Manual de Utilizare Centrala Alarma Antiefractie Hibrid DSC NEO 2064

HS2016/2032/2064/2128 Alarm Panel
V1.0 User Manual
WARNING: This manual contains information on limitations regarding

product use and function and information on the limitations as to liability
of the manufacturer. The entire manual should be carefully read.
2
Table of Contents
1 Quick Reference 6
2 Understanding your Keypad Display 7
2.1 Icon and LED Keypad Symbols .............................................................................7
2.2 Keypad Models.......................................................................................................8
3 About your Security System 9

3.1 The PowerSeries Neo Security System ..................................................................9
3.1.1 General System Operation......................................................................................9
3.1.2 Carbon Monoxide Detection ..................................................................................9
3.1.3 Fire Detection .........................................................................................................9
3.1.4 Testing your System ...............................................................................................10
3.1.5 Monitoring ..............................................................................................................10
3.1.6 Maintenance............................................................................................................10
4 Securing the Premises 11

4.1 Arming the System with the Keypad......................................................................11
4.1.1 Away Arming the System with the Keypad ...........................................................11
4.1.2 Stay Arming the System with the Keypad..............................................................12
4.1.2.1 Silent Exit Delay.....................................................................................................12
4.1.3 Night Arming the System with the Keypad............................................................12
4.1.4 No-Entry Arming....................................................................................................13
4.1.5 Leaving when the System is Already Armed - Quick Exit ....................................14
4.1.6 Exit Delay Time Restart .........................................................................................14
4.2 Arming the system with a 2-way wireless key .......................................................14
4.3 Arming the system with a Proximity tag ................................................................14
4.4 Bypassing Zones.....................................................................................................14
4.4.1 Bypass Groups........................................................................................................17
4.5 Arming Errors and Exit Faults................................................................................17
4.5.1 Arming Errors.........................................................................................................18
4.5.2 Audible Exit Faults.................................................................................................18
4.6 Disarming the System.............................................................................................18
4.6.1 Disarming Error......................................................................................................19
5 Emergency Keys and Alarms 20

5.1 Emergency Keys.....................................................................................................20
5.2 Alarms ....................................................................................................................20
5.2.1 Fire Alarm...............................................................................................................20
5.2.2 Carbon Monoxide Alarm - 4 beeps, long pause, 4 beeps .......................................20
5.2.3 Intrusion (Burglary) Alarm - Continuous Siren .....................................................21
5.2.4 Alarm Cancel Window ...........................................................................................21
5.3 Resetting Smoke Detectors.....................................................................................21
5.4 Viewing Alarms in memory ...................................................................................21
5.4.1 Alarm Messages .....................................................................................................21
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Table of Contents
6 Wireless Keys and other Devices 23

6.1 Using 2-way Wireless Keys ...................................................................................23
6.2 Using Proximity Tags.............................................................................................23
6.3 SMS Command and Control...................................................................................23
6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands ................24
6.3.2 Sending SMS Commands to your System..............................................................24
6.3.3 SMS Responses from your System ........................................................................25
7 Managing Users 26
7.1 Access Code Types.................................................................................................26
7.1.1 Adding, Changing and Deleting Access Codes......................................................27
7.1.2 Enrolling and Deleting Proximity Tags ..................................................................28
7.1.3 Naming a User ........................................................................................................28
7.1.4 Assigning a Partition to a User code ......................................................................29
7.2 Configuring additional User Options .....................................................................29
8 Configuring User Functions 30

8.1 User Functions........................................................................................................30
8.1.1 Event Buffer ...........................................................................................................30
8.1.2 Setting the Time and Date ......................................................................................30
8.1.3 Enabling/Disabling the Auto Arm/Disarm Feature ................................................31
8.1.4 Setting the Auto Arm Time ....................................................................................31
8.1.5 Allowing the Installer to Service your System Remotely - DLS ...........................31
8.1.6 User Callup .............................................................................................................32
8.1.7 Late to Open ...........................................................................................................32
8.1.8 Changing the Brightness of the LCD keypad.........................................................33
8.1.9 Changing the Contrast of the LCD keypad ...........................................................33
8.1.10 Setting the Buzzer volume......................................................................................33
8.1.11 Setting the Voice Prompt volume ...........................................................................33
8.1.12 Setting the Voice Chime volume ............................................................................34
9 Managing Troubles 35
9.1 Trouble Conditions .................................................................................................35
10 Managing Partitions 38
10.1 Partitions.................................................................................................................38
10.1.1 Single Partition Operation ......................................................................................38
10.1.2 Loaning a Keypad to Another Partition..................................................................38
10.2 Fire and CO Zone Types ........................................................................................39
11 Additional Features 40
11.1 Turning the Chime ON/OFF...................................................................................40
11.2 Audio Verification..................................................................................................40
11.3 Visual Verification .................................................................................................40
11.3.1 System Lockout due to Invalid Attempts ...............................................................40
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Table of Contents
11.4 Command Outputs..................................................................................................40

11.5 Cross Zoning...........................................................................................................41
11.6 Swinger Shutdown..................................................................................................41
11.7 Call Waiting............................................................................................................41
11.8 Fire Alarm Verification ..........................................................................................41
12 Regulatory Agency Statements 42

13 Installer Warning 44
14 Safety Instructions 45
14.1 Regular Maintenance and Troubleshooting............................................................45
14.1.1 Cleaning..................................................................................................................45
14.1.2 Troubleshooting......................................................................................................45
15 EULA 46
16 Locating Detectors and Escape Plan 47
16.1 Smoke Detectors.....................................................................................................47
16.2 Fire Escape Planning ..............................................................................................48
16.3 Carbon Monoxide Detectors...................................................................................48
17 Reference 49
17.1 System Information ................................................................................................49
17.2 Service Contact Information...................................................................................49
17.3 Access Code and Sensor / Zone information..........................................................50
5
1 Quick Reference
The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of
keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based
navigation system. The scroll keys can be used to [Scroll] through the list of options contained
within the current menu. For more information on keypads see 2 “Understanding your Keypad Display”.
Lookup detailed information on any of the listed actions using the accompanying Section number.
NOTES: Some features must be enabled by installer.
Bypass Groups are not permitted in UL listed installations.
[*] - If configured by installer
Status Lights Function Keys Emergency Keys

Ready - Indicates system normal. Must be on to arm system. All zones must Stay Arm Fire Alarm
be secured or bypassed and the system disarmed for this light to activate.
Armed- Indicates system is armed. If the Ready light and the Armed light are Medical
Away Arm
both on, an Exit Delay is in progress. Alarm
Trouble - On indicates a system malfunction or tamper. Flashing indicates Chime Panic Alarm
that the keypad has a low battery condition. Follow the instructions displayed
or enter [*][2] to view trouble. Correcting the trouble turns off the indicator. Reset Sensors
AC Power - Indicates AC Power is present. The AC Power light will turn off Quick Exit
when AC is absent.
Action Press Section

Arming and Disarming
Away Arm for 2 seconds + [Access Code*] 4.1.1
Stay Arm for 2 seconds + [Access Code*] 4.1.2
Night Arm When armed in stay mode * 1 + [Access Code*] 4.1.3

Disarm [Access Code] 4.6
No-Entry Arming * 9 + [Access Code*] 4.1.4
Quick Arm/Quick Exit * 0 4.1.1

Abort Arming Sequence [Access Code]
Bypassing - All bypass commands begin with * 1 + [Access Code*]
Bypass Individual Zones [3 Digit Zone #] 4.4
Bypass All Open Zones 9 9 8 4.4
Recall Last Bypass 9 9 9 4.4

0 0 0 OR
Clear Bypass 4.4
[Scroll] Bypass Options + * + [Scroll] Clear Bypasses + *
[3 digit zone #s] + 9 9 5 OR
Program Bypass Group 4.4.1
[3 digit zone #s] + [Scroll] Bypass Options + * + [Scroll] Prg Bypass Group + *
9 9 1 OR
Load Bypass Group 4.4.1
[Scroll] Bypass Options + * + [Scroll] Bypass Group + *
Common Functions
Set Time and Date * 6 [Master Code] + 0 1 8.1.2
Turn Chime ON/OFF * 4 + [Access Code*] OR 8.1
Change Brightness * 6 [Master Code] + 1 2 + 8.1.8
Change Contrast * 6 [Master Code] + 1 3 + 8.1.9
Add/delete User * 5 + [Master Code] + [Access Code] + 1 7.1.1
Reset Smoke Detectors OR * 7 2 5.3
View Troubles * 2 + [Access Code*] + 9.1
View Alarms * 3 + [Access Code*] + 5.4
Perform System Test * 6 + [Master Code] + 0 4 + 3.1.4
Buzzer Volume * 6 + [Master Code] + 1 4 + 8.1.10
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2 Understanding your Keypad Display
The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD,
LED and Icon keypads. All keypads come equipped with the LED status lights described in section 1
"Quick Reference". HS2LCD series keypads display system messages on their LCD screen. HS2ICN series
keypads display messages as described in 2.1 “Icon and LED Keypad Symbols”. HS2LED series keypads
display messages via a series of numbered LEDs as described in 2.1 “Icon and LED Keypad Symbols”.
All keypad versions will have a solid blue LED bar that is always on steady except when, if enrolled, a
proximity tag is presented to and successfully read by the keypad.
2.1 Icon and LED Keypad Symbols

HS2ICN Series HS2LED Series
1 2 3 4 9 5
5 9 6 15
16
7
17
14
12 7 11 8 10
6 13
1 Clock Digits 1, 2 These two 7 segment clock digits indicate the hour digits when the local clock is
active, and identify the zone when the OPEN or ALARM icons are active. These two
digits scroll one zone per second from the lowest zone number to the highest when
scrolling through zones.
2 : (Colon) This icon is the hours/minutes divider and will flash once per second when the local
clock is active.
3 Clock Digits 3, 4 These two 7 segment displays are the minute digits when the local clock is active.
4 1 to 8 These numbers identify troubles when * 2 is pressed.
5 Memory Indicates that there are alarms in memory.
6 Bypass Indicates that there are zones bypassed.
7 Program Indicates that the system is in Programming mode, or the keypad is busy.
8 Away Indicates that the panel is armed in the Away Mode.
9 Fire Indicates that there are fire and/or CO alarms in memory.
10 Stay Indicates that the panel is armed in the Stay Mode.
11 Chime This icon turns on when the Chime function key is pressed to enable Door Chime on
the system. It will turn off when the chime function key is pressed again to disable
Door Chime.
12 OPEN This icon is used with clock digits 1 and 2 to indicate activated zones (not alarm) on
the system. When zones are opened, the OPEN icon will turn on, and 7 segment dis-
plays 1 and 2 will scroll through the violated zones.
13 AC Indicates that AC is present at the main panel.
14 System Trouble Indicates that a system trouble is active.
15 Night Indicates that the panel is armed in the Night Mode.
16 Ready Light (green) If the Ready light is on, the system is ready for arming.
17 Armed Light (red) If the Armed light is on, the system has been armed successfully.
NOTES: For UL listed installations, zones can only be bypassed manually.
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2 Understanding your Keypad Display
2.2 Keypad Models

NOTES: In the following list if x = 9 (the system operates in 912-919MHz), x=4 (the system operates in
433MHz band) or x=8 (the system operates in 868MHz band).
Only models operating in 912-919MHz band are UL/ULC listed.
HS2LCD Alphanumeric LCD keypad

HS2LCDP Alphanumeric LCD keypad with Prox. Tag support
HS2ICN Icon keypad
HS2ICNP Icon keypad with Prox. Tag support
HS2LED LED keypad
HS2LCDRFx Alphanumeric LCD keypad with wireless receiver
HS2LCDRFPx Alphanumeric LCD keypad with wireless receiver and Prox. tag support
HS2ICNRFx Icon keypad with wireless receiver
HS2ICNRFPx Icon keypad with wireless receiver and Prox. tag support
HS2LCDWFx Wireless Alphanumeric LCD keypad
HS2LCDWFPx Wireless Alphanumeric LCD keypad with Prox. Tag support
HS2LCDWFPVx Wireless Alphanumeric LCD keypad with Prox. Tag support & Voice Prompt-
ing
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3 About your Security System
3.1 The PowerSeries Neo Security System
Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and
convenience. Read this manual carefully and have your installer instruct you on how to operate your
system and which features have been implemented in your system. All users of this system should be
equally instructed in its use. Fill out section 17.1 "System Information" page with all of your zone
information and access codes and store this manual in a safe place for future reference.
NOTE: The PowerSeries Neo security system includes specific false alarm reduction features and is
classified in accordance with ANSI/ SIA CP-01-2010 Control Panel Standard - Features for
False Alarm Reduction. Please consult your installer for further information regarding the false
alarm reduction features built into your system as all are not covered in this manual.
3.1.1 General System Operation
Your security system is made up of a PowerSeries Neo control panel, one or more keypads and various sen-
sors and detectors. The control panel will be mounted out of the way in a utility closet or in a basement. The
metal cabinet contains the system electronics, fuses and standby battery.
All the keypads have an audible indicator and command entry keys. LED keypads have a group of zone and
system status lights. LCD keypads have an alphanumeric liquid crystal display (LCD). The keypad is used
to send commands to the system and to display the current system status. The keypad(s) will be mounted in
a convenient location inside the protected premises close to the entry/exit door(s).
The security system has several zones of area protection and each of these zones is connected to one or
more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in alarm is indicated by
the corresponding zone lights flashing on an LED keypad or by messages on the LCD keypad.
NOTE: Only the installer or service professional shall have access to the control panel.
3.1.2 Carbon Monoxide Detection
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if carbon
monoxide is detected. Please read the Family Escape Planning guidelines in this manual and instructions
that are available with the carbon monoxide detector.
NOTES: Must be enabled and configured by installer.

