New System Requirements For Microsoft Dynamics GP 18.5 Oct 2022
New System Requirements For Microsoft Dynamics GP 18.5 Oct 2022
New System Requirements For Microsoft Dynamics GP 18.5 Oct 2022
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This page lists the system requirements for Microsoft Dynamics GP 2018,
Microsoft Dynamics GP 18.2.xx (October 2019 Release, aka. “Dynamics GP 2020”),
Microsoft Dynamics GP 18.3.xx (October 2020 Release, aka. “Dynamics GP 2021”),
Microsoft Dynamics GP 18.4xx (October 2021 Release, aka. “Dynamics GP 2022”).
Microsoft Dynamics GP 18.5xx (October 2022 Release, aka. “Dynamics GP 2023”)
.https://docs.microsoft.com/en-us/dynamics/s-e/gp/mdgp2018_system_requirements
SQL Server
The following changes have been made to the Dynamics GP System Requirements for 18.5 release.
Microsoft Windows 11
Here is a summary of the supported SQL versions based on Microsoft Dynamics GP version.
-GP 18.2 and later supports SQL 2019 plus SQL 2017, 2016 and 2014
-GP 18.5 (October 2022 Release) supports SQL 2022, 2019, 2017 and 2016 (SQL 2014 dropped)
Overview
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This document contains the minimum client hardware requirements, server
recommendations and Terminal Server minimum hardware requirements supported
by the Microsoft Dynamics GP Technical Support Team. The following server
recommendations are not minimum server requirements. The requirements and
recommendations are based on experience with many different installations. Users
may need to increase these requirements due to environmental factors to achieve
individual performance expectations.
Review each Customer Profile below to determine what profile best fits the user
count, modules used and transaction volume for your environment. Use that
Customer Profile as a recommendation for your server hardware implementation.
***Information around PCI Compliance and Microsoft Dynamics GP with TLS 1.2***
*** Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see Microsoft BLOG for
details***
*** Information on the new MFA for Dynamics GP 18.3 and above – Multi-Factor Authentication ***
Contents
System Requirements for Microsoft Dynamics GP 2018, GP 18.2.xx (2020), GP 18.3.xx (2021) GP 18.4.xx (2022) and
GP 18.5.xx (2023) ................................................................................................................................................................. 1
SQL Server ........................................................................................................................................................................ 1
Overview .......................................................................................................................................................................... 1
Client Requirements ........................................................................................................................................................ 3
GP Server Recommendations: Customer Profile 1 ......................................................................................................... 6
GP Server Recommendations: Customer Profile 2 ......................................................................................................... 9
GP Server Recommendations: Customer Profile 3 ....................................................................................................... 12
GP Server Recommendations: Customer Profile 4 ....................................................................................................... 15
Remote Desktop Services Requirements ...................................................................................................................... 19
Additional Information .................................................................................................................................................. 21
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Client Requirements
Item Requirements
32-bit x64
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Available 2GB or more on the 2GB or more on the system
Hard Disk system root root
Space
NOTES:
1. If using Office x64, the server type in System Preferences
(Microsoft Dynamics GP>Tools>System>Setup>System
Preferences) must be set to Exchange.
2. Before you can send documents as DOCX, PDF, or XPS attachments,
the Word template for the document must be enabled
in the Template Configuration Manager window.
3. If using Office 32bit, the server type in System Preferences
Can either be MAPI or Exchange
4. Microsoft Dynamics GP 18.3 and later releases only supports Exchange 2013
or later. Check out email troubleshooting guide
Adobe Adobe X
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Virtual Hardware Virtualization
Environments Windows Server 2019 Hyper-V (18.2.1013 GP version or later)
Supported Windows Server 2016 Hyper-V
(Optional) Windows Server 2012 Hyper-V
Windows Server 2012 R2 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
NOTES
1. A 32-bit ODBC DSN is required for Microsoft Dynamics GP on a 32-bit and
x64 machine. Refer to Article 870416 for the steps to setup a 32-bit
ODBC DSN on an x64 machine.
2. Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see BLOG for details.
3. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that
you deploy in a virtual environment should meet or exceed the random access
memory (RAM) requirements and the hard disk space requirements. For more
information, click the following article number 897615 to view the Support policy for Microsoft
software running in non-Microsoft hardware virtualization software.
