i

Speaking Practice for Business English

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Unit 1 Meeting People 1
Unit 2 You and Your Company 11
Unit 3 Visiting a Client 21
Unit 4 Business Activities 29
Unit 5 Fixing an Appointment 37
Unit 6 Requests and Offers 43
Unit 7 Company and Its History 53
Unit 8 Making Plans 63
Unit 9 Which One Do You Prefer? 73
Unit 10 How Can I Get Your Place? 83
About Writers 91

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iv
Unit 1

Meeting People

Grammar:
Present perfect
Subject + Have/has +
Verb 3

Words and expressions:

Office, branch, factory, ……
I don’t think we have met
Pleased to meet you nice to meet
Who do you work for? good to see you
Is this your first trip? glad to know you

What does your company do? bergerak di bidang apa...

How many countries have you
visited? Objectives:
• Students are able to develop a
conversation and talk about a
company.
Small talk:
a. weather 1
b. trip
c. our company
d. drink,
1. Warm-up
a. Icebreaking Activity

– Split the class into 2 teams, or more if you have a large class.
– Elect one person from each team to sit in the Hot Seat, facing the classroom with the
board behind them.
– Write a word on the board. Ask the students in the team to describe the word to his
friend in the hot seat.
– They have a limited amount of time and cannot say and spell the word.
– Continue until each team member has described a word to the student in the Hot Seat.

b. Pictures Talk (TOEIC Based-

Skill). Ask a friend next to you.
Do it in turn !

1. Where are they?

2. What are they doing?
3. How many people are there in the
picture?
4. What are they wearing?
5. Do they look happy?
6. Are they friends? How do you know?
7. How does the situation look like?

Focus:
a. Subject
b. Object
c. Verb
d. Location

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2. Pronunciation Practice.
Track 1
Teaching Tips:
Make sure the students
a. Listen at least 3 times! know how to pronounce
the words correctly!

Conversation 1.
David : Are you going to London on business?
Anita : Yes, how about you?
beberpa hari
David : Yes, I am too. I’ll be there for a few days. I am David Abbot, by the way.
Anita : Pleased to meet you. I’m Anita Sanchez.
David : Nice to meet you Anita. Is this your first trip to London?
Anita : Oh, no. I go there about twice a month. My family says I spend more time on a plane
than at home
two times
David : Is that true?
Anita : Well, not exactly, but I travel a lot …..

Conversation 2
Archer : Mr. Archer?
Keiko : That’s right
Archer : I’m Keiko Nakamura. Nice to meet you.
Keiko : Nice to meet you too, Ms. Nakamura.
Archer : Have you been waiting long?
Keiko : No, not at all. I just finished breakfast a few minutes ago.
Archer : Oh, good. Did you get any sleep on the plan?
Keiko : A little. But, I am little bit jet-lagged.
Archer : Ah, yes. That’s always a problem.

b. In pairs, students take turns acting as David, Anita, Archer and Keiko.
c. Ask and answer the following questions to your friend next to you based on
the dialog above! Do it in turn!
1. Who is going to London?
2. How often does Anita go to London?
3. How long will David stay in London?

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 4. Who says that Anita spend more time on a plane than
at home?
5. Who has been waiting for whom?
6. Did Keiko get enough sleep on the plan?
7. What’s wrong with Keiko now?

3. Vocabulary
a. Match the topics (1 - 9) with the questions (a – i).
1. Food and drink a. How much do you earn?
2. Travel experience b. Are you religious?
3. Plans c. Is this your first trip to Aceh?
4. Opinions d. Where are you from?
5. Home country e. Who do you work for?
6. Languages f. What are you doing tomorrow?
7. Jobs g. Do you speak Korean?
8. Money h. What do you think of Bandung?
9. Religion i. Would you like a cup of coffee?

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4. Conversation Practice
a. Practice more with your partner.

Alana Price Sue Park Euis Winarti Tuna Abe

From Sydney Pusan Indonesia Osaka
Lives Singapore Seoul Jakarta New York
Polytechnic LP3I
Company Apple Hyundai Sony
Jakarta
Job Marketing Engineer Lecturer Sales Manager
Number
of 10 8 15 12
countries

b. Work with a partner. Using the questions below, ask and answer about the people in the table
above. Do it in turn.
Student A Student B
Where is Alana Price from? She is from …………….
Where does she live? She lives in …………….
What company does she work for? She works for …………….
What does she do? She is a/an …………….
How many countries have you visited? I have visited …………….

b. On your Own
Still using the information in the table above, practice the conversation with the conversation
model below.
A : Where are you from, Mr. Park?
B : I’m from Pusan, but now I live in Seoul. And you?
A : I’m from Sydney.
B : What company do you work for?
A : I work for Apple. I’m a marketing manager. Who are you with?
B : I’m with Hyundai
A : Oh, really? What do you do?
o?
B : I’m an engineer.

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5. Grammar
Formula of Present Perfect:

Positive Negative Questions

I, you, we, they I have spoken I have not written Have I spoken?
He, she, it He has spoken Ha has not spoken Has he soken?

For irregular verbs, use the participle form (see list of irregular verbs, 3rd column).
For regular verbs, just add “ed”.
Exceptions in Spelling when Adding “-ed’, example:
1. after a final e only add -d:
- love – loved
2. final consonant after a vowel, the consonant is doubled:
- admit – admitted
- travel – travelled
3. final y after a consonant becomes i
- hurry – hurried

The Use of Present Perfect

1. To emphasis on the result
Example: She has written five letters.
2. To show action that is still going on
Example: School has not started yet.
3. To show action that stopped recently
Example: She has cooked dinner.
4. To show a finished action that has an influence on the present
Example: I have lost my key.
5. To show action that has taken place once, never or several times before the moment of
speaking
Example: I have never been to Australia.

Signal Words of Present Perfect

already, ever, just, never, not yet, so far, till now, up to now

Grammar Exercise 1.
Present Perfect. Write the sentences correctly.
1) (you / keep a pet for three years)
2) (you / eat Thai food before)?
3) (it / rain all day)?
4) (who / we / forget to invite)?
5) (we / not / hear that song already)

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 6) (he / not / forget his books)
7) (she / steal all the chocolate)
8) (I / explain it well)?
9) (who / he / meet recently)?
10) (how / we / finish already)?
11) (he / study Latin)
12) (I / know him for three months)
13) (where / you / study Arabic)?
14) (what countries / they / visit in Europe)?
15) (he / hurt his leg)
16) (she / leave her phone in a taxi)
17) (we / not / lose our tickets)
18) (she / call her mother)?
19) (he / take a taxi)?
20) (She / go / to the library today)

Grammar Exercise 2.
Present Perfect. Make the present perfect: Positive, negative or question
1) (you / eat lunch yet)?
2) (he / read the newspaper today)?
3) (you / not / study French for ten years)
4) (they / be in London for six months)
5) (where / you / be)?
6) (we / not / go to Paris)
7) (she / not / see The Lord of the Rings)
8) (he / not / meet my mother)
9) (they / not / visit St. Paul’s Cathedral yet)
10) (what / she / eat today)?
11) (why / you / do your homework already)?
12) (how / she / make this fantastic cake)?
13) (why / I / miss the plane)?
14) (they / not / go to bed)
15) (it / rain a lot this week)

6. Speaking. WHO AM I?
Work with a partner.
a. Choose one of the people with their information in the boxes below.
b. Answer your friend’s questions with YES or NO only.
c. Ask questions to your friend.
d. Guess who your friend is and let your friend guess who you are.
e. The first to guess correctly wins.

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 Example:

Mr. Huang Ms. Garcia Mr. Dony Ms. Lai

Taipei New York Tokyo Taipei
Microsoft Microsoft Nike Toyota
Executive Designer Executive Accountant

Mr. Sam Mr. Andrew Ms. Yurike Mr. Seok

Tokyo New York Tokyo Seoul
Nike Toyota Samsung Samsung
Designer Manager Accountant Manager

Ms. Lin Mr. Murata Mr. Ron Mr. Zen

Taipei Tokyo New York Taipei
Toyota Samsung Microsoft Microsoft
Designer Manager Executive Designer

Ms. Tung Mr. Murata Mr. Iman Mr. Seng

Seoul Seoul New York Taipei
Samsung Nike Toyota Toyota
Accountant Designer Accountant Manager

A : Are you from New York? B : Yes, I am. Are you from Tokyo?
A : No, I am not. Do y ou work for Toyota? B : Yes, I do. Are you from Seoul?
A : Yes, I am. Are you an accountant? B : Yes, I am.
A : Are you Ms. Jones? B : Yes, you win. Let’s try again.

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7. Listening and Substitution Drill
Track 2
a. Listen and complete the conversation.

A : Hello, come in. Welcome to Job Search. Can I have your name, please?
B : I’m John Smith. Nice …….…….. you
A : Nice to meet you too, John. Take …………. Where are you from, John?
B : I’m from Dallas, but I live in New York now.
A : I see. Well, I ……………….. you some questions for the database and then I can put
your information onto the Job Search website. So, who do you work for now?
B : I work for a small ………………. It’s called Travel Zone.
A : Travel Zone. What do you do?
B : I’m a sales rep. I ………………… and sell our tour packages.
A : Sales representative. OK. Can I have a contact phone number?
B : My cell, or my work number?
A : Your cell, please
B : Sure. It’s …………………..
A : Thank you. Can I just give you this form to fill out.

b. Guided Speaking Practice

A : Can I have your name, please?
B : I’m Rony
A : Where are you from?
B : I’m from Indonesia
A : So, who do you work for now?
B : I work for LP3I
A : What do you do?
B : I am a Program Director
A : Can I have a contact phone number?
B : Sure. It’s …………………..
A : Thank you. Can I just give you this form to fill out.

Current
Name Origin Position Jobs Phone Number
Company
Operational oversee the production of
Rony Indonesia Metrodata 0815 8023 3565
Manager goods and services.

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 Finance providing and interpreting
Paul America Ford 0812 8945 3381
Manager financial information

working on designs to
Tim UK BBC Art Director produce an effective 0899 3567 4211
advertising campaign
International study and analyze
Baiqa Japan Toyota Relation international theories and 0815 9000 0117
Director trends.
Saudi directs and coordinates
Arab General
Fatah Arabia activities of one or more 0812 3654 4021
Saudi Manager
Airline departments

3. Reading.
Match the sentences in A with the responses in B.
At a Reception

A B
Are you enjoying the conference? Pleased to meet you. My name is ….
Boston. Who do you work for? They are in Seattle
Hello – I don’t think we have met Bangkok. How about you?
Is this your first trip? I work for Sido Muncul
I see. Well, it was nice talking to you Nice meeting you too
What does your company do? No, I come here quite often.
Where are you from? Sure, that would be great
Where are your main offices? We sell new and second-hand car
We should get together again sometime Yes, it is very interesting

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Unit 2

You and Your Company

Grammar:
Simple Past vs
Simple Present
Perfect

Words and expressions:

She works for IBM.
IBM makes computers.
What does the company do?
What company does she work for?
Where does he work?

Objectives:
• Students are able to introduce a
company.

