Cathay Prep

Aircraft and fleet
We offer customers impeccable service with a well-maintained, modern fleet. Combined with safety and
comfort, every flight is an exceptional flying experience.
Airbus A321neo
The newest aircraft to join our fleet, the A321neo features uncompromising comfort, 4K Ultra HD TV screens in
every seat and extra-large overhead bins.
Airbus A330
At the heart of the cockpit of this wide-body aircraft is the fly-by-wire system pioneered by Airbus – a major
improvement on stability.
Airbus A350
Feel the difference with complimentary satellite TV, redesigned seats and headrests, and panoramic window
views. Enjoy state-of-the-art technology onboard, with reduced noise levels and a reduced carbon footprint.
Boeing 777
With its super-wide cabins and high ceilings, you’ll travel on your long-haul trip in optimal comfort. Inflight Wi-
Fi is available across all four classes.
Our Boeing 777-300ER cabins, designed with you in mind
Rediscover the Cathay Pacific Boeing 777-300ER: a fleet thoughtfully designed for your needs. From the quiet
luxury of our new Business class experience, the Aria Suite, to the enhanced privacy of our new Premium
Economy, every aspect of these cabins have been carefully considered to bring you maximum comfort.
Each material has been hand-selected to create a sense of calm, and every feature has been thoughtfully
designed for intuitive use. We’ve given meticulous attention to every detail, no matter how small – and you’ll
feel the difference throughout your journey.
It's all part of our commitment to bringing you the best premium long-haul experience in the skies. Discover our
new Boeing 777-300ER cabins*, taking flight this year.
*New Boeing 777-300ER cabins include Business class, Premium Economy and Economy only.
* Cabins shown in this video will be progressively introduced. Featured renderings and simulations of aircraft cabins are for reference purposes only and should not be
considered as exact representations of any final aircraft interior design.
Flying with us
Our cabin classes
First class
With luxuriously spacious suites, a menu of fine dining delights and impeccable service, you’ll savour every
moment in First class.
Explore First class
Business
Reach even greater heights with more privacy lie-flat seats*, soft bedding, fresh inflight menus and an award-
winning cellar. Discover the Aria Suite, taking flight on our Boeing 777-300ER this year.
Explore Business
Premium Economy
Settle in with more space, comfort and privacy – and enjoy our Asian hospitality throughout your
flight. Explore our enhanced Premium Economy among our new Boeing 777-300ER cabins, taking flight this
year.
Explore Premium Economy
Economy
Designed with comfort and convenience in mind, our Economy cabin offers everything you need for a pleasant
journey. Discover our refreshed Boeing 777-300ER Economy cabin, taking flight this year.
Explore Economy
Cathay Pacific
IATA ICAO Callsign

CX CPA CATHAY
Founded 24 September 1946; 77 years ago
AOC # 1[1]
Hubs Hong Kong International Airport
Focus cities Taipei–Taoyuan
Frequent-flyer Cathay Club[2]

program
Alliance Oneworld
• Air Hong Kong

Subsidiaries
• HK Express
Fleet size 178[3]
Destinations 83 (incl cargo)
Parent • Swire (45%)

company • Air China (30%)
• Qatar Airways (9.9%)
Traded as SEHK: 293
Headquarters Cathay City, Hong Kong International

Airport, Chek Lap Kok, Hong Kong, China[4]
Key people • Patrick Healy (Chairman)

• Ronald Lam (CEO)
Revenue HK$94.485 billion (2023)[5]
Operating HK$15.125 billion (2023)[5]

income
Profit HK$9.790 billion (2023)[5]
Total equity HK$60.033 billion (2023)[5]
Employees More than 23,800 (2023, including subsidiaries

worldwide)[5]
Website www.cathaypacific.com
Cathay City, the corporate headquarters of Cathay Pacific.
Cathay Pacific Airways Limited (CPA), more widely known as Cathay Pacific (Chinese: 國泰航空), is
the flag carrier of the Hong Kong Special Administrative Region with its head office and main hub located
at Hong Kong International Airport. The airline's operations and its subsidiaries have scheduled passenger and
cargo services to over 190[6][7] destinations and more than 60 countries worldwide including codeshares and
joint ventures.
Cathay Pacific operates a fleet consisting of Airbus A321neo, Airbus A330, Airbus A350, and Boeing
777 aircraft.[8] Cathay Cargo operates two models of Boeing 747. Defunct wholly-owned subsidiary
airline Cathay Dragon, which ceased operations in 2020, operated to 44 destinations in the Asia-Pacific region
from its Hong Kong base. In 2010, Cathay Pacific and Cathay Cargo (previously Cathay Pacific Cargo [9]),
together with Cathay Dragon, transported nearly 27 million passengers and over 1.8 million tons of cargo and
mail.
Cathay Pacific was founded on 24 September 1946 by Australian Sydney H. de Kantzow and American Roy C.
Farrell. The airline celebrated its 70th anniversary in 2016. As of March 2024, its major shareholders are Swire
Pacific with a 45% stake, Air China with 30% and Qatar Airways with 9.9%.
Cathay Pacific is one of the founding members of Oneworld. The airline is ranked as a 5-star airline and has
been ranked as the world's best airline four times by Skytrax. In 2018, it was the 19th-largest airline group in
the world ranked by traffic.[10] As of 2023 it is ranked as one of the eight best airlines in the world.[11]
History[edit]
1946–1960: The early years[edit]
A Douglas DC-3 named Betsy, Cathay Pacific's first aircraft, in the Hong Kong Science Museum
Niki, a DC-3 painted to imitate the appearance of the carrier's second aircraft, outside Cathay City
Cathay Pacific Airways was founded on 24 September 1946 in Hong Kong. Sydney "Syd" de Kantzow, Roy
Farrell,[12][13][14] Neil Buchanan, Donald Brittan Evans and Robert "Bob" Stanley Russell were the initial
shareholders.[13] Buchanan and Russell had already worked for de Kantzow and Farrell at Roy Farrell Import-
Export Company, the predecessor of Cathay Pacific,[15][14][16] that was initially headquartered in
Shanghai.[12][13][17] Both de Kantzow and Farrell were Ex-Air Force pilots who had flown The Hump, a route
over the Himalayan mountains.[18] Farrell purchased the airline's first aircraft, a Douglas DC-3,
nicknamed Betsy, at Bush Field, New York City in 1945.[15]: 29 The company began freight services on 28
January 1950 from Sydney to Shanghai, after Farrell and Russell flew the plane to Australia and obtained a
licence to carry freight (but not passengers) earlier that month.[15]: 36–37 Its first commercial flight was a shipment
of Australian goods.[15]: 37 The profitable business soon attracted attention from Republic of China government
officials.[15]: 44 After several instances where the company's planes were detained by authorities in
Shanghai,[15]: 44 on 11 May 1946 the company relocated, flying its two planes to Hong Kong.[19] Farrell and de
Kantzow re-registered their business in Hong Kong on 24 September 1946 as Cathay Pacific Airways
Limited,[12][13] while another sister company, The Roy Farrell Export Import Company (Hong Kong) Limited,
was incorporated on 28 August 1946[13] and chartered some flights from Cathay.[15]: 58 (According
to International Directory of Company Histories, two companies were formed for tax purposes.[18])
They named the airline Cathay, the ancient name given to China, and Pacific because Farrell speculated that
they would one day fly across the Pacific[15]: 56 (which happened in the 1970s).[20] Moreover, to avoid the name
"Air Cathay" as it had already been used in a comic.[15]: 55 The Chinese name for the company ("國泰") was not
settled on until the 1950s.[citation needed] It comes from a Chinese idiom meaning "Peace and Prosperity"[21] and
was at the time often used by other businesses called "Cathay" in English.
According to legend, the airline's unique name was conceived by Farrell and some foreign correspondents at the
bar of the Manila Hotel,[12][15]: 55 while another narrative was the name was taken in the Cathay
Hotel in Shanghai Bund, during drinking and brainstorming, and choosing Cathay was to avoid the word China
in the airline name.[15]: 53 On Cathay Pacific's maiden voyage, de Kantzow and Peter Hoskins flew from Sydney
to Hong Kong via Manila.[15]: 53 The airline initially flew routes between Hong Kong, Sydney, Manila,
Singapore, Shanghai, Saigon, Bangkok,[15]: 58 with additional chartered destinations.[15]: 59 The airline grew
quickly. By 1947, it had added another five DC-3s and two Vickers Catalina seaplanes to its fleet.[15]: 234 [18]
In 1948, a new legal person of Cathay Pacific Airways was incorporated,[13][18] with John Swire & Sons (now
known as Swire Group),[13][22] China Navigation Company, Australian National Airways being the new
shareholders of the new entity,[13] acquiring the assets from the old legal person;[13] the old legal person, was
renamed into Cathay Pacific Holdings, as well as retaining 10% shares of the new Cathay Pacific
Airways.[13] de Kantzow, Farrell and Russell were the shareholders of Cathay Pacific Holdings at that time. [13] It
was reported that the colonial British government of Hong Kong required the airline was majority-owned by the
British. Despite de Kantzow being a British subject through his Australian roots, Farrell was an American, thus
forcing them to sell their majority stake.[15]: 79 [18] Under Swire's management, de Kantzow remained in the
airline until 1951,[15]: 123 [18] while Farrell had sold his minority stake in Cathay Pacific soon after Swire's
takeover in 1948, due to his wife's health problems.[15]: 115 [18] He returned to Texas and became a successful
businessman.[15]: 115
Swire later acquired 52% of Cathay Pacific Airways.[citation needed] As of 31 December 2017, the airline is still
owned by Swire Group to the extent of 45% through its subsidiary Swire Pacific Limited, as the largest
shareholder.[23][24] However, Swire Group also formed a shareholders' agreement with the second largest
shareholder, Air China (which was [clarify] controlled by state-owned China National Aviation Holding), which
Cathay Pacific and Air China had a cross ownership.[24]: 41, 104
In the late 1940s, the Hong Kong Government divided the local aviation market between Cathay Pacific and its
only local competitor, the Jardine Matheson-owned Hong Kong Airways:[15]: 117–118 Cathay Pacific was allocated
routes to the south (including South-East Asia and Australia), while Hong Kong Airways was allocated routes
to the north (including mainland China, Korea, and Japan). The situation changed with the establishment of the
People's Republic of China and the Korean War, which reduced the viability of the northern routes. In 1959,
Cathay Pacific acquired Hong Kong Airways,[18] and became the dominant airline in Hong Kong.
Under Swire, another important sister company, HAECO, was established in 1950.[15]: 130 Nowadays[when?], it's
one of the major aeroplane repair service companies of Hong Kong with divisions in other cities of China.[which?]
1960–1990: Expansion[edit]
A Cathay Pacific Convair 880, operating from 1964 until 1974.
The airline thrived during the late 1950s and into the 1960s, culminating in its acquisition of Hong Kong
Airways on July 1, 1959.[25] Between 1962 and 1967, the airline recorded double digit growth on average every
year and became one of the world's first airlines to operate international services
to Fukuoka, Nagoya and Osaka in Japan.[citation needed] In 1964, it carried its one millionth passenger[citation
needed]
and acquired its first jet engine aircraft, the Convair 880.[citation needed] In 1967, it became an all jet airline
with the replacement of its last Lockheed L-188 Electra with a Convair 880.[26]
A Lockheed L-1011 TriStar at Osaka International Airport in 1972–1994 livery with the British Union Flag and
the logo of parent company Swire.
In the 1970s, Cathay Pacific installed a computerised reservation system and flight simulators.[27] In 1971,
Cathay Pacific Airways received the first Boeing aircraft 707-320B.[28] By 1972 it had five 707s.[29] The new
aircraft colour was known as Brunswick green.[30] In July 1976 it began operating a Boeing 707 freighter from
Hong Kong to Seoul, Bangkok and Singapore.[31]
In 1974, Cathay Pacific almost purchased the McDonnell Douglas DC-10 to open a new flight route. During the
flight route application process with the British government, due to the pressure from the British government,
Cathay Pacific changed the application to apply for a route from Hong Kong to London using a Boeing 747.
The application was ultimately rejected.[32] In 1979, the airline acquired its first Boeing 747 and applied for
traffic rights to fly to London in 1980, with the first flight taking place on 16 July.
Expansion continued into the 1980s. In 1982, Cathay Pacific Airways introduced Cathay Pacific Cargo (now
Cathay Cargo[9]), which provided cargo service to initiate the trend of Hong Kong becoming one of the largest
re-export trading ports of the world. The airline's long-haul dedicated cargo services started a twice a week with
Hong Kong-Frankfurt-London service operated jointly with Lufthansa.[33] Cathay Pacific kept its service
to Vancouver in 1983, with service on to San Francisco in 1986, when an industry-wide boom encouraged route
growth to many European and North American centres including London, Brisbane, Frankfurt, Amsterdam,
Rome, Paris, Zurich and Manchester.[34]
On 15 May 1986, the airline went public and was listed in the Main Board of the Stock Exchange of Hong
Kong.[35]
1990–2000: Rebranding, renewal, and Oneworld[edit]

In January 1990, Cathay Pacific and its parent company, Swire Pacific, acquired a significant shareholding
in Dragonair, and a 75% stake in cargo airline Air Hong Kong in 1994.[36] In 1994, the airline launched a
program to upgrade its passenger service, including a HK$23 million program to update its image. Its logo was
updated in 1994 and again in 2014.[37]
The airline began a fleet replacement program in the mid-1990s, which cost a total of US$9 billion.[38] In
1996, CITIC Pacific increased its holdings in Cathay Pacific from 10% to 25%, and two other Chinese
companies, CNAC(G) and CTS, also bought substantial holdings, while the Swire Group holding was reduced
to 44%.[39] According to the International Directory of Company Histories, the sale of a 12.5% stake of Cathay
Pacific by Swire Pacific to a Chinese state-owned company was regarded "as evidence of China's sincerity in
maintaining the prosperity of Hong Kong."[22]
In 1997, Cathay Pacific updated the registration numbers and flags on its fleet in conjunction with the handover
of Hong Kong from the United Kingdom to China.[40][41] On 21 May 1998, Cathay Pacific took the first delivery
of the Boeing 777-300 at a ceremony in Everett.[42] On 21 September 1998, Cathay Pacific, together
with American Airlines, British Airways, Canadian Airlines, and Qantas, co-founded Oneworld airline
alliance.[43][44] Cathay Pacific temporarily took over the domestic and international operations of Philippine
Airlines during its two-week shutdown from 26 September to 7 October 1998.[45] The airline was hurt by
the Asian financial crisis of the late 1990s, but recorded a record HK$5 billion profit in 2000.[46]
Transfer to Chek Lap Kok and transpolar flights[edit]

On 5 July 1998, Cathay Pacific operated its last flight from Kai Tak International Airport to London Heathrow
Airport, with the former airport ceasing operations after over 73 years of operation. The next day, Cathay
Pacific began flights from New York John F. Kennedy International Airport to the new Hong Kong-Chek Lap
Kok International Airport. This flight was also the world's first nonstop transpolar flight from New York to
Hong Kong.[47]
2000–2010: Industrial troubles and acquisitions[edit]

