28.DoD Records Management Program
28.DoD Records Management Program
28.DoD Records Management Program
INSTRUCTION
NUMBER 5015.02
February 24, 2015
Incorporating Change 1, August 17, 2017
DoD CIO
1. PURPOSE. This instruction reissues DoD Directive (DoDD) 5015.2 (Reference (a)) as a
DoD instruction (DoDI) in accordance with the authority in DoDD 5144.02 (Reference (b)) to
establish policy and assign responsibilities for the management of DoD records in all media,
including electronic, in accordance with subchapter B, chapter XII, of Title 36, Code of Federal
Regulations (CFR) and chapters 29, 31, 33, and 35 of Title 44, United States Code (References
(c) and (d)).
a. OSD, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff
(OCJCS) and the Joint Staff, the Combatant Commands (CCMDs), the Office of the Inspector
General of the Department of Defense, the Defense Agencies, the DoD Field Activities, and all
other organizational entities within the DoD (referred to collectively in this instruction as the
“DoD Components”).
a. The information and intellectual capital contained in DoD records will be managed as
national assets. Effective and efficient management of records provides the information
foundation for decision making at all levels, mission planning and operations, personnel and
veteran services, legal inquiries, business continuity, and preservation of U.S. history.
and peacetime. Records are evidence of DoD Component organization, functions, policies,
procedures, decisions, and activities pursuant to References (c) and (d), and will be maintained in
accordance with guidance issued by National Archives and Records Administration (NARA),
and Office of Management and Budget (OMB) M-12-18 (Reference (e)), and OMB Circular A-
130 (Reference (f)).
c. DoD records must be managed in compliance with this instruction and References (c) and
(d) while protecting the legal and financial rights and interests of the Federal Government and of
persons affected by U.S. Government (USG) activities.
d. Essential records (formerly vital records) will be identified, protected, and managed to
ensure availability after an event that disrupts normal operations to support continuity of
operations and to protect rights and interests in accordance with Reference (c).
d e. Records schedules will be developed for all DoD records. All DoD records will be
covered by a records schedule. Approval of the schedules must be obtained from NARA in
accordance with Reference (c).
f. All permanent electronic records will be managed electronically for eventual transfer and
accessioning to NARA in an electronic format.
(1) For new systems EIS and IT services, records will be managed electronically by
building recordkeeping functionality provided by the EIS or IT service, or by transferring records
to an electronic recordkeeping repository, such as a records management solution that is
compliant with Reference (h)(i).
Change 1, 08/17/2017 2
DoDI 5015.02, February 24, 2015
(2) For existing systems EIS and IT services, records will be managed electronically,
manually, or a combination of both. To manage records electronically, recordkeeping
functionality will be built into provided by the EIS or IT service, or records will be transferred to
an electronic recordkeeping repository, such as a records management solution that is compliant
with Reference (h)(i).
i. Records created, sent, or received using electronic messaging accounts must be managed
electronically, including the capability to identify, retrieve, and retain records for as long as they
are needed, in accordance with part 1236.22 of Reference (c) and in accordance with Reference
(i), NARA Bulletin 2012-02 (Reference (j)), or NARA Bulletin 2013-02 (Reference (k)), as
applicable.
h k. Electronic records, and EIS, and IT services must be interoperable at the DoD
Component and interagency levels where data is shared or transferred to another federal agency,
such as the Department of Veterans Affairs or NARA. Metadata, standards, and/or mediation
will be used in accordance with DoDI 8320.02 and DoD CIO Memorandum (References (k) and
(l)) (Reference (l)).
i. Vital records will be identified, protected, and managed to ensure they are available in the
event of a catastrophic event to support continuity of operations in accordance with Reference
(c).
k m. DoD personnel will receive overview records management training annually in order to
understand their responsibilities in managing DoD information as records and how to carry out
these responsibilities.
n. Non-official electronic messaging accounts, with very few exceptions, must not be used to
conduct official DoD communications in accordance with DoDI 8550.01 (Reference (m)). If a
Change 1, 08/17/2017 3
DoDI 5015.02, February 24, 2015
DoD employee uses a non-official electronic messaging account, the employee must copy the
message to his or her official electronic messaging account when the record is first transmitted,
or must forward a complete copy of the record to their official electronic messaging account
within 20 days of the record’s original creation or transmission pursuant to Reference (d).
