Total number of Percentage of


employees employees employees

Less than 1 year 10 40 25%


1 to 3 years 25 40 62.5%
3 to 5 years 38 40 95%
5 to 7 years 30 40 75%
Above 7 years 15 40 37.5%

Figure 7: graph 1

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Mobile technology and Cloud computing technology are essential for the expansion and proper
execution of the businesses functioning globally

Criteria Number of employees Percentage of the


employees Total no. of employees
employees
Strongly agree 25 40 62.5%
Agree 33 40 82.5%
Neutral 30 40 75%
Disagree 15 40 37.5%
Strongly disagree 15 40 37.5%

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Figure 8: graph 2

The essentiality of the different technological improvisations for enhancing the efficiency of the
organizational activities

Improvisations Number of Total no. of Percentage of


employees employees employees

Artificial Intelligence 15 40 37.5%


Cloud Computing 6 40 15%
Social Media 9 40 22.5%
Internet of Things 10 40 25%

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Figure 9: graph 3

The prospect of artificial intelligence in improving the improvisation quotient and expansion of
Outsmart hub.

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Characteristics No. of employees Total No. of Percentage of
employees employees

Saving the cost 10 40 25%


incurred
Reduction in the 15 40 37.5%
time required for
providing the
services
Reduction in the error 5 40 12.5%
percentage

Mechanization of the 10 40 25%


processes

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Figure 10: graph 4

The contribution of social media in reaching out to the customers and communicating effectively

Characteristics Number of Total No. of Percentage of


employees employees employees

Advertising about the 5 40 12.5%


services offered

Collecting feedback 15 40 37.5%


from the customers

Addressing the queries 10 40 25%


of the customers

Reaching out to new 10 40 25%


customers

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Figure 11: graph 5

How the ‘Internet of things’ helps the Road Stove company to achieve amalgamation of services
in different branches and within different departments

Characteristics No. of employees Total no. of Percentage of


employees employees

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Increasing the 10 40 25%
efficiency
Connecting the 15 40 37.5%
branches and the
departments
Computation of the 5 40 12.5%
marketing processes

Reaching out to all 10 40 25%


functional zones

Figure 12: graph 6

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Qualitative Research

What will be the benefits of implementing Artificial Intelligence in the operational processes of
Outsmart hub?

• Manager 1: The scientifically improved procedure in Artificial intelligence would reduce


the risks of duplicity and other problematic processes, which affect both employees as well
as the customers, stated the 1st manager.

• Manager 2: The 2nd manager said that that the artificial intelligence method will help the
organization in cutting down unnecessary utilization of workforce and helps in securing
the funds for future use.

What are the probable benefits that the Mobile technology and cloud computing technology will
render to the executive department of Outsmart hub?

• Manager 1: 1st manager assured that the execution of the tasks would become more
simplified since the staffs would have access to similar kind of jobs.

• Manager 2: He commented that often, the staffs tend to leave the jobs suddenly. In this
case, retrieving the files and the assignments s/he was working on becomes a hectic task
due to the presence of passwords in the systems and various other security concerns.

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What, according to you, can be the contributions of social media, to the Outsmart hub?

• Manager 1: The 1st manager replied that the social media would definitely help in
spreading the news of the services offered by the bank among maximum number of clients.

• Manager 2: He said that the social media would help in collecting the valuable feedbacks
of the customers and would assist Outsmart hub in addressing their grievances
immediately.

How would the ‘Internet of Things’ help in integrating the processes?

• Manager 1: Interdepartmental connectivity inside the organization and the different


branches of the company would help in increasing the efficiency of the workers and the
organization.

• Manager 2: The second manager was of the view that the T technologies would help in
mechanization of the marketing processes involved in the Organization and reaching out
of all the functional zones.

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2.2

Literature review

The author divides his research into four thematic sections. They are as follows.

• Confidentiality
• Integrity
• Availability
• Information system security

Information system security
Information system security, commonly referred to as INFOSEC, is the procedures and
methods used to keep information confidential, available, and ensure its integrity.
(Techopedia, 2020) INFOSEC focuses on protecting computers, networks and their uses.
Modern companies as well as many families and individuals have justified their concerns
about digital risks to their well-being. These threats come in all shapes and sizes, including
stealing database personal information, installing malware on a machine, and deliberately
disrupting services. (Computersciencedegreehub, 2020)

TPS, MIS and EIS are generally the most important information systems to protect a
company. TPS can be described as an information system that deals closely with most
customers. Therefore, its security needs are very important. Disruption of its operations due
to security issues allows unauthorized and hostile parties to obtain information about the
transactions and business activities of the company. There are many adverse effects on the

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company. Therefore, it is important of not only TPS but also other systems of the
organization.
Confidentiality
Confidentiality ensures that the data exchanged is not accessible to unauthorized uses. When
designing a system there must be adequate control mechanisms in place to enforce.
Confidentiality, as well as policies that dictate what authorized users can and cannot do with
data. The more sensitive the data, the higher the level of confidentiality. Therefore, all
sensitive data should always be controlled and monitored. (Kavausa, 2020)
It’s important to project the confidentiality ensures the security of transaction information,
customer information and product information contained therein. Confidentiality can be
ensured by setting a strong password to maintain confidentiality, updating it in a timely
manner, and limiting the number of authorized uses who can access the information required
by information systems and monitoring its security.
Integrity
Integrity protects information for unauthorized changes. These steps provide a guarantee of
the accuracy and completeness of the data. The need to protect information includes data
stored on systems and data transmitted between systems such as email. To maintain
integrity, it is necessary not only to control access at the system level, but also to further
ensure that information has a legitimate right to change system users. (certmike.com, 2019)
The integrity of a system is important. This ensures that the system is not subject to
unauthorized modification. Data cannot be modified or deleted. An organization’s
information system can protect the continuity of the system by encrypting wild data.
Availability
For an information system to be useful, it must be accessible only to authorized users.
Existing measures protect timely and continuous access to the system. Some of the basic

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threats can be malicious, including hardware failures, unplanned software crashes, and
network bandwidth issues. Malicious attracts can protect users from various obstacles that
could harm an organization by denying them access to the information system.
(certmike.com, 2019)
System availability means the authorized users can access it at any time. This involves the
use of advanced security measures in a system. String data on high- performance server
ensures its security.
This can be ensured by minimizing blockages and anomalies in the network.

