ESVConnect COES Guide V4

ESVConnect—
COES Guide
THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED: The electronic version of this document available on the
ESV website is the approved and most current. Any printed version is uncontrolled and may not be current.
02 Contents
Purpose 03
Applications 04
Definitions 05
1. COES system explained 08
1.1 The COES system 08

1.2 Your legal responsibilities under the Act and Regulations 08
1.3 Requirements 08
2. ESVConnect—Navigation 09
2.1 ESVConnect homepage 09

2.2 ESVConnect profiles 10
2.3 My Applications 12
2.4 My Installations 12
2.5 My Inspections 12
2.6 My Certificates 12
2.7 About ESVConnect 12
2.8 ESVConnect COES 13
3. ESVConnect—COES 14
3.1 General information 14

3.2 REC / Sole trader 18
3.3 REC employing LEW 23
3.4 LEW 29
3.5 LEI 34
4. ESVConnect—General information 42
4.1 The Responsible Person (RP) 42

4.2 Employers of electrical workers 42
4.3 Inspection of prescribed electrical installation work 42
4.4 Non-compliant electrical installation work 42
4.5 Applicable penalties for non-compliant electrical installation work 43
4.6 Auditing of electrical installation work 43
4.7 What can I do if I do not receive my certificates from ESV? 43
Appendix—Flowcharts 44
Appendix—Flowcharts 49
03
Purpose
The purpose of this document is to assist

the electrical industry in understanding
the requirements for purchasing, lodging
and issuing Certificates of Electrical Safety
as specified by the Electricity Safety Act
(ESA) and the Electricity Safety (General)
Regulations (ES(G)R).
ESVConnect COES Guide V4 10/07/2020

Uncontrolled document when printed
04 Application
Application
The purchase, completion and lodgement

requirements for Certificates of Compliance
apply to Registered Electrical Contractors
and Licensed Electrical workers performing
electrical installation work in Victoria.
The completion and lodgement of Certificates

of Inspection apply to Licensed Electrical
Inspectors performing Electrical Inspection
work in Victoria.

05
Definitions
Acronym Description Definition
A COES means:
a) a Certificate of Compliance completed under ESA
s44 for the installation work by the licensed electrical
Certificate of Electrical
COES installation worker who carried out the work; and
Safety
b) in the case of prescribed electrical installation work,
a Certificate of Inspection of the installation work
completed under ESA s45 by a LEI
The recipient of a good or service, product or an idea —

Customer obtained from a REC. Also referred to as a client, buyer
or purchaser
Electrical Installation The same meaning as it has in the Electricity Safety Act
Electrical Installation
The same meaning as it has in the Electricity Safety Act
Work
The process the Responsible Person (LEW and/or REC
Electrical Installation
EIC Technical Supervisor) follows to register a Certificate of
Certification
Electrical Safety (COES)
Electricity Safety
ESA Electricity Safety Act 1998
Legislation
Electrical Safety
ES(G)R Electrical Safety (General) Regulations 2019
Legislation
Electricity Safety Electricity Safety (Registration and Licensing)
ES(R&L)R
Legislation Regulations
The independent technical regulator responsible for

electricity, gas and pipeline safety in Victoria.
Its role is broad and ranges from overseeing the design,
ESV Energy Safety Victoria construction and maintenance of electricity, gas and
pipeline networks across the state to ensuring every
gas and electrical appliance meets safety and energy
efficiency standards before it is sold

06 Definitions
An entity in ESVConnect that can enter a contractual

arrangement with a responsible person to allocate an
IC Inspection Company
electrical inspection to a licensed electrical inspector on
behalf of the responsible person
A person or persons authorised by the IC manager

Inspection Company
IC Operator to perform administrative functions for the inspection
Operator
company in ESVConnect
Licensed Electrical Person holding an inspector's licence under ES(R&L)R

LEI
Inspector regulation 27
General acronym for a Licensed Electrician, Restricted

Licensed Electrical
LEW Electrical Licence holder, or Switchgear Worker Licence
Worker
holder
Licensed Electrical An electrical installation worker holding an electrician's

LEIW
Installation Worker licence under ES(R&L)R regulation 20
The electricity distributor within whose distribution

Major Electrical
MEC area an electrical installation is situated or where the
Company
installation work is carried out
NP Non-prescribed The same meaning as it has in the Electricity Safety Act
P Prescribed The same meaning as it has in the Electricity Safety Act
A person granted a registration as an electrical

Registered Electrical contractor on the basis that Energy Safe Victoria is
REC
Contractor satisfied that the person meets the requirements set out
in ES(R&L)R regulation 9

07
A person or persons authorised by the REC manager

REC Registered Electrical
to perform administrative functions for the Registered
Operator Contractor Operator
Electrical Contractor in ESVConnect
Person holding a restricted electrical licence to perform

Restricted Electrical
REL disconnect/reconnect work only under ES(R&L)R
Workers Licence
regulation 25 or 26
The person responsible for the carrying out of electrical

installation work is a reference—
a) to a registered electrical contractor, if the registered
electrical contractor is engaged to carry out the
work; or
b) to a person in a prescribed class of persons, if that
person is engaged to carry out the work;
RP Responsible Person c) if paragraphs (a) and (b) do not apply and the work
is carried out by a licensed electrical installation
worker under the supervision of another licensed
electrical installation worker, to the licensed
electrical installation worker who supervised the
work;
d) if paragraphs (a), (b) and (c) do not apply, to the
licensed electrical installation worker who carried
out the work
An electrical installation worker holding an electrical

Switchgear Worker
SW switchgear worker's licence under ES(R&L)R regulation
Licence
24

08 COES system explained
1. COES system explained
1.1 The COES system 1.2 Your legal

The COES system aims to:
responsibilities under
the Act and Regulations
» improve electrical safety for the general
public, electricity customers and electrical It is the duty of the Responsible Person
workers (REC Technical Nominee, Electrician,
» ensure that all electrical installation work is Restricted Electrical Licence holder,
undertaken only by qualified persons Switchgear Licence holder) and LEIs to
» ensure completed electrical work is understand their obligations under legislation.
available to be audited for compliance
All provisions of the Electrical Safety Act
» educate the industry.
1998 (ESA) and Electricity Safety (General)
Energy Safe Victoria (ESV) provides COES to Regulations (ES(G)R) pertaining to COES
the industry in two ways, paper form (COES) and electrical inspections are mandatory
or electronic COES through ESVConnect. requirements.
1.3 Requirements
The ESA and ES(G)R require:
» a COES to be completed and certified for

all electrical installation work performed
Note: Failure to comply with this requirement is an offence
under the Act and Regulations, and licensed workers may
be subject to disciplinary action or prosecution for non-
compliance.
» the licensed electrical worker to accurately
describe the electrical installation work
performed on a Certificate of Compliance.
This provides the customer with an
accurate record of the electrical installation
work performed within their installation
» a LEI must ensure that the details on the
Certificate of Compliance are complete,
accurate and legible.
09
2. ESVConnect—Navigation
2.1 ESVConnect homepage
My Applications
Manage applications
My Installations
Manage certifications
My Inspections
Manage inspections
My Licences | My Registrations
Purchase certificates
My Completed Certificates
Review/Download COES
About ESVConnect
FAQs, contacts, definitions

10 ESVConnect—Nagivation
2.2 ESVConnect profiles.
My Profile
ESVConnect account personal information
My Licences
Electrical Licence profile information
My Registrations
Electrical Contractor profile information

