Part A

1. What are the features of Word Processor?

Answer – The following are some of the features offered by major

word processors.

a. Select and move text from one place in the document to another

b. Copy the text to other places inside the document

c. Move or copy a selected text from one document to any other

document

d. Change the font size and style of the document’s text

e. Format paragraphs and pages

f. Check spelling and grammar

g. Create a table and change the size of chosen rows, columns, or

cells

h. Combine one or more documents

i. Print the specified text or selected pages of the document

j. Insert photos or graphs into the document

2. In a document all the occurrences of word “this” have to be

changed to “these”. Which option is suitable for this and what
is the shortcut command used for it?

Answer – To replace a text in a digital documentation, the user can

use the find and replace function. Ctrl + H or Function Key F5 is the
shortcut key of find and replace.
3. Which two documents are essential for mail merge?

Answer – The following two documents are required for Mail

Merge.

1) Data Source – This is usually a list of names, phone numbers,

and addresses to merge. This is the structured representation of the
bulk data. This might be in the form of an excel spreadsheet.

2) Main Document – This is the template or main document. This

template placeholder contains or embed the data from the data
source.

4. Explain the concept of Word Processing.

Answer – A word processor is computer software that allows you to

type and work with text.
a. It’s a program that allows you to write and view documents.

b. It is a piece of software or hardware that allows you to create,

edit, and print documents.

c. You can type text in it, save it electronically, display it on a screen,

or edit it by entering commands and characters before printing it

d. When compared to other computer applications, word

processing is the most frequent.

e. The majority of word processors are now used as cloud services.

5. List the various software available for word processing.

Answer – The various word processing software are –

 • Microsoft Word
• WordPad

• Lotus Word Pro

• Open Office Writer

• LibreOffice Writer
• Apple Work (Mac computers only)

• Word Perfect (Windows computer only)

• Google Doc
6. Write difference between a text editor and a word processor
software. Write the name of any text editor or word processor
available in market.

Answer – A word processor is a kind of text editor with greater

features. The main purpose of a text editor is to write and modify
text. Word processors provide a different type of faculty like copy,
cut, paste, undo, and redo.

A word processor allows you to modify text as well as do additional

functions like text formatting, Inserting images, headers and footers,
table, list etc.

The common word processor available in the market are –

a. Microsoft Word
b. Digital Document
c. WordPad

7. List the various components of LibreOffice suite. Explain each

component in one line.

Answer – Libre office suite includes the following components:

Writer (Word processor): This program is used to write letters,

books, blogs, and reports.
a. Calc (Spreadsheet) – is a program that is used to perform
mathematical calculations.

b. Impress (Presentation) – it allows you to use multimedia. It has

a drawing tool as well as special effect animation.

c. Draw (vector graphics) – is a vector drawing tool that can create

anything from a simple diagram or flowchart to a complex diagram
or flowchart.

d. Base (Database) – It allows us to change forms, reports, and

queries, as well as establish a relationship.

e. Math (formula editor) – It can produce complex equations as

well as characters .

8. Compare the features of manual typewriter, electronic

typewriter and word processing software.

Manual Typewriter –

• Modification not possible

• Text cannot cut, copy or paste in document

• You are not allowed to create multiple copies

• Spell checking or grammar function is not available

• Cannot save the file

Electronic Typewriter –

•Modification possible
• You are allowed to create multiple copies

• Spell checking or grammar function is not available

• You can save the file
Word processing –

• Modification possible
 • You are allowed to create multiple copies
• Spell checking or grammar function is available

• You can save the file

9. Explain the different views to display a document.

Answer –
a. Print layout – This view shows a document on the screen in the
same format as it will appear when printed. Margins, page breaks,
headers and footers, and watermarks are all visible.

b. Full Screen – This view shows as much of the document’s

content as the screen will allow at a size that is pleasant to read.

The Ribbon is replaced by a single toolbar at the top of the screen

with buttons for saving and printing the document, accessing
references and other tools, highlighting text, and making comments
in this mode. You can also change the view by moving from page to
page.

10. What are the various methods for selecting the text in a
document? Give the steps to select a paragraph.

Answer – The following ways can be used to select a text, line, or

paragraph in a document:

a. Shortcut key – Click anywhere in the document and press Ctrl +

A to select all of the text.

b. Click and drag – Clicking and dragging the mouse in any

direction is the most popular approach to selecting text in a
document.

c. Double Click – You can also choose a single word or line by

double-clicking on it.
d. Shift + Arrow – Hold down the [Shift] key while pressing the
right and left arrow keys, as well as the up and down arrow keys, to
move one character or one line at a time.

e. Triple Click – You can select a paragraph using triple-click in

LibreOffice.