Cathay Pacific operated three Airbus A340-600s from 2002 to 2009.
The year 2000 saw Cathay Pacific experience labour relations issues while completing the acquisition of
Dragonair.[48]
The 49ers – employment dispute[edit]

In 2001, the Hong Kong Aircrew Officers Association (HKAOA) launched a "work to rule" campaign to further
its campaign for pay improvements and changes to roster scheduling practices. The action involved pilots
refusing to work flights that were not scheduled on their roster. Although this alone did not cause extensive
disruption, rostered pilots began to call in sick for their flights. Combined with the work-to-rule campaign, the
airline was unable to cover all of its scheduled flights, and cancellations resulted. Cathay Pacific steadfastly
refused to negotiate with the HKAOA under threat of industrial action.[49]
A Cathay Pacific Airbus A330-300 at Taiwan Taoyuan International Airport.
On 9 July 2001, reportedly following a comprehensive review of the employment histories of all its pilots, the
company fired 49 of its 1,500 pilots. This group became known colloquially as "the 49ers". Nearly half of the
fired pilots were captains, representing five percent of the total pilot group. Of the 21 officers of the HKAOA,
nine were fired, including four of the seven union negotiators.[50]
Then-HKAOA president Captain Nigel Demery took the view that "the firing was pure intimidation, a union-
bust straight up, designed to be random enough to put the fear in all pilots that they might be next, no reason
given".[50] The dismissals were challenged in a number of legal proceedings, but none were reinstated. The
airline later offered the 49 pilots it terminated in 2001 the chance to reapply for pilot positions with its cargo
division, guaranteeing such applicants first interviews, subject to passing psychometric testing. Nineteen former
employees applied and twelve were offered jobs.
On 11 November 2009, 18 of the 49ers succeeded in the Hong Kong Court of First Instance concerning their
joint claims for breach of contract, breach of the Employment Ordinance, and defamation.
Judge Anselmo Reyes ruled that the airline had contravened the Employment Ordinance by dismissing the
pilots without a valid reason, adding that they had been sacked primarily because of union activities. He also
held that remarks by then-chief operating officer Philip Chen Nanlok and current chief executive Tony Tyler
after the sackings were defamatory. The judge handed the pilots a victory in their long-running legal battle, with
individual awards of HK$3.3 million for defamation together with a month's pay and HK$150,000 for the
sackings.
On 24 December 2010, judges Frank Stock, Susan Kwan and Johnson Lam of the Court of Appeal overturned
the judgment of the lower court to the extent that the claim for wrongful termination of the contract was
dismissed. The finding that Cathay Pacific wrongly sacked the 18 pilots for their union activities was upheld.
The court upheld the defamation claim but reduced the damages for the defamatory comments made by Cathay
Pacific management. The judges also modified the judgment awarding payment of legal costs to the pilots and
instead said that they should now pay some of Cathay's costs.[51]
The leader of the 49er Plaintiffs, Captain John Warham, launched a book titled The 49ers – The True Story on
25 March 2011.[52]
The pilots were awarded leave on 26 October 2011 to take their case to the Court of Final Appeal. The matter
was heard before Hon. Mr. Justices Bokhary, Chan and Ribeiro who are all Permanent Judges of the Court of
Final Appeal. The matters to be decided upon by the Court concerned wrongful termination of contract and the
level of damages for defamation. The case was heard by the Court of Final Appeal on 27 August 2012.
On 26 September 2012, 11 years after they were sacked, the 49ers were finally judged [53] to have won the 3
prime issues of their legal case: breach of contract, breach of the Employment Ordinance, and defamation. The
Court of Final Appeal agreed with the Court of Appeal's methodology for reducing the defamation damages.
However, it reinstated one month's salary for each of the 49ers.
Regarding breach of contract,[54] the overall picture leading to dismissal and events immediately after were
analysed by the courts, not just the dismissal letter. Regarding the Employment Ordinance, an important aspect
was that the judge defined the scope of "union activities" and its protection for workers in Hong Kong. The
Court concluded: "Accordingly, most (possibly all) union-sponsored action is potentially protected by s
21B(1)(b), but if the action is not carried out "at [an] appropriate time", it is excluded from the provision".
There was no challenge by Cathay Pacific to the Court of Appeal's decision to uphold the original Judge's
conclusion that the statements made by Cathay Executives were defamatory of the plaintiffs.
John Warham, referring to the effect the fight has had on pilots' families, said: "In terms of human life, three
people are dead because of what Cathay Pacific did to us. That's on their conscience, I hope they can live with
that."[55]
Acquisition and downsizing of Dragonair[edit]

On 28 September 2006, the airline underwent a shareholding realignment under which Dragonair became a
wholly owned subsidiary but continued to operate under its brand. Acquiring Dragonair meant gaining more
access to the restricted, yet rapidly growing, Mainland China market and more opportunities for sharing of
resources. CNAC, and its subsidiary, Air China, acquired a 17.5 percent stake in Cathay Pacific, and the airline
doubled its shareholding in Air China to 17.5 percent. CITIC Pacific reduced its shareholding to 17.5 percent
and Swire Group reduced its shareholding to 40 percent.[56][57][58]
A Dragonair Airbus A320-200.

Dragonair had originally planned significant international expansion. It was already operating services
to Bangkok and Tokyo, and was to have a dedicated cargo fleet of nine Boeing 747-400BCF aircraft by 2009
operating to New York, Los Angeles, Chicago, San Francisco and Columbus.[59] It had also acquired
three Airbus A330-300 aircraft to commence services to Sydney and Seoul.[60]
Following the acquisition by Cathay Pacific, Dragonair's proposed expansion plans underwent a comprehensive
route compatibility analysis with the Cathay network to reduce duplication. Dragonair services to Bangkok and
Tokyo were terminated, and new services launched to Sendai, Phuket, Manila, and Kathmandu. With the
merging of similar departments at the two previously separate airlines, some Dragonair staff have had their
employment contracts transferred to Cathay Pacific, except Dragonair Pilots and Cabin Crew and others made
redundant due to the efficiencies gained in the merger. This resulted in an approximately 37 percent decrease in
the amount of staff contractually employed by Dragonair.[citation needed]
In January 2016, Cathay Pacific announced it was rebranding Dragonair as Cathay Dragon.[61]
On 21 October 2020, Cathay Pacific announced that it would shut down all operations of Cathay Dragon and
merge it with its parent company due to the lack of customers and heavy economic problems brought by
the COVID-19 pandemic. This merger marked the end for the subsidiary carrier after 35 years of
operation.[62] Cathay Pacific and its wholly owned subsidiary, HK Express, would take over Cathay Dragon's
existing routes.[63]
Economic challenges[edit]
A Cathay Pacific Boeing 777-300ER arrives at London Heathrow Airport.

To celebrate the airline's 60th anniversary in 2006, a year of roadshows named the "Cathay Pacific 60th
Anniversary Skyshow" was held where the public could see the developments of the airline, play games, meet
some of the airline staff, and view vintage uniforms. Cathay Pacific also introduced anniversary merchandise
and in-flight meals served by restaurants in Hong Kong in collaboration with the celebrations.[64]
In June 2008, Cathay Pacific entered into a plea bargain with the United States Department of Justice in respect
of antitrust investigations over air cargo price-fixing agreements. It was fined US$60 million. The airline has
subsequently set up an internal Competition Compliance Office, reporting to chief operating officer John Slosar,
to ensure that the Group complies with all relevant competition and antitrust laws in the jurisdiction in which it
operates. The breaches for which Cathay Pacific Cargo were being investigated in the US were not illegal under
Hong Kong competition law.[65][66]
In September 2008, three of Cathay Pacific's top ten global accounts, Lehmann Brothers, AIG and Merrill
Lynch, hit financial trouble.[67]
A Cathay Pacific Boeing 747–400 at Singapore Changi Airport.
In March 2009, the airline reported a record full-year loss of HK$8.56 billion for 2008, which was also the
carrier's first since the 1997 Asian Financial Crisis. The record loss included fuel-hedging losses of
HK$7.6 billion and a HK$468 million charge for a price-fixing fine in the US It had to scrap its final dividend.
The hedging losses were a result of locking in fuel prices at higher than the prevailing market price. As of the
end of 2008, Cathay Pacific has hedged about half of its fuel needs until the end of 2011. The airline at the time
estimated that it would face no further cash costs from the hedges if the average market price stood at US$75,
enabling it to recoup provisions it made in 2008.[68]
The flattening out of fuel prices resulted in Cathay Pacific recording a paper fuel hedging gain for its half-year
reports for 2009. However, as a result of the global economic situation, the Group reported an operating loss.
Given the current economic climate, and in line with the steps being taken by other major airlines around the
world, the airline has undertaken a comprehensive review of all its routes and operations. This has resulted in
frequencies being reduced to certain destinations, ad hoc cancellations on other routes, deferred capital
expenditure, parked aircraft and introduced a Special Leave Scheme for staff to conserve money. [69] According
to CEO Tony Tyler, the yield from passengers was "hugely down" and the airline had lost "a lot of premium
traffic". He noted that it could take 20 passengers in economy to make up for the lost revenue of one fewer first
class passenger flying to New York from Hong Kong.[70]
2010–2020: Scandals and stagnancy

Cathay Pacific and Cathay Dragon aircraft at Hong Kong International Airport in 2018.
In 2010, the airline set another record high profit, amounting to HK$14.05 billion despite record losses set in
the same decade. At the same time, Cathay Pacific had taken delivery of several new aircraft types, including
the Airbus A330-300 and Boeing 777-300ER.[71] Tony Tyler left his position as CEO at the airline on 31 March
2010 to pursue his new job at the IATA. Chief operating officer John Slosar had succeeded as the new
CEO.[72] In addition, New Zealand's Commerce Commission had dropped charges against Cathay Pacific
concerning the air cargo price-fixing agreements.[73] In 2014, the airline underwent the largest network
expansion in recent years which included the addition of links to Manchester, Zurich and Boston.
On 8 October 2016, Cathay Pacific retired their last passenger Boeing 747 (a 747–400 with reg B-HUJ) with a
farewell scenic flight around Hong Kong after over 35 years of service of the type. Cathay operated the 747
since August 1979, when it was inaugurated on services to Australia.[74]
During the first half of 2016, Cathay Pacific's passenger yields fell 10 per cent, to the lowest in seven years as
competing airlines from Mainland China increased direct service to the U.S. and Europe, hurting the company's
revenue from its Hong Kong hub.[75] In October, Cathay Pacific scrapped its profit forecast for the second half
of the year, less than two months after its issuance.[76]
From 15 September 2016, Cathay Pacific decided to reintroduce fuel surcharge on many flights after its half-
year net profits dropped over 80% and it suffered HK$4.5 billion loss from wrong bets on fuel prices.[77] As of
September 2016, Oil prices were halved from 2014 and stayed below US$50 a barrel.[77]
2017–2019 transformation[edit]
Under new leadership, the airline started to transform its business after suffering from 2 years of consecutive
loss. The strategy focuses on 5Ps – Places, Planes, Product, People, and Productivity to find new sources of
revenue, deliver more value to its customers and improve efficiency and productivity.[78][79]
The airline restructured its organisation to be more agile and faster in decision making as well as responding to
customers' needs. It has also launched 13 new routes since 2017, introduced a wide range of changes to its
service, including bringing back hot meals on its most busy route between Hong Kong and Taipei,[80] designed
an inflight menu that features famous Hong Kong dishes[81] served in all cabins, and revamped its Business
Class service proposition[82] to provide more choice, more personalisation, better presentation and improved
quality in its food and beverages offerings.
The airline has also invested significantly in other hard product and digital offerings such as an upgraded
website, new or refurbished lounges across its network, including the first airline lounge yoga studio [83] at The
Pier – Business in Hong Kong. Wi-Fi was introduced in 2017 and will be retrofitted across its fleet by 2020.[84]
In February 2019, the airline issued a profit alert to the Hong Kong Stock Exchange indicating a profit of
HK$2.3 billion for the 2018 financial year, signaling early signs of success of its transformation.[85]
2018 data breach[edit]

In 2018, the airline discovered a data breach.[86] Data of around 9.4 million passengers were compromised
during the breach, with 860,000 passport numbers, 245,000 Hong Kong identity card numbers, 403 expired
credit card numbers, and 27 credit card numbers without CVV being accessed. However, no passwords were
stolen. The breach was suspected in March 2018 but was confirmed only in May 2018.[87][88] In March 2020, the
company was fined £500,000 (U.S. $639,600) by the British Information Commissioner's Office (ICO) and
avoided the heftier penalty of U.S. $564 million under the European Union's GDPR-derived data privacy laws,
which were not in force during the discovery of the breach.[89]
2019: Acquisition of HK Express[edit]

On 27 March 2019, Cathay Pacific officially announced it would acquire HK Express, the only low-cost carrier
in Hong Kong, citing to "expect synergies in generating a new business model and is a practical way to support
long-term development and to enhance competitiveness". The transaction takes Cathay Pacific HK$4.93 billion
total. The transaction is closed in July 2019 and HK Express has become Cathay Pacific's wholly owned
subsidiary.[90][91]
2019–2020: Hong Kong protests

During the 2019–20 Hong Kong protests, Cathay Pacific employees participated in protests at Hong Kong
International Airport. The Beijing government, which is a shareholder in Cathay Pacific, ordered Cathay to
suspend any employees who participated in the protest. Cathay chairman John Slosar responded, "We employ
27,000 staff in Hong Kong doing all sorts of different jobs... we certainly wouldn't dream of telling them what
they have to think about something."[92] Cathay Pacific later suspended a pilot who was arrested during a protest,
and CEO Rupert Hogg declared his support of the government, and reiterated that employees who violated the
company's code of conduct could be dismissed.[93] On 16 August, Hogg resigned due to "intense criticism" from
Chinese authorities as a result of Cathay staff participating in the protests.[94] Chief customer and commercial
officer Paul Loo also resigned.[95] By late September, Cathay Pacific and Cathay Dragon had terminated the
employment of 31 aviation professionals, or forced their resignations, on the basis of their participation in
protests or expressions of support for them.[96][97]
2020–present: COVID-19 pandemic, recovery and ongoing developments[edit]