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1. Warm-up
c. Icebreaking Activity

1. Before the class starts, prepare a bunch of words and put them in a bag.
2. Split the class into teams of 2 and draw a line down the middle of the board.
3. Give one team member from each team a marker and ask them to choose a word
from the bag.
4. Tell the students to draw the word as a picture on the board and encourage their
team to guess the word.
5. The first team to shout the correct answer gets a point.
6. The student who has completed drawing should then nominate someone else to
draw for their team.
7. Repeat this until all the words are gone - make sure you have enough words that
each student gets to draw at least once!

d. Pictures Talk

1. Where are they?

2. What company logo do you see in
the picture?
3. What are they doing?
4. How many people are there in the
picture?
5. Do you go there often?
6. What do you usually do there?
7. What do you know about the
company?

2. Pronunciation Practice Teaching Tips:

in pairs ask students
to read aloud in turn.
Track 3 Make sure the students
pronounce the words
Listen and Read correctly.

Two speakers introduce themselves at a conference. Listen and read.

a. Sung Su Huang
Hello. My name is Sung Su Huang. I work for Samsung Electronics. Samsung is one of the
world’s largest consumer electronics companies. We make computers, telephones, MP3
players, GPS system. I am a technical training manager and I work at the headquarters in
Seoul. Today I am going to talk about the electronic industry.

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 b. Emma Clark
Good morning. I am Emma Clark and I work for IBM. I’m an IT consultant in the IBM
Software group. IBM is one of the largest computer companies in the world. We make and
sell hardware and software. I work in IBM’s office in Ontario, Canada. It’s very good to see
you all here today.

Check () the correct answers.

Information Sung Su Huang Emma Clark

Works for IBM.
Works for Samsung
Is a technical training manager
Is an IT consultant
Works at the headquarters
Works in Ontario
The company makes:
Computer electronics (telephones,
MP3 players, etc.)
Computer hardware and software.

2. Conversation Practice
Work with a partner. Ask questions about Sung Su Huang and Emma Clark. Ask all the questions until
number 8, then let your friend ask you.
Sung Su Huang
1. What company does Sung Su Huang work
ork for?
2. What is his position?
3. Where does he work?
4. What does his company make?

Emma Clark
1. Where does Emma Clark work?
2. What is her position?
3. Where does she work?
4. What does her company make?

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3. Vocabulary
Draw lines to match the job to its business activities.

A website manager Deals with customer

problems

Customer Service Organizes training courses

A personal assistant Check customer orders

An HR staff Plan boss’s schedule

A Salesman Demonstrate new products

A sales representative Design web pages

4. Substitution Drill
With your answers above, fill in the blank column below.

Company Position Activities

Solusi 247 A website manager …………………………………..
Ricoh A personal assistant …………………………………..
Hyundai A customer service …………………………………..
Bank of America An HR Manager …………………………………..
Iphone A Salesman …………………………………..
Chevrolet A sales representative …………………………………..

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 Now, using the information in the table, practice the conversation with your partner. Do it in turn.
Jane : Hi, Met. Nice to see in this conference.
Mamet : Yes, it’s good to see you too. Where do you work now?
Jane : I work for Solusi 247
Mamet : Awesome. What is your current position?
Jane : Now, I have been promoted to a Website Manager
Mamet : That’s great. What is your job then??
Jane : I design web pages.
Mamet : That sounds interesting!

5. Grammar for Speaking

Present Perfect Simple Past Simple

Unfinished actions that started in the past

Finished actions:
and continue to the present:
I knew Julie for ten years (but then she moved away
I've known Julie for ten years (and I still
and we lost touch).
know her).
A finished action in someone's life (when A finished action in someone's life (when the
the person is still alive: life experience): person is dead):
My brother has been to Mexico three times. My great-grandmother went to Mexico three times.
A finished action with a result in the
A finished action with no result in the present:
present:
I lost my keys yesterday. It was terrible! (Now there
I've lost my keys! (The result is that I can't
is no result. I got new keys yesterday).
get into my house now).
With an unfinished time word (this week, With a finished time word (last week, last month,
this month, today): yesterday):
I've seen John this week. I saw John last week.

Correct the sentences below using Simple Past or Present Perfect Tense.
a. Exercise 1.
1. ‘This is my house.’ ‘How long have you lived here?’ ‘I ……………… (live) here since 1997.’
2. He lived in London for two years and then he ……………… (go) to Edinburgh.
3. When I left school, I cut my hair and ……………… (wear) it short ever since.
4. Shakespeare ……………… (write) a lot of plays.
5. My brother ……………… (write) several plays. He has just finished his latest.

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 6. I ……………… (not see) him for three years. I wonder where he is.
7. He ……………… (not smoke) for two weeks. He is trying to give it up.
8. Chopin ……………… (compose) some of his music in Majorca.
9. ‘When ……………… (he/arrive)?’ ‘He arrived at 2 o’clock.’
10. I read his books when I was at school. I ……………… (enjoy) them very much.
11. I can’t go out because I ……………… (not finish) my work yet.
12. ‘I ……………… (never/drink) whiskey.’ ‘Well, have some now!’
13. Here are your shoes. I ……………… (just/clean) them.
14. I left home at 8.00a.m. and I ……………… (get) here at 12.00p.m.
15. I ……………… (meet) him last June.
16. ……………… (you/see) the moon last night?
17. Cervantes ……………… (write) Don Quixote.

b. Exercise 2.
1. He ..... there when he was a child
a. has lived b. lived
2. I ........ her since last year
a. haven’t seen b. didn’t see
3. They ......... a few minutes ago
a. left b. have left
4. She .......... unemployed since she left school
a. has not been b. was not
5. They ....... the contract last week
a. finalised b. have finalised
6. The film .......... yet
a. hasn’t started b. didn’t start
7. She ........ ill since Thursday
a. was b. has been
8. I ........ the project last night
a. have finished b. finished
9. Look- someone ....... their handbag in the room
a. left b. has left
10. ............ to Rome?
a. Did you ever go b. Have you ever been
11. I can’t get into my house because I ........ my keys
a. lost b. have lost
12. Nobody ....... the phone when it rang
a. answered b. has answered
13. I ......... up smoking last year
a. gave b. have given

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14. You can’t see her because she ......... home
a. has gone b. went
15. ............... to the United States?
a. Did you ever go b. Have you ever been

16. I never ......... my grandmother as she died before I was born

a. knew b. have known
17. It’s the first time I ........ caviar
a. ate b. have eaten
18. The first time we ......... was just the other day
a. spoke b. have spoken
19. It stinks in here; someone ........... smoking
a. was b. has been
20. He’s in hospital because he ............. leg
a. has broken b. broke
21. I’ve known her since we ......... at school together
a. were b. have been
22. It’s ages since we ........
a. spoke b. have spoken
23. It’s been ages since we ........ from Dave
a. have heard b. heard
24. The last time I saw Fran ........ ages
a. ago b. was has been
25. I ........ from her lately
a. haven’t heard b. did’nt hear
26. I just ........ the time to go to the cinema recently
a. didn’t have b. haven’t had
27. I ........ just Meg and Brian at the party
a. have seen b. saw
28. I ........ busy for the past fortnight
a. was b. have been
29. She ......... away for the last two weeks
a. has been b. was
30. ......... to the concert on Friday?
a. Did you go b. Have you been
31. This is the first time I ........ here
a. have been b. was

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 32. I ....... them since my schooldays
a. have known b. knew
33. He ......... yet
a. hasn’t arrived b. didn’t arrive
34. They ........... the contract yet
a. didn’t sign b. haven’t signed
35. The newspaper ......... very successful lately
a. hasn’t been b. wasn’t
36. He ...... during the war
a. died b. has died
37. I ......... breakfast before leaving home this morning
a. haven’t had b. didn’t have
38. I ....... a taxi so I came on the bus
a. haven’t found b. didn’t find
39. John’s nervous because he .......... such a difficult test before
a. has never taken b. never took
40. My stereo ....... working last night
a. stopped b. has stopped
pped

7. SPEAKING
A : What’s your company name?
B : The company’s name is Tokyo Electric Powerr
A : What kind of business is it?
B : It is in Electric utilities.
A : Where is the company based?
B : It is based in Japan
A : How many employees work at your company? ny?
B : It is about 40,000 employees.

Number of
Company Country Business
Employees
Tokyo Electric Power Japan Electric utilities 40,000
National Australia Bank Australia Banking services 38,000
Mitsubishi Heavy Industry Japan Machinery 60,000
Korea Electric Power South Korea Electric utilities 21,000
Hutchison China Finance 200.000
JP Morgan Chase USA Banking service 152,000

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1. READING
Company Profiles.
a. Read the two company profiles below. Underline some key points in the reading, later tell them
to your partner. Do it in turn!

1. Microsoft
Microsoft is a multinational computer technology corporation. The history of
Microsoft began on April 4, 1975, when it was founded by Bill Gates and Paul Allen in
Albuquerque. Its current best-selling products are the Microsoft Windows operating
system.

In 1980, Microsoft formed a partnership with to bundle Microsoft's operating

system with IBM computers, paying Microsoft a royalty for every sale. Microsoft
launched several versions of Microsoft Windows in the 1990s, they captured over
90% market share of the world's personal computers.

As of June 30, 2015, Microsoft had a global annual revenue of $86.83 Billion USD and
128,076 employees worldwide. It develops, manufactures, licenses, and supports a
wide range of software products for computing devices.

1. Gunung Agung Bookstore

Gunung Agung is one of Indonesia's leading bookstore companies. It is named
after a volcanic mountain in Bali, Indonesia.
The origin of the bookstore dates back to 1953 when the late Tjio Wie Tay (1927-
1990), who later became popularly known as Haji Masagung, started a kiosk
selling books, newspaper and magazines in Central Jakarta. As the business grew
bigger and more complex in the early post-independence years, Haji Masagung
established a new company that published and imported books, named Firma
Gunung Agung.
The company continued to grow with the support of poets, writers, scholars
and journalists. Amidst the difficulties faced by the new nation, Haji Masagung
pioneered the effort to open the eyes of the nation through books. He organizeded
Indonesia's first book fair in 1954.

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7. WRITING
Now, write a company profile of your dream company. You can use the two readings above as your
references.
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………

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Unit 3

Visiting a Client

Grammar:
Some, many, much,
a lot of, etc.

Words and expressions:

I have an appointment at 9:30.
Please come this way.
Please take a seat.
Could you wait a minute, please?

Objectives:
• Students are able to welcome
guests.

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1. Warm-up
a. Icebreaking Activity

1. The Mime
Write out some simple sentences that can be performed by miming and put
them in the bag. Some Examples: More challenging examples:
– Drive a car – A woman is driving a car
– Watch TV – My father is watching TV
– Read newspaper – A student is reading a
newspaper
2. Split the class into two teams.
3. Bring one student from each team to the front of the class and one of them
choose an action from the bag.
4. Have both students mime the action to their team.
5. The first team to shout the correct answer wins a ppoint.
6. Repeat this until all students have mimed at least one action.

Teaching Tips:
in pairs ask students
to read aloud in turn.
Make sure the students
pronounce the words
correctly.

b. Pictures Talk (TOEIC Based-Skill). Ask a

friend next to you, Do it in turn.
1. Where is it? How do you know?
2. What are they doing?
3. What are they wearing?
4. Do you think it is a comfortable place for a
front office? Why do you think so?
5. Are the right person for the jo of a receptionist??
Why?

