SRMIST / DOE / MAY 2024 / QUESTION BANK

Degree: MBA 1 (Gr 2)

Semester:
Subject Name: Organizational Behaviour
Subject Code: V20PBA105

PART A

Q. No. MCQ Answer

Unit 1
1. What does OB stand for in a business context? Answer: B)
A) Operational Business Organizational
B) Organizational Behavior Behavior
C) Official Bureaucracy
D) Operational Benchmarking

2. Which level of analysis focuses on group dynamics Answer: B)

and teamwork? Group
A) Individual
B) Group
C) Organizational
D) System

3. What is the primary focus of the humanistic approach Answer: D)

in OB? People
A) Efficiency
B) Profit Maximization
C) Technology Integration
D) People

4. Which perspective examines the influence of societal Answer: C)

trends on organizations? Macro
A) Micro
B) Meso
C) Macro
D) System

5. Open System Framework in OB emphasizes Answer: C)

interaction with what? External
A) Internal Processes Environment
B) Individual Behavior
C) External Environment
D) Group Dynamics
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6. Which approach integrates insights from multiple Answer: C)

disciplines such as psychology and sociology? Interdisciplinary
A) Systems Thinking Approach
B) Humanistic Approach
C) Interdisciplinary Approach
D) Open System Framework

7. Motivation theories belong to which level of OB Answer: D)

analysis? Individual
A) System
B) Organizational
C) Group
D) Individual

8. Effective leadership is most closely associated with Answer: A)

which OB focus area? Organizational
A) Organizational Processes Processes
B) Organizational Structure
C) Individual Behavior
D) Group Behavior

9. Cultural differences in global teams are addressed Answer: A)

under which OB perspective? Global
A) Global Dimensions Dimensions
B) Macro Perspective
C) Meso Perspective
D) Micro Perspective

10. Systems Thinking views organizations as: Answer: C)

A) Closed Systems Complex
B) Static Entities Systems
C) Complex Systems
D) Isolated Units

Unit II
1. What does the Big Five personality model include? Answer: B
A) Optimism, Pessimism, Realism, Idealism, Pragmatism
B) Openness, Conscientiousness, Extraversion,
Agreeableness, Neuroticism
C) Intelligence, Wisdom, Creativity, Flexibility, Curiosity
D) Perception, Attitude, Behavior, Cognition, Development
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2. What is emotional intelligence NOT directly related to? Answer: C

A) Empathy
B) Social skills
C) Technical skills
D) Self-regulation

3. Which is a characteristic of auditory learners? Answer: B

A) Prefers graphs and charts

B) Learns best through discussions
C) Enjoys hands-on activities
D) Likes written instructions

4. The VARK model does NOT include which of the Answer: D

following learning preferences?
A) Visual
B) Auditory
C) Kinesthetic
D) Intuitive

5. Which theory suggests that emotions are adaptations Answer: A

that have evolved to increase our survival chances?
A) Evolutionary Theory
B) Cognitive Theory
C) Constructivism
D) Behaviorism

6. Organizational behavior studies: Answer: B

A) Economic theories
B) Individual and group behavior in organizational settings
C) Political structures
D) Geographical influences on business

7. Why is perception important in organizational behavior? Answer D

A. It influences interpersonal relationships
B. It shapes organizational culture
C. It shapes organizational culture
D. All of the above
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8. According to which theory of motivation do individuals assess Answer C

the link between effort, performance, and outcomes?
A. Equity Theory
B. Goal-Setting Theory
C. Expectancy Theory
D. Maslow's Hierarchy of Needs

9. What is a key effect of motivation on work behaviors? Answer A

A. Increased engagement and commitment
B. Reduced adaptability and resilience
C. Decreased engagement and commitment
D. Lower levels of performance enhancement

10. What is the term for strategic efforts to control others' Answer C
perceptions?
A. Self-concept
B. Self-esteem
C. Impression management
D. Self-monitoring

Unit III
1. Which of the following is NOT a characteristic of effective group Answer C
communication?
A. Active listening and empathy
B. Clear and concise message delivery
C. Dominating and controlling behavior by one member
D. Constructive feedback and open-mindedness