2020: Recapitalisation and government bailout
On 9 June 2020, Cathay Pacific, Swire Pacific and Air China halted stock trading pending an announcement.
On 10 June, Cathay Pacific and the Government of Hong Kong jointly announced a HK$39 billion
recapitalisation plan and rescue package for Cathay Pacific.[98] In the rescue package, the Government of Hong
Kong will be issued HK$19.5 billion dividend-paying preference shares and HK$1.95 billion of warrants,
giving it a 6% stake. The stake of the three major stakeholders, Swire Pacific, Air China, and Qatar Airways,
would fall to 42%, 28% and 9.4% due to the government stake. Also, Cathay Pacific would receive a
HK$7.8 billion bridging loan and the Government would have the right to appoint two observers on Cathay's
board. The finance secretary of the HKSAR Government Paul Chan said, "It is not our intention to become a
long-term shareholder of Cathay Pacific."[99]
2020–2022: COVID-19 pandemic[edit]
The COVID-19 pandemic led to travel bans and significantly reduced flight demands, which caused Cathay
Pacific to cut international flights in response. In 2020, 96% of all flights from March to May were cancelled,
while the group's subsidiary HKExpress suspended all flight operations from 23 March to 30 April 2020, due to
reduced demand.[100] At one point during the crisis, only 582 passengers flew with Cathay Pacific in an entire
day.[101]
In December 2020, the company said that it expected losses in the second half to be higher than the losses of the
first half due to low demand, restructuring charges, and impairments on its fleet.[102]
In 2021, the company posted a record annual loss of US$2.8 billion for 2020.[103] It was also announced that the
company would cut an additional 8,500 jobs.[104]
On April 22, 2021, the company began its job cuts by closing its Canada pilot base, on the same day they began
consultation with pilots at their Australia and New Zealand pilot bases regarding base closure in those
jurisdictions. Pilots with the right to live and work in Hong Kong would be offered employment, however, those
without the right to live and work in Hong Kong would face redundancy. On the same day, the company
announced that they would review its bases in Europe and the USA later in the year.
On May 12, 2021, the company announced the closing of its Frankfurt pilot base. Around 50 pilots' jobs were at
risk. As with the Canada base closing announced two and a half weeks earlier, pilots with the right to live and
work in Hong Kong would be offered jobs, while those without the right to live and work in Hong Kong would
face redundancy.[105]
In June 2021, the company said that losses in 1H 2021 were expected to be lower than US$1.27 billion in 2020,
due to cost-saving measures and strong demand for cargo flights.
In 2023 and in conjunction with the Airport Authority Hong Kong's "World of Winners" campaign,[106] which
aimed to promote tourism within Hong Kong, the Airline provided some of the 500,000 tickets in the campaign.
The Airline released the tickets in tranches for each region.[107] Participants were required to register for its
frequent flyer program and fill in a registration form on the date for the region the participant was in.[108]
2023–2024: Mass flight cancellations[edit]

From December 2023 to January 2024, Cathay had to trim its schedules by an average of twelve flights per day
through to the end of February to avoid significant flight cancellations over the peak Lunar New Year period.
The pre-emptive decision comes as the airline grapples with a significant pilot shortage.
The cancellations were mainly on routes with multiple daily services, allowing Cathay to transfer booked
passengers onto same day services. The carrier is also under some scrutiny in Hong Kong after a spate of flight
cancellations since 24 December 24 2023, including forty flights over four days. Cancellations peaked on
January 7 when the airline axed 27 flights at short notice.
After slashing its workforce during the COVID-19 pandemic, local news outlets say Cathay Pacific is now
experiencing significant difficulties recruiting pilots, especially senior pilots. The Hong Kong Free Post outlet
says Cathay only recruited 100 new pilots in 2023. According to The Straits Times, around 1,000 of the airline's
4,000 pilots were made redundant during the pandemic, while a further 1,000 resigned, effectively reducing
Cathay's pilot pool by 50% over the period.[109]
Corporate affairs, identity and senior leadership[edit]

Business trends[edit]
The key trends for Cathay Pacific are (as of the financial year ending December 31):
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
Revenue[a] (HK$ b) 105 102 92.7 97.2 111 106 46.9 45.5 51.0 94.4
Net profit[b] (HK$ b) 3.1 6.0 −0.5 −1.2 2.3 1.6 −21.6 −5.5 −6.5 9.7
Number of
25,755 26,824 26,674 26,029 26,623 27,342 19,452 16,721 16,462 18,211
employees[c]
Number of
31.5 34.0 34.3 34.8 35.4 35.2 4.6 0.71 2.8 17.9
passengers[d] (m)
Passenger load factor

83.3 85.7 84.5 84.4 84.1 82.3 58.0 31.1 73.6 85.7
(%)
Cargo carried (000

1,723 1,798 1,854 2,056 2,152 2,022 1,332 1,333 1,154 1,381
tonnes)
Fleet size 147 146 146 149 154 155 199 193 181 181
[110] [111] [112] [113] [114] [115] [116] [117] [118] [119]
References
Head office[edit]
Cathay City, the airline's head office, located at Hong Kong International Airport.
Cathay Pacific's head office, Cathay City, is located at Hong Kong International Airport.[4] Cathay City was
scheduled to be built in increments between April and September 1998.[120] The headquarters opened in
1998.[121] Previously the airline's headquarters were at the Swire House, which was a complex in Central named
after the airline's parent company.[122]
Major shareholders[edit]
• Swire Pacific 45%

• Air China 29.99%
• Qatar Airways 9.61%
• HKSAR government 6.08%[123]
Subsidiaries and associates[edit]
Cathay Pacific has diversified into related industries and sectors, including ground handling, aviation
engineering, inflight catering.[124]
Companies with Cathay Pacific Group stake include:
Incorporated Group's Equity

Company Type Principal activities
in Shareholding
Air China Corporate Airline China 20%[125]
Joint
Air China Cargo Cargo airline China 49%**[125]
Venture
AHK Air Hong Kong Subsidiary Cargo airline Hong Kong 100%[125]
in Shareholding
Limited
Airline Property Limited Subsidiary Property Investment Hong Kong 100%[125]
Airline Store Property
Subsidiary Property Investment Hong Kong 100%[125]
Limited
Asia Training Property
Limited
Asia Miles Limited Subsidiary Travel Reward Hong Kong 100%[125]
Cathay Cargo Terminal Subsidiary Airline Cargo handling Hong Kong 100%[125]
Cathay Holidays Limited Subsidiary Tour Operator Hong Kong 100%[125]
Cathay Pacific Aero
Subsidiary Financial Services Hong Kong 100%[125]
Limited
Cathay Pacific Aircraft
Subsidiary Aircraft Leasing Hong Kong 100%[125]
Lease Finance Limited
Cathay Pacific Aircraft
Subsidiary Aircraft Acquisition Isle of Man 100%[125]
Services Limited
Cathay Dining Subsidiary Airline Catering Hong Kong 100%[125]
Cathay Pacific MTN
Subsidiary Financial services Cayman Islands 100%[125]
Financing Limited
Cebu Pacific Catering Joint
Airline catering Philippines 40%[125]
Services Inc. Venture
Deli Fresh Limited Subsidiary Catering Hong Kong 100%[125]
Airport ground engineering
Ground Support Joint
support and equipment Hong Kong 50%[125]
Engineering Limited Venture
maintenance
Global Logistics System
- Air Cargo Computing Hong Kong 95%[125]
HK Company Limited
Guangzhou Guo Tai
Information Processing Subsidiary Information processing China 100%[125]
Company Limited
Joint Inventory technical
HAECO ITM Ltd. Hong Kong 30%[125]
Venture management services
Hong Kong Airport
Subsidiary Ground handling Hong Kong 100%[125]
Services Limited
Hong Kong Aviation and
Airport Services Limited
Hong Kong Express
Subsidiary Airline Hong Kong 100%[126]
Airways
LSG Lufthansa Service
– Airline catering Hong Kong 32%[125]
Hong Kong Limited
Shanghai International Joint
Ground handling China 25%[125]
Airport Services Co., Venture
in Shareholding
Limited
Snowdon Limited Subsidiary Financial services Hong Kong 100%[125]
Troon Limited Subsidiary Financial services Hong Kong 100%[125]
Vogue Laundry Service
Subsidiary Laundry and Dry Cleaning Hong Kong 100%[125]
Limited
**Shareholding held through subsidiary at 25%, another 24% held through an economic interest with total
holding at 49%
Livery[edit]
A Boeing 777-300ER painted in the 1994–2015 livery landing at Hong Kong International Airport.
A Boeing 747-200F painted in the 1994–2015 livery at Manchester Aviation Viewing Park. Notice that the
aircraft were bare-metal livery instead the original all-white livery with lite green cheatline.
A Boeing 777-300ER in the current 2015 livery taking off from Zurich Airport.
From June 1971[127] until November 1994, Cathay Pacific aircraft used a "lettuce leaf sandwich"
livery[128] in Brunswick green and white over bare metal and carried the British flag on the empennage. After
the handover, aircraft carry the Brand Hong Kong logo and with HONG KONG or in Chinese 香港 under or
beside the Brand Hong Kong logo instead of using the Hong Kong Special Administrative Region (HKSAR)
flag. The HKSAR flag has never appeared on any aircraft.
All Cathay Pacific aircraft carry the following livery, logos and trademarks: the "Brushwing" livery on the body
and on the vertical stabiliser, introduced in the early 1990s, and was first deployed on a Boeing 747–400 (VR-
HOT, re-registered as B-HOT), ahead of the launch of Airbus A340 service for Cathay Pacific. It also features
the "Asia's world city" brandline, the Brand Hong Kong logotype and the dragon symbol; the Oneworld logo
and the Swire Group logo.[129][130][131] For most aircraft, the fuselage were all-white livery with a light green
cheatline under cabin windows, but for some Cathay Pacific Cargo aircraft, especially Boeing 747-200F, they
were bare-metal livery instead.
The brushwing logo consists of a calligraphic stroke against a green background; the stroke is intended to
appear like the wing of a bird. The previous logo, consisting of green and white stripes, was in place from the
early 1970s until 1994.[132]
In November 2015, the airline revealed a refreshed version of its previous livery, featuring a simpler paint
scheme while maintaining their trademark brushwing on an all-green tail.[133] It was first unveiled on a Boeing
777-300ER (B-KPM), in preparation for the delivery of the first Airbus A350 for Cathay Pacific. The aircraft
was withdrawn from service in June 2020 amidst the COVID-19 pandemic and returned to its lessor in
September 2021 at the expiration of its lease.[134] The second aircraft was a freighter aircraft, Boeing 747-
400ERF (B-LIA).
Senior leadership[edit]
• Chairman: Patrick Healy (since November 2019)

• Chief Executive: Ronald Lam (since January 2023)
Destinations[edit]
Main article: List of Cathay Pacific destinations
Cathay Pacific serves 83 destinations (including cargo), but not including codeshare in 46 countries and
territories on five continents, with a well-developed Asian network. The airline serves many gateway cities in
North America and Europe, with easy connections with its Oneworld and codeshare partners, American
Airlines and British Airways via Los Angeles and London, respectively. Also, the airline serves ten French
cities via a codeshare partnership with French national rail operator, SNCF, from Paris.
Codeshare agreements[edit]
Cathay Pacific has codeshare agreements with the following airlines:[139][140]
• Air Astana[141]
• Air Canada[142]
• Air China
• Air New Zealand
• Air Niugini[143]
• Alaska Airlines
• American Airlines
• Austrian Airlines
• Bangkok Airways
• British Airways
• Comair
• Fiji Airways
• Finnair
• HK Express (Subsidiary)
• Iberia
• Japan Airlines
• LATAM Airlines Group
• Lufthansa[144]
• Malaysia Airlines[145]
• MIAT Mongolian Airlines[146]
• Philippine Airlines
• Qantas[147]
• Qatar Airways[148]
• S7 Airlines
• Shenzhen Airlines
• Swiss International Air Lines
• Vietnam Airlines
• WestJet
The airline also has an interlining agreement with Virgin Australia, a codeshare agreement with French high
speed trains (SNCF) from TGV station at Paris-Charles de Gaulle Airport to ten French cities.[149][150] as well as
codeshare agreement with ferry operators – Cotai Water Jet and Chu Kong Passenger Transport Co., Ltd to
connect passengers from Hong Kong to Macao, Zhuhai, Shenzhen, Shekou and Guangzhou in the Greater Bay
Area. In addition, there is a codeshare agreement with Bahrain Limo for bus services between Bahrain and
Dammam.
Fleet[edit]
Main article: Cathay Pacific fleet
Cathay Pacific operates a fleet of Airbus narrow-body, and a mix of Airbus and Boeing wide-body
aircraft.[151] Its cargo division, Cathay Cargo, also operates a fleet of Boeing 747 freighters.[152] Their main fleet
consists of Airbus A321neo, Airbus A330, Airbus A350, and Boeing 777 aircraft, while their Cargo division
operates two models of the Boeing 747: the 747-400 and the 747-8.
Loyalty programs
Before August 2022, the airline had two separate loyalty programs: The frequent flyer program called Marco
Polo Club and Asia Miles, the travel reward program. Members of Cathay are automatically enrolled as Asia
Miles members.
In August 2022,[153] the airline decided to merge both the Asia Miles and Marco Polo Club programs. Members
of either program received a single membership for both.
The Cathay Club also abolished the Diamond Plus Tier which existed in the Marco Polo Club, making the
Diamond Tier currently the highest tier in the Cathay Club.
Membership levels[edit]
The program is divided into four tiers: Green (entry level), Silver, Gold, and Diamond. There is no joining
fee.[154]
Members earn Asia Miles and 'Status Points' on eligible fare classes with Cathay Pacific and Oneworld member
airlines. These are used to calculate the member's eligibility for membership renewal, upgrade or downgrade
during the membership year. Higher-tiered members are provided with increased travel benefits such as
guaranteed Economy Class seat, additional baggage allowance, priority flight booking and airport lounge access.
Once members reach the required number of status points, they are granted the relevant tier for a year. At the
end of the year, if the member does not hold enough status points to renew their tier, they will be downgraded.
Irrespective of tier, at the end of each membership year, the member's status points counter is reset to zero.[155]
Green
The Green tier is the entry level to the program. Benefits include dedicated 24-hour club service line for flight
reservations, extra baggage redemption and lounge access redemption. One Business Class lounge voucher will
be issued for the member or their travelling companion at reaching 200 Status Points.
Silver
Silver tier is achieved or retained when the member earns 300 Status Points during the membership year.
Additional benefits for Silver Card members include advanced seat reservations, priority wait-listing, Business
Class check-in counters, 10 kg (22 lb) extra baggage allowance, priority baggage handling, and Business Class
lounge access when flying Cathay Pacific operated flights. Additionally, members are eligible to use the
Frequent Visitor e-Channels for seamless self-service immigration clearance at Hong Kong International
Airport. At 450 Status Points, members will be issued two Business Class lounge vouchers for their travelling
companions. Also, members are entitled to apply for at most three Membership Holidays in their lifetime,
retaining their status for one year for each application.[citation needed]
Cathay Silver tier status is equivalent to Oneworld Ruby tier status, which entitles members to Oneworld Ruby
benefits when travelling on a Oneworld member airline.[156][157]
The Wing, Cathay Pacific's flagship airline lounge, located at Chek Lap Kok International Airport.
Gold[edit]
Gold tier is achieved or retained when the member earns 600 Status Points during the membership year.
Additional benefits for Gold Card members include a guaranteed Economy Class seat on Cathay Pacific flights
booked 72 hours before departure, 15 kg (33 lb) or one piece of extra baggage allowance, Business Class lounge
access with one accompanying guest when flying Cathay Pacific and Oneworld-operated flights and arrival
lounge access when flying Cathay Pacific-operated and marketed flights. Two Business Class lounge vouchers
will be issued for their travelling companions or members on their Asia Miles Redemption List at reaching 800
Status Points. At reaching 1000 Status Points, four Cabin Upgrade vouchers (for Cathay Pacific-operated short-
haul or medium-haul routes) will be issued to members and their travelling companions.[citation needed]
Cathay Gold tier status is equivalent to Oneworld Sapphire tier status, which entitles members to Oneworld
Sapphire benefits when travelling on a Oneworld member airline.[156]
Diamond[edit]
The highest tier, Diamond is achieved or retained when the member earns 1200 Status Points during the
membership year. Additional benefits for Diamond Card members include top priority waitlisting, guaranteed
Economy Class or Business Class seat on Cathay Pacific flights booked 24 hours before departure, First
Class check-in counters, 20 kg (44 lb) or one piece of extra baggage allowance, First Priority baggage handling,
First Class lounge access with two guests when flying Cathay Pacific-operated flights, one guest when flying
Oneworld operated flights and Business Class lounge access with two guests when flying on any airline. At
1400 Status Points, members will be issued with two First or Business lounge vouchers for their travelling
companions or members on their Asia Miles Redemption List. At 1600 Status Points, four Cabin Upgrade
vouchers (for any Cathay Pacific-operated routes) will be issued to members, travelling companions and
members on their Asia Miles Redemption List. At 1800 Status Points, members can nominate one member for
Cathay Gold tier membership.[citation needed]
Cathay Diamond tier status is equivalent to Oneworld Emerald tier status, which entitles members to Oneworld
Emerald benefits when travelling on a Oneworld member airline.[156]
Asia Miles[edit]
Main article: Asia Miles
Asia Miles is the loyalty currency that is earned when spending through the program via Asia Miles partners. It
can also be earned through flying Cathay Pacific and its Oneworld partners. One Asia Miles are equal to one
HKD.[needs update]
Services[edit]
Ground handling[edit]
Self-check-in kiosks at Chek Lap Kok Airport.
Beginning in 2007, Cathay Pacific launched more methods to check in for flights. Among them were self-
check-in using a kiosk at Hong Kong International Airport and other select destinations and checking in via a
mobile phone. Cathay Pacific also launched a mobile application on App Store and Google Play, formerly
named CX Mobile. Passengers can use the application to check flight arrivals and departures, check in for their
flights and read about the destinations they are flying to using City Guides. The app has become a hit with
passengers, making Cathay Pacific one of the industry leaders in offering mobile services to users of
smartphones.[158][159]
Cathay Pacific is also now following a trend among many airlines to improve its brand image to customers and
shareholders with social media, and is ranked fourth worldwide.[160] The airline now uses a range of social
media tools including Facebook, Flickr, Twitter, Instagram, YouTube and blogging to share ideas with
customers.[161] In addition, it has launched a virtual tour to enable passengers to experience Cathay Pacific's new
cabins and services without having to step aboard the aircraft.[162]
On 4 January 2011, the cargo division of the airline, Cathay Pacific Cargo, became the first airline operating out
of Hong Kong to fully switch to e-air waybill. This eliminates the need for all paper documents when issuing air
waybills. The International Air Transport Association (IATA) selected nine countries and territories and airlines
in which to run the e-AWB pilot program, including Hong Kong and Cathay Pacific.[163]
Cabin[edit]
First Class[edit]
A First Class seat on board a Boeing 777-300ER.
First Class is offered only on select Boeing 777-300ERs and features 6 seats in a 1-1-1 configuration. The first
class seats can be converted into fully lie-flat beds measuring 36 in × 81 in (91 cm × 206 cm). The seats include
a massage function, a personal closet, an ottoman for stowage or guest seating, and adjustable 18.5 in (47 cm),
HD personal televisions (PTV). First class passengers are welcome to use Oneworld or Cathay Pacific first class
lounges at their departure airport.[164][165][166]
Business Class[edit]
Business Class cabin on board an Airbus A330-300.
Business Class is offered on all internationally configured aircraft. It is available on all Airbus A350s and
Boeing 777-300ERs, as well as select Airbus A330-300s. Cathay Pacific introduced a new business class seat in
2011, featuring reverse herringbone seating in a 1-2-1 configuration. Each seat converts into a fully flat bed of
length 82 inches (210 cm), with a width of up to 21 inches (53 cm). Each seat features a small, enclosed side
cabinet, and an adjustable 18.5 in (47 cm) personal television.[167] In 2016, upon delivery of brand new Airbus
A350s, Cathay Pacific introduced a refreshed reverse herringbone seat designed by Porsche Design, with HD
personal televisions and additional enclosed storage space on the side.[168] In 2023, Cathay Pacific announced
their “Aria Suite”, which will be installed on their Boeing 777-300ERs beginning in Quarter 2 of 2024.[169]
Regional Business Class[edit]