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2. Pronunciation Practice
Track 4
Teaching Tips:
Make sure the students
know how to pronounce
a. Listen at least 3 times, so the students are sure how to pronounce the words correctly!
the words correctly.

Anna : Let me show you around our offices. Well let’s see, across from the elevator is
Ayako Higa’s office. She’s the Advertising Sales Manager
Brad : I see
Anna : Then next to her is Osman Mo. He’s the International News Editor. And across
from him in Room 306 is the Finance Editor – that’s Tim Tsang
Brad : Uh-huh. I met Tim at the Expo
Anna : Oh, that’s right. And if you follow me, down the hall are three offices. On the right
is Nancy Yee’s office. She is responsible for Science and Technology.
Brad : Sorry I didn’t catch that.
Anna : Nance Yee, Science and Technology. Her office is across from the stairs. Then at
the end, next to Nancy’s room there’s Min-Soo Kim. Our Production Manager. And
across from him is Paul Green. He is the Art Director. Do you know him?
Brad : Paul Green? No, I don’t think so.
Anna : Well, that’s everyone on this floor. By the way, what time is your meeting with Mr.
Harrison?
Brad : It’s at 3:45

b. In pairs, students take turns acting as Anna and Brad!

c. Ask the following questions to your friend based on the dialog above! Do it in
turn!
1. What is Ayako Higa’s job?
2. Where is her office?
3. Who is Osman Mo?
4. Where is the Finance Editor’s office?
5. Where did Brad meet Tim?
6. Who is in Science and Technology?
7. What is Min-Kim Soon responsible for?
8. Who is Paul Green?

23
3. Conversation Practice.
a. Read this conversation at a conference. Complete the
he conversation.
A : Mr. Isral? My name is Michael.
I really enjoyed your presentation.
B : Thank you. Who are you with, Mr. Michael?
A : I work for City Network.
A : Where is the head office?
B : It’s in Sydney.
A : What department are you in?
A : I’m in the HR department.
B : And what do you do?
A : I give training for employees.
B : That’s great.

b. Now practice the conversation with a partner. Choose from the business people below.

1. Name: KEIKO ODA 3. Name: MIKE GREEN

COMPANY : Mitsui and Co. COMPANY : HSBC
CITY : Osaka CITY : London
DEPARTMENT : Sales DEPARTMENT : Human Resources
ROLE : check customer orders ROLE : develop training
programs
2. Name: LINDA GOH 4. Name: PETE LUCAS
COMPANY : Hanoi Star Travel COMPANY : AMP
CITY : Hanoi CITY : Sydney
DEPARTMENT : Customer services DEPARTMENT : IT
ROLE : handle customer enquiries ROLE : collect data

4. LISTENING
Track 5
1. A visitor arrives at Nabisco. Listen and check () the correct answers.

Maria Greg Naoki

Young Adams Inoue
The visitor’s name is …

The visitor’s appointment is

with …

The visitor is introduced to

…

24
4. Practice Your Grammar.

Quantifiers.
A quantifier is a word or phrase which is used before a noun to indicate the amount or quantity.
‘Some’, ‘many’, ‘a lot of’ and ‘a few’ are examples of quantifiers.

Quantifiers can be used with both countable and uncountable

ountable nouns.

Examples:
There are some books on the desk
He’s got only a few dollars.
How much money have you got?
There is a large quantity of fish in this river.
He’s got more friends than his sister.

Quantifiers for Uncountable Nouns

much more/most
a little/little/very little * less/least
a bit (of) no/none
a great deal of not any
a large amount of some
a large quantity of any
With Both a lot of
all lots of
enough plenty of

Quantifiers for Countable Nouns

many
a few/few/very few **
a number (of)
several
a large number of
a great number of
a majority of
* NOTE

few, very few mean that there is not enough of something.

a few means that there is not a lot of something, but there is enough.
** NOTE
little, very little mean that there is not enough of something.
a little means that there is not a lot of something, but there is enough.

25
Exercise 1
Use the proper quantifiers in the exercise.
1. This president had …………….. power.
2. She spoke …………….. English. It was nearly impossible to understand her.
3. They got …………….. complaints.
4. I’m sorry, but I have …………….. time to waste.
5. He is lucky. He has …………….. problems.
6. They have …………….. interest in politics.
7. There’s very …………….. communication between them.
8. …………….. children understood the difference.
9. We had …………….. hope that his sister would survive.
10. …………….. students studied Latin last year.

Exercise 2
Use many or much
1. How ………… children do you and Tony have?
2. I don’t have ………… patience and I find jigsaw puzzles
boring.
3. We only have ………… carrots. We should go and buy
some more.
4. “Do we need any mushrooms?” “No, we have ………… Look, three bags!”
5. There was an explosion at the factory and ………… people were injured. We don’t know how
many yet.
6. When you make the pie, put ………… wine in too. But not too much! It makes it really tasty.
7. When you go out, buy me ………… apple and a bottle of Coke.
8. I don’t need ………… advice from you. You don’t understand the problem
9. “Do you like this program?” “Not …………. You can change the channel if you want.”
10. I have been to America ………… times. Twice in 1996 and again last year.
11. Can you give me ………… information about the buses in the city centre please?
12. ………… people think he is stupid, but he’s actually quite intelligent.

Exercise 3
Use many or much in the following questions!
1. How …………….. players are in a handball team?
2. How …………….. pocket money do you get per week? k?
3. How …………….. time is left?
4. How …………….. sisters does Ella have?
5. How …………….. coins did you find yesterday?
6. How …………….. water is in this bottle?
7. How …………….. crosswords did she solve correctly?
8. How …………….. milk do they have for breakfast?
9. How …………….. bikes were stolen last year?
10. How …………….. coffee do your parents drink per day? y?

26
5. Substitution Drill
Read the conversation.
A : Good morning. I have an appointment with Mr.Syam
B : Good morning. May I have your name, please?
A : My name is Las
B : Would you please tell me what company you’re from?
A : The company is Sido Muncul
B : Thank you. What time is your appointment?
A : It is at 09.20
B : All right. Would you please wait a moment. I’ll inform Mr. Syam right away.

Appointment
Guest’s Name Company Time
with
Syam Las Sido Muncul 09.20
Rony Mitchel Astra International 13.15
Arifin Joana Telkom 10.00
Sheen Chist Chevrolet 11.50
Verus Tari Samsung 14.35

6. READING
a. Read the article.

What is your office like?

Some companies, such as Google, Inc., are famous for their employee-friendly office designs.
So, people say, ‘This is a fun place to work’. There’s a game room for the employees to use,
free gym membership, and even a massage therapist for stressed-out staff. If you need some
time to think, there’s a quiet room provided, with a view over the lake. In some branches,
employees can bring their pet dogs into the office, to sit beside them while they work at their
desk.
The open plan design means that all the employees share the same office space. Staff
can communicate easily with each other but still have their own space. Some of the pictures
on the walls belong to the employees. The idea is, if you are going to spend many hours a day
at the office, it should be an exciting and pleasant place to be.
However, others disagree on how important the office design and amenities are to
employees. They say that it is job satisfaction that makes people happy at work, rather than a
funky office environment.

27
 b. Talk with a partner. Answer the questions below. Do it in turn.
1. What does your office want to be like? Do you want to have your office look like one of the
photos?
2. Would you like to work in an office like these? Why? / why not?
3. Which amenities does your workplace provide for its employees? (parking lot, restaurant,
games room, etc.)
4. Do you think it’s a good idea to take pets to work?
5. What do you like to do to your office when you have one in the future? (My company should
have cafeteria, video game, etc)
6. What don’t you want to do for your office?
7. Our company has a staff cafeteria. We don’t have …

28
Unit 4

Business Activities

Grammar:
Embedded questions
You’re student, aren’t
you?
She is not your bos, is
she?

Words and expressions:

First, then, next, after that, finally …
First, I check the sales figures.
After that, I telephone clients.
I do the photocopying.
I read through my e-mails.

Objectives:
• Students are able to describe the
business activities.

29
1. Warm-up
a. Icebreaking

Word association. Give an initial word, for example, banana and each
student takes turns to say a word which they associate with the
previous word. If the connection isn’t obvious, challenge the student
dent
to justify their choice. A student who give wrong word (unassociated
ated
word) will get a penalty).

banana – monkey – zoo – tourists – hotel – comfortable room –

expensive house – rich people - …………

b. Pictures Talk.

1. Where is it?
2. What is she doing?
3. Does she look busy? Why?
4. How often do you do that?
5. What else do you see in the picture?

Teaching Tips:
Make sure the students
know how to pronounce
2. Pronunciation Practice the words correctly!

Listening. Track 6
Anna Cooke is showing a visitor around the offices of the East Asian Business Review. Listen and
match the names with the jobs by drawing a line.

Ayako Higa Science and Technology Editor

Osman Mo Finance Editor
Tim Tsang Production Manager
Nancy Yee Advertising Sales Manager
Min-Soo Kim Art Director
Paul Green International News Editor

30
3. SPEAKING
Make dialogs using the information in the table below. Student A finishes all the names in the list first,
then student B takes turn finish all the names.
A : May I have your name please?
B : It’s Herzt Szakopa
A : How do you spell it?
B : H..e..r..z..t and last name S..z..a..k..o..z..a
A : What’s your telephone number?
B : 0812 978 667 333
A : 0812 978 667 333. Thank you
B : You’re welcome

Name Telephone Number

Herzt Szakopa 0812 978 667 333
Freidraik Ghanqar 0899 675 887 254
Jhincai Kmonress 0853 762 890 100
Bruonuis Lardauis 0878 991 231 889
Yaizei Hanove 0821 442 231 008
Tzary Sanyukey 0815 004 212 872

4. READING
1. Match the words on the left with the definitions on the right.
a. Do market research 1. Present something to the public for the first time
b. Introduce something 2. Give your sup port to (something)
c. A trial test 3. Ask people questions about products
d. Target 4. When people try different products to see which
ones they Like or dislike.
e. An advertising campaign 5. Aim or direct (at something)
f. Endorse something 6. A period of promotion using commercials, for a new
product or service

31
5. Practice your Grammar
Comparative or Superlative

1. We add –er and –est to one-syllable adjectives to make comparative and superlative form .
e.g.: cold - colder - coldest.

2. If a one or two-syllable adjective ends in -y, we change the y to an i before adding –er or –est .
e.g.: sunny - sunnier - sunniest

3. If an adjective ends in -e, we just add -st.

e.g.: large - larger - largest
4. If a one-syllable adjective ends in a vowel + one consonant, we double the final consonant
before adding -est.
e.g.: wet - wetter - wettest

5. For most adjectives that have two syllables or more, we add most before the adjective.
e.g.: expensive - more expensive - most expensive

Some adjectives are irregular.

e.g.:
bad - worse - worst
good - better - best

Fill in the correct form of the words in brackets (comparative or superlative).

1. My house is (big) bigger than yours.
2. This flower is (beautiful) than that one.
3. This is the (interesting) book I have ever
ver read.
4. Non-smokers usually live (long) than smokers.
5. Which is the (dangerous) animal in the e world?
6. A holiday by the sea is (good) than a
holiday in the mountains.
7. It is strange but often a coke is
(expensive) than a beer.
8. Who is the (rich) woman on earth?
9. The weather this summer is even (bad) d)
than last summer.
10. He was the (clever) thief of all.