11
Profile Functions View
» Renew registration » Registration expiry date

» Replace card » Certificate stock
» Purchase Certificates (P/NP) » Certificate orders history
» Start a Certificate » Registration card history
REC » Add/Remove Business Supervisor » Registration record history
(application process)
» Business Supervisors
» Add/Remove Technical Supervisor
(application process) » Technical Supervisors
» Add/Remove REC Operators » REC Operators list
» Add/Remove REC Workers » REC Workers list
» Licence expiry date

» Renew licence
» Certificate stock
» Replace lost card
Electricians » Certificate orders history
» Purchase Certificates (P/NP)
» Licence card history
» Start a Certificate
» Licence record history
» Expiry date
» Renew Licence
Switchgear » Certificate stock
» Replace lost card
Licence » Certificate orders history
holder » Purchase Certificates (P/NP)
» Licence card history
» Start a Certificate
» Expiry date
Restricted » Renew licence » Trade classifications
Electrical » Replace lost card » Certificate stock
Licence » Purchase Certificates (NP only) » Certificate orders history
holder
» Start a Certificate » Licence card history

12 ESVConnect—Nagivation
2.3 My Applications 2.5 My Inspections

Apply for: My Inspections is used by LEIs and ICs to
accept or decline inspection requests, and
» Electrical Licences manage certifications throughout the process.
» Electrical Contractor Registrations
» Cathodic Protection system registrations. LEIs and ICs can produce daily run sheets
and print the Certificate of Compliance for use
Also used for REC requesting information from onsite.
LEWs to be added to a REC worker's list.
2.6 My Completed COES

2.4 My Installations
Download COES and send to your customer.
My Installations is used by LEWs and RECs
to identify certificate amounts available, Click on the blue certificate number to open
start a certificate and manage certifications the COES and download as a PDF.
throughout the process.
Your Electrical Licence must only be used to 2.7 About ESVConnect

Certify Electrical Installation work when the
This section provides links to further
licence holder is:
information and assistance available on ESV's
» an Electrician—working for no profit or gain website.
or working for an employer i.e. non-REC
This includes:
» Restricted Electrical Licence holder—
working under 'D' licence for primary trade » ESVConnect portal T&Cs
» Switchgear Licence holder—working for an » Definitions and acronyms
employer i.e. non-REC
» Application status descriptions
Sole Proprietors and LEW employed by a REC » EIC status descriptions
must complete certificates under the REC. » ESVConnect FAQs.

13
2.8 ESVConnect COES

Prescribed COES—sample Non-prescribed COES-sample

14 ESVConnect—COES process
3. ESVConnect—COES process
3.1 General information Review and Approve or Return for

amendment
ESVConnect was designed with the intent If you are the Responsible Person for a
to ensure users meet all requirements of the COES, you need to approve or return each
Electricity Safety Act 1998 and pursuant certificate for the following reasons.
regulations.
» To ensure the details of the electrical
All electrical licence holders, REC Technical installation work entered on the certificate
and Business Supervisors, and Licensed are complete, and the information provided
Electrical Inspectors have legal obligations is detailed, accurate and legible.
and must complete those obligations in Certificate of Electrical Safety
ESVConnect to generate Certificates of
» Once the COES is generated, no further
Electrical Safety (COES). changes can occur.
Draft and Save a certificate ESVConnect provides this return for

The following persons can draft and save a amendment process to ensure each
Certificate of Compliance. certificate meets the legal obligations under
the Electricity Safety Act 1998 and Electricity
» REC Technical Supervisor Safety (Installations) Regulations.
» REC Operator
The responsible person is:
» Licensed Electrical Worker.
» Technical Supervisor for a REC
Certify a Certificate of Compliance
» Electrician—no profit or gain or working for
Only the Licensed Electrical Worker (LEW) an employer (non-REC)
identified on the Certificate of Compliance as
» Restricted Electrical Licence holder
the LEW completing the electrical installation
(D licence for primary trade)
work can certify a Certificate of Compliance.
» Switchgear Licence holder—working for
an employer (non-REC).

15
Prescribed Certificates – Description of Test Results

work A facility to record electrical installation test results
Predetermined text for high volume work is provided in the Certificate of Compliance.
types is available. Select 'Append to Work
Description' above the description of work When adding results into each test field,
field and select from the high volume work record the actual result you obtained from
types, if applicable. your test equipment.
To add additional text into the 'Description of Attachments

work' be completed by direct copy and paste A facility to add attachments is provided in the
test directly from Microsoft Word, or any other Certificate of Compliance.
applicable text-editing program.
Attachments include other documentation
Allocate a certificate for inspection to a pertaining to the completed electrical
LEI or IC installation, or photos of the electrical
» Once the responsible person approves the installation work as proof of work completed
certificate, allocate the inspection. at a point in time.
» Open the certificate via 'Under Review', Note: If you are completing a certificate on-site on your
click 'Actions' and 'Allocate to LEI'. mobile phone or tablet, click 'Add Attachments', then
'Add Photos'. ESVConnect will open the camera app,
» Bulk allocation via 'Under Review' in 'My take the photos required and ESVConnect will add the
Installations'. images to your certificate.
Allocate to Inspector (prescribed only)

If an inspection request is:
The Responsible Person can select an
» Accepted = EIC moves to the next step in Inspector or IC:
the process with chosen LEI or IC.
» REC Technical Supervisor
» Declined = Responsible person notified and
must select another LEI or IC. » an electrician (no profit or gain or working
for an employer)
» Switchgear Licence holder (working for an
employer), or
» a REC Operator can also allocate a
prescribed certificate for inspection to a LEI.

REC Operator Notes

The REC Operator role in ESVConnect A Notes feature is available for all involved
enables administration staff of a REC in a certificate. This feature aims to assist
to access the system with their own explaining location or other property details to
ESVConnect account and login ID to assist those involved in the certificate.
in the daily certificate administration.
Email notifications
This role may be filled by the following, but
The following ESVConnect notifications are
not limited to:
automatically sent by email to the following
» office administration staff persons.
» workers/apprentices that may be office » Inspection request - LEI
bound for a period
» LEI accepted inspection request -
» others in the REC business that require Responsible person
access.
» LEI declined inspection request -
The REC Business Supervisor for an REC can Responsible person
add/delete Operators from their operator list. » LEI declined an accepted inspection
A REC Operator can: request - Responsible person
» LEI returned certificate for amendment or
» purchase certificates for REC use defect rectification - Responsible person
» draft and save a Certificate of Compliance and LEW
» allocate a prescribed certificate to an » ESVConnect email containing COES to the
inspector for inspection following people:
» maintain the REC workers list › Responsible person
» download and send COES to their › LEW
customers. › Customer (if email address provided in
Certificate of Compliance)
If the REC Operator had no existing Online › LEI (prescribed COES only).
Services account, the nominated person
will receive an email invitation to create an
ESVConnect account, using the same email
ID used added to the REC Operator list.