5. RELEASABILITY. Cleared for public release. This instruction is available on the Internet
from the DoD Issuances Website at http://www.dtic.mil/whs/directives. the Directive Division
Website at http://www.esd.whs.mil/DD/.
Enclosures
1. References
2. Responsibilities
Glossary
Change 1, 08/17/2017 4
DoDI 5015.02, February 24, 2015
ENCLOSURE 1
REFERENCES
(a) DoD Directive 5015.2, “DoD Records Management Program,” March 6, 2000 (hereby
cancelled)
(b) DoD Directive 5144.02, “DoD Chief Information Officer (DoD CIO),” April 22, 2013
November 21, 2014
(c) Subchapter B, chapter XII of Title 36, Code of Federal Regulations
(d) Title 44, United States Code
(e) Office of Management and Budget and National Archives and Records Administration M-
12-18, “Managing Government Records Directive,” August 24, 2012
(f) Office of Management and Budget Circular A-130, “Managing Information as a Strategic
Resource,” July 28, 2016
(f)(g) Department of Defense Chief Information Officer Memorandum, “Defense Information
Enterprise Architecture, Version 2.0,” August 10, 2012
(g)(h) National Archives and Records Administration, “Federal Enterprise Architecture Records
Management Profile, Version 1.0,” December 15, 2005
(h)(i) DoD 5015.02-STD, “Electronic Records Management Software Applications Design
Criteria Standard,” April 25, 2007
(i)(j) National Archives and Records Administration Bulletin 2012-02, “Guidance on Managing
Content on Shared Drives,” December 6, 2011
(j)(k) National Archives and Records Administration Bulletin 2013-02, “Guidance on Managing
a New Approach to Managing Email Records,” August 31, 2013
(k)(l) DoD Instruction 8320.02, “Sharing Data, Information, and Information Technology (IT)
Services in the Department of Defense,” August 5, 2013
(l) Department of Defense Chief Information Officer Memorandum, “DoD Net-Centric Data
Strategy,” May 9, 2003
(m) Office of Management and Budget Circular A-130, “Management of Federal Information
Resources,” November 28, 2000, as amended
(m) DoD Instruction 8550.01, “DoD Internet Services and Internet-Based Capabilities,”
September 11, 2012
(n) National Archives and Records Administration Bulletin 2017-01, “Agency Records
Management Training Requirements,” November 29, 2016
(n)(o) DoD Directive 5100.03, “Support of the Headquarters of Combatant and Subordinate
Unified Commands,” February 9, 2011
(o)(p) DoD Instruction 5010.40, “Managers’ Internal Control Program Procedures,” May 30,
2013
(p)(q) DoD Directive 5101.1, “DoD Executive Agent,” September 3, 2002, as amended
(r) DoD Instruction 3020.42, “Defense Continuity Plan Development,” April 27, 2011
(q)(s) Federal Continuity Directive 1, “Federal Executive Branch National Continuity Program
and Requirements,” October 2012
(r)(t) DoD Instruction 8115.02, “Information Technology Portfolio Management
Implementation,” October 30, 2006
(s)(u) Title 41, Code of Federal Regulations
(t) DoD 5400.11-R, “Department of Defense Privacy Program,” May 14, 2007
(u) DoD 6025.18-R, “DoD Health Information Privacy Regulation,” January 24, 2003
(v) DoD Directive 5400.11, “DoD Privacy Program,” October 29, 2014
(w) DoD Instruction 6025.18, “Privacy of Individually Identifiable Health Information in DoD
Health Care Programs,” December 2, 2009
(v)(x) Title 10, United States Code
ENCLOSURE 2
RESPONSIBILITIES
a. Develops and establishes DoD policy and standards to implement a DoD Records
Management Program, including the life-cycle management of records in all media in
accordance with References (b), (c), and (d).
c. Serves as the DoD Senior Agency Official (SAO) for Records Management (SAORM)
pursuant to Reference (e), ensuring compliance with References (c) and (d). Determines which
DoD Components are required to designate Component SAORMs for records management.
