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Samsung Galaxy C7 SM-C7000 - Schematic Diagarm

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SM-C7000

User Manual

English (HK). 07/2016. Rev.1.0 www.samsung.com/hk


Table of Contents

Basics Applications
4 Read me first 45 Installing or uninstalling apps
5 Package contents 47 Phone
6 Device layout 50 Contacts
8 Battery 52 Messages
12 SIM or USIM card (nano-SIM card) 55 Internet
15 Memory card (microSD card) 56 Email
17 Turning the device on and off 57 Camera
18 Touchscreen 66 Gallery
20 Home screen 69 Game Launcher
26 Lock screen 72 S Planner
27 Notification panel 73 S Health
28 Entering text 76 S Voice
31 Screen capture 77 Voice Recorder
32 Opening apps 79 My Files
32 Multi window 80 Memo
36 Samsung account 80 Clock
37 Transferring data from your previous 82 Calculator
device 83 Radio
39 Device and data management 84 Google apps
42 Quick connect
43 Sharing features
44 Emergency mode

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Table of Contents

Settings Appendix
86 Introduction 114 Troubleshooting
86 Wi-Fi
88 Bluetooth
89 Flight mode
90 Mobile hotspot and tethering
91 Data usage
91 SIM card manager
92 Mobile networks
92 NFC and payment
94 More connection settings
96 Smart Manager
98 Applications
98 Sounds and vibrations
99 Notifications
99 Do not disturb
99 Display
100 Advanced features
101 Wallpaper
101 Themes
101 Home screen
102 Lock screen and security
106 Privacy and safety
109 Easy mode
109 Accessibility
110 Accounts
111 Google
111 Backup and reset
112 Language and input
112 Battery
113 Storage
113 Date and time
113 User manual
113 About device

3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
r Descriptions are based on the device’s default settings.
r Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
r Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
r Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
r Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
r Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
r You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
r Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
r Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
r Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap Apps  Settings 
About device  Battery info.

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Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents
Check the product box for the following items:
r Device
r Quick start guide
r The items supplied with the device and any available accessories may vary
depending on the region or service provider.
r The supplied items are designed only for this device and may not be compatible
with other devices.
r Appearances and specifications are subject to change without prior notice.
r You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
r Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
r Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

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Basics

Device layout
Microphone Receiver

Front camera Proximity sensor

Touchscreen
Power key

Home key (Fingerprint SIM card / Memory card


recognition sensor) tray

Recents key

Back key
Headset jack

Loud speaker
Microphone
Multipurpose jack

GPS antenna
Rear camera

Flash

Volume key

NFC antenna

Main antenna

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Basics

r Connectivity problems and battery drain may occur in the following situations:
–  If you attach metallic stickers on the antenna area of the device
–  If you attach a device cover made with metallic material to the device
–  If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
r Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
r Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.

Keys

Key Function
r Press and hold to turn the device on or off.
Power
r Press to turn on or lock the screen.
r Tap to open the list of recent apps.
Recents
r Tap and hold to launch the split screen view.
r Press to turn on the screen while the screen is locked.
Home r Press to return to the Home screen.
r Press and hold to launch Google.
r Tap to return to the previous screen.
Back r Tap and hold to access additional options for the current
screen.

Volume r Press to adjust the device volume.

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Basics

Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.

1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

2 Plug the USB power adaptor into an electric socket.

3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

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Basics

Viewing the remaining charging time


While charging, open the Home screen and tap Apps  Settings  Battery.
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.

Reducing the battery consumption


Your device provides various options that help you conserve battery power.
r Optimise the device using the Smart manager.
r When you are not using the device, switch to sleep mode by pressing the Power key.
r Activate power saving mode.
r Close unnecessary apps.
r Deactivate the Bluetooth feature when not in use.
r Deactivate the Wi-Fi feature when not in use.
r Deactivate auto-syncing of apps that need to be synced, such as emails.
r Decrease the backlight time.
r Decrease the screen brightness.

Battery charging tips and precautions


r When the battery power is low, the battery icon appears empty.
r If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
r If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
r Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
r The device can be used while it is charging, but it may take longer to fully charge the
battery.

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Basics

r If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
r While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
r If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
r If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

Fast charging
The device has a built-in fast charging feature. You can use this feature to charge the battery
more quickly while the device or its screen is turned off.

About Fast charging


r Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature.
r To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging.

Increasing the charging speed


To increase the charging speed, turn the device or its screen off when you charge the battery.
r While charging the battery when the device is turned off, the icon appears on the
screen.
r You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
If the fast charging feature is not activated, on the Home screen, tap Apps  Settings 
Battery, and then tap the Fast cable charging switch to activate it.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

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Basics

Power saving mode


Save the battery power by limiting the device’s functions.
On the Home screen, tap Apps  Settings  Battery  Power saving mode, and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap Start power saving and select an option.

Ultra power saving mode


Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
r Displays colours on the screen as grey tones.
r Restricts the available apps to essential and selected apps only.
r Deactivates the mobile data connection when the screen turns off.
r Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap Apps  Settings  Battery  Ultra power saving mode, and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap MORE  Disable Ultra power saving mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

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Basics

SIM or USIM card (nano-SIM card)


Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
r In some areas, data transfer speeds may be slower if two SIM cards are inserted in
the device than when one SIM card is inserted.
r Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.

1 2 3 4

1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

2 Pull out the tray gently from the tray slot.

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Basics

3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card
on the tray 2 ( 2 ).

2
1

Tray 1 Tray 2

4 Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.

Correct card installation

Nano-SIM card Nano-SIM card

Nano-SIM card
microSD card

r Use only a nano-SIM card.


r You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Removing the SIM or USIM card


1 Insert the ejection pin into the hole on the tray to loosen the tray.

2 Pull out the tray gently from the tray slot.

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Basics

3 Remove the SIM or USIM card.

4 Insert the tray back into the tray slot.

Using dual SIM or USIM cards


If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards


On the Home screen, tap Apps  Settings  SIM card manager. Select a SIM or USIM card
and tap the switch to activate it.

Customising SIM or USIM cards


On the Home screen, tap Apps  Settings  SIM card manager and select a SIM or USIM
card to access the following options:
r Icon: Change the icon of the SIM or USIM card.
r Name: Change the display name of the SIM or USIM card.
r Network mode: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards


When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap Apps  Settings  SIM card manager and set the feature
preferences for your cards in Preferred SIM card.

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Basics

Memory card (microSD card)


Installing a memory card
Your device accepts memory cards with maximum capacities of 128 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
r Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
r Use caution to insert the memory card right-side up.
r The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
r Frequent writing and erasing of data shortens the lifespan of memory cards.
r When inserting a memory card into the device, the memory card’s file directory
appears in the My Files  SD card folder.

1 2 3 4

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Basics

1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

2 Pull out the tray gently from the tray slot.


When you remove the tray from the device, the mobile data connection will be
disabled.

3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1 Tray 2

4 Insert the tray back into the tray slot.

Removing the memory card


Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap Apps  Settings  Storage  SD card  Unmount.
Alternatively, tap next to SD card.

1 Insert the ejection pin into the hole on the tray to loosen the tray.

2 Pull out the tray gently from the tray slot.

3 Remove the memory card.

4 Insert the tray back into the tray slot.


Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.

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Basics

Formatting the memory card


A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap Apps  Settings  Storage  SD card  Format  FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

Turning the device on and off


Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device


If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Volume Down key


Power key

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Basics

Touchscreen
r Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
r To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
r The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
r Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
r It is recommended to use fingers when you use the touchscreen.

Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.

Tapping and holding


Tap and hold an item or the screen for more than 2 seconds to access available options.

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Basics

Dragging
To move an item, tap and hold it and drag it to the target position.

Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.

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Basics

Spreading and pinching


Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right.

A widget

An app A folder

News screen indicator. View the Screen indicators


latest articles in various
categories. Apps screen icon

Favourite apps

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Basics

Home screen options


On the Home screen, tap Apps  Settings  Home screen to access the available options.
Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen
by adding, deleting, or rearranging Home screen panels. You can also set the Home screen
wallpaper, add widgets to the Home screen, and more.
r Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
r Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
r Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
r Screen grid: Change the size of the grid to display more or less items on the Home screen
and the Apps screen.

Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a
widget, and then drag it to the Home screen.

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Basics

Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.

Removing items
Tap and hold an item, and then drag it to Remove at the top of the screen.

Creating folders
Create folders and gather similar applications to quickly access and launch apps.

1 On the Home screen, tap and hold an app, and then drag it over another app.

2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.

3 Tap Enter folder name and enter a folder name.


To change the folder colour, tap .
To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also
add an app by dragging it to the folder on the Home screen.

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Basics

To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove at the top of the screen.

Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap .
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of
the screen.
To set a panel as the main Home screen, tap .

Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the
left or right.

