iP1000

SIMPLIFIED SERVICE MANUAL

1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SPECIAL NOTES ON SERVICING IN ASIA
8. PRODUCT TECHNICAL INFORMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1
APPENDIX 2: iP1000 SERVICE TOOL

QY8-13A2-010
Rev. 01

June 18, 2004

Canon Inc.

1
1. PRODUCT LIST
1-1. Main Units
Product name Product code Sales territory Remarks
Canon Bubble Jet Printer 9517A003AA LAM LVT
iP1000 9517A004AA LAM HVT
9517A005AA EMB
9517A005AB EMB
9517A008AA ASA HVT
9517A009AA AU
9517A010AA KR
9517A013AA TW
9517A014AA HK
9517A015AA CN
9517A018AA MY
9517A019AA TH

1-2. Options
None

1-3. Consumables
Product name Product code Sales territory Remarks
Canon Ink Tank 6881A001AA JPN In common with the
BCI-24 Black 6881A002AA EUR S200, S200x,
6881A003AA USA/CAN S300, S330, i320,
6881A004AA ASIA/AUST i35, i355, i250, and
Canon Ink Tank 6882A001AA JPN i255
BCI-24 Color 6882A002AA EUR
6882A003AA USA/CAN
6882A004AA ASIA/AUST
Canon Ink Tank 6881A008AA JPN
BCI-24 Black Twin Pack 6881A009AA EUR
6881A010AA USA/CAN
6881A011AA ASIA/AUST
Canon Ink Tank 6882A008AA JPN
BCI-24 Color Twin Pack 6882A009AA EUR
6882A010AA USA/CAN
6882A011AA ASIA/AUST

2
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feeding method ASF
Resolution 4,800 x 1,200 dpi (max.)
Printing speed Measured by throughput patterns Fine_BK and Fine_CL.
HQ CL 6.6 ppm (CL throughput pattern)
BK 11.3 ppm (BK throughput pattern)
HS CL 11 ppm (CL throughput pattern)
BK 14 ppm (BK throughput pattern)
Printing direction Bi-directional / Uni-directional (automatically switched according to print
data and print mode)
Draft mode print duty 50% duty
Print width 203.2 mm (8 inches)
Interface USB (2.0) Full Speed only
Supported print head Service part: QY6-0044-000
No. of pages that can be printed
CL CL approx. 170 pages, BK approx. 520 pages
(SCID No.5 pattern, default print mode)
BK BK approx. 300 pages (1500 character pattern, default print mode)
2
ASF stacking capacity Max. 10 mm (Approx. 100 pages of 75 g/m )
2
Paper weight 64 to 105 g/m
Plain paper 10 mm or less
High Resolution Paper 10 mm (Approx. 80 sheets) or less
Glossy Photo Paper 10 sheets or less
Photo Paper Pro,
Photo Paper Plus Glossy, A4, LTR, 5x7: 10 sheets or less
Matte Photo Paper, 4x6: 20 sheets or less
Photo Paper Plus Semi-gloss
Transparency 30 sheets or less
Envelope 10 sheets or less
Photo Stickers 1 sheet
T-shirt Transfer 1 sheet
Borderless printing 4x6 and 5x7 only
Detection function
Cover open Available
Presence of print head Available
Presence of ink tank Not available
Presence of paper Available
Paper width Not available
Waste ink absorber full Available
Remaining ink amount Available (Detected by dot counting. Reset by user operation. Enabled at
default.)
Print head alignment Available (6 types)
Acoustic noise level
Fine (Glossy Photo Paper / Fine mode) Approx. 48 dB (Sound pressure level ISO9296)
HQ Approx. 56 dB
HS Approx. 59 dB
Environmental requirements
During operation Temperature: 5C to 35C (41F to 95F)
Humidity: 10% to 90%RH (no condensation)
Non-operation Temperature: 0C to 40C (32F to 104F)
Humidity: 5% to 95%RH (no condensation)
Power supply
Input voltage / Frequency AC 100 to 127 V, 50/60Hz (LV)
AC 220 to 240 V, 50/60Hz (HV)
Power consumption: During printing Approx. 8 W
Stand-by status Approx. 1 W
External dimensions
With the paper support extended Approx. 385 (W) x 224 (D) x 268 (H) mm
(no paper output tray)