17
Defects Data collection
Defects identified on the Certificate of Data collected from defects identified on the
Inspection are not printed on the COES. Certificate of Inspection will be used for future
targeted education and training.
Where the electrical installation work being
inspected and/or audited, does not comply Defect review
with the minimum requirements of the relevant
Where defects have been added to a
section of the Act, Regulation or clause
certificate of inspection and the LEW or RP
of the applicable Australian Standard, the
wish to dispute these defects, please contact
defect must be identified on the Certificate of
ESV COES Manager for consideration
Inspection.
including all evidence to support your appeal.
Electrical installation work defects
Defect removal
The following criteria has been utilised to
allocate the selection of ‘Unsafe’ defects in » LEI: an LEI can delete a defect if incorrectly
entered during the initial certification of a
the defect list.
Certificate of Inspection – use the bin icon
» Immediately unsafe: the ability for a person to the right of the defect
to make contact with exposed metal that » ESV: can delete a defect from a certificate
may be live or may become live when of inspection if the certificate has been
energised where only one action is required returned to the LEW only after evidence
by a person or animal to come into contact is provided that the defect was incorrectly
with those live parts; and, added or the defect is not relevant to the
» Any requirements of the Legislation and completed electrical installation work.
or Standards intended to protect persons
Note: Defects cannot be removed from completed COES
and livestock from electric shock hazards and ESV cannot cancel COES that have defects identified
that may arise from the use of an electrical on the Certificate of Inspection.
installation.
An electrical installation or electrical installation

work deemed unsafe by an Electrical
Inspector must be isolated from supply, or the
individual circuit disconnected and made safe.

3.2 REC / Sole trader » If successful, order confirmation details are

displayed.
Purchase Certificates
» Return to your REC profile screen. Select
The following persons can purchase 'Actions' and click 'Refresh'.
certificates under their REC profile:
» View the latest transaction and download
» Business Supervisor or Technical the tax invoice under 'Certificates Order
Supervisor History'.
» REC Operator (REC admin staff). ESV only accepts credit card payment at this
time.
Process
Note:
» Find 'My Registrations' via ESVConnect 1. When you purchase certificates, amounts purchased are
homepage. recorded against your registration or licence number.
2. The REC profile must be used when the REC undertakes
» Select the 'REC' number required for the
work for profit or gain.
purchase of certificates.
» Under your 'REC Profile', select 'Purchase ESVConnect COES was developed for use
Certificates'. on mobile phones and tables. If you have a
» Enter the number of P and/or NP mobile phone and/or tablet, you can access
certificates to purchase. Click 'Next'. your ESVConnect account through these
» Confirm your order under 'Review Order devices to purchase certificates.
and Pay' and 'Proceed to Payment'.
» Enter your credit card details in the
Commbank portal. Select 'Pay Now'.
Important: Please wait for the Commbank portal to
return you to ESVConnect.

19
Draft and Certify a Certificate of Allocate an Inspection

Compliance Allocating a prescribed certificate to a LEI or IC
» Find 'My Installations' via ESVConnect can be completed by the following process.
homepage.
» Open the relevant EIC.
» Select the Registration you need to
complete the certification process in. » Click 'Assign Inspector' button at top of
screen.
» Click 'Start a Certificate'.
» Click the radio button beside your
» Select the type of certificate required.
preference—LEI or IC.
» Select the LEW who performed the
» Type your search criteria into the 'Search
electrical installation work.
and Select' field.
» Complete all of the details in the Certificate
» Select your LEI or IC from the results.
of Compliance.
» Click 'Submit' to certify the Certificate of » Click 'Submit'.
Compliance.
Note: to open a draft certificate after it has been saved:
Review and Return process
» open the EIC by clicking on the blue EIC number The Responsible Person (REC Technical
» select the ‘Certify/Re-Certify CoC’ button at top of Supervisor or Licence holder) is responsible for
screen, or select 'Actions' at top right of screen, then
‘Certify/Recertify CoC’. ensuring all Certificates of Compliance are correct
EIC is now open for amendment or completion. for the REC, and the information contained in the
certificate is detailed and accurate.
Review the certificate
If the certificate: If you are reviewing the certificate
› is correct—continue this process immediately after certification
› requires amendment—go to 'Review &
» Click 'Review CoC and Return' button at
return process'.
the top of screen.
» Click 'Review CoC and Approve' button at the » Select 'Submit' in 'Actions/Decisions'.
top of screen.
» Click 'Certify/Recertify CoC' button at top of
» Click 'Submit' via 'Actions/Decisions'. screen.
» If certificate is:
› non-prescribed—COES is generated The Certificate of Compliance is now fully
› prescribed—certificate is moved to editable to amend any errors.
'Allocate to Inspector' status.

If you select the EIC to review from Complete and Certify the Certificate of
'Under Review' tab Compliance
» Review the certificate. If the certificate:
» Find 'My Installations' via ESVConnect. › is correct—continue this process
» Select the Registration you need to › requires amendment—go to 'Review &
complete the certification process in. return process'.
» Click 'Under Review' tab and select the EIC » Click 'Review CoC and Approve' button at
number required to review. top of screen.
» Review the Certificate of Compliance. » If certificate is:
» Click 'Review CoC and Return' button at › non-prescribed—COES is generated
top of screen. › prescribed—moved to 'Allocate to
» Supply reasons for returning to draft at end Inspector' status.
of Certificate of Compliance. To allocate a certificate to an LEI or IC after
» Click 'Submit' in 'Actions/Decisions'. re-approving a certificate—go to 'Allocate an
» Click 'Certify/Recertify CoC' button at top Inspection' on the previous page.
of screen.
The Certificate of Compliance is now fully

editable to amend any errors. Complete any
amendments and save or click submit to
certify the Certificate of Compliance.

21
Prescribed COES LEI return certificate for Defect

rectification (REC self-employed)
LEI return certificate for amendment only
(REC self-employed) Where a LEI has returned a prescribed
certificate for defect rectification to the
Where a LEI has returned a prescribed
responsible person and LEW, follow this
certificate for amendment to the responsible
procedure to complete the process to return
person and LEW, follow this procedure to
the certificate to the inspector.
complete the process to return the certificate
to the inspector. » LEW/REC select ‘My Installations.
» LEW/REC select ‘My Installations'. » Find and open the EIC that has been returned
» Find and open the EIC returned. » Scroll down to the certificate of inspection
and review the defects identified
» Scroll down to the certificate of inspection
and review the amendments identified. Licensed Electrical Worker
Licensed Electrical Worker Complete defect rectification onsite
» Click 'Certify/Recertify CoC' button at top » Click 'Certify/Recertify CoC' button at top
of screen. of screen.
» Amend the errors on the certificate. » Amend the errors on the certificate.
» Complete the details at the end of the certificate. » Complete the details at the end of the certificate.
» Click ‘Submit’. » Click ‘Submit’.
Technical Supervisor Technical Supervisor

» Review the certificate. If the certificate is » Review the certificate. If the certificate is
correct. correct.
› Click 'Review CoC and Approve' button › Click 'Review CoC and Approve' button
at top of screen. at top of screen.
› Click 'Submit' via 'Actions/Decisions'. The › Click 'Submit' via 'Actions/Decisions'.
prescribed certificate returns to the LEI The prescribed certificate returns to the
for completion. LEI for completion.
Note: If the LEW and REC do not agree with the defects
identified on the Certificate of Inspection prior to final
certification, contact ESV's COES Manager and the defects
will be reviewed. Evidence to substantiate compliance must
be provided.