32
1. Greenland is the (large) island in the world.
2. Travelling by plane is (fast) than travelling by train.
3. Boracay Island in the Philippines has (good) beaches I have ever seen.
4. Jamaica is (sunny) than Norway.
5. Fjordland in New Zealand is (wet) place in the world.
6. Rain in the wet season is (heavy) than during the rest of the year.
7. Easter Island is (interesting) island I have ever visited.
8. A holiday in Thailand is (exciting) than a holiday in Spain.
9. Santa Cruz is the second (large) island in the Galapagos.
10. The Galapagos are one of the (expensive) places in the world to visit.

33
6. SPEAKING
a. How to Tell Time
4:20 four twenty 4:15 a quarter after four
4:15 four fifteen / 4:50 four fifty 4:30 half past four
4:30 four thirty / 4:40 four forty 4:35 twenty-five to five
4:45 four forty-five / 4:05 four of five 4:23 twenty-three minutes after four
4:05 five after four 4:45 a quarter to five

b. Work with a partner. Take turns asking and

answering questions about the time below.
low.
A : What time is it?
B : It is eight fifty five
1) 8:55
2) 9:05
3) 3:47
4) 4:13
5) 5:12
6) 5:20
7) 12:55
8) 1:05
9) 3:10
10) 3:50
11) 12:15
12) 11:45

7. Substitution Drills
Listen and complete the conversation.
Then practice with a partner using the information
tion in part b.
A : I heard Mike is travelling on business??
B : Yes, he is flying to Seoul
A : What number is Mike’s flight?
B : It is JA 073
A : I see. What is the departure time?
B : It is 2:15

34
 PASSENGER FLIGHT DESTINATION DEPARTURE TIME
Mike JA 073 Seoul 2:15
Nanda JL 005 Tokyo 1:30
Frans SU 316 Moscow 18:45
Santo DL 072 Istanbul 5:40
Riefa AY 004 Helsinki 19.30
Meita SA 202 Johannesburg 6:05
Neni ID 327 Paris 8:15
Ricky SQ 025 Singapore 9:45
Winda GA 113 Rio de Jeneiro 12.30
Viesta UA 863 Sydney 11:05

8. Vocabulary
a. Match each job with a picture.
1. An architect
2. a doctor
3. a flight attendant
4. A pilot
5. a tour guide a b c
6. A chef
7. a lecturer
8. a fashion designer
9. A photographer
10. a journalist
d e f

g h i j

b. Who Am I?
1. Make groups of three or four.
2. One person chooses one of the jobs.
3. The rest of the group find out the job by asking questions. You can ask only ten yes / no
questions, for example, Where do you work?
4. Use some of the questions below, and try to think of some more.
Do you work inside / outside? Did you have any special training?
Do you use any special tools? Do you make a lot of money?

35
 Do you work in one place? Do you wear a uniform?
Do you meet many people? Is your work dangerous / tiring?
Do you travel? Do you work regular hours / on weekends?

9. READING
Ask students to take turn to read aloud. Make sure they pronounce it correctly.
Agus Salim works in the legal department of a big Indonesian company. Read the interview he gave
for a magazine survey about office life.

Q : Do you smoke in your office?

A : No, never. I’m a smoker, but there’s a no-smoking rule in our office. I have to go outside the
building to smoke.
Q : Do you ever go home early?
A : Yes, if there isn’t much work to do. Of course, if there’s a lot of work, I stay.
Q : What do you wear to work?
A : I usually wear a suit. When I’m really busy, I like to take off my jacket and tie. On Fridays we
can wear batik the Indonesian national formal wear clothes.
Q : Do you ever eat lunch at your desk?
A : Yes, If I’m very busy. I often order fried tofu, “bakmie” and sometimes Padangness cuisine,
like rendang you know.
Q : Do you make personal phone calls during working hours?
A : I occasionally make private calls, but only if they’re important
Q : Do you have any photos on your desk?
A : Yes, I have two or three photographs of my wife and son.
Q : Do you take time off if you have a cold?
A : Yes, I do. In fact, I took three days off last week because I had a bad cold.
Q : Do you always take a summer vacation?
A : Always! I take at least two weeks’ vacation. This year I’m going on a two-week trip to
Europe. I’m really looking forward to it!

a. Answer the questions below:

1. What department does Mr. Agus work in?
2. Is he a smoker?
3. What does he usually wear at work?
4. What does he have for lunch?
5. How long does he take vacation at least?

b. Make a summary of Mr. Agus. Write it and share it to your friend.

..............................................................................................................................................................
..............................................................................................................................................................
..............................................................................................................................................................
. .............................................................................................................................................................

36
Unit 5

Fixing an Appointment

Grammar:
Adverb of manner

Words and expressions:

On Friday, at 9:30
This week, next week
Could I speak to someone in Sales?
I’d lke to speak to
Who’s calling, please?

Objectives:
• Students are able to make make
and change appointments.

37
1. Warming Up
a. Icebreaking

1) Write ailments or problems on post-it notes and stick one post-it note on each student’s
back.
2) The students must mingle and ask for advice from other students to solve their problem.
3) Students should be able to guess their problem based on the advice they get from their
peers.
4) Use more complicated or obscure problems to make the game more interesting for
students.

b. Pictures Talk

1. Where is he? How do you know?

2. What is the man doing?
3. What else can you tell about the picture?
4. How is the situation like?

Teaching Tips:
Make sure the students
know how to pronounce
2. Pronunciation Practice. the words correctly!

a. Listening. Track 7

1. Kate Wilson works for Internetwork Solutions. She talks to three people. When will they meet?

Conversation 1 Conversation 2 Conversation 3

Day: Day: Day:
Time: Time: Time:
Meeting: Meeting: Meeting:
Lindsey Martinez with Yuji Hirota with John Freeman
To discuss e-commerce to discuss website design to discuss search engine

38
b. Speaking Practice
A : Could we meet sometime next week to discuss the new project?
B : Of course. When would be a good time for you?
A : Are you free on Wednesday?
B : I’m not sure. Let me check. I have a meeting on Wednesday. But, I am free on Thursday at 3
p.m. Is that good for you?
A : Thursday at 3 p.m. Ok, it is good for me too.
B : Great. See you on Thursday at 3 p.m. then.

3. Speaking Practice
Use the conversation model above with the information below.

Reason Proposed Day Confirmed day Time

To discuss a new project Wednesday Thursday 3 p.m.
To look at the new catalogue Tuesday Friday 09.30
To look at the budget plan Monday Wednesday 13.00
To talk through the sales Friday Monday 10.00
figure
To go over the contract Thursday Friday 15.00
To do a staff review Monday Tuesday 12.30

4. Vocabulary
Which of the following tasks have you ever done?
When did you do that? Why did you that?
1. Making a reservation.
2. Booking a grabcar or gojek
3. Leaving a message for someone
4. Taking a phone call.
5. Making an appointment
6. Cancelling an appointment
7. Ordering something via sosmed

39
5. Practice Your Grammar
Adverbs of manner are to express manner. It is usually
formed from adjectives by adding –ly:
bad – badly
quiet - quietly
recent - recently
sudden - suddenly

But there are sometimes changes in spelling:

easy - easily
gentle - gently

A few adverbs of manner have the same form as the

adjective:

They all worked hard.

She usually arrives late.
I hate driving fast.

Note: hardly and lately have different meanings:

He could hardly walk = It was difficult for him to walk.
I haven’t seen John lately = I haven’t seen John recently.

We often use phrases with like as adverbials of manner:

Exercise 1.
Choose the best answer to complete each sentence.

1. The excited baby pounded the table _______________.

a. Badly
b. Hungrily
c. Normally
d. Variously
2. Walk ______________ or you may miss the bus.
s.
a. Quickly
b. Slowly
c. Personally
d. Happily

40
 3. Reading ______________ helps you to understand concepts better.
a. Rapidly
b. Briefly
c. Carefully
d. Always
4. Playing music too _______________ can damage your hearing.
a. Slowly
b. Cheerfully
c. Carelessly
d. Loudly
5. A tortoise walks _______________.
a. Mostly
b. Slowly
c. Happily
d. Eagerly

Exercise 2.
Write the correct forms of adverbs.

1. We lost the football match 4-2 yesterday. I don’t think we played ……………… (bad)
2. But it is because the other side played really ……………… (good).
3. You drive quite ……………… (dangerous). I won’t be surprised if you have an accident one
day!
4. “You’re late!” said Lily ……………… (angry). “Where have you been?”
5. The teacher spoke so ……………… (quiet) that the class couldn’t hear her.
6. This is a very important question. Please think ……………… (careful) before you answer.
7. In 1483, King Richard III of England ……………… (secret) killed his two young nephews.
8. The hungry cat looked ……………… (greedy) at the chicken on the dinner table.
9. When I broke my leg, my friend Pam ……………… (kind) offered to do the shopping for me.
10. Paulo Coelho is one of my favourite novelists. I think he writes ……………… (beautiful).

41
READING
Read the following memo. Then answer the questions below.

MEMO
From: Dewi Ambarsari
To: All sales teams
Subject: Ideas to increase sales
Date: 2nd of October, 20—
Hi everyone,
This is just a short memo about some ideas I have to improve sales. My first idea is to
increase our advertising budget. At the moment, there are still a lot of people who have
not heard of our company. I suggest we put advertisement in all of the major trade
journals.

Next, I think we should try to talk to our current customers more. Many of them have old
systems. We need to ask them to replace their old machines with new ones. I think any
customer who has a machine more than three years old should be contacted immediately.

Start thinking of ideas now, everyone.

Best regards,
Dewi

1. Who is the memo for?

2. What is Dewi’s first idea?
3. Why do they need to increase advertising budget?
4. What do they need to do to old machines?
5. What should they do to customers whose machines are more than three years old?
6. What is Dewi’s position in your opinion?

42
Unit 6

Requests and Offers

Grammar:
Request and Offer

Words and expressions:

Details, price list, discount, bargain,
client, brand, type, size, expensive,
cheap,

Objectives:
• Students are able to order and offer
something.
• Students are able to do request and
offers in communication form.
43
1. Warm-up
a. Icebreaking Activity

Whispering Game.
How to play:
1. Lecturer provides some full sentences.
2. Group the students into two or three teams which consist of at least 5 or 6 students.
3. The students march based on their own group.
4. A student from group “A” takes a sentence from lecturer, and memorizes it.
5. If she / he is ready, lecturer (time keeper) set the
he stopwatch, then she/he starts
whispering the sentence to a friend in front of her. Him. Note: other
students must close their ears)
6. When the time is up, the students must
stop whispering, then lecturer asks
students to say the sentence a loud. If her/
his sentence is correct, the group is awarded
100 points for each students
7. Then group B takes turn.

b. Pictures Talk (TOEIC Based-Skill).

Ask a friend next to you. Do it in
turn!

1. Where is she?
2. Do you think it is a cozy place?
3. What is possibly her position?
4. What skills are needed for that position
5. What is she doing?
6. What is she wearing?

44
2. Pronunciation Practice
Track 8 Teaching Tips:
Make sure the students
know how to pronounce
a. Listen at least 3 times! the words correctly!

A : How can I help you?