Business Class is offered on all regionally configured aircraft. It is available on all Airbus A320s, Airbus A321s,
Airbus A321neos, and Boeing 777-300s, as well as selected Airbus A330-300s. Seats have 21 in (53 cm) width
and recline to 47 in (120 cm) of pitch and feature electrical recline and leg rest. A 12 in (30 cm) PTV is located
in the seat back offers AVOD. In 2021, the airline has updated the cabin with a new seat on the Airbus A321neo,
featuring a new design with hard-shell recliner seats that incorporate divider screens and a 15.6-inch PTV.[170]
All Business Class passengers are allowed to use Oneworld or Cathay Pacific business class lounges prior to
departure.[171][172][173]
Premium Economy[edit]
New Premium Economy seats on the Airbus A350-900 XWB.
Premium Economy is offered on all Airbus A350s and Boeing 777-300ERs, as well as selected Airbus A330-
300s. Cathay Pacific introduced a premium economy class in March 2012.[174] The seat pitch is 38 inches – six
inches more than Economy Class – and the seat itself is wider and have a bigger recline. It has a large meal
table, cocktail table, footrest, a 10.6-inch personal television, an in-seat power outlet, a multi-port connector for
personal devices, and extra personal storage space. The Premium Economy Class seat offers a higher level of
comfort with more living space in a separate cabin before the Economy Class zone.
In 2016, on delivery of the Airbus A350-900 fleet, Cathay Pacific introduced a new Premium Economy seat,
which features a 12.1 in (31 cm) HD PTV, and improved pitch of 40 inches (100 cm). The new seats are
configured in a 2-4-2 configuration, with a width of 18.5 in (47 cm).[175]
Economy Class[edit]
Economy Class cabin on an Airbus A350-900.Economy class on an Airbus A321neo
Cathay Pacific currently has five types of Economy Class, different on each aircraft. From the oldest 2007 type
to the newest 2021 type, each has its own unique feature.
2007 Economy Class (333, ex. 340, 747, 777)[edit]

The phased-out old Economy Class seats, previously offered on aircraft outfitted with the refurbished long-haul
interiors, were designed by B/E Aerospace and introduced in July 2008.[176] These seats include a fixed back
design (shell) that allows passengers to recline without intruding on those seated behind, a 9 in (23 cm) PTV
providing AVOD, AC power located behind a larger tray table, a coat hook and a literature pocket that has been
relocated to below the seat cushion to create more legroom. The fixed shell of these seats has been
criticised.[177] The previous Economy Class seats each feature 6 in (15 cm) PTVs with a choice of 25 channels.
These seats are 17 in (43 cm) in width and have 32 in (81 cm) of pitch. These seats were replaced with an
updated Economy Class seat on aircraft receiving the Cathay Pacific's updated long-haul interior configuration.
This is no longer available as it is replaced by the new 2012 Economy Class.[178]
2012 Economy Class (333, ex. 777)[edit]

Cathay Pacific updated its economy class seats in March 2012, replacing the older fixed back design. They have
a six-inch recline (two inches over the current long-haul economy seat). These seats are 17.5 in (44 cm) in
width and have 32 in (81 cm) of pitch.[179][180]
2016 Economy Class (359)[edit]

Cathay Pacific released their new economy class on the A350-900, featuring dark green seats with a 11.1 inch
touch screen, USB ports and a tablet tray. Also, seats have access to 110-volt AC power. With the new
economy class design, new in-flight entertainment was also provided. The headrest size has been enlarged.[181]

Since 2017, all Boeing 777s are retrofitted with a new seat featuring a change in configuration from 9 abreast to
10 abreast. This increased the economy class seats on board the −300 series from 356 to 396 seats & the
−300ER from 182/268 seats to 201/296 seats. All new seats feature new 11.6-inch touch screens, USB ports, &
improved seat pitch. The seat width is 17.2 in (44 cm).
2018 Economy Class (35k)[edit]

The A350-1000 Economy Class' design is based on the 2017 Economy Class design. A separate drink holder
and a bottle pouch are added. The seat padding is thicker than any other types of Economy Class. The headrest
is also bigger.[182]

The 2021 Economy Class is identical to 2018 Economy Class design except a few upgrades, such as a 4K
resolution in-flight entertainment system.[183][184]
Catering[edit]
A fruit and cheese course served in First Class.A starter served in Cathay Pacific's Business Class.
Food and beverages are complimentary on all flights, with two hot meals generally served on each flight for
long haul flights, along with free alcoholic beverages.[185] Foods served on flights from Hong Kong are provided
by Cathay Pacific Catering Services (CPCS) facilities in Hong Kong.[186] CLS Catering Services Limited, a
joint venture with LSG Sky Chefs, provides inflight catering
[187][188]
from Toronto and Vancouver airports; while Vietnam Air Caterers, a joint venture between CPCS
and Vietnam Airlines, provides the same for flights from Ho Chi Minh City.[189] Meals on Manila–Hong Kong
flights are typically served in snack bags as complimentary snacks and drinks.
In-flight entertainment[edit]
StudioCX (2012)[edit]
The first type is the StudioCX system that was launched in 2012. Now, it can only be found in unrefurbished
A330s. The old system features movies, TV, music, inflight map and some games. The system is identical to
Cathay Dragon's Entertainment (StudioKA).[190]
StudioCX (2016)[edit]
In 2016, following the new A350-900, Cathay Pacific launched the new entertainment system. Even though on
the website, it still says it's StudioCX, but on the system, they seem to give up on the old name "StudioCX".
The new system features a brand new, modern and lighter design. There are lots of new content from the old
system, following a new moving map (rather than the stuck map from the StudioCX system), live TV, reading
materials, magazines, news, shopping, Sports24 (only on A350) and more movies. Resolution is 4K on A321s.
In 2017, the introduction for the StudioCX is updated.[191][192][193][194]
StudioCX, Cathay Pacific's in-flight entertainment system, equipped with personal televisions in every seat,
offers movies, Asian and Western TV programs, music and games. The airline also provides a range of different
newspapers and magazines from around the world, including the airline's in-flight
magazine Discovery (now Cathay). Passengers with visual impairment can request for Hong Kong's South
China Morning Post in Braille to be available on board.[195] StudioCX provides Audio/Video on
Demand (AVOD) for every passenger and offers up to 100 movies, 350 TV programs, about 1000 CD albums
in 25 different genres, 25 radio channels and more than 70 interactive games.[193][194]
Accidents and incidents[edit]

Cathay Pacific had ten incidents and accidents over its history, although none have resulted in a hull loss or loss
of life since 1972. Cathay Pacific is generally regarded to have a good safety reputation and has been rated as
one of the world's safest airlines.[196]
• On 16 July 1948, Miss Macao, a Cathay Pacific-subsidiary-operated Consolidated PBY-5A

Catalina (VR-HDT) from Macau to Hong Kong was hijacked by four men, who killed the pilot after
take-off. The aircraft crashed in the Pearl River Delta near Zhuhai. Twenty-six people died, leaving
only one survivor, a hijacker. This was the first hijacking of a commercial airliner in the world.[197]
• On 24 February 1949, a Cathay Pacific Douglas C-47 Skytrain (registered VR-HDG)
from Manila to Hong Kong, crashed near Braemar Reservoir after a go-around in poor weather. All
23 people on board died.[198]
• On 13 September 1949, a Cathay Pacific Douglas C-47 Skytrain (registered VR-HDW) departing
from Anisakan, Burma, crashed on take-off when the right-hand main gear leg collapsed. There
were no reported fatalities.[199]
• On 23 July 1954, a Cathay Pacific Douglas C-54 Skymaster (registered VR-HEU) from Bangkok to
Hong Kong was shot down by aircraft of the People's Liberation Army Air Force in the South China
Sea near Hainan Island. Ten people died, leaving nine survivors. After the incident, Cathay Pacific
received an apology and compensation from the People's Liberation Army Air Force. It was
apparently mistaken for a Nationalist Chinese military aircraft.[200]
• On 5 November 1967, Cathay Pacific Flight 033, operated by a Convair 880 (registered VR-HFX)
from Hong Kong to Saigon, overran the runway at Kai Tak Airport. One person was killed and the
aircraft was written off.[201]
• On 15 June 1972, Cathay Pacific Flight 700Z, operated by a Convair 880 (registered VR-HFZ) from
Bangkok to Hong Kong, disintegrated and crashed while the aircraft was flying at 29,000 feet
(8,800 m) over Pleiku, Vietnam after a bomb exploded in a suitcase placed under a seat in the cabin,
killing all 81 people on board.[202] This remains the last Cathay Pacific incident to involve a total
hull-loss and passenger fatalities.
B-HLL, the Airbus A330 involved in the Flight 780 incident
• On 13 April 2010, Cathay Pacific Flight 780, operated by an Airbus A330-342 (registered B-HLL)
from Surabaya Juanda International Airport to Hong Kong, landed safely after both engines failed
due to contaminated fuel. 57 passengers were injured in the ensuing slide evacuation. Its two pilots
received the Polaris Award from the International Federation of Air Line Pilots' Associations for
their heroism and airmanship.[203]
Cathay Pacific operates an extensive network of destinations around the globe. Here are some key destinations
by region:
Asia
• Mainland China: Beijing, Shanghai, Guangzhou, Chengdu, and more.

• Japan: Tokyo (Narita and Haneda), Osaka, Nagoya, Fukuoka.
• South Korea: Seoul (Incheon).
• Taiwan: Taipei, Kaohsiung.

• India: Delhi, Mumbai, Chennai, Bengaluru.
• Southeast Asia: Bangkok, Singapore, Kuala Lumpur, Manila, Jakarta, Ho Chi Minh City.
• Other Destinations: Hong Kong (hub), Macau.
Australasia
• Australia: Sydney, Melbourne, Brisbane, Perth, Adelaide.
• New Zealand: Auckland.
Europe
• United Kingdom: London (Heathrow and Gatwick), Manchester.
• Germany: Frankfurt.
• France: Paris (Charles de Gaulle).
• Netherlands: Amsterdam.
• Italy: Milan, Rome.
• Switzerland: Zurich.
• Ireland: Dublin.
North America
• United States: Los Angeles, San Francisco, New York (JFK), Chicago, Boston, Seattle.
• Canada: Toronto, Vancouver.

