Name: Meer Haadi

Email: meerhaadiMU0307@gmail.com
Number: 0092 307 814 7064
Consulting Management Officer/Office Virtual Assistant

Summary
• A proven track record of over 5 years in providing high-quality administrative support to
clients, demonstrating a deep understanding of the field and its intricacies.
• Streamlining administrative and procedural processes to enhance accuracy and efficiency,
resulting in improved workflow and reduced errors.
• Exceptional data entry abilities, ensuring the accuracy and reliability of crucial information.
• Proficient in managing time effectively, enabling the timely completion of tasks and projects,
and enhancing overall productivity.
• Providing exceptional customer service, fostering positive client relationships, and addressing
inquiries and concerns promptly and professionally.
• Demonstrated ability to anticipate professional needs and proactively identify and resolve
issues, contributing to a more organized and efficient work environment.
• Proficiency in schedule development to promote organization and availability, ensuring that
all tasks and appointments are efficiently managed.
• Lead and oversee the development and execution of consulting projects, ensuring client
satisfaction and project success.
• Skillful in conflict management, adept at addressing and resolving issues diplomatically,
contributing to a harmonious work atmosphere.
• Strong communication skills, both written and verbal, facilitating effective collaboration and
the drafting of reports and business correspondence.
• Expertise in managing mail efficiently, ensuring timely processing and distribution.
• Proficient in updating tracking spreadsheets, aiding in data analysis and decision-making
processes.
• Exceptional leadership abilities, with a track record of optimizing workflow by leveraging
personnel strengths and enhancing overall team performance.
• Known for being hardworking and focused, consistently delivering results through a
commitment to excellence in all tasks.
• Demonstrated ability to adapt to new challenges and environments, showcasing flexibility
and versatility in handling various administrative responsibilities.
• Played a pivotal role in improving efficiency, reducing operational costs, and enhancing
productivity through effective administrative management.
• Skillfully utilized resources to maximize outcomes, ensuring tasks are completed within
budget and timelines.
• Craft compelling messages and pitches to engage passive candidates.
• Collaborate with external recruitment agencies and vendors to fulfill staffing needs.
• Negotiate contracts, service level agreements (SLAs), and terms with recruitment partners.
• Monitor vendor performance and ensure they adhere to agreed-upon standards and timelines.
• Keen attention to detail, resulting in error-free documentation and reports.
• A commitment to client satisfaction, with a focus on meeting and exceeding client
expectations.
• A dedication to staying updated with industry trends and technology advancements to
enhance administrative processes continually.
• Proven ability to identify and solve complex problems, contributing to the overall success of
projects and initiatives.
 • Collaborative and able to work effectively in a team, fostering a positive and productive work
environment.
• Maintaining strict confidentiality and discretion when handling sensitive information and
client data.
• A results-driven approach to tasks and projects, consistently meeting or exceeding goals and
objectives.
• Exemplary professionalism in all interactions, representing the organization positively in both
internal and external communications.

Work History:
Virtual Office Assistant (May 2022-Present)
Ovixo Services LLC.
• Orchestrated and executed email marketing campaigns, resulting in a 10% increase in open
rates and a 15% rise in click-through rates.
• Utilized advanced email marketing software to segment and target audiences effectively,
resulting in higher conversion rates.
• Maintained a meticulously organized email inbox, ensuring prompt responses and efficient
communication with clients and team members.
• Implemented email management strategies that reduced inbox clutter by 10%, enhancing
overall productivity.
• Produced compelling copy and content for email marketing campaigns, blog posts, and social
media, leading to increased engagement and brand awareness.
• Crafted persuasive email subject lines and content, contributing to a 30% boost in email
campaign success.
• Proficiently managed and updated the CRM system, ensuring accurate client data, and
improving customer engagement and retention.
• Developed personalized outreach strategies within the CRM to nurture leads and foster
strong client relationships.
• Demonstrated expertise in email marketing software (e.g., MailChimp, HubSpot), maximizing
its features to drive targeted marketing efforts.
• Trained team members on email marketing software best practices, enhancing overall
departmental efficiency.
• Implemented innovative passive candidate sourcing techniques, resulting in a 10% increase
in the candidate pipeline and more efficient talent acquisition.
• Provided invaluable assistance to management consultants by conducting research, data
analysis, and report drafting, facilitating informed decision-making.
• Spearheaded project management using ClickUp and Notion, ensuring seamless
collaboration and project tracking among team members.
• Developed project dashboards in Notion, improving project visibility and efficiency.
• Leveraged Slack for real-time communication, ensuring prompt responses to urgent matters
and facilitating team collaboration.
• Implemented Slack channels and integrations to enhance team communication and
streamline information sharing.
• Produced polished reports, documents, and presentations using Microsoft Office Suite,
consistently exceeding quality standards.
 • Created Excel spreadsheets with advanced formulas to streamline data analysis and
reporting processes.
• Assisted in cold calling campaigns by generating lead lists, conducting initial outreach, and
scheduling follow-up appointments, resulting in an 10% increase in lead conversion.
• Provided comprehensive virtual assistance to executives and teams, ensuring seamless
administrative support, from scheduling to document management.
• Managed complex calendars and coordinated meetings across multiple time zones,
optimizing time management for all stakeholders.

