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TECHNICAL INFORMATION PUBLICATION

TIP 1.1.0-14 Updater OMU AAA37024AAA for OMU2 Incompatibility
January 6, 2021

REQUIRED READING: Field Operations Manager Modernization Supervisor

Maintenance Supervisor Repair Supervisor
Construction Superintendent Field Engineer
Subject Matter
REVISION HISTORY: Expert Date Reason for Revision
George Turchioe April 8, 2020 New TIP
Srinivasa Jayanthi
George Turchioe January 6, 2021 Clarified Instructions

SYSTEM: Low-Rise Mid-Rise High-Rise All Traction

Escalator All None Other:
COMPONENT: Otis Memory Unit (OMU)
SUBASSY./PARTS:
SAFETY CONCERNS: Potential Hazards: Refer to Section:
Fall None
Crush None
Mechanical None
Electrical
Chemical None
Other None
PPE REQUIRED: Equipment Category: Specific Type of Equipment:
Glasses/Face Shield
Ear Protection None
Gloves None
Harness/Coveralls None
Safety-Toed Shoes Safety-Toed Shoes
Other None
SUMMARY: Current version of OMU is being replaced by OMU2. Some existing
baselines may require that an update is installed on the GECB (v2 only)
before upgrading the software. This is accomplished by using an Updater
OMU (p/n AAA37024AAA). GECB v1 boards are not affected.

SEARCH KEYWORDS: OMU2, OMU, AAA37024AAA, DAA26800H, DBA26800H, DCA26800H

This document contains technical data subject to EAR. ECCN: EAR99

Warning: This work, and the information contained herein, is the proprietary, confidential property of the Otis Elevator Company, and is made available
here to Otis’ employees solely for use on behalf of the Otis Elevator Company. This work, and the information contained herein, shall not be used for
any purpose, reproduced, distributed, or disclosed by or to anyone not having a specific need to use this work, and the information contained herein, on
behalf of the Otis Elevator Company, without the express written permission of the Otis Elevator Company. Any unauthorized reproduction, disclosure,
or distribution of copies by any person of any portion of this work may be a violation of the copyright law of the United States of America and other
countries, and could result in the awarding of statutory damages for infringement, as well as further civil and criminal penalties.

Unpublished Work - © Copyright 2021, Otis Elevator Company

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All jobsite work activities must comply with applicable Otis Safety Policies and
local regulatory requirements. If you are unsure of the requirements, please stop
work immediately and consult your supervisor or EH&S.

This TIP outlines the process for a one-time update. Once the
update has been completed on an applicable v2 GECB core
board running an affected software version, the subject board
will not require further updating of the secondary boot loader.
A single Updater OMU (p/n AAA37024AAA) can be used as
needed on many GECB based systems.

Description
When an OMU2 (e.g., DCA26800H21 4MB) is used on a GECB based control, the
GECB core board may not boot from the OMU. Instead, it may boot directly into the
control software main menu. The user might suspect that the OMU2 is blank or
defective. It is important to know that the user can identify an OMU2.

The OMU2 is BLUE in color. Also, the OMU2 has a label on each side (see Figure 1).
Disregard the notation “Apply for .omu2 software ONLY.”

Figure 1: OMU2 Labeling

The part number prefix, in this case DCA, also differentiates the OMU2 from the OMU,
which has DAA and DBA prefixes.

This TIP provides instructions for using p/n AAA37024AAA Updater OMU to upgrade the
secondary boot loader running on the GECB core board.

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
This document contains technical data subject to EAR. ECCN: EAR99
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Background
The Otis Memory Unit (OMU) is used as a memory device to backup, upgrade, and
restore baseline and contract data on current Otis elevator and escalator control
systems.

In 2019, the OMU vendor changed the manufacturer of the internal storage device from
those previously used in OMUs (DAA26800H* or DBA26800H*).

NOTE: This issue does not affect v1 (version 1) GECB boards (p/n AxA26800AMLx).
Only version 2 GECB boards (p/n AxA26800AVPx), which are running
secondary loader version AAA31459AAD or earlier, require the patch to allow
OMU2 devices to boot.

GECB boards running version AAA31459AAE or later of secondary loader software do

not require this update to use OMU2 devices.

When a user boots up an OMU2, some GECB secondary boot loader versions, which
reside on the core board, will test for a specific vendor’s memory storage device within
the OMU.

If the secondary boot loader routine determines that the OMU flash device is not allowed,
the OMU boot process is aborted, and the GECB will boot up the control software (e.g., 1
= OCSS, 2 = MCSS, etc., in the case of GCS controls).