The equipment should be installed in accordance with NFPA 720.
3.1.3 Fire Detection
This equipment is capable of monitoring fire detection devices such as smoke detectors and providing a
warning if a fire condition is detected. Good fire detection depends on having adequate number of detectors
placed in appropriate locations. This equipment should be installed in accordance with NFPA 72 (N.F.P.A.,
Batterymarch Park, Quincey MA 02269). Carefully review the Family Escape Planning guidelines in this
manual.
NOTE: Must be enabled and configured by installer.
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3 About your Security System
3.1.4 Testing your System
Tests all system keypad LED’s, keypad sounders, bells and/or sirens.
IMPORTANT • To insure that your system continues to function as intended, you must test your
system weekly.
• For UL HOME HEALTH CARE listed applications the system shall also be tested
weekly without AC power. To remove AC from the control unit, remove the screw
from the restraining tab of the plug in adapter and remove the adapter from AC outlet.
After completing the test of the unit using only the battery backup source, reconnect
the plug in adapter and attach the screw through the restraining tab so that the adapter
is securely attached to the outlet.
• Should your system fail to function properly contact your installation company
immediately.
• All smoke detectors must be tested by your smoke detector installer once per year to
ensure proper operation.
To perform a Keypad and Siren Test LCD Display

1. From the Ready state press * 6 and enter the [Master code] to access Press (*) for <>
User Functions
User Functions.
2. Press 0 4 or use the scroll keys to navigate to System Test Press (*) for <>
System Test
and press * . The system activates all keypad sounders, bells/sirens and
keypad LEDs for two seconds.
3. To go back to the Ready state press # .
3.1.5 Monitoring
This system is capable of transmitting alarms, troubles & emergency information to a central station. If you
initiate an alarm by mistake, immediately call the central station to prevent an unnecessary response.
NOTES: For CP-01 systems, the monitoring function must be enabled by the installer before it becomes
functional.
There is a communicator delay of 30 seconds in this control panel. It can be removed, or it can
be increased up to 45 seconds, at the option of the end-user by consulting with the installer.
3.1.6 Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth
should remove normal accumulations of dust.
• Use the system test described in “Testing Your System” to check the battery condition. We recom-
mend, however, that the standby batteries be replaced every 3-5 years.
• For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave motion
detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenance
instructions.
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4 Securing the Premises
The PowerSeries Neo provides multiple arming modes as described below:
Away mode Use when no one in your household will be home. Away mode activates all perimeter and
interior sensors in the alarm system.
Stay mode Use this mode when you are staying home, but expect someone to use the entrance door
later. Stay mode partially activates your alarm system by arming all perimeter sensors and
bypassing all interior sensors.
Night mode Use when you want the perimeter and interior armed but would like to allow limited
movement in your house without activating the alarm. e.g., disable motion sensors in an
area containing bedrooms and a washroom. Night mode is similar to Stay mode but only
bypasses internal sensors configured as Night Zones.
NOTES: Verify with your alarm company which modes are available on your system.
For SIA FAR listed panels, the Stay Arming Exit Delay will be twice as long as the Away
Arming Exit Delay.
Depending on your system configuration, there are multiple methods you can use to arm your system.
You can arm the system using a:
• Keypad (see 4.1 “Arming the System with the Keypad”).
• 2-way wireless key (see 4.2 “Arming the system with a 2-way wireless key”).
• Proximity tag (see 4.3 “Arming the system with a Proximity tag”).
4.1 Arming the System with the Keypad

4.1.1 Away Arming the System with the Keypad
Away mode activates the complete alarm system by:
• Arming all perimeter sensors.
• Arming all interior sensors.
To Arm the System in Away Mode LCD Display
1. Ensure all windows and doors are closed and that the Ready indicator is on. Date Time
JAN 02/13 2:06a
2. To arm using the Away key, press and hold the Away key for 2 seconds System is
Ready to Arm
and, if required, enter your [access code].
then
OR
Enter Your
To Quick Arm the system press * 0 . Access Code
3. If zones have been bypassed, ICN or LED keypads bypass LED will light * Warning *
Bypass Active
and the bypassed zones #s will be shown. On an LCD keypad a warning
appears.
4. After successfully initiating the arming sequence the: Exit Delay in
Progress
• Armed indicator turns on.
• Ready indicator remains lit.
• Exit Delay timer begins counting down.
• Keypad beeps six times, continues beeping once per second until beeping
rapidly in the final ten seconds.
5. To cancel the arming sequence, enter your [access code]. System Disarmed
No Alarm Memory
11
To Arm the System in Away Mode (Continued) LCD Display

6. Once the exit delay timer expires, thereby arming the system, the: System Armed
in Away Mode
• Ready indicator turns off.
• Armed indicator remains on.
• Keypad stops sounding.
NOTE: The installer configures the exit delay timer and whether or not an access code is required for
arming the system.
4.1.2 Stay Arming the System with the Keypad

Stay mode partially activates your alarm system by:
• Bypassing all interior sensors.
To Arm the System in Stay mode LCD Display
1. Ensure all windows and doors are closed and that the Ready indicator is on. Date Time
JAN 02/13 2:06a
2. Press and hold the Stay key for 2 seconds and, if required, enter your System is
Ready to Arm
[access code]. Do not leave the premises.
then
Enter Your
Access Code
Bypass Active
appears.
4. After successfully initiating the arming sequence the: Exit Delay in
Progress
• Armed indicator turns on.
• Ready indicator remains lit.
• Exit Delay timer begins counting down.
No Alarm Memory
6. Once the exit delay timer expires, thereby arming the system, the: System Armed
in Stay Mode
• Ready indicator turns off.
• Armed indicator remains on.
• Bypass or system indicator activates.
4.1.2.1 Silent Exit Delay
If the system is armed using the Stay key or the No Entry Arming method * 9 :
• The warning beep is silenced.
• The exit time is doubled for that exit period only (CP-01 versions only).
NOTE: For non CP-01 versions, Standard Exit Time is used.
4.1.3 Night Arming the System with the Keypad

Night mode partially activates the alarm system by:
• Bypassing all internal sensors configured as Night zones.
12
• Arming all other internal sensors.
Arming the system in Night mode is only possible after the system has first been armed in Stay mode. To
access armed interior areas when the system is armed in Night Mode, you must disarm the system.
NOTES: Ensure that your installer has provided you with a list identifying all programmed night zones.
Your installer can configure a function key to arm the panel in Night mode without the system
already being armed in Stay mode.
To Arm the System in Night mode LCD Display

1. If configured, press and hold the Night Arm key for 2 seconds. Date Time
JAN 02/13 2:06a
OR
then
1. Once the system is armed in Stay mode (Armed indicator is on) at any
Press (*) for <>
keypad press * * Interior Arm
OR
press * 1 .
2. If required, enter your [access code]. All interior zones will now be armed, Enter Your
Access Code
except for devices programmed as Night Zones.
then
• The Night mode icon turns on. Interior Has
Been Armed
To gain access to interior areas that are armed during Night mode
• Disarm the system by entering your [access code].
4.1.4 No-Entry Arming

No-Entry Arming arms the system in Stay mode by:
• Removing the Entry Delay from all configured zones.
• Bypassing all interior sensors.
An entry through any zone will create an instant alarm.
To No-Entry Arm the System LCD Display

1. Check that the Ready indicator is on and your system is ready to be armed. Date Time
JAN 02/13 2:06a
2. Press * 9 and, if required, enter your [access code]. Enter Your

Access Code
Bypass Active
appears. then
4. After successfully initiating the arming sequence the: Armed With No
Entry Delay
• Armed light flashes as a reminder that the system is armed and has no
entry delay. then
• Keypad sounds fast beeps. Exit Delay in
Progress
• Keypad displays “Exit Delay in Progress”.
No Alarm Memory
6. Once the exit delay timer expires, the system is armed. System Armed
in Stay Mode
13
4.1.5 Leaving when the System is Already Armed - Quick Exit

Use the Quick Exit feature if the system is already armed and you would like to leave without disarming
and rearming the system. Quick Exit uses the same hot keys as Quick Arming, and it provides you with a
two minute exit delay to leave the premises without triggering an alarm. Once the door you leave from
closes, the exit delay timer will be cancelled.
To Quick Exit LCD Display

1. When the system is already armed and the Armed light is lit, press and hold Quick Exit in
Progress
the Quick Exit key for 2 seconds
OR
press * 0 .
2. Exit the premises before the exit delay timer expires. After exiting, the delay
timer will be cancelled.
4.1.6 Exit Delay Time Restart

The control panel provides an option where, if a entry/exit zone is tripped a second time prior to the end of
the exit delay, the exit delay time restarts. The exit delay timer can only be restarted once.
4.2 Arming the system with a 2-way wireless key

If configured, the PowerSeries Neo system can be armed using the following wireless keys:
• PG4929/PG8929/PG9929
• PG4939/PG8939/PG9939
To Arm the System with a 2-way wireless key
• Press the desired Arming mode button anytime the system Ready indicator is on.
4.3 Arming the system with a Proximity tag

If configured, the PowerSeries Neo system can be armed using MPT proximity tags.
To Arm the System with a Proximity tag
• Present your Proximity tag to a keypad equipped with a proximity sensor anytime the system Ready
indicator is on.
• If configured by your installer, enter your access code.
4.4 Bypassing Zones
WARNING: If a zone is not operating properly contact a service person immediately.
Bypassing zones intentionally unprotects specified zones the next time your system is armed. Depending
on the type of keypad, bypassed zones will be identified differently. Using an HS2LCD series keypad,
bypassed zones are indicated on the LCD screen as shown in Table 4-1. If using an LED or ICN series
keypad, the will light and the bypassed zones #s will be shown.
14
Table 4-1 LCD Keypad Zone Indications
LCD Display Indication Description

Zone Label <> none Zone is ready for arming.
Zone Label <> O Zone is currently open. You may be unable to arm the system.
O
Zone Label <> B Zone is bypassed.
B
Bypassed zones:
• Must be configured before arming the system.
• Can be done using a keypad or SMS.
• Allow for access to protected areas when the system is armed.
• Allow you to arm the system if a zone is temporarily out of service.
• Reduce the level of security.
• Will not sound an alarm.
• Are automatically cancelled each time the system is disarmed.
• Can be programmed together within bypass groups. For more information see 4.4.1 “Bypass Groups”.
Additional bypass features:
Recall Last Bypass Recalls all zones that were bypassed the last time the bypass zone feature was
used.
Bypass All Open Allows the user to quickly bypass all open zones with a single command.
Zones
Clear Bypass Instantly clears all zones indicated to be bypassed.
Programming a Use when you consistently bypass the same zones. This feature allows you to
Bypass Group store in memory one group of bypassed zones per partition.
Activating a Loads a stored bypass group from memory.

