CBAP Exam Prep / Mock Questions

in 2024
CBAP certification is the Gold Standard Certification for
Senior Business Analysts. The CBAP exam is a computer-
based test consisting of 120 multiple-choice questions.
You have 3.5 hours to complete the exam. The questions
are randomly generated from a pool of questions. You
need to choose the most suitable answer. Answering
CBAP questions requires a comprehensive understanding
of the BABOK Guide and the ability to apply the concepts
to real-world scenarios.

Out of 120 questions, about 40 are long scenario / case

type of questions. These questions describe a scenario in
detail and can be 4 to 6 paragraphs long. Expect 3 to 4
questions on each case type questions. Usually, 35 to 45
questions are from this category. These questions usually
appear in the beginning part of the CBAP question set. As
these questions are harder to attempt, you may attempt
them later.

Remaining 80 are short scenario-based questions. These

questions describe a short scenario and usually one
paragraph long. Usually, 75 to 85 questions are from this
category. These questions usually appear in the later part
of the CBAP question set.
CBAP Mock Questions (Answers after the questions
section)
Case 1
Owing to increased regulatory scrutiny, overwhelming
number of regulations, and complex market, credit and
operational risks, financial institution FinTech Corp Inc. felt
the need to adopt a more effective and integrated GRC
approach that would replace multiple systems catering to
individual departments and functions.
FinTech Corp decides to go with Delaware Inc., an
organization with a wealth of experience in the GRC
solutioning space, amassed over 20 years in order to
assist them with ensuring compliance with regulatory
requirements, increased collaboration between teams and
enhanced business performance.
Delaware’s Governance, Risk and Compliance solution
called GRCPerfect has primarily been developed for the IT
and ITES domain with the objective to help companies
implement Governance, Quality, and Information Security
Management Systems in an integrated manner. It has
various modules, one of which is the project management
module, where users can plan and track projects and
programs using standards such as CMMI, ISO 9001, ISO
27001 etc.

Key benefits of deploying GRCPerfect are:

 Minimum 50% effort reduction in deploying GRC
frameworks in the organization

 Unified tool to implement best practices from multiple-

world class frameworks such as ISO (9001, 27001,
20000, 14000, 18000), CMMI, ITIL, Business
 Senior Management and client visibility into
Organizational, Account and Project level
performance parameters
 Improved data and metrics integrity, thus helping in
better decision making
 Significant help in ongoing process sustenance
beyond audit and assessment
 Complete automation of project management artifacts
and reporting – significant savings on management
effort
Key features of GRCPerfect are:

 Complete Program and Project Planning and Tracking

supporting CMMI, ISO 9001, ISO 27001 and Agile
 Schedule, Defect, Effort, Risk, Issue, Change
Requests, Quantitative Process Management, Sub-
Process Metrics and other 40+ data capture needed
by CMMI, ISO 9001 and ISO 27001
 Supports workflow for approvals in Time Sheet,
Requests
 Supports flexible organizational hierarchy
 Complete role-based permissions for data
confidentiality and integrity
  Multi-level view – From Organization to Account to
Project
 Status and Metrics reports generated automatically
from the system
 Built on industry standard Microsoft SQL Server
and .Net
 Completely web-enabled and does not require any
installation on user machines
 Light-weight interface making it suitable to work on
internet
 Compliance management includes audit planning,
tracking and reporting
 Best practices drawn from internationally renowned
organizations
 Substantially reduced time and effort in model
adoption and implementation
 Enables complete context and role-based view of
policies and processes
 Configurable to company’s requirements
 Available to the Client as an Open-Code option which
enables Client to obtain the source code of the
product
FinTech Corp would like Delaware Inc. to customize the
solution to suit its need. The business analyst from
Delaware Inc. in discussion with the stakeholders of
FinTech Corp has developed the following requirements:

Q1: FinTech Corp. has asked the BA to plan the GRC

system such that it can handle an increased number of
users anywhere between 1000 to 10000 in the next 5
years. The REQ2000 is missing which of the following
characteristics?

A.Specific
B.Consistent
C. Concise
D. Feasible
Q2: FinTech Corp would like to have visual dashboards
with Red, Green, Amber indicators providing its senior
management with at a glance awareness of the
organization’s current performance. How can the BA make
requirement REQ7000 more specific?

A.The dashboard shall have color coded indicators like

red, green etc.
B.The dashboard shall have colors coded indicators like
red (#FF0000), amber (#FFFF00) and green
(#00FF00)
C. The dashboard shall have the ability to drill down
to the extent possible
D. The dashboard shall have three color coded
indicators and the ability to drill down multiple levels
Q3: There’s a need from various project teams in FinTech
Corp that the system must have a functionality to add
attachments to various transaction documents and master
records. How can the requirement REQ9000 be made
unambiguous?