Collaborates with the Component SAORMs to fulfill the duties pursuant to Reference (e).
d. Appoints the DoD Records Officer to guide and coordinate the DoD Records
Management Program. The DoD Records Officer collaborates with DoD Components and
NARA to execute the DoD Records Management Program in accordance with this instruction
and the responsibilities contained in section 1220.34 of Reference (c) and References (b) and (d).
(2) The identification of records and how to distinguish them from non-records.
(3) The identification of personal papers and the need to maintain them separately from
organizational records in compliance with Reference (c).
(4) The identification of electronic records and the need to manage them throughout their
life cycle.
(5) The preservation of electronic mail records with attachments and metadata in
accordance with Reference (c).
(6) The policies and procedures associated with copying and removal and destruction of
government records and non-records. Records and non-record materials cannot be copied or
(7) The designation and handling of personal files. An employee may remove only
personal files. Email messages that include record or non-record material cannot be copied or removed
as personal files because these messages were used to conduct DoD business. Non-record materials
(paper or electronic) are government-owned and must be protected from unlawful removal or
disclosure.
(8) The rules for removing and donating official records. Official records cannot be
copied, including electronic mail records, solely for the purpose of removal or donation.
f. Identifies DoD Components that are required to have their designated records officer hold
the NARA certificate of Federal Records Management training pursuant to Reference (e).
a. Establishes and maintains a test and evaluation program for certifying automated records
management solutions that meet the standard functional and automated system requirements for
records management in accordance with Reference (h)(i).
b. Recommends to the DoD CIO any revisions to records management functional baseline
requirements to be incorporated into Reference (h)(i).
d. Develops and provides records management subject matter expertise for planning and
executing the implementation and integration of electronic records management.
b. Appoint a Component SAORM, as directed by the DoD CIO. Component SAORM will
collaborate with the DoD SAORM to fulfill the SAORM responsibilities pursuant to Reference
(e).
c. Use the most economical, efficient, and reliable means to create, maintain and use,
dispose, and preserve Component records in any media in accordance with References (c), and
(d), Office of Management and Budget Circular A-130 (Reference (m)) and (f), and DoDD
5100.03 (Reference (n)(o)).
e. For operational records, support the Combatant Commanders’ (CCDRs) operational plans
for managing records throughout their life cycle. Records generated as a result of campaigns and
contingency operations in the CCMD area(s) of operation (AO) are operational records and must
be managed pursuant to this instruction. Administrative records are the responsibility of the
DoD Component head.
f. For any DoD Executive Agent designations in accordance with DoDD 5101.1 (Reference
(p)(q)), require any records that document the transaction of business and mission of the DoD
Executive Agent are managed according to current records management policy. Assign records
management responsibilities to Components consistent with the DoD Executive Agent
designation and determine the processes that will be used.
g. Establish an vital essential records program to identify and preserve vital essential records
(formerly vital records). The vital essential records program will ensure vital essential records
are maintained, revised and, where appropriate, available after an event that disrupts normal
operations in the occurrence of a catastrophic event for continuity of operations in accordance
with Reference (c), and DoDI 3020.42 (Reference (r)) and consistent with Federal Continuity
Directive 1 (Reference (q)(s)).
h. For any EIS or IT service developed, acquired, or provided by the Component, Rrequire
that records contained in Component EISs the EIS or IT service are managed and scheduled in
accordance with Reference (c). For Component EISs, register Register the EIS or IT service in
the DoD IT Portfolio Repository (DITPR) in accordance with DoDI 8115.02 (Reference (r)(t)).
For those Component EISs and IT services that contain records, populate and maintain the
associated DIPTR records management data elements.
i. Deploy and use a records management solution that is compliant with References (h)(i),
(i)(j), and/or (j)(k) to manage unstructured electronic records pursuant to this instruction and
Reference (e) no later than 5 years after the effective change date of this publication.
j. Ensure all personnel complete annual overview records training. This includes
incorporating necessary requirements into contracts to ensure overview records training is
accomplished for defense contractors who create, or receive, use, or maintain records. The
training will educate DoD personnel and defense contractors on their records management
responsibilities as appropriate. using the DoD records management overview training developed
by the DoD CIO. Augment the overview training with Component-specific information to
address:
(2) Management of electronic records throughout their life cycle, including instructions
for disposition and assigning metadata if managed within a DoD-approved recordkeeping
system.