Top
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GP Server Recommendations: Customer Profile 1
Item Requirements
32-bit x64
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click the SQL Server Name -click the SQL Server Name
and click Properties: Server and click Properties: Server
Collation = Collation =
SQL_Latin1_General_CP1_CI_AS SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50 2. Binary - Sort Order 50
In the SQL Server In the SQL Server
Management Studio, right Management Studio, right
-click the SQL Server Name -click the SQL Server Name
and click Properties: and click Properties: Server
Server Collation = Latin1_General_BIN Collation = Latin1_General_BIN
Microsoft Windows Server 2022
Operating
Essentials Edition or Standard Edition
System (18.5.1556 GP version or later)
Microsoft Windows Server 2019
Essentials Edition or Standard Edition
18.2.1013 GP version or later
Microsoft Windows Server 2016
Essentials Edition or Standard Edition
Microsoft Windows Server
2012 Essentials Edition or Standard Edition
2012 R2 Essentials Edition or Standard Edition
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Windows Server 2012 R2 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
NOTES
1. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base: 897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.
2. Microsoft SQL Server 2014 Express or Microsoft SQL Server 2016 Express can be
installed on a non-server operating system, however it is recommended to install on a server operating
system.
3. Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see BLOG for details.
4. Verify processors can be upgraded.
5. If you are going to deploy Intelligent Cloud Insights for Microsoft Dynamics GP, you need to be on
Microsoft SQL Server 2016 or later to meet the Compatibility Level 130 required with the April 2019
release.
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GP Server Recommendations: Customer Profile 2
Item Requirements
32-bit x64
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Studio, right-click the SQL Name and click
Server Name and click Properties: Server Collation =
Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS
SQL_Latin1_General_CP1_CI_AS 2. Binary - Sort Order 50
2. Binary - Sort Order 50 In the SQL Server
In the SQL Server Management Management Studio,
Studio, right-click the SQL right-click the SQL Server
Server Name and click Name and click Properties:
Properties: Server Collation = Server Collation = Latin1_General_BIN
Latin1_General_BIN
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Minimum 2 GB or more 2 GB or more
Available
RAM
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
NOTES
1. Additional disks will improve Microsoft SQL Server performance.
2. Microsoft SQL Server 2014 Express or Microsoft SQL Server 2016 Express can be
installed on a non-server operating system, however it is recommended to install on a server operating
system.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article 897615 Support policy for Microsoft software running in
non-Microsoft hardware virtualization software.
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GP Server Recommendations: Customer Profile 3
Item Requirements
32-bit x64
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1. Dictionary Order Case 1. Dictionary Order Case
Insensitive - Sort Order Insensitive - Sort Order 52
52 In the SQL Server Management
In the SQL Server Studio, right-click the SQL
Management Studio, Server Name and click
right-click the SQL Server Properties: Server Collation =
Name and click Properties: SQL_Latin1_General_CP1_CI_AS
Server Collation = 2. Binary - Sort Order 50
SQL_Latin1_General_CP1_CI_AS In the SQL Server Management
2. Binary - Sort Order 50 Studio, right-click the SQL
In the SQL Server Server Name and click
Management Studio, Properties: Server Collation = Latin1_General_BIN
right-click the SQL Server
Name and click Properties:
Server Collation =
Latin1_General_BIN
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Disk RAID 1 for operating RAID 1 for operating system and
Configuration system and applications applications (2 disks)
(2 disks) RAID 1 for SQL database log files
RAID 1 for SQL database (2 disks)
log files (2 disks) RAID 5 (4 disk minimum) or
RAID 5 (4 disk minimum) RAID 0+1 (8 disk minimum)
or RAID 0+1 (8 disk for SQL data files
minimum) for SQL data files RAID 1 for TempDB (2 disks) -
RAID 1 for TempDB (2 optional, but recommended
disks) - optional, but RAID 0 for SQL backups (full
recommended and log) (2 disks)
RAID 0 for SQL backups
(full and log) (2 disks)
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
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NOTES
1. Additional disks will improve Microsoft SQL Server performance.
2. Verify switch is capable of handling network traffic.
3. Verify processors can be upgraded.
4. Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see BLOG for details.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article 897615 Support policy for Microsoft software running in
non-Microsoft hardware virtualization software.