2. Which leadership style focuses on maximizing productivity by Answer B

providing clear instructions and closely supervising tasks?
A. Democratic leadership
B. Autocratic leadership
C. Laissez-faire leadership
D. Transformational leadership

3. Conflict resolution strategies in group dynamics include all Answer A

EXCEPT
A. Dictatorship
B. Compromise
C. Avoidance
D. Collaboration

4. What is the primary function of organizational culture? Answer C

A. To enforce strict rules and regulations
B. To maintain a hierarchical structure
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C. To foster employee engagement and alignment with

goals
D. To prioritize individual goals over organizational
objectives

5. How does culture influence strategic decision-making within Answer D

organizations?
A. By discouraging innovation and risk-taking
B. By promoting conformity and resistance to change
C. By prioritizing short-term gains over long-term
objectives
D. By shaping behaviors and practices aligned with
strategic goals

6. Which of the following statements best describes the concept of Answer B

group dynamics?

A) Group dynamics refers to the individual behavior and

characteristics that influence personal success.
B) Group dynamics involves the processes and interactions that
occur within a group of people, including the ways in which they
communicate, make decisions, and manage conflict.
C) Group dynamics is the study of how leadership is structured
within an organization.
D) Group dynamics is solely concerned with the roles individuals
play within a group.

7. Which of the following best describes the concept of Answer B

interpersonal relations?

A) Interpersonal relations refer to the study of group behavior

and dynamics.
B) Interpersonal relations involve the connections and
interactions between two or more individuals, focusing on
communication, emotional exchange, and social behavior.
C) Interpersonal relations are primarily concerned with the
economic transactions between people.
D) Interpersonal relations focus solely on the hierarchical
structure within organizations.

8. Which of the following statements best describes effective Answer B

communication?

A) Effective communication is primarily about ensuring that the

message is sent quickly.
B) Effective communication involves a clear, concise exchange of
information where both the sender and receiver understand the
message and its intent.
C) Effective communication means using technical jargon to
appear knowledgeable.
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D) Effective communication relies solely on written documents

to convey important information
9. Which of the following best describes the purpose of an Answer C
organizational strategy?

A) To outline the daily tasks and responsibilities of employees.

B) To provide a detailed financial statement for the organization.
C) To set long-term goals and determine the actions and
resource allocation necessary to achieve them.
D) To ensure compliance with local and international laws and
regulations.

10. Which of the following best describes a strong organizational Answer B

culture?

A) A culture that is rigid and resistant to change.

B) A culture that is flexible and adaptable to change.
C) A culture that lacks cohesion and consistency.
D) A culture that promotes individualism over teamwork.

UNIT IV
1. Which leadership style focuses on nurturing and developing Answer B
team members?
A. Autocratic leadership
B. Transformational leadership
C. Laissez-faire leadership
D. Transactional leadership

2. What is the primary goal of power centers within organizations? Answer C

A. To increase personal influence
B. To promote organizational change
C. To control resources and information
D. To reduce employee turnover
3. What is the main reason why understanding power and Answer A
politics is important in organizations?
A. To enhance leadership effectiveness
B. To reduce job satisfaction
C. To increase personal wealth
D. To achieve work-life balance

4. Which of the following is NOT a source of power in Answer C

organizations?
A. Rewards
B. Expertise
C. Charisma
D. Formal position

5. What is the primary difference between leaders and managers? Answer D

A. Leaders focus on short-term goals, managers focus on
long-term goals
B. Leaders have expertise, managers have connections.
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C. Leaders have formal authority, managers have informal

authority
D. Leaders inspire and motivate, managers supervise and
coordinate

6. Which of the following best describes the relationship between Answer C

power and politics in organizations?

A) Power and politics are separate concepts that do not

influence each other.
B) Power and politics are synonymous terms and can be used
interchangeably.
C) Power refers to the ability to influence others, while politics
refers to the processes used to gain and exercise power.
D) Politics is a positive force that enhances organizational
effectiveness, while power often leads to conflict and
dysfunction
7. Which of the following is a key step in resolving conflicts within Answer C
an organization?

A) Ignoring the conflict and hoping it resolves itself over time.

B) Avoiding communication with the conflicting parties to
prevent further escalation.
C) Engaging in active listening and open dialogue to understand
each party's perspective.
D) Assigning blame to one party to quickly resolve the conflict
and move forward.