With the paper support retracted Approx. 385 (W) x 195 (D) x 165 (H) mm
(no paper output tray)
Weight Approx. 2.3 kg (excluding the print head and ink tanks)
Related standards
Electromagnetic radiance, FCC, IC, CE, C-Tick, VCCI, Taiwan PRC, Korea MIC, Gost-R, UL, CUL,
Electrical safety CB Report, GS, FT, CCC, Korea EK, SASO, SPRING, CE Mark, IRAM
Note: Not Blue Angel compliant.

3
2-2. Product Life
Specified print volume or the years of use, whichever comes first.
- 3 years of use
- Print volume: 4,000 pages
- Black: 2,000 pages (A4, standard mode, 1,500 character pattern)
- Color: 1,200 pages (A4, 7.5% duty per color pattern)
120 pages (A4, photo, borderless printing)
80 pages (4 x 6, photo, borderless printing)
600 pages (Postcard, photo, borderless printing)
2-3. Print Head Specifications
Type 4-color integrated type (ink tank separate type)
Print head BK: 320 nozzles in 2 vertical lines
C/M/Y: 128 nozzles in 2 vertical lines per color
Ink droplet: BK 30 pl, CL 5 pl
Ink color BK (pigment-based ink)
CL: Y, M, C (high brilliance)
Ink tank BCI-24 Black, BCI-24 Color
(In common with the S300, S330, i320, i350, i355, i250, and i255)
Weight Approx. 60g (excluding ink tanks)
Supply method Service part (excluding ink tanks)
Part number: QY6-0044-000
(In common with the i350, i355, i250, and i255, however, not compatible
with the S300 and S330 series.)
Print head life 4,000 pages (Same as the printer main unit)
Note: Although the print head can be physically installed in the S300 and S330 series printers, it is
incompatible with and cannot be used in those models.

4
3. ERROR DISPLAY
Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.

3-1. Operator Call Error (LED Blinking in Orange)

LED
Error Corrective action
blinking
2 times Paper out Set paper, and press the Resume/Cancel
button to feed the paper.
3 times Paper jam Remove the jammed paper, and press the
Resume/Cancel button.
4 times Ink tank not installed Re-install the ink tanks, and close the access
cover.
5 times Print head not installed or failure has Install the print head, and close the access
occurred in the print head. cover. Or, confirm the print head is
(Non-supported print head (see page 4) is “QY6-0044-000” and perform re-installation. If
installed or print head EEPROM data is not recovered with the print head installed,
abnormal.) power the printer off and on.
8 times Waste ink absorber full or platen waste ink Pressing the Resume/Cancel button will exit
absorber full warning (approx. 95% of the the error, and enable printing.
maximum capacity)

3-2. Service Call Error (LED Blinking in Orange and Green Alternately)
LED
Error Corrective Action
blinking
2 times Carriage error Replace the printer as it has failed.
6 times Internal temperature error Replace the printer as it has failed.
7 times Waste ink absorber full or platen waste ink Replace the printer as it has failed.
absorber full
8 times Print head temperature rise error Replace the printer as it has failed.
9 times EEPROM error Replace the printer as it has failed.
10 times No print head detected excepting print head Replace the printer as it has failed.
replacement (during printing)

5
3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the
remaining ink level detection is enabled, and no Status Monitor display when disabled.)
Note: The Status Monitor display in the table below is for Windows.
Warning Display by Status Monitor
Ink low warning 1 (approx. half level)

Ink low warning 2 (low remaining ink)

Ink low warning 3 (ink level unknown)

6
4. SERVICE MODE
To conduct the following functions, a host computer (Windows 98 / ME / 2000 / XP), printer driver and
service tool (QY9-0065) for the iP1000 are needed.
If an error has occurred in the printer, the service tool cannot be used as it is. To use the service tool,
set the printer in the special mode, following the procedures below.
<Special mode setting procedures>
With the print head installed, while pressing and holding the Power button, connect the AC plug.
After the LED lights in green, with the Power button still pressed, press the Resume/Cancel button
2 times, and release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel
button is pressed, the LED lights alternately in orange and green, starting with orange.)
Function Procedure Remarks
Print head manual cleaning Select “Cleaning” from the printer driver utility. Cleaning time: Approx. 40 sec.

