Elend- Product Document

Our signature product exclusively designed for the inclusive financing sector!

Widely used by Small Banks, Non-Banking Financial Companies, Microfinance Institutions,

Cooperative Societies, Online digital lending institutions etc.
 Elend- Product Document

Contents
Table of Contents
Statement of Confidentiality & Non-Disclosure ............................................................................................................2
About Ndimension Labs.................................................................................................................................................3
ICCB- Elend - A One Stop Lending Solution....................................................................................................................3
Benefits of ICCB- Elend ..............................................................................................................................................4
Key Features of Elend ...............................................................................................................................................4
Comprehensive list of Elend's Features .....................................................................................................................5
Client, Groups and Centre Accounts ......................................................................................................................5
Loan Accounts........................................................................................................................................................6
Savings and Time Deposits ....................................................................................................................................7
Shares and Dividends.............................................................................................................................................8
Integrated Accounting ...........................................................................................................................................8
Organizational Settings and Miscellaneous Functionality .....................................................................................9
Reporting and Dashboards ....................................................................................................................................9
Bulk Data Entry ......................................................................................................................................................9
Security ................................................................................................................................................................10
Mobility Solutions ................................................................................................................................................10
Third Party Integrations .......................................................................................................................................10
Technology Stack .........................................................................................................................................................11
Continuous Upgrade ................................................................................................................................................11
Initial Training ..........................................................................................................................................................11
Ongoing User Support .............................................................................................................................................11
Uptime SLA’s ............................................................................................................................................................11
Bug fixes ...................................................................................................................................................................12
Minimum Contract Period .......................................................................................................................................12

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Statement of Confidentiality & Non-Disclosure

This document contains proprietary and confidential information. All data submitted is provided in reliance upon
its consent not to use or disclose any information contained herein except in the context of its business dealings
with ICCB Fintech Ltd C32 PEX Fintech Inc. The recipient of this document agrees to inform present and future
employees who view or have access to its content of its confidential nature.

The recipient also agrees not to replicate or distribute or permit others to duplicate or distribute any material
contained herein without ICCB Fintech Ltd and C32 PEX Fintech Inc. express written consent.

BY THE ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED
STATEMENTS.

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About ICCB

About Us

ICCB Fintech Ltd [a.k.a Democracy Rails] is a top provider of white-label solutions integrated with out-of-the-box
features such as high-speed mobile transactions, instant multi-fuze card issuance, smooth digital onboarding
process, open digital payment wallet, and many more.

Our robust white–label solutions enable both FinTech and non-finance brands to easily deploy advanced digital
financial services as per their requirements. From product managers to designers, our cross-functional team consists
of several members with a collective experience of 150+ years in the financial sector.

Being a Oracle , Aws, Fireblock , R3 Corda , Pex and IST bml istisharat partner company we offer to take of your end
to end financial technologies & digital needs. At ICCB fintech , we development & market world class Cloud Core
Banking ,E Wallet , M Pos , LMS , LOS , Remit Tech , Payment Switch ,Web App , Mobile App, Payment’s processing
Fiat/crypto infrastructure.

Our excellence in technical capabilities and service-offering expertise has facilitated our clients ranging from
Individual Entrepreneurs to Fortune Global 500 companies to explore new business opportunities, reduce their
operational costs significantly and boost their revenues.

Our hybrid model of providing onshore/onsite project management, architecture and business analysis means
before the first line of code is written we have completely understood your project and have provided you with a
complete project plan. Communication is the key to a successful engagement, and pre-development is the most
important part of any project.

ICCB- Elend - A One Stop Lending Solution

Financial inclusion is a rapidly growing objective among smaller banks, microfinance institutions, lending
organizations and other non-banking financial companies. As a true technology leader in the financial and banking
sector, ICCB offers our signature, cutting-edge financial inclusion software called Elend.

Elend is customizable, modular and built on a robust platform called Mifos & ICBS. It comes as a rare combination
of flexibility and sturdiness to support a whole range of business operations for any financial organization.
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Benefits of ICCB- Elend

Ease of use Being an intuitive interface with advanced navigation features, and
enhanced flexibility makes Elend easy to use
Affordability Habile offers different product packages based on the volume of the
customers to allow all types of banks and financial organizations to
leverage the benefits of Elend..
Mobile ready Empower your consumers as well as employees with enhanced
mobility through Elend. Platform offers device-agnostic mobile
applications for the unprecedented growth your business and
customers.
High value The cloud-native feature of Elend allows users to enjoy a whole
plethora of value added services without spending too much.
Reliable and secure Habile is a proven player in the technology sector, and Elend is a
robust platform built using the newest technologies like Spring Boot
(J2EE) and MariaDB. To add more credibility to the product, Elend is
hosted through the perfectly secure Amazon Web Services.
Environment friendly Say goodbye to paper with ICCB -Elend!!
Our solution allows electronic mails and SMS facilities for sending
notifications thus minimizing the usage of paper for all transactions.