8. Which of the following factors is considered an intrinsic Answer D

motivator for employees?

A) Monetary rewards
B) Job security
C) Recognition and praise
D) Challenging work tasks

9. Which of the following best characterizes autocratic leadership? Answer C

A) Decisions are made collectively by the team.
B) Leaders encourage open communication and participation.
C) Leaders maintain strict control and make decisions without
consulting others.
D) Leaders delegate authority and empower team members to
make decisions.

10. Which of the following characteristics is most associated with Answer C

transformational leadership?

A) Transactional exchanges
B) Maintaining the status quo
C) Inspiring and motivating followers
D) Relying solely on formal authority
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UNIT V
1. What are the main components of organizational design? Answer B
A. Vision, mission, and goals
B. Structure, processes, and culture
C. Sales, marketing, and operations
D. Product, price, place, and promotion

2. What does organizational design primarily involve? Answer C

A. Developing marketing strategies
B. Creating financial reports
C. Structuring and arranging an organization's resources
D. Conducting employee training

3. Which of the following is a type of organizational design? Answer C

A. Marketing strategy
B. Financial analysis
C. Matrix structure
D. HR policy
4. What is a significant challenge of organizational design? Answer A
A. Lack of leadership
B. Overcommunication
C. Standardization
D. Rapid decision-making

5. Which of the following is NOT a determinant of organizational Answer D

design?
A. Company Culture
B. Market Demand
C. Technological advancements
D. Employee Salaries

6. Which of the following best describes the relationship between Answer C

strategy and goals in an organizational context?

A. Goals are long-term plans that define the direction of the

organization, while strategy consists of short-term actions to
achieve these goals.
B. Strategy and goals are the same; both terms are used
interchangeably in the organizational context.
C. Goals define what an organization aims to achieve, and
strategy outlines the plan of action to reach those goals.
D. Strategy is about setting specific, measurable targets, whereas
goals are broad guidelines without any specific plans
7. In an organizational context, which statement best describes the Answer B
concept of hierarchy and authority?

A. Hierarchy refers to the arrangement of individuals based on

their skills, while authority refers to the power to make decisions
and command resources.
B. Hierarchy is the vertical division of authority and
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responsibility, and authority is the right to give orders and make

decisions.
C. Hierarchy ensures all employees are at the same level of
authority, and authority ensures there is no need for
supervision.
D. Hierarchy and authority both mean having multiple leaders at
the same level making decisions collectively.

8. Which of the following best describes a hybrid organizational Answer A

structure?

A. A structure that combines elements of functional and

divisional structures to leverage the benefits of both.
B. A structure that merges traditional hierarchical and flat
organizational models to ensure equal power distribution.
C. A structure that only focuses on either product lines or
geographical regions, but not both.
D. A structure where employees are cross-trained to perform
multiple unrelated functions within the organization
9. Which of the following characteristics is most associated with a Answer C
mechanistic organizational structure?

A. High degree of flexibility and low levels of formalization.

B. Decentralized decision-making with a focus on innovation.
C. Rigid hierarchical structure with centralized authority and
strict rules.
D. Emphasis on team-based projects and fluid roles.

10. Which of the following best describes the concept of strategic Answer C
alignment within an organization?

A. The process of setting short-term operational goals that are

independent of the organization's long-term vision.
B. Ensuring that all employees are equally skilled in every
function of the organization.
C. Aligning the organization’s structure, resources, and activities
with its strategy to achieve its goals and objectives.
D. Focusing on individual performance metrics without
considering the overall strategic direction of the organization

PART B

Q. No. Short-Answer Questions

Unit 1
1. Examine the role of individual behavior in organizational effectiveness.
Discuss how understanding individual differences in attitudes,
motivation, and perception can enhance leadership strategies
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2. Analyze the importance of effective communication in the workplace.

How does it contribute to improving teamwork and resolving conflicts
within teams?

3. Discuss the impact of motivation on employee performance. Describe

how motivational theories can be applied to increase productivity and
job satisfaction in an organizational setting.

4. Outline the process and strategies for managing organizational change.

What are the key considerations for leaders to mitigate resistance and
ensure a smooth transition?