Middle East
• United Arab Emirates: Dubai.
• Saudi Arabia: Riyadh (recently reinstated).
Africa
• South Africa: Johannesburg.
Cathay Pacific continuously evaluates and adjusts its route network based on demand, regulatory changes, and
strategic goals. For the most current and detailed information on destinations, you can visit the Cathay Pacific
destinations page.
Additionally, Cathay Pacific has codeshare agreements with several partner airlines, which further expands the
range of destinations accessible to its passengers.
4o
Interview
CX CPP Initial Interview (JUN 24)
Self intro
Why do you want to be a pilot?
Why CX?
Have you applied to SQ/Scoot?
What do you know about CX?

What aircraft does CX have?
Which aircraft would you like to fly + why?
Can you tell me something special about that aircraft (from a pilot's perspective)?
What do you know about the Cadet Pilot Programme?
What will you do if you fail?
Can you share more about your flying experience?
What have you done to prepare for the technical interview?

Can you share your <previous job experience> ?
What does your role in <previous job experience> entail?

What have you been doing since <gap in CV>?
Do you require any assistance relocating to HK?
Right to live & work in HK/China

For those who are not HK/Chinese citizens/PR and not graduates of Chinese/HK universities, look into the HK
Top Talent Pass Scheme (TTPS).
For Singaporeans, you can qualify if you have graduated within 5 years from either NUS / NTU (see category B
& C).
CX CPP Final Interview (JUN 24)
Self Intro
Why do you want to be a pilot?
What do you know about Cadet Pilot Programme?
What makes a good pilot?

What do you need to develop further?
Can you give me an example where you exhibit good handling skills?
What makes you stressed?
What will you do if you don't make it for CX or <other airline>?
Did you read the PHAK?
What other materials did you use to prepare for the interview?
What was your favourite chapter in the PHAK?

Do you have a family?
Where will you live in HK?
Do you prefer to work in a team or alone?
Do you consider yourself a team player?
Can you give some examples of yourself working in a team?
What do you do with different opinions?

What do you do if you have different opinions in the cockpit?
What would you do if I see that the captain is drunk/you can smell alcohol?
What do you expect out of the CPP?
Tell me about <aircraft you fly>?
What is the stall speed?

What are flaps?
What do flaps do?
What kind of flaps do the 747 have?

What are slats/slots for?
How do wings generate lift?
What do you know about cathay's fleet?
What does cathay have on order?

Which aircraft would you like to fly?
What engines do <aircraft use>?
What is the longest flight in Cathay?
What route would you fly?
What are jet streams?
What are winglets?
Why does the 777 not have them?
How do raked wingtips work?

Why do some aircraft have straight wings and some swept?
What are swept wings, what are they for?
What are the stall characteristics of swept wings?
Why do cargo planes like to load cargo in the rear?
Why do typhoons form?
What kind of water temperature do typhoons form over?
What kind of threats can you expect flying in to HK in typhoon season?

Is the aircraft capable of detecting these threats?
Why does Singapore not have Typhoons?
Preparing for an airline pilot interview with Cathay Pacific involves anticipating a mix of technical,
behavioral, and situational questions. Here are some common questions you might encounter, along with
suggested answers to help you prepare effectively:
Technical Questions
1. Q: Explain the principles of lift and how an aircraft achieves flight.

o A: Lift is generated by the difference in pressure between the upper and lower surfaces of an
aircraft's wing. According to Bernoulli's principle, the faster airflow over the curved upper
surface creates a lower pressure compared to the higher pressure on the flatter lower surface,
thus creating lift.
2. Q: How would you handle a hydraulic failure in-flight?
o A: First, I would refer to the Quick Reference Handbook (QRH) for the specific aircraft to
follow the emergency procedures. I'd inform the crew and passengers as necessary, assess the
severity of the failure, and decide on the best course of action, which might include diverting
to the nearest suitable airport.
3. Q: What is V1 speed, and why is it critical?
o A: V1 is the critical decision speed during takeoff beyond which the pilot is committed to
continuing the takeoff even in the event of an engine failure. It's essential for ensuring there is
enough runway left to either abort the takeoff or safely continue.
Behavioral Questions
1. Q: Describe a time when you had to work closely with a difficult colleague.
o A: During my flight training, I had a colleague who was very critical of others' work. I
approached this by maintaining professionalism, focusing on clear communication, and
finding common ground. By remaining calm and objective, we were able to collaborate
effectively and complete our tasks without conflict.
2. Q: How do you handle stress and pressure, especially in emergencies?
o A: I stay calm and focused by relying on my training and procedures. In emergencies, I
prioritize tasks, follow checklists, and communicate clearly with my co-pilot and ATC.
Keeping a composed mindset helps me manage the situation effectively.
3. Q: Can you give an example of a time when you had to make a quick decision?
o A: During a cross-country flight, I encountered unexpected weather changes. I quickly
analyzed the situation, checked the weather radar, and decided to divert to a nearby airport. I
informed ATC and my passengers, ensuring a safe landing without unnecessary risk.
Situational Questions
1. Q: What would you do if you realized mid-flight that you are off course?
o A: I would first confirm the deviation using all available navigation tools, communicate with
ATC to inform them of the situation, and correct the course. I would also review the flight
plan and make any necessary adjustments to ensure a safe and timely arrival.
2. Q: How would you handle a situation where a passenger becomes unruly during a flight?
o A: I would follow company protocols, which typically involve notifying the cabin crew to
handle the situation initially. If the behavior escalates, I'd consider communicating with ATC
for advice and potential law enforcement intervention upon landing. Ensuring the safety and
comfort of all passengers is my priority.
3. Q: If you encountered a situation where you disagreed with your captain's decision, how would
you handle it?
o A: I would respectfully express my concerns and present any relevant information or
procedures that support my perspective. It's important to communicate effectively and
professionally, but ultimately, I would comply with the captain's decision, as they have the
final authority.
Personal and Motivational Questions
1. Q: Why do you want to work for Cathay Pacific?
o A: I am impressed by Cathay Pacific's commitment to safety, excellence, and innovation. The
airline's global network and reputation for high standards align with my professional goals
and values. I am excited about the opportunity to grow with a leading international airline and
contribute to its success.
2. Q: What do you think are the most important qualities for a pilot to have?
o A: Key qualities include strong situational awareness, excellent communication skills,
decisiveness, and the ability to remain calm under pressure. A good pilot also demonstrates
teamwork, continuous learning, and a commitment to safety.
3. Q: How do you keep your aviation knowledge and skills up to date?
o A: I regularly review industry publications, participate in continuous training programs, and
attend seminars and workshops. I also engage in simulator training and stay connected with
professional networks to learn from peers and industry developments.
Technical Questions
1. Q: Explain the principles of lift.
o A: Lift is generated by the pressure difference between the upper and lower surfaces of the
wing. Faster airflow over the curved upper surface creates a lower pressure, while slower
airflow under the wing creates higher pressure, resulting in lift.
2. Q: What is V1 speed?
o A: V1 is the critical decision speed during takeoff. Beyond this speed, the pilot must continue
the takeoff even if an engine failure occurs.
3. Q: Describe the importance of V2 speed.
o A: V2 is the takeoff safety speed. It ensures that the aircraft can achieve a positive rate of
climb with one engine inoperative.
4. Q: What are the main components of an ILS system?
o A: The main components are the localizer, glide slope, marker beacons, and approach lighting
system.
5. Q: How does a jet engine work?
o A: A jet engine works by compressing air, mixing it with fuel, igniting the mixture, and
expelling the exhaust gases at high speed to produce thrust.
6. Q: What is Mach number?

o A: Mach number is the ratio of an aircraft's speed to the speed of sound in the surrounding
medium.
7. Q: Explain the difference between a squall line and a cold front.
o A: A squall line is a line of severe thunderstorms that can form ahead of a cold front. A cold
front is the boundary where a cold air mass replaces a warmer air mass.
8. Q: What is a NOTAM?
o A: A Notice to Airmen (NOTAM) is a notification containing information essential to flight
operations but not known sufficiently in advance to be publicized by other means.
9. Q: Describe the different types of altitudes used in aviation.
o A: The types of altitudes are indicated altitude, pressure altitude, density altitude, true altitude,
and absolute altitude.
10. Q: What is the purpose of the TCAS system?
o A: The Traffic Collision Avoidance System (TCAS) is designed to reduce the risk of mid-air
collisions between aircraft.
Situational Questions
11. Q: How would you handle an engine failure during takeoff?
o A: Follow the takeoff safety procedures, ensure the aircraft is under control, maintain V2
speed, communicate with ATC, and perform the engine failure checklist.
12. Q: What would you do if you encountered severe turbulence in-flight?
o A: Reduce speed to the recommended turbulence penetration speed, ensure passengers are
seated with seat belts fastened, and avoid sudden control inputs.
13. Q: Describe how you would handle a hydraulic failure.
o A: Follow the emergency checklist for hydraulic failure, communicate with ATC, and
determine if an immediate landing is required.
14. Q: How would you manage a medical emergency on board?

o A: Assess the situation, seek assistance from medically trained passengers or crew, follow
company procedures, and consider diverting to the nearest suitable airport if necessary.
15. Q: What would you do if you lost communication with ATC?
o A: Follow lost communication procedures, attempt to re-establish communication on alternate
frequencies, squawk 7600, and continue to the planned destination or alternate airport as
appropriate.
16. Q: How would you handle a passenger becoming unruly?
o A: Follow company protocols, instruct cabin crew to manage the situation, and if necessary,
communicate with ATC for law enforcement assistance upon landing.
17. Q: What would you do if you realized you were off course during a flight?
o A: Correct the course using navigation aids, inform ATC, and update the flight plan as
necessary.
18. Q: How would you respond to a fire in the cockpit?
o A: Use the fire extinguisher, follow the emergency fire procedures, communicate with ATC,
and prepare for an emergency landing if required.
19. Q: What would you do if you encountered wind shear on approach?
o A: Follow the wind shear escape procedures, apply maximum thrust, and initiate a go-around
if necessary.
20. Q: How would you handle a bird strike during takeoff?
o A: Assess the impact, decide whether to abort or continue the takeoff based on speed and
runway remaining, and follow the bird strike checklist.
Behavioral Questions
21. Q: Describe a time when you had to work with a difficult colleague.
o A: During my flight training, I had a colleague who was very critical of others. I maintained
professionalism, focused on clear communication, and found common ground to complete our
tasks without conflict.

22. Q: How do you handle stress and pressure, especially in emergencies?
o A: I stay calm and focused by relying on my training and procedures. In emergencies, I
prioritize tasks, follow checklists, and communicate clearly with my co-pilot and ATC.
23. Q: Can you give an example of a time when you had to make a quick decision?
o A: During a cross-country flight, I encountered unexpected weather changes. I quickly
analyzed the situation, checked the weather radar, and decided to divert to a nearby airport,
ensuring a safe landing.
24. Q: Describe a time when you demonstrated leadership.
o A: During a group project in flight school, I took the initiative to organize the tasks, ensured
clear communication among team members, and led the team to successfully complete the
project ahead of schedule.
25. Q: How do you handle constructive criticism?
o A: I view constructive criticism as an opportunity to improve. I listen carefully, reflect on the
feedback, and make the necessary adjustments to my performance.
26. Q: Tell me about a time you had to resolve a conflict.
o A: In a previous job, I had a disagreement with a colleague over project priorities. I initiated a
calm and respectful conversation, listened to their perspective, and we reached a compromise
that satisfied both of us.
27. Q: How do you stay motivated during long flights?
o A: I stay focused on the task at hand, take regular breaks, and maintain clear communication
with my co-pilot to stay alert and engaged.
28. Q: Describe a situation where you had to adapt to a significant change.
o A: When my previous airline implemented a new scheduling system, I quickly familiarized
myself with the changes, adapted my routine, and helped my colleagues understand the new
procedures.
29. Q: How do you manage time effectively, especially during busy operations?
o A: I prioritize tasks, use checklists to stay organized, and delegate responsibilities when
appropriate to ensure all tasks are completed efficiently.
30. Q: Give an example of a time when you went above and beyond for a passenger.
o A: Once, a passenger was anxious about flying. I took the time to reassure them, explained
the safety procedures, and arranged for them to visit the cockpit after the flight, which helped
ease their anxiety.
Personal and Motivational Questions
31. Q: Why do you want to work for Cathay Pacific?
o A: I am impressed by Cathay Pacific's commitment to safety, excellence, and innovation. The
airline's global network and reputation for high standards align with my professional goals
and values.
32. Q: What do you think are the most important qualities for a pilot to have?
o A: Key qualities include strong situational awareness, excellent communication skills,
decisiveness, and the ability to remain calm under pressure. A good pilot also demonstrates
teamwork, continuous learning, and a commitment to safety.
33. Q: How do you keep your aviation knowledge and skills up to date?
o A: I regularly review industry publications, participate in continuous training programs,
attend seminars and workshops, and engage in simulator training.
34. Q: What is your greatest strength as a pilot?
o A: My greatest strength is my ability to remain calm and focused under pressure. This allows
me to make clear, rational decisions in challenging situations.
35. Q: What is your greatest weakness, and how do you address it?
o A: My greatest weakness is that I can be a perfectionist. I address this by setting realistic
goals and deadlines for myself and focusing on progress rather than perfection.
36. Q: Describe your most memorable flight experience.

o A: My most memorable flight was my first solo flight during training. It was a significant
milestone that boosted my confidence and reinforced my passion for flying.
37. Q: How do you handle long periods away from home?
o A: I stay connected with family and friends through regular communication, maintain a
positive attitude, and make the most of my time off to balance work and personal life.
38. Q: What motivates you to be a pilot?
o A: My passion for aviation and the thrill of flying motivate me. I am driven by the
responsibility of ensuring passenger safety and the satisfaction of overcoming challenges.
39. Q: How do you ensure continuous improvement in your flying skills?
o A: I seek feedback from colleagues and instructors, participate in regular training sessions,
and stay updated on the latest industry developments and best practices.
40. Q: What are your career goals in aviation?
o A: My career goals include gaining experience as a Second Officer, progressing to Captain,
and eventually taking on a leadership role within the airline, contributing to training and
mentoring new pilots.
Additional Technical Questions
41. Q: Explain the difference between true altitude and pressure altitude.
o A: True altitude is the actual height above mean sea level, while pressure altitude is the
altitude indicated when the altimeter is set to the standard pressure setting of 29.92 inHg.
42. Q: What is a METAR and how is it used?
o A: A METAR is an aviation routine weather report that provides current weather conditions
at an airport. It is used for flight planning and in-flight decision-making.
43. Q: Describe the process of a standard instrument departure (SID).
o A: A SID is a pre-planned IFR departure route that ensures safe and efficient traffic flow
from the airport to the enroute structure. It involves specific waypoints, altitudes, and
headings to follow after takeoff.