Key Features of Elend

Loan Origination System Elend has been developed specifically to support its clients with digital
technology for document imaging and archiving. This application
reduces the inefficiencies and slack caused by paper handling. When
you choose Elend, you are equipped with the most comprehensive
KYC reporting system to serve your customers better. Also, Elend has
its own pre-built credit scoring system that makes monitoring of credit
performance easy and efficient.
As your business grows, managing your loan transactions efficiently
Loan Management System can become a challenge. With Elend, loan management becomes
simple, streamlined and efficient. The system offers easily-
configurable modules for all types of loans. The standardized and
effective loan management processes of Elend will enhance the
productivity by many folds. Clients will be able to manage their
customers in multiple locations through a single platform. The solution
will enable quicker decision making and easier management of the
loan management processes.
Accounting Management The account management module has been designed to offer optimal
System visibility through the real-time generation of balance sheets and
income statement. Elend allows you to set your own rules and
supports automatic and manual entries to general ledger and journal
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entries. Elend also supports additional functionalities like accrual, the

creation of chart of accounts, etc.
Core Banking System Elend integrates the complete range of banking processes from end-
to-end and proves to be a complete core banking solution to its
clients. Using Elend, clients can configure different types of savings
product like FD, savings account, RD with ease and make payments
through tightly secured channels. Elend is a rare combination of user-
friendly interface and robust backend support which makes it a
reliable banking system for conversion of loan account to saving
account and vice versa.
Reports Empowered by Pentaho, Elend allows you to convert all your data into
meaningful insights and creates pixel-perfect reports in all forms
(Excel, PDF, HTML or XML) and on a real-time basis. Elend allows you
to generate multiple relational and analytical reports from various data
sources, and this is considered to be the most intuitive feature of our
product.

Comprehensive list of Elend's Features

Client, Groups and Centre Accounts

Client Accounts Single customer view. Support for transactions against implicit client
accounts
Centre and Group Accounts Collect customers within Groups and Centers, attach flexible meetings
to Groups and Centers
Document Management Capture documents against Client, Group and Centre accounts
Flexible Lifecycle Configurable lifecycle and approval hierarchies including support for
closures and blacklisting
Ad-hoc Data Capture Define and capture organization specific data against Client, Centre
and Group accounts
KYC, Images and Signatures Complete support for KYC rules across multiple regions
Customizable Communication Create your own custom Client communication materials and reports
and Reports
Risk Management Analyses risk rating of Centers, Groups and Customers based on
configurable criteria
Impact Assessment Integrated PPI support

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Loan Accounts

Multiple Product Deep diversity in product configurations. Can be used to support multiple
Types varieties of loans products including personal loans, business Loans, housing and
equipment loans, agricultural loans, payday loans, revolving credit, top-up loans
etc.
Flexible Account Individual loans, Group loans, Joint Liability Group loans and Group Loans with
Associations Individual Monitoring
Completely Sequence of appropriation of payments, principal and interest moratoriums,
Customizable rounding definitions, amortization, interest method, days in year/month for
calculations, arrears and NPA definitions, graduations based on loan cycles etc.
Flexible Repayment Support for customizable repayment schedules used for products like agricultural
Schedules loans
Configurable Interest Configurable interest calculation on pre-closures, configurable behavior on
Recalculation advance payments (reduce EMI, number of installments or reschedule next
repayments), configurable compounding on interest, fees or a combination of
both fees and interest, configurable frequency for calculating outstanding
principal (daily, weekly, monthly or same as repayment period) and arrears
recognition
Configurable Override Control which parameters of loan products may be changed while creating
Criteria individual loan accounts
Flexible Charges and Specified due date charges, disbursement charges, installment charges, overdue
Penalties penalties and tranche disbursal charges with support for min and max caps and
configurable calculation criteria
Multiple-Disbursals Support for multi-tranche loans like housing loans with configurable maximum
outstanding balance
Comprehensive Track multiple guarantors and savings accounts for each loan, allow releasing
Guarantor guarantee amounts over the loan repayment cycle
Management
Integration with Complete integration with savings accounts: Disburse loans to savings, repay
Savings and Standing loan charges through savings, setup standing instructions etc.
Instructions
Ad-hoc Data Capture Define and capture organization specific data against loan accounts
Integrated Accounting Integrated cash and accrual accounting
Rules
Advanced Accounting Map specific payment channels (mobile money, check, cash etc.) to separate
Rules fund sources. Also, map specific charges and penalties to any income or liability
accounts
Loan Reschedule Reschedule active loans by extending loan term and adding additional
Functionality installments, change due dates of future installments, introduce mid term
moratoriums and interest rate adjustments

