Salesforce Certified Platform Developer II

Study Guide
Spring ‘16

STUDY GUIDE 0
Salesforce Certified Developer II– Study Guide

Contents
SECTION 1. PURPOSE OF THIS STUDY GUIDE..............................................................................................................................................1
SECTION 2. ABOUT THE SALESFORCE CERTIFIED PLATFORM DEVELOPER II PROGRAM....................................................................1
SECTION 3. AUDIENCE DESCRIPTION: SALESFORCE CERTIFIED PLATFORM DEVELOPER II.................................................................1
SECTION 4. ABOUT THE EXAM ......................................................................................................................................................................2
SECTION 5. RECOMMENDED TRAINING AND REFERENCES....................................................................................................................2
SECTION 6. EXAM OUTLINE ...........................................................................................................................................................................3
SECTION 7. SAMPLE EXAM QUESTIONS......................................................................................................................................................4
SECTION 8. ANSWERS TO SAMPLE EXAM QUESTIONS ............................................................................................................................6
SECTION 9. MAINTAINING A CERTIFICATION..............................................................................................................................................6

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Section 1. Purpose of this Study Guide

This study guide is designed to help you evaluate if you are ready to successfully complete the Salesforce
Certified Platform Developer II program. This guide provides information about the target audience for the
certification program, recommended training and documentation, and a complete list of exam objectives—
all with the intent of helping you achieve a passing score. Salesforce highly recommends a combination of
on-the-job experience, course attendance, and self-study to maximize your chances of passing the exam.

Section 2. About the Salesforce Certified Platform Developer II Program

The Salesforce Certified Platform Developer II program is designed for individuals who would like to
demonstrate their skills and knowledge in advanced programmatic capabilities of the Force.com platform
and data modeling to develop complex business logic and interfaces. The candidate can design, develop,
test, and deploy programmatic solutions that are maintainable and re-usable and follow Apex design
patterns and object-oriented programming best practices.
The Salesforce Platform Developer I credential is a prerequisite for the program.
The Salesforce Certified Platform Developer II program has multiple components. A candidate must pass
the multiple-choice/multiple-select proctored exam to move on to the performance-based component. To
earn this credential, a candidate must successfully complete all components.

Section 3. Audience Description: Salesforce Certified Platform Developer II

The Salesforce Certified Platform Developer II program is intended for an individual who has experience
developing custom applications on the Force.com platform, including practical application of the skills and
concepts noted in the exam objectives below.
The Salesforce Certified Platform Developer II generally has two to four years of experience as a
developer, including at least one year of development experience on the Force.com platform.
The Salesforce Certified Platform Developer II candidate has the experience, skills, and knowledge
outlined below:

 Understands the principles and best practices of Salesforce data modeling, interface design, code
development, and testing, and can apply these principles in real-world development environments.
 Is capable of defining appropriate solutions to meet specific business challenges/process
requirements to extend/customize the platform by applying their knowledge of declarative and
programmatic features of the Force.com platform.
 Is competent developing Apex code that will scale to large data sets; has a good understanding of
platform behaviors, limits, and performance considerations.

 Can build custom user interfaces to display and interact with Salesforce data using the Lightning
component framework, advanced Visualforce, and moderate JavaScript.

 Is competent tuning Visualforce pages and understands performance implications of the controller
design.
 Understands and applies best practices for general web and Salesforce-specific security concerns.

 Can design and implement complex sharing models using declarative and programmatic methods.

 Can design and implement a test plan that ensures adequate quality (e.g., code coverage,
application behaviors, scalability, environment independence, security) across application
components.

 Can deploy custom applications, has a broad understanding of the Force.com development
lifecycle, and understands all deployment tools and knows when to apply each tool.

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 Understands and uses Apex SOAP and REST web services and how to call out from Apex using
SOAP and REST.
 Understands and uses asynchronous programming – batchable, schedulable, @future, etc.
 Understands and applies appropriate techniques for error and exception handling in various
programmatic contexts.
 Has invested time in studying the resources listed in this Study Guide and the additional required
study materials provided by Salesforce.