< For reference >

Print head refreshing Select “Deep Cleaning” from the printer driver utility. Cleaning time: Approx. 70 sec.
(deep cleaning)

Paper feed roller cleaning 1. Remove the paper from the ASF. Cleaning time: Approx. 2 min.
2. Select “Roller Cleaning“ from the printer driver utility.
3. Following the instruction from the Status Monitor, load 3
sheets of plain paper in the ASF, and feed them.
Test printing
1) Nozzle check pattern printing Select “Nozzle Check“ from the printer driver utility. Nozzle check pattern printing

< For Reference >

Print head alignment 1. Select “Print Head Alignment“ from the printer driver Significant misalignment can be
utility. adjusted.
2. Select the optimal value using the printed head position
adjustment pattern.

2) Shipment pattern printing Refer to Shipment inspection pattern*1 below. Refer to Shipment inspection
- ROM version pattern sample*2 below.
- Number of pages fed Host computer and service tool
- Waste ink amount are required.
EEPROM reset Refer to EEPROM reset / Destination setting*3 below. Host computer and service tool
(Reset of waste ink counter etc.) are required.
Destination setting Refer to EEPROM reset / Destination setting*3 below. Host computer and service tool
are required.

*1 Shipment inspection pattern

a. Install the print head (QY6-0044-000), and press the Power button to turn on the printer. (The LED lights in green.)
b. Load A4-sized paper.
c. Connect the printer to the computer. Using the iP1000 service tool (QY9-0065), select “USB PORT”. (Refer to
Appendix 2, iP1000 Service Tool.)
d. Select “TEST PATTERN 1.” The printer starts printing the shipment inspection pattern.
2
* Shipment inspection pattern sample
EEPROM contents can be confirmed from the shipment inspection pattern printout (top of the shipment inspection
pattern).

Model name
ROM Version
Waste ink amount (%)
Number of pages fed:
Page: Total number of pages fed
IP1000 P=V X.XX D=XXXXX.X Page=XXXX PL=XXXX ,HR=XXXX ,GP=XXXX ,CA=XXXX ,BL=XXXX PL: Plain paper
SettingTime=XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY) PR: PR101, SP101, MP101
CA: Postcard, Inkjet postcard, Glossy
postcard
Installation time BL: Borderless printing
(Counted separately from other
media)

3
* EEPROM reset / Destination setting
a. Install the print head (QY6-0044-000), and press the Power button to turn on the printer. (The LED lights in green.)
b. Connect the printer to the computer. Using the iP1000 service tool (QY9-0065), select “USB PORT”. (Refer to
Appendix 2, iP1000 Service Tool.)

7
c. <Destination setting>
Destination can be set by clicking each model name in “SET DESTINATION.”
Confirm the model name by clicking “GET DEVICE ID” after setting change. (If incorrect, it can be changed before
turning the unit OFF/ON.)

<EEPROM reset>
When ”EEPROM CLEAR” is checked, the EEPROM is reset after the shipment inspection pattern printing.
(At EEPROM reset, the main waste ink counter value is re-set to 3,000mg.)