A.When a new attachment is added to the document,

the application shall generate an attachment ID.
 B.The system shall allow users to attach one or more
images or documents in PDF, Word, Excel,
PowerPoint and Visio format to the selected
requirement.
C. The system shall allow users to manage
attachment content.
D. The system shall not allow users to attach
documents beyond a size limit.
Q4: As a web-based system may behave exactly as
desired in one browser but might have issues in other
browsers which may hamper the functionality of the
solution, the key stakeholders have insisted on the ability
of the solution to be easily viewed across different
browsers. This requirement belongs to which NFR
category?

A.Scalability
B.Security
C. Stability
D. Portability
Q5: Among the following requirements, which one will
provide the maximum value to the stakeholders?

A.Having a visual dashboard indicating the issues

tracked and resolved for the most important project so
that senior management can focus on ways to
enhance the performance of that particular project.
B.Allowing the project manager to view attachment
related to work product, policies, guidelines within the
schedule itself.
 C. Having the ability to drill down and create open
ended WBS for adding a large number of multiple
tasks on an ongoing basis for long term, open-ended
projects.
D. Ability to get an insight of the performance of all
projects in the organization and be able to project
revenue.
Q6: A is a business analyst for Project R. Stakeholder Z
has good familiarity with traceability chains. Z insists that
the project follows the approach. Business analyst A's
response should be

A.Accept the stakeholder’s suggestion as traceability

matrix is very popular.
B.Explain that there are many ways to maintain
traceability.
C. Traceability is not required as the project is of
medium complexity.
D. Maintain traceability only at feature level.
Q7: Stakeholder S provided the following requirement,
“The system should be able to manage schedule”. The
project glossary document does not describe the verb,
Manage. It is possible that the term manage can be
broken down further. The reason why the requirement
needs revision is because the requirement is

A.Not clear.
B.Not atomic.
C. Not testable.
D. Not understandable.
Q8: While discussing with Implementation SMEs of
Project X, Business analyst A finds that the
implementation team is working on integrating a map
feature. The same feature was already implemented in
Project Q. The reason for repeat development could be
because

A.Past requirements were not baselined.

B.Past requirements were not tested.
C. Past requirements were not maintained.
D. Past requirements were not packaged.
Q9: A works as the business analyst for a project to
introduce a new electronic gadget. Projects such as this
have been lengthy, involved multiple stakeholders, and
included thousands of requirements. When selecting a
business analysis approach for the project, which of the
following is A most likely to consider?

A.A predictive approach because of the highly regulated

environment
B.An adaptive approach because these approaches
tend to be better for new products
C. The approach depends on more factors than are
given
D. A combination of predictive and adaptive
approaches; given the complexity of the project
Q10: A has scheduled a focus group to determine the
current attitudes towards a new product that the company
is developing. Stakeholder S suggests using the Kano
model. Another stakeholder R argues that the group
should use the benchmarking approach. What should
business analyst A do?

A.Adopt the benchmarking approach as the stakeholder

has high authority.
B.Explain that multiple techniques can’t be used for
elicitation.
C. Since 'A' knows Kano model, choose the same.
D. Explain that multiple techniques can be used for
elicitation.
Q11: A is a business analyst for Project P. A obtained
signoff on requirements from three stakeholders; the
sponsor, the project manager, and the product manager.
The project management office rejected A's requirements
for implementation due to insufficient signoffs. What
should have A checked for?

A.Whether the requirements signoff was matching the

RACI matrix.
B.Project manager's preference for signoff.
C. Lack of quality assurance team's signoff.
D. Lack of implementation team's signoff.
Q12: Business Analyst A is working on a project to
automate several business processes. A just received
confirmation of the budget and it is clear that there is
enough money to either build an in-house solution or
purchase a COTS package. What is the most logical next
step for A?

A.Pursue an RFP.
 B.Pursue an RFI.
C. Purchase a COTS product as budget is available.
D. Insist on developing an in-house solution.
Q13: Business analyst A is implementing a new order
processing system for a direct marketer. A is concerned
that with the holiday season approaching, the system’s
performance may be inadequate. A could not find any
document which has the application performance criteria
mentioned. A would like to evaluate the performance of
the system, but can’t because

A.The performance metrics have not been defined.

B.The stakeholder and solution requirements were
incomplete and the stakeholders complained of poor
solution performance.
C. When A gathered the actual performance
metrics, A found that the solution performance was
indeed better than anticipated.
D. Neither the solution validation nor the
organizational readiness assessment had been
completed.
Q14: Business analyst B uses hierarchical decomposition
to break down B's business analysis deliverables into
activities and tasks. B then adds the hours needed and
can give an accurate estimate of the time needed to
complete the BA work. What type of estimation has
Business analyst B used?

A.Delphi estimation.
B.Historic analysis.
 C. Parametric estimation.
D. Bottom-up estimation.
Q15: Business analyst A conducted several interviews this
week for a project. Several problems have come up. As
many issues have come up, A's project manager
suggested that A tracks the issues formally in an item
tracker. Why?