Moving items

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.

Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.

This feature may not be available depending on the region or service provider.

1 On the Apps screen, tap EDIT.

2 Tap and hold an app, and then drag it over another app.

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Basics

3 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.

4 Tap Enter folder name and enter a folder name.


To change the folder colour, tap .
To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also
add an app by dragging it to the folder on the Apps screen.
To delete a folder, select a folder with . Only the folder will be deleted. The folder’s apps will
be relocated to the Apps screen.

Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap A-Z  SAVE.

Searching for items


You can search for items on the Apps screen.
On the Apps screen, tap SEARCH and enter characters. The device will search for and display
the items containing the characters you entered.

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Basics

Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

Icon Meaning
No signal
/ Signal strength
/ Currently accessing SIM or USIM card
/ Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level

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Basics

Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with Swipe, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap Settings  Lock screen and
security  Screen lock type, and then select a method.
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can
protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
r Swipe: Swipe in any direction on the screen to unlock it.
r Pattern: Draw a pattern with four or more dots to unlock the screen.
r PIN: Enter a PIN with at least four numbers to unlock the screen.
r Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
r None: Do not set a screen lock method.
r Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
r If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
r You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap Settings  Lock screen and security  Secure lock settings and tap the
Auto factory reset switch to activate it.

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Basics

Notification panel
Using the notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

You can use the following functions on the notification panel.

Quick setting buttons Launch Settings.

View more quick setting buttons.

Adjust the brightness.


Launch Quick connect.
SIM and USIM card feature
preferences. Tap to access the
SIM card manager.

Tap a notification and perform


various actions. Clear all notifications.

Access the notification settings.

Using quick setting buttons


Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
area, or tap to view more buttons. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap  EDIT. Then, tap and hold a button and drag it to another
location.

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Basics

S Finder
Search for a wide variety of content with a keyword.

Searching for content on the device


Open the notification panel and tap  S Finder.
Enter a keyword in the search field or tap and say a keyword.
To get more refined results, tap Filter under the search field, and then select filter details.

Setting search categories


You can set search categories to search for content in specific search fields.
Tap MORE  Select search locations and select categories.

Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions Hide the keyboard.

Delete a preceding character.

Enter symbols. Break to the next line.

Enter numbers. Change the input language.

Enter a space.

Changing the input language


Tap  Add input languages, and then select the languages to use. Tap the input
language key to switch between the input languages.

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Basics

Changing the keyboard layout


Tap , select a language under Languages and types, and then select a keyboard layout to
use.
On 3x4 keyboard, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.

Additional keyboard functions


r  : Add an item from the clipboard.
r   CANGJIE: Switch to the qwerty keyboard.
r   STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap when
you are unsure about which stroke to enter.
r   HALF-SCREEN HANDWRITING or FULL-SCREEN HANDWRITING: Switch to
handwriting mode.

This feature may not be available depending on the region or service provider.

r  : Enter text by voice.

Change the voice input settings. Delete a preceding character.

Start or pause entering text by


voice.

r  : Enter emoticons.
r  : Open the text editing panel.
r  : Change the keyboard settings.

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Basics

Copying and pasting


1 Tap and hold over text.

2 Drag or to select the desired text, or tap Select all to select all text.

3 Tap Copy or Cut.


The selected text is copied to the clipboard.

4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.

Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.

1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.

2 Tap Dictionary on the options list.


If a dictionary is not preinstalled on the device, tap Manage dictionaries  next to a
dictionary to download it.

3 View the definition in the dictionary pop-up window.


To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web to use the word as a search term.

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Basics

Screen capture
Capture a screenshot while using the device.

Capturing screenshots
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, open the Apps screen, tap Settings  Advanced features 
Palm swipe to capture and tap the switch to activate it.

It is not possible to capture a screenshot while using some apps and features.

Smart capture
You can capture the current screen and scrollable area. You can also immediately crop and
share the captured screen.
If this feature is not activated, open the Apps screen, tap Settings  Advanced features 
Smart capture, tap the switch to activate it, and then capture a screenshot. On the screen you
are capturing, use one of the following options:
r Capture more: Capture more content that continues across multiple screens, such as a
web page. The screen will automatically scroll down and more content will be captured.
r Share: Share the screenshot.
r Crop: Crop a portion from the screenshot.

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Basics

Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap and select a recent app window.

Closing an app
Tap and drag a recent app window to the left or right to close it. To close all running apps,
tap CLOSE ALL.

Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

32
Basics

Split screen view


1 Tap to open the list of recently used apps.

2 Swipe upwards or downwards and tap on a recent app window.


The selected app will launch in the upper window.

3 Swipe to the left or right to select another app to launch.

You can also launch the split screen view by tapping and holding .

33
Basics

Using additional options


When using apps in the split screen view, select an app window and tap the circle between
the app windows to access the following options:

r  : Switch locations between app windows.


r  : Drag and drop text or copied images from one window to another. Tap and hold an
item in the selected window and drag it to a location in another window.

Some apps may not support this feature.

r  : Minimise the window.


r  : Maximise the window.
r  : Close the app.

34
Basics

Adjusting the window size


Drag the circle between the app windows up or down to adjust the size of the windows.

Pop-up view
1 On the Apps screen, launch an app to use in the pop-up view.

2 Drag down diagonally from either end of the top edge.


The app screen will appear in the pop-up view.

Drag and drop content.

Minimise the window.

Close the app.

Maximise the window.

Moving pop-up windows


To move a pop-up window, tap and hold the circle on a window and drag it to a new location.

35
Basics

Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap Settings  Accounts  Samsung account  Help.

Registering your Samsung account


Registering a new Samsung account
If you do not have a Samsung account, you should create one.

1 On the Apps screen, tap Settings  Accounts  Add account.

2 Tap Samsung account  CREATE ACCOUNT.

3 Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account


If you already have a Samsung account, register it to the device.

1 On the Apps screen, tap Settings  Accounts  Add account.

2 Tap Samsung account.

3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Forgotten your ID or password? You can find
your account information when you enter the required information and security code
displayed that is on the screen.

36
Basics

Removing your Samsung account


When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

1 On the Apps screen, tap Settings  Accounts.

2 Tap Samsung account and tap the account to remove.

3 Tap MORE  Remove account  REMOVE ACCOUNT.

4 Enter your Samsung account password and tap CONFIRM.

5 Tap REMOVE ACCOUNT.

Transferring data from your previous device


You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
r Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps or Play Store.
r Computer version: Transfer data between your device and a computer. You can download
the app from www.samsung.com/hk/smartswitch.
r Samsung Smart Switch is not supported on some devices or computers.
r Limitations apply. Visit www.samsung.com/hk/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

37
Basics

Transferring data wirelessly


Transfer data from your previous device to your device.

1 On both devices, download and install Smart Switch from Galaxy Apps or Play Store.

2 Place the devices near each other.

3 Launch Smart Switch on both devices.

4 On your device, select the previous device type from the list and tap START.

5 Follow the on-screen instructions to transfer data from your previous device.

Transferring backup data from a computer


Back up data from your previous device to a computer and import the data to your device.

1 On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch.

2 On the computer, launch Smart Switch.


If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

38
Basics

3 Connect your previous device to the computer using the USB cable.

4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.

5 Connect your device to the computer using the USB cable.

6 On the computer, follow the on-screen instructions to transfer data to your device.

Device and data management


Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.

1 Connect the device to the computer using the USB cable.

2 Open the notification panel, and then tap Transferring media files via USB 
Transferring media files.
If the computer cannot recognise your device, tap Transferring images.

3 Tap ALLOW to permit the computer to access your device’s data.


When the computer recognises your device, the device will appear in My PC.

4 Transfer files between your device and the computer.

39
Basics

Updating the device


The device can be updated to the latest software.

Updating over the air


The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Apps screen, tap Settings  About device  Download updates manually.
When you tap the Download update automatically switch to activate it, updates will
be downloaded when the device is connected to a Wi-Fi network.

Updating with Smart Switch


Connect the device to a computer and update the device to the latest software.

1 On the computer, visit www.samsung.com/hk/smartswitch to download and install


Smart Switch.

2 On the computer, launch Smart Switch.

3 Connect the device to the computer using a USB cable.

4 If a software update is available, follow the on-screen instructions to update the device.
r Do not turn off the computer or disconnect the USB cable while the device is
updating.
r While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.

40
Basics

Backing up and restoring data


Keep your personal information, app data, and settings safe on your device. You can back
up your sensitive information to a backup account and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Samsung account and
Accounts for more information.

Using a Samsung account


On the Apps screen, tap Settings  Backup and reset  Back up my data for the Samsung
account, tap the switches next to the items you want to back up to activate them, and then
tap BACK UP NOW.
To set the device to automatically back up data, tap the Auto back up switch to activate it.
To restore data using a Samsung account, tap Restore. Current data will be deleted from the
device to restore the selected items.