 A candidate for this exam is not expected to be able to administer any standard Salesforce
applications, design a technical architecture solution that spans multiple platforms and includes
integration and authentication across systems, or develop and publish managed products on the
App Exchange that require a security review.

Section 4. About the Exam

The Salesforce Certified Platform Developer II multiple-choice exam has the following characteristics:

 Content: 60 multiple-choice/multiple-select questions

 Time allotted to complete the exam: 120 minutes

 Passing Score: 63%

 Registration fee: 400 USD; Retake fee: 200 USD

 Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored
environment

 References: No hard-copy or online materials may be referenced during the exam

 Prerequisites: Successful completion of the Salesforce Certified Platform Developer I exam;

course attendance highly recommended

 Results: Provided immediately after exam submission as on-screen text and by email

Section 5. Recommended Training and References

As preparation for this exam, Salesforce University recommends a combination of: hands-on experience
building custom applications on the Force.com platform using the declarative and programmatic
capabilities of Apex code and Visualforce pages; training course completion; and self-study in the areas
listed in the Exam Outline section of this study guide.
Salesforce University recommends the following instructor-led courses, online courses, and other resources
to guide your study:

 Instructor-led course: Apex and Visualforce Controllers

 Online resource: Force.com Cookbook

 Online course: Apex

 Online course: Visualforce Controllers

 Online course: Creating Lightning Components

 Workbook: Force.com Workbook

 Workbook: Apex Workbook

 Workbook: Visualforce Workbook

 Documentation: Development Lifecycle Guide

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 Documentation: Force.com Apex Code Developer's Guide

 Documentation: Visualforce Developer's Guide

 Documentation: Force.com Migration Tool Guide

 Trailhead modules for Developer Trail - Intermediate

 Become a member of developer.force.com and create a Developer Edition account

Enroll in instructor-led courses and launch online training from your Salesforce application by clicking the
Help & Training link in the upper right corner of the screen (requires login) and searching for the desired
courses, listed above. Non-Salesforce customers can register for instructor-led courses here:
http://www.Salesforce/training.
In addition, Salesforce University recommends reviewing online Documentation, Tip Sheets, and User
Guides by searching for the topics listed in the Exam Outline section of the study guide and studying the
information related to those topics. Documentation, Tip Sheets, and User Guides can also be accessed
through Help & Training. Documentation is also available in PDF format here:
https://na1.salesforce.com/help/pdfs/en/sf.pdf.

Section 6. Exam Outline

The Salesforce Certified Platform Developer II exam measures a candidate’s knowledge and skills related
to the objectives listed below. A candidate should have hands-on experience developing custom
applications on the Force.com platform and have demonstrated the application of each of the
features/functions below.
Objective Weighting

Salesforce Fundamentals 5%
Describe the capabilities of base-system objects such as sharing objects, history objects, metadata
objects, multi-currency, and Chatter objects.
Describe the different capabilities of and use cases for the various Salesforce development
platforms (Heroku, Fuel, App Cloud).
Data Modeling and Management 7%
Describe how to design code that accommodates multi-language, multi-currency, multi-locale
considerations.
Describe the implications of compound data types in Apex programming.
Describe the use cases for and benefits of external IDs.
Identify use cases for different types of custom settings, and describe how to implement solutions
for those use cases.
Logic and Process Automation 33%
Given a scenario, describe the implications of the order of execution of a record save.
Describe the interactions between Visualforce/Apex with Flow/Lightning Process Builder.
Given a scenario, identify the optimal programmatic or declarative solution.
Given a scenario, debug unexpected behavior due to save execution order.
Describe the Apex features available for error handling and maintaining transactional integrity.
Identify potential issues with inefficient code and mitigation techniques to avoid exceeding governor
limits.
Describe the data return types for SOQL and SOSL queries and their impact on variable
assignment.
Describe the options, best practices, and use cases for asynchronous execution.
Given a scenario, identify the appropriate dynamic Apex feature.
Given a scenario, describe when and how to use Apex managed sharing.