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Collateral Robust collateral management module which can be linked to particular Loan
Management products

Flexible Lifecycle Configurable Lifecycle and approval hierarchies

Index Lending Rates Set period specific base Lending Rates that are automatically applied to select
loan products and loan accounts
Taxation Support Complete support for associating taxation rules with integrated accounting

Configurable Product Define rules to restrict number and type of simultaneous loans for a Client / Group
Mix account

Savings and Time Deposits

Flexible Savings and Current Savings accounts with configurable interest compounding periods
Accounts (daily, monthly, quarterly, annually, semi annually), posting periods
(monthly, quarterly, annually, semi annually), Interest calculation
based on daily or average daily balance, configurable days in year,
minimum opening balance, lock-in period, enforce minimum balance
and support for overdrafts
Flexible Fixed Deposits Min and max deposit term, Premature closures and penal interest,
flexible interest rate slabs with incentives based on criteria like age,
gender and client type
Flexible Recurring Deposits Configurable lock-in period and min-max terms, Premature closures
and penal interest, flexible interest rate slabs with incentives based
on criteria like age, gender and client type, mandatory and voluntary
recurring deposits, support for withdrawals, configurable behavior on
advance payments
Accounting Integrated accounting
Advanced Accounting Rules Map specific payment channels (mobile money, check, cash etc.) to
separate fund sources. Also, map specific charges/penalties to any
income or liability accounts
Flexible Charges and Penalties Specified due date, account activation charges, recurring charges,
withdrawal charge and overdraft penalties with support for min and
max caps and configurable calculations
Ad-hoc Data Capture Define and capture organization specific data against savings
accounts
Account Transfers and Standing Transfer funds between savings accounts, post interest earned on
Instructions term deposits to linked savings accounts, pay loan charges from
linked savings accounts, disburse loans to savings accounts etc.
Support for standings instructions
Taxation Complete support for associating taxation rules on interest posting
with integrated accounting
Flexible Lifecycle Configurable Lifecycle and approval hierarchies

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Shares and Dividends

Shares Management Manage shares associated with Clients

Dividend Posting Configurable criteria for calculating and posting dividends
Savings Integration Setup recurring deposits from purchasing shares from members
savings accounts and post dividends to savings accounts
Accounting Support Integrated accounting

Integrated Accounting

Branch Level Accounting Charts of accounts is defined at an Organizational level and

accounting is done on a Branch level
Flexible Chart of Accounts Define your Organizational Chart of Account Hierarchy
Portfolio Integration Every activity on the portfolio (loan disbursal and repayments,
accruals, savings withdrawal etc.) creates journal entries based on
configurable rules
Manual Journal Entries Simple and Compound Journal entries
Recurring Journals Support for recurring journals
Journal Entry Automation Create templates for frequently made Journal entries
Accounting Closures Branch Level accounting closures stops all portfolio transactions that
affect the General Ledger before the date of Closure
Standard Accounting Reports Branch Level accounting reports consolidated at the Head office:
Trial balance, Balance sheet, Income statement, General Ledger
report etc.
Export to Third party Accounting Export journal entries to third party accounting software’s like sage &
Software Tally.

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Organizational Settings and Miscellaneous Functionality

Holidays and Working Days Define Holidays at a Branch level along with rules for rescheduling
payments due on holidays
Fund Tracking Track Fund sources against Loan products or individual Loan
accounts
Multi-Currency Support Set currency used for each Loans, Savings product and individual
Journal entries
Provisioning Define provisioning categories and automated provisioning `s on a
per loan product basis
Branch Management Manage Office Hierarchies, staff and users within each branch
Account Number Generation Defines preferences for generating Client, Loan and Savings
Preferences account numbers
Trap-Door Settings Configure various Organizational settings like the beginning of the
financial year, rounding modes used etc.
Teller Management Manage Tellers and Cash associated with them

Reporting and Dashboards

Inbuilt Reports Over 50 default reports which can be exported in PDF, HTML,
EXCEL and CSV formats
Embedded Pentaho Server Create and upload your custom Pentaho reports
User Defined Reports Supply your own SQL statements to create simple tabular and
graphical reports on the fly without the need of any reporting suite
Dashboards Role based Dashboards tracking various Portfolio and activity
statistics
Flexible Analytics and Real time summary and Charting of streaming data, intuitive
Visualization Platform interface for a variety of users and instant sharing and embedding of
Dashboards

Bulk Data Entry

Group Collection Sheets Easy Bulk data entry for Loan Officers and the Centers and Groups
associated with them
Branch Collection Sheets Easy Data Entry for the entire Branch (useful for small branches
following individual lending)
Checker Inbox Easily view and verify tasks pending Checker approvals
Loan Officer Reassignment Easily reassign Loan Officer for Centers. Groups and Multiple Clients
Bulk Approvals Easily view and approve Lifecycle transition events (Loan approvals,
disbursals etc.)