11. What are the special characters? How can you insert them in
a document?

Answer – Many time we required to use a special characters in

LibreOffice for example #, @, *, _, €,,, £ . The keyboard has a limited
space for keys and symbols. Most signs and symbols you can insert
in document using the following methods.

Step 1 – Create a new document

Step 2 – Select the special character option from the Insert menu
Step 3 – Insert the special character in the document using click
option

12. How will you count the total words of a document?

Answer – When you type a word in a document, LibreOffice Writer

counts the number of pages and words for you. The page number
and text are displayed in the document’s status bar.

13. What are the various menu of Writer GUI?

Answer – File, Edit, View, and Insert are the most frequent GUI
menus. The menus are set up in such a way that the commands that
are related are grouped together. E.g. Open, saving, and closing, will
always be available from the file menu.
14. What is the default extension assigned to the document in
Writer when you save it? Write down the steps to save the
document to Microsoft Word document?

Answer – Documents can be opened, created, and saved. All

common file types are well-supported by Writer. Writer utilizes the
ODF format, which has the file extension .odt/,docx, by default.
You can save the document in Microsoft Word using following steps
–
Step 1 – Click on file
Step 2 – Open Save dialog box
Step 3 – Write a file name
Step 4 – Click on Save

15. What is the importance of password in the document? How

will you protect the document using password in Writer?

Answer – The password is essential for effective authorization in the

document. By offering security to the users, we can safeguard the
document using a password.
Only authorized users can use the password option to access their
documents.
We can protect our sensitive documents with the aid of passwords.
We can protect any document with the help of password using a
variety of technologies. The password ensures that data is kept safe.
To avoid being hacked.

16. What is mail merge? Write down the steps to create mailing
labels to paste on wedding cards.

Answer – LibreOffice provides Mail merge facilities to the users,

that allows you to combine mail and letters for mass mailings from
a single email address. It is a function of word processing that
allows fixed content to be sent to several users at the same time.
The steps for inserting Mail Merge is –
Step 1 – Go to the mailings tab and select the start mail merge
option.
Step 2 – Select the step-by-step mail merging wizard from the
drop-down menu.
Step 3 – Select the type of documentation and then click Next.
Step 4 – Select Recipients from the drop-down menu.
Step 5 – Choose Type a New List from the drop-down menu and
click Create.
Step 6 – Create a custom field and write the letter. To add an
address, click the address block.
Step 7 – Select Greeting line from the Enter menu.

17. What are the advantages of table? Prepare your report card
of Class VIII in table format.

Answer – The most significant advantage of including a table is that

it provides a visual grouping of data.
The advantages of table is –
It is a set of data that is consistent and uniform.
An easy method for formatting in a professional manner.
It is possible to add data to it in the form of rows and columns.
Easily you can update the data in a tabular format.
 PART A
Q1. What is Communication?

Answer – The act of giving, receiving, and sharing information is

known as communication. Signs and signals provide information.
Communication can take the form of speaking, writing, or any other
medium.

The word ‘Communication’ comes from the Latin word

communicare, which means ‘to share’.

Q2. What is the importance of communication?

Answer – Communication helps to improve physical, social and

good relationships between family and friends.

There are three importance of communication in day to day life –

a. Inform – We give facts or information to someone in daisy life.

b. Influence – Sometimes we are required to influence or change

someone in an indirect but usually important way.

c. Express feelings – if you are expressing your views or feelings to

others is a healthy way to express them.

Q3. What are the elements of communication?

Answer – Communication means giving and receiving, which is a

two-way exchange of information.

Giving information is an example of speaking and writing, whereas

receiving information is an example of reading and listening.
Q4. What are the seven elements that influence the
communication skills?

Answer – There are seven different factors which affecting

Perspectives in communication –

•Language
• Environment

• Visual Perception

• Culture
• Prejudice

• Feelings

• Past Experience

Q5. What is effective communication?