8
Parts List
In common
Key Part Number Rank Q’ty Description Remark with the
i350 / i355
QY6-0044-000 K 1 PRINT HEAD Yes
1 QC1-5681-000 J 1 PAPER SUPPORT
2 QM2-1845-000 J 1 UPPER COVER UNIT, WITH BUTTON
3 QC1-5677-000 J 1 SIDE COVER L
4 QC1-5678-000 J 1 SIDE COVER R
5 QC1-5680-000 J 1 COVER, I/F
6 QC1-5672-000 J 1 FRONT COVER
7 QM2-1764-000 I 1 LOGIC BOARD ASS’Y
QK1-1006-000 I 1 AC ADAPTER: 100/120V 50/60HZ LV
8
QK1-1010-000 N 1 AC ADAPTER: 220/240V 50/60HZ HV (EUR/ASIA/AU/KR/HK/MY/TH)
9 QA4-1268-000 I 1 FILM, TIMING SLIT STRIP Yes
10 QC1-1695-000 I 1 SPRING, TIMING SLIT STRIP FILM Yes
11 WT2-5694-000 I 1 CLAMP, CABLE Yes
12 QC1-1690-000 I 1 LOCK LEVER.BLADE Yes
13 QM2-1445-000 I 1 CAP UNIT
14 QM2-1443-000 I 1 BLADE UNIT
15 QA4-1223-000 I 1 ABSORBER1, INK Yes
16 QA4-1255-000 I 1 ABSORBER2, INK Yes
S1 XA9-1493-000 G 9 SCREW, TP M3X8 FOR AC ADAPTER Yes
FOR UPPER CASE UNIT
FOR PRINT UNIT
S2 XB6-7300-605 G 4 SCREW, TP M3X6 MM FOR LOGIC BOARD ASS’Y Yes
FOR PRINT UNIT/LF MOTOR
S3 XB1-2300-405 G 2 SCREW, M3X4 FOR PRINT UNIT Yes
(1) FOR TIMING SLIT STRIP FILM SPRING

Power cables:
QH2-2720-000 S 1 CORD, POWER 120V (LAM-LV)
QH2-2725-000 S 1 CORD, POWER 100V-120V
QH2-2726-000 S 1 CORD, POWER 220V-240V
QH2-2727-000 S 1 CORD, POWER 220V-240V (AU)
WT3-5156-000 S 1 CORD, POWER 220V-240V (GB, HK)
WT3-5160-000 S 1 CORD, POWER 220V-240V (KR)
WT3-5182-000 S 1 CORD, POWER 220V-240V (CHN)

10
6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)

Power ON

Service Call Error? Yes

No

Open access cover,

and install print head

Yes
Service Call Error?

No

Connect to computer

< Shipment inspection pattern check items>

Shipment inspection Refer to 4. SERVICE MODE (Refer to the attached print sample.)
pattern printing regarding printing method.

1. Non-ejection of ink: Yes NG

2. Top margin: Outside of paper NG
No 3. Line: Not connected NG
Correct?
4. Gray area: White lines / uneven density NG
Yes Replace print head and print
shipment inspection pattern

No
Correct?

Yes

Waste ink counter No

less than 7%?

Yes

Normal Defective

< Note for normal printer refurbishment >

At refurbishment, install the print head, and while pressing and holding the Power button, connect
the AC plug. After the LED lights in green, while holding the Power button, press the Resume/Cancel
button 2 times, and release the Power button. (Each time the Resume/Cancel button is pressed, the
LED lights alternately in orange and green, starting with orange.)
With this condition, print the shipment inspection pattern and reset the EEPROM in accordance with
4. SERVICE MODE, EEPROM reset / Destination setting.
Since the printer enters the shipping mode (carriage in replacement position, paper lifting plate
raised) by powering off using the Power button, remove the print head, unplug the power cord, and
do not print afterwards.

11
6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)

Connect to computer

Nozzle check pattern Refer to 4. SERVICE MODE

printing regarding printing method.

Yes
Correct?

No

Print head cleaning Refer to 4. SERVICE MODE

regarding cleaning method.

Nozzle check pattern

printing

Yes
Correct?

No

Print head deep Refer to 4. SERVICE MODE

cleaning regarding cleaning method.

Nozzle check pattern

printing

Yes
Correct?

No

Print head deep

cleaning

Nozzle check pattern

printing

Yes
Correct?

No

Replace ink tanks

Nozzle check pattern

printing

Yes
Correct?