Using a Google account


On the Apps screen, tap Settings  Backup and reset  Back up my data for the Google
account, and then tap the switch to activate it. Tap Backup account and select an account as
the backup account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When
you reinstall apps, backed up settings and data will be restored.

Performing a data reset


Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
more information.
On the Apps screen, tap Settings  Backup and reset  Factory data reset  RESET
DEVICE  ERASE EVERYTHING. The device automatically restarts.

41
Basics

Quick connect
Introduction
Quickly search for and connect with nearby devices, such as Bluetooth headsets, using the
Quick connect feature.
r If the device you want to connect does not support the Quick connect feature,
activate its Wi-Fi Direct or Bluetooth feature before launching Quick connect on
your device.
r Connection methods may vary depending on the type of connected devices or the
shared content.

Connecting to other devices


1 Open the notification panel and tap Quick connect.
The Wi-Fi and Bluetooth features are activated automatically.

If Quick connect is not visible on the notification panel, tap  EDIT and tap the
Quick connect switch to activate it.

2 Tap Scan for nearby devices.


If there is no previously connected device, the device will automatically search for nearby
devices.

3 Select a device from the list and connect to it by following the on-screen instructions.
The next steps may vary depending on the connected device.
To change your device’s visibility setting, tap MORE  Set device visibility, and then select
an option.

Sharing content
Share content with the connected devices.

1 Open the notification panel and tap Quick connect.

2 Tap Scan for nearby devices.

42
Basics

3 Select a device from the list of detected devices.

4 Tap Share content and select a media category.

5 Follow the on-screen instructions to send content to the connected device.


The next steps may vary depending on the selected media category.

Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.

You may incur additional charges when sharing files via the mobile network.

1 Tap Gallery on the Apps screen.

2 Select an image.

3 Tap Share and select a sharing method, such as Bluetooth and email.
You can also use the following options:
r Simple sharing: Share content with your contacts. To use this feature, your phone
number must be verified.
r This feature may not be available depending on the region or service provider.
r If the recipients have not verified their phone numbers or if their devices do not
support the feature, a link to the files will be sent to them via text message. The link
will expire after a certain period.

r Smart View: View your device’s displayed content on a larger screen via a wireless
connection.
r Nearby sharing: Share content with nearby devices via Wi-Fi Direct, Bluetooth, and
more.
r Print: Print content using the printer plug-ins installed on the device.

4 Follow the on-screen instructions to share the image with others.

When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.

43
Basics

Emergency mode
Emergency mode changes the screen to grey tones to reduce battery consumption. Some
apps and functions will be restricted. In emergency mode, you can make an emergency call,
send your current location information to others, sound an emergency alarm, and more.
Press and hold the Power key, and then tap Emergency mode.

Access additional options.

Turn on the flash. Sound alarms.

Send your current location Make a call.


information in a message.

Browse the Internet. Add more apps to use.

Remaining battery power and


usage time left
Make an emergency call.

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Deactivating emergency mode


To deactivate emergency mode, tap MORE  Disable Emergency mode. Alternatively, press
and hold the Power key, and then tap Emergency mode.

44
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap Samsung  Galaxy Apps on the Apps screen.

This app may not be available depending on the region or service provider.

Installing apps
Browse apps by category or tap SEARCH to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap MORE  Settings  Auto update apps,
and then select an option.

Play Store
Purchase and download apps.
Tap Play Store on the Apps screen.

Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap  Settings  Auto-update apps, and
then select an option.

45
Applications

Managing apps
Uninstalling or disabling apps
On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or
uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap
Settings  Applications  Application manager, select an app, and then tap DISABLE or
UNINSTALL.
r DISABLE: Disable selected default apps that cannot be uninstalled from the device.
r UNINSTALL: Uninstall downloaded apps.

Enabling apps
On the Apps screen, tap Settings  Applications  Application manager  
Disabled, select an app, and then tap ENABLE.

Setting app permissions


For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap ALLOW on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Apps screen and tap Settings 
Applications  Application manager. Select an app and tap Permissions. You can view the
app’s permissions list and change its permissions.
To view or change app permission settings by permission category, open the Apps screen,
tap Settings  Privacy and safety  App permissions. Select an item and tap the switches
next to apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.

46
Applications

Phone
Introduction
Make or answer voice calls.

Making calls
1 Tap Phone on the Apps screen.

2 Enter a phone number.


If the keypad does not appear on the screen, tap to open the keypad.

3 Tap or to make a voice call.

Access additional options.


Add the number to the contacts
list. Preview the phone number.

Delete a preceding character.

Hide the keypad.

Using speed dial


Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap MORE  Speed dial, select a speed dial number, and then
select a contact.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.

47
Applications

Making calls from the locked screen


On the locked screen, drag outside the large circle.

Making calls from call logs or contacts list


Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make
a call.

Making an international call

1 Tap to open the keypad if the keypad does not appear on the screen.

2 Tap and hold 0 until the + sign appears.

3 Enter the country code, area code, and phone number, and then tap or .

Receiving calls
Answering a call
When a call comes in, drag outside the large circle.

Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, open the Apps screen, tap Phone  MORE  Settings
 Quick decline messages, enter a message, and then tap .

Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, on the Apps screen, tap Phone  LOG to view missed
calls.

48
Applications

Blocking phone numbers


Block calls from specific numbers added to your block list.

1 On the Apps screen, tap Phone  MORE  Settings  Block numbers.

2 Tap LOG or CONTACTS to select contacts and tap .


To manually enter a number, tap Enter phone number, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block anonymous calls switch to activate the feature.

Options during calls


During a voice call
The following actions are available:
r HOLD: Hold a call. Tap RESUME CALL to retrieve the held call.
r Add call: Dial a second call.
r Extra volume: Increase the volume.
r Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
r Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the bottom of the device and keep the device away from your
ears.
r Keypad / Hide: Open or close the keypad.
r Mute: Turn off the microphone so that the other party cannot hear you.
r Email: Send an email.
r Message: Send a message.
r Internet: Browse webpages.
r Contacts: Open the contacts list.
r S Planner: Open the calendar.
r Memo: Create a memo.
r  : End the current call.

49
Applications

Contacts
Introduction
Create new contacts or manage contacts on the device.

Adding contacts
Creating contacts manually

1 Tap Contacts on the Apps screen.

2 Tap and select a storage location.

3 Enter contact information.


r  : Add an image.
r  / : Add or delete a contact field.

4 Tap SAVE.

To add a phone number to the contacts list from the keypad, open the Apps screen and tap
Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the
number and tap Add to Contacts.
To add a phone number to the contacts list from received calls, open the Apps screen and tap
Phone  LOG  a contact.

Importing contacts
Import contacts from storage services to your device.
On the Apps screen, tap Contacts  MORE  Settings  Import/Export contacts 
IMPORT and select an import option.

50
Applications

Searching for contacts


On the Apps screen, tap Contacts.
Use one of the following search methods:
r Scroll up or down the contacts list.
r Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
r Tap the search field at the top of the contacts list and enter search criteria.

Once a contact is selected, take one of the following actions:


r  : Add to favourite contacts.
r  : Make a voice call.
r  : Compose a message.
r  : Compose an email.

Sharing profile
Share your profile information, such as your photo and status message, with others using the
profile sharing feature.
r This feature may not be available depending on the region or service provider.
r This feature is only available for contacts who have activated the profile sharing
feature on their device.
On the Apps screen, tap Contacts  your profile  Profile sharing, and then tap the switch
to activate it. To use this feature, your phone number must be verified. You can view your
contacts’ updated profile information in Contacts.
To set additional items to share, tap Shared profile info and select items.
To set a contact group to share your profile with, tap Share with and select an option.

Sharing contacts
You can share contacts with others by using various sharing options.

1 Tap Contacts on the Apps screen.

2 Tap MORE  Share.

51
Applications

3 Tick contacts and tap SHARE.

4 Select a sharing method.

Messages
Introduction
Send and view messages by conversation.

Sending messages
You may incur additional charges for sending messages when you are roaming.

1 Tap Messages on the Apps screen.

2 Tap .

3 Add recipients and enter a message.

Access additional options.


Enter recipients.
Select contacts from the
contacts list.

Attach files. Send the message.

Enter a message. Enter emoticons.

4 Tap or to send the message.

52
Applications

Viewing messages
Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

1 Tap Messages on the Apps screen.

2 On the messages list, select a contact.

3 View your conversation.

Blocking unwanted messages


Block messages from specific numbers or messages that contain phrases added to your block
list.

1 Tap Messages on the Apps screen.

2 Tap MORE  Settings  Block messages.

3 Tap Block list.


To add phrases to block, tap Blocked phrases.