Bypass Group
NOTES: Ensure that no zones are unintentionally bypassed when arming your system.
24-hour zones can only be unbypassed manually.
For security reasons, your installer has programmed the system to prevent you from bypassing
certain zones (e.g., smoke detectors). For more information on fire zones see 10.2 “Fire and CO
Zone Types”.
To Bypass Individual Zones LCD Display

1. Press * to enter the function menu. Press (*) for <>
Zone Bypass
2. Press * or 1 . If required enter your [access code]. Zone Bypass

(*) To Bypass
<>
3. Directly bypass zones by entering their [3 digit zone #]. If using an LCD Zone 1 <>
0
keypad press * .
OR
Scroll to the desired zone using the keys and press * .
4. To toggle and unbypass a zone reenter the [3 digit zone #] or press * Zone 1 <>
B
again. To bypass more zones repeat steps 3 and 4.
5. To exit bypassing mode press # .
15
To Bypass Individual Zones (Continued) LCD Display

6. If using an LED or ICN series keypad, the will light and the bypassed zone * Warning *
Bypass Active
#s will be shown. If the system is ready to arm the Ready indicator will be
lit. When arming the system the following message briefly displays.
To Bypass All Open Zones LCD Display

Zone Bypass

(*) To Bypass
<>
3. Press 9 9 8 Press (*) for <>

Bypass Op. Zones
OR
Scroll to Bypass Options and press * . Scroll to Bypass Op. Zones and
press * . All open zones will now be bypassed.
5. If using an LED or ICN series keypad, the will light and the bypassed * Warning *
Bypass Active
zones #s will be shown. If the system is ready to arm the Ready indicator
will be lit. When arming the system the following message briefly displays.
To Recall the Last Bypassed Zones LCD Display

Zone Bypass

(*) To Bypass
<>

Bypass Recall
OR
then
Scroll to Bypass Options and press * . Scroll to Bypass Recall using the Bypass Recalled
keys and press * . Zones Bypassed
5. If using an LED or ICN series keypad, the will light and the bypassed zone * Warning *
Bypass Active
#s will be shown. If the system is ready to arm the Ready indicator will be
lit. When arming the system the following message briefly displays.
To Clear the Bypass Indication from All Zones LCD Display

Zone Bypass

(*) To Bypass
<>

Clear Bypasses
OR
then
Scroll to Clear Bypasses using the keys and press * . All
Bypassed zones will now be open. Bypass Cleared
Zones Unbypassed
16
4.4.1 Bypass Groups

Program frequently bypassed zones into the system as a bypass group. Using bypass groups avoids
individually bypassing each zone. One bypass group can be programmed per partition.
NOTE: This feature is not to be used in UL listed installations.
To Program a Bypass Group LCD Display

Zone Bypass
2. Press * or 1 . If required enter your [access code]. Scroll to

Bypass Zones
<>
3. Enter the [3 digit zone #] of all zones you want bypassed Upstrs H Wdw <>
B
OR
Scroll to and press * to indicate all zones you want bypassed.
4. Press 9 9 5 to program the bypass group with the currently Press (*) for <>
Prg Bypass Group
bypassed zones
OR
Scroll to Bypass Options using the keys and press # . Scroll to
Prg Bypass Group and press * .
5. The Bypass Group is now programmed. The keypad will beep three times. Bypass Group
Programmed
6. To exit bypassing mode and return to the Ready state, press # . System is
Ready to Arm
To Load a Bypass Group LCD Display

Zone Bypass
2. Press * or 1 . If required enter your [access code]. Scroll to

Bypass Zones
<>

Bypass Group
OR
Scroll to Bypass Options using the keys and press # . Scroll to
Bypass Group and press * .
4. The group of zones are now bypassed. The following message briefly Bypass Group
Zones Bypassed
displays.
5. To exit bypassing mode and return to the Ready state, press # . System is
Ready to Arm
6. If using an LED or ICN series keypad, the will light and the bypassed * Warning *
Bypass Active
zones #s will be shown. If the system is ready to arm the Ready indicator
will be lit. When arming the system the following message briefly displays.
4.5 Arming Errors and Exit Faults

The PowerSeries Neo audibly notifies you of any errors when you are attempting to arm the system or exit
the premises.
17
4.5.1 Arming Errors

An error tone (long beep) sounds if the system is unable to arm. Arming errors occur if:
• The system is not ready to arm (i.e., sensors are open).
• An incorrect user code is entered.
To Correct an Arming Error
1. Ensure all sensors are secure. Your keypad will identify all open zones.
2. Try arming the system again. For details on arming the system, see one of the previous arming
procedures.
3. If errors persist contact your installer.
4.5.2 Audible Exit Faults
NOTE: Must be enabled by installer.
In an attempt to reduce false alarms, the Audible Exit Fault notifies you of an improper exit when arming
the system. Improper exits are caused by failing to securely close the Exit/Entry door.
Improper exits cause the following system notifications:
• The keypad emits one continuous beep.
• The bell or siren sounds for the duration of the entry delay until a valid user code is entered or until
the programmed Bell time out expires.
To Correct an Exit Fault
1. Re-enter the premises.
2. Disarm the system before the entry delay timer expires by entering your [access code].
3. Follow the Away arming procedure again, making sure to close the entry/exit door properly. For more
details see 4.1.1 “Away Arming the System with the Keypad”.
4.6 Disarming the System

Depending on your system configuration, there are multiple methods you can use to disarm your system.
You can disarm the system using a:
• Keypad
• 2-way wireless key
• Proximity Tag
To Disarm the System with a Keypad
• Enter your [access code] anytime the system is armed. (Armed indicator is on).
• If you walk through the entry door the keypad will beep. Enter your code within _____ seconds to
avoid an alarm condition.
To Disarm the System with a 2-way Wireless Key

• Press the disarm button anytime the system is armed. (Armed indicator is on).
• If you walk through the entry door the keypad will beep. Press the disarm button within _____ sec-
onds to avoid an alarm condition.
NOTE: After disarming a system with an HS2LCD keypad using a 2-way wireless key, always check the
alarm memory to determine if any alarms have occurred during the armed period.
18
To Disarm the System with a Proximity Tag

• Present your Proximity Tag to a keypad equipped with a proximity sensor anytime the system is
armed. (Armed indicator is on) and if configured as required, enter your access code.
• If you walk through the entry door the keypad will beep. Present your Proximity Tag within _____
seconds to avoid an alarm condition.
NOTE: Duration of Entry timer is programmed by installer.
4.6.1 Disarming Error

If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this occurs, press
# and re-enter your access code.
19
5 Emergency Keys and Alarms
5.1 Emergency Keys
IMPORTANT: EMERGENCY USE ONLY!
Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring sta-
tion. e.g., to generate a medical alarm press both of the medical alarm keys for 2 seconds and the
display on an LCD keypad will show Hold down keys for Med. Alarm.The keypad beeps to indicate that
the alarm input has been accepted and sent to the monitoring station.
Fire Alarm
Medical Alarm
Panic Alarm
NOTES: Verify with your alarm company that your system is equipped with emergency keys.
Fire keys can be disabled by the installer.
Having an optional audio verification module installed in your system allows the monitoring
station to open 2-way communication when notified of an alarm.
5.2 Alarms
The system can generate different alarm sounds, each with a different purpose and priority.
Table 5-1 Alarm Types
Priority Type of Alarm What you hear

1 Fire Temporal (3 beeps then a pause) or pulsed siren (continuous beeping)
2 Carbon Monoxide 4 beeps, 5 second pause, 4 beeps
3 Intrusion (Burglary) Continuous siren
4 Flood 1 second on, 3 seconds off, repeating
NOTE: Medical alarm is silent, it only results in an alarm transmission to the monitoring station.
5.2.1 Fire Alarm
Follow your emergency evacuation plan immediately!
If the Fire Alarm was Accidental (i.e., burnt toast, bathroom steam, etc.)
1. Enter your Access Code to silence the alarm.
2. Call your central station to avoid a dispatch.
NOTE: Verify with your alarm company that your system is equipped with fire detection.
For information on resetting smoke detectors see 5.3 “Resetting Smoke Detectors”.
5.2.2 Carbon Monoxide Alarm - 4 beeps, long pause, 4 beeps

WARNING: Carefully review your Carbon Monoxide Alarm Installation/User Guide to determine the
necessary actions required to ensure your safety and ensure that the equipment is operating
correctly. Incorporate the steps outlined in the guide into your evacuation plan.
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal. During
an alarm:
• The red LED on the CO detector flashes rapidly and buzzer sounds with a repeating cadence of:
4 quick beeps, 5-second pause, 4 quick beeps.
• The siren connected to the control panel produces the same cadence as above.
• The keypad provides audible and visual indication of the CO alarm.
20
If the Carbon Monoxide Alarm Sounds

1. Operate Silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.
5.2.3 Intrusion (Burglary) Alarm - Continuous Siren
! If you are unsure of the source of the alarm approach with caution!
If the Intrusion alarm was accidental

1. Enter your Access Code to silence the alarm. If the code is entered within 30s (or the programmed
value of the alarm transmission delay) the transmission of the alarm to the monitoring station will be
cancelled.
2. Call your central station to avoid a dispatch.
5.2.4 Alarm Cancel Window
The control panel provides a period of time in which the user can cancel the alarm transmission. The
minimum duration of this time is five minutes.
If the programmed alarm transmission delay has expired, cancelling an alarm sends a message to the
monitoring station. Upon a successful transmission of the cancellation message the keypad will beep 6
times.
NOTES: Must be enabled and configured by installer.

For CP-01 systems, alarm transmission delay must not exceed 45 seconds.
5.3 Resetting Smoke Detectors

After having detected an alarm condition smoke detectors require a reset to exit the alarm condition.
NOTE: Verify with your alarm company if this function is required on your system.
To Reset the Sensors
• Press and hold on the keypad for 2 seconds. If the reset is successful, the alarm is cancelled.
• If a smoke detector fails to reset, it may still be detecting an alarm condition. If unsuccessful, the alarm
will reactivate or continue.
5.4 Viewing Alarms in memory

When an alarm occurs the keypad indicator illuminates. Viewing the Alarm memory provides more
information on the sensor(s) that were tripped. When using a ICN or LED keypad the Memory LED
will be lit and the zone numbers will be displayed.
To View Alarms in Memory LCD Display

• Press * 3 Press (*) for <>
Alarm Memory
OR
use the scroll keys to navigate to Alarm Memory and press * .
The Alarm information will display. For more information on the messages
that could be displayed see 5.4.1 “Alarm Messages”.
5.4.1 Alarm Messages

LCD Display What it means
Burglary <> Multiple burglary sensors were tripped. Central station has been notified.
Verified
21
LCD Display What it means

Burglary Not <> A single burglary sensor was tripped. Central station has been notified.
Verified
Fire Alarm <> Fire alarm has been triggered. Central station has been notified. On an ICN or LED
Fire Zone 1 keypad the will be lit.
CO Alarm <> CO alarm has been triggered. Central station has been notified. On an ICN or LED
CO Zone 1 <> keypad the will be lit.
22
6 Wireless Keys and other Devices
In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices:
• 2-way wireless keys
• Proximity Tags
• via SMS using a cellphone.
6.1 Using 2-way Wireless Keys

2-way wireless keys allow users in the close proximity of their house the ability to readily arm/disarm their
system, and to call for help. For information on enrolling wireless keys see 7.1.3 "User Labels (LCD
keypads only)".
6
7
5
1 6
5
3
1 2
2 4
3
4
Figure 6-1 PG4929/PG8929/PG9929 Figure 6-2 PG4939/PG8939/PG9939
1 Away arm 1 Away Arm

2 Stay arm 2 Stay Arm
3 Disarm 3 Disarm
4 Panic 4 Panic
5 Command Output 1 5 Command Output 1
6 Message LED 6 LED
7 Status LEDs
NOTES: Panic feature has not been evaluated by UL.

All wireless key buttons are programmable. Verify the functions assigned to each key with your
installer.
When using compatible wireless keys there is one bell squawk for arming and two bell squawks
for disarming.
6.2 Using Proximity Tags

The MPT proximity tag is ideal for people who have difficulties remembering codes or who do not interact
with the system regularly. To operate properly, Proximity tags must be enrolled in the system. The LED
Bar flashes 3 times upon a valid Prox Tag being read by the keypad successfully. If the Proximity Tag is
invalid, the LED Bar will stay ON and an error tone will sound.
For more information see 7.1.2 "Enrolling and Deleting Proximity Tags".
6.3 SMS Command and Control

SMS Command and Control allows you to send text messages to your system, enabling the system to
perform certain actions. For a list of commands and how to send them see Table 6-1. As a security measure,
only phone numbers configured by your installer will be permitted to contact your system. Messages from
all other phone numbers will be rejected.
NOTES: This is a supplementary feature that has not been investigated by UL/ULC.
Must be enabled and configured by installer. Only supported with an LCD keypad.
23
6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands
The phone number of the system is programmed by the installer. To quickly find the phone number
perform the following steps.
To find the System’s Phone Number LCD Display

1. Check that the Ready indicator is on and the system is disarmed. Date Time
JAN 02/13 2:06a
2. Press * 6 Press (*) for <>

User Functions
OR
press * and use the scroll keys to navigate to User Functions
press * and enter [Master Code].
3. Press 1 1 or use the scroll keys to navigate to SMS Pro- Press (*) for <>
SMS Programming
gramming and press *
4. Scroll to navigate to SMS Programming and press * . The phone Press (*) for <>
GSM Phone No.
number to send your SMS commands to displays.
6.3.2 Sending SMS Commands to your System

In order to successfully send commands to your system from your cellphone, you must send SMS messages
in the proper format. If configured, commands require the inclusion of a User Access Code in your
message. The access code will be verified by the system before executing any commands.
Additional information about sending SMS commands:
• Text messages are not case sensitive and extra spaces are ignored.
• In multi-partition systems and if the User has rights to manage the desired partitions, commands can
be sent to specific partitions by including the partition number. For more information on partitions see
section 10 "Managing Partitions".
• If the panel is configured to require an Access Code and the code is not sent or is invalid, the panel
will send a notification to the user advising the command was unsuccessful.
Table 6-1 lists all available SMS commands with examples of how to enter the Partition number and access
codes. The format for entering commands is as follows:
Command Partition number Access Code

Stay Arm 001 1234
NOTES: Verify with your installer that the Partition number and access code are required in your SMS
message. If one or both are not required, do not enter them in your SMS message.
Responses to Status and Alarm Memory requests may require more than 1 SMS message,
depending on status of the system. There is a 10 second delay between transmission of SMS
messages.
Table 6-1 SMS Commands