Answer – There are 7 C’s effective communication which are

applicable for both written as well as oral communication. These are
as follows –

a. Clear – Always say clearly, what you want to say.

b. Concise – Always use simple language and say only what is

required.

c. Concrete – Always use proper words and phrases in the

sentences.

d. Correct – Always use correct spelling and grammar in the

sentences.

e. Coherent – Your word should be related to the main topic and

your word should make sense.

f. Complete – Your message should be complete and have all the

needed information.
g. Courteous – Be honest, respectful and friendly with others.

Q6. How many types of Communication methods?

Answer – There are main three types of communication methods –

a. Verbal communication

b. Non-verbal communication

c. Visual communication

Q7. What is verbal communication? Advantages and

disadvantages of verbal communication.

Answer – Communication is a two-way method for exchanging

information, thoughts, ideas, and feelings. In verbal communication
we can share ideas or thoughts in the form of sound and word, it is
also known as face – to – face communication.

Advantages of Verbal communication

a. Time Saving – We can express our thoughts easily and quickly

and it is an easier form of communication.

b. Quick Feedback – We can get a quick response from the listener.

Disadvantages of verbal communication

a. Cultural Difference – The cultural difference is the main
disadvantage of verbal communication

b. Language barriers – Difficult to share thoughts or ideas in

different languages.

Q8. What is public speaking?

Answer – Speaking face – to – face to a live audience or in front of a

large group is known as public speaking, you can use the 3Ps
method to get over your fears, and become a confident speaker.

The 3Ps method is –

a. Prepare

b. Practice

c. Perform

Q9. Write down the different types of verbal communication.

Give an example for each type.

Answer – Verbal communication can be divided into two categories.

a. Oral or Spoken communication – Oral Communication involves

Face-to-face communication, Teaching in classroom or talking on
the phone is an example of oral or spoken communication.

b. Written Communication – Written Communication involves

written or typed words. Banners, Articles, Notes, Writing letters,
email, and Short Messaging Services are examples of written
communication.

Q14. What are Written Skills?

Answer – If you are sending any message or instruction through
writing is known as written communication. Written communication
is important because it communicates the message with clarity and
ease.

How to improve writing skills

a. Improve your Vocabulary

b. Capitalization Rules

c. Punctuation

d. Basic parts of speech

Q15. What are the basic parts of speech in the English

Language?

Answer – There are eight basic parts of speech in the English

language. These are none, pronoun, verb, adjective, adverb,
preposition, conjunction and interjection.

a. Noun – Nouns is the name of a person, place, animal or thing.

This is also called ‘naming words.

b. Pronoun – A pronoun is used in place of a noun.

c. Adjectives – Adjectives are words that describe other words.

d. Verbs – Verbs are words that show action.

e. Adverbs – Adverbs are words that add meaning to verbs,

adjectives, or other adverbs.

f. Preposition – A preposition is a word palace before a noun or

pronoun.
g. Conjunction – A conjunction is a word that connects two words,
phrases, or clauses.

h. Interjection – A word used to communicate emotion is called an

interjection.

Q16. What are the various parts of the Sentence?

Answer -A subject and a verb make up a sentence. There is an

object in some of the sentences. The subject is generally a noun,
which is a term that refers to a person or thing who performs a
specific activity.

The verb comes after the subject and indicates that something is
being done. An object, which usually comes after the verb, receives
the action.

There are three different types of parts of sentences –

• Subject
• Verb
• Object

Q17. How many types of objects are there in the English

language?

Answer – Object normally comes after the verb phrase. The

presence or absence of an object is determined by the verb’s
meaning. There are two types of objects in English language

a. Direct – Direct objects are the results of action, A direct object

answers the questions ‘what’ or ‘whom’. Ramesh collected honey all
day. hear honey becomes the direct object.

b. Indirect – An indirect object answers the questions ‘to whom’,

‘for whom’, ‘to what’ and ‘for what’. for example, in the sentence
“Imran gave a gift to his mother.” The verb is “gave” and in the
sentence there are two objects “gift” and “mother”.

Q18. In English grammar, what are the several type of

sentences?

Answer – A sentence is a collection of words that expresses an idea.

all the sentences have a none or pronoun called the subject.
Sentences always start from capital letters and end with a period,
question mark or exclamation. The word “sentence” is from the
Latin word which means “to feel”.