No

Defective Normal

12
7. SPECIAL NOTES ON SERVICING IN ASIA
- Elimination of Major Component Connectors on the Logic Board Ass’y -
In the iP1000, the LF and CR motors are soldered to the logic board ass’y, and the connectors which
were used in prior models are eliminated.
In addition, the CR flexible cable is soldered to the print head to eliminate the connector. (However,
in peak periods of production, instead of soldering, the connector may be used for the CR flexible
cable on the print head side.)

<Special notes on servicing>

In replacing the logic board ass’y, remove the solder from the backside of the logic board’s LF and
CR motor cable connections, and re-solder them to the replaced logic board ass’y.
Regarding the CR flexible cable, as there is no service part setting, no solder removal or re-soldering
of the cable itself is required.

Logic Board Ass’y

CR Flexible Cable (Print Head Side)

13
8. PRODUCT TECHNICAL INFORMATION
8-1. FAQ (Problems specific to the iP1000 and corrective actions)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
1 A Installation Carriage error (LED blinks - LED blinks alternately in orange and Remove the packing material fixing the The user may not have removed the
alternately in orange and green green, 2 times (carriage error). carriage. packing material at unpacking and
2 times). installation.
Although a caution sheet is packaged
together with the printer, the user may not
have noticed it.
Note: Even if the packing material
remains, no parts are damaged.
2 A Ink tank installation error - LED blinks in orange 4 times (ink Open the access cover, and install the ink Since the user did not seat the ink tanks
(LED blinks in orange 4 times.) tank installation error). (As this tanks properly. completely at unpacking, installation, and
occurs at printer installation, the user ink tank replacement, the ink tank
cannot recognize the error.) contacts the main case.

3 B Paper No paper feeding when a - Paper out error 1. Reduce the number of pages loaded When the paper is curled and many
feeding number of sheets are loaded. - Paper cannot be fed in the ASF. sheets are loaded, the loaded page limit
(PR-101) - Cannot print 2. Flatten curled paper. level in the ASF creates friction at paper
feeding.
4 B Multi-feeding - Multiple pages of paper are fed 1. Fan the paper and set them in the In the high temperature and high humidity
simultaneously. ASF. environment, the frictional force between
-Blank paper is ejected. 2. In case of PR-101, set the paper sheet the front and back sides of paper
by sheet in the ASF. becomes high, and sheets stick to each
other, contributing to multi-feeding.
5 B Envelope not feeding - Paper out error 1. Perform roller cleaning from the printer The paper feed roller slips on the paper at
- Paper cannot be fed driver. paper feeding.
- Cannot print 2. Reduce the number of envelopes Note: Depending on the paper lots. This
loaded in the ASF. phenomenon may occur in DL
3. Flatten the envelope (with a pen). envelope.
6 B Envelope jam at feeding - Paper jam error 1. Perform roller cleaning from the printer When the paper is fed by the
- Paper cannot be fed driver. slightly-slippery paper feed roller, the flap
- Cannot print 2. Reduce the number of envelopes is caught in the return position of the
loaded in the ASF. claw.
7 B Paper jam - Paper jam error 1. Remove the jammed paper from the As the LF roller slips on the paper, the
- Paper cannot be fed paper pick-up side. paper is not fed, causing the jam error at
- Cannot print paper ejecting.