Commands Notes
Stay Arm Stay arms the system
Away Arm Away arms the system
Night Arm Night arms the system
Disarm Disarms the system
Activate Command Output 1 Activates Output 1
24
Table 6-1 SMS Commands (Continued)

Commands Notes
Deactivate Command Output 1 Deactivates Output 1
Bypass 001 Bypasses specified zone number
Unbypass 001 Clears the bypass from the specified zone number
Status Request Omitting the partition number causes the system to send a status report
for all partitions. To request a status report for a specific partition enter
the appropriate partition number.
Alarm Memory Request Omitting the partition number causes the system to send a status report
for all partitions. To request a status report for a specific partition enter
the appropriate partition number.
Help The Help command generates an SMS response listing all Interactive
commands that can be sent to the module. Access Code is not required.
6.3.3 SMS Responses from your System

SMS responses are sent to the phone that initiated the command.
Table 6-2 System SMS Responses

System Response Notes
Successful Sent when a command and control function is successfully performed by the
panel.
Unsuccessful Sent when a command and control function not successfully performed
by the panel.
Invalid Command Sent when a command sent was not accepted as valid by the system.
System Stay Armed Sent in response to a status request and if a partition is stay armed.
System Away Armed Sent in response to a status request and if a partition is away armed.
System Night Armed Sent in response to a status request and if a partition is night armed.
System Disarmed Ready Sent in response to a status request and if a partition is disarmed and
ready to arm.
System Disarmed Not Ready Sent in response to a status request and if a partition is disarmed and is
not ready to arm.
System is in Alarm Sent in response to a status request and if a partition is in alarm.
Service is Required Sent in response to a status request and if a partition is in trouble.
No Alarm Memory Sent in response to a alarm memory request and there are no alarms in
memory.
25
7 Managing Users
Up to 95 different user access codes can be programmed in the PowerSeries Neo. Each user access code
can be:
• Uniquely labeled.
• Assigned a proximity tag. In order to operate, proximity tags must be enrolled in the system.
• Assigned to only operate specific partitions. For more information on partitions see section 10 "Man-
aging Partitions".
• Configured with additional attributes. For more information see 7.2 "Configuring additional User
Options".
NOTE: Your installer configures all access codes to be either 4 or 6 digits. You cannot have access codes
of both lengths on your system.
Programed zones are indicated on the LCD screen. For more information on user flags see Table 7-1. On an
ICN or LED keypad programmed users will have their digits displayed.
Table 7-1 User Indications
LCD Display Indications Description

User Code 01 - - Unprogrammed code.
User Code 01 P P Programmed code.
User Code 01 T T Code and tag/key are programmed.
7.1 Access Code Types

The alarm system provides the following user access code types:
Code Add User Delete User Arm Disarm Access User Installer
Codes Functions
Master All All Yes Yes Yes Yes No
User No No Yes Yes No No No
Supervisor All but Master All but Master Yes Yes Yes Yes No
Duress No No Yes Yes No No No
One-time user No No Yes 1/day No No No
Installer and Master code are system codes that can be changed but not deleted. The other codes are user-
defined and can be added or deleted as necessary. By default, access codes have the same partition and
attribute programming as the code used to program them.
Master Code By default the master code can access all partitions and can perform any keypad func-
tion. This code can be used to program all access codes, including the supervisor and
duress codes. The master code is code # [01].
User Codes This type of access code is used to arm and disarm assigned partitions and can access
the User Functions menu.
Supervisor Use when you want to allow additional users to manage Access Codes [*5] or User
Codes Functions[*6]. Supervisor codes created by the master code will have the same attri-
butes as the master code. Supervisor codes created by another supervisor code will have
the same attributes, except the supervisor attribute. Must be assigned manually after-
wards. After creation, attributes can be changed for all supervisor codes. For informa-
tion on how to program a supervisor code see 7.2 "Configuring additional User
Options".
26
7 Managing Users
Duress Use if forced to access your keypad under threat. Duress codes function the same as
Codes user access codes, except they transmit a Duress Report to your monitoring station
when used to perform any function on the system.
Duress codes cannot be used to access Access Codes[*5], User Functions[*6] or
Installer[*8] menus. For information on how to program a Duress Code see 7.2 "Con-
figuring additional User Options".
One Time Use when needing to grant someone one time access to your home once per day, i.e., a
User Code cleaning person or contractor. The ability to disarm the system is reset at midnight or
when the one time user code is keyed in by the master code user. For information on
how to program a One Time User Code see 7.2 "Configuring additional User Options".
To open the Access Codes Menu LCD Display

User Functions
OR
press * and use the scroll keys to navigate to Access Codes and
press * .
2. Enter [Master or supervisor code]. Enter Master
Access Code
3. Enter [2 digit user #] Press (*) for <>

{User Label}
OR
scroll through the list of users and press * . On an LED keypad
the user number will begin flashing.
7.1.1 Adding, Changing and Deleting Access Codes
Each configured user is assigned a number from 01-95. Access codes cannot be duplicated.
To Add or Change User Access Codes LCD Display

1. From the desired user press * or 1 Press (*) for <>
Access Code
2. Enter a new 4 or 6 digit access code. After entering a new code you will be Enter New Code
XXXXXX
automatically returned to the previous menu, and on an LCD display the flag
is changed to P from -. On an ICN or LED keypad the programmed user will then
have their digits displayed. If a duplicate code is entered the error tone will Press (*) for <>
User Code 03 P
sound.
To Delete a User Access Code LCD Display

1. From the desired user press * or 1 Press (*) for <>
Access Code
2. Press * . The code is deletes, and you are returned to the previous screen. Enter New Code
030516
The flag is changed to - from P. On an ICN or LED keypad the programmed
user’s digits will cease being displayed. then
(*) to Edit <>
User Code 03 -
NOTE: Any proximity tags associated with deleted user codes will need to be re-enrolled.
27
7 Managing Users
7.1.2 Enrolling and Deleting Proximity Tags
When enrolling or deleting proximity tags for a user, the system provides a choice of option depending on
if tag is already enrolled or not. For more information on see 6.2 "Using Proximity Tags".
To Enroll a Proximity Tag LCD Display

1. From the desired user press 2 or scroll to Prox Tag and press Press (*) for <>
Prox Tag
* .
2. If no tag is enrolled for this user you will be asked to present the tag to the Present Tag or
Press # to Exit
reader.
• If the card successfully enrolls the blue LED bar flashes. Tag Enrolled
Successfully
• If the tag is invalid the following message is displayed. Invalid Tag

Not Enrolled
• If the tag already is enrolled with another user the following message is dis- Duplicate Tag
Not Enrolled
played.
To Delete a Proximity Tag LCD Display

1. From the desired user press 2 or scroll to Prox Tag and press Press (*) for <>
Prox Tag
* .
2. If a tag is enrolled for this user you will be asked if you would like to delete * To Delete Tag
Press # to Exit
the Tag. Press * to delete the tag.
Tag Deleted
Successfully
7.1.3 Naming a User
Adding or editing labels are accomplished by using the keypad to input the desired letters or numbers.
Figure 7-1 depicts the three letters and one number that corresponds to each keypad button.The first press
of the number key displays the first letter. The second press displays the second letter, etc.
1 2 3
A, B, C, 1 D, E, F, 2 G, H, I, 3
4 5 6
J, K, L, 4 M, N, O, 5 P, Q, R, 6
7 8 9
S, T, U, 7 V, W, X, 8 Y, Z, 9,0
0
Space
Figure 7-1 Entering letters using the keypad
To Edit a User Label LCD Display

1. From the User Codes menu press 4 or scroll to User Labels and Press (*) for <>
User Labels
press * .
2. Use the arrow keys to move the cursor to a blank space or existing Program Name
{User 1 Label}
character.
3. Press the number key corresponding to the appropriate letter as shown in Fig-
ure 7-1.
28
7 Managing Users
To Edit a User Label LCD Display

4. When the required letter or number is displayed use the arrow keys to
scroll to the next letter.
5. When finished, press the * key, use the keys to scroll to Save then
press * .
7.1.4 Assigning a Partition to a User code
User codes can be configured to have access only to specific partitions. For more information see section
10 "Managing Partitions".
NOTE: Partitions are configured by your installer.
To Assign a Partition to a User code LCD Display

1. From the desired user press 4 or scroll to Partition Assign and Press (*) for <>
Partition Assign
press * .
2. Press * to toggle assigning, Y or N, the partition to the user. (*) To Toggle <>
{Partition Lb} Y
OR
If using an LED or ICN keypad press the [partition #].
7.2 Configuring additional User Options

Users can also be assigned the following options:
[1] Supervisor Code For more information see 7.1 "Access Code Types".
[2] Duress Code For more information see 7.1 "Access Code Types".
[3] Zone Bypass Grants the user the ability to bypass zones.
[4] Remote Access Grants the user the ability to use SMS features. For more information see 6.3
"SMS Command and Control"
[7] Bell Squawk Use to generate a bell squawk when arming/disarming the system.
NOTE: When using wireless keys to arm/disarm the system there will be:
• one bell squawk for arming
• two bell squawks for disarming.
• three squawk pairs when disarming with an alarm in memory.
[8] One Time Use For more information see 7.1 "Access Code Types".
To Configure additional User Options LCD Display

1. From the desired user press 5 or scroll to User Options and press Press (*) for <>
User Options
* .
2. Use the keys to cycle through the User Options and press * to (*) To Toggle <>
Bell Squawk Y
toggle configuring the displayed option.
OR
3. If using an LED or ICN keypad press the [feature number as listed above].
29
8 Configuring User Functions
8.1 User Functions

The PowerSeries Neo allows for a variety of user configurable functions as listed below:
• Event Buffer • Auto Arm Time • Late To Open • Contrast Control

• Time and Date • System Service/DLS • Late To Open Time • Buzzer Control
• Auto Arm/Disarm • User Call-up • Brightness Control
NOTES: User Functions can only be modified when the system is disarmed.
To access the User Function menu LCD Display

User Functions
OR
press * and use the scroll keys to navigate to User Functions and
press * .
2. Enter Master code and scroll through the options listed above. Enter Master
Access Code
then
Select Option <>
Event Buffers
8.1.1 Event Buffer
The Event Buffer displays a list of the last 1000 events on your system. You may only view the event buffer
using an LCD keypad.
To view the Event Buffer LCD Display

1. From the User Function menu scroll to Event Buffer and press * . Select Option <>
Event Buffer
2. Press to scroll through the Event Buffer. When finished press # 000X-Message
Time/Date
to return to the Ready state.
8.1.2 Setting the Time and Date
To set the Time and Date LCD Display

1. From the User Function menu use the shortcut key 0 1 or press Select Option <>
Time and Date
to scroll to Time and Date and press * .
2. Use the number keys to set the time and date. When finished press # to HH:MM MM/DD/YY
11:12 01/14/13
return to the Ready state.
30
8.1.3 Enabling/Disabling the Auto Arm/Disarm Feature
NOTE: Access to this feature must be configured by installer.
To enable/disable Auto Arm/Disarm LCD Display

1. From the User Function menu use the shortcut key 0 2 or press Press (*) for <>
Auto Arm/Disarm
to scroll to Auto Arm/Disarm.
2. Press * to enable/disable the Auto Arm/Disarm feature. Auto Arm/Disarm
is Enabled
or
3. When finished press # to return to the Ready state. Auto Arm/Disarm
is Disabled
8.1.4 Setting the Auto Arm Time
The system can be configured to Auto arm at a specific time on each day of the week. If a specific time is
not configured for a day of the week the system will not arm automatically on that day.
To set the Auto Arm Time LCD Display

Auto Arm Time
to scroll to Auto Arm Time.
2. Press * to open a days of the week sub menu. Scroll the days of the week Press (*) for <>
Sunday
and press * to set the time for that day.
OR
If using an ICN or LED keypad to select the desired day press [1-7] where 1=
Sunday and 7=Saturday.
3. Using a 24 hour format, set the desired time. After you enter the fourth digit Set 24Hr Time
Enter HH:MM 9999
the screen will revert back to the previous day of the week menu. Entering the
time 9999 disables the late to open feature for that day. When using an ICN or
LED keypad the time will not display.
4. Continue setting the time for the desired days of the week. When finished Set 24Hr Time
Enter HH:MM 9999
press # to return to the Ready state.
NOTE: If you set an invalid time the error tone will sound.
8.1.5 Allowing the Installer to Service your System Remotely - DLS
Occasionally, your installer may need to remotely access the Installer programming of your security system
using Downloading Software (DLS). In order for this to successfully occur, you may need to manually
allow access to your system.
To enable/disable the System Service/DLS LCD Display

SystemServ/DLS
to scroll to SystemServ/DLS.
31
To enable/disable the System Service/DLS (Continued) LCD Display

2. Press * to enable/disable the SystemServ/DLS feature. SystemServ/DLS
is Enabled
or
3. When finished press # to return to the Ready state. SystemServ/DLS
is Disabled
8.1.6 User Callup
Using DLS, User Call-up allows your system to make one attempt to connect to the installer’s remote
computer. For a successful connection, the remote computer must be waiting for the system’s call.
To perform a User Callup LCD Display