Allocate to LEI or IC—Certificate under Bulk allocate—Inspection requests

review
Once you have reviewed and approved all
Allocating a certificate to a LEI or IC can be
certificates in the 'Under Review' tab:
completed by the following process.
» Click 'Bulk Allocate'.
Responsible Person
» Select all certificates you wish to allocate to
» Select 'My Installations'. a single inspector or IC.
» Select the REC or Licence the certificate » Select 'Allocate to Inspector'.
was completed under. » Select LEI or IC. Search for your LEI or IC.
» Select 'Under Review'. » Select the required LEI or IC.
» Click on blue EIX-xxxxxx you wish to review. » Click 'Submit'.
Check the status is 'Allocate to LEI'.
All certificates selected will be automatically
» Review the information entered.
allocated to your chosen LEI or IC, and move
» Click 'Assign Inspector' button at top of to the next tab in 'My Installations'.
screen.
» Click the radio button beside your View and distribute
preference—LEI or IC. Note: Insert your customer's email address during
» Type your search criteria into 'Search and completion of the Certificate of Compliance. When
completed, the COES is sent automatically to your customer.
Select'.
» Select 'My Completed COES' via
» Select your preference from the results
ESVConnect homepage.
obtained.
» Select the Registration you completed the
» Click 'Submit'.
Certificate for.
Note:
If inspection request Accepted = EIC moves to the next step
» Select relevant COES number from
in the process with chosen LEI or IC. 'Certificate No.' or search for the COES via
If inspection request Declined = RP notified and must select the search function provided.
another LEI or IC. » Follow your web browser's download or
Allocating to a LEI or IC can also be completed by: open file requirements.
» allocating the inspection once the Prescribed › PDF version of the COES is now available.
Certificate of Compliance has been approved by the RP
» by 'Bulk allocation' (My Installations → Under Review). » The RP must either:
› print the completed eCOES and send a
printed copy to all relevant parties, or
› email the PDF file to all relevant parties.
23
3.3 REC employing LEW » If successful, order confirmation details are

displayed.
» Return to your REC profile screen. Select
certificates under their REC profile:
» Business Supervisor or Technical the tax invoice under 'Certificates Order
Supervisor History'.
» REC Operator (REC admin staff). ESV only accepts credit card payment at this
time.
Process
Note:
» Find 'My Registrations' via ESVConnect 1. When you purchase certificates, amounts purchased are
homepage. recorded against your registration or licence number.
2. The REC profile must be used when the REC undertakes
» Select the 'REC' number required for the work for profit or gain.
purchase of certificates.
» Under your 'REC Profile', select 'Purchase ESVConnect COES was developed for use
Certificates' button. on mobile phones and tables. If you have a
certificates to purchase. Click 'Next'. your ESVConnect account through a web
» Confirm your order under 'Review Order browser on these devices to purchase
and Pay' and 'Proceed to Payment'. certificates.

Draft and certify a Certificate of Review the certificate

Compliance
Technical Supervisor
» Find 'My Installations' via ESVConnect.
» Select the Registration required to » If the certificate:
complete. › is correct—continue this process
» Click 'Start a Certificate'. › requires amendment—go to 'Review and
return process'.
» Select the type of certificate required.
» Select the LEW who performed the » Click 'Review CoC and Approve' button at
electrical installation work. top of screen.
» Complete all of the details in the Certificate » Click 'Submit' via 'Actions/Decisions'.
of Compliance. » If certificate is:
» If you are the: › non-prescribed—COES is generated
› REC Operator or Technical Supervisor › prescribed—moved to 'Allocate to
and not the LEW—save the Certificate of Inspector' status.
Compliance Allocate an Inspection
› LEW—Certify the Certificate of
Compliance. REC Operator or Technical Supervisor
Allocating a certificate to a LEI or IC can be
» open the EIC by clicking on the blue EIC number
» select the ‘Certify/Re-Certify CoC’ button at top of completed by the following process.
‘Certify/Recertify CoC’. » Click 'Assign Inspector' button at top of
EIC is now open for amendment or completion. screen.
» Type your search criteria into the 'Search
and Select' field.
» Select your LEI or IC from the results.
» Click 'Submit'.

25
Review and Return process The Technical Supervisor or REC Operator

can amend and save the certificate for the
Technical Supervisor
licensed electrical worker to certify, or the
» Find 'My Installations' via ESVConnect. Licensed Electrical Worker can amend and
recertify.
» Select the 'REC Banner' the certificate was
completed under.
Amend and Recertify
» Click 'Under Review' and select the EIC
number required to review. Licensed Electrical Worker
» Review the Certificate of Compliance. » Find 'My Installations' via ESVConnect.
» Click 'Review CoC and Return' button at top
» Select the 'REC Banner" the certificate was
of screen.
completed under.
» Provide reason and identify amendments
required. » Click 'Drafts/Returned' and select the EIC
› Click 'Submit'. COES is returned to number required to review.
Drafts/Returned tab under the REC and » Click 'Certify/Recertify CoC' button at top
LEW. of screen.
› This opens the certificate in draft mode for
amendments to be completed.
» Complete any amendments and save
or submit to certify the Certificate of
Compliance.
Note:
If you are also the licensed worker, you can certify by
clicking 'Submit'.
If you are the Technical Supervisor or REC Operator you
can save only.
The LEW must recertify the certificate before the
re-approval process can be actioned.

Responsible Person (Re-approve) Allocate to LEI or IC—Certificate under

review
» Find 'My Installations' via ESVConnect.
Technical Supervisor or REC Operator
» Select the 'REC Banner" the certificate was
completed under. Allocating a certificate to a LEI or IC can be
» Click 'Under Review' and select the EIC completed by the following process.
number required to review.
» Select 'My Installations'.
» Review the Certificate of Compliance.
» Select the REC or Licence the certificate
» Click 'Review CoC and Approve' button.
was completed under.
» Click 'Submit' via 'Actions/Decisions'.
» Select 'Under Review'.
Note: Your LEI can also return a prescribed certificate
during the inspection process for amendment or defect » Click on blue EIX-xxxxxx you wish to review.
rectification. Check the status is 'Allocate to LEI'.
» Review the information entered.
» Click 'Assign Inspector' button at top of
screen.
» Type your search criteria into 'Search and
Select'.
» Select your preference from the results
obtained.
» Click 'Submit'.
Note:
If inspection request Accepted = EIC moves to the next step
in the process with chosen LEI or IC.
If inspection request Declined = RP notified and must select
another LEI or IC.
Allocating to a LEI or IC can also be completed by:
» Allocating the inspection once the Prescribed
» By 'Bulk allocation' (My Installations → Under Review).

27
Bulk allocate—Inspection requests Prescribed COES
Once you have reviewed and approved all LEI return certificate for amendment only
certificates 'Under Review' tab: (REC self employed)
» Click 'Bulk Allocate'. Where a LEI has returned a prescribed

» Select all certificates you wish to allocate to certificate for amendment to the responsible
a single inspector or IC. person and LEW, follow this procedure to
» Select 'Allocate to Inspector'.
to the inspector.
» Select LEI or IC. Search for your LEI or IC.
» Select the required LEI or IC. » LEW/REC select ‘My Installations'.
» Click 'Submit'. » Find and open the EIC returned.
and review the amendments identified.
to the next tab in 'My Installations'. Licensed Electrical Worker
» Click 'Certify/Recertify CoC' button at top
View and distribute of screen.
Note: Insert your customer's email address during the
completion of the Certificate of Compliance. Once completed, » Amend the errors on the certificate.
the COES is automatically sent to your customer. » Complete the details at the end of the certificate.
» Select 'My Completed COES' via » Click ‘Submit’.
» Select the Registration you completed the Technical Supervisor
Certificate in. » Review the certificate. If the certificate is
» Select relevant COES number from correct.
'Certificate No.' or search for the COES via › Click 'Review CoC and Approve' button
the search function provided. at top of screen.
» Follow your web browser's download or › Click 'Submit' via 'Actions/Decisions'. The
open file requirements. prescribed certificate returns to the LEI
› PDF version of the COES is now available. for completion.
» The RP must either:
› print the completed eCOES and send a
printed copy to all relevant parties, or
LEI return certificate for Defect Technical Supervisor

rectification (REC self employed) » Review the certificate. If the certificate is
correct.
› Click 'Review CoC and Approve' button
certificate for defect rectification to the at top of screen.
responsible person and LEW, follow this › Click 'Submit' via 'Actions/Decisions'.
procedure to complete the process to return The prescribed certificate returns to the
the certificate to the inspector. LEI for completion.
» LEW/REC select ‘My Installations. Note: If the LEW and REC do not agree with the defects
identified on the Certificate of Inspection prior to final
» Find and open the EIC that has been returned certification, contact ESV's COES Manager and the defects
» Scroll down to the certificate of inspection will be reviewed. Evidence to substantiate compliance must
be provided.
and review the defects identified
Licensed Electrical Worker

Complete defect rectification onsite

of screen.
» Amend the errors on the certificate.
» Complete the details at the end of the certificate.
» Click ‘Submit’.