B : I’d like to order some silicon wafers, please. The model number is C215
A : C215? How many do you need?
B : 800, if possible, please.
A : Just a moment. Yes, that’s OK.
B : Great. Could you deliver them by
September 25th?
A : the 25th? I’m sorry, That would be a
little difficult, but we could deliver
them by the 30th, if that’s ok.
B : The 30th? Yes, Ok then.
A : Would you like me to e-mail you the
details?
B : yes, please.
A : Ok. Could I have you e-mail address,
please?
B : Yes, it’s satoy@..

a. In pairs, students take turns acting as “A” and “B”!

b. Ask the following questions to your friend based on the dialog above! Do it in
turn!
1. Who is calling?
2. What are they talking about?
3. Could the company deliver the order by September 25th?
4. What does the customer service offer?
5. Does the customer have an e-mail address?

3. Vocabulary
Match the words to the definition!
1. __ Strike a. a reduction in the usual price
2. __ Haggle b. to ask someone if they would like to have something or if they
would like you to do something
3. __ Discount c. something on sale at a lower price than its true value
4. __ free d. an agreement or an arrangement, especially in business

45
 5. __ negotiate e. to attempt to decide on a price or conditions which are
acceptable to the person selling the goods and the person
buying them, usually by arguing
6. __ Bargain f. to refuse to continue working because of an argument with an
employer about working conditions, pay levels or job losses
7. __ offer g. to have formal discussions with someone in order to reach an
agreement with them
8. __ deal h. costing nothing; not needing to be paid for

4. Practice your Grammar requests and offers

a. Making requests – asking someone to do something for you
These are the three most common ways for making requests:
Could you + Verb 1+ Object
Could you open the door for me, please?
Can you + Verb 1+Object
Can you open the door for me, please?
Would you mind+ Verb ing+ Object
Would you mind opening the door for me, please?

b. Making requests – asking if you can do

something
Here are the four most common ways for making requests
(when you want to do something):
Can I + Verb 1
Can I use your computer, please?
Could I + verb 1
Could I borrow some money from you, please?
Do you mind if I + Verb 1
Do you mind if I turn up the heating?
Would you mind if I turned up the heating?”

46
 Speaking tip: Could is more polite that can.
Do you mind if…" is followed by the verb in the present tense, but would you mind
if… is followed by the verb in the past tense.
When you're using these two sentences, don't use please. It's already polite enough!

c. Offering to do something for another person

You can make an offer using a phrase like Can I… ?, Shall I… ?, Would you like me to… ?
For example:
Can I help you?
Shall I open the window for you?
Would you like another coffee?
Would you like me to answer the phone?
I’ll do the photocopying, if you like

Shall, can and will are followed by the verb without to.
Shall is particularly British English and is more formal than can. Would you like… is
followed either by a noun, or by an object pronoun and the verb with to.

d. Responding to offers
These English dialogs show you ways to accept or reject offers made to you.
Can I help you?
Yes please. I’d like to know what time the train leaves.

Can I help you?

No thanks, I’m just looking. (In a shop)

Shall I open the window for you?

Yes please. That would be very kind of you.

Would you like another coffee?

No thanks. Or, No thank you.

Would you like another coffee?

Yes please, that would be lovely. Or, Yes please, I’d love one.

Would you like me to answer the phone?

If you wouldn’t mind.” Or, If you could.
(Don’t answer “Yes, I would”, as this sounds like you expect someone to do it for you.)

47
 I’ll do the photocopying, if you like.
It’s OK, I can do it. Or, Don’t worry, I’ll do it.
Or, “Thank you, that would be great

e. Exercise
Make some requests and offers by using these situations:

You have just broken

Your house is in a bad state: the
your leg. You have
You have to go away for the walls need painting, one window
to stay in bed for 2
weekend for a business trip. You is broken and the front door
months. You have 3
have lots of plants in your house doesn’t close properly. You have
children and 2 dogs.
and 3 cats. no money for repairs. Ask your
Ask your friends for
friends for help.
help.

You have an
important job You had a big party last night
interview tomorrow and your house is a complete
morning but your car You are organizing a cocktail mess, the carpet is stained with
is at the mechanics dinner party but you can’t cook red wine, all the dishes are
being fixed. You also or make cocktails and you don’t dirty, there are cans and bottles
need to take your have any CDs or records to play. everywhere and the toilet is
children to school at broken. Ask your friends (who
the same time as the were also at the party) for help.
interview.

f. Quiz

1. You’re in an English class and you would like to borrow another student’s pen. You say:
__ you lend me your pen, please?
a. Can
b. Do you mind
c. Would you mind
2. Your colleague is going out to get lunch and you’d like him / her to get something for you. You
start your request:
Could you __ me a favour?
a. Do
b. Give
c. Make
3. You could also ask your colleague:
Would you mind __ me a sandwich when you’re out?
a. Get
b. Getting
c. To get

48
4. You are a parent with two children. They want to go out, but you want them to do their
homework first. You say:
I’d __ you to do your homework first.
a. Like
b. Need
c. Want
5. Your colleague asks to open the window, saying:
Do you mind if I __ the window?
a. Open
b. Opening
c. Would open
6. Another student in your class asks to share your textbook, saying Can I share your textbook?
You agree and say:
a. No problem
b. Not at all
c. No way
7. A customer buys a lot from you and wants a bigger discount. You want to keep the customer
happy but you need your boss to agree. You say:
I’ll __ what I can do.
a. Ask
b. Know
c. See
8. Your colleague wants you to help with an urgent problem, but you can’t. You say:
I’m __ I can’t help you there.
a. Afraid
b. Sure
c. Worried
9. You are the boss and someone who works for you asks for an extra day’s holiday. You accept
the request but ask the person to work on Saturday instead. You say:
That’s no problem, __ you work on Saturday.
a. And
b. But
c. Provided
10. Your boss asks you to work overtime (extra hours) but you can’t. You say:
Ah, that __ be a bit difficult.
a. Can
b. Might
c. Should

49
5. Conversation Practice
a. Practice this following dialog with your partner!
tner!
Ely : What are you doing, Riefa?
Riefa : I’m replying e-mail from client and writing 10
articles about travelling.
Ely : Wow, you are so busy, right?
Riefa : Yeah. I’m so stressful.
Ely : Shall I do your half job ?
Riefa : Really? You must be kidding me.
Ely : I’m so serious, Deb. How?
Riefa : Thank you so much, Aris. I appreciate your help.
p.
Ely : most welcome, Deby.

b. Make some conversations with these following situations!

You are a little old
You are in an expensive
lady. You have You had an accident at
restaurant with friends.
just been to the work and you have to
There is a group of loud
supermarket, you wear two patches over
football players at the table
are carrying a lot of your eyes for 2 weeks.
next to you singing and
heavy bags and you Ask your friends for
shouting. The restaurant is
want to cross the help with your daily
also too cold and smells bad.
road. Ask a group of activities.
Ask the waiter for help.
teenagers for help.

6. Substitution Drill
Track 9
Listen and complete the conversation.
Then practice with a partner
A : How can I help you, Mr. Miller?
B : We’d like to order some 1__________ from your catalogue.
A : Yes, which one?
B : The model number is B590
A : B590. How many do you need?
B : 2_________, please.
A : one moment. Yes, that’s fine
B : Good. Could you deliver them by October 10th, please?
A : yes, October 10th is fine. So, that’s 3 ______B590 4_________ by the 10th of next month.
Would you like me to e-mail you the details?
B : Yes, please. Do you have my e-mail address?
A : Yes, we do. Thank you very much, Mr. miller
B : Thank you. Good bye.

50
 Conversation 1 Conversation 2
1. Shoes 1. Printers
2. 100 pairs 2. 250 units

7. Short Talk
Track 10

Listen to the conversation. What does each person request? Can speaker B help immediately? Check
(√) the correct answer!

Name Request Can speaker B help

immediately?
Jun Yoshida Send me a new catalogue Yes
Call me tomorrow No
Kelly Cheung E-mail me a price list Yes
E-mail me the confirmation No
Bill Whiteman Call the Hongkong Office Yes
Arrange a meeting No

51
8. Reading
Read this following text, and then answer the questions!

Pre reading: Elicit some information from your students about inquiry
letter

January, 09th 2017

To: Ms.Susanti
Cihampelas Street, Number 07
Bandung

Dear Ms.Susanti,
Will you kindly send me 10 lunch boxes – order number 123 – as advertised in Bandung
Post dated January , 7th 2016.
I would like you to deliver the lunch boxes to my address at Dago street, number 99,
Bandung. I hope my orders will arrive in three days, because I need to use the lunch
boxes for my catering. I will pay it as my orders arrived.

Regards,

Mrs. Liliana
Owner of Bandung Catering

1. Who sends the letter?

2. What does she order?
3. How did she get the information?
4. Where should Ms. Susanti deliver the lunch boxes?
5. How will she pay?

9. Writing Production Stage

Write a short story about your shopping experience!
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
______________________________________________________________

52
Unit 7

Company and
Its History

Grammar:
Simple Past Tense

Words and expressions:

Start up, history, establish, capital,
tell me about..., produce, products,
develop.

Objectives:
• Students are able tell about company
history.
• Students are able to present about
company profile.
• Student are able to talk about a
company. 53
1. Warm-up
a. Icebreaking Activity

Decriptive Game
How to play:
Card
1. Teacher needs to make some cards
2. Make some teams consist of 4, 5, or 6 member Of each 1. Cat
team 2. Cristiano
3. Ask a member of a team to take one card, Then he /she Ronaldo
describe the words in the card One word by one word. 3. Beggar
The describer is only allowed to describe, no gesture, no 4. Banker
pointing 5. Fan
4. Describer only has one minute to describe all words in the
card.
5. If the members cannot guess, they can sayay “skip”, then
describer will move to another word.
6. Describer can choose the words in the cardrd randomly.
7. One word score 100.

b. Pictures Talk (TOEIC-Based Skill)

1. What picture is it?

2. Do you think it is popular company or not?
3. What company is it?
4. What can you say about that company?
5. Do you think it is a cozy place?

54
2. Pronunciation Practice
Track 11 Teaching Tips:
Make sure the students
a. Listen and read! know how to pronounce
the words correctly!

A : Could you tell me a little about canon, Mr. Okada?

B : Sure. We started up in Tokyo, Japan, in 1937.
A : And canon was originally and entirely Japanese company?
B : Yes, until 1955, when we entered the North American market. We started small. We opened
a camera sales office in New York and our American operation expanded from that.
A : When did you open your first European office?
B : Two years later, in 1957. It was in Geneva, Switzerland.
A : Canon now produces many of its products overseas. Where was your first overseas plant?
B : In Taiwan. We built it in 1970.
A : And how big is the company now?
B : Pretty big! We have production facilities in thirteen countries.
A : And the workforce?
B : Worldwide? Nearly 135,000 employees.

b. In pairs, students take turns acting as “A” and “B”!

c. Ask the following questions to your friend based on the dialog above! Do it in
turn!
1. Where did Canon start up?
2. When did it start up?
3. What office did it open in New York?
4. Did it open the first European office in Zurich?
5. When did it built its first overseas plant?