User Callup
to scroll to User Callup.
2. When finished press # to return to the Ready state.
8.1.7 Late to Open
Typically used to track children after school, the Late to Open feature allows you to be notified if your
alarm system is not disarmed by a programmed time of day.
For example, if you arrive from work at 5pm, and your child arrives home at 4 p.m. you could set the
programmable time for 4:15 p.m. If the system is not disarmed by 4:15 an alert would be sent to the
monitoring station and an event will be stored in the event buffer viewable from an LCD keypad. If SMS
notifications are configured for your system the monitoring station will notify you via SMS message. For
more information see 8.1.1 "Event Buffer".
To enable/disable Late to Open LCD Display

Late to Open
to scroll to Late to Open.
2. Press * to enable/disable the Late to Open feature. Late to Open
is Enabled
or
3. When finished press # to return to the Ready state. Late to Open
is Disabled
To set the Late to Open time LCD Display

Late to Opn Time
to scroll to Late to Opn Time.
2. Press * to open a days of the week sub menu. Scroll the days of the week Press (*) for <>
Sunday
and press * to set the time for that day.
OR
If using an ICN or LED keypad to select the desired day press [1-7] where 1=
Sunday and 7=Saturday.
32
To set the Late to Open time (Continued) LCD Display

3. Using a 24 hour format, set the desired time. After you enter the fourth digit Set 24Hr Time
Enter HH:MM 9999
the screen will revert back to the previous day of the week menu. Entering the
time 9999 disables the late to open feature for that day. When using an ICN or
LED keypad the time will not display.
4. Continue setting the time for the desired days of the week. When finished
press # to return to the Ready state.
NOTE: If you enter an invalid time the error tone will sound.
8.1.8 Changing the Brightness of the LCD keypad
To change the LCD brightness LCD Display

Bright Control
to scroll to Bright Control and press #
2. Enter the 2 digit value or scroll to the desired brightness level and press # Brightness <>
Level... XX
to return to the previous menu.
3. Press # to return to the Ready state.
8.1.9 Changing the Contrast of the LCD keypad
To change the LCD contrast LCD Display

Contrast Control
to scroll to Contrast Control and press #
2. Enter the 2 digit value or scroll to the desired contrast level and press # to Contrast <>
Level... XX
return to the previous menu.
8.1.10 Setting the Buzzer volume
To change Buzzer volume LCD Display

Buzzer Control
to scroll to Contrast Control and press #
2. Enter the 2 digit value or scrollcroll to the desired volume level and press Buzzer <>
Level... XX
# to return to the previous menu.
8.1.11 Setting the Voice Prompt volume
This feature is only available when using an HS2LCDWFPV wireless keypad.

To change Voice Prompt volume LCD Display
Voice Prompt
to scroll to Voice Prompt and press #
2. Enter the 2 digit value or scroll to the desired volume level and press # to Voice Prompt <>
Level... XX
33
8.1.12 Setting the Voice Chime volume
This feature is only available when using an HS2LCDWFPV wireless keypad.
To change Voice Chime volume LCD Display

Voice Chime
to scroll to Voice Chime and press #
2. Enter the 2 digit value or scroll to the desired volume level and press # to Voice Chime <>
Level... XX
34
9 Managing Troubles
9.1 Trouble Conditions

Trouble Conditions (Level 1) are comprised of various trouble types (Level 2) which may in turn be related
to a specific zone, module, device or additional type of system equipment (Level 3). For an explanation of
possible trouble conditions and the recommended actions required see Table 9-1.
When the system detects a trouble condition the following occurs:
• The Trouble indicator turns on.
• The keypad beeps once every 10 seconds.
• Press the * key to silence the keypad beeps.
Examining troubles is done by pressing * 2 . When viewing troubles, the trouble indicator
flashes to identify the level of trouble being viewed. One flash = level 1, two flashes = level 2 etc.
Table 9-1 Trouble Conditions
Trouble Trouble # Description Trouble Types Trouble # Trouble
Condition Notification
Level 1 Level 2 Level 3
NOTE: Trouble #s are used to identify the number to view the trouble and depending on the keypad type
being used, identifies which LED or digit illuminates to display the trouble. Similarly, Trouble
Notification identifies the range that may be displayed on the keypad. When exploring the trouble
levels, the Trouble indicator will flash to identify which level you are currently viewing.
Service Required 01 Assorted Trouble types. Bell Circuit 01
Time and Date troubles can be resolved by RF Jam 02
resetting the Time/Date. To set Time/Date
press * 6 0 1 . Auxiliary Supply 03
For all other troubles call for service. Time and Date 04
Output 1 Fault 05
Battery Trouble 02 The system has detected a battery trouble Low Battery 01 n/a
condition. Call for service. (System Label)
No Battery service. 02 n/a
(System Label)
High Current 04 Module 1-4
Output Low Battery
High Current 05 Module 1-4
Output No Battery
Power Supply Low 07 Module 1-4
Battery
Power Supply 08 Module 1-4
No Battery
Bus Voltage 03 The system has detected a trouble condition. HSM2HOST 01 n/a
Call for service.
Keypad 02 Keypad 1-16
Zone Expander 04 Zone expander 1-15

Power Supply 05 Power supply 1-4
High Current 06 Output terminal 1-4

Output
Output Expander 08 Output module 1-16
AC Troubles 04 The system is experiencing loss of power. Zone 01 Zone label or 001-128
Call for service.
Siren 03 Siren 1-16
If the building and/or neighborhood has lost
electrical power, the system will continue to Repeater 04 Repeater 1-8
operate on battery for several hours.
Output
System Label 07 n/a
35
9 Managing Troubles
Table 9-1 Trouble Conditions (Continued)

Device Faults 05 The system has detected an issue with one or Gas
more connected devices. Call for service.
Heat
CO
Freeze
Probe Disconnected
Fire
Zone 01 Zone label or 001-128
Siren 03 Siren 1-16
Repeater 04 Repeater 1-8
Device Battery 06 The system has detected an issue with one or Zone 01 Zone label or 001-128
more of the device batteries. For Zone,
Keypad and Wireless Key battery troubles see Keypad 02 Keypad 1-16
the accompanying documentation for how to Siren 03 Siren 1-16
change the batteries. For all other troubles call
for service. Repeater 04 Repeater 1-8
User 05 Wireless key 1-32
Device Tampers 07 The system has detected a tamper condition Gas
with one or more devices on the system. Call
for service. Heat
CO
Freeze
Probe Disconnected
Fire
Zone 01 Zone label or 001-128
Siren 03 Siren 1-16
RF Delinquency 08 The system has detected wireless signal Zones 01 Zone label or 001-128
interference that is causing improper system
operation. Call for service. Keypad 02 Keypad 1-16
Siren 03 Siren 1-16
Module 09 The system has detected a supervisory trouble HSM2HOST 01 n/a
condition with one or more modules on the
Supervision system. Call for service. Keypad 02 Keypad 1-16
Zone Expander 04 Zone Expander 1-15
Output
Module Tampers 10 The system has detected a tamper condition HSM2HOST 01 n/a
with one or more modules on the system. Call
for service. Keypad 02 Keypad 1-16
Zone Expander 04 Zone Expander 1-15
Output
36
9 Managing Troubles
Table 9-1 Trouble Conditions (Continued)

Communications 11 The system has detected a communication TLM Trouble 01 n/a
trouble. Call for service.
FTC Trouble 02 Phone Number 1-4
SIM Lock 03 n/a
Cellular 04 n/a
Ethernet 05 n/a
Receiver 06 Receiver 1-4
Supervision 07 Supervision 1-4
Alternate 10 Receiver 1-4
Communicator FTC
Not Networked 12 The system has detected a network trouble Zone 01 Zone label 001-128
condition with one or more modules on the
system. Call for service. Keypad 02 Keypad 1-16
Siren 03 Siren 1-16
User 05 Users 01-95
37
10 Managing Partitions
A partition is a limited area of the premises which operates independently from the other areas.
Partitioning a system can be beneficial if the property has outbuildings that need to be secured inde-
pendently of a main area or if the home has a separate apartment.
Each partition can have it's own keypad, or a keypad can have access to all partitions. User access to parti-
tions is controlled via access code. A master code can access the entire system and partitions, while a user
code is limited to assigned partitions.
10.1 Partitions
Keypads can be configured to control an individual partition or all partitions.
10.1.1 Single Partition Operation

Single partition keypads provide access to alarm functionality for an assigned partition.
Single partition keypads behave as follows:
• Displays the armed state of the partition.
• Displays open zones, if assigned to the partition the keypad is on.
• Displays bypassed zones and allows zone bypassing or creating bypass groups of zones assigned to
the keypad partition.
• Displays system troubles (system low battery, system component faults/tampers).
• Displays alarms in memory that occurred on the partition.
• Allows the door chime to be Enabled/disabled.
• System test (sounds bells/PGMs assigned to the partition).
• Label programming (zone, partition and user labels for the partition).
• Command output controls (outputs assigned to the partition, or global outputs such as smoke detector
reset).
• Temperatures.
10.1.2 Loaning a Keypad to Another Partition
Keypads can be loaned to operate on other partitions. When a keypad is loaned from either the global state
or from another partition, it may be configured to behave on the loaned partition just as it would if it was
originally assigned there.
Loaning a keypad to another partition does not require an access code; However, no function that requires an
access code can be performed on that partition unless the user’s code has sufficient permissions. The status
of each partition will be identified by a partition flag. For an explanation on partition flags see Table 10-1.
To Loan a Keypad to Another Partition LCD Display

1. Press and hold # for 2 seconds. 1 2 3 4 5 6 7 8
R R - - - - - N
2. Select a partition by pressing digits 1 to 8. The keypad is temporarily loaned

to another partition. If the keypad is inactive for more than 30 seconds, it
reverts to its original mode.
Table 10-1 Partition Flags
LCD Display Flag Description

1 2 3 4 5 6 7 8 1-8 Partition number.
R R A ! - - - N
38
10 Managing Partitions
Table 10-1 Partition Flags (Continued)
LCD Display Flag Description

R Partition is ready to be armed.
N Partition is not ready to be armed.
! Partition is in alarm.
- Partition is not configured
A Partition is armed.
10.2 Fire and CO Zone Types

• If a Fire zone generates an alarm only the partition the fire zone is assigned to will go into alarm.
Other partitions retain their current state.
• If the [F] key on a global keypad is used to generate an alarm all enabled partitions will go into alarm.
• One or more fire keypads may be located on any partition.
• On alarm, the fire auto-scroll display appears on all partition keypads and on all global keypads. Fire
alarm silence and fire system reset may be done directly on any partition keypad. To silence a fire or
CO alarm from a global keypad requires that the global keypad be loaned to one of the partitions.
39
11 Additional Features
11.1 Turning the Chime ON/OFF

Turning the chime on audibly notifies you whenever an entry/exit sensor is tripped.
To turn the Chime ON or OFF LCD Display

• Press * 4 to toggle the Chime ON or OFF for the current parti- Door Chime
Feature ON
tion.
Door Chime
.
Feature OFF
11.2 Audio Verification

Allows the monitoring station to initiate a 2-way audio (talk/listen) or 1-way audio (listen-in only) session
when an alarm has been received. This feature is used to verify the nature of the alarm or determine the
type of assistance required by the occupant.
Must be enabled and configured by installer.
11.3 Visual Verification

Allows the monitoring station to use video clips captured from system motion cameras for verification of
any alarms.
Must be enabled and configured by installer.
11.3.1 System Lockout due to Invalid Attempts

If too many invalid access codes are entered, your system can be configured to automatically lock out
inputs from all keypads, wireless and proximity keys, and SMS commands for a specified duration. When
any keys are pressed, an error tone will sound. FMP keys are still active during Keypad Lockout.
NOTE: Feature and lockout duration must be configured by installer.
11.4 Command Outputs

While being useful for many applications, Command outputs are typically configured to operate items such
as garage doors or electric gates. Additionally, Command outputs can be assigned to follow a schedule
configured by your installer.
Must be configured by installer.
To Activate a Command Output LCD Display

1. Press * 7 and if required enter your [access code]. Output Control <>
Scroll to View
OR
press * and use the scroll keys to navigate to Output Control.
2. Press the number configured to the command output Output
Activated
OR
use the scroll keys to navigate to the desired command output and
press * .
40
11 Ad ditio nal Features
To configure a Command Output to Follow a Schedule LCD Display

1. Press * 7 and use the scroll keys to navigate to Follow Output Control <>
Scroll to View
Schedule and press *
then
OR
Press (*) to
press * 7 9 . Follow Schedule
2. Press the command output #(1-4) to toggle scheduling and if required enter Partition 1 <>
Command O/P 1 Y
your [access code]
OR
use the scroll keys to navigate to the desired command output and
press * to toggle scheduling and if required enter your [access code].
11.5 Cross Zoning

The Control Panel includes the cross zone option that requires a trip on two zones within a given time
period, to start an alarm transmission sequence.
11.6 Swinger Shutdown

The Control Panel has a swinger shutdown feature that when enabled for CP-01 installation, a
programmable number of trips shall shut down the zone.
11.7 Call Waiting

The Control Panel includes a programmable option for call waiting to prevent a call waiting line from
interfering with the alarm verification process. This option is disabled by default.
11.8 Fire Alarm Verification

Fire Alarm Verification is an available option for Fire zones. If configured, once the conditions for alarm
verification are met the fire alarm will sound and an alarm transmission will be sent to the monitoring
station.
41
12 Regulatory Agency Statements
FCC COMPLIANCE STATEMENT has the telephone line in use. To do so, alarm dialing equipment must be
CAUTION: Changes or modifications not expressly approved by Digital connected to a properly installed RJ-31X jack that is electrically in series
Security Controls could void your authority to use this equipment. with and ahead of all other equipment attached to the same telephone line.
This equipment has been tested and found to comply with the limits for a Proper installation is depicted in the figure below. If you have any questions
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits concerning these instructions, you should consult your telephone company
are designed to provide reasonable protection against harmful interference or a qualified installer about installing the RJ-31X jack and alarm dialing
in a residential installation. This equipment generates, uses and can radiate equipment for you.
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particu-
lar installation. If this equipment does cause harmful interference to radio
or television reception, which can be deter-mined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
- Re-orient the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How
to Identify and Resolve Radio/Television Interference Problems”. This
+HUHE\ '6& GHFODUHV WKDW WKLV GHYLFH LV LQ FRPSOLDQFH ZLWK WKH HVVHQWLDO
booklet is available from the U.S. Government Printing Office, Washington UHTXLUHPHQWVDQGRWKHUUHOHYDQWSURYLVLRQVRI'LUHFWLYH(&
D.C. 20402, Stock # 004-000-00345-4.