29
3.4 LEW » If successful, order confirmation details are

displayed.
» Return to your licence profile screen. Select
certificates under their licence profile:
» an electrician (no profit or gain or the tax invoice under 'Certificates Order
working for an employer) History'.
Note:
» Restricted Electrical Licence holder
1. When you purchase certificates, amounts purchased are
(D licence for primary trade) recorded against your registration or licence number.
» Switchgear Licence holder 2. The LEW profile must only be used when:
(working for an employer). » employed by a company to perform electrical
installation work on the company's equipment within
their premises
Process » working for no profit or gain
» you hold a Restricted Electrical Licence (D licence)
» Find 'My Licenses' via ESVConnect and complete NP certificates as part of your primary
homepage. trade or
» you hold a SW licence holder working for a
» Select the 'Licence' number required to Switchboard Builder that is not a REC.
purchase certificates.
» Under 'Licence Profile', select 'Purchase ESVConnect COES was developed for use
Certificates'. on mobile phones and tables. If you have a
certificates to purchase. Click 'Next'. your ESVConnect account through these
» Confirm your order under 'Review Order devices to purchase certificates.
and Pay' and 'Proceed to Payment'.

Draft and Certify a Certificate of Allocate an Inspection

Compliance Allocating a prescribed certificate to a LEI or IC
» Find 'My Installations' via ESVConnect. can be completed by the following process.
» Select Licence required to complete the
certification process. screen.
» Click 'Start a Certificate'. » Click the radio button beside your
» Select the type of certificate you need to certify. preference—LEI or IC.
» Select the LEW who performed the » Type your search criteria into the 'Search
electrical installation work. and Select' field.
» Complete all of the details in the Certificate » Select your LEI or IC from the results.
of Compliance. » Click 'Submit'.
» Click 'Submit' to certify the Certificate of
Compliance. Review and Return process
» open the EIC by clicking on the blue EIC number
If you are already reviewing the
» select the ‘Certify/Re-Certify CoC’ button at top of certificate
‘Certify/Recertify CoC’. » Click 'Review CoC and Return' button at
EIC is now open for amendment or completion.
top of screen.
» Click 'Submit' in 'Actions/Decisions'.
Review the certificate and approve
» Click 'Certify/Recertify CoC' button at top of
» If the certificate: screen.
› is correct—continue this process
› requires amendment—go to The Certificate of Compliance is now fully
'Review & return process'. editable to amend any errors.
» Click 'Review CoC and Approve' button at
top of screen. If you need to select the EIC to review
» Click 'Submit' via 'Actions/Decisions'. » Find 'My Installations' via ESVConnect.
» If certificate is: » Select the Licence you need to complete
› non-prescribed—COES is generated the certification process in.
› prescribed—moved to 'Allocate to
» Click 'Under Review' and select the EIC
Inspector' status.
number required to review.
» Review the Certificate of Compliance.

31
» Click 'Review CoC and Return' button at Allocate to LEI or IC—Certificate under
top of screen. review
» Supply reasons for returning to draft at end Allocating a certificate to a LEI or IC can be
of Certificate of Compliance. completed by the following process.
» Click 'Submit' in 'Actions/Decisions'.
» Select 'My Installations'.
» Select the Licence the certificate was
of screen.
completed under.
The Certificate of Compliance is now fully » Select 'Under Review'.
editable to amend any errors. Complete any » Click on blue EIX-xxxxxx you wish to review.
amendments and certify the Certificate of Check the status is 'Allocate to LEI'.
Compliance. » Review the information entered.
Complete and Certify the Certificate of
screen.
Compliance
» Review the certificate. If the certificate: preference—LEI or IC.
› is correct—continue this process » Type your search criteria into 'Search and
› requires amendment—go to 'Review & Select'.
return process'. » Select your preference from the results
» Click 'Review CoC and Approve' button at obtained.
top of screen. » Click 'Submit'.
» Click 'Submit' via 'Actions/Decisions'. Note:
» If certificate is: If inspection request Accepted = EIC moves to the next step
in the process with chosen LEI or IC.
› non-prescribed—COES is generated
If inspection request Declined = RP notified and must select
› prescribed—moved to 'Allocate to another LEI or IC.
Inspector' status.
Allocating to a LEI or IC can also be completed by:
To allocate a certificate to an LEI or IC after » allocating the inspection once the Prescribed
re-approving a certificate—go to 'Allocate an
» by 'Bulk allocation' (My Installations → Under Review).
Inspection' on the previous page.

Bulk allocate—Inspection requests Prescribed COES
Once you have reviewed and approved all Return certificate for amendment only
certificates in 'Under Review' tab: (LEW)
» Click 'Bulk Allocate'. Where a LEI has returned a prescribed

» Select all certificates you wish to allocate to certificate for amendment to the responsible
a single inspector or IC. person and LEW, follow this procedure to
» Select 'Allocate to Inspector'.
to the inspector.
» Select LEI or IC. Search for your LEI or IC.
» Select the required LEI or IC. » LEW select ‘My Installations'.
» Click 'Submit'. » Find and open the EIC returned.
and review the amendments identified.
to the next tab in 'My Installations'. Licensed Electrical Worker
View and distribute of screen’.
» Select 'My Completed Certificates' via » Amend the errors on the certificate.
» Complete the details at the end of the
» Select the Licence you completed the certificate.
Certificate in.
'Certificate No.' or search for the COES via Responsible person (LEW)
the search function provided.
» Review the certificate. If the certificate is
» Follow your web browser's download or correct.
open file requirements. › Select 'Review CoC and Approve' button
› PDF version of the COES is now available. at top of screen.
» The RP must either: › Click 'Submit' via 'Actions/Decisions'. The
› print the completed eCOES and send a prescribed certificate returns to the LEI
printed copy to all relevant parties, or for completion.
Return certificate for Defect rectification

33
(LEW) Responsible person (LEW)

» Review the certificate. If the certificate is
correct.
certificate for defect rectification to the
› Click 'Review CoC and Approve' button
responsible person and LEW, follow this at top of screen.
procedure to complete the process to return › Click 'Submit' via 'Actions/Decisions'.
the certificate to the inspector. The prescribed certificate returns to the
» LEW select ‘My Installations. LEI for completion.
Note: If the LEW and REC do not agree with the defects
» Find and open the EIC that has been
identified on the certificate of inspection prior to final
returned. certification, contact ESV's COES Manager and the defects
» Scroll down to the certificate of inspection will be reviewed. Evidence to substantiate compliance must
be provided.
and review the defects identified.
Licensed Electrical Worker

Complete defect rectification onsite.

of screen’.
» Update any details on the Certificate of
Compliance.
» Complete the details at the end of the
certificate.