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Describe the use cases for the various authentication techniques.

User Interface 20%
Given a scenario, describe how to use a standard set controller.
Describe the considerations when creating custom controllers and controller extensions.
Describe the techniques for using Visualforce to perform actions and partial page refresh.
Describe the messaging techniques and best practices when displaying errors in user interfaces.
Describe techniques to maximize code re-use with Visualforce.
Describe use cases for JavaScript in a Visualforce page.
Given a set of requirements, describe the process for designing Lightning components.
Performance 7%
Describe the common performance issues for user interfaces and the techniques to mitigate them.
Describe the considerations for query performance.
Integration 11%
Describe how to expose Apex classes as SOAP and REST web services.
Describe how to use system classes to integrate with SOAP- or REST-based web services.
Describe when and how to use metadata, streaming, and Analytics API to enhance Apex and
Visualforce solutions.
Testing 12%
Describe the best practices for unit testing in Apex.
Describe how to apply different techniques to create test data and responses.
Describe the implications of testing Visualforce controllers and controller extensions.
Describe various ways to execute tests and specify test execution options.
Debug and Deployment Tools 5%
Given a scenario, identify the appropriate tool to analyze application performance profiles and
troubleshoot data and performance issues.
Given a scenario, identify the appropriate deployment tool.

Section 7. Sample Exam Questions

The following questions are representative of those on the Salesforce Certified Platform Developer II exam.
These questions are not designed to test your readiness to successfully complete the certification exam, but
should be used to become familiar with the types of questions on the exam. The actual exam questions may
be more or less difficult than this set of questions.

1. A developer needs to create a service that will process an email sent to it and create an account and
contact using the contents of the email as data for the records.
How might a developer accomplish this requirement?
Choose 1 answer.
A. Use the Apex Inbound Email Handler.
B. Use the Fuel API with Email Data Extensions.
C. Use Heroku Data Clips to Process Email.
D. Use Auto-launched Flow and Process Builder.

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2. How can Apex be used with Visual Workflow?

Choose 1 answer.
A. To set the version of a Flow being run.
B. To start a Flow automatically.
C. To add custom styling to a Flow.
D. To control access to a Flow.

3. An integration user makes a successful login() call via the SOAP API.
What can be used in the SOAP header to provide server authorization for subsequent API requests?
Choose 1 answer.
A. Named Credentials
B. Session ID
C. OAuth access token
D. Security token

4. A customer has a single Visualforce page that allows each user to input up to 1500 sales forecasts and
instantly view pivoted forecast calculations. Users are complaining that the page is loading slowly, and
they are seeing error messages regarding heap and view state limits.
What is recommended to optimize page performance?
Choose 3 answers.
A. Segregate calculation functionality from input functionality.
B. Specify the list of sales forecasts as transient.
C. Implement pagination and reduce records per page.
D. Create formula fields to compute pivoted forecast calculations.
E. Use JavaScript Remoting instead of controller actions.

5. A developer is creating unit tests for code that makes SOAP web service callouts. The developer needs
to insert some test data as a part of the unit tests setup.
How should the developer enable this functionality?
Choose 3 answers.
A. Surround the callout with Test.startTest(), Test.stopTest().
B. Surround the data insertion with Test.startTest(), Test.stopTest().
C. Implement the WebServiceMock interface.
D. Update code to call Test.setMock().
E. Implement the HttpCalloutMock interface.

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Section 8. Answers to Sample Exam Questions

1. A
2. B
3. B
4. A, C, E
5. A, C, D

Section 9. Maintaining a Certification

Successful completion of online, release-specific Salesforce Certified Platform Developer I exams is
required to maintain the pre-requisite to the Salesforce Certified Platform Developer II credential. Release
exams are published three times a year for each of the Salesforce product releases throughout the year.
An annual maintenance fee will be charged when registering for every third release exam, based on when
the credential was earned. The maintenance fee includes three release exams and access to the supporting
training material. Salesforce Certified professionals will be notified automatically when new release
training material and exams become available.