1/24/24, 2:55 AM Practical 3 DS

Anuja Shelar (BE_A&R-62)

In [17]: import pandas as pd #data manipulation

import numpy as np #numerical computations
from sklearn.model_selection import train_test_split # scikit-learn fo
from sklearn import metrics
import seaborn as sns

import matplotlib.pyplot as plt

In [3]: data = pd.read_csv("Telco-Customer-Churn.csv")

data

Out[3]: customerID gender SeniorCitizen Partner Dependents tenure PhoneService MultipleLines

7590- No phone
0 Female 0 Yes No 1 No
VHVEG service

5575-
1 Male 0 No No 34 Yes No
GNVDE

3668-
2 Male 0 No No 2 Yes No
QPYBK

7795- No phone
3 Male 0 No No 45 No
CFOCW service

9237-
4 Female 0 No No 2 Yes No
HQITU

... ... ... ... ... ... ... ... ...

7038 6840-RESVB Male 0 Yes Yes 24 Yes Yes

2234-
7039 Female 0 Yes Yes 72 Yes Yes
XADUH

No phone
7040 4801-JZAZL Female 0 Yes Yes 11 No
service

8361-
7041 Male 1 Yes No 4 Yes Yes
LTMKD

7042 3186-AJIEK Male 0 No No 66 Yes No

7043 rows × 21 columns

 

In [5]: print(data.head())
print(data.info())

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1/24/24, 2:55 AM Practical 3 DS
Anuja Shelar (BE_A&R-62)
customerID gender SeniorCitizen Partner Dependents tenure PhoneService \
0 7590-VHVEG Female 0 Yes No 1 No
1 5575-GNVDE Male 0 No No 34 Yes
2 3668-QPYBK Male 0 No No 2 Yes
3 7795-CFOCW Male 0 No No 45 No
4 9237-HQITU Female 0 No No 2 Yes

MultipleLines InternetService OnlineSecurity ... DeviceProtection \

0 No phone service DSL No ... No
1 No DSL Yes ... Yes
2 No DSL Yes ... No
3 No phone service DSL Yes ... Yes
4 No Fiber optic No ... No

TechSupport StreamingTV StreamingMovies Contract PaperlessBilling \

0 No No No Month-to-month Yes
1 No No No One year No
2 No No No Month-to-month Yes
3 Yes No No One year No
4 No No No Month-to-month Yes

PaymentMethod MonthlyCharges TotalCharges Churn

0 Electronic check 29.85 29.85 No
1 Mailed check 56.95 1889.5 No
2 Mailed check 53.85 108.15 Yes
3 Bank transfer (automatic) 42.30 1840.75 No
4 Electronic check 70.70 151.65 Yes

[5 rows x 21 columns]
<class 'pandas.core.frame.DataFrame'>
RangeIndex: 7043 entries, 0 to 7042
Data columns (total 21 columns):
# Column Non-Null Count Dtype
--- ------ -------------- -----
0 customerID 7043 non-null object
1 gender 7043 non-null object
2 SeniorCitizen 7043 non-null int64
3 Partner 7043 non-null object
4 Dependents 7043 non-null object
5 tenure 7043 non-null int64
6 PhoneService 7043 non-null object
7 MultipleLines 7043 non-null object
8 InternetService 7043 non-null object
9 OnlineSecurity 7043 non-null object
10 OnlineBackup 7043 non-null object
11 DeviceProtection 7043 non-null object
12 TechSupport 7043 non-null object
13 StreamingTV 7043 non-null object
14 StreamingMovies 7043 non-null object
15 Contract 7043 non-null object
16 PaperlessBilling 7043 non-null object
17 PaymentMethod 7043 non-null object
18 MonthlyCharges 7043 non-null float64
19 TotalCharges 7043 non-null object
20 Churn 7043 non-null object
dtypes: float64(1), int64(2), object(18)
memory usage: 1.1+ MB
None

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1/24/24, 2:55 AM Practical 3 DS
Anuja Shelar (BE_A&R-62)
In [7]: data.nunique()

customerID 7043
Out[7]:
gender 2
SeniorCitizen 2
Partner 2
Dependents 2
tenure 73
PhoneService 2
MultipleLines 3
InternetService 3
OnlineSecurity 3
OnlineBackup 3
DeviceProtection 3
TechSupport 3
StreamingTV 3
StreamingMovies 3
Contract 3
PaperlessBilling 2
PaymentMethod 4
MonthlyCharges 1585
TotalCharges 6531
Churn 2
dtype: int64