Type of Sentence

a. Declarative Sentence – Declarative sentences end with a full

stop, It is the most common type of sentence. example – I
completed my work.

b. Interrogative Sentence – Interrogative sentences end with

question marks. This type of sentence asks a question. example –
Did you complete your homework?

c. Exclamatory Sentence – Exclamatory sentence ends with an

exclamation mark. This sentence expresses a strong emotion.
example – I come first in class!

d. Imperative Sentence – Imperative sentence can end with an

exclamation mark or full stop. This sentence shows an order
command, request, or advice. example – Complete your homework.

19. What are the Paragraphs?

Answer – A group of sentences forms a paragraph and paragraphs

helps the reader to read the sections, because they break the text
into different sections. .
If you’re writing about your school, the first paragraph could consist
of sentences describing the name, location, size, and other
information. You can use sentences to express what you like about
your school in the next paragraph.

Q20. Definition of pronunciation?

Answer – Many words in English are not pronounced the way they
are spelt, so if you don’t say them right, others won’t understand
what we’re saying. Pronunciation is defined as the act or style of
pronouncing a word.

Q21. Types of sounds?

Answer – Particular auditory impression is known as sound. All

English words are made of three basic types of sounds.

a. Vowel Sound – There are five vowels in the English language but
there are 12 vowel sounds. Most vowels are pronounced in different
ways. For example, we pronounce the letter ‘i’ in the word ‘bit’ by
using vowel sounds.

b. Diphthongs Sound (combination sound of two vowels) – If we

combine two vowels then it makes a diphthongs sound. It starts
from one vowel sound and goes to another sound. for example In
the word “house” the diphthongs sound is ‘ou’ .

c. Consonants Sound – Consonants sound is neither a vowel nor a

diphthong sound. For example, we use consonant sounds to say the
letters ‘p’ and ‘t’ in the word Pot.

Communication Skills Class 9 Questions and Answers

Q22. What is greeting? Explain type of greeting.

Answer – There are many ways to greet a person. Greeting is simply
a way of saying hello to someone else. There are two ways of
greeting someone else.

a. Formal greetings – If you do not know the person, and if you are
greeting that is known as formal greetings. It is used to greet senior,
elderly people or people with whom we have formal relations like
teachers or customers.

b. Informal greetings – If you are knowing someone and you are

greeting him/her is known as informal greeting. for example friends,
family or a known person.

No, Important Subjective Questions available.

Q23. What is asking questions?

Answer – Question we are asking when we want to know some

information from the others. Questions should be any type, for
example asking for textbook answers, information about a person
or a place or about how to do a task.

Q24. What are the different types of questions?

Answer – A question is a type of sentence, group of words, or

phrase that either requests information or tests someone’s
knowledge.

There are two types of questions

a. Close – ended questions – if the questions answered with “yes”

or a “no” are called close ended questions.

b. Open – ended questions – Questions that can be answered with

more details are called Open – ended questions.
1. What do you mean by self – management skills?

Answer – Your ability to regulate and control your actions, feelings,

and thoughts is referred to as self-management skills. It also helps
to improve personal and academic goals.

Self-management can also helps in the following areas:-

• Reaching your goals

• Developing good habits
• Overcoming challenges and difficulties
• Overcoming bad habits

2. What are the different practices of self management skills?

Answer – Self – management skills are –

a. Self – awareness – Ability to control your values, likes, strengths,

dislikes and weaknesses, etc.

b. Self – control – Holding the ability to control your behavior,

discipline, and so on.

c. Self – confidence – Believe in yourself and don’t be scared to

take risks.

d. Problem solving – Understanding a problem and finding the

solution.

e. Self motivation – Try to complete your tasks without any

external help.

d. Personal hygiene – Be healthy, clean and smart

e. Positive thinking – Expressing certainty or affirmation even in

tough situations
f. Teamwork – Work in team to complete the goals

g. Time management – According to your plan, achieve the task on

time.

h. Goal setting – Plan and accomplish the goals within a timeframe.

3. Write a short note on the factors influencing self –

management.

Answer – Factors influencing the self – management are patients,

cognitive, mental, and behavioral ability to identify disease – related
symptoms, seek treatment, and to identify physical, psychological
and social changes.

4. Self – management skills strengths and weaknesses?

Answer – Self – management skills strengths and weaknesses –

Strengths –

Think that you are always good at

•

• Think about what you do well

• Think about what others appreciate about you

Weaknesses –

• Identify the areas where you struggle and what you find
difficult to do
• Accept the feedback you receive from others
• Be positive with feedback and try to improve yourself.

