Unit 4
Unit 4
Unit 4
EDUCATIONALMANAGEMENT
Structure
4.1 Introduction
4.2 Objectives
4.3 Self Management
4.3.1 Reflection
4.3.2 Self Awarene~s
4.3.3 Planning and Monitoring
4.3.4 Time Management
4.3.5 Self-appraisal
4.4 Why is Self-M'magement Important?
4.4.1 Self-Management Techniques
4.5 lnlplications for Educational Management
4.6 Social Skills( Given by UNESCO, UNICEF and WHO)
4.6.1 Social skills and self development
4.6.2 Steps to Follow in Teaching Social Skills
4.7 Stress Management
4.7.1 Transactional Model
4.7.2 Health RealizationIInnate Health Model
4.8 Techniques of Stress Management
4.8.1 Meditation
4.8.2 Deep Breathing
4.9 Let us Sum Up
4.10 Unit End Activities
4.11 References
4.12 Answers to Check Your Progress
4.1 INTRODUCTION
We aspire success in all what we do. It could be passing of an examination with
laurels, winning in sports and games, in debates and other competitions.Similarly in
our career life also we expect professional growth and career promotions
simultaneously. It has been commonly observed that some people manage their
personal, social and professional life very effectively while others are not able to
manage them inspite of time and resources being on their side.
Lets go through the case of Mr. Mathur. He is a very popular maths teacher in a
senior secondary school. All his students have secured distinctions in maths during
his tenure and he was appointed Principal of the very same School last year. Suddenly
he was found tense, confused and even not able to guide his students. As principal,
he was found to be a different person. The question is-
How could a person changes as the responsibilities change?
What may be the reasons behind the transformation?
'mere are many situations we face in life and career and we manage some successfully
while we fail in some others miserably. This forces us to find out the possible reasvns
i Organisational Behaviour:
An Overview
You may like to add many more points here. While going through the list, you may
realise the abilities and actions one demands from an individual for effective self
management are nothing but the number of skills. These skills are called personal
skills (Figure 4.1). Generallv uersonal skills can be classified under three heads:
The skills required by an individual for self management are known as background
skills. The background skills are
.Reflection
Self Awareness;
Planning and Monitoring,
. Time Management, Flexibility and
Self-Appraisal.
Self Management
Reflection
Self-Awareness
Planning
Independent Learning
Monitoring Planning
Time Management Monitoring
Flexibility Time Management
Self-Appraisal Flexibility
Self-Appraisal
Self-Management
Personal Skills Reflection
Goal Skills
Goal Setting
Self-Appraisal
Flexibility
Planning
Monitoring
Reflection
Fig. 4.1: Personal Skills
4.3.1 Reflection
Contemplating on past experiences to consider their consequences(for example,
on your state of mind, your emotionsand feelings, your relationships with others,
your behaviour or your plans for the future).
Being aware of your own motivations, needs and desires. Thinking about how
you respond to people and situations, and about how your actions are perceived
by others.
Learning from this process of contemplation and awareness,for example, through
identifying ways to change negative behaviour, feelingsor attitudes, or by creating
new strategies towards achieving a goal.
4.3.2 Self-awareness
The perception of your skills, knowledge, responsibilities and value, both
professionallyand personally.
Being- able to acknowledge
- your
- talents and feel confident about yourself and
what you can do (including the ability to improve on and gain new talents and
4..3.3 Planning and Monitoring Self Management '
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Educational Management
Developing a detailed, realistic strategy to solve a problem or reach a goal.
Anticipating problems or constraints, regularly reviewing and adjusting plans to
accommodate changes in your situation and priorities.
Assessing the success of a strategy in reaching the original goal, within the set
time frame, resource and budget allocations.
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Identifying the different demands on your available time, setting priorities, and
scheduling your time according to your goals, responsibilities and needs -
including the need for relaxation, rcflection and a social life (for example,
maintaining a diary, using a planner to schedule obligations and keep track of
appointments and commitments).
Being aware of your personal time preferences and using these to your advantagc
to maximise effectiveness and minimise stress (for example, you may be a
morning person who thinks more clearly just afiersunrise - use this time wisely).
Reflecting on and accurately judging your efforts and progress (for example, if
!IOU have a setback along the way, making an effort not to let it get you down,
but rather acknowledging how much progress you have made to that point).
Identifying areas of your life where you would like to increase your knowledge
or skills, and setting goals to meet those aims (for example, if you don't
understand how to use the university libray to rescarch an assignment topic,
you might set this as apersonal learning goal - and in so doing, you would gain
skills valuable for the rest of vour studies and life bevond universitv.)