Business Recruiter (March 2021-April 2022)

Mirror IT Solutions, California.
• Identify potential candidates through various channels such as job boards, social media,
networking, and referrals.
• Use Boolean search techniques and advanced sourcing methods to find qualified candidates.
• Review resumes and applications to assess candidates' qualifications and fit for the position.
• Conduct initial phone screens or interviews to evaluate candidates' skills, experience, and
motivation.
• Schedule and coordinate interviews between candidates and hiring managers.
• Ensure candidates receive all necessary information about the interview process.
• Administer skills assessments, tests, or other evaluations to gauge candidates' abilities.
• Evaluate candidates' cultural fit and soft skills through interviews and reference checks.
• Maintain a database of potential candidates for future job openings.
• Develop and nurture relationships with passive candidates.
• Give constructive feedback to candidates, whether they are selected or not.
• Share feedback with hiring managers to improve the selection process.
• Partner with hiring managers to understand their staffing needs and preferences.
• Provide guidance and advice on job descriptions and requirements.
• Extend job offers to selected candidates and negotiate compensation packages.
• Ensure a smooth transition for candidates who accept offers.
• Stay updated on labor laws and regulations to ensure compliance in recruitment practices.
• Continuously improve recruitment strategies and techniques.
• Maintain a high level of professionalism, ethics, and confidentiality in all interactions with
candidates and colleagues.
• Proactively reach out to potential candidates via cold calls, emails, or messages to generate
interest in job opportunities.
Consulting Management Officer /Virtual Assistant (Dec 2019-Feb 2021)
Noviya System LLC. California
• Develop and implement strategic plans to drive business growth and achieve company
objectives.
• Oversee and manage the consulting team, ensuring high-quality service delivery to clients.
• Build and maintain strong relationships with clients, understanding their needs and providing
tailored solutions.
• Lead and mentor the consulting team, fostering a collaborative and high-performance work
environment.
• Stay updated with industry trends and best practices, providing thought leadership and
innovative strategies to clients.
 • Manage project timelines, budgets, and resources, ensuring successful project completion.
• Conduct performance evaluations and provide feedback to team members, supporting their
professional development.
• Identify new business opportunities and participate in business development activities to
expand the company's client base.
• Stay updated with regulatory and compliance requirements relevant to the consulting
industry.
• Conduct market research and competitive analysis to identify trends and opportunities for
business growth.
• Develop and implement marketing strategies to promote the consulting services and attract
new clients.
• Monitor project budgets, timelines, and resources, ensuring projects are delivered within
scope and on schedule.
• Provide guidance and mentorship to consulting team members, fostering their professional
growth and development.
• Stay updated with industry best practices, emerging technologies, and regulatory
requirements relevant to the consulting field.
• Evaluate project outcomes and measure the effectiveness of consulting interventions, making
data-driven recommendations for improvement.
• Collaborate with senior management to develop and implement company-wide strategies and
initiatives.
• Provide comprehensive administrative support to clients, including managing calendars,
scheduling appointments, and organizing meetings.
• Handle email and correspondence, ensuring timely and professional communication on behalf
of clients.
• Manage travel arrangements, including booking flights, accommodations, and transportation.
• Maintain and update databases, files, and records, ensuring accurate and efficient information
management.
• Conduct research and prepare reports, presentations, and other documents as required.
• Drive continuous improvement initiatives to enhance operational efficiency and client
satisfaction.

Call Center Representative (July 2018-Nov 2019)

Superior People Recruitment, Australia (Remote)
• Handle a high volume of inbound and outbound customer calls, addressing inquiries,
resolving issues, and providing exceptional service.
• Utilize product knowledge to effectively assist customers in making informed decisions and
troubleshooting technical problems.
• Maintain detailed records of customer interactions, transactions, and follow-up actions,
ensuring accurate and efficient record-keeping.
• Follow call center procedures, scripts, and guidelines to meet performance targets, including
call quality, response time, and customer satisfaction.
• Collaborate with cross-functional teams to resolve complex customer concerns and escalate
issues when necessary.
• Provide proactive feedback to improve customer service processes and contribute to a
positive and customer-centric environment.
• Stay updated on company products, services, and industry trends to deliver up-to-date
information to customers.
• Handle challenging and escalated calls with professionalism and empathy, ensuring the
highest level of customer satisfaction.
 • Conduct surveys, gather customer feedback, and identify areas for service improvement,
sharing insights with the management team.
• Attend ongoing training to enhance skills and maintain a high standard of call center
performance.

English Communication: Fluent

Education: Bachelors of Computer Science (BSc) From COMSAT University of Lahore (2018-2020)