5. Difference between interests and abilities?

Answer – Interests are the things that we enjoy doing ability

acquired or natural capacity that enable an individual to perform a
particular task with considerable proficiency.
Interest may include –

• Activities you like most to do at school or at home that

make you happy.
• Even if no one asks you to do the activity but you want
to do it.
• Activities that you like to learn or do in the future.

6. Qualities of self – confidence?

Answer – Qualities of self – confident people –

a. Self – belief – Always believe in yourself and respect the failures,

make you successful in life.

b. Hard Work – Work hard to achieve the goal, don’t be afraid of

failures.

c. Positive Attitude – Positive attitude means focusing on the goal

and trying to achieve.

7. How to build self – confidence?

Answer – There are three steps to build self – confidence are as

follows –

a. Step 1: Appreciate achievements & accept failures.

b. Step 2: Make a goal and try to achieve.

c. Step 3: Always look on the positive side and be happy.

8. What are the factors that decrease self – confidence?

Answer – Some of the factors which decrease self – confidence

• When we think we are unable to complete a task.

 • When you feel bad from the past mistakes, and
unmotivated.
• After failure in the first attempt, do not try again to

achieve the goal.

• When we are surrounded by people who have negative
thoughts.
9. What is the importance of positive thinking?

Answer – An person’ attitude can be ‘positive’ or ‘negative’. Positive

thinking helps to be successful in life because positive people are
always improving themselves. but negative people are always
worrying and looking for the bad in things, they never try to
overcome the challenges.

Positive thinking produces positive outcomes for you, such as

• Overcoming challenges
• Always be energetic
• Helping others will help you to overcome the challenge
of the work.
• Be happy and make others happy.

11. What is the importance of Grooming?

Answer – The act of putting on clothes is known as dressing.

Grooming is the act of making oneself appear neat, orderly, and
smart.

Benefits of Dressing and grooming in daily life

• Look smart
• Make a good impression of ourselves
• Feel confident about ourselves
1. Objectives of Information and communication technology?
Advantages and disadvantages of ICT.

Answer – Full form of ICT is Information and communication

technology. The goal of ICT is to bridge the gap between parents,
educators, and students by encouraging sustainable, cooperative,
and transparent communication methods.

Advantages of ICT

• Enhanced the modes of communication

• Independent learning platforms Cost – efficient

• Enhanced data and information security

• Paperless – Eliminate the usage of paper
• Better teaching and learning methods

• Web – based LMS tools

Disadvantages of ICT
 • Traditional book and handwritten methods are at risk.
• Managing courses online is difficult

• Teachers require experience to handle ICT

• Risk of cyber attacks and hacks

• Misuse of technology
2. What are the default apps installed on smartphones?

Answer – Some of the default apps installed on smartphones are

• Camera
• Phone

• Calendar

• Mail

• Maps

• Clock
• Message

• Web Browser

• Music

• Google Play store

• Apple Store

3. Differentiate between smartphone vs. tablet.

Answer – Smartphone – Smartphones are just like a phone with

some additional features, Smartphones are compact and easy to
use. Operating systems are the main software. Some of the
smartphones use Apple iOS, some are using Android OS or some
are using Microsoft OS. editing the videos or photos is difficult on
the smartphone.

Tablet – It is a portable personal computer with a touchscreen

interface which makes it more user friendly than the notebook
computer. Android OS, Apple iOS or Windows OS are the most
common operating systems used in the tablet. As compared to
smartphones, tablet screens are bigger in size.
4. What are the features of mobile devices?

Answer – Some of the features present in mobile devices are

a. Bluetooth: Bluetooth is a wireless technology which connects

with other Bluetooth devices within 30 feet, you can send photos,
songs or video with the help of the Bluetooth.

b. Chargeable Battery: This is a portable power bank which can be

recharged. if once the battery is charged you can use this device
anywhere.

c. Wi-Fi: Wi-Fi stands for Wireless Fidelity, basically it is a wireless

network technology that connects your device to the internet or
you can connect to the local area network also.

d. Touch Screen: Touch Screen is an interface where you can

manage your device. Whatever information you want to type in the
device you can type using the touch screen.

e. Cellular network connectivity: Cellular network connectivity

provides the network through which you can make calls.

f. Global Positioning System: It is a navigation system which helps

you to find the direction of place using a map.