3.5 LEI Attachments

A facility to add attachments is provided in the
Accept/Decline Inspection LEI can accept Certificate of Compliance.
or decline the inspection request.
Attachments include other documentation
Decline an accepted inspection request pertaining to the completed electrical
LEI can decline an accepted inspection installation, or photos of the electrical
request if the LEI is unable to complete the installation work as proof of work completed
inspection. at a point in time.
Review and Print Certificate of Note: If you are completing a certificate on-site on your
Compliance LEI, can print or save the mobile phone or tablet, click 'Add Attachments', then
'Add Photos'. ESVConnect will open the camera app,
Certificate of Compliance to take on-site. take the photos required and ESVConnect will add the
images to your certificate.
Draft Certificate of Inspection LEI can
draft and save a Certificate of Inspection. Notes
A Notes feature is available for all involved
Return Certificate of Compliance LEI in a certificate. This feature aims to assist
can return the Certificate of Compliance to explaining location or other property details to
the LEW with defects for rectification. This those involved in the certificate.
includes one defect listed for Certificate of
Compliance errors under section 45A of the
Act.
Certify Certificate of Inspection LEI

can certify the Certificate of Inspection as
compliant/non-compliant.
Test Results
A facility to record electrical installation
test results is provided in the Certificate of
Compliance.
When adding results into each test field,

record the actual result you obtained from
your test equipment.

35
Manage availability Manage inspection requests when on

LEI manage availability in ESVConnect to be leave
included on the public LEI list available on the To temporarily remove yourself while on leave/
ESV website. You will need to access your LEI vacation from the ESVConnect LEI search,
profile to do this. you need to go to your LEI profile.
» Find 'My Licences' via ESVConnect » Find 'My Licences' via ESVConnect
homepage. homepage.
» Select your 'LEI licence number'. » Select your 'LEI licence number'.
» Click 'Manage availability' button at top of » Click 'Manage availability' button at top of
page. page.
» To activate your availability, click on the » Click on the box on the left of the following
radio box on the left of the following question:
question: I am not available for Inspection Requests
I am available to perform electrical between.
inspections and authorise ESV to publish my » Enter the dates you are not available.
contact details to the ESV website? Important: Enter the date from and to that you are not
Important: Selecting the 'Radio Button' means you can available to perform an inspection. You will not appear in
receive inspection requests. Your contact details i.e. the list of inspectors within that period—start date and end
Licence number/name/phone number/suburb or city you date included. System will automatically return you to the
are located/licence classes, will be published to the active inspectors list in ESVConnect at 12:00am on the
website. You have the option to accept/decline requests last day of leave.
sent to you. If you do not wish to have your name and
contact details published to the website, please contact
ESV.
» Click 'Submit'.
Your RECs will now locate and select you in

ESVConnect and allocate inspections to.

Accept/Decline single inspection Accept/Decline bulk inspection request

request » Find 'My Inspections' via ESVConnect
» Find 'My Inspections' via ESVConnect homepage.
homepage. » Select the Licence or IC required to
» Select the Licence or IC required to complete the Certificate of Inspection in.
complete the certification process in. » Select 'Inspection Requests' tab.
» Select 'Inspection Requests'. » Click 'Bulk Accept/Decline Button'
» Click on blue EIX-xxxxxx you wish to review.
» Review all EIC required.
» Click 'Accept or Decline Inspection' button
» Select each EIC to be accepted or declined.
at top of screen.
Click 'Accept or Decline' button.
» Click 'Submit'.
» Click 'Submit'.
Note:
If inspection request Accepted = EIC moves to the next
step in the process with chosen LEI or IC.
Decline an accepted inspection request
If inspection request Declined = RP notified and must » Find 'My Inspections' via ESVConnect
select another LEI or IC. homepage.
A LEI can save the Certificate of Compliance to their » Select the Licence or IC required to
mobile device or print the Certificate of Compliance for use
on-site.
complete the Certificate of Inspection in.
» Select 'Under Inspection' tab.
» Click on blue EIX-xxxxxx you wish to review.
» Click 'Decline Inspection' button at top of
screen.
» Click 'Submit'.
Note: The certificate is now returned to the responsible
person for allocation to another LEI.

37
Export inspections accepted list Certificate of Inspection

» Find 'My Inspections' via ESVConnect Compliant Installation
homepage.
» Select the Licence or IC required to » Find 'My Inspections' via ESVConnect
complete the Certificate of Inspection in. homepage.
» Select 'Under Inspection'. » Select the Licence or IC required to
» Select 'Export Data'. complete the certification process in.
» Select 'Under Inspection'.
The EIC's details on the screen will download
» Select EIC required to Certify.
as an Excel spreadsheet. Here, the LEI can
organise the inspection work required to be » Click 'Certify CoI' button at top of page.
completed. » Insert Inspection date.
» Add test results, where applicable.
Download a Certificate of Compliance
» Add Attachments, where applicable.
» Find 'My Inspections' via ESVConnect
homepage. » Accept the declaration.
» Select the Licence or IC required to » Safety Statement—Is the installation Unsafe
complete the Certificate of Inspection in. to connect to supply? Answer 'Safe' or
'Unsafe', as applicable.
» Select 'Under Inspection'.
» Click 'Submit'.
» Select EIC required to review and print.
Note: This function is provided only to the LEI in case the Certificate has now been certified.
LEI will not have network reception where the inspection
work is located.
» Review the certificate, then click 'Print
Certificate of Compliance' button.
The Prescribed Certificate of Compliance will

download as a PDF.
This can be saved to a mobile phone, tablet or

PC and taken to site electronically or printed
as hard copy for use.
Note: This is not the completed COES. This is only the
Certificate of Compliance

Return a certificate for amendment Scroll down the certificate of inspection to the
'Actions/Decisions' section.
» Find 'My Inspections' via ESVConnect
homepage. » Question: 'Return CoC with defects and/
» Select the Licence or IC required to or CoC errors to LEW for review and
complete the certification process in. rectification'.
» Select 'Under Inspection' and review each » Select Radio Button 'Yes'.
certificate's details. » Click 'Submit'.
» Select the EIC required to Certify. Certificate is now returned to LEW and RP for
» Click 'Certify CoI' button at top of page. amendment.
» Insert Inspection date.
» Add test results, where applicable.
» Add Defect
› Instrument field: select 'Electricity Safety
Act'
› Search Section/Clause No. field: type in
'45A', then select 45A - 'Certificate of
Electrical Safety – CoC errors'
› Defect field: describe the amendment
required
› Location field: identify section of
certificate where issue located.
» Click 'Submit'.

39
Return a certificate for defect Scroll down the certificate of inspection to the
rectification 'Actions/Decisions' section.
» Find 'My Inspections' via ESVConnect » Question: 'Return CoC with defects and/
homepage. or CoC errors to LEW for review and
» Select the Licence or IC required to rectification'.
complete the certification process in. » Select Radio Button 'Yes'.
» Select 'Under Inspection' and review each » Click 'Submit'.
certificate's details.
Certificate is now returned to LEW and REC
» Select the EIC required to Certify. for amendment.
» Click 'Certify CoI' button at top of screen.
Defects rectified and/or Amendments
completed
» Add test results, where applicable. Once the LEW fixes the defects identified
» Add Attachments, where applicable. and/or amends and recertifies the Certificate
» Add Defect of Compliance, and the RP re-approves the
› Instrument field: select the document the certificate, the certificate is available for the
defect pertains to LEI to finalise.
› Search Section/Clause No. field: type in
» Inspector opens the EIC from 'Under
and select the clause/section number the
Inspection'.
defect pertains to
› Defect field: describe the amendment
required » Select status 'Resolved' on each defect that
has been rectified.
› Location field: identify where the defect is
located in the installation. If all defects resolved, certificate can be
» Click 'Submit'. certified as compliant.