4 Tap INBOX or CONTACTS to select contacts and tap .


To manually enter a number, tap Enter number, enter a phone number, and then tap .
When you receive messages from the blocked numbers or messages including blocked
phrases, you will not be notified. To view blocked messages, tap MORE  Settings  Block
messages  Blocked messages.

53
Applications

Setting the message notification


You can change notification sound, display options, and more.

1 Tap Messages on the Apps screen.

2 Tap MORE  Settings  Notifications, and then tap the switch to activate it.

3 Change the notification settings.


r Notification sound: Change the notification sound.
r Vibrate: Set the device to vibrate when you receive messages.
r Pop-up display: Set the device to display messages in pop-up windows.
r Preview message: Set the device to display message content on the locked screen
and in pop-up windows.

Setting a message reminder


You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, open the Apps screen, tap Settings  Accessibility 
Notification reminder, and then tap the switch to activate it. Then, tap the Messages switch
to activate it.

54
Applications

Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.

Browsing webpages
1 Tap Samsung  Internet on the Apps screen.

2 Tap the address field.

3 Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

Access additional options.

Refresh the current webpage.

View your bookmarks, saved


Open the homepage. webpages, and recent browsing
history.

Move to the previously visited Open the browser's tab


page. manager.

55
Applications

Using secret mode


In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.
You can lock secret mode using a password and your fingerprint.

Activating secret mode


In the toolbar at the bottom of the screen, tap Tabs  ENABLE SECRET. If you are using this
feature for the first time, set whether to use a password for secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Changing security settings


You can change your password or the lock method.
Tap MORE  Settings  Privacy  Secret mode security  Change password. To set
your registered fingerprint as the lock method along with the password, tap the Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about using your
fingerprints.

Deactivating secret mode


In the toolbar at the bottom of the screen, tap Tabs  DISABLE SECRET.

Email
Setting up email accounts
Set up an email account when opening Email for the first time.

1 Tap Samsung  Email on the Apps screen.

2 Enter the email address and password, and then tap SIGN IN.
To manually register a email account, tap MANUAL SETUP.

3 Follow the on-screen instructions to complete the setup.

56
Applications

To set up another email account, tap MORE  Settings  Add account.


If you have more than one email account, you can set one as the default account. Tap MORE
 Settings  MORE  Set default account.

Sending emails

1 Tap to compose an email.

2 Add recipients and enter an email text.

3 Tap SEND to send the mail.

Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap MORE  Settings  your account name, and then tap the Sync account switch
to activate it.

Camera
Introduction
Take photos and record videos using various modes and settings.

Basic shooting
You can take photos or record videos. View your photos and videos in Gallery.
Tap Camera on the Apps screen.
Camera etiquette
r Do not take photos or record videos of other people without their permission.
r Do not take photos or record videos where legally prohibited.
r Do not take photos or record videos in places where you may violate other people’s
privacy.

57
Applications

Taking photos or recording videos

1 Tap the image on the preview screen where the camera should focus.

2 Tap to take a photo or tap to record a video.


r Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
r To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag the adjustment bar towards or .
r To capture an image from the video while recording, tap Capture.
r To change the focus while recording a video, tap where you want to focus. To focus on
the centre of the screen, tap .

Current mode Preview thumbnail

Hide or show the


setting icons. Record a video.

Quick settings Take a photo.

Switch between the


front and rear
Camera settings cameras.

Shooting modes

On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to
the left to view photos and videos you have captured.
r The preview screen may vary depending on the shooting mode and which camera
is being used.
r The camera automatically shuts off when unused.
r Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
r The front camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos and does not indicate device performance problems.

58
Applications

Launching Camera on the locked screen


To quickly take photos, launch Camera on the locked screen.
On the locked screen, drag outside the large circle.
r This feature may not be available depending on the region or service provider.
r Some camera features are not available when you launch Camera from the locked
screen while the security features are activated.

Launching Camera quickly


Press the Home key twice quickly to launch Camera.
Some camera features are not available when you launch Camera from the locked
screen or when the screen is turned off while the security features are activated.

Locking the focus and exposure


Strong light/dark contrast and the subject being outside the auto focus area may make it
difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a
photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus
and exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is only available in some shooting modes.

Customising shooting modes


On the preview screen, tap MODE and select a mode.
To view information for each mode, tap INFO.
To rearrange modes, tap MORE  Edit, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap MORE  Add shortcut on home screen.

Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the preview screen, tap MODE  Auto.

59
Applications

Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the preview screen, tap MODE  Pro. Select options and customise the settings, and
then tap to take a photo.
r  : Select an appropriate white balance, so images have a true-to-life colour range.
r  : Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
r  : Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.

Beauty face
Take a photo with lightened skin tone and modified facial features.
On the preview screen, tap MODE  Beauty face.
To apply beauty effect, tap and select options. Refer to Applying beauty effects for more
information.

Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the preview screen, tap MODE  Panorama.
To get the best shots using panorama mode, follow these tips:
r Move the camera slowly in one direction.
r Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
r Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.

Continuous shot
Take a series of photos of moving subjects.
On the preview screen, tap MODE  Continuous shot. Tap and hold to take several
photos continuously.

60
Applications

Food
Take photos of food with more vibrant colours.

1 On the preview screen, tap MODE  Food.

2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.

3 Tap and drag the adjustment bar to adjust the colour tone.

4 Tap to take a photo.

HDR (Rich tone)


Take photos with rich colours and reproduce details even in bright and dark areas.
On the preview screen, tap MODE  HDR (Rich tone).

Without effect With effect

61
Applications

Night
Take a photo in low-light conditions, without using the flash.
On the preview screen, tap MODE  Night.

Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.

1 On the preview screen, tap to switch to the front camera for self-portraits.

2 Tap MODE  Selfie.

3 Face the front camera lens.

4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.

Using the selfie flash


When taking self-portraits with the front camera in low-light situations, the touchscreen can
serve as a flash.
On the preview screen, tap repeatedly until you reach On. When you take a photo, the
touchscreen will flash.

Applying beauty effects


You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.

This feature is available only in Selfie mode.

1 On the preview screen, tap .

62
Applications

2 Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
r Large eyes: Make your eyes appear bigger.
r Slim Face: Adjust the face shape and make your face appear slimmer.
r Skin tone: Make your skin appear brighter and clearer.

Wide selfie
Take a wide self-portrait to include more people in the photo and avoid leaving people out.

1 On the preview screen, tap to switch to the front camera for self-portraits.

2 Tap MODE  Wide selfie.

3 Face the front camera lens.

4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.

5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.

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Applications

r Make sure to keep the white frame inside the viewfinder window.
r The subjects should remain still while taking wide self-portraits.
r The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.

Downloading modes
Download more shooting modes from Galaxy Apps.
On the preview screen, tap MODE  DOWNLOAD.

Some downloaded shooting modes do not have access to every feature.

Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.

r  : Select a filter effect to use when taking photos or recording videos. To set whether
to display certain effects on the list or rearrange the order of effects, tap Manager. To
download more effects, tap Download.
r  : Select a metering method. This determines how light values are calculated. Centre-
weighted uses the light in the centre portion of the shot to calculate the exposure of
the shot. Spot uses the light in a concentrated centre area of the shot to calculate the
exposure of the shot. Matrix averages the entire scene.
r  : Select the length of the delay before the camera automatically takes a photo.
r  : Activate or deactivate the flash.
r  : Select a resolution for photos. Using a higher resolution will result in higher quality
photos, but they will take up more memory.
The resolution of a photo may be affected by lighting conditions when taking photos
with the front camera.

r  : Adjust the colour tone.


r  : Focus on a subject inside the circular frame and blur the image outside the frame.

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Applications

Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.

r Video size (rear) / Video size (front): Select a resolution for videos. Using a higher
resolution will result in higher quality videos, but they will take up more memory.
r Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
r Grid lines: Display viewfinder guides to help composition when selecting subjects.
r Location tags: Attach a GPS location tag to the photo.
r GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
r Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.

r Shooting methods (rear) / Shooting methods (front): Select shooting options to use.
r Review pictures: Set the device to show photos after capturing them.
r Quick launch: Set the device to launch the camera by pressing the Home key twice
quickly.
r Volume keys function: Set the device to use the Volume key to control the shutter or
zoom function.
r Reset settings: Reset the camera settings.

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Applications

Gallery
Introduction
View and manage photos and videos stored in the device.

Viewing images
1 Tap Gallery on the Apps screen.

2 Select an image.

Move to the previous screen. Access additional options.

Add the image to favourites.

Modify the image.

Share the image with others. Delete the image.

To hide or show the menus, tap the screen.

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Applications

Viewing videos
1 Tap Gallery on the Apps screen.

2 Select a video to play. Video files show the icon on the preview thumbnail.

Display your videos. Access additional


options.