44. Q: What is the significance of the critical engine in multi-engine aircraft?
o A: The critical engine is the engine whose failure would most adversely affect the aircraft's
performance and handling. It is typically the left engine in propeller aircraft due to
asymmetrical thrust.
45. Q: Explain the concept of balanced field length.
o A: Balanced field length is the runway length at which the distance required to abort the
takeoff is equal to the distance required to continue the takeoff after an engine failure at V1
speed.
46. Q: What are the main factors affecting aircraft performance?
o A: Key factors include weight, altitude, temperature, wind, and runway conditions.
47. Q: How does an altimeter work?
o A: An altimeter measures the atmospheric pressure and displays the corresponding altitude. It
is calibrated to show altitude above mean sea level when set to the local pressure setting.
48. Q: Describe the function of a flight management system (FMS).
o A: An FMS automates in-flight tasks such as navigation, performance management, and
aircraft monitoring, enhancing situational awareness and reducing pilot workload.
49. Q: What is a controlled airspace, and why is it important?
o A: Controlled airspace is an area where air traffic control (ATC) services are provided to
ensure safe and efficient flight operations. It includes various classes of airspace with
different levels of control.
50. Q: Explain the significance of wake turbulence.
o A: Wake turbulence is the disturbed air caused by an aircraft's passage, particularly from
wingtips. It poses a hazard to following aircraft, especially during takeoff and landing phases.
Additional Situational Questions
51. Q: What would you do if you noticed a fuel imbalance during flight?
o A: Follow the fuel imbalance checklist, transfer fuel to balance the tanks if possible, monitor
the situation, and communicate with ATC if necessary.
52. Q: How would you handle a rapid decompression event?
o A: Don oxygen masks, initiate an emergency descent to a safe altitude, communicate with
ATC, and follow the emergency decompression checklist.
53. Q: What steps would you take if you encountered icing conditions?
o A: Activate anti-icing/de-icing systems, change altitude or route to exit icing conditions, and
monitor aircraft performance and systems.
54. Q: How would you handle an in-flight medical emergency with an unconscious passenger?
o A: Seek assistance from medically trained passengers or crew, follow company medical
emergency procedures, and consider diverting to the nearest suitable airport if necessary.
55. Q: What would you do if you experienced a landing gear malfunction?
o A: Follow the emergency landing gear procedures, attempt manual extension, communicate
with ATC, and prepare for a potential emergency landing.
56. Q: How would you manage a situation where both pilots disagree on a critical decision?
o A: Discuss the situation calmly, present facts and reasoning, and if necessary, follow the
captain's final decision while ensuring safety and compliance with procedures.
57. Q: What actions would you take if you encountered a volcanic ash cloud during flight?
o A: Immediately turn away from the ash cloud, reduce engine thrust, monitor aircraft systems
for damage, and communicate with ATC for further instructions.
58. Q: How would you handle a situation where a flight attendant reports a suspicious passenger
behavior?
o A: Follow company protocols for security threats, assess the situation, coordinate with the
flight crew, and communicate with ATC for further guidance.
59. Q: What would you do if you encountered a runway incursion during taxi?
o A: Stop the aircraft, communicate with ATC to resolve the situation, and follow standard
procedures to ensure safety.
60. Q: How would you handle an in-flight engine fire?
o A: Follow the engine fire checklist, shut down the affected engine, activate fire suppression
systems, communicate with ATC, and prepare for an emergency landing if necessary.
Additional Behavioral Questions
61. Q: Describe a time when you had to make a difficult decision.
o A: During a flight, we faced unexpected severe weather. I had to decide whether to divert or
continue. After assessing the situation, I chose to divert for safety, ensuring the well-being of
passengers and crew.
62. Q: How do you handle long layovers in foreign countries?
o A: I use long layovers to rest, explore new places, and stay active. I also keep in touch with
family and friends to stay connected and maintain a positive mindset.
63. Q: Describe a time when you received feedback and how you responded.
o A: I received feedback on my communication style during flight training. I actively listened,
made conscious efforts to improve, and asked for further feedback to ensure I was progressing.
64. Q: How do you prioritize tasks during a flight?
o A: I prioritize tasks based on safety and urgency, using checklists and procedures to ensure all
critical tasks are completed systematically and efficiently.
65. Q: What strategies do you use to stay alert during long-haul flights?
o A: I take regular breaks, stay hydrated, eat balanced meals, and engage in light physical
activity to maintain alertness and mental clarity.
66. Q: Tell me about a time you had to adapt to new technology in aviation.
o A: When my previous airline introduced a new electronic flight bag (EFB) system, I quickly
familiarized myself with the software, attended training sessions, and practiced using the EFB
to ensure proficiency.
67. Q: How do you handle working with a culturally diverse team?
o A: I embrace diversity by showing respect, being open-minded, and actively listening to
different perspectives. This helps foster a positive and collaborative work environment.
68. Q: Describe a situation where you had to handle an unexpected challenge.
o A: During a flight, we faced a sudden change in weather conditions. I quickly coordinated
with ATC, reviewed alternative routes, and communicated with the crew to ensure a safe and
smooth adjustment.
69. Q: How do you manage fatigue during irregular flight schedules?
o A: I prioritize adequate rest, maintain a consistent sleep schedule, and practice good sleep
hygiene to manage fatigue and ensure I am well-rested for flights.
70. Q: What steps do you take to ensure effective communication in the cockpit?
o A: I practice clear and concise communication, use standard phraseology, confirm
understanding with my co-pilot, and encourage an open and respectful dialogue.
Additional Personal and Motivational Questions
71. Q: What inspired you to become a pilot?
o A: My fascination with aviation began as a child, inspired by family trips and watching
planes. The challenge and responsibility of flying, along with the opportunity to travel,
motivated me to pursue a career as a pilot.
72. Q: How do you stay current with industry trends and developments?
o A: I regularly read aviation publications, participate in industry forums, attend conferences,
and complete continuous training programs to stay updated on the latest trends and
developments.
73. Q: What do you enjoy most about flying?
o A: I enjoy the challenge of operating complex aircraft, the responsibility of ensuring
passenger safety, and the opportunity to see the world from a unique perspective.
74. Q: How do you balance work and personal life?

o A: I prioritize quality time with family and friends, maintain hobbies and interests outside of
work, and ensure I make the most of my time off to recharge and stay balanced.
75. Q: What qualities make a successful pilot?
o A: A successful pilot possesses strong situational awareness, excellent communication skills,
decisiveness, calmness under pressure, and a commitment to continuous learning and
improvement.
76. Q: Describe a time when you had to mentor a junior colleague.
o A: During my time as a flight instructor, I mentored a new student who was struggling with
landing techniques. I provided extra practice sessions, gave constructive feedback, and
encouraged them, resulting in significant improvement.
77. Q: How do you handle unexpected changes in your flight schedule?
o A: I remain flexible, adjust my plans as needed, and focus on maintaining a positive attitude
and professional demeanor despite any inconveniences.
78. Q: What are your long-term career aspirations in aviation?
o A: My long-term aspirations include becoming a captain, taking on leadership roles within
the airline, and contributing to pilot training and safety initiatives.
79. Q: How do you ensure you are always prepared for a flight?
o A: I thoroughly review flight plans, weather forecasts, and NOTAMs, conduct pre-flight
inspections, and ensure I am well-rested and mentally prepared for each flight.
80. Q: What do you think sets Cathay Pacific apart from other airlines?
o A: Cathay Pacific's commitment to safety, exceptional service, and continuous innovation
sets it apart. The airline's strong global network and dedication to sustainability also make it
an attractive employer.
Additional Technical Questions
81. Q: What is an MEL and how is it used?

o A: A Minimum Equipment List (MEL) is a document that outlines the equipment and
systems that must be operational for an aircraft to be considered airworthy. It is used to
determine if a flight can proceed with certain inoperative equipment.
82. Q: Explain the function of an airspeed indicator.
o A: An airspeed indicator measures the aircraft's speed relative to the surrounding air,
providing essential information for safe flight operations.
83. Q: What is the purpose of a VOR and how does it work?
o A: A VOR (VHF Omnidirectional Range) is a navigation aid that provides bearing
information to pilots, allowing them to determine their position and navigate accurately.
84. Q: Describe the different classes of airspace.
o A: Airspace classes include Class A (controlled, IFR only), Class B (controlled, busy
airports), Class C (controlled, medium-traffic airports), Class D (controlled, smaller airports),
Class E (controlled, not Class A-D), and Class G (uncontrolled).
85. Q: What is the purpose of a holding pattern?
o A: A holding pattern is used to manage air traffic, allowing aircraft to wait for clearance to
land or proceed along their flight path, especially during periods of congestion or poor
weather.
86. Q: Explain the concept of VFR and IFR.
o A: VFR (Visual Flight Rules) allows pilots to operate the aircraft with visual reference to the
ground and other obstacles, while IFR (Instrument Flight Rules) relies on instruments and
ATC guidance for navigation and control, typically used in poor visibility.
87. Q: What is a glide slope and how is it used in landing?
o A: A glide slope is a component of the ILS system that provides vertical guidance to pilots
during approach and landing, ensuring a safe descent path to the runway.
88. Q: Describe the procedure for a missed approach.

o A: A missed approach involves discontinuing the landing attempt, climbing to a specified
altitude, and following a designated flight path to re-enter the approach pattern or proceed to
an alternate airport.
89. Q: What is the function of an altimeter setting?
o A: An altimeter setting adjusts the altimeter to account for local atmospheric pressure,
ensuring accurate altitude readings above mean sea level.
90. Q: How does a transponder work?
o A: A transponder is an electronic device that responds to radar signals by transmitting a
unique code and altitude information, allowing ATC to identify and track the aircraft.
Additional Situational Questions
91. Q: What would you do if you encountered an unexpected headwind on approach?
o A: Adjust the approach speed, communicate with ATC, and ensure a stable approach,
considering the need for a possible go-around if the conditions are unsafe.
92. Q: How would you handle an in-flight electrical failure?
o A: Follow the electrical failure checklist, switch to backup systems, communicate with ATC,
and assess the situation to determine if an emergency landing is necessary.
93. Q: What steps would you take if you experienced a runway excursion?
o A: Maintain control of the aircraft, follow the runway excursion checklist, communicate with
ATC, and ensure the safety of passengers and crew.
94. Q: How would you handle a flight attendant reporting smoke in the cabin?
o A: Don oxygen masks, follow the smoke/fire checklist, assess the source of the smoke,
communicate with ATC, and prepare for a possible emergency landing.
95. Q: What would you do if you noticed an abnormal indication on an engine instrument?
o A: Monitor the instrument closely, follow the abnormal indication checklist, and
communicate with ATC if the situation worsens or requires an immediate response.
96. Q: How would you manage a situation where the autopilot malfunctions?
o A: Disengage the autopilot, manually fly the aircraft, follow the autopilot malfunction
checklist, and communicate with ATC for assistance.
97. Q: What actions would you take if you encountered a microburst on approach?
o A: Follow the microburst escape procedures, apply maximum thrust, and execute a go-around
to avoid the hazardous conditions.
98. Q: How would you handle a passenger experiencing a panic attack during flight?
o A: Notify the cabin crew to provide assistance, ensure the passenger is seated and safe, and
follow company procedures to address the situation.
99. Q: What would you do if you experienced a flight control malfunction?
o A: Follow the flight control malfunction checklist, use backup systems if available,
communicate with ATC, and prepare for an emergency landing if necessary.
100. Q: How would you handle a situation where the aircraft is low on fuel? - A:
Communicate with ATC, declare a fuel emergency, prioritize landing at the nearest suitable airport,
and follow fuel management procedures to ensure a safe landing.
By preparing for these questions and answers, you'll be well-equipped to handle a wide range of scenarios
and demonstrate your knowledge, skills, and professionalism during your interview with Cathay Pacific
Airlines.
Behavioral questions are designed to assess how you have handled situations in the past and predict how you
might handle similar situations in the future. Here are some common behavioral interview questions for
airline pilots, along with sample answers to help you prepare:
1. Describe a time when you had to handle a difficult situation with a co-pilot or crew member.
Q: How did you resolve the conflict, and what was the outcome?
A: During a flight, a co-pilot and I had a disagreement about the approach procedure. I suggested we pause,
review the approach chart together, and discuss our perspectives. By calmly explaining our reasoning, we
found a mutually agreeable solution and completed the approach safely. This experience reinforced the
importance of clear communication and teamwork.

2. Tell me about a time when you had to make a quick decision under pressure.
Q: What was the situation, and how did you handle it?
A: On a flight, we encountered severe turbulence unexpectedly. I quickly assessed the situation,
communicated with ATC for updates on weather conditions, and instructed the cabin crew to secure the
cabin. By reducing speed to the recommended turbulence penetration speed and maintaining clear
communication, we safely navigated through the turbulence.
3. Describe a situation where you had to adapt to a significant change.
Q: How did you handle the transition, and what was the result?
A: My previous airline implemented a new electronic flight bag (EFB) system. I took the initiative to attend
additional training sessions, practiced using the new system extensively, and assisted colleagues who were
struggling with the transition. This proactive approach helped me adapt quickly and ensured a smooth
implementation for the entire team.
4. Give an example of a time when you went above and beyond for a passenger or crew member.
Q: What motivated you to take this action, and what was the outcome?
A: During a flight, a passenger was visibly anxious about flying. After completing my duties, I took a few
moments to speak with them, explaining the safety measures and how the aircraft operates. This reassured
them and significantly improved their experience. The passenger later thanked me, and it reinforced the
importance of empathy and customer care.
5. Tell me about a time when you received critical feedback. How did you respond, and what changes
did you make?
Q: What was the feedback, and how did it impact your performance?
A: During my training, an instructor noted that my crosswind landing technique needed improvement. I took
the feedback seriously, requested additional practice sessions, and focused on refining my skills. As a result,
my crosswind landings improved significantly, and I became more confident in handling challenging
weather conditions.
6. Describe a time when you had to manage a challenging flight situation.