Previous studies related to thematic areas


Disclosure of information is the confidentiality of research documents. This was stated by
David Kose and Spyridon Samoans. An unauthorized user can read the information stored
on the computer and reap the benefits. This category of concerns sometimes extends to
“traffic analysis”. Accordingly, unauthorized monitoring only monitors the uses of
information. Integrity is the unauthorized removal of information. Unauthorized persons can
disrupt the information stored in a system. It should be noted that in the case of such
infringing loans, the unauthorized alteration information is invisible and refuses to be used.
An authorized user can submit or modify information, even if he/she cannot access it. They
say the integrity and availability of confidentiality are closely linked to the security of a
system.

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In project management there are five phases: initiating, planning, executing, controlling and
closing. Throughout these phases of the project, there is a need to continuously track and report
on where the resources for project management come in. Without project management software,
you will be struggling to collect actionable data, track progress and meet deadlines.

The five stages of the project are project life cycle management, which coincidentally is the title
of a book by ProjectManager.com CEO Jason Westland. His in-depth book goes into great detail,
which we don't have time to cover, but we can send you a brief overview so that you can
understand how to make the phases of the project work for you and your team.

Figure 13: project life cycle

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Initiation

This is where all the projects are off. The worth of the project as well as its viability shall be
calculated. Before the project is accepted or denied, these two documents shall be drawn up in
order to market the research to stakeholders or sponsors:

• Business Case: Here is where you justify the need of the project, which includes analyzing
return on investment.

• Feasibility Study: You need to evaluate what the project’s goals are, the timeline to
completion and how much the whole endeavor will cost. You also note what resources will
be required to fulfill the project, and if it makes financial and business sense.

Planning

If the project is approved, the next step is to set up a project team and start preparing how to
execute the project so that it can meet its objectives within the budget and on schedule. The
project plan should determine what personnel, funding and supplies are required. The program
also provides guidance to the team and the following:

• Scope: There will be a written scope statement that reiterates the need for the project, and

what its deliverables and objectives are.

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• Definition: Here you break down the larger deliverables into smaller ones, which will help

with managing them.

• Tasks: Identify what tasks are necessary to produce the deliverables, figure out if any tasks

are dependent on other tasks.

• Schedule: Determine the duration of the tasks and set dates for their completion.
• Cost: Estimate the costs involved across the project and formulate a budget.

• Quality: Make sure the quality objectives are met throughout the project.

• Organization: Note how the project will be organized, including reporting on progress.

• Staff: Determine roles and responsibilities of the project team.

• Communications: Decide how information will be disseminated, to whom and with what

frequency.

• Risk: Determine what risks are likely, how they’ll impact the project and then plan how to

resolve them. Try our free risk register template if you need help getting started with risk

management.

• Procurement: Decide what work or materials will be contracted. Define those contracts and
who

they’ll go to.

Gantt Charts for Planning & Scheduling

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The Gantt chart is the most reliable tool for project planning. The Gantt chart is a visual
representation of all activities and timelines of your project, in a timeline format.
However, you can do more than just make timelines. Our online Gantt charts allow you to drag
and drop due dates, build task dependencies and set milestones. Plus, you can delegate tasks to
team members and manage their workload on the same computer. Our Gantt function lets you
schedule, plan and execute your project with a simple tool.

Execution

Now that you've already done your preparation, it's time to start the project. This is where the
rubber hits the road, but it doesn't mean you're just cruising. This phase consists of the following
comprehensive processes:

• Executing the Plan: Follow the plan you created, assign the tasks to team members and

manage and monitor their progress with project management tools, like a project dashboard.

• Administrate: Manage the contracts secured in the project.

Monitor & Control

In order to ensure that the project plan is revised, all aspects of the project must be controlled and
changed as appropriate. Employ these procedures to do this:

• Reporting: Have a metric to measure project progress and an instrument to deliver this
information.

• Scope: Monitor scope and control changes.

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• Quality: Measure the quality of deliverables and make sure that the planned quality is being

met. If not, evaluate how to improve the quality.

• Schedule: Keep track of delays or blocks that impact the timeline of the project and adjust to

stay on track.

• Cost: Monitor expenses and control cost changes.

• Risk: Note changes in risk throughout the project and respond accordingly.

Close

The project is not finished until the goals and aims of the project have been achieved. The final
phase of the project is to close it. This includes a particular set of processes:

• Scope: Make sure the project deliverables have been completed as planned.

• Administration: Close out all outstanding contracts and administrative matters, archive the

paperwork and disseminate to proper parties.

Choosing qualitative or quantitative research methodologies for the small-scale research

Your analysis should define the types of research methodologies that you use to help your work
and data collection methods. If you want to collect reliable results, you might be analyzing
variables and checking or questioning existing theories or hypotheses. Data is often used to
construct new hypotheses based on data derived from various variables.

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However, statistical collections and numeral crunching are often not the answer to understanding
the beliefs, views and information better understood by qualitative data. It should be remembered
that quantitative data are often collected in combination with other research instruments and the
underlying research questions.

Using quantitative and qualitative research methods together

Using a mixture of qualitative and quantitative data, the assessment can be enhanced by ensuring
that the shortcomings of one type of data are balanced by the strengths of another. This will ensure
that understanding is strengthened through the incorporation of various ways of learning. Many
assessments will collect both quantitative (number) and qualitative (text, images) data, but it is
important to prepare ahead of time how these data will be mixed.

Purpose of combining data:

• Enriching: using qualitative work to identify issues or obtain information on variables not
obtained by quantitative surveys.
• Examining: generating hypotheses from qualitative work to be tested through the
quantitative approach.
• Explaining: using qualitative data to understand unanticipated results from quantitative
data.
• Triangulation (Confirming/reinforcing; Rejecting): verifying or rejecting results from
quantitative data using qualitative data

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Qualitative research methods

Qualitative research methods are structured in such a way as to help expose the actions and
interpretation of the target audience in relation to a particular topic. Various types of qualitative
research techniques, such as in-depth interviews, focus groups, ethnographic research, content
analysis, case study research, are widely used.