A.In order to use it for historical purposes and project

planning by the project manager.
B.To ensure that the issues produced during elicitation
are tracked down to resolution.
C. Used to ensure that the help desk and service
management teams are kept in loop.
D. Issue tracking is not expected in agile based
projects
Answers to Questions

Question 1

Correct Option: A. Specific

Explanation: REQ2000 does not clearly say how many

number of users and hence is not specific.
Question 2

Correct Option: B. The dashboard shall have colors

coded indicators like red (#FF0000), amber (#FFFF00)
and green (#00FF00)
Explanation: Option b is specific as it also provides the
color codes to avoid any kind of confusion.

Question 3

Correct Option: B. The system shall allow users to attach

one or more images or documents in PDF, Word, Excel,
PowerPoint and Visio format to the selected requirement.

Explanation: This requirement clearly tells in which

format the attachments can be done.

Question 4

Correct Option: D. Portability

Explanation: Ability to work in multiple environments is

Portability.

Question 5

Correct Option: D. Ability to get an insight of the

performance of all projects in the organization and be able
to project revenue.

Explanation: REQ6000 has a value of 5

Question 6

Correct Option: B. Explain that there are many ways to

maintain traceability.
Explanation: All activities in business analysis can be
carried in multiple ways and there is no unique best way.

Page vi - The BABOK® Guide should not be construed to

mandate that the practices described in this publication
should be followed under all circumstances. Any set of
practices must be tailored to the specific conditions under
which business analysis is being performed.

Question 7

Correct Option: B. Not atomic.

Explanation: Words like "Manage" can be broken down,

so they are non-atomic.

BABoK V3.0 - Section 7.2.4 - Elements - Atomic - self-

contained and capable of being understood independently
of other requirements or designs.

Question 8

Correct Option: C. Past requirements were not

maintained.

Explanation: Not maintaining requirements results in the

same requirements being implemented multiple times.
BABoK V3.0 - Section 5.2.1 - Purpose - The purpose of
Maintain Requirements is to retain requirement accuracy
and consistency throughout and beyond the change
during the entire requirements life cycle, and to support
reuse of requirements in other solutions.
Question 9

Correct Option: C. The approach depends on more

factors than are given

Explanation: Remember; often the factors can be more

than those given in the question

BABoK V3.0 - Section 3.1.4 - Elements - Paragraph 9 -

Other considerations that may affect the approach include:

 the change is complex and high risk;

 the organization is in; or interacts with; heavily
regulated industries;
 contracts or agreements necessitate formality;
 stakeholders are geographically distributed;
 resources are outsourced;
 staff turnover is high and/or team members may be
inexperienced;
 requirements must be formally signed off; and
 business analysis information must be maintained
long-term or handed over for use on future initiatives.
Question 10

Correct Option: B. Explain that multiple techniques can

be used for elicitation.

Explanation: Techniques are not mutually exclusive.

Point to remember.
BABoK V3.0 - Section 1.4.5 - Techniques - Techniques
provide additional information on ways that a task may be
performed. The list of techniques included in the BABOK®
Guide is not exhaustive. There are multiple techniques
that may be applied alternatively or in conjunction with
other techniques to accomplish a task. Business analysts
are encouraged to modify existing techniques or engineer
new ones to best suit their situation and the goals of the
tasks they perform.

Question 11

Correct Option: A. Whether the requirements signoff was

matching the RACI matrix.

Explanation: Remember: All sign-offs are conducted as

per the defined RACI matrix.

BABoK V3.0 - Section 3.1.4.6 - Acceptance - The

business analysis approach is reviewed and agreed upon
by key stakeholders. In some organizations, the business
analysis process may be more structured and require key
stakeholders to sign off on the approach to ensure all
business analysis activities have been identified,
estimates are realistic, and the proposed roles and
responsibilities are correct.

Question 12

Correct Option: B. Pursue an RFI.

Explanation: It is always better to collect information
before deciding. Availability of funds is one factor, not the
only factor.

BABoK V3.0 - Section 10.49.2 - Description - The

assessment may be formal through the submission of a
Request for Information (RFI), Request for Quote (RFQ),
Request for Tender (RFT), or Request for Proposal (RFP).

Question 13

Correct Option: A. The performance metrics have not

been defined.

Explanation: The value of a solution is difficult to

determine without defining the performance metrics.
BABoK V3.0 - Section 8.2.4 - Elements - .1 Solution
Performance versus Desired Value Business analysts
examine the measures previously collected in order to
assess their ability to help stakeholders understand the
solution’s value.

Question 14

Correct Option: D. Bottom-up estimation.

Explanation: Work Breakdown Structure (WBS) approach

helps in bottom-up estimation. BABoK V3.0 - Section
10.19.3 - Elements Paragraph 3 - Bottom-up: using the
lowest-level elements of a hierarchical breakdown to
examine the work in detail and estimate the individual cost
or effort, and then summing across all elements to provide
an overall estimate.

Question 15

Correct Option: B. To ensure that the issues produced

during elicitation are tracked down to resolution.

Explanation: This is the main purpose of problem

tracking. BABoK V3.0 - Section 10.26.1 - Purpose - Item
tracking is used to capture and assign responsibility for
issues and stakeholder concerns that pose an impact to
the solution.