Pause and resume


playback.
Rewind or
fast-forward by
dragging the bar. Adjust the volume.

Change screen ratio. Switch to the


pop-up video player.
Skip to the previous
video. Tap and hold Skip to the next
to rewind. video. Tap and hold
to fast-forward.

Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.

Deleting images or videos


Deleting an image or a video
Select an image or a video and tap Delete at the bottom of the screen.

Deleting multiple images and videos

1 On the main Gallery screen, tap and hold an image or a video to delete.

2 Tick the images or videos to delete.

3 Tap DELETE.

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Applications

Sharing images or videos


Select an image or a video, tap Share at the bottom of the screen, and then select a sharing
method.

Sharing event albums


View photos and videos by time and location. You can share event albums with your contacts.

1 On the main Gallery screen, tap  Events.


You can view photos and videos sorted by event.
To manually create event albums, tap and select photos or videos to add.

2 Select an event album to share.

3 Tap , select contacts, and then tap DONE.


When your contacts accept the share request, the event album will be shared and more
photos and videos can be added to the event album by your contacts.
r To use this feature, your phone number must be verified.
r You may incur additional charges when sharing files via the mobile network.
r If the recipients have not verified their phone numbers or if their devices do not
support the feature, a link to the files will be sent to them via text message. Link
recipients may not be able to use some features. The link will expire after a certain
period.

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Applications

Game Launcher
Introduction
Game Launcher gathers your games downloaded from Play Store and Galaxy Apps or
another apps store into one place for easy access. You can set the device to game mode to
play games more easily.

Access the Game Launcher


settings.

A list of downloaded games

Reduce the battery usage for


playing games.

Mute and hide most of Turn on or off the Game Tools


notifications during games. Only icon.
some notifications including
incoming calls will be displayed.
View game videos from YouTube.

View a list of the most popular


games for Galaxy users.

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Applications

Using Game Launcher


1 On the Apps screen, tap Game Launcher.
If Game Launcher is not on the Apps screen, tap Settings  Advanced features 
Games  Game Launcher and tap the switch to activate it. Game Launcher will be
added to the Home screen and the Apps screen.
When you deactivate the feature, Game Launcher will be removed from the Home
screen and the Apps screen.

2 Tap a game from the games list.


Games downloaded from Play Store and Galaxy Apps or another apps store will be
automatically shown on the game launcher screen. If you cannot see your games, tap
Tap here to add unlisted games.

Removing a game from Game Launcher


Tap and hold a game and drag it to Remove at the top of the screen.

Activating game power saving mode


When you activate game power saving mode, the device will lower games’ resolution and
frame rate to reduce battery consumption.
On the Apps screen, tap Game Launcher  Save power during game. Select one of the
following options:
r Off: Power saving mode is not used.
r Save power: Decrease battery power consumption by lowering the resolution and frame
rate.
r Save maximum power: Dramatically decrease the battery power consumption by
lowering the resolution and frame rate.

Battery power efficiency may vary by game.

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Applications

Using Game Tools


You can set the Game Tools icon to be displayed as a floating icon on game screens.
On the Apps screen, tap Settings  Advanced features  Games  Game Tools and tap
the switch to activate it.
While playing a game, tap to display the game tools.
To move the icon, tap and drag it to a new location.
To remove the icon from the current game screen, tap and hold and drag it to Remove at
the top of the screen.

Mute and hide most of


notifications during games. Only
some notifications including
incoming calls will be displayed.

Lock the Recents and Back keys


during games.

Minimise the game screen.


Game Tools icon
Capture screenshots.

Record your game session.

Access the Game Tools settings.

Blocking notifications during games


Tap  to mute notification sounds and display only notifications for incoming calls
and emergency alerts, so that you can enjoy your games without being disturbed. If you
receive an incoming call, a small notification will appear at the top of the screen.

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Applications

S Planner
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.

Creating events
1 Tap S Planner on the Apps screen.

2 Tap or double-tap a date.


If the date already has saved events or tasks in it, tap the date and tap .

3 Enter event details.

Enter a title.

Set a start and end date for the


event.
Select a calendar to use or sync
Set an alarm. with.

Enter the location of the event. Attach a map showing the


location of the event.

Add more details.

4 Tap SAVE to save the event.

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Applications

Creating tasks
1 Tap S Planner on the Apps screen.

2 Tap  Tasks.

3 Enter task details and tap TODAY or TOMORROW to set a due date.
To add more details, tap .

4 Tap SAVE to save the task.

Syncing events and tasks with your accounts


On the Apps screen, tap Settings  Accounts, select an account service, and then tap the
Sync Calendar switch to sync events and tasks with the account.
To add accounts to sync with, open the Apps screen and tap S Planner  MORE  Manage
calendars  Add account. Then, select an account to sync with and sign in. When an
account is added, it will appear on the list.

S Health
Introduction
S Health helps you manage your wellness and fitness. Set fitness goals, check your progress,
and keep track of your overall wellness and fitness.

Starting S Health
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the setup.

1 Tap Samsung  S Health on the Apps screen.

2 Follow the on-screen instructions to complete the setup.

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Applications

Using S Health
You can view the key information from S Health menus and trackers to monitor your wellness
and fitness.
Tap Samsung  S Health on the Apps screen.

Goals and programmes

Trackers

To add trackers, goals, or programmes to the S Health screen, tap MORE  Manage items,
and then select items under the TRACKERS, GOALS, or PROGRAMMES tab.
r GOALS: Set your daily fitness goals and view your progress.
r PROGRAMMES: Use customisable exercise programmes.
r TRACKERS: Monitor your activities, food intake, and body measurements.

To access more information about S Health functions, tap MORE  Settings  Help.

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Applications

Additional information
r S Health is intended for fitness and wellness purposes only and is not intended for use
in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or
prevention of disease.
r The available functions, features and addable applications for S Health may vary from
country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
r S Health applications and its service can be changed or discontinued without prior
notice.
r The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you
sign in to your Samsung account from S Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by S Health by using the Reset data
option in the Settings menu. To delete any data you have shared with social networks or
transferred to storage devices, you must delete them separately.
r You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to S Health information by such additional services or third party devices will only
be permitted with your express approval.
r You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
r If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth, the device
may be affected by electronic interference from other devices. Avoid using the device
near other devices that transmit radio waves.
r Please read Terms and Conditions and Privacy Policy of S Health carefully before using it.

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Applications

S Voice
Introduction
Perform various tasks simply by speaking.

Setting a wake-up command


You can launch S Voice using your own wake-up command.
When launching S Voice for the first time, tap START and set your own wake-up command.
To change the wake-up command, open the Apps screen and tap Samsung  S Voice. Then,
tap  Voice wake-up  Change wake-up command  START, and then follow the on-
screen instructions.
To set the device to launch S Voice using the wake-up command while the device is locked,
tap and tap the Wake up in secured lock switch to activate it.

Using S Voice
1 Say the preset wake-up command.
Alternatively, on the Apps screen, tap Samsung  S Voice.
When S Voice is launched, the device begins voice recognition.

This app may not be available depending on the region or service provider.

S Voice settings View examples of voice


commands.

2 Say a voice command.


If the device recognises the command, the device will perform the corresponding action.
To repeat a voice command or say a different command, tap or say the preset wake-up
command.

This app will close automatically if the device is not used for a specified period.

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Applications

Tips for better voice recognition


r Speak clearly.
r Speak in quiet places.
r Do not use offensive or slang words.
r Avoid speaking in dialectal accents.
The device may not recognise your commands or may perform unwanted commands
depending on your surroundings or how you speak.

Setting the language


On the Apps screen, tap Samsung  S Voice   Language, and then select a
language.
The selected language is applied to S Voice only, not to the language displayed on
the device.

Voice Recorder
Introduction
Use different recording modes for various situations, such as in an interview. The device can
convert your voice to text and distinguish between sound sources.

Making voice recordings


1 On the Apps screen, tap Samsung  Voice Recorder.

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Applications

2 Tap to start recording. Speak into the microphone.


Tap to pause recording.
While making a voice recording, tap BOOKMARK to insert a bookmark.

Change the recording mode.

Start recording.

3 Tap SAVE to finish recording.

Changing the recording mode


On the Apps screen, tap Samsung  Voice Recorder.
Select a mode from the top of the voice recorder screen.
r STANDARD: This is the normal recording mode.
r INTERVIEW: The microphone is sensitive to sounds from two directions. In this mode,
both the top and the bottom of the device pick up equal amounts of sound.
r VOICE MEMO: The device records your voice and simultaneously converts it to on-screen
text. For best results, keep the device near your mouth and speak loudly and clearly in a
quiet place.
If the voice memo system language does not match the language you are speaking,
the device will not recognise your voice. Before using this feature, tap the current
language to set the voice memo system language.