The findings of qualitative methods are more concise and the inferences can easily be derived from
the data collected.

Qualitative research methods have emerged in the social and behavioral sciences. Today, our world
is more complex, so it's hard to grasp what people think and see. Qualitative research approaches
make it easier to understand this because it is more communicative and concise.

The following are the qualitative analysis methods that are widely used:

1. One-on-one interview: performing in-depth interviews is one of the most popular forms of
qualitative study. This is a informal interview with one respondent at a time. This is a strictly
conversational tool, and it encourages the respondent to have the opportunity to get in-depth
information.

One of the benefits of this method is a perfect opportunity to collect reliable information about
what people believe and what their motives are. If the researcher is well trained in asking the right
questions, he / she can be assisted to collect useful data. If more information is needed, researchers
should ask these follow-up questions to help them gather more information.

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2. Focus groups: A focus group is perhaps one of the most widely used qualitative analysis
techniques used in data collection. A focus group typically involves a small number of respondents
(6-10) from your target market.

The key goal of the focus group is to find answers to why and how to ask questions. One benefit
of focus groups is that you don't actually need to communicate with the audience in person. Focus
groups are an expensive approach relative to other qualitative research methods. They are generally
used to describe complex processes.

3. Case study research: The case study approach has developed over the last few years and
has become a valuable qualitative research tool. As the name indicates, it is used to describe an
organization or entity.
This type of research method is used in a variety of fields, such as education, social sciences and
the like. This approach may seem difficult to operate; however, it is one of the easiest ways of
conducting research, as it requires a deep and detailed understanding of data collection techniques
and inferring data.

4. Record keeping: This method uses already existing accurate records and related sources of
information as the data base. These data can be used for new research purposes. It's close to going
to a library. One that go over books and other reference material to collect the relevant data that
may be used in the study.

5. Observation Process: Qualitative Observation is a research process that uses subjective


methodologies to collect quantitative information or data. The emphasis on qualitative observation
is, therefore, the process of study using subjective methodologies to gather knowledge or data.
Qualitative measurement is mainly used to account for variations in efficiency.

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Quantitative research methods

Quantitative research is perhaps the easiest to describe and classify.


The data generated are often numerical and are analyzed using mathematical and statistical
methods. If there are no statistics involved, this is not quantitative analysis.
Some phenomena obviously lend themselves to quantitative research because they are already
visible as numbers. Examples include improvements in achievement at various levels of
education or an rise in the number of senior managers with management degrees. However, even
phenomena which are obviously not numerical in nature can be investigated using quantitative
methods.

Sources of Quantitative Data

The most common sources of quantitative data include:

• Surveys: whether conducted online, by phone or in person. These rely on the same
questions being asked in the same way to a large number of people.
• Observations: which may either involve counting the number of times that a particular
phenomenon occurs, such as how often a particular word is used in interviews, or coding
observational data to translate it into numbers.
• Secondary data: such as company accounts.
• Questionnaires: often seem a logical and easy option as a way of collecting information
from people. They are actually rather difficult to design and because of the frequency of
their use in

all contexts in the modern world, the response rate is nearly always going to be a problem
(low) unless you have ways of making people complete them and hand them in on the spot

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(and this of course limits your sample, how long the questionnaire can be and the kinds of
questions asked). As with interviews, you can decide to use closed or open questions, and
can also offer respondents multiple choice questions from which to choose the statement
which most nearly describes their response to a statement or item. Their layout is an art
form in itself because in poorly laid out questionnaire’s respondents tend, for example, to
repeat their ticking of boxes in the same pattern.

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Task 3

Research Methodology
A research methodology is a specific methodology or technology used to identify, select,
process, and analyze information on a topic. In a research paper, the methodology division
critically evaluates the overall validity and reliability of the study. (Libguids, 2020)

The research onion was created in 2007 in collaboration with Saunders and several others.
It demonstrates the stages that need to be covered in developing research. The same
methodology is used for this research project.

Research onion model


The research onion model was presented by Saunders, Lewis and Thorhill under the title
research methods for their business students. This model aims to demonstrate various essay
writing skills to help students create a better organizational system. The following research
onion model symbolically illustrates how different aspects of research can be examined to
formulate a final research plan. (15writers.com, 2020)

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Figure 7 Research onion

The research onion model consists of 06 main parts. They can be pointed out as follows.

• Philosophy
• Approach
• Strategies
• Choices of Methods
• Time horizons
• Data Collection and Analysis

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Philosophy
It refers to the set of principles in the world viewer or place of research. It is usually studied
in oncology and epistemology. Oncology is the process of understanding the authenticity of
information and its existence. Epistemology is the valid information needed for research and
how it can be obtained. Philosophical positions used in academic studies are often divided
into positive and interpretive. In it, positivism assumes that knowledge is independent of the
subject being studied, and interpretations claim that individual observers have their own
understanding and understanding of reality. Therefore, positive studies are often more
scientific and lead to phenomenon exploration. (15writers.com, 2020)
This vision has a positive impact on critically assessing the validity and reliability of this
research project. This is because the tea conducts research based on past theories and does
not make innovations at the end of the research.

Approach
Once a suitable methodology has been selected, research onion suggests that an appropriate
research methodology should be selected. The reduction approach begins with a specific
hypothetical development based on the on the literature critique observed by the researcher,
and gradually seeks to examine this hypothesis and seek if it exists in specific contexts. In

56 Ansaf Unit No: 06 MSCP Assignment No: 01


contrast, the persuasive approach beings with the observations that the researcher uses to
create new theory. (15writers.com, 2020) This research project is based on past theories.
Therefore, reduction is choosing as an approach to this. Also, positivism is chosen for this.

Strategies
Research onion suggests that strategies may include active research, experimental research,
interviews, surveys, case studies, or systematic literature reviews. The strategy is chosen
based on the data required for the research and the purpose of the study. (15writers.com,
2020)
The author hopes that this research project will identify and address security issues and
vulnerabilities in the information system of the OUTSMART HUB services and Production
Company’s production department. The author selects a questionnaire paper to collect data
on the departmental system of this company. This belongs to the case study strategy.
Therefore, none of the strategies in the above match. With the covide19 epidemic in the
country, the author and his team realized that data collection through interviews was
impractical.