14
 (8-1. FAQ (Problems specific to the iP1000 and corrective actions) cont’d)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
8 B Image Smearing on printed side. - Smear on the printed side of paper 1. Correct the paper curl. The edge of paper rises due when paper
quality - Cannot print properly 2. Recommend the user to conduct is curled, causing the print head to rub
- Paper edge crease printing in the print quality assurance against the printed surface of paper,
area. (In the iP1000, the resulting in smearing.
head-to-paper distance cannot be
changed.)
Note: In borderless printing (to 4x6 or
5x7), correct the paper curl.
9 B Smearing on the backside (or <When printing the address side of Clean the ribs on the platen with cotton When borderless printing is conducted
address side) of postcards postcards> swabs/buds. continuously, ink mist attaches to the ribs
- Smears on the address side on the platen, and is transferred to the
<When printing the message side of backside of the following paper.
postcards>
- Smears on the backside
10 C Horizontal lines or uneven print - Cannot print to the bottom edge of Recommend printing in the print quality When the paper end comes off the pinch
density at the trailing edge of paper assurance area. roller, printing is performed without the
paper - Lines or uneven print density appear paper being held, preventing the ink
in the trailing edge of paper drops from being ejected in the correct
- Cannot print properly positions, resulting in unevenness.
Note: The problem is less noticeable
than that of the i320.
11 C Horizontal lines or uneven print - Lines or uneven print density (on Change the print quality from standard to As the print media slightly slips while
density due to LF roller feeding skin tones and background) high mode. being fed by the LF roller, printed areas
at small pitch - Cannot print properly overlap, causing the problem.

*Occurrence level:
A: The phenomenon is likely to occur frequently. (Caution required).
B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.

15
8-2. Major Functions
(1) Borderless printing (4”x6”, 5”x7” size only)
The iP1000 supports borderless printing only for 4”x6” and 5”x7” size paper. Borderless printing is not
supported with other paper sizes (A4, LTR, etc.).

< Possible problems with this function >

- Smearing on the address side of postcards in continuous borderless printing on the message side.
-> Clean the ribs on the platen.
- Smearing on the backside of paper in continuous borderless printing.
-> Clean the ribs on the platen.
- Ink mist on the platen.
-> Clean the ribs on the platen

(2) No paper selection lever

The printer does not need adjustment via a paper selection lever. (Adjustment of the head-to-paper distance
when printing envelopes is not necessary.)

< Possible problems with this function >

- The head rubs against the paper when the amount of paper curl is large.
-> Flatten curled paper (to less than 3 mm).
-> In print modes other than borderless printing, conduct printing in the print quality assurance
area of the top and bottom edges. (Top margin 28 mm, bottom margin 26.5 mm)

(3) Quiet mode

The printer has a quiet mode function.
Compared with the normal mode,
Acoustic noise level: Slightly lower. (HQ, normal: Approx. 48 dB, Quiet: Approx. 47 dB)
Audible overtone level: Sound quality changes, and sound becomes quieter.
Print speed: Slows. (BK printing in HQ/HS mode using an acoustic noise measurement
pattern: Approx.1.3 times)

(4) Remaining ink level detection function

The printer has a function to detect the remaining ink level. (Default setting: ON)
Detection method: Dot counting (Counted for each BK/CL ink tank)
CL tank: The remaining ink level is detected by total counted dot values of 3
colors of ink.
Display method: Displayed on the Status Monitor (at 3 levels listed below for each BK/CL ink tank)
Level 1: Half level of remaining ink level (Approx. 40% of ink remaining)
Level 2: Indication of “!” mark (Approx. 10% of ink remaining)
Lever 3: Indication of “?” mark (Remaining ink level is unknown, ink may be used up
anytime)
Note: Remaining ink detection function displays the status only, and does not cause
errors.
Accuracy: The margin of error of detection accuracy is +/-10% in normal printing.
The margin of error is likely to be large in the following specific print patterns:
When printing continuously using any one of the CMY colors of ink
-> As the remaining ink level is calculated by total counted dot values of 3
colors of ink, if any of the C/M/Y inks is heavily consumed, the margin of
error for remaining ink increases.
When performing continuous BK solid printing
-> With continuous printing, ink flow from the tank to the ink chamber can be
interrupted, after which ink remains unused in the tank.

16
 Reset procedure: Perform the following operations from the printer driver utility.
1. In Low Ink Warning Setting, enable Display low ink warning.
2. In Ink Counter Reset, reset the applicable ink counter(s).
Note: Be sure to reset the ink counter from the printer driver utility after replacing
ink tanks.

< Possible problems with this function >

- Due to user error, the actual remaining ink level does not match the indicated remaining ink level,
resulting in “ink out”, etc.
User error: Forgetting to reset the ink counter / ink counter reset other than when replacing ink
tanks.
- Due to the specific print pattern, the actual remaining ink level does not match the indicated
remaining ink level, resulting in “ink out”.
Specific print pattern: Continuous printing using any one of the CMY colors of ink / continuous
BK solid printing, etc.