5. What is the purpose of gestures in mobile devices?

Answer – Gestures help users to interact with the touchscreen. for

example if you want to open an app instead of clicking you just
touch the app the application will be open.

Some of the gestures in mobile phone are

a. Tap and hold: Tap and hold is similar to right-clicking on a

computer.
b. Swipe: Swipe the finger to right, left, up or down on the screen,
automatically the page will move to the next page.

c. Tap: Touch the screen with your finger, once, to click.

d. Double tap: Tap the screen twice time quickly the screen will
zoom, it is used to making the word appear bigger.

e. Drag: To tap, hold and move your finger across the screen.

f. Pinch: To bring your thumb and finger together on the screen

automatically the screen will be zoomed in. it is used to making the
word appear smaller.

6. What is the basic function of a Computer?

Answer – A computer is an electronic device which can accept data

from the user, process the data and generate meaningful results.
Computer have a three main units –

1. Input Unit,
2. Central Processing Unit (CPU) and
3. Output Unit.
7. What are the different parts of the CPU?

Answer – A computer is made up of multiple parts that work

together to perform the processing and effective functioning of the
computer.

The CPU performs all the basic arithmetic and logical operations of
the computer.

There are three main components of a CPU (Central Processing

Unit)

1. Arithmetic and Logic Unit (ALU)

 2. Control Unit (CU)
3. Memory Unit (MU)
a. Arithmetic and Logic Unit (ALU) – Arithmetic and logical unit
performs all arithmetic and logical operations. for example
subtraction, addition, division and multiplication.

b. Control Unit (CU) – Control Unit instructs the computer system

to perform a particular task. It takes instructions from memory and
executes them.

c. Memory Unit (MU) – Memory Unit used to store data or

instructions. there are two type of memory unit

i. Primary Memory – Primary memory is also known

as main memory. This memory is directly accessed by the
microprocessor. Primary memory have two type RAM and ROM

i) RAM – RAM stands for Random access

memory it is short term memory, RAM is also known as Volatile
memory and it stores data temporarily.

ii) ROM – ROM stands for Read only memory

it is long term memory, ROM stores the data permanently.

ii. Secondary Memory – The device which is used to

store data permanently with the help of external devices is known
as Secondary memory. Example – Hard Disk, Flash drive, External
drive etc.

8. What is Motherboard?

Answer – A motherboard provides connectivity between the

hardware components of a computer. It is also the backbone of the
computer and shares the information between them. It is a main
circuit board inside a computer that connects input, processing and
output devices.

9. How is the data measured in the computer?

Answer – In the memory devices data is stored in the form of bits

and bytes. Bit is the smallest unit which represents 0 or 1.
combination of eight bits make a one byte. which store the
numerical, letters or symbols value in the memory.

•8 Bits = 01 Byte
• 1024 Bytes = 01 Kilobyte (KB)

• 1024 Kilobyte (KB) = 01 Megabyte (MB)

• 1024 Megabyte (MB) = 01 Gigabyte (GB)

• 1024 Gigabyte (GB) = 01 Terabyte (TB)

10. Where are the different ports in the computer system?

Answer – A port is a physical docking point using which an external

device can be connected to the computer. We can connect our
keyboard, mouse, printer and scanner through the port

There are several types of ports that you can use to connect a
computer to external devices.

a. Universal serial bus or the USB port – USB port is used to

transfer data, It also works as an interface for peripheral devices. It
connects, such as a mouse or a keyboard or a printer to a computer
using the cable.

b. Display port – Separate video connector is used for transmitting

only video signals. Display port connect the monitor to the display
unit. Different types of video connector are available, like High
Definition Multimedia Interface (HDMI) and Video Graphics Array
depending on the requirement.
c. Audio ports – Audio ports are used to connect speakers or other
audio devices with the computer. like headphones, speakers or
microphone. headphones and speaker port is known as line out
port and microphone port is known as line in port.

d. Ethernet – Ethernet port is used for connecting computers to the

network, with the ethernet port we can transfer data from one
computer to another or we can transfer high speed internet.

e. Power port – Power port is used for connecting the computer

system to the power supply.

11. Difference between Hardware and Software?

Answer – A computer system consists of two main parts – the

hardware and the software.

a. Hardware – The physical parts of the computer are hardware,

hardware devices can be touch and feel. for example Mouse,
Keyboard, Monitor, CPU, etc.

b. Software – Software is made by programs; it is a set of

instructions used to execute specific tasks. for example Microsoft
Office, Operating System, Photo editing software.