7KH FRPSOHWH 5 77( 'HFODUDWLRQ RI &RQIRUPLW\ FDQ EH IRXQG DW
KWWSZZZGVFFRPOLVWLQJVBLQGH[DVS[
The keypads represented in this manual can be used with the following
&=( '6& MDNR Y¿UREFH SURKODģXMH ŀH WHQWR Y¿UREHN MH Y VRXODGX VH YģHPL
Control Units: HS2016, HS2032, HS2064, HS2128. UHOHYDQWQ¯PLSRŀDGDYN\VPÝUQLFH(&

IMPORTANT INFORMATION '$1 '6&HUNO¨UHUKHUYHGDWGHQQHNRPSRQHQWHQRYHUKROGHUDOOHYLNWLJHNUDYVDPW

DQGUHEHVWHPPHOVHUJLWWLGLUHNWLY(&
This equipment complies with Part 68 of the FCC Rules and, if the product '87 +LHUELM YHUNODDUW '6& GDW GLW WRHVWHO LQ RYHUHHQVWHPPLQJLV PHW GH HLVHQ HQ
EHSDOLQJHQYDQULFKWOLMQ(&
was approved July 23, 2001 or later, the requirements adopted by the AC-
),1 '6&YDNXXWWDDODLWWHHQW¦\WW¦Y¦QGLUHNWLLYLQ(&ROHQQDLVHWYDDWLPXNVHW
TA. On the side of this equipment is a label that contains, among other in- )5( 3DU OD SU«VHQWH '6& G«FODUH TXH FH GLVSRVLWLI HVW FRQIRUPH DX[ H[LJHQFHV
formation, a product identifier. If requested, this number must be provided HVVHQWLHOOHVHWDXWUHVVWLSXODWLRQVSHUWLQHQWHVGHOD'LUHFWLYH(&

*(5 +LHUGXUFKHUNO¦UW'6&GD¡GLHVHV*HU¦WGHQHUIRUGHUOLFKHQ%HGLQJXQJHQXQG
to the Telephone Company. 9RUUDXVHW]XQJHQGHU5LFKWOLQLH(&HQWVSULFKW

HS2016 Product Identifier US:F53AL01BHS2128 *5( ˂˜˞˱ˬ˲˭˞ˮ˹˪˱ˬ˯ˤ'6&ˡˤ˨˻˪ˢ˦˹˱˦˞˲˱˛ˤ˰˲˰˧ˢ˲˛ˢ˜˪˞˦˰˺˩˳˶˪ˤ˩ˢ˱˦˯

ˬ˲˰˦˻ˡˤ˯˞˭˞˦˱˛˰ˢ˦˯˧˞˦˩ˢ˹˨ˢ˯˱˦˯˙˨˨ˢ˯˰˴ˢ˱˦˧˚˯˞˪˞˳ˬˮ˚˯˱ˤ˯ˍˡˤˠ˜˞˯(&
HS2032 Product Identifier US:F53AL01BHS2128
,7$ &RQ OD SUHVHQWH OD 'LJLWDO 6HFXULW\ &RQWUROV GLFKLDUD FKH TXHVWR SURGRWWR ª
HS2064 Product Identifier US:F53AL01BHS2128 FRQIRUPH DL UHTXLVLWL HVVHQ]LDOL HG DOWUH GLVSRVL]LRQL ULOHYDQWL UHODWLYH DOOD 'LUHWWLYD
&(
HS2128 Product Identifier US:F53AL01BHS2128 125 '6&HUNO¨UHUDWGHQQHHQKHWHQHULVDPVYDUPHGGHJUXQQOHJJHQGHNUDYRJ
USOC Jack: RJ-31X ºYULJHUHOHYDQWHNUDYLGLUHNWLY()
32/ '6&RĝZLDGF]DľHXU]ÇG]HQLHMHVWZ]JRGQRĝFL]]DVDGQLF]\PLZ\PDJDQLDPL
Telephone Connection Requirements RUD]SR]RVWDĄ\PLVWRVRZQ\PLSRVWDQRZLHQLDPL'\UHNW\Z\:(
A plug and jack used to connect this equipment to the premises wiring and 325 3RUHVWHPHLRD'6&GHFODUDTXHHVWHHTXLSDPHQWRHVW£HPFRQIRUPLGDGH
FRP RV UHTXLVLWRV HVVHQFLDLV H RXWUDV GHWHUPLQD©·HV UHOHYDQWHV GD 'LUHFWLYD
telephone network must comply with the applicable FCC Part 68 rules and (&