If a number of defects remain 'unresolved', » Add Defect.

then the certificate can either be returned for › Instrument field: select the document the
further action by the LEW or REC, or certified defect pertains to
as non-compliant. › Search Section/Clause No. field: type in
and select the clause/section number the
Note: Further defects can be added and the certificate
returned through the same process above. defect pertains to'
› Defect field: describe the defect
Non-Compliant installation
› Location field: identify where the defect is
» Find 'My Inspections' via ESVConnect located in the installation.
homepage. » Click 'Submit'.
» Select the Licence or IC required to Note: follow the same process above if more defects
complete the certification process in. need to be registered.
» Select 'Under Inspection' and review each Scroll down the certificate of inspection to the
certificate's details. 'Actions/Decisions' section.
» Select the EIC required to Certify.
» Accept the declaration.
» Safety Statement—Identify if the installation
is Safe or Unsafe.
» Add test results, where applicable. » Click 'Submit'.
Certificate has now been certified as
non-compliant.

41
View COES
» Select 'My completed COES' via
» Select the Licence or IC the certificate was
completed in.
'Certificate No.' column or search for the
COES via the search function provided.
» Follow your web browser's download or
open file requirements.

42 ESVConnect—General information
4. ESVConnect—General
information
4.1 The Responsible 4.3 Inspection of

Person (RP) prescribed electrical
The responsible person (RP) must ensure:
installation work
1. The electrical installation work performed Under the COES system, all prescribed
complies with all relevant sections of the: electrical installation work must be inspected
by a LEI.
› Electricity Safety Act (ESA)
› The Electricity Safety (General) Regulations The RP must arrange for the inspection of all
(ES(G)R) and Australian Standards prescribed electrical installation work before
applicable to the installation. the work is connected to electricity supply.
2. The electrical installation work is tested
to confirm the work complies and is
4.4 Non-compliant
safe to connect to supply.
electrical installation work
Where prescribed electrical installation work
4.2 Employers of electrical
has been inspected and determined to be
workers non-compliant, a copy of the completed
certificate must be forwarded to ESV, in the
A Registered Electrical Contractor (REC)
same manner as for compliant work. You are
must maintain a register of Licensed Electrical
required to rectify the defects, provide a new
Workers (LEW) who are employed by the
certificate and arrange for a new inspection
REC. The register must be available for
(prescribed work only) at no cost to the
inspection at all reasonable times by ESV.
customer.
RECs who use ESVConnect must maintain a
Where non-prescribed work has been audited
register of licensed electrical workers in their
and defects have been identified during that
ESVConnect REC profile.
audit, you are required to rectify the defects
Sole trader RECs must also have their and provide a new certificate of electrical
electrical licence to their own worker's list. safety at no cost to the customer.

43
4.5 Applicable penalties 4.7 Prescribed and

for non-compliant non-prescribed electrical
electrical installation work work
Further information regarding penalty units Prescribed electrical installation work
for COES non-compliances are located in For the purposes of section 45 of the ESA,
section 44 and 45 of the ESA. prescribed electrical installation work means
work on all or part of any of the following
Penalties
electrical installations if they are ordinarily
» In the case of a natural person operated at low voltage or a voltage
— up to 40 penalty units. exceeding low voltage.
» In the case of a body corporate
— up to 200 penalty units. Non-prescribed electrical installation
work
Non-prescribed electrical installation work

4.6 Auditing of electrical
means work other than work that is listed as
installation work prescribed electrical installation work.
Under the COES system, electrical installation Further information regarding prescribed and
work may be subject to a random audit by non-prescribed electrical installation work is
ESV. available on ESV's website.

44 Appendix—Flowcharts
Appendix—Flowcharts
Purchase certificates
Log into ESVConnect

Notes:
REC purchase certificates
My Licences or
My Registration REC—to certify work completed for profit or gain and to
enable licensed workers employed by the REC to certify
Select the Electrical work completed on behalf of the REC.
licence or REC registration
you need to purchase LEW purchase certificates
certificates for. Electrician—to certify work completed for NO profit or
gain, or certifying work completed for an employer at
Click on the Licence or
REC registration number. the employer's premises.
Restricted Licence holder—to certify work completed
Select
'Purchase Certificates' as part of primary trade.
when in Licence or Switchgear Licence holder—certifying work completed
REC Registration profile. for an employer at the employers premises only.
'Order Details'
Enter the amount of
certificates required in
each type of certificate,
then click 'Next'.
'Review Order and Pay' If incorrect,
Confirm your order details. go back.
If correct, click
'Proceed to Payment'.
If incorrect, click 'Back'.
Proceed to
payment
'ESVConnect CommBank
portal'
Enter required credit card
details. Click 'Pay Now'.
Close 'Order Confirmation'

tab to return to Licence or
REC Registration profile.
Select 'Actions'.
Click 'Refresh'.
Review the 'Certificates

Order History' to confirm
your recent purchase.

45
Complete and certify Certificate of Compliance
Responsible Person—
Certificate of Compliance:
Approve or Decline and
Draft, Save and/or Certify
return process
Login to ESVConnect.
[LEW, REC Operator or
[RP]
Tech Supervisor]
Select 'My Installations'. Select 'My Installations'.
Select on 'Licence or REC' Select on 'Licence or REC'

to complete Certificate of to complete Certificate of
Compliance for. Compliance for.
Check certificates are Select EIC number to
available. approve.
Review the Certificate of

Click 'Start a Certificate'. From LEI Return Compliance.
Ensure Responsible Person process
details are correct.
Select 'Type of Certificate'.

Select 'Licenced Electrical
Worker'. DECLINE ACCEPT
Click 'Submit'.
Complete details for Select 'Review Certificate Select 'Review Certificate

Certificate of Compliance. of Compliance and Return' of Compliance and
button. Approve' button.
SAVE CERTIFY
In 'Actions/Decisions',
REC Operator and
LEW certifies certificate click 'Submit'.
Tech Supervisor saves
by completing
'Actions/Decisions'.
for LEW.
Click 'Submit' to certify

Certificate of Compliance. Non-prescribed certificate
Prescribed certificate
Download in 'My
Go to Responsible Person Go to
Completed COES' and
Approve/Decline process. 'Allocate LEI'.
send to customer.

46 Appendix—Flowcharts 46
Allocate Prescribed certificate to Inspector or Inspection Company
Allocate to LEI
[RP]
Select 'My Installations'.
Select 'Licence or REC'

completed for.
Click on the Blue 'EIC'

number to be allocated.

Compliance.
Click 'Assign Inspector'

button.
In 'Actions/Decisions',
click on
'Inspection Company'
or 'Licensed Electrical
Inspector'.
In 'Search and select field',

search by Name, Licence
Number, Phone Number or
Suburb.
Click 'Submit'.
Inspection request sent.

47
Accept Inspection and Certify Certificate of Inspection
Complete Certificate of
Accept/Decline Inspection
Inspection
Login to ESVConnect. Login to ESVConnect.

[LEI] [LEI]
Select 'My Inspections'. Select 'My Inspections'.