Choices of Methods
Research onions suggest mono-method, mixed-method and multi-method as possible
choices for conducting research. The mono-method consists of only one method for study.
The hybrid method is based on the use of two or more research methods, and usually refers
to the use of qualitative and quantitative methods. Multiple methods use a wide range of
methods. (15writers.com, 2020)
The mono-method is used for this. Data collection for this research report uses one strategy.
That is, a questionnaire is used to identify system vulnerabilities in OUTSMART HUB ’s
manufacturing department.

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Time horizons

If refers to the time frame of the research. There can be two types based on observation
times. That is, cross- sectional and durable. Like most surveys, cross-sectional data are used
when all the same time. Durable data, by contrast, means observations for a specific variable
that can be obtained from years, quarters, months, or days. (15writers.com, 2020)
This research project has a duration of three months. A cross- sectional period is used when
all observations are made at the same time.

Data Collection and Analysis

This is the final layer of research onions. It consists of the techniques and procedures used.
It is used to clearly explain the methods and objectives of the research conducted. In this
case, it is expected to choose between the primary and secondary data the qualities and
quantitative data collected from different sources. This is considered to be the data- centric
part of the research onion framework. (15writers.com, 2020)

OUTSMART HUB’s employs more than 250 people in the production department, and the
research department, and the research project employs 20 people to collect data. A fifth
volume questionnaire was used. There are some questions in the questionnaire. Five
questions about system integrity, overall security, and availability. It also includes seven
questions of confidentiality. The questionnaires submitted are as below.

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Quantitative Analysis

• According to the research carried out 25% of employees were associated with the Outsmart
Hub for a time span of less than 1 year. 95% employees were associated for 3 to 5 years.
75% were associated for 5-7 years and 37.5% were associated for more than 7years.

• According to the research carried out 62.5% of the employees strongly agreed out of which
82.5% agreed for incorporating mobile technology and cloud computing technology for
expansion and execution of the business to function globally. 37.5% employees disagreed
from idea of incorporating the cloud computing system and 37.5% strongly disagree to the
ideas.

• The prospect of artificial intelligence in raising the quotient and growth of Outsmart hub
has been endorsed by 25% employees, as it helps to save cost. About 37.5% employee
supported the decision as it helped in reduction in the time required for providing the
services. 12.5% employees were in favor of the decision as it helped in reduction in the
error percentage and 25% employee supported the decision as it helped in mechanization
of the process.

• According to the research carried out 20% employee was in favor of incorporating
Artificial Intelligence. About 37.5 wanted to incorporate cloud computing. The idea of

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incorporating social media was supported by 15% employees and internet of things was
supported by 22.5% employees. The possibility of artificial intelligence in raising the
quotient and growth of Outsmart hub has been endorsed by 25% employees, as it helps to
save costs.

• Way of using social media in order to communicate with the customers were supported by
12.5% employee as it helped in advertising about the services offered. 37.5% employees
supported the ideas as it helped in collecting feedback from the customers. 25% employee
agreed to the idea as it helps in addressing the quarries of the customers and 25% employee
supported the idea as it helps in reaching out to new customers.

• The idea of achieving amalgamation of services in different branches and within different
department was supported by 25% employee as it increased the efficiency of the company.
37.5% employees supported the idea as it helps in connecting the various branches and
department. 12.5% agreed as it helps in computation of the marketing processes. 25%
agreed as it helps in reaching out to all functional zones.

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Qualitative analysis

Managers are in favor of the introduction of an artificial intelligence program, which would help
minimize the risk of duplication and minimize the various troublesome circumstances of
employees. But the 2nd manager was of the view that it would help to cut expenses and save
money for the future.

Manager 1 of Outsmart chose to use the Cloud Management Framework and Mobile Application
approach to simplify the execution of tasks for workers and to make it easier for customers. But
Manager 2 was worried that if the employee leaves the job, it will be difficult to access files due
to the protection of the cloud storage system's password.

Both managers of Outsmart have agreed on the use of social media as it will help to speed up the
message of the various services offered and will help the organization to get feedback that could
be useful for improvisation.

The managers of the Outsmart center have been interested in the internet because it will help to
connect all the organization's divisions and help mechanize the marketing process involved in the
organization.

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Hypothesis Testing

Hypothesis testing is an act of statistics by which an analyst checks a population parameter


statement. The approach used by the researcher depends on the quality of the data used and the
reasoning for the analysis.

Hypothesis testing is used to determine the plausibility of a hypothesis using sample data. These
data may derive from a larger population or from a data-generating method. In each of these
instances, the term "population" will be used in the following definitions.

KEY TAKEAWAYS

• Hypothesis testing is used to assess the plausibility of a hypothesis by using sample data.
• The test provides evidence concerning the plausibility of the hypothesis, given the data.
• Statistical analysts test a hypothesis by measuring and examining a random sample of the
population being analyzed.

Questionnaires for the employees

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Figure 14: company form intro

Figure 15: form questions

Ansaf

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Figure 16: form questions

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Figure 17: form questions

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3.2

As a student researcher my duty is to analyze about the MIS that was in use by the Outsmart
Hub. For the purpose of analyzing the data regarding MIS a proposed method of Data Analysis
Preparation was followed. In order to follow this method of technique Microsoft Excel was used
as a platform. Here are the techniques that are implemented in the analysis of Quantitative
Analysis from the Survey that was taken as MIS Pre – Implementation Survey of Outsmart Hub.

MIS Pre – Implementation Survey of Outsmart Hub Results and Conclusions.

