LIST OF CHARGES Visit Charges S.No Warranty Status BLACK Subscriber 1 In-warranty FREE 2 Out-warranty FREE
OAP Customers enjoy additional 1 year warranty over and above the standard 1 year warranty only on set-top box. Remote not included in extended warranty period.
Relocation Charges Type Premises ODU Status Single Multiple Extra Cable Connection Connections Charges (no charge upto 10m) De-Installation - - Free Free - Within Same/ w/ OLD ODU Free Free Rs 8 per metre Different Premises Within Same/ w/ NEW ODU 600 700 Rs 8 per metre Re-Installation Different Premises *MDU to MDU ODU not reqd Free Free Rs 8 per metre *SDU to MDU ODU not reqd Free Free Rs 8 per metre MDU to SDU w/ NEW ODU Free Free Rs 8 per metre SDU -> Single Dwelling Unit *1 Free shifting in 6 months MDU -> Multi Dwelling Unit
Important Guidelines : 1 Remote delivery and pairing charges not applicable for BLACK customers. It is FREE. 2 Dish assembly kit includes reflector, LNBF Arm, backpart, bracket, bolt. 3 For BLACK Customers, Warranty period of STB, VC is 2 years from date of activation. Not applicable for damaged/missing/burnt/theft. 4 Post warranty period, replacement/swap of STB, VC will carry 1 year warranty. 5 All Charges Inclusive of taxes. 6 For more info, visit website or call customer care. 7 Remote and adapter warranty is for 1 year only from date of activation.
