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    MGT 212 - Chapter 1 (Part 1) - Managers and You in The Workplace

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    Shaon Khan
    The document discusses managers and their roles in organizations. It defines managers as those who coordinate and oversee the work of others to accomplish organizational goals. It describes different levels of management and explains that managers are important because they are critical to getting work done and increasing productivity, profitability, and employee engagement.

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    MGT 212 - Chapter 1 (Part 1) - Managers and You in The Workplace

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    Shaon Khan
    4 views24 pages
    The document discusses managers and their roles in organizations. It defines managers as those who coordinate and oversee the work of others to accomplish organizational goals. It describes different levels of management and explains that managers are important because they are critical to getting work done and increasing productivity, profitability, and employee engagement.

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    MGT 212_Chapter 1 (Part 1) _Managers and you in the workplace

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    The document discusses managers and their roles in organizations. It defines managers as those who coordinate and oversee the work of others to accomplish organizational goals. It describes different levels of management and explains that managers are important because they are critical to getting work done and increasing productivity, profitability, and employee engagement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4 views24 pages

    MGT 212 - Chapter 1 (Part 1) - Managers and You in The Workplace

    Uploaded by

    Shaon Khan
    The document discusses managers and their roles in organizations. It defines managers as those who coordinate and oversee the work of others to accomplish organizational goals. It describes different levels of management and explains that managers are important because they are critical to getting work done and increasing productivity, profitability, and employee engagement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 24

    MGT 212

    Managers and You


    in the Workplace
    Who are managers?

    2
    Who are managers?

    3
    Who are managers?
    Managers vs. non managerial employees

    4
    Who are managers?
    A manager is someone who coordinates and oversees the
    work of other people so organizational goals can be
    accomplished. A manager’s job is not about personal
    achievement—it’s about helping others do their work.

    5
    Levels of management
    First-line (or frontline) managers manage the work of non-
    managerial employees who typically are involved with
    producing the organization’s products or servicing the
    organization’s customers.

    Middle managers manage the work of first-line managers and


    can be found between the lowest and top levels of the
    organization. Middle managers are mainly responsible for
    turning company strategy into action.

    Top managers are responsible for making organization-wide


    decisions and establishing the plans and goals that affect the
    entire organization.

    6
    Levels of Management
    Not all organizations are structured to get work done using a
    traditional pyramidal form

    Although it’s not as easy to tell who


    the managers are in these
    organizations, we do know that
    someone must fulfill that role—that is,
    someone must coordinate and
    oversee the work of others, even if
    that “someone” changes as work
    tasks or projects change or that
    “someone” doesn’t necessarily have
    the title of manager.

    7
    Where do managers work?
    Managers work in organizations.

    8
    Why are managers important?
    Organizations need their managerial skills and abilities

    Managers are critical to getting things done.

    The single most important variable in employee productivity


    and loyalty isn’t pay or benefits or workplace environment—it’s
    the quality of the relationship between employees and their
    direct supervisors.

    9
    Why are managers important?
    When companies hire managers based on talent, their

    Profitability increases by 48%


    Productivity increases by 22%
    Employee engagement score increases by 30%

    Customer engagement score increases by 17%

    Turnover decreases by 19%

    10
    Why are managers important?

    Fadell, 2021

    11
    Why are managers important?

    Fadell, 2021

    12
    Why study management?
    Universal need for management

    13
    What do managers do?
    Management involves coordinating and overseeing the
    work activities of others so their activities are completed
    efficiently and effectively.

    14
    Management Functions
    (Henry Fayol)
    1 2

    4 3

    15
    Management Functions

    16
    Managerial Roles
    (Henry Mintzberg)

    17
    Interpersonal Roles

    Figurehead –
    Leader Liaison
    symbolic duties

    18
    Informational Roles

    Monitor Disseminator Spokesperson

    19
    Decisional Roles

    Entrepreneur Disturbance Resource Negotiator


    handler allocator

    20
    Management Skills
    (Robert Katz)

    21
    Current Focus of Management
    Focus on Technology

    Focus on Disruptive Innovation

    Focus on Social Media

    Focus on Ethics

    Focus on Political Uncertainty

    Focus on Customers

    22
    How is the manager’s job changing?

    Covid 19
    Financial Crisis
    How has it changed / affected managerial
    job all over the world?

    23
    Employability Skills

    Critical Thinking

    Communication

    Collaboration

    Knowledge Application and Analysis

    Social Responsibility

    24

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