3. Vocabulary
a. match the words (a-f) with the definitions (1-6).
a. Start up 1. Around the world
b. A plant 2. Completely
c. Overseas 3. Begin, establish ( a company)
d. Entirely 4. Abroad, in a foreign country
e. Expand 5. A factory, production center
f. Worldwide 6. Become bigger

55
 b. Work in pairs. Ask your partner about Q-Store and Sunshine Stores! start like this:
When did Q Stores start up? / go bankrupt?
What happened in 1992?

Q-Store SunSet Stores

1985 Started up 1986 Started up

1992 Opened its overseas 1988 Opened its second store
store 1992 Expanded to 150 stores
2002 Enter the mail order 2005 Started its own product
market lines
2006 Went bankrupt 2008 Acquired T-Mart Stores
2007 CEO disappeared

4. Practice your Grammar Simple Past

a. Discussion
The simple past tense is used to talk about a completed action in a time before now. The time
of action can be in the recent past or the distant past and action duration is not important.

Formula:
1. Verbal Sentences

+ S + V 2+ O +Adv A snatcher grabbed my wallet on the street last

night
- S + didn’t + V 1 + O + adv A snatcher didn’t grab my bag on the street last
night
Did a snatcher grab your wallet on the street last
night? Yes, he did
? Did + S + V1 + O
Did a snatcher grab your bag on the street last
night? No, he didn’t.
Who + V2+ O+ adv? Who grabbed your wallet on the street last night?
A snatcher did
Wh-Q
Where + did + S+ V1+ O? Where did a snatcher grab your wallet? On the
street

56
 Common Irregular verbs

verb 1 verb 2 verb 3 verb 1 verb 2 verb 3

Awake awoke Awoken Hold held held
Be was, were Been Hurt hurt hurt
Beat beat Beaten Keep kept kept
Become became Become Know knew known
Begin began Begun Lead led led
Bend bent Bent Learn learned / learned /
learnt learnt
Bet bet Bet Leave left left
Bite bit Bitten Lend lent lent
Blow blew Blown Let let let
Break broke Broken Lose lost lost
Bring brought Brought Make made made
broadcast broadcast broadcast Mean meant meant
Build built Built Meet met met
Burn burned / burned / Pay paid paid
burnt burnt
Buy bought Bought Put put put
Catch caught Caught Read read read
Choose chose Chosen Ride rode ridden
Come came Come Ring rang rung
Cost cost Cost Rise rose risen
Cut cut Cut Run ran run
Dig dug Dug Say said said
Do did Done See saw seen
Draw drew Drawn Sell sold sold
Dream dreamt Dreamt Send sent sent
Drive drove Driven Show showed showed /
shown
Drink drank Drunk Shut shut shut
Eat ate Eaten Sing sang sung
Fall fell Fallen Sink sank sunk
Feel felt Felt Sit sat sat
Fight fought Fought Sleep slept slept

57
 Find found Found Speak spoke spoken
Fly flew Flown Spend spent spent
Forget forgot forgot / Stand stood stood
forgotten
Forgive forgave Forgiven Stink stank stunk
Freeze froze Frozen Swim swam swum
Get got got / Take took taken
gotten
Give gave Given teach taught taught
tear
Go went Gone Think thought thought
Grow grew Grown Throw threw thrown
Hang hung Hung Understand understood understood
Have had Had Wake woke waken
Hear heard Heard Wear wore worn
Hide hid Hidden Win won won
Hit hit Hit Write wrote written

2. Non- Verbal Sentences

+ Mr. Rasyid was at Mr.

S + be (was, were) + (N, adj or adv)
Nandi’s house last night
- Mr. Rasyid wasn’t at Mr.
S + be (was, were) + not + (N, adj or adv)
Amir’s house last night
was Mr. Rasyid at Mr.
Nandi’s house last night?
Yes, he was
? be (was, were)+ S + (N, adj or adv)?
was Mr. Rasyid at Mr.
Amir’s house last night?
No, he wasn’t
Wh-Q Who + be (was, were) + (N, adj or adv)? Who was at Mr. Nandi’s
house last night?
Mr. Rasyid was

58
b. Exercise 1
Fill the blanks with the correct form of verb in the parentheses!
1. I (send) ... you a letter a month ago.
2. My father (pass away, not) …. last year.
3. He (live) …. in Bima five years ago.
4. I (lose) …. my drawing book two days ago
5. She (be, not) … listening to music when her
teacher (enter) … her class.
6. My brother (read) ….. the newspaper when he (be) e)
… waiting his friend.
7. Anita (meet, not)… John last night.
8. The students (go)… to zoo last week
9. Syam (listen)… to English conversation audio this
morning.
10. Michael Jackson (sing) ... in his last concert at 20111

c. Exercise 3
Fill the blanks with the past form of “be”!
1. I can not drop in because I … in hurry
2. She …. there waiting for me alone
3. My son … curious why I didn’t go home yesterday
4. They … one of the best football team at that time
5. When we … kids, we were always together
6. There … a large field here
7. You … in my heart, but not anymore
8. John … so thin, but his body is fat now
9. My smartphone … the fastest loading among otherss
10. It … me who stood behind you last night

5. Conversation Practice
a. Before you listen, say these numbers:
a. 12.600 b. 24.500 c. 125.000 d. 3.000 e. 846.500.000
Track 10 now listen and chek your answer.
Track 11 listen and write the numbers you hear. Then practice saying them.
a. ________ c. ________ e. ________
b. ________ d. ________ f. ________

59
b. Look at the chart of some of the most visited tourist attractions worldwide,
below. Complete the chart. Start like this:
A How many visitors went to times square in New York, in 2007?
B Thirty five million, two hundred thousand. How many people
visited.....?

Estimated number
Attraction Location Country
of visitors (2007)
Times Square New York City USA 35,200,000
Disneyland / DisneySea Chiba Prefecture Japan 12,900,000

Great wall of china Badaling area China 10,000,000

Universal Studios Japan Osaka Japan 8,500,000
Everland Kyonggi-do South 7,500,000
Korea
Yokohama Hakkejima Sea Yokohama Bay Japan 5,400,000
paradise
Hong Kong Disneyland Lantau Island China 5,200,000
Ocean Park Hong Kong China 4,380,000
Sydney Opera House Bennelong Point Australia 4,000,000

6. Short Talk
Track 12
A radio talkshow host introduces his guest, Issey miyake, a japanese fashion designer. Listen and
complete the information!

Place of Birth: … CAREER DETAILS

Date of Birth : … 1970: Founded the Miyake
…..
____: Launched his first fragrance for women, L’eau
Education
d’lssey
Major in: … ____: Launched the pleats please label
2006 : won the art and philosophy
…

60
 Listen again! Can you add any more information about Issey Miyake?
Write notes (not sentences) below.
____________________________________________________________________________________
____________________________________________________________________________________
________________________________________________________________________

7. Reading
a. Read this following information about Toyota Motor Corporation and then
answer the questions!

Pre reading: Elicit some information from students about Toyota Motor Corporation!

Company Name Toyota Motor Corporation

President and Representative Director Akio Toyoda
Company Address
Head Office 1 Toyota-Cho, Toyota City, Aichi Prefecture 471-8571, Japan
Phone: (0565) 28-2121
Tokyo Head Office 1-4-18 Koraku, Bunkyo-ku, Tokyo 112-8701, Japan
Phone: (03) 3817-7111
Nagoya Office 4-7-1 Meieki, Nakamura-ku, Nagoya City, Aichi Prefecture
450-8711, Japan
Phone: (052) 552-2111
Date founded August 28, 1937
Capital 635 billion yen (as of March 31, 2016)
Shareholders Shareholder Composition
Fiscal Year From April 1 to March 31 of the following year
Main Business Activities Motor Vehicle Production and Sales
Company Profile(PDF, 9.60MB)
Business Sites Information on Business Sites
Number of employees (consolidated) 348,877 (as of March 31, 2016)

Source: http://www.toyota-global.com/company/profile/overview/

1. Who is the president and representative director?

2. When was it established?
3. How much is the capital in 2016?
4. What does it produce?
5. Does it have a lot of employees?

61
b. In small group, please retell your friends about Toyota Motor Corporation.

8. Writing
Write about a company profile you know or a company profile you want to run in the future!
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

62
Unit 8

Making Plans

Grammar:
Present
continuous tense
for plans and be
going to.

Words and expressions:

Recruit, branch, franchise,
opportunity, territory, announce

Objectives:
• Students are able to talk and present
about company plans.

63
1. Warm-up
a. Icebreaking Activity

1. What are your plans in this week?

2. What are you going to do after graduating
from this college?
3. How to make your plans come true?

b. Pictures Talk (TOEIC Based-Skill). Ask a

friend next to you. Do it in turn!

7. Where are they?

8. What are they doing?
9. Do you think they are fighting? How do you know?
10. How many people are there in the picture?
11. What are they wearing?

2. Pronunciation Practice Teaching Tips:

Make sure the students
know how to pronounce
Track 13 the words correctly!

a. Listen at least 3 times!

A : what _________1 does Spa Hotel Pty have for the future?
B : first of all, ______ _________ ____________2expand the hotel chain.
A : how do you plan to do that?
B : we’re ___________ ____________3open ten new hotel overseas, and we plan to
target our home sales at langer cities.

b. Now talk about the companies below in the same way.

Redbank g-mart Green travel

Company : Red bank pty G-mart stores Green Travel Co.

Objective : Increase the number of Become a household Reduce our carbon
English-speaking staff name in SE Asia emissions
Plan : *set up in-house *increase local *reduce packaging for
language courses advertising our brochures
*recruit more language *open more branches *encourage staff to
graduates work from home one
day per week

64
3. Vocabularies
a. Match the words (a-g) with the definitions (1-7).

a. An objective 1. A license to run a business,

b. To increase using the tredemark of
c. A branch another company
d. An opportunity 2. A region
e. A franchise 3. Get bigger
f. A territory 4. A target, goal
g. To announce 5. A local office
6. Say something important
7. A chance or possibility

b. Practice Your Listening

Track 14
a. Listen to a Marketing Manager from the restaurant
nt
chain Yo! Sushi at a press
Conference. Complete the sentences.
1) Yo! Sushi serves over _______________________
_______________________ million
customers a year.
2) They have branches in the UK, Moscow, Dublin, D Dubai,
b i and
d _______________
3) Their objective is to _________________________ the number of customers.
4) They are going to increase the number international____________________.
5) They are not planning to franchise their _______________________________

b. Listen again the audio; answer the questions, and then Practice with your friends!
1. Does Yo! Sushi serves many customers?
2. How many customers does it serve in a year?
3. Where does it run the business?
4. What are their objectives in the future?
5. How to reach their objectives?
6. What are going to reach in next three year?

65
4. Practice your Grammar “Present Continuous tense (Be + verb ing) “and
“be going to” for plan
a. Discussion
Using the Present Continuous to Talk about the Future (Arrangements)
The present continuous can be used to talk about the future for something that has been planned
before.
Examples:
2. She’s meeting her friend at Bekasi railway station tonight Jim and I have discussed this
Or
She’s going to meet her friend at Bekasi railway station tonight

It means that she has already arrange her schedule to meet her friends at the railway station.

Not
She’ll meet her friend at Bekasi railway station tonight

3. I am leaving tomorrow.
Or I’ve already bought my ticket.
I am going to leave tomorrow

Not
I will leave tomorrow

4. We’re having a staff meeting next Monday. All members of staffs have been
Or told about it.
We are going to have a staff meeting next Monday

Not
We’ ll have a staff meeting next Monday

b. Exercises 1
Look at Mr. Zein’ s Schedule! Make some sentences based on his schedules!