(5) Print head deep cleaning

The printer has a print head deep cleaning (refreshing) function.
Print head deep cleaning (refreshing):
This is a deep cleaning function in order to resolve print failure due to ink clogging
the print head. (The black ink is pigment-based, and clogs easier than other
dye-based ink.)
Perform from the printer driver utility.

< Possible problems with this function >

- Excessive ink consumption when conducting print head deep cleaning repeatedly. (The amount of
ink used is approx. 10 to 15 times the normal manual cleaning amount.)

< Reference > Cleaning types, amount of ink used and time required
BK and CL ink drawing is simultaneously performed.
Cleaning type Amount of ink used Time required
Manual cleaning
BK: Approx. 0.12 g
Dot count cleaning Approx. 40 sec.
CL: Approx. 0.14 g
Timer cleaning (24 hours to 2 weeks)
Head replacement
BK: Approx. 0.30 g
Ink tank replacement Approx. 45 sec.
CL: Approx. 0.30 g
Cleaning when the print head is not capped at printer power on
Cleaning on arrival at user BK: Approx. 0.45 g
Approx. 60 sec.
Timer cleaning (2 weeks to 3 months) CL: Approx. 0.45 g
Print head deep cleaning BK: Approx. 1.5 g
Approx. 70 sec.
Timer cleaning (3 months or more) CL: Approx. 2.2 g

(6) Print head alignment

The printer has a print head alignment function (print head position adjustment function).
Print head alignment: This is a function to correct the displacements between the nozzle lines of the
print head, and incorrect print position at bi-directional printing.
The adjustment is conducted using the printed head position adjustment
pattern.
A: Print head alignment between black nozzle lines
B: Print head alignment between cyan nozzle lines
C: Print head alignment between magenta nozzle lines
D: Print head alignment between yellow nozzle lines
E: Print head alignment between black and color printing

17
F: Print head alignment in bi-directional black printing
G: Print head alignment in bi-directional color printing
Perform from the printer driver utility.
(At initial set-up by the user, notice to perform the print head alignment is
displayed in the Status Monitor.)

18
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1

Check item 1 (Non-ejection of ink): Total area of the sample below

Check item 2 (Top margin)

Print EEPROM information

-> Refer to 4. SERVICE MODE for details.
C nozzle check pattern M nozzle check pattern Y nozzle check pattern
BK nozzle check pattern

Check item 3 (Gray area)

Check item 4 (Vertical lines)

Paper size: A4

19
APPENDIX 2: iP1000 SERVICE TOOL

< How to use the iP1000 Service Tool (QY9-0065) >

Usage: Shipment inspection pattern printing
Destination setting in EEPROM
EEPROM reset
Supported OS: Windows 98 / ME / 2000 / XP (J/E version) : QY9-0065
Distribution method: Provided by SSIS (Download “iP1000 Service Tool” from software download in
SSIS.)

< Usage procedures >

1. Unzip iP1000tool_V100.EXE. (Double-click to unzip the file.)
2. Open the iP1000tool_V100 folder created after unzipping.
3. Open GeneralTool.exe.

A
B
F
C

4. Select the connected USB port number from USB PORT (A).

< How to print the shipment inspection pattern >

1. Select TEST PATTERN 1 (B), and the shipment inspection pattern 1 will be printed.
(Refer to APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)

< How to set the destination >

1. In SET DESTINATION (C), select the model name “iP1000” (common to all destinations), and the
destination will be set.
2. Click DEVICE ID (D), and confirm the model name indicated in the (E) area. Or, confirm the model
name on the shipment inspection pattern printout.

< EEPROM reset >

After marking the EEPROM CLEAR check box, perform the shipment inspection pattern printing. The
EEPROM will be reset.
(When the waste ink counter is re-set, it is not re-set to zero, but to 3,000mg.)

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