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    Grade 12 Term 1 Week 1 - Introduction To Tourism

    Uploaded by

    Maroga Kgothatso Kgonare

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    © All Rights Reserved
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    Grade 12 Term 1 Week 1 - Introduction To Tourism

    Uploaded by

    Maroga Kgothatso Kgonare
    44 views4 pages

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    Grade 12 Term 1 Week 1 - Introduction to Tourism

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    © All Rights Reserved
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    44 views4 pages

    Grade 12 Term 1 Week 1 - Introduction To Tourism

    Uploaded by

    Maroga Kgothatso Kgonare

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Directorate: Curriculum FET

    SUBJECT and TOURISM GRADE 12


    GRADE
    TERM 1 WEEK 1

    TOPIC INTRODUCTION TO GR12 TOURISM

    AIMS OF LESSON As an introduction, learners will get an overview of what Tourism entails as well as the requirements for
    the subject.
     Content Map to be studied
     Programme of Assessment for 2021
     Compulsory Practical Assessment Task (PAT)

    RESOURCES Paper based resources Digital resources


    General Overview of Tourism
    https://www.youtube.com/watch?v=FMF4iL8fRwE

    What is Tourism?
    https://www.youtube.com/watch?v=X5uxoBv-myU

    INTRODUCTION

    Welcome to a new year, Grade 12 Tourism


    learners.

    The purpose of this lesson is to orientate you on


    what the Grade 12 Tourism Curriculum for 2021
    offers. What you’ve learnt in grade 10 & 11 is still
    relevant and will assist you in your grade 12
    Tourism journey.

    You must also know what formal Assessment Tasks


    you must complete during this year.
    Directorate: Curriculum FET

    GRADE 12 TOURISM CONTENT MAP FOR 2021


    CAPS Tourism Sectors Map work and Tourism Attractions
    TOPICS Tour Planning

    Professional Image of Staff in •Location of world-famous icons World Famous icons and
    Concepts, the tourism industry on a color map of the world attractions
    •Conditions of employment •Tour plans and route planning
    •Contract of employment •Compiling a day-by-day •Factors contributing to the
    Skills
    •Purpose and value of a code itinerary success of a tourist attraction
    And of conduct •Compiling a tour budget
    •Health and safety
    Values •Travel documentation
    •World time zones
    CAPS Sustainable and Responsible Domestic, Regional and Culture and Heritage Tourism
    TOPICS Tourism International Tourism

    Concepts, •Three pillars of sustainable Global Events and unforeseen World Heritage Sites
    tourism occurrences of international •Concepts
    Skills •Responsible tourists significance •The role of UNESCO: logo and
    •Codes of conduct for tourist •Forms of payment when main function
    And behaviour travelling internationally •Types of World
    •Demand for responsible •Foreign market share – statistics Heritage Sites: natural and
    Values tourism. regarding inbound international cultural
    •Role players in responsible tourism •A description of all the World
    and sustainable tourism Heritage Sites in South Africa
    Directorate: Curriculum FET

    Concepts, CAPS Foreign Exchange Communication and Customer Marketing


    TOPICS Care
    Skills
    •Foreign exchange Methods to obtain customer •Marketing South Africa as a
    And •The concepts strong and feedback and measure customer tourism destination
    weak rand satisfaction
    Values •Currency conversions •Reasons why service differs from
    •Differentiation between one organisation to another
    bank selling rate (BSR) and •Measuring customer satisfaction
    bank buying rate (BBR) •Impact of the service delivered
    •The effect of exchange by an organisation on its business
    rates on international tourism profitability
    •Exchange rates fluctuations

    Gr 12 program of
    assessment for 2021
    Directorate: Curriculum FET

    2021 GRADE 12 PRACTICAL ASSESSMENT TASK


    The Practical Assessment Task (PAT) is a COMPULSORY practical task that contributes 100 marks towards your final promotional
    mark at the end of your Grade 12 academic year.

    CONSOLIDATION The study of the subject Tourism also highlights:


     The responsibility of all citizens to contribute towards responsible and sustainable tourism practices
    and socio-economic growth.
     The value and importance of appropriate and clear communication
     Having respect for diversity
     The provision and rendering of service excellence
    VALUES Tourism, will empower you to develop and understand the related services in the tourism industry, the
    interdependence of sectors and sub-sectors, and the benefit tourism brings to the South African economy.

    The knowledge, skills, values and attitudes that you will gain in this subject, will enable you to develop an
    appreciation of the heritage, cultural and other diversities of South Africa. Thereby, instilling national pride
    and promoting tolerance (acceptance) towards people in general. Understanding the Tourism content
    will enable you to make informed choices about future career opportunities available within the different
    sectors in tourism.

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