Top
32-bit x64
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Database Microsoft SQL Server 2022 Microsoft SQL Server 2022
-Enterprise, Standard or Express -Enterprise, Standard or Express
Requirements (18.5 GP version or later) (18.5 GP version or later)
Microsoft SQL Server 2019 Microsoft SQL Server 2019
-Enterprise, Standard or Express -Enterprise, Standard or Express
(18.2.1013 GP version or later) (18.2.1013 GP version or later) Microsoft SQL Server
Microsoft SQL Server 2017 2017
-Enterprise, Standard or Express -Enterprise, Standard or Express
Microsoft SQL Server 2016 Microsoft SQL Server 2016
-Enterprise or Standard -Enterprise or Standard
Microsoft SQL Server 2014 Microsoft SQL Server 2014
Enterprise or Standard Edition Enterprise or Standard Edition
Supported Microsoft SQL Supported Microsoft SQL
Server Collation Server Collation
1. Dictionary Order Case 1. Dictionary Order Case
Insensitive - Sort Order 52 Insensitive - Sort Order 52
In the SQL Server In the SQL Server
Management Studio, Management Studio, right-
right-click the SQL Server click the SQL Server Name
Name and click Properties: and click Properties: Server
Server Collation = Collation = SQL_Latin1_General_CP1_CI_AS
SQL_Latin1_General_CP1_CI_AS 2. Binary - Sort Order 50
2. Binary - Sort Order 50 In the SQL Server
In the SQL Server Management Studio,
Management Studio, right-click the SQL Server
right-click the SQL Server Name and click Properties:
Name and click Properties: Server Collation = Latin1_General_BIN
Server Collation =
Latin1_General_BIN
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Microsoft Windows Server
2019 Datacenter Edition
(18.2.1013 GP version or later)Microsoft Windows
Server
2016 Datacenter Edition
Microsoft Windows Server
2012 Datacenter Edition
Microsoft Windows Server
2012 R2 Datacenter Edition
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Supported Windows Server 2012 Hyper-V
(Optional) Windows Server 2012 R2 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
NOTES
1. Verify processors can be upgraded to 8 processors.
2. Additional disks will improve Microsoft SQL Server performance.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article 897615 Support policy for Microsoft software running
in non-Microsoft hardware virtualization software.
Top
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Remote Desktop Services Requirements
Item Requirements
32-bit x64
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16 GB – Up to 60 16 GB – Up to 60
concurrent users concurrent users
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
NOTES
1. It is recommended to have a dedicated Terminal Server/Citrix Server. There may
be performance losses if Microsoft SQL Server is running on the Terminal Server/
Citrix Server. Therefore, it is highly recommended to have two separate servers.
One server with Terminal Server and/or Citrix and one server with Microsoft SQL
Server.
2. If using Adobe, Adobe must be installed at the Terminal Server.
3. If using Lync for Unified Communications, a remote app for Lync must also be configured and copied to
the client along with the Microsoft Dynamics GP remote app. The Lync remote app must be launched first
and then the Microsoft Dynamics GP remote app.
4. If accessing Citrix, the hardware and software must be supported according to the Citrix configuration
requirements.
5. Verify processors can be upgraded.
6. The amount of RAM needed depends on the number of concurrent users per Terminal Server.
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7. Verify switch is capable of handling network traffic.
8. Increased user count may require greater RAM and Processor speed.
9. Users utilizing Management Reporter or Crystal reporting via Terminal Services
may require increased hardware to increase performance.
10. Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see BLOG for details.
11. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article 897615 Support policy for Microsoft software running
in non-Microsoft hardware virtualization software.
Top
Additional Information
1. This document represents configurations tested by Microsoft Business Solutions and supported
by Microsoft Dynamics GP Technical Support. Use of technologies not specified in this
document is not recommended and will not be supported. Testing is ongoing, and as newer
technologies become supported this list will be updated.
2. To review an article regarding support in a virtual environment.
The following virtual products have been tested: Microsoft Windows Server 2019 Hyper-V,
Microsoft Windows Server 2016 Hyper-V, Microsoft Windows Server 2012 Hyper-V, Microsoft
Application Virtualization 4.6. For additional Virtual Technology Support, click the link below to
review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
3. The Microsoft Dynamics GP core application is supported in a peer to peer (workgroup)
environment. This environment excludes all web applications such as Web Services, eConnect,
and Management Reporter. This also excludes Workflow 2.0 as a domain is required. If web
applications are used, a domain is required.