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Applications

Playing selected voice recordings


When you review interview recordings, you can mute or unmute certain sound sources in the
recording.

1 On the Apps screen, tap Samsung  Voice Recorder.

2 Tap Recordings and select a voice recording made in interview mode.

3 To mute certain sound sources, tap for the corresponding direction that sound is to
be muted.
The icon will change to and the sound will be muted.

Muted sound source

Unmuted sound source

My Files
Access and manage various files stored in the device.
On the Apps screen, tap Samsung  My Files.
View files by category or view files stored in the device.
To check the status of used and available memory, tap STORAGE USAGE.
To search for files or folders, tap SEARCH.

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Applications

Memo
Create memos and organise them by category.
On the Apps screen, tap Memo.

Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following
options:
r Category: Create or set a category.
r Tasks: Add tick boxes at the beginning of each row to create a list of tasks.
r Image: Insert images.
r Drawing: Write or draw memos to insert. You can select pen thickness and colour.
r Voice: Make a voice recording to insert.
To save the memo, tap SAVE.
To edit a memo, tap a memo, and then tap the content of the memo.

Searching for memos


Tap SEARCH on the memos list and enter a keyword to search for memos that include the
keyword.

Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.

Alarm
On the Apps screen, tap Clock  Alarm.

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Applications

Setting alarms
Set an alarm time and tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap
SAVE.
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.

Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.

Deleting alarms
Tap on an alarm in the list of alarms.

World clock
On the Apps screen, tap Clock  World clock.

Creating clocks
Enter a city name or select a city from the globe, and then tap .

Deleting clocks
Tap on a clock.

Stopwatch
1 On the Apps screen, tap Clock  Stopwatch.

2 Tap START to time an event.


To record lap times while timing an event, tap LAP.

3 Tap STOP to stop timing.


To restart the timing, tap RESUME.
To clear lap times, tap RESET.

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Applications

Timer
1 On the Apps screen, tap Clock  Timer.

2 Set the duration, and then tap START.


To open the keypad to enter the duration, tap the duration input field.

3 Tap DISMISS when the timer goes off.

Calculator
Perform simple or complex calculations.
Tap Calculator on the Apps screen.
Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is
disabled, tap to display the scientific calculator.
To see the calculation history, tap HISTORY. To close the calculation history panel, tap
KEYPAD.
To clear the history, tap HISTORY  CLEAR HISTORY.

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Applications

Radio
Listening to the FM radio
Tap Radio on the Apps screen.
Before you use this app, you must connect a headset, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Tap to turn on the FM radio. Select the radio station you want from the stations list.

Record a song from the FM radio. Search for an available radio


station.

Turn the FM radio on or off. Access additional options.

Enter radio station frequency Add the current radio station to


manually. the favourites list.

Fine-tune the frequency.

View the list of favourites View the list of available stations.


stations.

Scan and save available stations


automatically.

Scanning radio stations


Tap Radio on the Apps screen.
Tap SCAN, and then select a scan option. The FM radio scans and saves available stations
automatically.
Select the radio station you want from the stations list.

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Applications

Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Accounts for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.

Chrome
Search for information and browse webpages.

Gmail
Send or receive emails via the Google Mail service.

Maps
Find your location on the map, search for locations, and view location information for various
places.

Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.

Play Movies & TV


Download videos to watch from Play Store.

Drive
Store your content on the cloud, access it from anywhere, and share it with others.

YouTube
Watch or create videos and share them with others.

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Applications

Photos
Search for, manage, and edit all your photos and videos from various sources in one place.

Hangouts
Chat with your friends individually or in groups and use images, emoticons, and video calls
while you are chatting.

Google
Search quickly for items on the Internet or your device.

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Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Apps screen, tap Settings.
To search for settings by entering keywords, tap SEARCH.
To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items
to remove.

Wi-Fi
Connecting to a Wi-Fi network
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.

Turn off Wi-Fi to save the battery when not in use.

1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.


Networks that require a password appear with a lock icon.

3 Tap CONNECT.
r Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
r If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.

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Settings

Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.

2 Tap Wi-Fi Direct.


The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.

3 Select a device to connect to.


The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.

Sending and receiving data


You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.

1 Tap Gallery on the Apps screen.

2 Select an image.

3 Tap Share  Wi-Fi Direct and select a device to transfer the image to.

4 Accept the Wi-Fi Direct connection request on the other device.


If the devices are already connected, the image will be sent to the other device without
the connection request procedure.

Ending the device connection

1 Tap Wi-Fi on the Settings screen.

2 Tap Wi-Fi Direct.


The device displays the connected devices in the list.

3 Tap the device name to disconnect the devices.

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Settings

Bluetooth
Introduction
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
r Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
r Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
r Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
r Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.

Pairing with other Bluetooth devices


1 On the Settings screen, tap Bluetooth, and then tap the switch to activate it.
The detected devices are listed.

2 Select a device to pair with.


If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your device to confirm.


The devices will be connected when the other device accepts the Bluetooth connection
request.

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Settings

Sending and receiving data


Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.

1 Tap Gallery on the Apps screen.

2 Select an image.

3 Tap Share  Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.

4 Accept the Bluetooth connection request on the other device.

Unpairing Bluetooth devices


1 Tap Bluetooth on the Settings screen.
The device displays the paired devices in the list.

2 Tap next to the device name to unpair.

3 Tap Unpair.

Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap Flight mode.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.

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Settings

Mobile hotspot and tethering


Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Mobile hotspot and tethering.

You may incur additional charges when using this feature.

r Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
r Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
r USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.

Using the mobile hotspot


Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.

1 On the Settings screen, tap Mobile hotspot and tethering  Mobile hotspot.

2 Tap the switch to activate it.


The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap MORE  Configure Mobile hotspot and
select the level of security. Then, enter a password and tap SAVE.

3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.

4 On the connected device, use the device’s mobile data connection to access the Internet.

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Settings

Data usage
Keep track of your data usage amount and customise the settings for the limitation.
On the Settings screen, tap Data usage.
r Mobile data: Set the device to use data connections on any mobile network.
r Background data: Prevent apps that are running in the background from using a mobile
data connection.
r Set mobile data limit: Set a limit for mobile data usage.
To change the monthly reset date for the monitoring period, tap  Change cycle.

Limiting data usage


Set the device to automatically disable the mobile data connection when the amount of
mobile data you have used reaches your specified limit.

1 On the Settings screen, tap Data usage and tap the Set mobile data limit switch to
activate it.

2 Drag the limit adjustment bar upwards or downwards to set the limit.

3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level.
The device will alert you when the warning level is reached.

SIM card manager


Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards for more information.
On the Settings screen, tap SIM card manager.
r Voice call: Select a SIM or USIM card for voice calls.
r Text messages: Select a SIM or USIM card for messaging.
r Mobile data: Select a SIM or USIM card for data service.
r Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.

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Settings

Mobile networks
Configure your mobile network settings.
On the Settings screen, tap Mobile networks.
r Data roaming: Set the device to use data connections when you are roaming.
r Network mode SIM Ψ 1 / Network mode SIM Ψ 2: Select a network type.
r Access Point Names: Set up access point names (APNs).
r Network operators: Search for available networks and manually register a network.

NFC and payment


Introduction
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.

Using the NFC feature


Use the NFC feature to send images or contacts to other devices, and read product
information from NFC tags.

1 On the Settings screen, tap NFC and payment, and then tap the switch to activate it.

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Settings

2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.

Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC
tags or receive data.

Making payments with the NFC feature


Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.

1 On the Settings screen, tap NFC and payment, and then tap the switch to activate it.

2 Touch the NFC antenna area on the back of your device to the NFC card reader.

To set the default payment app, open the Settings screen and tap NFC and payment  Tap
and pay  PAYMENT, and then select an app.

The payment services list may not include all available payment apps.

Sending data
Allow data exchange when your device’s NFC antenna touches the other device’s NFC
antenna.

1 On the Settings screen, tap NFC and payment, and then tap the switch to activate it.

2 Tap Android Beam and tap the switch to activate it.

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Settings

3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

4 When Touch to beam. appears on the screen, tap your device’s screen to send the item.

If both devices try to send data simultaneously, the file transfer may fail.

More connection settings


Options
Customise settings to control other features.
On the Settings screen, tap More connection settings.
r Nearby device scanning: Set the device to scan for nearby devices to connect to.
r Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
r MirrorLink: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
r VPN: Set up and connect to virtual private networks (VPNs).

Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

94
Settings

Adding printer plug-ins


Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap More connection settings  Printing  Download plug-in.

2 Search for a printer plug-in in Play Store.

3 Select a printer plug-in and install it.

4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.

To add printers manually, tap MORE  Add printer  ADD PRINTER.


To change print settings, tap MORE  Printing settings.

Printing content
While viewing content, such as images or documents, tap Share  Print   All
printers, and then select a printer.