Activities Time
Have lunch with a client Next Wednesday
Present Company Product to At 9 tonight
MNC managers
See a dentist Next week
Have a conference call with Next Thursday morning
foreign client
Have a meeting with staffs Next two week

66
 Write your sentences here! Use “be verb+ing” and “ be going to”!
1. …
Or
…
2. …
Or
…
3. …
Or
…
4. …
Or
…
5. …
Or
…
6. …
Or
…

c. Exercise 2
Ask three friends about their plans in this week! Write and report their responses in front of the class
or in a group!

Friends name Schedules

1. 1. …
2. …
3. …
4. …
5. …

2. 1. …
2. …
3. …
4. …
5. …

3 1. …
2. …
3. …
4. …
5. …

67
5. Conversation Practice
a. Practice this following dialogue with a friend of yours!

Elvi : Can I check some dates with you? I want to organize a meeting with HR. When are you out
of the office?
Vista : Next month. I’m visiting the tokyo office to meet some of the sales reps.
Elvi : Oh that’s right. When are you leaving?
Vista : On the 5th. I’m coming back on the 27th.
Elvi : OK. What are your plans in japan?
Vista : I’m going to work on the new hotel project.
Elvi : Sounds interesting. Are you having any free time?
Vista : I hope so. I’m planning to have a couple of days free, to do some sightseeing.

b. You are going to make a business trip. Write down your answers to the
questions below.
Where do you plan to visit?__________________________________________
When are you leaving?______________________________________________
How long are you going to stay?______________________________________
What are you going to work on?______________________________________
What do you want to do in your free time?_____________________________

Now practice the conversation again. Use the information you have written.

c. Work with a partner. A group of overseas business people have been Visiting
your company this week. You are responsible for their social Activites
schedule this weekend. Plan five thighs for them to see and do in the region.
Morning Afternoon Evening
Friday meetings meetings __________
Saturday __________ __________ __________
Sunday __________ __________ __________

Now ask another pair of students about their plans. Start like this:
A. what are you going to do on Friday morning?
B. we’re having dinner at .../seeing a show in the evening with ...

68
 Useful language:
We’re seeing / eating / going / visiting ...
After that ... / next ... / later ... / in the evening
If they like ... , we’re going to ...

6. Substitution Drill
a. Practice this dialog with your partner!
A : Are you free 1tomorrow night?
B : I guess not. I am 2visiting an old friend in Puncak.
uncak.
A : Oh,I see.
B : Btw, What’s up?
A : I just want to pick my sister up and ask you to go there with me.
B : sorry, bro. Maybe next time.
A : No problem

b. Use these words to make more conversation.

Conversation 1 Conversation 2

1. Next Saturday 1. This Sunday

2. Accompanying 2. Playing futsal
my mom with friends

7. Short talk
Track 15

Listen and write notes about the Reef Hotel

The Reef Hotel
Location : ________________
Opening Date : _________________
Size : _________________
Transportation : ________________
Sport Facilities : _________________
Bars / Restaurants : _________________
Conference Facilities : _________________
Cost :…

69
8. Reading
a. Read this following passage, then answer the question!

Earth Day is coming up. Have you been doing your part? If your home’s already as green as can be,
it’s time to make your workplace eco-friendly. There are plenty of simple changes you can make
to create a greener office space. We put together a short list of tips, and also spoke to the folks at
the Earth Day Network, who shared a few ways for how to make any office more environmentally
conscious. Firstly, Recycle. One of the easiest, least demanding ways to go green is to recycle. Set
up a few colorful recycling bins around the office to encourage people to properly dispose of paper,
aluminum, plastic, glass and other items. You should also set up separate bins for items such as
batteries and ink cartridges. Secondly, go easy on the paper. Printers are popular machines in an
office, which also makes them a hub for waste creation. In order to conserve as much paper as
possible, set them up to print out everything two-sided. Not only will it save paper, it’ll also make
people think twice about what they’re sending out. Refrain from printing things that could easily be
read on a computer, tablet or smartphone, such as emails. Thirdly, use green products. If possible,
see what office supplies and electronics can be replaced with eco-friendly products. Check out Energy
Star, the government-backed program (through the U.S. Environmental Protection Agency) that
specializes in researching energy efficiency.

Answer the following question:

1. How many tips can we do to support the go green campaign?
2. How can you make to create a greener office space?
3. What is the second tip?
4. What is the easiest to go green?
5. What is energy star?

b. Share to your friend what you have done and what you are going to do
support the Go Green Campaign!
To support the Go Green Campaign, I have planted some plants around my house like mango tree, guava
tree and some flowers. For next, I am going to ride my bike to my office because my office is only around
three kilometer from my house. That’s what I can do. What about you?
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

70
9. Writing Production Stage
Write your plans in this month at least in 100 words!
I have some plans to do in this month. First, tomorrow, I have an appointment with my lecturer to
consult my project. ____________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________ ________________
____________________________________________________ ________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

71
72
Unit 9

Which One Do You Prefer?

Grammar:
How much is this /
that?
This is ../that is ...
These are ---/ those
are..

Words and expressions:

Prefer
Features
I prefer manggo to watermelon
I would rether long skirt than short
skirt.

Objectives:
• Students ae able to Talk about
preference.
• Students are able to state their
opinions about something.
73
1. Warm Up
a. Icebreaking Activity

Lecturer/a student shows two things, then ask another student with these following question:
1. Which one do you prefer?
2. Why do you prefer this one?

b. Pictures Talk (TOEIC Based-Skill)

1. Where are they?

2. What are they doing?
3. What can you do at the place like that?
4. Do you prefer spending your time there?

2. Pronunciation Practice (Students Talking Time)

Teaching Tips:
Track 16 Make sure the students
know how to pronounce
a. Listen and read! the words correctly!

A : Are there any phones here that you like?

B : Well, I like the look of this one
A : That’s one of our most popular models.
B : Who is it for?
A : It’s for people who are based outside the office.
B : What kind of features does it have?
A : It has a lot of great features – a big color screen, a 10 – megapixel camera, internet, MP3,
… and you can access all our information services, like news and weather because it has
broadband.
B : How long does the battery last?
A : with normal use, about 300 minutes.
B : What’s this model called?
A : It’s an NTK E2000
B : How much does it cost?
A : It’s $300

74
a. In pairs, students take turns acting as “A” and “B”
b. Ask the following questioms to your friend based on the dialog above! Do it in
turn!
1. Where are they?
2. What does a customer want to buy?
3. Is the phone good for a housewife?
4. Does the battery last in about 50 hours?
5. How much does it cost?

c. Role play

Take your role as a mother and a daughter, then practice this following dialog!
Sania : Mom, where are you going?
Mom : I am going to Market. Do you want to come?
Sania : Of course. I love to go to market with you, Mom.
Mom : Ok, would you take my bag over there?
Sania : Sure.
(On the market)
Sania : What will we buy today, Mom?
Mom : We will buy some fruits?
Sania : Wow, I like fruits.
Mom : Would you prefer mango or watermelon?
Sania : I prefer mango to watermelon.
Mom : And how about this one. Which one do you like grapes or orange?
Sania : I like grapes, Mom.
Mom : Ok, I will buy mango and grapes today.
Sania : Yeah, thanks Mom. Do we just buy fruits today, Mom?
Mom : No, we don’t. We will buy some clothes for you.
Sania : Really Mom? I love my Mommy.
Mom : Would you rather this red long dress or this white long skirt and shirt?
Sania : I would rather red long dress than white long skirt and shirt.
Mom : Ok, I will buy this dress for you, Sania.
Sania : Thank you, Mom.

75
3. Vocabulary
1. Match the words (a-d) with their opposites (1-4)
a. Boring 1. Attractive
b. Complicated 2. High-tech
c. Ugly 3. Interesting
d. Old-fashioned 4. Simple
2. Track 9.2 Cd57 Listen and complete the information. Do they like the design? Check (ceklis) the
correct boxes and write down the reasons they give.
Like dislike not sure reasons
Jeff _________________________
Helen _________________________
Marc _________________________
Jenny _________________________
Tony _________________________

4. Practice Your Grammar Opinion and Preference

a. Opinion
common ways to express our opinion:

Informal Ways
1. In my opinion, + [your sentence]
In my opinion, a good education is more importantnt
than a good car.
2. I believe that + [your sentence]
I believe that schools should encourage studentss
to walk or cycle to school rather than
drive.
3. In my mind, + [your sentence]”
In my mind, no-one should have to pay for medical
cal care.

More Formal Academic Phrases With ‘That’

The patterns here are quite straightforward. Just add your sentence after ‘that’.
4. It would seem that + [your sentence]
Use this when you support your opinion with evidence.
It would seem that children learn best when they are feeling comfortable.”
5. It could be argued that + [your sentence]
Use this when you want to challenge an existing opinion.
It could be argued that the benefits outweigh the drawbacks in this situation.
6. This suggests that + [your sentence]
Use this when you don’t want to fully commit to an opinion. You’re giving yourself some
distance.

76
 The evidence suggests that people who speak more than one language have more job
opportunities.
7. This proves that + [your sentence]
Use this when you are confident with your opinion. This phrase is quite strong
This proves that the best way to lose weight is through a controlled diet and a good
exercise program.
8. This supports the idea that + [your sentence]
Use this one when you are supporting an opinion that you have already made.
This new research supports the idea that successful English learners look for opportunities
to use English.

Other phrases to state opinion:

In my opinion, ... In my eyes, ...
To my mind, ... As far as I am concerned, ...
Speaking personally, ...
From my point of view, ... As for me / As to me, ...
My view / opinion / belief / impression / conviction is that
I would say that ... It seems to me that ...
I have the feeling that ... My own feeling on the subject is that ...
I have no doubt that ... I am sure / I am certain that ...
I think / consider / find / feel / believe / suppose / presume / assume that ...
I hold the opinion that ...
(I form / adopt an opinion.)
I dare say that ...
I guess that ...
I bet that ....
It goes without saying that ...

b. Preference
Prefer vs would rather
Prefer
We use prefer to say we like one thing or activity more
than another. We can use a prepositional phrase
with “to” when we compare two things or actions::
I prefer tea to coffee.
We prefer going by ferry to flying.
We don’t use than after prefer:
She prefers books to magazines.
Not: She prefers books than magazines.

Would rather
I’d rather stay at home than go out tonight.
I’d rather not go out tonight.