12. In computer systems, what is the function of the BIOS?

Answer – BIOS stands for Basic Input/ Output System, Computer

automatically runs a basic program called BIOS as soon as it is
switched on or the power button is pushed on.

The BIOS first does a self-test. If the self-test shows that the
computer is fine, the BIOS will load the Operating System.

13. What are the different types of keys in Keyboard?

Answer –

a. Function keys – F1 to F12 are function keys in the keyboard,

function keys are used for specific purposes.

b. Control keys – SHIFT, CONTROL (CTRL),ALT, SPACEBAR, TAB

AND CAPS LOCK are known as a control key, these keys are used as
per the demand.

c. Enter key – ENTER or RETURN keys are known as Enter key,

depending on the brand of computer that you are using.

d. Punctuation keys – It includes keys for punctuation marks, such

as colon (:), semicolon (;), question mark (?), single quotation marks
(‘ ’), and double quotation marks (“ ”).

e. Navigation keys – END, HOME, PAGE DOWN, PAGE UP and

Arrow keys are known as navigation keys, these keys are used to
move up, down, left or right in the document.

f. Command keys – BACKSPACE, INSERT (INS) and DELETE(DEL) are

known as command keys. INSERT key allows you to overwrite
characters to the right side. The DELETE command key and
BACKSPACE key are used to remove typed text, character, or any
other objects from the right and left side of the cursor.

g. Windows key – Windows key is used to open the Start menu.

14. What are files and folders in a computer system?

Answer –

a. File – File is a collection of information different types of files

store different types of information. Every file has a file name and
extension that identifies the type of file.
b. Folder – Folder is a collection of files or a group of files.

Basic ICT Skills Class 9 Questions and Answers

15. What is Bandwidth?

Answer – Bandwidth is the amount of data that can be transferred

or received every second. and it is measured by bps (Bite per
second).

For example, In the water pipe the amount of water transmitted in a

certain time is known as bandwidth. The maximum amount of water
that can flow through the pipe is maximum bandwidth. Similarly,
the amount of data that can be sent or received in the network
depends on the bandwidth.

Bits per second is the unit of measurement for bandwidth (bps) in

computer networks and in analog devices it is measured as a cycle
per second.

Data transfer speed measured by the bits per second.

• 1 Kbps (kilo bits per second) = 1,000 bits per second

• 1 Mbps (megabits per second) = 1,000 kilobits per
second
• 1 Gbps (gigabits per second) = 1,000 megabits per
second
16. What is the World Wide Web?

Answer – WWW stands for World Wide Web, it is also known as a

Web. Web is a collection of websites and a website is a collection of
web pages. All websites and webpages are stored in the web server.
The Web is a vast network interlinked with each other.

It is made up of
 • A web page
• A web browser

• A system to transfer information between the web

browser and the web pages

17. What is email?

Answer – An electronic communication invented in the 1970s to do

communication faster, Email is fast and easy to use and it can be
sent to multiple people at the same time, Email containing videos,
documents, spreadsheets etc. can be sent along with the email as
attachments.

18. Differentiate type of email provider?

Answer – If you want to create an email account, you can follow any
one of the provider

• Gmail (run by Google)

• Yahoo mail (run by Yahoo)
• Outlook mail (run by Microsoft)
Basic ICT Skills Class 9 Questions and Answers

19. Differentiate between CC & BCC?

Answer –

a. CC – When you want the email list to be visible to all recipients,

and you want to include all the recipients.

b. BCC – When you want to include additional recipients but don’t

want the recipient to know who else is receiving the email.

20. What are the different types of folders in email?

Answer – There are different folders that could help you manage
and organize your emails.

a. Inbox – By default email is received in the inbox.

b. Send – Send folder store emails that you have sent to other
peoples.

c. Drafts – When you are writing an email and you have not sent
the email to any other user, that time email will be stored in draft by
default.

d. Trash – Trash holds deleted email from the inbox. To delete an

email, you select an email and then click on the Delete button for it
to be moved from inbox to trash folder

21. In email, what is the difference between respond and

forward?

Answer –

a. Reply – Replying to an email means that you are answering the

mail you have got.

b. Forward – Forwarding an email is sending the mail to someone

else the way you have got.