In [9]: data.isnull().sum()

customerID 0
Out[9]:
gender 0
SeniorCitizen 0
Partner 0
Dependents 0
tenure 0
PhoneService 0
MultipleLines 0
InternetService 0
OnlineSecurity 0
OnlineBackup 0
DeviceProtection 0
TechSupport 0
StreamingTV 0
StreamingMovies 0
Contract 0
PaperlessBilling 0
PaymentMethod 0
MonthlyCharges 0
TotalCharges 0
Churn 0
dtype: int64

In [10]: data_cleaned = data.drop_duplicates()

In [11]: data.describe()

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Anuja Shelar (BE_A&R-62)
Out[11]: SeniorCitizen tenure MonthlyCharges

count 7043.000000 7043.000000 7043.000000

mean 0.162147 32.371149 64.761692

std 0.368612 24.559481 30.090047

min 0.000000 0.000000 18.250000

25% 0.000000 9.000000 35.500000

50% 0.000000 29.000000 70.350000

75% 0.000000 55.000000 89.850000

max 1.000000 72.000000 118.750000

In [12]: unique, counts = np.unique(data['tenure'], return_counts=True)

print(unique, counts)

[ 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47
48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71
72] [ 11 613 238 200 176 133 110 131 123 119 116 99 117 109 76 99 80 87
97 73 71 63 90 85 94 79 79 72 57 72 72 65 69 64 65 88
50 65 59 56 64 70 65 65 51 61 74 68 64 66 68 68 80 70
68 64 80 65 67 60 76 76 70 72 80 76 89 98 100 95 119 170
362]

In [13]: unique, counts = np.unique(data['MonthlyCharges'], return_counts=True)

print(unique, counts)

[ 18.25 18.4 18.55 ... 118.6 118.65 118.75] [1 1 1 ... 2 1 1]

In [14]: unique, counts = np.unique(data['TotalCharges'], return_counts=True)

print(unique, counts)

[' ' '100.2' '100.25' ... '999.45' '999.8' '999.9'] [11 1 1 ... 1 1 1]

In [16]: sns.pairplot(data)

<seaborn.axisgrid.PairGrid at 0x2981866dae0>
Out[16]:

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Anuja Shelar (BE_A&R-62)

Check for Outliers

In [18]: plt.boxplot(data['tenure'])
plt.show()

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Anuja Shelar (BE_A&R-62)

In [19]: plt.boxplot(data['MonthlyCharges'])
plt.show()

Split the Data

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1/24/24, 2:55 AM Practical 3 DS
Anuja Shelar (BE_A&R-62)
In [20]: X = data.drop("Churn", axis=1)
y = data["Churn"]
# Split the dataset into training and testing sets
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.2, random_state=

In [21]: X_train.shape

(5634, 20)
Out[21]:

In [22]: y_train.shape

(5634,)
Out[22]:

In [23]: X_test.shape

(1409, 20)
Out[23]:

In [24]: y_test.shape

(1409,)
Out[24]:

Export the cleaned data

In [26]: # Export the cleaned dataset to a CSV file
data.to_csv("Cleaned_Telecom_Customer_Churn.csv", index=False)

In [27]: data

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1/24/24, 2:55 AM Practical 3 DS
Anuja Shelar (BE_A&R-62)
Out[27]: customerID gender SeniorCitizen Partner Dependents tenure PhoneService MultipleLines

7590- No phone
0 Female 0 Yes No 1 No
VHVEG service

5575-
1 Male 0 No No 34 Yes No
GNVDE

3668-
2 Male 0 No No 2 Yes No
QPYBK

7795- No phone
3 Male 0 No No 45 No
CFOCW service

9237-
4 Female 0 No No 2 Yes No
HQITU

... ... ... ... ... ... ... ... ...

7038 6840-RESVB Male 0 Yes Yes 24 Yes Yes

2234-
7039 Female 0 Yes Yes 72 Yes Yes
XADUH

No phone
7040 4801-JZAZL Female 0 Yes Yes 11 No
service

8361-
7041 Male 1 Yes No 4 Yes Yes
LTMKD

7042 3186-AJIEK Male 0 No No 66 Yes No

7043 rows × 21 columns

 

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