requirements adopted by the ACTA. A compliant telephone cord and mod- 63$ 3RUODSUHVHQWH'6&GHFODUDTXHHVWHHTXLSRHVW£HQFRQIRUPLGDGFRQORV
UHTXLVLWRVHVHQFLDOHV\RWURVUHTXLVLWRVUHOHYDQWHVGHOD'LUHFWLYD(&
ular plug is provided with this product. It is designed to be connected to a
6:( '6&EHNU¦IWDUK¦UPHGDWWGHQQDDSSDUDWXSSI\OOHUGHY¦VHQWOLJDNUDYHQRFK
compatible modular jack that is also compliant. See installation instructions DQGUDUHOHYDQWDEHVW¦PPHOVHUL'LUHNWLYHW(&
for details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected
to a telephone line. Excessive RENs on a telephone line may result in the
devices not ringing in response to an incoming call. In most but not all are-
as, the sum of RENs should not exceed five (5.0). To be certain of the num-
ber of devices that may be connected to a line, as determined by the total
RENs, contact the local Telephone Company. For products approved after
July 23, 2001, the REN for this product is part of the product identifier that
has the format US: AAAEQ##TXXXX. The digits represented by ## are
the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier prod-
ucts, the REN is separately shown on the label.
Incidence of Harm
If this equipment (HS2016, HS2032, HS2064, HS2128) causes harm to the
telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice
is not practical, the Telephone Company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
Changes in Telephone Company Equipment or Facilities
The Telephone Company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If
this happens the Telephone Company will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.
Equipment Maintenance Facility
If trouble is experienced with this equipment (HS2016, HS2032, HS2064,
HS2128) for repair or warranty information, contact the facility indicated
below. If-the equipment is causing harm to the telephone network, the Tele-
phone Company may request that you disconnect the equipment until the
problem is solved. This equipment is of a type that is not intended to be re-
paired by the end user.
DSC c/o APL Logistics 757 Douglas Hill Rd, Lithia Springs, GA 30122
Additional Information
Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission or corporation com-
mission for information.
Alarm dialing equipment must be able to seize the telephone line and place
a call in an emergency situation. It must be able to do this even if other
equipment (telephone, answering system, computer modem, etc.) already
42
12 Regulatory Agency Statements
INDUSTRY CANADA STATEMENT The following is a list of warnings applicable when this equipment is con-
NOTICE: The models: HS2128, HS2064, HS2032, HS2016 meet the appli- nected to the New Zealand Telecom Network.
cable Industry Canada Terminal Equipment Technical Specifications. This
is confirmed by the registration number. The abbreviation, IC, before the GENERAL WARNING
registration number signifies that registration was performed based on a Dec- The grant of a Telepermit for any item of terminal equipment indicates only
laration of Conformity indicating that Industry Canada technical specifica- that Telecom has accepted that the item complies with minimum conditions
tions were met. It does not imply that Industry Canada approved the for connection to its network. It indicates no endorsement of the product by
equipment. Telecom, nor does it provide any sort of warranty. Above all, it provides no
NOTICE: The Ringer Equivalence Number (REN) for this terminal equip- assurance that any item will work correctly in all respects with another item
ment is 0.1. The REN assigned to each terminal equipment provides an indi- of Telepermitted equipment of a different make or model, nor does it imply
cation of the maximum number of terminals allowed to be connected to a that any product is compatible with all of Telecom's network services.
telephone interface. The termination on an interface may consist of any com- REVERSE NUMBERING (DECADIC SIGNALLING)
bination of devices subject only to the requirement that the sum of the Ringer Decadic signaling should not be used as it is being progressively phased out
Equivalence Numbers of all devices does not exceed 5. of the network. DTMF dialling is 100% available and it should always be
HS2016 Registration number IC:160A-HS2128 used.
HS2032 Registration number IC:160A-HS2128 LINE GRABBING EQUIPMENT
HS2064 Registration number IC:160A-HS2128 This equipment is set up to carry out test calls at pre-determined times. Such
HS2128 Registration number IC:160A-HS2128 test calls will interrupt any other calls that may be set up on the line at the
same time. The timing set for such test calls should be discussed with the in-
This product is in conformity with EMC Directive 2004/108/EC based on re- staller. The timing set for test calls from this equipment may be subject to
sults using harmonized standards in accordance with article 10(5), R&TTE 'drift'. If this proves to be inconvenient and your calls are interrupted, then
Directive 1999/5/EC based on following Annex III of the directive and LVD the problem of timing should be discussed with the equipment installer. The
Directive 2006/95/EC based on results using harmonized standards. matter should NOT be reported as a fault to Telecom Faults Service.
This product meets the requirements of Class II, Grade 2 equipment as per D.C. LINE FEED TO OTHER DEVICES
EN 50131-1:2006 + A1:2009 Standard. This product is suitable for use in During dialing, this device unit does not provide DC voltage to the series port
systems with the following notification options: connection and this may cause loss of memory functions for the terminal de-
- A (use of two warning devices and internal dialer required), vices (local telephone) connected to T-1, R-1.
- B (self powered warning device and internal dialer required), General operation (ringer sensitivity and loading)
- C (internal dialer and alternate IP/3G communicator required) This device only responds to Distinctive Alert cadences DA1 and DA2.
- D (use of alternate IP/GSM communicator with encryption enabled re- In the event of any problem with this device, it is to be disconnected. A CPE
quired). item connected to one of the device’s terminal ports may be connected di-
rectly in its place. The user should then arrange for the product to be repaired.
The Model HS2016, HS2032, HS2064, HS2128 Should the matter be reported to Telecom as a wiring fault, and the fault is
Control Panel has been certified by Telefication according to EN50131- proven to be due to this product, a call-out charge will be incurred.
1:2006 + A1:2009, EN50131-3:2009, EN50131-6:2008 and EN50136-
1:1997 for Grade 2, Class II, ATS2.
FCC AND INDUSTRY CANADA STATEMENTS FOR WIRELESS
KEYPADS
Models: HS2LCDRF9, HS2LCDRFP9, HS2ICNRF9, HS2ICNRFP9 (oper-
ating in 912-919MHz band) are compliant with applicable FCC Part 15.247
and IC RSS-210 rules.
WARNING! To comply with FCC and IC RF exposure compliance require-
ments, the HS2LCDRF(P)9 or HS2ICNRF(P)9 keypads should be located at
a distance of at least 20 cm from all persons during
normal operation. The antennas used for this product must not be co-located
or operated in conjunction with any other antenna or transmitter.
This device complies with FCC Rules Part 15 and with Industry Canada li-
cense-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2)this
device must accept any interference that may be received or that may cause
undesired operation.
IC:160A – HS2KRFP9
The term “IC” before the radio certification number only signifies that Indus-
try Canada technical specifications were met.
AVERTISSEMENT! Pour répondre aux exigences de conformité de la
FCC et d’Industrie Canada sur les limites d'exposition aux radiofréquences
(RF), les pavés numériques HS2LCDRF(P)9 ou HS2ICNRF(P)9 doivent
être installés à une distance minimale de 20 cm de toute personne lors de leur
fonctionnement usuel. Ces derniers ne doivent pas être situés au même en-
droit, ni être en fonction avec une autre antenne ou un autre transmetteur.
Le present appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisee aux deux
conditions suivantes:
(1)l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioelectrique subi, meme si le brouillage est
susceptible d'en compromettre le fonctionnement.
Le present appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisee aux deux
conditions suivantes:
(1)l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioelectrique subi, meme si le brouillage est
susceptible d'en compromettre le fonctionnement.
43
13 Installer Warning
WARNING Please Read Carefully
N o t e t o I ns ta l l er s positioned. Smoke may not be able to reach the smoke detectors,
This warning contains vital information. As the only individual in such as when the fire is in a chimney, walls or roofs, or on the other
contact with system users, it is your responsibility to bring each side of closed doors. Smoke detectors may not detect smoke from
item in this warning to the attention of the users of this system. fires on another level of the residence or building.
System Failures Every fire is different in the amount of smoke produced and the rate
of burning. Smoke detectors cannot sense all types of fires equally
This system has been carefully designed to be as effective as possi- well. Smoke detectors may not provide timely warning of fires
ble. There are circumstances, however, involving fire, burglary, or caused by carelessness or safety hazards such as smoking in bed,
other types of emergencies where it may not provide protection. violent explosions, escaping gas, improper storage of flammable
Any alarm system of any type may be compromised deliberately or materials, overloaded electrical circuits, children playing with
may fail to operate as expected for a variety of reasons. Some but matches or arson.
not all of these reasons may be:
Even if the smoke detector operates as intended, there may be cir-
Inadequate Installation cumstances when there is insufficient warning to allow all occu-
A security system must be installed properly in order to provide pants to escape in time to avoid injury or death.
adequate protection. Every installation should be evaluated by a Motion Detectors
security professional to ensure that all access points and areas are
covered. Locks and latches on windows and doors must be secure Motion detectors can only detect motion within the designated
and operate as intended. Windows, doors, walls, ceilings and other areas as shown in their respective installation instructions. They
building materials must be of sufficient strength and construction to cannot discriminate between intruders and intended occupants.
provide the level of protection expected. A reevaluation must be Motion detectors do not provide volumetric area protection. They
done during and after any construction activity. An evaluation by have multiple beams of detection and motion can only be detected
the fire and/or police department is highly recommended if this ser- in unobstructed areas covered by these beams. They cannot detect
vice is available. motion which occurs behind walls, ceilings, floor, closed doors,
glass partitions, glass doors or windows. Any type of tampering
Criminal Knowledge whether intentional or unintentional such as masking, painting, or
This system contains security features which were known to be spraying of any material on the lenses, mirrors, windows or any
effective at the time of manufacture. It is possible for persons with other part of the detection system will impair its proper operation.
criminal intent to develop techniques which reduce the effective- Passive infrared motion detectors operate by sensing changes in
ness of these features. It is important that a security system be temperature. However their effectiveness can be reduced when the
reviewed periodically to ensure that its features remain effective ambient temperature rises near or above body temperature or if
and that it be updated or replaced if it is found that it does not pro- there are intentional or unintentional sources of heat in or near the
vide the protection expected. detection area. Some of these heat sources could be heaters, radia-
Access by Intruders tors, stoves, barbeques, fireplaces, sunlight, steam vents, lighting
Intruders may enter through an unprotected access point, circum- and so on.
vent a sensing device, evade detection by moving through an area Warning Devices
of insufficient coverage, disconnect a warning device, or interfere Warning devices such as sirens, bells, horns, or strobes may not
with or prevent the proper operation of the system. warn people or waken someone sleeping if there is an intervening
Power Failure wall or door. If warning devices are located on a different level of
Control units, intrusion detectors, smoke detectors and many other the residence or premise, then it is less likely that the occupants will
security devices require an adequate power supply for proper oper- be alerted or awakened. Audible warning devices may be interfered
ation. If a device operates from batteries, it is possible for the batter- with by other noise sources such as stereos, radios, televisions, air
ies to fail. Even if the batteries have not failed, they must be conditioners or other appliances, or passing traffic. Audible warn-
charged, in good condition and installed correctly. If a device oper- ing devices, however loud, may not be heard by a hearing-impaired
ates only by AC power, any interruption, however brief, will render person.
that device inoperative while it does not have power. Power inter- Telephone Lines
ruptions of any length are often accompanied by voltage fluctua- If telephone lines are used to transmit alarms, they may be out of
tions which may damage electronic equipment such as a security service or busy for certain periods of time. Also an intruder may cut
system. After a power interruption has occurred, immediately con- the telephone line or defeat its operation by more sophisticated
duct a complete system test to ensure that the system operates as means which may be difficult to detect.
intended.
Insufficient Time
Failure of Replaceable Batteries
There may be circumstances when the system will operate as
This system’s wireless transmitters have been designed to provide intended, yet the occupants will not be protected from the emer-
several years of battery life under normal conditions. The expected gency due to their inability to respond to the warnings in a timely
battery life is a function of the device environment, usage and type. manner. If the system is monitored, the response may not occur in
Ambient conditions such as high humidity, high or low tempera- time to protect the occupants or their belongings.
tures, or large temperature fluctuations may reduce the expected
battery life. While each transmitting device has a low battery moni- Component Failure
tor which identifies when the batteries need to be replaced, this Although every effort has been made to make this system as reli-
monitor may fail to operate as expected. Regular testing and main- able as possible, the system may fail to function as intended due to
tenance will keep the system in good operating condition. the failure of a component.
Compromise of Radio Frequency (Wireless) Devices Inadequate Testing
Signals may not reach the receiver under all circumstances which Most problems that would prevent an alarm system from operating
could include metal objects placed on or near the radio path or as intended can be found by regular testing and maintenance. The
deliberate jamming or other inadvertent radio signal interference. complete system should be tested weekly and immediately after a
System Users break-in, an attempted break-in, a fire, a storm, an earthquake, an
accident, or any kind of construction activity inside or outside the
A user may not be able to operate a panic or emergency switch pos- premises. The testing should include all sensing devices, keypads,
sibly due to permanent or temporary physical disability, inability to consoles, alarm indicating devices and any other operational
reach the device in time, or unfamiliarity with the correct operation. devices that are part of the system.
It is important that all system users be trained in the correct opera-
tion of the alarm system and that they know how to respond when Security and Insurance
the system indicates an alarm. Regardless of its capabilities, an alarm system is not a substitute for
Smoke Detectors property or life insurance. An alarm system also is not a substitute
for property owners, renters, or other occupants to act prudently to
Smoke detectors that are a part of this system may not properly
alert occupants of a fire for a number of reasons, some of which fol- prevent or minimize the harmful effects of an emergency situation.
low. The smoke detectors may have been improperly installed or
44
14 Safety Instructions
WARNING: This equipment has no mains on/off switch. the plug of the direct plug-in power supply is
intended to serve as the disconnecting device if the equipment must be quickly disconnected.
it is imperative that access to the mains plug and associated mains socket/outlet, is never
obstructed.
WARNING: When using equipment connected to the mains and/or to the telecommunication network,
there are basic safety instructions that should always be followed. Refer to the safety
instructions provided with this product and save them for future reference.To reduce the risk
of fire, electric shock and/or injury, observe the following:
• Do not attempt to service this product yourself. Opening or removing the cover may expose you to
dangerous voltage or other risk. Refer servicing to qualified service persons. Never open the device
yourself.
• Any servicing shall be referred to Service Persons only.
• Dispose the used batteries according to the local rules and regulations.
• Do not leave and/or deposit any object on the top of the equipment cabinet. The cabinet, as installed,
is not designed to support any supplementary weight.
• Do not spill any liquids on the cabinet.
• Do not touch the equipment and its connected cables during an electrical storm; there may be a risk of
electric shock.
• Never touch uninsulated wires or terminals unless the Direct Plug In transformer has been discon-
nected.
• Ensure that cables are positioned so that accidents cannot occur. Connected cables must not be subject
to excessive mechanical strain.Do not spill any type of liquid on the equipment.
• Do not use the Alarm system to report a gas leak if the system is near a leak.
• The equipment is stationary/fixed and direct plug-in connected to the mains and shall be installed and
serviced by service persons only.
14.1 Regular Maintenance and Troubleshooting

Keep your Alarm Controller in optimal condition by following all the instructions that are included within
this manual and/or marked on the product.
14.1.1 Cleaning
• Clean the units by wiping with a damp cloth only.
• Do not use abrasives, thinners, solvents or aerosol cleaners (spray polish) that may enter through
holes in the Alarm Controller and cause damage.
• Do not use any water or any other liquid.
• Do not wipe the front cover with alcohol.
14.1.2 Troubleshooting
Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your
Alarm Controller will identify the problem and displays an error message. Refer to the provided list when
you see an error message on the display. If additional help is required, contact your distributor for service.
NOTE: There are no parts replaceable by the end-user within this equipment, except for the keypad
batteries. Dispose of used batteries as per local rules and regulations.
This publication covers the following models x = 9 (912-919MHz UL/ULC systems), 4 (433MHz) or 8
(868MHz).
• HS2016 • HS2LCD • HS2LCDWFx • HS2ICN

• HS2128 • HS2LCDP • HS2LCDWFPx • HS2ICNP
• HS2032 • HS2LCDRFx • HS2LCDWFPVx • HS2ICNRFx
• HS2064 • HS2LCDRFPx • HS2LED • HS2ICNRFPx
45
15 EULA
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components
is copyrighted and is purchased under the following license terms:
• This End-User License Agreement (“EULA”) is a legal agreement between You 6. ARBITRATION - All disputes arising in connection with this Agreement shall be
(the company, individual or entity who acquired the Software and any related determined by final and binding arbitration in accordance with the Arbitration Act,
Hardware) and Digital Security Controls, a division of Tyco Safety Products Can- and the parties agree to be bound by the arbitrator’s decision. The place of arbitration
ada Ltd. (“DSC”), the manufacturer of the integrated security systems and the shall be Toronto, Canada, and the language of the arbitration shall be English.
developer of the software and any related products or components (“HARD-
7. LIMITED WARRANTY
WARE”) which You acquired.
(a) NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is
WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL
intended to be accompanied by HARDWARE, and is NOT accompanied by new
MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE
HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT.
WILL BE UNINTERRUPTED OR ERROR-FREE.
The SOFTWARE PRODUCT includes computer software, and may include asso-
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for
ciated media, printed materials, and “online” or electronic documentation.
problems caused by changes in the operating characteristics of the HARDWARE, or for
• Any software provided along with the SOFTWARE PRODUCT that is associated
problems in the interaction of the SOFTWARE PRODUCT with non-DSC-
with a separate end-user license agreement is licensed to You under the terms of
SOFTWARE or HARDWARE PRODUCTS.
that license agreement.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
• By installing, copying, downloading, storing, accessing or otherwise using the
RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR
SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of
CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S
this EULA, even if this EULA is deemed to be a modification of any previous
ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE
arrangement or contract. If You do not agree to the terms of this EULA, DSC is
AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT
unwilling to license the SOFTWARE PRODUCT to You, and You have no right
ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT
to use it.
AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME
SOFTWARE PRODUCT LICENSE JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
The SOFTWARE PRODUCT is protected by copyright laws and international OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
copyright treaties, as well as other intellectual property laws and treaties. The THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SOFTWARE PRODUCT is licensed, not sold. (d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE
1. GRANT OF LICENSE This EULA grants You the following rights: ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL
(a) Software Installation and Use - For each license You acquire, You may have only one OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED
copy of the SOFTWARE PRODUCT installed. (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER
displayed, run, shared or used concurrently on or from different computers, including a OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES
workstation, terminal or other digital electronic device (“Device”). In other words, if You NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR
have several workstations, You will have to acquire a license for each workstation where AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS
the SOFTWARE will be used. BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO
(c) Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY
but You may only have one copy per license installed at any given time. You CONCERNING THIS SOFTWARE PRODUCT.
may use the back-up copy solely for archival purposes. Except as expressly (e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO
provided in this EULA, You may not otherwise make copies of the SOFTWARE CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
PRODUCT, including the printed materials accompanying the SOFTWARE. CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY,
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You may OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE
not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT
except and only to the extent that such activity is expressly permitted by applicable OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF
law notwithstanding this limitation. You may not make any changes or SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES,
modifications to the Software, without the written permission of an officer of DSC. DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES,
You may not remove any proprietary notices, marks or labels from the Software INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
Product. You shall institute reasonable measures to ensure compliance with the WARNING: DSC recommends that the entire system be completely tested on a
terms and conditions of this EULA. regular basis. However, despite frequent testing, and due to, but not limited to,
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a single criminal tampering or electrical disruption, it is possible for this SOFTWARE
product. Its component parts may not be separated for use on more than one PRODUCT to fail to perform as expected.
HARDWARE unit. Always ensure you obtain the latest version of the User Guide. Updated
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with versions of this User Guide are available by contacting your distributor.
HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as
a single integrated product. In this case, the SOFTWARE PRODUCT may only be used New Zealand Telecom Network
with the HARDWARE as set forth in this EULA. The following is a list of warnings applicable when this equipment is connected to the
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may New Zealand Telecom Network:
not make it available to others or post it on a server or web site. General Warning
(e) Software Product Transfer - You may transfer all of Your rights under this EULA only as The grant of a Telepermit for any item of terminal equipment indicates only that
part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, Telecom has accepted that the item complies with minimum conditions for
You transfer all of the SOFTWARE PRODUCT (including all component parts, the connection to its network. It indicates no endorsement of the product by Telecom, nor
media and printed materials, any upgrades and this EULA), and provided the recipient does it provide any sort of warranty. Above all, it provides no assurance that any item
agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any will work correctly in all respects with another item of Telepermitted equipment of a
transfer must also include all prior versions of the SOFTWARE PRODUCT. different make or model, nor does it imply that any product is compatible with all of
(f) Termination - Without prejudice to any other rights, DSC may terminate this EULA if Telecom's network services.
You fail to comply with the terms and conditions of this EULA. In such event, You must Reverse Numbering (decadic signalling)
destroy all copies of the SOFTWARE PRODUCT and all of its component parts. Decadic signalling should not be used as it is being progressively phased out of the
(g) Trademarks - This EULA does not grant You any rights in connection with any network. DTMF dialling is 100% available and it should always be used.
trademarks or service marks of DSC or its suppliers. Line Grabbing Equipment
3. COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE This equipment is set up to carry out test calls at pre-determined times. Such test calls
PRODUCT (including but not limited to any images, photographs, and text will interrupt any other calls that may be set up on the line at the same time. The
incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, timing set for such test calls should be discussed with the installer. The timing set for
and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. test calls from this equipment may be subject to 'drift'. If this proves to be
You may not copy the printed materials accompanying the SOFTWARE PRODUCT. inconvenient and your calls are interrupted, then the problem of timing should be
All title and intellectual property rights in and to the content which may be accessed discussed with the equipment installer. The matter should NOT be reported as a fault
through use of the SOFTWARE PRODUCT are the property of the respective to Telecom Faults Service.
content owner and may be protected by applicable copyright or other intellectual
D.C. Line Feed to Other Devices
property laws and treaties. This EULA grants You no rights to use such content. All
During dialling, this device unit does not provide DC voltage to the series port
rights not expressly granted under this EULA are reserved by DSC and its suppliers.
connection and this may cause loss of memory functions for the terminal devices
4. EXPORT RESTRICTIONS - You agree that You will not export or re-export the (local telephone) connected to T-1, R-1.
SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export
restrictions.
General Operation (Ringer Sensitivity and Loading).
This device only responds to Distinctive Alert cadences DA1 and DA2
5. CHOICE OF LAW - This Software License Agreement is governed by the laws of the
Province of Ontario, Canada.
46
16 Locating Detectors and Escape Plan
The following information is for general guidance only and it is recommended that local fire codes and regulations be
consulted when locating and installing smoke and CO alarms.
16.1 Smoke Detectors

Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent. Experiments with typical
fires in homes indicate that detectable quantities of smoke precede detectable levels of heat in most cases. For these
reasons, smoke alarms should be installed outside of each sleeping area and on each storey of the home.
The following information is for general guidance only and it is recommended that local fire codes and regulations be
consulted when locating and installing smoke alarms.
It is recommended that additional smoke alarms beyond those required for minimum protection be installed. Additional
areas that should be protected include: the basement; bedrooms, especially where smokers sleep; dining rooms; furnace
and utility rooms; and any hallways not protected by the required units. On smooth ceilings, detectors may be spaced 9.1m
(30 feet) apart as a guide. Other spacing may be required depending on ceiling height, air movement, the presence of joists,
uninsulated ceilings, etc. Consult National Fire Alarm Code NFPA 72, CAN/ULC-S553-02 or other appropriate national
standards for installation recommendations.
• Do not locate smoke detectors at the top of peaked or gabled ceilings; the dead air space in these locations may pre-
vent the unit from detecting smoke.
• Avoid areas with turbulent air flow, such as near doors, fans or windows. Rapid air movement around the detector
may prevent smoke from entering the unit.
• Do not locate detectors in areas of high humidity.
• Do not locate detectors in areas where the temperature rises above 38ºC (100ºF) or falls below 5ºC (41ºF).
• Smoke detectors should always be installed in USA in accordance with Chapter 11 of NFPA 72, the National Fire
Alarm Code: 11.5.1.1.
Where required by applicable laws, codes, or standards for a specific type of occupancy, approved single- and multiple-
station smoke alarms shall be installed as follows:
1. In all sleeping rooms and guest rooms.
2. Outside of each separate dwelling unit sleeping area, within 6.4 m (21 ft) of any door to a sleeping room, the dis-
tance measured along a path of travel.
3. On every level of a dwelling unit, including basements.
4. On every level of a residential board and care occupancy (small facility), including basements and excluding
crawl spaces and unfinished attics.
5. In the living area(s) of a guest suite.
6. In the living area(s) of a residential board and care occupancy (small facility).
Figure 3
Figure 1 Figure 2
Figure 3a Figure 4
47
16 Locating Smoke and CO Detectors
16.2 Fire Escape Planning

There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a
family escape plan be developed and rehearsed.
1. Every family member should participate in developing the escape plan.
2. Study the possible escape routes from each location within the house. Since many fires occur at night, special
attention should be given to the escape routes from sleeping quarters.
3. Escape from a bedroom must be possible without opening the interior door.
Consider the following when making your escape plans:
• Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their
locking mechanisms operate smoothly.
• If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be devel-
oped. This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal.
• If the exit is above the ground level, an approved fire ladder or rope should be provided as well as training in its use.
• Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio doors in winter; outdoor
furniture or equipment should not block exits.
• Each person should know the predetermined assembly point where everyone can be accounted for (e.g., across the
street or at a neighbor's house). Once everyone is out of the building, call the fire department.
• A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do not gather belongings as
this can waste valuable time. Once outside, do not re-enter the house. Wait for the fire department.
• Write the fire escape plan down and rehearse it frequently so that should an emergency arise, everyone will know
what to do. Revise the plan as conditions change, such as the number of people in the home, or if there are changes
to the building’s construction.
• Make sure your fire warning system is operational by conducting weekly tests. If you are unsure about system oper-
ation, contact your installer.
We recommend that you contact your local fire department and request further information on fire safety and escape
planning. If available, have your local fire prevention officer conduct an in-house fire safety inspection.
16.3 Carbon Monoxide Detectors

Carbon monoxide is colorless, odorless, tasteless, and very toxic, it also moves BEDROOM
freely in the air. CO detectors can measure the concentration and sound a loud
alarm before a potentially harmful level is reached. The human body is most BEDROOM BEDROOM
vulnerable to the effects of CO gas during sleeping hours; therefore, CO detectors
should be located in or as near as possible to sleeping areas of the home. For GROUND KITCHEN GARAGE
maximum protection, a CO alarm should be located outside primary sleeping areas FLOOR
or on each level of your home. Figure 5 indicates the suggested locations in the
BASEMENT
home.
Do NOT place the CO alarm in the following areas: CARBON MONOXIDE DETECTOR
• Where the temperature may drop below -10ºC or exceed 40ºC Figure 5
• Near paint thinner fumes
• Within 5 feet (1.5m) of open flame appliances such as furnaces, stoves and fireplaces
• In exhaust streams from gas engines, vents, flues or chimneys
• Do not place in close proximity to an automobile exhaust pipe; this will damage the detector
PLEASE REFER TO THE CO DETECTOR INSTALLATION AND OPERATING INSTRUCTION SHEET FOR
SAFETY INSTRUCTIONS AND EMERGENCY INFORMATION.
48
17 Reference
Fill out the following information for future reference and store this guide in a safe place.
17.1 System Information

Mark if Buttons are Enabled
o [F] FIRE o [M] Medical o [P] PANIC
The Exit Delay Time is _______ seconds.
The Entry Delay Time is _______ seconds.
17.2 Service Contact Information

Central Station Information
Account#: ___________________ Telephone#: __________________
Installer Information:
Company: ___________________ Telephone#: __________________
Battery Installation / Service Date:
_____________________
_____________________
_____________________
IMPORTANT: If you suspect a false alarm signal has been sent to the central monitoring station, call
the station to avoid an unnecessary response.
49
17 Reference
17.3 Access Code and Sensor / Zone information

Master Code [01] : _________________________
Table 17-1 Access Code Reference Sheet
Code Access Code Code Access Code Code Access Code Code Access Code
01 13 25 37
02 14 26 38
03 15 27 39
04 16 28 40
05 17 29 41
06 18 30 42
07 19 31 43
08 20 32 44
09 21 33 45
10 22 34 46
11 23 35 47
12 24 36 48
49 55 61 67
50 56 62 68
51 57 63 69
52 58 64 70
53 59 65 71
54 60 66 72
73 79 85 91
74 80 86 92
75 81 87 93
76 82 88 94
77 83 89 95
78 84 90
50
17 Reference
Table 17-2 Sensor / Zone Information
Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type
01 34
02 35
03 36
04 37
05 38
06 39
07 40
08 41
09 42
10 43
11 44
12 45
13 46
14 47
15 48
16 49
17 50
18 51
19 52
20 53
21 54
22 55
23 56
24 57
25 58
26 59
27 60
28 61
29 62
30 63
31 64
32 65
33 66
51
17 Reference
Table 17-2 Sensor / Zone Information
Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type
67 98
68 99
69 100
70 101
71 102
72 103
73 104
74 105
75 106
76 107
77 108
78 109
79 110
80 111
81 112
82 113
83 114
84 115
85 116
86 117
87 118
88 119
89 120
90 121
91 122
92 123
93 124
94 125
95 126
96 127
97 128
52
17 Reference
NOTES:
53
17 Reference
NOTES:
54
17 Reference
NOTES:
55
© 2014 Tyco International Ltd. and its Respective Companies. All Rights Reserved.
Toronto, Canada • www.dsc.com •
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries].
Any misuse of the trademarks is strictly prohibited and Tyco International Ltd. will aggressively enforce its intellectual property
rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned
by Tyco International Ltd. are the property of their respective owners, and are used with permission or allowed under applicable
laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all prod-
ucts include all features. Availability varies by region; contact your sales representative.

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HS2016/2032/2064/2128 Alarm Panel

V1.0 User Manual

WARNING: This manual contains information on limitations regarding

3 About your Security System 9

4 Securing the Premises 11

5 Emergency Keys and Alarms 20

6 Wireless Keys and other Devices 23

8 Configuring User Functions 30

11.4 Command Outputs..................................................................................................40

12 Regulatory Agency Statements 42

Status Lights Function Keys Emergency Keys

Action Press Section

Stay Arm for 2 seconds + [Access Code*] 4.1.2

Night Arm When armed in stay mode * 1 + [Access Code*] 4.1.3

Quick Arm/Quick Exit * 0 4.1.1

Recall Last Bypass 9 9 9 4.4

Turn Chime ON/OFF * 4 + [Access Code*] OR 8.1

Change Brightness * 6 [Master Code] + 1 2 + 8.1.8

Change Contrast * 6 [Master Code] + 1 3 + 8.1.9

Add/delete User * 5 + [Master Code] + [Access Code] + 1 7.1.1

Reset Smoke Detectors OR * 7 2 5.3

View Troubles * 2 + [Access Code*] + 9.1

View Alarms * 3 + [Access Code*] + 5.4

Perform System Test * 6 + [Master Code] + 0 4 + 3.1.4

Buzzer Volume * 6 + [Master Code] + 1 4 + 8.1.10

2.1 Icon and LED Keypad Symbols

NOTES: For UL listed installations, zones can only be bypassed manually.

2.2 Keypad Models

HS2LCD Alphanumeric LCD keypad

3.1.1 General System Operation

3.1.2 Carbon Monoxide Detection

NOTES: Must be enabled and configured by installer.

3.1.3 Fire Detection

NOTE: Must be enabled and configured by installer.

3.1.4 Testing your System

To perform a Keypad and Siren Test LCD Display

The PowerSeries Neo provides multiple arming modes as described below:

4.1 Arming the System with the Keypad

To Arm the System in Away Mode (Continued) LCD Display

4.1.2 Stay Arming the System with the Keypad

4.1.2.1 Silent Exit Delay

NOTE: For non CP-01 versions, Standard Exit Time is used.

4.1.3 Night Arming the System with the Keypad

• Arming all other internal sensors.

To Arm the System in Night mode LCD Display

4.1.4 No-Entry Arming

An entry through any zone will create an instant alarm.

To No-Entry Arm the System LCD Display

2. Press * 9 and, if required, enter your [access code]. Enter Your

4.1.5 Leaving when the System is Already Armed - Quick Exit

To Quick Exit LCD Display

4.1.6 Exit Delay Time Restart

4.2 Arming the system with a 2-way wireless key

4.3 Arming the system with a Proximity tag

4.4 Bypassing Zones

WARNING: If a zone is not operating properly contact a service person immediately.

Table 4-1 LCD Keypad Zone Indications

LCD Display Indication Description

Activating a Loads a stored bypass group from memory.