The main purpose of validating research is to identify the vulnerabilities of the current MIS of
Outsmart Hub and to get the statistical report on what the staffs, lecturer and others consider and
rank about the MIS. Specifically, Quantitative Survey was taken among staff, lecturer and other
to get the statistical review of the current MIS of Outsmart Hub. Following are the conclusive
evidences that were taken for the progression of the Survey from 13 members who includes and
participate in the function of Current MIS;

Data Analysis Technique 01: Means Statistical Testing

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Figure 8 Current MIS rating

How often data from MIS back up manually

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Figure 9 Annually data backup

The research promoted an interpretation of the ideas of the Outsmart Center workers. The
employees of the Outsmart hub were in favor of introducing modern technical innovations in the
service of the Outsmart hub in order to improve the business of the organization. In order to
secure the network, the company would need to maintain very strict cyber security. Employees
must be qualified to be able to use emerging technology without any difficulties.

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Employees wanted to adopt the cloud computing program because they thought it would help to
enhance the services provided to their customers. This system also helps to keep the information
of their customers confidential. Both managers and workers recognized that technical innovation
would enhance the functioning of the company and allow them to reach out more efficiently to
their customers. Managers and employees are concerned about the technology gaps as the cloud
computing system could be affected by viruses.

Social media is giving a voice to who their company name is. When buying from an unknown
business, people check the company's social media accounts to see if consumers are pleased with
it. Social networking can be a website or a small secured network where the Outsmart hub can
communicate with employees and customers if appropriate. It also enables workers to engage in
decision-making and in the growth of the working management structure. The management of
any business should have a simpler and more effective way of launching some new goods and
interacting with customers.

Mobile apps have proven to be fast and successful in attracting consumer interest and
communicating product releases, new programs, promotional deals, updated features and
discounted Outsmart hub prices. Such direct communications also provide useful information,
such as demographics, geographic locations and consumer habits for your goods and services,
allowing Outsmart hub to understand customer demand and develop your sales and marketing
strategy.

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Recommendations summery
It is recommended that Outsmart hub,
• Should introduce digital technologies like cloud computing, Mobile Application and
Artificial Intelligence

• It would help the organization in managing the staff efficiently and effectively

• Updated Web page and Social Media Network can help is attracting a number of customers
and help the management is managing customer base. It would also give a great advantage
of e marketing.

Choosing the right testing approach helps you to effectively answer a research question or check
a hypothesis. Missteps at the beginning of the research process could lead to the derailment of an
otherwise promising project. Understanding the benefits and drawbacks of quantitative and
qualitative approaches will allow you to make an informed decision. Both approaches are very
useful depending on the type of analysis. Some dissertations and research studies adopt a mixed
method approach that incorporates qualitative and quantitative methods in different phases in
order to obtain a broader perspective.

You may be well acquainted with quantitative analysis in your science classes where you have
studied and practiced using the scientific method. The problem or question is investigated by
deductively creating a theory-based hypothesis. Controlled, unbiased research and analysis
generally supports or denies the conclusions. Each step is standardized to reduce bias in the

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collection and analysis of data. A major benefit of this method is that the findings are true,
accurate and generalizable to the wider population. Quantitative analysis is useful for studies
involving numbers, such as calculating achievement differences between different classes.

Advantages of Quantitative Research

The quantitative approach allows you to reach a higher sample size.

From this method ability to study a larger sample size for any hypothesis, it is easier to reach a
valid generalized conclusion. The additional data that you obtain from this work gives the result
greater legitimacy as the statistical analysis is more in-depth. A larger sample makes it less likely
that outliers in the study community will adversely affect the outcomes that you want to achieve
impartially.

It can collect information quickly when using quantitative research.

Researchers collect information for the quantitative testing phase in real-time environments so
that statistical analysis can take place almost instantly. Experiments, surveys and interviews offer

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immediate answers that are valuable from a data-centric approach. Fewer gaps in the acquisition
of these tools make it easier to identify connections that eventually lead to a useful conclusion.
Quantitative work does not require the isolation of processes or the identification of variables to
obtain results.

Quantitative research uses randomized samples.

When research participants suspect that a study wants to achieve a specific result, their personal
bias may be reflected in the data spectrum. The answers given on the included materials are partial
truths or outright lies as a way to manipulate the job. That's why the quantitative method is so
effective when attempting to test a particular theory within a broad demographic population.

This approach uses a randomized method to gather information. This excludes bias from being
present in most situations. It also offers an benefit in that the data can then be generalized
systematically to the rest of the population being studied. There is always a chance of error to
remember, but it is this approach that generally provides the most accurate results.

Results duplication is possible when using quantitative research.

When opinions are a valid substitute for facts, anything becomes possible. Quantitative analysis
avoids this issue because it focuses only on real data. The work validates itself, since the results
still point to the same data, even if random conditions exist. Minor variations may be found over
time, but the general conclusions that researchers draw when using this process remain accurate.

This is why this knowledge is valuable when looking at the need for concrete potential outcomes.
The facts include figures that are necessary to remember when tough decisions have to be made.

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Quantitative research can focus on facts or a series of information.

Researchers may use the quantitative method to concentrate on a particular reality they want to
study in the general population. This approach is also useful when a number of data points are
highly desirable within a particular demographic. It is a mechanism that helps us to consider the
reasons behind our choices, attitudes or acts from a social point of view.

When we can understand the context behind the choices that people make, it is easier to uncover
the pressure points or particular desires that need resolution. The data analysis can then be applied
to the rest of the population so that everybody can benefit from this research.

The research performed with the quantitative approach is anonymous.

As long as researchers are able to verify that individuals fit into the demographic profile of their
sample group, there is no need to include personal information. The anonymous nature of
quantitative research makes it useful for data collection because people are more likely to share
an honest perspective when there are assurances that their feedback will not come back to haunt
them. Except when interviews or surveys are part of this work, personal information is a screening
tool rather than a brand recognition tool.

Quantitative research doesn’t require direct observation to be useful.

Researchers must follow unique guidelines while using the quantitative approach, but there is no
obligation to observe each participant directly. This ensures that a study can submit surveys to
individuals without the need to get others in the room while they provide answers. This benefit

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produces a higher response rate as people have more time and less motivation to complete their
work.
While the complexity of answering questions or the duration of a survey or interview can be
obstacles to participation, the amount of data obtained by researchers from the quantitative
method is often useful.

Advantages of Qualitative Research

Subject materials can be evaluated with greater detail.

