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    Resume Rohit HG

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    Resume Rohit HG

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    Resume Rohit Hg

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    Resume Rohit HG

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    ROHITH G

    CAREER OBJECTIVE
    Objective to work in an organization which provides opportunities for
    growth, learning and scope for the implementation of my skills and
    hence give my best to the organization. I am looking for an opportunity
    to contribute towards the growth of an organization as a Management
    Lead with effective campaigns that meet the firm goals.

    EDUCATION CONTACT
    P.G Degree: M.B.A (Marketing & Systems Management) Phone: 91-7259396729
    Bharathiar University – Coimbatore 11/2021-05/2023 Email: rohithgoffical@gmail.com
    CGPA: 7.1
    U.G Degree: B.E. Mining Engineering SKILLS
    Acharya Institute of Technology- Bangalore 08/2016- 09/2020 Customer relationship management,
    CGPA- 6.81 Marketing research,
    Product Management,
    Social media escalation,
    EXPERIENCE Marketing Communication,
    Business Development,
    Customer Relationship Executive 10/2020 - 09/2021 Content Writing,
    Girnar care - Bangalore Data collection & visualization,
    • The Executive in Operations Department always Data analysis & Reporting,
    maintained client (Rapido) customer focus and responded
    to customer complex inquiries over Email, Outbound calls,
    Live Chats and Social media escalation. STRENGTHS
    • Worked on taking ownership of issues raised by users/experts - Good Interpersonal and
    and with cross functional teams to investigate. escalate and Communication skills.
    resolve them at the earliest for customer delight. maintained - Good at handling stress and
    knowledge of all existing and upcoming services of the working under deadlines.
    company. - Ability to work in a team and
    • Helping with capturing customer feedback and Leadership quality.
    channelizing to internal teams for appropriate action and - Positive Attitude.
    provided maximum customer satisfaction (Csat) in a day
    • Monitored real time dashboards and coordinated with experts
    whenever required. PROJECTS
    -A study on social media marketing
    Facebook Ad campaign and Data
    CERTIFICATIONS visualization using R and Tableau.
    • Business Analytics using R and Tableau. Brainswig
    Edutech.Pvt.Ltd. -A Study on the impact of ICT tools
    • Customer Relationship Management. Swayam course. on the performance of Letstransport
    offered by IIM., Bangalore. in Chennai.
    • Customer Service: Knowledge Management. Linkedln
    • Initiating and Planning Projects from the University of LANGUAGES
    California. Irvine. Coursera. To Write - English, Tamil
    To Speak- English, Tamil, Kannada
    BLOGS
    • Reckoning on wreck of ICT tools
    • Technologies Which Will Transform Mining Industry
    • Application-of-3d-printing-technology

    PERSONAL DETAILS
    Date of birth: 22.12.1998
    Native place: Chennai
    Preferred work location: Bangalore, Chennai

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