4. Remote access for Microsoft Dynamics GP is not supported in a WAN or P2P environment due
to the possibility of connection and data consistency errors. The only supported options are to
either a) Have Microsoft Dynamics GP installed on a Remote Desktop Services machine (with or
without Citrix) in the same network as the SQL Server hosting your Dynamics GP databases b)
Deploy the Dynamics GP Web Client for extranet access and allow users to log in from remote
browsers.
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5. Microsoft Dynamics GP is supported in a Windows Azure server environment. For more detail,
refer to Microsoft Dynamics GP on Microsoft Azure
6. Here is a cheat sheet for SQL versions and what is supported per Dynamics GP version:
Support Information
For technical support questions, contact your partner or, if enrolled in a support
plan directly with Microsoft, you can enter a new support request to Microsoft
Dynamics® Technical Support from Customer Source or Partner Source under
Support.
Source:
https://docs.microsoft.com/en-us/dynamics/s-e/gp/mdgp2018_system_requirements
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System Requirements for Microsoft Dynamics GP Web Components
LAST MODIFIED WEDNESDAY, OCTOBER 2, 2019 (VALIDATED NOVEMBER 2020)
02/17/2021
https://learn.microsoft.com/EN-US/DYNAMICS-GP/WEB-COMPONENTS/INSTALLATION-OVERVIEW
https://learn.microsoft.com/EN-US/DYNAMICS-GP/WEB-COMPONENTS/PREREQUISITE-SOFTWARE
https://learn.microsoft.com/EN-US/DYNAMICS-GP/WEB-COMPONENTS/SINGLE-MACHINE-INSTALLATION
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NOTE: Visual Basic for Applications (VBA) is not supported on Windows Server 2019, see BLOG for details.
Overview
This section contains the server recommendations and client workstation requirements for
Microsoft Dynamics GP Web client and Microsoft Dynamics GP Service Based Architecture
supported by the Microsoft Dynamics GP Technical Support Team.
Web Client The Microsoft Dynamics GP Web Client provides access to Microsoft Dynamics GP
through a web browser. The user experience and functionality provided by the Microsoft
Dynamics GP Web Client closely matches the experience of using the Microsoft Dynamics GP
desktop client.
No client application software is installed on the user’s local system. The Microsoft Dynamics GP
application process for the user is running on a separate server. The web browser on the user's
computer presents the application.
Service Based Architecture (SBA) The Microsoft Dynamics GP Service Based Architecture enables
REST based integrations to Microsoft Dynamics GP. The functionality existing in dictionaries is
exposed as a service call.
The web components software is installed on one or more servers using one of three
deployment configurations outlined below and documented in the Web Components Installation
and Administration Guide.
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SQL Server Reporting Services (SSRS) The SQL Server Reporting Services (SSRS) reports that rely
on SQL Views as a data source are only supported with English installs of Microsoft Dynamics GP.
However, Customers have the option of translating the reports themselves or creating new
reports. The report deployment with SQL Reporting Services is supported similar to Dynamics GP
system requirements.
The SQL Reporting Services Reports may be deployed on the SQL Server depending on security
and performance concerns.
Power BI with Microsoft Dynamics GP This is only tested/supported with Power BI Pro.
***Information around PCI Compliance and Microsoft Dynamics GP with TLS 1.0***
Deployment Configurations
Single Machine: In this configuration, all of the web components are installed on a single server.
Scale Out: In this configuration the Web Server and Session Server (Session Host) components
are installed on different servers. There can be any number of web and session servers deployed
depending on the number or web component users and redundancy needs. Multi-tenant: This
configuration is similar to the scale out configuration but is set up for access by multiple
customer organizations. The server recommendations remain the same as the scale out
configuration for the Web Server and Session Server.
Item Requirements
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Microsoft Windows Server 2012 and 2012 R2 - Datacenter Edition
Enterprise Edition or Standard Edition
Back Office Server All deployments require a dedicated Microsoft SQL Server.
Refer to the Microsoft Dynamics GP System Requirements
NOTES
1. The web server computer name cannot contain an underscore (_).
2. English language operating system required.
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3. Hyper threading can be enabled for the processors.
4. When you deploy a system in a virtual environment, make sure that you have sufficient hard
disk space to avoid performance problems. Each computer that you deploy in a virtual
environment should meet or exceed the random access memory (RAM) requirements and the
hard disk space requirements. For more information, click the following article to view the
Support policy for Microsoft software running in non-Microsoft hardware virtualization
software Microsoft Knowledge Base: 897615.