There are also time constraints on the methods of study. The aim of time restriction is to produce
a tangible outcome so that the metrics can be in place. Qualitative research focuses less on the
metrics of the data being collected and more on the subtleties of what can be found in that
information. It helps the data to provide an increased level of information, and can offer more
opportunities to gain knowledge from it during the analysis.

Research frameworks can be fluid and based on incoming or available data.

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Many research opportunities must follow a particular pattern of interrogation, data collection and
reporting. Qualitative work gives a common approach. It can be tailored to the nature of the
information that is being collected. If the available data do not appear to yield any results, the
research may immediately change gear and try to gather data in a new direction. This provides
more opportunities to gather valuable clues about any topic, rather than being restricted to a narrow
and sometimes self-fulfilling perspective.

Qualitative research data is based on human experiences and observations.

Humans have two very different systems of operation. One is the subconscious method of action,
which is the simple and instinctive perception that happens when data is present. The other
operating system is slower and more methodological, wanting to evaluate all data sources before
making a decision.
Many types of research rely on the second operating system while ignoring the instinctive
existence of the human mind. Qualitative work should not neglect the feeling of the heart. It
supports it, and the data that can be obtained is also best suited to it.

Gathered data has a predictive quality to it.

One of the main mistakes made in qualitative research is the belief that a personal viewpoint can
be extrapolated into a group viewpoint. This is only possible when individuals grow up in similar
circumstances, have similar perspectives on the world, and operate with similar goals.
Nevertheless, as these groups can be identified, the individualistic data obtained may have a

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predictive quality for those in a specific category. At the very least, the data has a predictive
quality for the individual from whom it was collected.

Qualitative research operates within structures that are fluid.

Because the data collected through this type of research is based on observations and experience,
an experienced researcher may follow up interesting answers with additional questions. Unlike
other types of analysis that involve a particular zero-deviation structure, researchers may track any
data tangent that is made public and improve the overall collection of information that is being
collected.

Data complexities can be incorporated into generated conclusions.

Even though our industrial society appears to favor statistics and verifiable data, we can not
completely exclude human experience from the equation. Different people would have strikingly
different interpretations of any statistic, fact, or event. This is because our individual experiences
give us a clear viewpoint on the data we see. Such nuances, when assembled into a single
database, will draw conclusions with greater depth and precision, which is of benefit to everyone.

Qualitative research is an open-ended process.

When a researcher is adequately trained, the open-ended mechanisms of qualitative research make
it possible to collect information from an individual's emotional response under shallow reactions
and logical thoughts. This is important to this type of researcher as it is an emotional reaction that
often drives a person's decisions or affects their actions.

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Creativity becomes a desirable quality within qualitative research.

It can be difficult to evaluate data collected from individual sources, since often people react
subconsciously in a way that they think someone wants. This ability to "please" another decreases
data quality and suppresses individual creativity. By adopting the qualitative research approach,
it is possible to promote the imagination of the respondent, enabling people to express themselves
authentically. In return, the data collected becomes more accurate and can lead to predictable
results.

Hypothesis Testing

Hypothesis testing is a statistical procedure that uses survey data to compare two mutually
incompatible population properties hypotheses. Statistics call these hypotheses the null hypothesis
and the alternative hypothesis. The hypothesis test tests the statistical data of the sample and the
variables in the calculation of the error of the sample to decide the conclusion is confirmed by the
data.

In all the experiments, the researchers are measuring an effect of some kind. The effect may be the
efficacy of the new vaccine, the reliability of the new drug, the proportion of the defect in the
manufacturing process, and so on. There is some benefit or difference that the researchers are
hoping to identify.

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Task 4

4.1

Following the pre-research methods that were taken from the MIS Unit a Post-research method
was taken regarding the review of the newly built MIS of Outsmart Hub. The newly built MIS was
infrastructure under my analysis as a student researcher and analyzer. After analyzing all the
vulnerabilities, the MIS was remade from the older version using proper execution methods. So,
this Statistical and Constructive Research method is used for the purpose reviewing newly built
MIS of Outsmart Hub.

Post Implementation Survey

Figure 10

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When asked to answer on the Handling ability of New MIS from the options of Yes and No
the overall results among most of Responses is 100 % of Yes. This graph represents a linear
path of graph to get a conclusion and the graph concludes that the handling ability of the
newly built MIS of Outsmart Hub is way too high in handling.

Comparison of Handling

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Figure 11

When asked to comment on the infrastructure of New MIS from the options of Excellent, Good,
Better, Bad, Worse the average Standard Deviation results among Responses is where 85% have
opted Excellent, 8% have opted Good and 8% have opted Bad which depicts the infrastructure
position of the Newly built MIS of Outsmart Hub is at its peak and it possess a level of high

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Comparison of Infrastructure

Figure 12

When asked to choose on the Confidentiality and the Configuration of New MIS from the
options of Yes and No the overall results among Responses for Confidentiality and the

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Configuration are 100% Yes and 100% Yes respectfully. So here the data is distributed
among choices and as a result it concludes both the Confidentiality and the Configuration of
the Newly Built MIS of Outsmart Hub is at the level of its peak.

Comparison of Confidentiality and the Configuration

Figure 13

Figure 14

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Figure 15

When asked to choose on the Network Accessibility of New MIS from the options of Yes
and No the overall results among 13 Responses for Confidentiality and the Configuration are
100% Yes. So here the data is distributed among choices and as a result it concludes the
Network Accessibility of Newly Built MIS of Outsmart Hub is at the level of its peak.

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Comparison of Network Accessibility

Figure 16

Figure 17

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Figure 18

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Figure 19

Project Management

Project management tackles cost, schedule and output goals while delivering a client-satisfied
result. The level of quality associated with the completed project is an indicator of the importance
of the project to the client. It follows that important management decisions relate to the degree of
quality obtained for each of the tasks of the project, since the quality of the tasks determines the
quality of the project.

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The focus in project planning and scheduling has been on managing the relationship between time
and expense, implicitly assuming a defined standard of quality that is rarely specifically examined.
However, in certain cases, there are alternate approaches to completing each mission, each with
its own time, cost and quality considerations.