This is a question that would naturally arise in your mind. In every walk of life the
essence of self management is very cmcial. This is importcantto succeed in one's
career ;indin life.There are various techniques that could help an individual to manage
himnherself better. One has to exercise the(se) technique(s) regularly. Regular self
feedback helps an individual to identify the technique(s)appropriatefor a situation
as well as for himlher.
Self-mimagement techmques help individuals to be successful in hisher life. Here is
an example: Rehmcm LE class X student could not pass maths examination in
the Botzrd Examination even after appearing tor the last three tirncs. Il was
not bemuse the syllabus was dificult but because he was a math-phobic and
not practicing it at all inspite of having tuition continuously.
Yo11can avoid this dilemma by being organised and maintaining a healthy balance in
'1 stress
all areas of your life. The techniques of self-management will help you curt?']
and stay motivated in your studies. Let us go through such techniques:
Organisational Behaviour: 4.4.1 Self-management techniques
An Overview
Some of the practical techniques you can adopt are to:
learn to cope with stress (see a counsellor for assistance if needed);
develop your self esteem and personal confidence;
develop effective strategies to cope with conflicts;
develop a positive attitude to study;
be patient - learning and academic skills develop gradually;
Without the stress of competition, you may feel there is no need to improve. Without
stress, you may go easy with your work and not accomplish your goals. In other
words, the zeal of work inay not be found.
You might be able to just manage yourself to complete your work and other
b? managed by you. If you are able to cope well with this stress level also, then it is Self Management Vis-a-vis
not a point of worry. One has to manage the stress to make sure that there is just Educational Management
enough stress to motivate you toward your goal. We are unique individuals and have
the rational capacity to judge what is the level of stress we can handle. Therefore no
single level of stress is optimal for every person. Each person can tolerate different
amount of stress before experiencing stress symptoms. The common stress symptoms
a c:
Fallinghair
Anxiety attack
Irritated bowel disorder
Headache
Loss of appetite
Increase in appetite and so on.
When you experience any of the stress symptoms, it is an indication that you have
gone beyond your optimal stress level you can cope up.
Case I
Rohit, a young adult, has.five very good friends. All are studying in the same
cctllege. All of them are very active. But among them, Rohit, is more active and
manages all tlze tasks/assignments in the given time period. He is working
p~lrt-timein a bookstall begbre coming to the college. At the sametime he also
takes part in cn-curricular activities in the college, like the N.S.S, annual day
function, sports day celebration, attending seminars and giving competitive
eAams. He coinpletes his work in comparison with his friends on time and
eifectively. On the other side, his friends do not complete and not doing and
submit their assignments properly and timely. They get stressed about how to
ccmplete the college assignments. One ofthe reason for this could be that they
are not goal driven and lack self management skills. Because they are not
prepared how to manage time and themselves they are not on target.
Case I1
Mr. Ghosh is the principal of a Management Institute. He always tries to
mtzintain cordial relations with all the faculties. He also has good relations
wlth his office staff and if anyone faces any problem they came to his room.
But in this institution there is a Managing Director, M KDas. He is the boss and
his word is the last. But when he himself faces problems gets helpless and is
unable to take quick decisions. At the same time he does not consult with his
colleagues.
When you experience any of the stress symptoms, it is an indication that either you
have to hone your personal skills further for better self management or have to
pr;ictice stress management techniques to cope with the stress level.
Here are some ways that you may try to manage your stress more effectively:
Try to identify the source of your stress. You must be aware of your emotional
and physical reactions to the source of stress. Try to identify when the stress
begins, what triggers it, and how your body and mind react to it.
Once you have identified the source of your stress, determine if you can avoid
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Ao Overview some changes be made to improve the situation? Determine what you can and
cannot change.
Try to reduce the intensity of your reaction to the situation that cause you stress.
Are you overreacting? Are you exagkerating the importance of the situation,
making it seems larger than it really is? Are you overestimating the importance
of the stressful situation, and underestimating your own power to handle it?
I7ouneed to reevaluate the whole situation. Look at it from different angles.
Things are never as bad as you imagined them to be.
break whenever you feel overwhelmed. Meditation for 15 minutes per day can
help reduce your stress level
Take good care of your emotional health. Develop some inutually supportive
friendshipslrelationships. People tend to manage stress more successfully with
the support of good friends and family. Love and be kind to yourself.
You do have the ability to handle what life throws at you. Just remember to lighten
up and enjoy the beauty of life.
These feelings are quite justified. However, you still need to explain the problem to
your head. The secret lies in the term 'explain' and not 'complain'. To explain
effectively, pay attention to:
- The volume of your voice and tone. It should not be too soft, loud or screechy.