(3) Preservation of electronic mail records with attachments and metadata in accordance
with Reference (c).
k. Provide records management training for the staff responsible for the Component’s
records management program and operations.
k l. Advise senior leaders of their record management responsibilities within the first 30 days
of assumption of duties. Provide out-briefings to senior leaders to ensure capture of the records
generated during their tenure.
l m. Direct defense contractors performing DoD program functions to create and maintain
records to document these functions. Contracts must specify the delivery to the USG of all the
data required for adequate documentation of the contractor-operated program in accordance with
parts 102 through 193 of Title 41, CFR (Reference (s)(u)).
m n. Oversee prompt retirement or disposal of temporary records and the timely transfer of
permanent records to NARA for preservation under NARA-approved record schedules. Transfer
permanent records to NARA in digital or electronic form to the greatest extent possible.
o. Notify the Archivist of the United States of any actual, impending, or threatened unlawful
removal, defacing, alteration, corruption, deletion, erasure, or other destruction of records in
the custody of the Component pursuant to Reference (d). With the assistance of the Archivist,
initiate action through the United States Attorney General for the recovery of records. Inform
the DoD SAORM when the notification concerns permanent or long-term records, impacts more
than one Component, or attracts interest or scrutiny from other agencies, Congress, or the
public.
n p. Monitor Component compliance with the DoD Records Management Program and
Reference (c), and implement corrective actions as deemed when necessary.
o q. Advise the DoD CIO SAORM of records management issues that could have broad
implications across DoD or between DoD and other government agencies, and fully cooperate
with the DoD CIO in resolving these issues.
p r. Work with the DoD CIO SAORM to coordinate responses to existing, new, or changing
records management requirements in accordance with Reference (e).
q s. Safeguard all personal data within records, in accordance with DoDD 5400.11-R
(Reference (t)(v)). Protect all personal data within health-related records in accordance with
DoDI 6025.18-R (Reference (u)(w)).
s u. Maintain accountability of records when they are loaned and transferred to other DoD
Components or federal agencies, and accept possession and management responsibility when the
loaned records are returned to the Component. Continue life-cycle management of the records in
accordance with NARA-approved records disposition schedules.
b. Requires each CCDR to develop and implement plans and procedures so that all
information and records created or received by the CCMD are identified, safeguarded, and
properly managed.
c. Oversees and assesses records management programs for which the OCJCS has oversight
by reviewing the efficient life-cycle management of records and the scheduling of records in
accordance with References (c) and (d). Monitors the compliance of the CCDR and other
supervised activities with this instruction, directs corrective action be implemented as necessary,
and notifies the DoD CIO of any issues and recommended resolutions.
a. Are responsible for operational records to ensure proper management of these records
throughout their life cycle. CCDRs may task any subordinate unit or command, including
Service component commands and theater special operations commands, to fulfill this
responsibility in accordance with the CCMD established priorities, operational guidance, and
CCDR intent.
b. Assign and document accountability for the management and ownership of operational
records during deliberate and crisis action planning and throughout the operation.
GLOSSARY
AO area of operation
IT information technology
These terms and their definitions are for the purpose of this instruction.
administrative records. Those records created by all Joint or Single Service Military DoD
organizations, regardless of organizational level, in performing common functions that support
the organization’s mission activities, but do not directly document the performance of mission
functions. Administrative records relate to activities such as budget and finance, human
resources, medical, equipment and supplies, facilities, public and congressional relations,
contracting, and similar administrative housekeeping or facilitative functions common to most
agencies.
campaign. A series of related major operations aimed at achieving strategic and operational
objectives within a given time and space.
contingency operation. A military operation that is either designated by the Secretary of Defense
as a contingency operation or becomes a contingency operation as a matter of law pursuant to
chapter 1 of Title 10, United States Code (Reference (v)(x)).
defense contractor. Any person who enters into a contract with the USG for the production of
material or for the performance of services for national defense.