Differences in quality can occur as a result of bids provided by competing subcontractors to


perform similar tasks. Also, different bids by the same subcontractor may mean different rates of
quality. For example, subcontractors may have some time and cost flexibility that will result in
different quality rates for the same job. This can also refer to alternative job arrangements offered
in-house. For example, when the foundation for a building is completed, there are choices related
to the depth of the excavation and the compressive strength of the concrete used. That of the
potential alternatives would achieve a different amount of time, expense and efficiency associated
with this function.

Reflect on the value of undertaking the research to meet stated objectives and own learning and
performance.

What was the Project supposed to accomplish?

• The main purpose of the research in this project was to examine the value of digital
technology and how it enhances the efficiency of the organization. This project helps to
explain the changes that are taking place within the company on the introduction of
emerging technology into the Outsmart center.

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Did the project succeed in its aims/ how do you know?

• In particular, please discuss any reviews and tests performed. Yes, the project was
successful as workers and managers committed to the introduction of digital technology.

What things do you think worked well and why?

• Consider all facets of the project (e.g., start-up, project tasks and project outcomes) from a
range of viewpoints. Initial start-up ware gathering information on technical advancement;
in this phase, I have introduced potential implementation techniques; most of the objectives
have been achieved.

What problems emerged during the project and how were they tackled?

• During the project process, was there a timely recognition and resolution of issues? The
issue I faced during this project was the lack of funds and the challenge of getting an
appointment with the company's managers. Yeah, the issues have been found on time.

What did you learn from undertaking the project?

• The project undertaken helps to recognize the value of digital technologies in the growth
of the Outsmart hub.

How would you rate your performance as a management consultant leading the project?

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• I am very pleased with my results. My actions helped to connect with the organization's
authorities to complete this project.

What strengths and weakness of your performance did you identify?

• During the project, my communication skills helped me. My decision-making skills helped
me to complete this project.

How will this inform and support your continuous professional development?

• This information will help me gain awareness about the latest technology that could help
me gain a successful career in this area.

Project Management

Project management is essential for the achievement of the final results of the project, for the
management of its contributors and outcomes, as well as for the development and evaluation of
alternatives in order to meet the different organizational needs.
It points out that project management is a method that aims to help companies solve complex
problems. It draws our attention to the importance of project management in the development of
proper preparation, coordination and control of organizational resources for the achievement of
short-term goals, the achievement of particular goals or even broader objectives.

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The benefits of effective project execution may be derived either from the development of new
goods and services, or from the elimination of other operating costs, or also from improvements
to traditional working procedures, the improvement of processes and the upgrading of personal
and technical skills.

The research method adopted for this project can best be represented as a single case study
approach. This research collected data in the form of semi-structured questionnaires and a record
analysis so that the results could be triangulated.

It is a large-scale company, leader in the field of software & web development side. The main
difficulty found by managers was the absence of digital information, much of it still in the paper
form. This unorganized knowledge prevented the timely decision-making process based on an
adequate technical support.
The biggest benefit of project management is that it lets you handle your tasks efficiently,
allowing you to solve issues more quickly. It takes time and money to plan a project, however
good practice will help:

1. Service delivery efficiency: A project management plan serves as a map or a guide that a
team can easily follow. At the end of the map lies successful project completion. The fact
that project management allows for the identification of any risks or bottlenecks makes the
work done smarter and to an increase in success, essential for satisfied clients.

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2. Increased customer satisfaction: The benefits of project management process steps lead to
happier customers. Project management allows for effective time management and budget
control, two aspects that increase the probability of completing a project on-time and within
budget. These specific parameters are some of the most important for clients. A satisfied
client is one that you will see again, which is a benefit for all involved.

3. Service delivery effectiveness: The benefits of good project management allow for
consistency. The ability to complete one project successfully will increase your chances of
completing the next projects you undertake successfully also.
4. Team growth and development: Working in a supportive and collaborative environment
stimulates team member motivation and increase the efficiency and effectiveness of work
produced.

5. Competitive advantage: Project management benefits realization lies deeply in the fact that
not only does project management advantage how you manage your project, but also how
your skill in project management is perceived and can secure you a dignified position in the
project management marketplace.

6. Opportunities for expansion: The fact that project management allows for the completion
of more successful projects means that more opportunities for further success are created.

7. Improved flexibility: Thanks to the fact that project management is centered around
planning, all those involved receive a clear understanding of what will be before they begin
any work. This allows for flexibility in decision-making and time management.

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8. Optimized risk assessment: The benefits of risk management in projects cannot be
overlooked. With the help of planning and organization, any risks or bottlenecks that have a
potential to arise throughout the project are identified in advance. This allows for time to
deal with these risks effectively and to prepare, which cuts any negative impact they may
have significantly or eliminates them completely.

9. Increase in quality outcomes: Due to the effectives that the benefits of project management
methodology bring about, the quality of outcomes will be improved and evident.

10. Increased quantity: Due to the increased efficiency that the benefits of project management
process create, the quantity of projects completed is increased as a result of the improved
efficiency.

The ultimate goal and need are to prepare a solution through a Project Management Plan for
Management Information System (MIS) of Outsmart Hub. I’m a student researcher who is
investigating the causes and impacts of vulnerabilities within computing systems and explore the
solutions to the problems presented in order to make recommendations to improve the security for
Management Information System of Outsmart Hub.

First Progressive Step


I need to address myself and I also need to investigate the basic information about the
Outsmart Hub. So, as a first progressive step I visited Outsmart Hub and I got the basic
information regarding their infrastructure. Then I got to know about the systems that are also
known as learning management systems that they were handling. They were handling Library

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Management System and MIS Systems in their LMS Unit. MIS which have a vital role in
their day-to-day basis of both academic and administration was not up to the level of
potential. These are the information that was taken in the First Progressive Step.

Second Progressive Step


In the MIS unit of Outsmart Hub members play a vital role as they have the influential
decision-making authority regarding the MIS. So, as a student researcher I personally
gathered with all of them and I presented myself and asked them for their experience on the
Outsmart Hub. Then I prepared couple of survey which belongs to the types of Research.
One is a survey which is prepared for the statistical reference and the other one was prepared
to gather constructive data regarding every aspect of MIS of Outsmart Hub. Statistical Survey
belongs to Quantitative Research whereas Constructive Survey belongs to Qualitative
Survey.