5. Describe the concept of organizational culture and its influence on

employee behavior and organizational success. How can leaders
cultivate a positive organizational culture that aligns with the
company's goals?

Unit II
1. Discuss the impact of the Big Five personality traits on team dynamics
within an organization. Provide examples for each trait.
2. Analyze the importance of empathy in emotional intelligence and its
impact on leadership effectiveness.
3. Explain the significance of the experiential learning theory in
professional development programs
4. Evaluate the impact of the Broaden-and-Build theory on personal
growth and relationship building.
5. Explain how the application of social learning theory can enhance
performance in a workplace setting.
Unit III
1. Discuss the key elements of group dynamics and explain how these
elements can impact the effectiveness of a team. Use examples to
illustrate your points.
2. Explain the key components of effective interpersonal relations and
discuss how they contribute to building strong relationships. Provide
examples to support your answer.
3. Discuss the key elements of effective communication and explain how
these elements contribute to successful interpersonal interactions.
Provide examples to support your answer.
4. Explain the key components of an organizational strategy and discuss
how each component contributes to the overall success of an
organization.
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5. Explain the concept of strong and weak organizational culture. Provide

examples of how each type of culture can impact an organization's
performance and success.

UNIT IV
1. Discuss the concept of leadership styles, highlighting at least three
different styles commonly observed in organizations.

2. Explain the concept of charismatic leadership, outlining its key

characteristics and distinguishing it from other leadership styles.
Discuss the potential advantages and disadvantages of charismatic
leadership for organizational performance and employee motivation.

3. Compare and contrast the roles and responsibilities of leaders and

managers within organizations.

4. Discuss the concept of power within organizations, highlighting at

least three primary sources of power that individuals or groups may
leverage to influence others.

5. Analyze how power centers emerge and evolve within organizational

structures, considering factors such as expertise, access to resources,
and influence over decision-making processes.

UNIT V
1. Discuss the importance of strategic alignment within an organization. Explain
how strategic alignment can impact organizational performance and provide
examples of strategies that organizations can implement to achieve alignment
2. Explain the role of environmental factors in shaping organizational strategy.
Identify and discuss at least three key environmental factors that organizations
must consider and analyze how these factors can influence strategic decisions.

3. Discuss the key determinants of organizational design, explaining how each

factor influences the structure and functioning of an organization. Provide
examples to support your explanation.

4. Compare and contrast centralization and decentralization in organizational

design. Discuss the advantages and disadvantages of each approach, providing
real-world examples to illustrate your points

5. Explain the five key components of organizational design and discuss how each
component influences the effectiveness of an organization
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PART C

Q. No. Long-Answer Questions

Unit 1
1. Discuss the role of leadership in shaping organizational culture and its
subsequent impact on achieving organizational success. Include in
your answer the mechanisms through which leaders influence culture
and strategies they can employ to cultivate a positive organizational
culture that aligns with the company's goals.
2. Discuss the nature of organizational behavior (OB). Explain its key
characteristics and how understanding these characteristics can benefit
managers in improving organizational effectiveness. Provide examples
to support your discussion.

Unit II
1. Evaluate the role of Emotional Intelligence (EI) in managing workplace
conflicts. Discuss how each component of EI contributes to effective
conflict resolution, providing examples for each.
2. Analyze the significance of understanding and applying different
learning theories in educational curriculum design. Discuss how each
major theory can influence curriculum development and enhance
student learning, providing examples for each.
Unit III
1. Analyze the various factors that influence group dynamics and their
implications for team performance. In your answer, discuss at least
four key elements and provide real-world examples to illustrate your
points.

2. Evaluate the key components of effective interpersonal relations and

their impact on personal and professional environments. In your
answer, discuss at least four components and provide real-world
examples to illustrate how these components enhance relationship
quality and effectiveness.

UNIT IV
1. Analyze the potential benefits of transformational leadership for
organizational performance, employee engagement, and innovation
2. Explore how organizational culture and leadership styles can influence
the distribution and exercise of power within organizations.

UNIT V
1. Discuss in detail the five key components of organizational design. Explain how
these components interrelate and why their alignment is crucial for
organizational success.
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2. Explain the different types of organizational design and discuss the advantages
and disadvantages of each. Provide examples to illustrate how various
organizations might implement these designs in practice.