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Security

Configurable Authentication Choose between Basic authentication over HTTPS or Oauth2

Mechanisms (Resource owner password credentials) over HTTPS
Configurable Roles and Every activity (API) in the system has a permission associated with it,
Permission collect various permissions into organization specific roles and
assign multiple roles to users
Audit Trails Audit Trails are maintained for every create/update/delete activity in
the system
Maker Checker Optionally turn on maker checker for every activity in the system
Password Preferences Configure password preferences like inactivity timeouts, expiry
durations and Organizational preferences for secure passwords

Mobility Solutions

Back office Android client Native Android Client that supports viewing customer accounts and
performing bulk data updates
Offline support Native Android Client supports creating customers and Groups
Offline. Collection sheets can be edited offline and then uploaded
when an internet connection becomes available
Microfinance workflows Native android client supports typical microfinance workflows like
CGT, GRT, house visits and KYC submission
Customer Self Service Portal Customers can login and view details of their own accounts on Self
service portals
*Customer self service is not included in the default provisioning and
is enabled based on the expected usage

Third Party Integrations

Web Hooks Integrate with any web application and respond to system generated
events utilizing our Web hooks framework
SMS providers Integrated with popular SMS gateways like Infobip, Nexmo and
Twilio. Plan and schedule SMS campaigns and alert customers to
any system events
Mobile money Integration with popular Mobile Money providers like M-pesa
Credit Bureaus Integration with popular Credit Bureaus
Inbound SMS Respond to customer balance enquiries over networks like Africa’s
Talking

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Technology Stack

Language Java
Frameworks Spring Framework 3.2
Spring Framework 3.2
Spring Security 3.1
Spring Data JPA 1.1
Spring JDBC
JPA with Hibernate
Database MySQL
Web server Apache Tomcat web server
Front end HTML,JSON,AngularJS
Operating system Windows, Mac, Linux
Build tool Gradle
Services (API) REST/JAX-RS using Jersey
Reporting Pentaho

Continuous Upgrade
As a Elend customer, you are eligible for frequent updates to the latest version of the system as and when it
becomes available. We ship new releases on a monthly basis and take measures to deploy them at the first
weekend of every month.

Initial Training
Generally, we provide online training remotely over Skype or any similar platforms for 2 days. In the case, offline
training is required at the Client's office, all traveling and accommodation expenses are to be borne by the Client.

Our Standard training module would cover the following:

● A comprehensive overview of ICCB- Elend's functionalities

● Mapping your business process to ICCB- Elend’s after a thorough understanding of the same

Ongoing User Support

User support would be provided in an ongoing way remotely via mail, chat, and screen share between 10 AM to 7
PM from Monday to Saturday. User Support would be available only for dedicated contacts from the Client's
Organization which are identified beforehand.

Uptime SLA’s
99% uptime on our cloud is guaranteed by us (adding a percentage buffer on the SLA's assured by our underlying
Amazon infrastructure, refer http://aws.amazon.com/ec2-sla/). We'll take measures to resolve all detected
outages within two working hours. We offer support for uptime SLA's on a 24/7 basis.

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Bug fixes
We'll start working on all showstopper bugs within 8 hours from the time an issue is detected. Once the bugs are
fixed, patch releases will be created and deployed. All data integrity issues caused by system bugs will be fixed at
no additional charge.

Minimum Contract Period

The minimum contract period for ICCB -Elend is 1 year. After that period, if you happen to decide that you no
longer need our services, one-month prior notice is mandatory.

As a niche financial software solutions provider, we take pride in being cost effective, deploying meticulous Project
Management and a quality of delivery.

We appreciate the opportunity to serve!

Thanks and Regards,

Prabhu M Moorthy MA,MBA, CFP,FACHE

Director & Solution Architect
ICCB FINTECH
m: +230 5477 3555
e: prabhu.moorthy@iccbc32.com

w: www.iccbc32.com

Cloud Core Banking |E Wallet |M Pos | LMS | LOS | Remit Tech | Payment Switch

Web App | Mobile App | Payment’s processing | Fiat/crypto infrastructure

Fire Blocks | Bit Bond | Google | Microsoft | IBM Partner Company | 50 + Happy Customers

Contact
Headquarters and Development Center

ICCB FINTECH LTD : Nextracom building , Tower 1, 7th floor, Ebene -Mauritius
Sales Offices

India | S.Korea | UAE | Switzerland |Australia | Singapore | USA |Canada

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