Statistical Survey Results


All the 13 members were asked to complete the survey which contains the overall MIS
Considerations and the results of Statistical Survey was a Negative Impact on the current
MIS. Almost 92% of answers belongs to the category of Negative Impact where as 8% of
results belongs to Medium. Not even a single result on positive impact. So, these stats prove
that the MIS of Outsmart Hub at its worse and it needed to be rebuilt.

Constructive Survey Results


All the members were asked to complete the survey which contains the overall MIS
Considerations and the experience and clear answers for the results of Constructive Survey
was a Negative Impact on the current MIS. Almost 88% of answers belongs to the category
of Negative Impact where as 12% of results belongs to Medium. Not even a single result on
positive impact. This survey which consists of six main questions and they are descripted as
below;

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a. Handling Experience of MIS
b. Infrastructure of MIS
c. Configuration of Installation of MIS
d. Confidentiality of MIS
e. Security of MIS and Its Progress
f. Rating of Current MIS

For each of the above descriptions the answers were negative and more importantly the
respondents also mentioned the difficulties they were facing due to the misalignment of MIS
on each category. All those misalignments are summarized as below;

Problem can be discovered in the areas of installing, configuring, and maintaining servers
and infrastructure equipment as well as practices of different department managers and staff
tend to have different ways of managing their IT.

a. Unknown Entry Points: Physical Downfalls (e.g., Lack of Security Cameras and
No High Security Measures on Server Room)
b. Issues in Installing: Technical Fails in Installing Relevant Software and
Unavailability of Certain Software
c. Threat to the overall confidentiality: No Proper maintenance of The Server which
affects Whole System
d. Threat to data integrity: Unavailability of Proper Backup Server.
e. Threat to MIS availability of network data and resources: Non – Suitable Network
Measures with poor Network Allocations.

All these results were takes prior to the implantation of Project Management Process.

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Third Progressive Step
I took all the reviewed detailed results from the researches with me. Then I studied all the
review and proceeded with plan which will lead the project to the next levels. So, the project
was named as Project Management Plan. In this project management plan, I made four step
by step process to execute the plan and to recreate the MIS of Outsmart Hub.
The all four Project Management Phases are;

a. Initiation
b. Planning
c. Execution
d. Closure

In the phase of Initiation, I personally interviewed all 13 members of MIS unit I got the
verbal consideration about the MIS along with results of Survey. From that method of
interview, I gathered and analyzed all the positive and the negative impacts of current MIS
of Outsmart Hub. The analyzed impacts tally to the misalignment impacts of that were taken
from the research is well.

After the process of Interview, I subcategorized Initiation into four types of feasibility
analysis parts namely;

a. Operational Feasibility
b. Technical Feasibility
c. Economic Feasibility
d. Schedule Feasibility

I prepared a project management document with all these sub types including the completion
of Initiation step. In that document I have mentioned all the elements that are researched prior
to the Initiation process. So, these are the key points as a constructive summary that are
attached in in the Project Management Plan Document.

95 Ansaf Unit No: 06 MSCP Assignment No: 01


a. Pre-Planned Milestone Schedule.
b. Setting Goals for the issues that has been discussed.
c. Recommendation of technical aspects needed for the goals to be achieved.
d. Formation of team to coverup all the departments and to achieve the goal.
e. SWOT Analyzing the formed team and making things right.
f. Cost budgeting by analyzing the value of the planned process.

In the phase of planning, fixed and finalized schedule which is also known as Gantt Chart
of the MIS Project was prepared for the span of 90 days. And all the planned facts and
applications were executed according to the finalized schedule.

Recommendations to the Issues of MIS

MIS are made for a fast access to precise information and to help the administrators to
accomplish their objectives. Making this point as a worry our task group has unmistakably
ventured up with parcel of upgrades by improving the MIS of the Outsmart Hub. The
Management Information System (MIS) is so helpful in the association which it makes an
effect on the association's execution, capacities, and obviously efficiency. To accomplish all
these positive effects following are the executions made in improving the MIS.
a. Guiding and making mindfulness about the physical and specialized security of the
MIS Server.
1. Guiding for the Allocation of surveillance cameras with cutting edge checking
framework on server and the encompassing zone of the room.
2. Protecting the server with actualizing a high verified framework utilizing
unique mark scanner or a retina scanner.
b. Making arrangements and establishments effectively and reasonably with identified
with the reason.

96 Ansaf Unit No: 06 MSCP Assignment No: 01


1. Having the correct designed server and the framework which are appropriate
for all sort of programming.
2. Getting the required programming from the different sources with prompt
reason.
c. Maintenance of the Server and the System in a normal premise.
1. Maintaining the server by overhauling them once in two months.
d. Configuring the MIS with Advanced Backup Server alternatives.
1. Maintaining a reinforcement server in the encompassing region of the
organization
e. MIS Server room and having a propelled server of the extravagance named as cloud
server.
1. Having cloud reinforcement with a cloud server to build up the verified MIS.
f. Making and actualizing Measures for a High Secured Network
1. Protecting the server and arranging it with high system measures by assigning
appropriate remote and wired system associating according to the MIS server
request.
2. Maintain the firewall by refreshing when required and furthermore ensuring
the firewall utilizing DMZ, NAT and other important systems administration
insurance apparatuses.
g. Making Awareness to the workers and teaching them the significance of MIS and its
security to build up an association.
1. Organizing mindfulness projects and camps in the field of MIS and its
significance.
2. Making a show on how a MIS less association in the cutting-edge society can
work. What's more, contrasting the distinction of both.

97 Ansaf Unit No: 06 MSCP Assignment No: 01


Gannt Chart

98 Ansaf Unit No: 06 MSCP Assignment No: 01


References

(Anon., 2018)

(Malsam, 2016)

(anagement-homework, 2018)

(www.nibusinessinfo.co.uk, 2015)

(/www.uxmatters.com, 2018)

(www.macmillanihe.com, 2018)

(Anon., 2016)

99 Ansaf Unit No: 06 MSCP Assignment No: 01

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