EIS. An information system that contains and provides access to computerized electronic federal
records, electronic messages, and other information.
electronic messages. E-mail and other types of electronic messages that people use to
communicate. This includes, but is not limited to, messages created by chat, text, and e-mail
systems.
electronic messaging account. Any account that sends or receives electronic messages.
electronic records. Any information that is recorded in a form that only a computer can process
and that satisfies the definition of a federal record pursuant to chapter 31 of Reference (d), also
known as the “Federal Records Act.” The term includes both record content and associated
metadata that the agency determines is required to meet agency business needs.
essential records (formerly vital records). Records an agency needs to meet operational
responsibilities during national security emergencies or other emergency conditions (emergency
operating records) or to protect the legal and financial rights of the USG and those affected by
USG activities.
essential records program. The policies, plans, and procedures the agency develops and
implements – and the resources needed – to identify, use, and protect essential records. This is a
program element of an agency’s emergency management function.
IT service. Engagement of the time and effort of a service provider, through the use of IT, whose
primary purpose is to perform an identifiable task, or tasks, rather than provide an end item of
supply.
intellectual capital. Intellectual capital is the value associated with the knowledge, applied
experience, organizational technology, synergistic interface (corporate-private-public
collaboration), and professional skills that provide an organization with relevance within the
DoD.
metadata. Information describing the characteristics of data; data or information about data; or
descriptive information about an entity’s data, data activities, systems, and holdings. For
example, discovery metadata is a type of metadata that allows data assets to be found using
enterprise search capabilities.
non-record materials. Federally owned informational materials that do not meet the statutory
definition of records in accordance with section 3301 of Reference (d), or that have been
excluded from coverage by the definition. Excluded materials are extra copies of documents
kept only for reference, stocks of publications and processed documents, and library or museum
materials intended solely for reference or exhibit.
operation. A military action or the carrying out of a strategic, operational, tactical, service,
training, or administrative military mission.
operational records. Records and information in any medium (paper or electronic) created or
received during the planning or execution of campaigns and contingency operations within a
CCMD’s AO. Records generated as result of operational level actions such as fragmentary
orders, situation reports, military intelligence summaries, etc., are considered operational
records. Information dealing with internal administrative matters or any other record whose
creation is solely required through a Service regulation is not considered operational records for
this purpose. See administrative records.
personal files (also called personal papers). Documentary materials belonging to an individual
that are not used to conduct agency business. Personal files are excluded from the definition of
federal records and are not owned by the USG.
record. All books, papers, maps, photographs, machine-readable materials, and other
documentary materials, regardless of physical form or characteristics, made or received by an
USG agency under federal law or in connection with the transaction of public business and
preserved or appropriate for preservation by that federal agency. All recorded information,
regardless of form or characteristics, made or received by a federal agency under federal law or
in connection with the transaction of public business and preserved or appropriate for
preservation by that agency or its legitimate successor as evidence of the organization, functions,
policies, decisions, procedures, operations, or other activities of the USG or because of the
informational value of the data in them (in accordance with section 3301 of Reference (c)). A
DoD record also includes operational logistics, analysis, support, and other materials created or
received by the DoD Components in training, contingency, and wartime operations as well as in
all routine and peacetime business.
recordkeeping system. Manual or electronic system that captures, organizes, and categorizes
records to facilitate their preservation, retrieval, use, and disposition.
records management. The planning, controlling, directing, organizing, training, promoting, and
other managerial activities involved with respect to records creation, records maintenance and
use, and records disposition in order to achieve adequate and proper documentation of the
policies and transactions of the Federal Government and effective and economical management
of agency operations.
unstructured electronic records. Records created using office automation applications, such as
electronic mail e-mail and other messaging applications, word processing, or presentation
software.
vital records. Essential federal agency records that are needed to meet operational
responsibilities under national security emergencies or other emergency conditions or to protect
the legal and financial rights of the USG and those affected by USG activities.