Q: What was the challenge, and how did you ensure safety?
A: On a flight, we experienced an unexpected hydraulic failure. I immediately followed the emergency
checklist, coordinated with ATC, and prepared for a potential emergency landing. By remaining calm and
methodical, we landed safely at the nearest suitable airport. This incident highlighted the importance of
adherence to procedures and clear communication.
7. Share an experience where you had to lead a team through a critical situation.
Q: How did you demonstrate leadership, and what was the outcome?
A: During a long-haul flight, one of the cabin crew members fell ill. I took the lead in coordinating with the
remaining crew, reassigning duties to ensure service continuity, and arranging for medical assistance upon
landing. My leadership helped maintain a high level of service and ensured the crew member received the
necessary care.
8. Give an example of how you handled a situation where you had to work under tight deadlines.
Q: What strategies did you use, and what was the result?
A: While preparing for a flight, we were informed of a last-minute route change due to weather conditions. I
quickly reviewed the new route, updated the flight plan, and briefed the co-pilot and cabin crew. By staying
organized and focused, we completed the necessary preparations in time and departed as scheduled, ensuring
passenger safety and punctuality.
9. Describe a time when you had to handle a medical emergency on board.
Q: How did you manage the situation, and what was the outcome?
A: During a flight, a passenger experienced severe chest pain. I coordinated with the cabin crew to provide
initial assistance, made an announcement for any medically trained passengers to assist, and consulted with
medical professionals on the ground. We decided to divert to the nearest suitable airport for the passenger to
receive immediate medical attention. The quick response and effective teamwork ensured the passenger's
safety and well-being.
10. Tell me about a time when you had to ensure compliance with safety regulations despite
operational challenges.
Q: How did you balance safety and efficiency?
A: During a flight, we faced a technical issue with one of the aircraft's systems. Although we were close to
our destination, I decided to return to the departure airport where maintenance facilities were better equipped
to handle the problem. This decision was made to ensure compliance with safety regulations and prioritize
passenger safety over operational efficiency. The passengers appreciated the transparency and commitment
to safety.
These sample answers should help you prepare for behavioral questions in your airline pilot interview,
demonstrating your ability to handle various situations effectively while prioritizing safety and teamwork.
4o
Community programmes
I Can Fly Programme
Cathay Pacific pilots and employee volunteers lead the I Can Fly members through a series of aviation and
social service activities during the programme period. The young members are given the chance to visit various
aviation facilities, go through aviation-related training, participate in team-building activities, and design and
implement their own social service programmes for community groups.
For more details about the programme, visit the programme's webpage
World As One
We believe that travel has the power to completely transform one’s outlook and promote a greater
understanding of the challenges faced by communities all over the world. This is the philosophy behind Cathay
Pacific’s newest community engagement programme – World As One.
In the inaugural “World As One” programme, we organised a thought-provoking journey for a diverse group of
young Hong Kong people. Comprising youngsters who had travelled a lot, some never travelled before,
representatives from our city’s ethnic minorities and also those who have successfully battled drug addiction,
the group travelled to Cambodia where they undertook inspiring volunteer work.
For more details about the programme, visit the programme's webpage
Cathay Hackathon
The Cathay Pacific 24-hour Hackathon is an annual event where a select group of applicants will be given 24
hours to develop an innovative technology solution for travellers. It provides a platform for students and experts
who share the same passion for tech and travel to collaborate and materialise their ideas. Participants will have a
chance to pitch their solutions to influential industry professionals and win amazing awards such as a trip to
leading tech companies in the world.
For more details about the programme, visit https://hackathon.cathaypacific.com/Open a new window
Fundraising and charitable donations
UNICEF Change for Good
Change for Good is an inflight fundraising programme operated by Cathay Pacific and the Hong Kong
Committee for UNICEF. Since its launch in 1991, the programme has successfully converted spare change from
Cathay Pacific passengers into supplies and services to improve the lives of vulnerable children worldwide.
As of today, , the programme has raised close to HK$200 million in support of UNICEF’s life-saving
programmes, helping deprived children and women across 190 countries and territories worldwide. Over the
years, our people have taken field trips to deprived communities supported by the programme, so they can
experience the programme’s positive impact first-hand.
Charitable donations
We support and invest in the local community through a broad spectrum of charities, providing cash, flight
tickets, cargo, volunteering hours, and other in-kind donations.
Latest update: 29 Feb 2024 15:30 HKT (GMT+8)
In view of the uncertainty related to the ongoing situation in Israel, all Cathay Pacific flights to and from Tel
Aviv from today up to and including
24 October 2024 will be cancelled.
Affected customers who have not received a message from Cathay Pacific are advised to check the current
status of their booking via Manage Booking.
Cathay Cargo Terminal first air cargo terminal in Hong Kong to enable ePayments
Providing seamless payment for cargo collection
Friday, March 1, 2024 — Cathay Cargo Terminal has become the first air cargo terminal in Hong Kong to
introduce a business-to-business (B2B) ePayment solution, partnering with leading global cargo payment
platform PayCargo to offer a secure, user-friendly, and efficient digital payment method for import cargo
collection.
Cathay Cargo Terminal Chief Operating Officer Mark Watts said: “We are delighted to have selected PayCargo
as our ePayment solution, providing more choice and convenience for freight forwarders and their trucking
agents. This marks yet another milestone in our digital journey after enabling eAWBs (electronic airwaybills)
and introducing eSRF (electronic Shipment Release Forms) at our terminal, reaffirming our commitment to
digital leadership.”
Benefits to freight forwarders include the convenience of settling transactions anytime anywhere, eliminating
queuing for cash payments, enhanced security, and expediting the entire cargo release process. This initiative
has also been welcomed by the terminal’s customer airlines, who value the ease with which their customers will
be able to settle payments in future.
Cathay Cargo Terminal already enables cashless cargo import payments at its Dongguan intermodal facility in
the Chinese Mainland, with payments accepted via Alipay, WeChatPay and UnionPay. “It is now our ambition
to be the first air cargo terminal to go fully cashless in Hong Kong” said Watts.
Freight forwarders may also set up direct credit facilities with Cathay Cargo Terminal. Cashless payments
complement the eSRF process for import shipment release and make the full benefits of eSRF available to more
of the terminal’s esteemed freight forwarder partners.
PayCargo is a freight payment solution for the global logistics industry operating since 2009. It has over 5,000
logistics vendors and over 50,000 registered payers (mostly freight forwarders) in its network. Cathay Cargo
Terminal will become PayCargo’s launch cargo terminal partner in the Hong Kong market.
PayCargo Commercial Director Asia, Morgan Law, shared his excitement about the collaboration, saying: "We
are thrilled to embark on this journey with Cathay Cargo Terminal, bringing forth a new era of efficiency and
security in cargo payments. We are confident that PayCargo will not only streamline the financial workflow but
also enhance the overall customer experience. Together, we are creating a new benchmark in the Hong Kong
logistics sector, with a focus on speed, reliability, and convenience."
Cathay Cargo Terminal adopts 50% recycled plastic cover sheets
Focusing on sustainability leadership in cargo operations
Monday, February 26, 2024 — Cathay Cargo Terminal is the first cargo terminal in Hong Kong to adopt 50%
recycled plastic cargo cover sheets for all Export Cargo shipments built up within its terminal, increasing from
its current specifications of no less than 30% recycled content.
Cathay Cargo Terminal worked extensively with its supplier to develop this solution, which has been
extensively tested in the laboratory and during rigorous real-world trials with its customer Cathay Cargo in 2023.
The new material will be rolled out across the terminal from March 2024.
Cathay Director Cargo Tom Owen said: "Embracing sustainability is pivotal in shaping the future of air cargo.
Our adoption of 50% recycled plastic cargo cover sheets reaffirms Cathay Cargo's commitment to
environmental stewardship and sets a new standard for the industry."
Cathay Subsidiaries Head of Sustainable Development Michelle Fok said: “The circular economy is an
important concept to reduce waste and prolong product lifecycles. Our cargo terminal has implemented
circularity in cargo plastic sheets since 2017 and is already recycling 100% of plastic sheets from import cargo
shipments, which are broken down at the Cathay Cargo Terminal.
“Our new sheets utilise 50% recycled post-consumer plastic, reducing the reliance on virgin plastic while
meeting the operational demands of our customers. We remain committed to working with our suppliers to
explore even higher levels of recycled plastic, as well as alternative materials, as part of our long-term goal to
reduce plastics in cargo operations.”
This is another example of Cathay Cargo Terminal’s sustainability leadership, after it became the first facility in
Hong Kong to sign up to participate in the IATA Environmental Assessment (IEnvA) programme in October
2023. The IEnvA programme provides globally recognised environmental and sustainability standards for the
aviation industry.
Cathay Cargo Terminal Chief Operating Officer Mark Watts said: “The IEnvA programme provides a
systematic way for companies supporting the aviation industry to align with best practices and future proof of
their operations by continuously improving their environment management systems. We hope that our
participation in this programme will inspire other facilities in the region to join this initiative too.”
Watts will be speaking about how IEnvA preparation helped the terminal improve its waste management
systems and minimise the use of virgin plastics in cargo operations during his talk on "Circularity in Action –
Waste Management at the Cargo Terminal" at the IATA World Cargo Symposium in Hong Kong on 13 March
2024.
Cathay Pacific passengers to pay 22% less on fuel fee for most tickets bought in Hong Kong
• Fuel surcharge for long-haul destinations will be reduced from HK$923 to HK$719 from next month
Hong Kong’s Cathay Pacific to close check-in ‘sharply’ 1 hour before departure
• Passengers will need to head to airport earlier from June 25, with check-in counters, self-service kiosks
closing 60 minutes prior to departure
Cathay Pacific Celebrates 30 Years in Toronto
One-stop service from Hong Kong to Toronto launched on June 9, 1994
This weekend, Cathay Pacific marks a milestone in Canada and in its history as one of the most established
Asian airlines in North America: 30 years since flight CX828, a Boeing 747-400, touched down in Toronto for
the first time, via Anchorage, on June 9, 1994. The launch of this one-stop service between Hong Kong and
Toronto Pearson
International Airport came 11 years after the launch of nonstop Vancouver-Hong Kong services, which
celebrated 40 years in 2023.
The Toronto-Hong Kong service began with three flights per week in each direction, stopping in Anchorage for
refueling. Groundbreaking at the time, this flight was the quickest and most convenient way to travel between
the two cities, at 16.5 hours eastbound, and 18.5 hours westbound. In November of the same year, Cathay
Pacific was able to take advantage of the favorable westerly winds for a few months to offer a nonstop Toronto-
Hong Kong service, cutting the flying time down to 13 hours, 45 minutes. For the first non-stop flight from
Toronto, it was the first time that an Airbus aircraft had made a commercial trans-polar crossing.
Cathay Senior Vice-President, Americas, Chris van den Hooven, said: “In the 1980s and 1990s, the Boeing 747
enabled Cathay Pacific to expand its international presence throughout the world, and indeed, in Canada. Prior
to Cathay Pacific’s one-stop service from Hong Kong to Toronto, passengers would have had to change aircraft
at least once. The ‘Queen of the Skies’ put Cathay Pacific on the map and helped propel us into the world-class
global carrier that we are today. We are incredibly thankful to the people of Toronto for their support over these
past 30 years. We look forward to the next 30—and beyond.”
“We are thrilled to celebrate 30 years of connecting Canada to the world with Cathay Pacific,” says Kurush
Minocher, Executive Director, Customer Experience and Airline Relations, Toronto Pearson. “Our longstanding
partnership underscores our commitment to successful partnerships with carriers, and we look forward to
further strengthening our ties with Cathay Pacific.”
Hong Kong Tourism Board Director – Americas, Michael Lim, said: “Congratulations to Cathay Pacific on the
remarkable milestone of 30 years of service in Toronto. Cathay Pacific has served as a bridge between Hong
Kong and Toronto, connecting two dynamic cities with its distinguished fleet and award-winning services. We
look forward to continuing to partner with Cathay Pacific, enabling Canadians to experience Hong Kong’s
vibrant culture, dining and attractions.
Cathay Pacific currently operates 14 flights per week from Toronto to Hong Kong, plus an additional 10 flights
per week from Vancouver. The airline is passionate about mentoring the next generation of travel and tourism
professionals and has supported the Seneca College Career Day since 2019.
To mark its anniversary, Cathay Pacific has just announced a Hong Kong-inspired afternoon tea collaboration
with the Shangri-la Toronto, running from June 13-August 31. More information on the Sky-High tea can be
found here.
Cathay Pacific now at 80 per cent of pre-Covid capacity
20 Jun 2024 by Business Traveller Asia Pacific
Hong Kong’s Cathay Pacific and low-cost carrier HK Express currently operate at just over 80 per
cent of their pre-Covid capacity, chief customer and commercial officer Lavinia Lau said this week in
an update.
In the first five months of the year to 31 May 2024, oneworld member Cathay Pacific and its HK
Express subsidiary together surpassed the 10 million mark for passengers carried, with a combined
11.2 million passengers flown during the period.
Cathay Pacific carried a total of 1,678,532 passengers in May 2024, an increase of 18.4 per cent
compared with May 2023. The month’s revenue passenger kilometres (RPKs) increased 20.8 per cent
year on year.
Passenger load factor decreased by 4.8 percentage points to 80.3 per cent, while available seat
kilometres (ASKs) increased by 28 per cent year on year.
In the first five months of 2024, the number of passengers carried increased by 40.7 pper cent to
more than 8.8 million, against a 45.7 per cent increase in ASKs and a 37.5 per cent increase in RPKs,
as compared with the same period for 2023.
“May was, as expected, a slightly quieter period for our travel business compared with previous
months as demand slowed down, particularly on our regional routes.
Without any long-weekend holidays in Hong Kong, we experienced a 4% decrease in passenger

numbers compared with April, when multiple holidays drove strong leisure demand. However,
compared with the same month last year, passenger numbers were 18% higher,” chief customer and
commercial officer Lavinia Lau said.
“On the travel side, we achieved another milestone in our rebuilding journey as we reached 80% of
our pre-pandemic passenger flights as a Group in the second quarter as planned. We remain on track
to reach 100% within the first quarter of 2025 as we continue to add more flights and destinations for
our customers,” Lau noted.
So far in 2024, Cathay Pacific has already added back Chennai, Colombo and, as of this week,
Barcelona to its network, while HK Express has added Beijing (Daxing), Bangkok (Don Mueang),
Sanya and Clark.
Cathay and HK Express currently fly to more than 80 destinations, with this number expected to grow
to more than 90 by next year including the launch of flights to Riyadh from 28 October 2024.
cathaypacific.com
E-commerce continues to drive up Cathay’s cargo volumes
© Airbus S.A.S. 2023