MirrorLink
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap More connection settings  MirrorLink.

Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.

Connecting your device to a vehicle via MirrorLink


When using this feature for the first time, connect the device to a Wi-Fi or mobile network.

1 Pair your device with a vehicle via Bluetooth.


Refer to Pairing with other Bluetooth devices for more information.

2 Connect your device to the vehicle using a USB cable.


When they are connected, access your device’s MirrorLink apps on the head unit monitor.

95
Settings

Ending the MirrorLink connection


Unplug the USB cable from your device and the vehicle.

Smart Manager
Introductions
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with a tap of your finger.

Using the quick optimisation feature


On the Settings screen, tap Smart Manager  CLEAN ALL.
The quick optimisation feature improves device performance through the following actions.
r Clearing some memory.
r Deleting unnecessary files and closing apps running in the background.
r Scanning for malware.

96
Settings

Battery
On the Settings screen, tap Smart Manager  Battery.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
r The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
r You cannot receive notifications from apps that use power saving mode.

Managing the battery


To save battery power by setting whether to optimise the battery usage for each app, tap
DETAILS for the app power saving and tap the App power saving switch to activate it.
You can set the device to charge the battery more quickly. Tap the Fast cable charging switch
to activate it.

Storage
Check the status of the used and available memory.
On the Settings screen, tap Smart Manager  Storage.

Managing the memory


To delete residual files, such as cache, tap DELETE. To delete files or uninstall apps that you
do not use any more, tap DETAILS for the user data and select a category. Then, tick items to
select and tap DELETE.

RAM
On the Settings screen, tap Smart Manager  RAM.
To speed up your device by reducing the amount of RAM you are using, tap END ALL to close
all background apps.

Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Smart Manager  Device security.

97
Settings

Applications
Manage the device’s apps and change their settings.
On the Settings screen, tap Applications.
r Application manager: View and manage the apps on your device.
r Default applications: Select a default setting for using apps.
r Application settings: Customise the settings for each app.

Sounds and vibrations


Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibrations.
r Sound mode: Set the device to use sound mode or silent mode.
r Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
r Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
r Ringtone: Change the ringtone settings.
r Vibration pattern: Select a vibration pattern.
r Notification sounds: Select a default notification sound. You can also change the
notification settings for each app.
r Touch sounds: Set the device to sound when you select an app or option on the
touchscreen.
r Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
r Charging sounds: Set the device to sound when it is connected to a charger.
r Dialling keypad tones: Set the device to sound when you tap the buttons on the keypad.
r Keyboard sound: Set the device to sound when a key is touched.
r Sound quality and effects: Configure additional sound settings.

98
Settings

Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To customise notification settings, tap ADVANCED and select an app.
r Allow notifications: Allow notifications from the selected app.
r Set as priority: Display notifications at the top of the notification panel and include them
in the allowed list when Do not disturb is activated.
r Previews in pop-ups: Display notification previews in pop-up windows.
r Hide on lock screen: Hide notifications from the selected app when the device is locked.
r Hide content on lock screen: Hide the content of notifications from the selected app
when the device is locked.
r More settings: Customise additional notification settings for the selected app.

Do not disturb
Set the device to mute incoming calls and notification sounds, except for allowed exceptions.
On the Settings screen, tap Do not disturb.
r Enable now: Activate Do not disturb mode immediately.
r Enable as scheduled: Activate Do not disturb mode at preset times. You can select days
and set the start and end times.
r Allow exceptions: Customise the settings for allowed exceptions.

Display
Change the display settings.
On the Settings screen, tap Display.
r Brightness: Adjust the brightness of the display.
r Font: Change the font size and type.
r Object scaling: Set whether to condense the display to view more content on the screen.
In condensed display mode, items on the screen will be smaller.

Condensed display mode will only be applied to some apps.

99
Settings

r Icon backgrounds: Set whether to display shaded backgrounds to make icons stand out.
r Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
r Screen mode: Change the screen mode to adjust the display’s colour and contrast.
r LED indicator: Set the device to turn on the LED indicator while the battery is charging,
when you have notifications, or when you make voice recordings.
r Screensaver: Set the device to launch a screensaver when the device is charging or
connected to a dock.

Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.

r Games: Activate the Game Launcher and Game Tools icon and manage useful features
while you play games. Refer to Game Launcher for more information.
r One-handed operation: Activate one-handed operation mode for your convenience
when using the device with one hand.

This feature may not be available depending on the region or service provider.

r Quick launch Camera: Set the device to launch the camera by pressing the Home key
twice quickly.
r Pop-up view gesture: Set the device to view the app screen in the pop-up view. Refer to
Pop-up view for more information.
r Smart capture: Set the device to capture content that continues across multiple screens,
and crop and share the screenshot immediately. Refer to Smart capture for more
information.
r Palm swipe to capture: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in Gallery.

It is not possible to capture a screenshot while using some apps and features.

100
Settings

r Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.

r Easy mute: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.

Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.

Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap Themes.
To download more themes, tap MORE THEMES.

Home screen
Customise the Home screen by adding, deleting, or rearranging Home screen panels, and
more. Refer to Home screen options for more information.
On the Settings screen, tap Home screen.

101
Settings

Lock screen and security


Options
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap Lock screen and security.

The available options may vary depending on the screen lock method selected.

r Screen lock type: Change the screen lock method.


r Info and app shortcuts: Change settings for the items displayed on the locked screen.
r Notifications on lock screen: Set whether or not to show notification content on the
locked screen and select which notifications to display.
r Secure lock settings: Change screen lock settings for the selected lock method.
r Fingerprints: Register your fingerprint to the device to secure the device or sign in to
your Samsung account. Refer to Fingerprint recognition for more information.
r Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my
mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
r Unknown sources: Set the device to allow the installation of apps from unknown
sources.
r Secure startup: Your device’s data is encrypted to prevent others from accessing it if
the device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
r Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.

r Other security settings: Configure additional security settings.

102
Settings

Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
r Screen lock
r Web sign-in
r Verify Samsung account
r This feature may not be available depending on the region or service provider.
r Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
r If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen after restarting the device. You must unlock the device
using a pattern, PIN, or password you set when registering the fingerprint.
r If your fingerprint is not recognised, you must take the device to a Samsung
Service Centre to have it reset. Then, you must re-register your fingerprints.

For better fingerprint recognition


When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
r The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not
scratched or damaged by metal objects, such as coins, keys, and necklaces.
r The screen protector supplied with the device may cause the fingerprint recognition
sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
r Ensure that the fingerprint recognition area and your fingers are clean and dry.
r The device may not recognise fingerprints that are affected by wrinkles or scars.
r The device may not recognise fingerprints from small or thin fingers.
r If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.

103
Settings

r To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
r In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.

Registering fingerprints

1 On the Settings screen, tap Lock screen and security  Fingerprints.

2 Unlock the screen using the preset screen lock method.


If you have not set a screen lock method, create one.

3 Place your finger on the Home key.

4 After the device detects your finger, lift it up and place it on the Home key again.
Repeat this action by moving your finger upwards or downwards until the fingerprint is
registered.
When a fingerprint lock pop-up window appears, tap ENABLE to use your fingerprint to
unlock the screen.

Deleting fingerprints
You can delete registered fingerprints.

1 On the Settings screen, tap Lock screen and security  Fingerprints.

2 Unlock the screen using the preset screen lock method.

3 Tap EDIT.

4 Tick fingerprints to delete and tap REMOVE.

104
Settings

Verifying the Samsung account password


Use fingerprints to verify your Samsung account password. You can use a fingerprint instead
of entering your password, for example, when you purchase content from Galaxy Apps.

1 On the Settings screen, tap Lock screen and security  Fingerprints.

2 Unlock the screen using the preset screen lock method.

3 Tap the Verify Samsung account switch to activate it.

4 Sign in to your Samsung account.

Using fingerprints to sign in to accounts


You can use your fingerprints to sign in to webpages that support password saving.

This feature is only available for webpages that you access via the Internet app.

1 On the Settings screen, tap Lock screen and security  Fingerprints.

2 Unlock the screen using the preset screen lock method.

3 Tap the Web sign-in switch to activate it.

4 Open a webpage that you want to sign in to with a fingerprint.

5 Enter your user name and password, and then tap the webpage’s sign in button.

6 Tick Sign in using your fingerprints and tap REMEMBER.


You can use your fingerprint to verify your account and password to sign in to the
webpage.

105
Settings

Privacy and safety


Options
Change the settings for maintaining your privacy and safety.
On the Settings screen, tap Privacy and safety.
r Location: Change settings for location information permissions.
r App permissions: View the list of features and apps that have permission to use them.
You can also edit the permission settings. Refer to Setting app permissions for more
information.
r Private mode: Activate private mode to prevent others from accessing your personal
content. Refer to Private mode for more information.
r Report diagnostic info: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
r Send SOS messages: Set the device to send help messages by pressing the Power
key three times. You can also send sound recordings along with the message to the
recipients. Refer to Send SOS messages for more information.