To correct this issue when using an OMU2, Otis Engineering has created an Updater
OMU p/n AAA37024AAA. When installed, this update will test, then modify (patch) the
affected (v2) GECB’s secondary boot loader software to allow it to recognize other
internal storage device manufacturers.

Going forward, software baseline releases that use OMUs as a file storage media, will
include the Updater Patch. Consequently, the Updater OMU is not needed in this case.
See the instructions on installing the OMU2 Patch using the Updater OMU.

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
This document contains technical data subject to EAR. ECCN: EAR99
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Instructions
If you are reading this TIP, chances are you were using an OMU2 that would not boot
to the standard OMU menu. Instead, the GECB would boot directly to the control
software menu. Possible causes include:

 The OMU2 you were using is BLANK

 The GECB is running secondary boot loader version AAA31459AAD or earlier

(AAA31459AAC, AAA31459AAB, or AAA31459).

To confirm if the OMU2 you are trying to use is BLANK, refer to TIP 1.1.22.1, Updating
GECB Software with the Otis OMU. Figure 2 provides graphic representation of
whether the OMU2 Patch (X) is required.

Figure 2: Conditions Requiring OMU Updater Patch

1. See p. 6 to determine the version of the secondary boot loader that is currently
running. If it is AAA31459AAD or earlier, perform the Updater OMU patch. If it is
a later version, it is likely that the OMU2 you were trying to use was blank or
defective.

2. Remove elevator from service, ensuring that the elevator is empty, and the car
doors have closed.

3. Place car on Machine Room Inspection (MRI).

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
This document contains technical data subject to EAR. ECCN: EAR99
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4. Open the main line disconnect and install an Updater OMU AAA37024AAA in the
OMU port of a GECB (v2) core board.

5. Connect an SVT or iPhone with Service App to the service tool port on the
GPCB1 or GECB I/O board.

6. Close the main line disconnect to apply power to the controller. See Figure 3 for
further instructions.

Power applied, 1:GECB appears on SVT

for a few seconds

The Updater OMU has determined that

the secondary boot loader requires
installation of the Patch.

Enter 1

Updater OMU software patches the

secondary boot loader to allow use of the
OMU2.

Press GO ON

Patch is completed. SVT should display

top level OMU menu 1:GECB.

Figure 3: Updater OMU Patch Dialog

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
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7. If the Updater OMU boots to SVT message “NoPatchRequired,” the secondary

boot loader is the latest version and no patch is required.

8. If the Updater OMU fails to boot to the Patch dialog, but instead boots to the
GECB control baseline, the Updater OMU may be blank. Contact your RFE for
further assistance.

Using SVT to Identify Secondary Boot Loader

Table 1: Finding Secondary Boot Loader Version

Otis GECB Based Product SVT Keystrokes

OCSS <M-1-9-1> - [GO ON] to “SecL=”
GCS
MCSS <M-2-6-1> - [GO ON] to “SecL=”
OCSS <M-1-7-2-1> GO ON to Secondary Loader
E2
MCSS <M-2-7-2> GO ON to 2ndary Loader SCN
Compass <M-1-2-1> GO ON to 2ndary Loader SCN
401X <M-1-2-1> GO ON to 2ndary Loader SCN
411MC <M-1-9-1> [GO ON] to “SecL=”

NOTE: The latest version of secondary boot loader (computing platform secondary
loader) is AAA31459AAG (released 11/2019).

AAA31459AAD was released around 10/2016, while AAA31459AAE was

released 09/2017.

The version of the secondary boot loader in any specific control baseline will
differ depending on when, and if, the control baseline incorporated it.

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
This document contains technical data subject to EAR. ECCN: EAR99
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Appendix A: Part Numbers

The following table lists all part numbers this document mentions.
Table 2: Related Part Numbers

Description Part Number

Programming Adapter DBA26800K1

Dataman 40-PRO EPROM Programmer AAA27BT31

OMU Updater Software AAA37024AAA

Otis Memory Unit (4MB) DCA26800H21

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
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Appendix B: Related Documents

The following table lists all documents this document mentions, as well as documents
that contain further information on the topics in this TIP.
Table 3: Related Documents

Document ID Title

TIP 1.1.22.1-1 Updating GECB Software with the Otis OMU

TIP 31.5-28 RCBII Conversion GECB GCS and SW Upgrade with DLF Operational Correction

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
This document contains technical data subject to EAR. ECCN: EAR99