- Be respectful.
- Know your emotions in keep them check. Be calm. You may be flustered by
the problem.
-"
- Feel free to accept or reject all or any part of the feedback without feeling ]
obliged to explain your choice.
Practice giving constructive criticism Self Management Vis-a-I
Educational Managemmt
The word criticism spells doom for some. It need not be that way. There are two
types of criticisms-constructive and destructive. All of us have been at the receiving
end of these types of criticism at some point in our lives.
Jt depends on what you are criticising in a person and the purpose of the criticism. If
the objective of criticisingis to demean and insult a person, it would be destructive
criticism. Such cnticism is best ignored.
Do remember, the situations that bring about the need to criticise can become sensitive
and volatile. It is eilsy for the person criticising,as well as the recipient of the criticism,
to overreact and start accusing each other.
Giving constructivecriticism and seeing that it is well received is a fine art.Things to
remember:
- Stay focused. Don't confuse the person with the problem.
- Keep tempers down.
- Use a suggestive approach rather than a dismissive one.
- Reiterate that the person is good but the problem could be handled differently.
- Be sincere, honest and caring while giving constructivecriticism.
- Express your faith in the person and his/ her ability to successfully implement
and reap the benefits of the suggestions given.
Practice receiving compliments
Many of us are especially wary or shy when someone compliments us. Why'? Do
we think we don't deserve compliments? That we are not worthy of them? Or is it
plain modesty'?Whatever it is, it is time to get over it.
We need to understand that accepting compliments is not self-indulgence.So:
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- Donit feel errlbarrassed and brush it off.
- Never counter it with something negative about yourself.
- Don't be arrogant; accept the compliment graciously.
- Smile and thank the person for the compliment. Express genuine happiness.
Practice giving compliments
I1
This inay not always be the case. It depends on how one is complimented. There is
a delicate line between flattery and genuinely complimenting someone.
If you keep these suggestions in mind, you can easily compliment someone without
sounding fake:
- Use simple language. Smile and look into the person's eyes while complimenting
him/ her. It sounds more genuine this way.
- TJsing flattery dialogues and a lot of actions could make it look like your aim is
to flatter. not comoliment.
Organisational Behaviour: - Modulate your voice to inatch the expression of admiration on your face.
An Overview
- Don't laugh or giggle while complimenting someone. It could sound like you
are being sarcastic.
Finally, remember a good social network will help you at work. You need social
skills to find a job and to keep one. So, if social skills do not come easily to you, it
will be well worth your time to pinpoint your weaknesses and work on them.
There are a few social skills that are listed below:
o Commonly needed social skills. .
- Saying please and thank you
- Dealing better with anger and frustration
- Asking questions appropriately
- Accepting the consequences administered by the teacher
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- Accepting responsibilityfor one's own (rnis)behaviour
- Dealing with failures /frustration/making mistakelinsultsin an appropriate manner
(without yelling or physical aggression)
- Initiating a conversation with others
- Accepting "No" for an answer
- Joining a group activity already in progress
- Following directions
- Making fiends
- Coinplimenting others
- Understanding the feelings of others (and accepting them as valid/OK)
- Compromising on issues
- Cooperating with peers
- Coping with taunts and verbaVphysica1threatslaggression from others
- Seeking attention in an appropriate manner
- Waiting for one's turn
Note : a) Space is given below for your answers.
b) Check your answers with the one given at the end of this unit.
3. Mentioned any four techniques of self management.
...................................................................................................................
4. What are the common stress symptoms ? Self Management Vis-a
Educational Managenlent
4.8 TECHNIQUESOF
STRESS MANAGEMENT
There are several ways of coping with stress. Some techniques of time management
may help a person to control stress. In the face of high demands, effective stress
management involves learning to set limits and to say "No" to some demands that
others make. Techniques of stress management will vary according to the theoretical
paradigm adhered to, but may include some of the following
a Autogenic training
a Cognitive therapy
a Conflict resolution
a Exercise
a Heaving a hobby
Meditation
a Deep breathing
Relaxation techniques
a Artistic Expression
Fractionalrelaxation
a Progressive relaxation
a Spa
a Stress balls
a Natural medicine
Time management
a Listening-to certain tvDes of relaxing. music.
Let us look at some of these techniaues in greater detail: Self Management Vis-;I-\
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(ii) Ide~~tlfy
powerful reinforcersthat will motivate students to attend to lessons
and attempt new behaviours.
6. (a) Autogenic training
(b) Cognitive therapy
(c) Conflict resolution
(d) Meditation
(e) Deep Brea.' ,ng