Private mode
Hide personal content in your device to prevent others from accessing it.

Activating private mode

1 On the Settings screen, tap Privacy and safety  Private mode, and then tap the switch
to activate it.
If you are activating private mode for the first time, follow the on-screen instructions to
set up a private mode access code.

2 Follow the on-screen instructions to enter the preset private mode access code.
Private mode is activated and the icon appears on the status bar.
You can view and access the hidden items only when private mode is activated. To
hide items stored in the private folder, deactivate private mode.

106
Settings

Hiding content

1 On the Apps screen, launch an app to hide items.

2 Select an item and tap MORE  Move to Private.


If private mode is not activated, follow the on-screen instructions to enter the preset
private mode access code.
The selected items will be moved to the private folder.

Viewing hidden content


You can view hidden items only when private mode is activated.

1 On the Settings screen, tap Privacy and safety  Private mode, and then tap the switch
to activate it.

2 Follow the on-screen instructions to enter the preset private mode access code.

3 On the Apps screen, tap Samsung  My Files  Private.


Items moved to the private folder will appear on the screen.

Unhiding content

1 In the private folder, tap and hold an item, and then tick items to unhide.

2 Tap MORE  Remove from Private.

3 Select a folder to move the items to, and then tap DONE.
The items will be moved to the selected folder.

107
Settings

Automatically deactivating private mode


You can set the device to automatically deactivate private mode each time the screen turns
off.

1 On the Settings screen, tap Privacy and safety  Private mode, and then tap the switch
to activate it.

2 Follow the on-screen instructions to enter the preset private mode access code.

3 Tap the Auto disable switch to activate it.


When the Auto disable option is enabled, the device will fail to transfer files to the
private folder if the screen turns off during transfer.

Send SOS messages


In an emergency situation, quickly press the Power key three times. The device sends
messages to your emergency contacts. The messages include your location information.

1 On the Settings screen, tap Privacy and safety  Send SOS messages, and then tap the
switch to activate it.

2 Follow the on-screen instructions to add emergency contacts if you have not already
done so.

To send help messages with audio recordings or photos, tap the Attach audio recording or
Attach pictures switch to activate it.
The Attach pictures option may not be available depending on the region or service
provider.

Adding emergency contacts


On the Settings screen, tap Privacy and safety  Send SOS messages  Send messages
to  ADD. Tap Create contact and enter contact information or tap Select from contacts to
add an existing contact as an emergency contact.

108
Settings

Easy mode
Easy mode provides an easier user experience by using a simpler layout and bigger icons on
the Home screen.

Some app features may not be available in easy mode.

Switching to easy mode

1 On the Settings screen, tap Easy mode  Easy mode.

2 Select apps under Easy applications to apply a simpler layout.

3 Tap DONE.

Returning to standard mode


Swipe to the left on the Home screen and tap Settings  Easy mode  Standard mode 
DONE.

Managing shortcuts
To add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an
app.
To add a shortcut to a contact on the Home screen, swipe to the right and tap .
To delete a shortcut from the Home screen, tap EDIT and select an app or contact with .

Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
r Vision: Customise the settings to improve accessibility for visually impaired users.
r Hearing: Customise the settings to improve accessibility for users with hearing
impairment.

109
Settings

r Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
r Direction lock: Change the directional combination settings for unlocking the screen.
r Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
r Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
r Answering and ending calls: Change the method of answering or ending calls.
r Single tap mode: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
r Manage accessibility: Export or import the accessibility settings to share them with
other devices.
r Services: View accessibility services installed on the device.

Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.

Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.

1 On the Settings screen, tap Accounts  Add account.

2 Select an account service.

3 Follow the on-screen instructions to complete the account setup.

To sync content with your accounts, select an account and select items to sync.

Removing accounts
On the Settings screen, tap Accounts, select an account name, select the account to remove,
and then tap MORE  Remove account.

110
Settings

Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.

Backup and reset


Change the settings for managing settings and data.
On the Settings screen, tap Backup and reset.
r Back up my data: Back up your personal information and app data to the Samsung
server. You can also set the device to automatically back up data.
r Restore: Restore previously backed up personal information and app data from your
Samsung account.
r Back up my data: Set the device to back up settings and app data to the Google server.
r Backup account: Set up or edit your Google backup account.
r Automatic restore: Set the device to automatically restore settings and app data from
the Google server when apps are reinstalled.
r Auto restart: Set the device to restart itself at preset times for optimal performance.
r Reset settings: Return the device’s settings to the factory default settings without
deleting data.
r Reset network settings: Return the network connection settings to the factory default
settings.
r Factory data reset: Return the device to the factory default settings and delete all data.

111
Settings

Language and input


Select device languages and change settings, such as keyboards and voice input types. Some
options may not be available depending on the selected language.
On the Settings screen, tap Language and input.
r Language: Select a display language for all menus and apps.
r Default keyboard: Select a default keyboard type for text input.
r Samsung keyboard: Change the Samsung keyboard settings.
r Google voice typing: Change the voice input settings.
r Samsung voice input: Select a default language for voice input.
r Text-to-speech: Change the text-to-speech settings.
r Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your
device.

Battery
View battery power information and change power saving options.
On the Settings screen, tap Battery.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

r BATTERY USAGE: View the amount of battery power consumed by your device.
r Power saving mode: Activate power-saving mode and change the settings for power-
saving mode. Refer to Power saving mode for more information.
r Ultra power saving mode: Extend standby time and reduce battery consumption by
displaying a simpler layout and allowing limited access to an app. Refer to Ultra power
saving mode for more information.
r App power saving: Save battery power by optimising the battery usage for each app.
r Percentage on status bar: Set the device to display the remaining battery life.
r Fast cable charging: Set whether to use the fast cable charging feature to charge your
device quickly.

112
Settings

Storage
View memory information for your device.
On the Settings screen, tap Storage.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.

Date and time


Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap Date and time.
If the battery remains fully discharged or removed from the device, the time and date
is reset.

r Automatic date and time: Automatically update the time and date when moving across
time zones. When this feature is deactivated, you can manually set the date, time, and
time zone.
r Use 24-hour format: Display time in 24-hour format.

User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.

About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap About device.

113
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.

When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
r Password: When the device lock feature is enabled, you must enter the password you set
for the device.
r PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
r PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
r PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages


r When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
r You cannot access some options without a subscription. For more information, contact
your service provider.

Your device does not turn on


When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.

114
Appendix

The touchscreen responds slowly or improperly


r If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
r If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
r The touchscreen may malfunction in humid conditions or when exposed to water.
r Restart your device to clear any temporary software bugs.
r Ensure that your device software is updated to the latest version.
r If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error


Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.

Restarting the device


If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.

Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Resetting the device


If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap Settings  Backup and reset  Factory data reset  RESET
DEVICE  ERASE EVERYTHING. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.

Calls are not connected


r Ensure that you have accessed the right cellular network.
r Ensure that you have not set call barring for the phone number you are dialling.
r Ensure that you have not set call barring for the incoming phone number.

115
Appendix

Others cannot hear you speaking on a call


r Ensure that you are not covering the built-in microphone.
r Ensure that the microphone is close to your mouth.
r If using a headset, ensure that it is properly connected.

Sound echoes during a call


Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio


quality is poor
r Ensure that you are not blocking the device’s internal antenna.
r When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
r When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.

The battery icon is empty


Your battery is low. Charge the battery.

The battery does not charge properly (For Samsung-approved


chargers)
r Ensure that the charger is connected properly.
r Visit a Samsung Service Centre and have the battery replaced.

116
Appendix

The battery depletes faster than when first purchased


r When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
r Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
r The battery is consumable and the useful charge will get shorter over time.

Your device is hot to the touch


When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the
device continues to overheat, contact a Samsung Service Centre.

Error messages appear when launching the camera


Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
r Charge the battery.
r Free some memory by transferring files to a computer or deleting files from your device.
r Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview


r The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
r If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.

117
Appendix

Error messages appear when opening multimedia files


If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
r Free some memory by transferring files to a computer or deleting files from your device.
r Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
r Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com/hk.
r Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
r Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located


r Ensure that the Bluetooth wireless feature is activated on your device.
r Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
r Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a


computer
r Ensure that the USB cable you are using is compatible with your device.
r Ensure that you have the proper driver installed and updated on your computer.
r If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.

118
Appendix

Your device cannot find your current location


GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.

Data stored in the device has been lost


Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.

A small gap appears around the outside of the device case


r This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
r Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage


Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.

119
Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.

Trademarks
r SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
r Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
r Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
r All other trademarks and copyrights are the property of their respective owners.

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