Cathay Pacific’s year-on-year cargo volumes were up 7.4% in April, once again due to strong e-commerce
demand.
The airline carried 117,428 tonnes of cargo in April 2024, an increase of 7.4% compared with April 2023.
However, the airline noted that volumes had dropped month on month.
Chief customer and commercial officer Lavinia Lau said: “In terms of cargo, tonnage was 13% lower in April
than in March. The decrease was expected given the strong quarter-end demand in March and the holidays that
fell in the first half of April.
“However, compared with April last year, tonnage was 7% higher. After the holidays, we observed an uptick in
demand with a key driver being e-commerce shipments from Hong Kong and the Chinese Mainland.”
The month’s cargo revenue tonne kilometres (RFTKs) decreased 0.4% year on year, while the cargo load factor
decreased by 4.2 percentage points to 59.5%,
Capacity also continued to rise, although not as sharply as the previous month. Available cargo tonne
kilometres (AFTKs) increased by 6.6% year on year.
In the first four months of 2024, the tonnage increased by 10.1% to a total of 473,808 tonnes, against a 12.9%
increase in AFTKs and a 4.5% increase in RFTKs, compared with the same period for 2023.
Cathay Pacific noted it will be adding flights as part of its summer schedule, which will add further belly
capacity. The airline is also optimistic about short term cargo volumes.
Lau said: “For cargo, we foresee steady growth in tonnage going forward, particularly on cargo lanes between
Asia and North America over the coming months.”
In May 2024, Cathay Pacific handled 1,678,532 passengers, which was an increase of 18.4% compared to the
same period last year.
Furthermore, passenger load factors did decrease by 4.8% to 80.3%, with ASKs increasing by 28% year-on-
year.
In the first five months of this year, the airline has handled over 8.8m passengers, a 40.7% increase.
Cargo tonnage saw around 121,088 handled, which is an increase of 10.2% compared to last year.
However, cargo load factor decreased by 2.1% to 59.4%.
In the first five months of 2024, Hong Kong-based Cathay Pacific handled 594,896 tonnes, a 10.2% increase.
Lau: May Was Quiet But Increased Demand Was There…
Commenting on the results was Cathay Pacific Chief Customer & Commercial Officer, Lavinia Lau:
“May was, as expected, a slightly quieter period for our travel business compared with previous months as
demand slowed down, particularly on our regional routes.”
“Without any long-weekend holidays in Hong Kong, we experienced a 4% decrease in passenger numbers
compared with April, when multiple holidays drove strong leisure demand.”
“However, compared with the same month last year, passenger numbers were 18% higher.
“We saw increased demand from various countries in Southeast Asia due to the school holidays there.”
“Additionally, our long-haul services were boosted by the return of student traffic to Hong Kong and the
Chinese Mainland from North America, resulting in 90% load factors on our United States and Canada routes.”
“Business travel demand continued to be solid, with strong sales in Hong Kong supporting traffic on a number
of our Chinese Mainland, North America and United Kingdom routes.”
Outlook Looks Positive…

Cathay Pacific Continues Grows Well in Hong Kong
Looking ahead to 2024 and beyond, Lau said the following regarding Cathay Pacific and it’s outlook from
Hong Kong:
“On the travel side, we achieved another milestone in our rebuilding journey as we reached 80% of our pre-
pandemic passenger flights as a Group in the second quarter as planned.”
“We remain on track to reach 100% within the first quarter of 2025 as we continue to add more flights and
destinations for our customers.”
“So far in 2024, Cathay Pacific has already added Chennai, Colombo and, as of this week, Barcelona to our
global network, while HK Express has added Beijing (Daxing), Bangkok (Don Mueang), Sanya and Clark.”
“Our passenger airlines now fly to more than 80 destinations around the world.”
“This number will rise to 90 by next year as we continue to welcome even more destinations to our network,
including Riyadh on 28 October 2024.”
“For cargo, we expect demand to remain strong as it has been throughout the first five months of 2024.”
“Market sentiment, particularly out of Hong Kong and the Chinese Mainland, remains positive and we will
continue to adjust our freighter capacity to suit the needs of our customers.”
“Furthermore, we are delighted to have recently relaunched our Cathay Expert solution after listening to the
needs of our customers regarding handling project-related cargo.”
“This special solution is precisely tailored to provide customers with a fully customised handling for their odd-
size, heavy or fragile cargo, and is the latest example of how we are enhancing our services as we strive to
become the world’s best air cargo carrier.”
Overall, this represents strong growth for Cathay Pacific out of Hong Kong.
Furthermore, the outlook shows that things continue to be positive.
Obviously, the COVID-19 pandemic created significant detriment to the airline.
Looking ahead, all eyes turn to what the rest of the year will hold for the airline.
As we enter further into the Summer 2024 season, it is expected that the airline will become busier.
From there, we should continue to see continued increases in passenger number traffic.
E-commerce is also a market that Cathay Pacific is thriving in out of Hong Kong.
But for now, all eyes are on the next few months ahead to restore themselves as a powerhouse of Asia.
Cathay Pacific has been making significant strides recently with various updates and improvements to its
services and operations. Here are some of the latest news highlights:
1. Financial Performance and Outlook: Cathay Pacific reported a substantial net profit of HK$9.78
billion for the previous year and has forecasted cheaper airfares due to pressure from lawmakers (South
China Morning Post).
2. New Business Class Suites: The airline introduced its new Aria Suite Business Class on the Boeing 777
aircraft, offering a high-end, comfortable experience aimed at bridging the gap between business and
first class (One Mile at a Time).
3. Service Expansion: Cathay Pacific has reinstated its service to Riyadh, Saudi Arabia, as part of its
efforts to strengthen business ties with the region (South China Morning Post).
4. Operational Challenges: The airline faced criticism from the Hong Kong government over flight
cancellations, with 786 flights being canceled in a two-month period. This has highlighted the need for
better coordination in service planning and crew availability (South China Morning Post).
5. Growth in Passenger and Cargo Traffic: Cathay Pacific has seen robust growth in both passenger and
cargo traffic, with strong performance reported in the first few months of 2024. The demand for travel
surged during holiday periods like the Chinese New Year and Easter (Aviation24.be).
6. Innovative In-Flight Dining: The airline has partnered with the Michelin-starred restaurant Louise to
enhance its in-flight dining experience, offering reinterpreted French classics (Aviation24.be).
These developments indicate that Cathay Pacific is focusing on enhancing customer experience, expanding its
service network, and addressing operational challenges to maintain its position as a leading airline. For more
detailed information, you can visit Cathay Pacific's pressroom and other related news sources.
Aircraft and Fleet
A321 NEO
The A321neo is the longest-fuselage member of Airbus’ best-selling, single-aisle A320 Family, comfortably
seating 180 to 220 passengers in a typical two-class interior layout, and as many as 244 in a higher-density
arrangement.
The longest-fuselage A320 Family member
Like every member of the A320 Family, the A321’s widest cross-section in the single-aisle jetliner category
enables airlines to utilise the Airbus standard of 18-inch-wide seats – giving passengers an even more
comfortable flight.
The cabin width also offers the possibility for a wider aisle and plenty of overhead storage space to help
passengers board and disembark with minimum fuss, as well as giving cabin crew more space in which to
work.
Elevating the A320neo’s spaciousness with Airspace

Airbus’ award-winning Airspace interior concept brings a totally new definition of cabin comfort on the
A321.
Adapted from the successful introduction on widebody A330s and A350s, Airspace features customisable
lighting for a unique welcome during passenger boarding while also contributing to reducing jet lag.
Other cabin enhancements include the integration of new slimmer sidewall panels for extra personal space at the
passengers’ shoulder level; better views through the windows with redesigned bezels and integrated window
shades; the latest in full LED lighting technologies and the largest overhead bins for single-aisle jetliners.
Performance improvement with the NEO version
The industry-leading quality and efficiency of Airbus’ A320 Family has been further enhanced with its NEO
versions.
NEO provides minimum change with maximum benefit through the availability of two advanced engine
choices – CFM International’s LEAP-1A and Pratt & Whitney’s PurePower PW1100G-JM geared turbofan,
along with Airbus’ fuel-saving Sharklet™ wingtip devices. Together, they bring per-seat fuel
improvements of 20%, along with additional range of up to 500nm or two tonnes of extra payload.
Airbus expanded the A321neo’s seating capacity with the optimised use of cabin space, increased exit limits
and a new cabin door configuration. Called the “Cabin-Flex,” it increases the jetliner’s maximum certified
capacity to 244 seats, while still accommodating Airbus’ modern comfort standard of seats that are at least 18
inches wide.
A321LR: More range on single-aisle routes
The A320neo’s long-range variant – the A321LR – provides extended range, capable of flying routes of up to
4,000 nm with 206 passengers by utilising extra fuel in three Additional Centre Tanks (ACTs).
Ideally suited to transatlantic routes, the A321LR allows airlines to tap into new long-haul markets not
previously accessible with current single-aisle aircraft.
Operators can outfit its cabin with configurations ranging from a single-class layout to multi-class
arrangementsfeaturing full-flat premium seats for true long-haul comfort. Passengers benefit from the
A321’s low interior noise and latest in-flight entertainment.
A321XLR: Going the distance with efficiency extra-long range
The A321XLR further extends the single-aisle jetliner offer as Airbus’ next evolutionary step for the A321neo.
It will offer even more range – up to 4,700nm in a comfortable two-class layout, thanks to an increased
maximum takeoff weight (MTOW) of 101 tonnes, enabling the jetliner to be fitted with a permanent Rear
Centre Tank (carrying 12,900 litres of fuel) and an optional forward ACT.
Aerodynamic-enhancing Sharklets on the wings and its fuel-efficient engines ensure outstanding
environmental performance with 30% lower fuel burn per seat and a noise footprint that is 50% lower
for passengers and airports.
Configured with true long-haul full flat seats – or up to 244 passengers in single-class layouts – the A321XLR
cabin benefits from the Airspace interior as a baseline, featuring a range of cabin elements that are pleasing
for passengers and offer differentiation for airlines.
With the A321XLR, the A320neo Family shares common cockpit ergonomics with the Airbus widebody
jetliners, and are to have a common cabin design language and the latest interior technology.
As single-aisle flight times grow longer with the A320neo’s increased range, Airbus also is prioritising in-flight
wireless connectivity to enhance the passenger experience, while keeping cabin personnel and flight crews
informed of the on-board status.
Family commonality
The A321’s digital fly-by-wire control system provides cockpit commonality that reduces training and
maintenance costs. Pilots certified on the A321 can fly any member of the A320 Family, and thanks to
Cross Crew Qualification (CCQ), they can transfer to other Airbus aircraft through transition training, saving
time and reducing costs.
With so many advantages for pilots, crew, airlines, and passengers, it’s easy to see why the A321 is such an
important part of Airbus’ best-selling single-aisle aircraft family.
Cathay A321 NEO
Uncompromising comfort
Stretch out at your leisure in the A321neo’s Business cabin. Our cocoon-like recliner seats feature divider
screens for maximum privacy. Don our noise-cancelling headphones to browse our extensive media library on a
4K ultra-high-definition 15.6-inch screen.
In the Economy cabin, recline comfortably and enjoy our new adjustable headrests as you take in the latest
blockbusters on our 11.6-inch 4K personal TV screen. Personal devices can be charged on easily accessible
USB-A and USB-C points. We’ve also added an additional lavatory to the cabin to cut back on those pre-
landing queues.
New LED lighting throughout the cabins sets the mood for a calm, laid-back flight.
World’s leading inflight entertainment
We are the first airline in the world to offer 4K ultra-high-definition inflight entertainment screens, featuring 4K
on demand and Bluetooth audio streaming across all cabins in our Airbus A321neo. Use your own personal
headphones, sit back and watch the latest Hollywood hits, binge full box sets and access the largest collection of
Asian content including Korean drama in the skies.
With a refreshed library of games and high-speed Wi-Fi on board, you'll stay entertained your whole flight.
Spacious storage
Space-conscious design ensure there’s more room for your travel essentials. Extra-large overhead bins can fit
eight carry-on bags comfortably – 60 per cent more than before – so you’ll always have room to stow your
belongings.
There’s also a wealth of thoughtful personal storage options. Both Business and Economy Class seats feature
seat cup and bottle holders, as well as integrated stands for tablets and personal devices.
A clean travel environment
Our brand-new A321neo aircraft features high-tech HEPA ventilation technology to ensure the highest air
quality possible. As one of the top-rated airlines listed by Skytrax for cabin cleanliness, keeping our cabins
clean and safe is a core part of our commitment to protecting your wellbeing.
Improved efficiency
Thanks to their elegant winglets and advanced LEAP engines, our Airbus A321neo aircraft are more efficient
than ever, delivering a 22 per cent reduction in CO2 emissions per seat and a 55 per cent reduction in NOx
emissions when compared to the previous A321.
They’re quieter too, creating almost 15 per cent less noise than existing aircraft. This means a more comfortable
experience for you – and makes us a better neighbour, in the skies and on the ground.
What is Fly Greener?
The logic behind Fly Greener is simple: it helps make sure the CO2 generated from air travel is reduced
elsewhere. Through Fly Greener, customers are offered the opportunity to purchase "carbon offsets" that come
from projects that reduce or prevent CO2 emissions, such as those focused on renewable energy.
Based on carbon emissions calculated for the specified flights, the attributable monetary contributions go
directly to fund third-party validated projects that help to offset the CO2 generated by those flights.
All of the projects we offer are certified under the Gold Standard to ensure that they are verifiable, credible and
make a difference to local communities and the environment.

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Aircraft and fleet

IATA ICAO Callsign

Founded 24 September 1946; 77 years ago

Focus cities Taipei–Taoyuan

Frequent-flyer Cathay Club[2]

• Air Hong Kong

Fleet size 178[3]

Destinations 83 (incl cargo)

Parent • Swire (45%)

Traded as SEHK: 293

Headquarters Cathay City, Hong Kong International

Key people • Patrick Healy (Chairman)

Revenue HK$94.485 billion (2023)[5]

Operating HK$15.125 billion (2023)[5]

Profit HK$9.790 billion (2023)[5]

Total equity HK$60.033 billion (2023)[5]

Employees More than 23,800 (2023, including subsidiaries

1990–2000: Rebranding, renewal, and Oneworld[edit]

Transfer to Chek Lap Kok and transpolar flights[edit]

2000–2010: Industrial troubles and acquisitions[edit]

The 49ers – employment dispute[edit]

Acquisition and downsizing of Dragonair[edit]

A Dragonair Airbus A320-200.

A Cathay Pacific Boeing 777-300ER arrives at London Heathrow Airport.

2010–2020: Scandals and stagnancy

2018 data breach[edit]

2019: Acquisition of HK Express[edit]

2019–2020: Hong Kong protests

2020–present: COVID-19 pandemic, recovery and ongoing developments[edit]

2023–2024: Mass flight cancellations[edit]

Corporate affairs, identity and senior leadership[edit]

Passenger load factor

Cargo carried (000

• Swire Pacific 45%

Companies with Cathay Pacific Group stake include:

Incorporated Group's Equity

• Chairman: Patrick Healy (since November 2019)

Regional Business Class[edit]

2007 Economy Class (333, ex. 340, 747, 777)[edit]

2012 Economy Class (333, ex. 777)[edit]

2016 Economy Class (359)[edit]

2017 Economy Class (777)[edit]

2018 Economy Class (35k)[edit]

2021 Economy Class (321)[edit]

Accidents and incidents[edit]

• On 16 July 1948, Miss Macao, a Cathay Pacific-subsidiary-operated Consolidated PBY-5A

• Mainland China: Beijing, Shanghai, Guangzhou, Chengdu, and more.

• South Korea: Seoul (Incheon).

• Taiwan: Taipei, Kaohsiung.

• Other Destinations: Hong Kong (hub), Macau.

• Australia: Sydney, Melbourne, Brisbane, Perth, Adelaide.

• New Zealand: Auckland.

• France: Paris (Charles de Gaulle).

• Italy: Milan, Rome.

• Canada: Toronto, Vancouver.

• United Arab Emirates: Dubai.

• Saudi Arabia: Riyadh (recently reinstated).

CX CPP Initial Interview (JUN 24)

Why do you want to be a pilot?

Have you applied to SQ/Scoot?