Returned from
Click on 'Licence or Click on 'Licence or IC'
LEW after defect
Inspection Company' to to certify a 'Certificate for
rectification.
accept a Certificate of Inspection' for.
Compliance for inspection.
Click on the Blue 'EIC'
Click on the Blue 'EIC' number to certify.
number to be allocated.
Review the Certificate of Compliance.
Compliance.
Click 'Certify Certificate of
Click 'Accept or Decline Inspection' button.
Inspection' button.
Complete the 'Certificate
In 'Actions/Decisions', of Inspection' (including
click 'Accept or Decline'. defect resolution, where
applicable).
Click 'Submit'.
COMPLIANT NON-COMPLIANT
Complete all details in

Record defects related to
'Actions/Decisions'.
the non-compliant work.
Select 'Submit'.
DECLINE ACCEPT
Return to RP for COES registered and Record defects related to

Go to 'Certify COI'. available for download. non-compliant work.
reallocation.
LEW not to rectify defects LEW to rectify defects
Complete all the details in Complete all the details in

the 'Actions/Decisions'. the 'Actions/Decisions'.
Select 'Submit'. Select 'Submit'.
COES returned to LEW for
COES registered and
review, defect rectification
available for download.
and COES rectification.

Distribute COES
Distribute COES
[RP]
Select 'My Completed

COES'.
Click on 'Licence or REC'

Registration number the
certificate was completed
under.
Review the COES on

screen.
Click 'Download
Certificate'.
You can save the COES

as a PDF file to your
device and send via email
or print and provide to
your customer/Electricity
Distributor.

49
Appendix—Worker List
management
REC — Add LEW to REC Worker List REC — delete LEW from REC Worker List
» Business Supervisor, Technical Supervisor or » Business Supervisor, Technical Supervisor or
REC Operator logs into ESVConnect using REC Operator logs into ESVConnect using
their own ESVConnect account login details. their own ESVConnect account login details.
» Locate 'My Registrations' on homepage. » Locate 'My Registrations' on homepage.
» Click on the appropriate blue REC » Click on the appropriate blue REC
registration number. registration number.
» In the REC profile, scroll down to 'Workers list'. » In the REC profile, scroll down to 'Workers list'.
» Click on ‘Add Worker’. » Click ‘Remove Worker’ beside the worker
» Insert LEW Licence number, click ‘Search’. you wish to remove.
› If results provided are incorrect or no » Confirm the worker details are correct and
results appear, ensure the details in the click ‘Submit’.
field are correct and ‘Search’ again. » Click 'Actions' at top right of your REC
› If results provided are correct, click ‘Submit’. profile, then click 'Refresh'.
» ESVConnect will confirm ‘Add Worker’ » Scroll to 'Workers List'. The worker is now
request is complete and the LEW will be removed from your list.
notified by email.
LEW — Accept/Decline nomination to
REC Worker List
» Log into ESVConnect using LEW Note: Sole Trader RECs must add themselves to their own
Workers List to enable completion of certificates.
ESVConnect account login details.
» Click 'My Applications'.
» Click 'Needs Action'.
» Click the blue text under 'Application ID'
with the following description ‘Electrical
Contractor – Add Worker’.
» Review information to ensure you are being
added to the correct REC.
» Click on the radio button beside 'Accept'.
Note: The LEW is now added to the REC worker list and
provides the LEW a view of the REC in 'My Installations'.

REC — Add REC Operator to REC REC — Remove REC Operator from
Operator List REC Operator list
» Business Supervisor or Technical Supervisor » Business Supervisor or Technical Supervisor
logs into ESVConnect using their own logs into ESVConnect using their own
ESVConnect account log in details. ESVConnect account log in details .
» Locate 'My Registrations' on homepage. » Locate 'My Registrations' on homepage.
» Click on the appropriate blue REC » Click on the appropriate blue REC
registration number. registration number.
» In the REC profile, scroll to 'Operators list' » In the REC profile, scroll down to 'Operators
section. List' section.
» Click ‘Add/Remove Operator’. » Click on ‘Add/Remove Operator’.
» Click 'Add Operator'. » Select ‘status’ beside the operator to
» Enter the details in the fields on the screen, remove.
then click ‘Submit’. » Change the status of the REC Operator to
› Please ensure you have the persons ‘Inactive’.
details and the email address is correct. » Click ‘Submit’.
» Return to your REC profile. Select ‘Actions’, » Return to your REC profile. Select ‘Actions’,
click ‘Refresh’ and your new operator is click ‘Refresh’ and the REC Operator is now
added to your Operator list. removed from your list.
The added operator will receive an email with
a link to ESVConnect and the process to
create an ESVConnect account.

www.esv.vic.gov.au
03 9203 9700
info@energysafe.vic.gov.au
Energy Safe Victoria

Level 5, 4 Riverside Quay, Southbank VIC 3006
ISBN-13: 978-1-925838-16-9 (Online)

ESVConnect COES Guide V4

Uploaded by

Copyright:

Available Formats

ESVConnect COES Guide V4

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

ESVConnect COES Guide V4

Uploaded by

Copyright:

Available Formats

ESVConnect—

1. COES system explained 08

1.1 The COES system 08

2.1 ESVConnect homepage 09

3.1 General information 14

4.1 The Responsible Person (RP) 42

The purpose of this document is to assist

ESVConnect COES Guide V4 10/07/2020

The purchase, completion and lodgement

The completion and lodgement of Certificates

ESVConnect COES Guide V4 10/07/2020

Acronym Description Definition

The recipient of a good or service, product or an idea —

The independent technical regulator responsible for

ESVConnect COES Guide V4 10/07/2020

Acronym Description Definition

An entity in ESVConnect that can enter a contractual

A person or persons authorised by the IC manager

Licensed Electrical Person holding an inspector's licence under ES(R&L)R

General acronym for a Licensed Electrician, Restricted

Licensed Electrical An electrical installation worker holding an electrician's

The electricity distributor within whose distribution

NP Non-prescribed The same meaning as it has in the Electricity Safety Act

P Prescribed The same meaning as it has in the Electricity Safety Act

A person granted a registration as an electrical

ESVConnect COES Guide V4 10/07/2020

Acronym Description Definition

A person or persons authorised by the REC manager

Person holding a restricted electrical licence to perform

The person responsible for the carrying out of electrical

An electrical installation worker holding an electrical

ESVConnect COES Guide V4 10/07/2020

1. COES system explained

1.1 The COES system 1.2 Your legal

» a COES to be completed and certified for

2.1 ESVConnect homepage

ESVConnect COES Guide V4 10/07/2020

2.2 ESVConnect profiles.

ESVConnect COES Guide V4 10/07/2020

Profile Functions View

» Renew registration » Registration expiry date

» Licence expiry date

ESVConnect COES Guide V4 10/07/2020

2.3 My Applications 2.5 My Inspections

2.6 My Completed COES

Your Electrical Licence must only be used to 2.7 About ESVConnect

ESVConnect COES Guide V4 10/07/2020

2.8 ESVConnect COES

ESVConnect COES Guide V4 10/07/2020

3.1 General information Review and Approve or Return for

Draft and Save a certificate ESVConnect provides this return for

ESVConnect COES Guide V4 10/07/2020

Prescribed Certificates – Description of Test Results

To add additional text into the 'Description of Attachments

Allocate to Inspector (prescribed only)

ESVConnect COES Guide V4 10/07/2020

REC Operator Notes

ESVConnect COES Guide V4 10/07/2020

Defects Data collection

An electrical installation or electrical installation