5. Sustained bandwidth utilization will increase with SmartList data exports and printing large
Word Template documents (Web Client only).
6. Microsoft Dynamics GP Web Components must be installed in a domain environment
7. Processor requirements are minimums and will need to increase as number of concurrent web
client users increase per machine.
8. It is recommended you avoid executing consecutive Service Based Architecture (SBA) Get List
requests of 1,000 or more records. This could impact the performance of other SBA requests as
well as the performance of the Web Client product if both products are on the same session host
machine.
9. Refer to the following KB article 3035914 for service based architecture sizing.
Web Server(s)
Item Requirements
Operating System
Microsoft Windows Server 2019 - Datacenter Edition
(18.2.1013 GP version or later)
Microsoft Windows Server 2016 - Datacenter Edition
Microsoft Windows Server 2012 and 2012 R2 - Datacenter Edition
Enterprise Edition or Standard Edition
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Minimum Available RAM 4 GB or more
Back Office Server All deployments require a dedicated Microsoft SQL Server.
Refer to the Microsoft Dynamics GP System Requirements
Session Server(s)
Item Requirements
Operation System
Microsoft Windows Server 2019 - Datacenter Edition
(18.2.1013 GP version or later)
Microsoft Windows Server 2016 - Datacenter Edition
Microsoft Windows Server 2012 and 2012 R2 - Datacenter Edition
Enterprise Edition or Standard Edition
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Minimum Available RAM 4 GB – Up to 25 concurrent web client users
8 GB – Up to 60 concurrent web client users
16 GB – Up to 120 concurrent web client users
(for SBA sizing see note 10)
Back Office Server All deployments require a dedicated Microsoft SQL Server.
Refer to the Microsoft Dynamics GP System Requirements
NOTES
1. The web server computer name cannot contain an underscore (_).
2. English language operating system required.
3. Hyper threading can be enabled for the processors.
4. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance
problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM)
requirements and the hard disk space requirements. For more information, click the following article number to view the article in
the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization
software.
5. Sustained bandwidth utilization will increase with SmartList data exports and printing large Word Template documents (Web
Client only).
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6. Microsoft Dynamics GP Web Components must be installed in a domain environment
7. The Web Site, Web Client Management Console, Session Central Service, and GP Service are typically installed on the Web
Server.
8. Processor requirements are minimums and will need to increase as number of concurrent web client users increase per
machine.
9. It is recommended you avoid executing consecutive Service Based Architecture (SBA) Get List requests of 1,000 or more records.
This could impact the performance of other SBA requests as well as the performance of the Web Client product if both products
are on the same session host machine.
10. Refer to the following KB article 3035914 for service based architecture sizing.
Client Requirements
Item Requirements
32-bit X64
Operation System
Microsoft Windows 10 Microsoft Windows 10
Professional Edition Professional Edition
Microsoft Windows 8 & 8.1 Microsoft Windows 8 & 8.1
Professional Edition Professional Edition
Microsoft Windows 8 & 8.1 Microsoft Windows 8 & 8.1
Ultimate Edition Ultimate Edition
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Web Browsers
Internet Explorer 11.0 –
Desktop Mode Only
Edge
Chrome 48.0.2564.116 and higher
Firefox
Safari and iPad Safari
Microsoft Office
Microsoft Office 2013 32bit or x64
Microsoft Office 2016 32bit or x64Mic
rosoft Office 2019 32bit or x64
(18.2.1013 GP version or later)
Additional Information
2. If you use antivirus software, consider its requirements when you’re calculating processor
and RAM requirements for your business.
3. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP.
Please contact a Licensing Specialist at 1-800-426-9400.
4. To review an article regarding support in a virtual environment.
The following virtual products have been tested: Microsoft Windows Server 2019 Hyper-V,
Microsoft Windows Server 2016 Hyper-V, Microsoft Windows Server 2012 Hyper-V,
Microsoft Application Virtualization 4.6. For additional Virtual Technology Support, click the link
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below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
5. The bandwidth consideration is the minimum recommended average bandwidth available from the clien
t computer to the Session Server. Bandwidth utilization will increase with SmartList data
exports and printing large Word Template documents.
Support Information
GP Support North - https://www.gpsupportnorth.com/gp-support/
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