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 Different subject
I’d rather you stayed at home tonight.
I’d rather you didn’t go out tonight

c. Exercise 1
Underline the correct word in the parentheses!
1. I prefer coffee ( to /from) tea.
2. I don’t fancy the theatre again. I’d rather (go /to to go) to the cinema.
3. Although I love relaxing on beaches, I think I prefer mountains.
refer (walk / walking) in the mountains
4. I’d rather speak to him in person (than discuss / to discuss) things over the phone.
5. I prefer trains (than / to) cars
6. I’m not a big fan of cars; I prefer (travel / travelling) by train.
7. If I had a choice I think I’d rather (live in Paris to London / live in Paris than London)
8. They’d rather have lunch inside, but I’d prefer (eating / eat) outside in the garden.

d. Exercise 2
Choose the best answer!
1. Can I borrow your notes?
a. I’d rather not lend them to you because I am needing them tonight.
b. I’d rather not lend them to you in case I need them tonight.
c. I would rather not lending them to you because I will need them tonight.
d. I rather not lend them to you since I may need them tonight.
2. Which do you like better, tennis or volleyball?
a. prefer to play tennis.
b. I would rather play tennis.
c. I prefer tennis more than I would volleyball.
d. I prefer tennis
3. Why don’t I meet you at 6:00?
a. If it’s alright, I’d rather you met me a little later.
b. I’d rather to meet you a little later if that’s OK.
c. If it’s all the same to you, I’d rather you meet me a little later.
d. I would prefer to meet a little later if you aren’t mind.
4. We’re going downtown to do some shopping this afternoon. Would you like to come?
a. No thanks. I prefer to no.
b. Thanks. I’m wanting to.
c. No thanks. I’d rather not.
d. Thanks. I’d love to.
6. If you prefer, we can meet at the museum.
a. Actually, I prefer to meet at the bus stop and walk to the museum.
b. If you don’t mind, I’d rather we met at the bus stop and walked to the museum.
c. If it’s OK, I’d rather you meet me at the bus stop and then walk to the museum together.
d. If you don’t mind, I’d rather to meet at the bus stop and walk to the museum together.

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5. Conversation Practice
a. Barbara and Ted are planning their vacation:

B : Where shall we go for our vacation this year, Ted?

T : How about Florida? It’s cheap, and good weather is guaranteed.
B : I’d rather do something more exciting this year. Have you seen this ad for adventure
holidays in Canada?
T : I prefer lying on a beach to hang-gliding and canoeing.
B : But we do that every year. I’d prefer to do something different this time. I’d rather not
go anywhere so crowded.
T : Well, you have a point. Palm Beach was very crowded last time. I’d prefer somewhere a
little quieter too, but I don’t fancy anything too active.
B : How about Crystal Bay? The weather’s usually good and there are some lovely walks
around the coast.
T : Sounds OK to me. Would you prefer to stay in a hotel or rent a cottage?
B : I prefer rent a cottage.

Look at these expressions:

I think... i agree (with you). I’m afraid i disagree.
Personally, i... i think so, too. I’m sorry, i dont agree.
I prefer...to... yes, that’s right. Yes, but...

b. Work with a partner. Talk about the items on page 55 again.

Use the expressions above.
A

Which smart phone do you

prefer?
B

Personally, I prefer the G780

to the E78. For one thing, the
battery lasts longer.

I agree with you.

OR
yes, but the E78 is more compact. I
think that’s more important.

c. Make more dialogs with your friends about stating preferences!

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6. Talk More
Your company wants to open a new office overseas. There are two possible office you can choose

Bounty House Golden Plaza

Australia Malaysia
Size 3.500 square meters 2,100 square meters
Location North shore, Sydney CBD, Kuala Lumpur
Age 5 years 100 years
Rent $85,000 per month RM 10,500
Transportation Excellent transportation with Bus, train, and rapid transit
bus and metro links nearby network links; high speed
Kila Ekspres links to the
airport
Offices Large, open plan offices Small individual offices
Facilities Extensive grounds, Air conditioning, converted
gymnasium, visitors’ parking colonial-style building,
lot, large reception area staff cafeteria.

5. In groups of three or four, discuss which office you prefer. Decide which office you should rent.
Useful language:
Which one do you prefer?
What do you think of..?
…is cheaper / more expensive than…
It has more parking / office space
It has better commucations / facilities.
6. Now tell the class which office you chose, and why, e.g.

80
7. Reading Pre reading: Elicit some information from students about OPPO F3!

a. Read this following passage, then answer the question!

Oppo F3 smartphone was launched in May 2017. The phone

comes with a 5.50-inch touchscreen display with a resolution
of 1080 pixels by 1920 pixels at a PPI of 401 pixels per inch.
Oppo F3 price in India starts from Rs. 16,900.

The Oppo F3 is powered by 1.5GHz octa-core MediaTek

MT6750T processor and it comes with 4GB of RAM. The
phone packs 64GB of internal storage that can be expanded
up to 128GB via a microSD card. As far as the cameras are
concerned, the Oppo F3 packs a 13-megapixel primary cameraa
on the rear and a 16-megapixel front shooter for selfies.

The Oppo F3 runs Android 6.0 and is powered by a 3200mAh

non removable battery. It measures 153.30 x 75.20 x 7.30 (height x width x thickness) and weigh
153.00 grams.

The Oppo F3 is a dual SIM (GSM and GSM) smartphone that accepts Nano-SIM and Nano-SIM.
Connectivity options include Wi-Fi, GPS, Bluetooth, USB OTG, FM, 3G and 4G (with support for Band
40 used by some LTE networks in India). Sensors on the phone include Compass Magnetometer,
Proximity sensor, Accelerometer, Ambient light sensor and Gyroscope.
Source: http://gadgets.ndtv.com/oppo-f3-4141

1. What is the text about?

2. When was it launched?
3. Is it fast smartphone? Why?
4. How big is the storage?
5. Does it only provide one sim card?

81
8. Writing
Write a short paragraph about your mobile phone.
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

82
Unit 10

How Can I Get Your Place?

Grammar:
Adjective Pronoun
and Possessive
pronouns

Words and expressions:

Take the west out of the station.
Go past the coffee shop on the left.
We’re on the eighth floor.
Make a left onto Hibiya Street.
It’s on your right, just past the bank.
It’s behind the station.

Objectives:
• Students are able to give directions

83
1. Warm-up
a. Icebreaking Activity

1. Write out a number of sentences.

2. Cut up the sentences so you have a handful of words.
3. Put each sentence into hats, cups or any objects you can find, keeping each separate.
4. Split your class into teams of 2, 3, or 4. You can have as many teams as you want but remember
to have enough sentences to go around.
5. Teams must now put their sentences in the correct order.
6. The winning team is the first team to have all sentences correctlyy ordered.

out of the
Take the west
station.
ffee shop on
Go past the co
the left.
ghth floor.
We’re on the ei
l you a link to
Should I e-mai
our website?

b. Pictures Talk (TOEIC Based-Skill).

d kill) Ask
ka
friend next to you. Do it in turn !

1. Where are they?

2. How many people in the picture?
3. What are they doing?
4. What is the situation like?How do you know?
5. What else do you see in the picture?

84
2. Pronunciation Practice
Track 17 Teaching Tips:
Make sure the students
a. Listen at least 3 times. know how to pronounce
the words correctly!

Frans : Is your office far from the station?

Rusli : No, it’s just a short walk. Take the west exit out of the station
Frans : Is that Tamachi Station?
Rusli : Yes, that’s right. Come out of the west exit, and go straight ahead. Between the
Tamachi Center Building and Morinaga Plaza.
Frans : Uh-huh
Rusli : Then make a right turn into Dai-ichikeihin Street.
Frans : Sorry, what was that?
Rusli : Dai-ichi-kei-hin street. It’s the main street – it’s very big go straight ahead along this
street and go past Starbucks Coffee and the post office. They are all on your right.
Frans : OK. Past the coffee shop and the post office. Yup?
Rusli : And our office is on your left, in the Shiba building. It’s across from Hino Motors.
Frans : Across from Hino Motors. I see
Rusli : We’re on the eight floor. Should I e-mail you a link to our website? There’s a map there
in case you have any problems.
Frans : Yes, please do that. Thanks for your help. See you tomorrow at two, then.
Rusli : Goodbye, Mr. Frans

b. In pairs, students take turns acting as Mitchel and Rusli.

c. Ask the following questions to your friend based on the dialog above! Do it in
turn!
1. Is Rusli’s office far from the station?
2. Which exit should Frans take from the station?
3. In what building is Rusli’s office?
4. Where is it across from?

85
3. Vocabulary
Match the word to make the right sentences.

1. Go ............ ahead Left

2. It’s on your............, just past the hotel. next
3. It’s ............ the bank and the hotel. Between
4. It’s ............ from the park. Straight
5. Make a left at the ............ intersection. Across
6. It’s ............ to the park. Second
7. It’s ............the corner. On

4. Conversation Practice
Practice more about giving directons with your partner. Change the underlined words with the ones
in the table.

Ambar : Excuse me, would you tell me where the nearest bookstore is?
Kent : Oh, it’s just 2 blocks away from here?
Ambar : That sounds great, so where should I go to from here?
Kent : Go straight on. Then take the first left on to Green Street. Walk past the library and it’s the
building next to the library on the left.
Ambar : How long does it take from?
Kent : How are you going to get there?
Ambar : By taxi.
Kent : I see. I think it will just take around 15 minutes.
Ambar : Thanks for your help
Kent : Your welcome.

Conversation 1 Conversation 2 Conversation 3 Conversation 4

Bookstore Bakery Minimarket Stationery
2 blocks 50 meters 3 blocks 100 meters
Go straight on. Then Go past the traffic lights. Go straight on. Go Take the second right
take the first left on You will see a shop on straight on until you on to King’s Road. Go
to Green Street. Walk the right. Go past that get to the roundabout. past the bookshop. It’s
past the library and it’s and it’s on the right next At the roundabout the building next to the
the building next to the to the shop. turn left. The building bookshop opposite the
library on the left. isopposite the hospital. café.
By taxi On foot By Gojek By car
15 minutes 5 minutes 7 minutes 4 minutes

86
5. SUBSTITUTION DRILLS
A. Good afternoon, Ms. Kobayashi. I’m Mr. Jang. I am really sorry I kept you waiting.
B. Oh, that’s all right. What seems to be the problem?
A. I’m afraid I couldn’t find a parking space.
B. I see. Well then, take your time.

Work with a partner. Take turns to apologize. Use these ideas.

Time: Evening Morning Morning Afternoon

Apologize Mr. Jang Ms. Seok Ms. Ueda Mr. Wallace
to:
For: kept you waiting didn’t bring a didn’t e-mail you Don’t have the
new catalogue yesterday sales report
Reason: I couldn’t find a I have not The email kept I am still
parking space printed yet bouncing back- working on
must have wrong it. Hongkong
address office need to
send data

6. Practice your Grammar

Possessive adjectives and possessive pronouns in English are often confusing--because most of them
are very similar in form and one has exactly the same form for both the adjective and the pronoun.

Possessive adjectives Possessive

ve pronouns
p
my mine
your yours
his his
her hers
its its
our ours
their theirs

The grammar requirements for possessive adjectives

ves
and possessive pronouns are different, however:
Possessive adjectives need nouns or noun phrases:
s:
What’s your problem? (noun)
Jill doesn’t have your home phone number? (noun phrase)
Possessive pronouns DO NOT need nouns or noun phrases:

Everybody has problems. What’s yours?

87
 Choose whether each sentence requires a possessive adjective or a possessive pronoun:
Ex: That car is not his. It’s mine. (possessive pronoun)
Or: That’s my car. (possessive adjective)

Exercise 1.
1. She’s not his friend, she’s (my/mine).
2. Robert didn’t drink his own coffee. He drank (her/hers).
3. That is one of (hers/her) friends.
4. His neighborhood is safe, while (my/mine) neighborhood
g isn’t.
5. His neighborhood is safe, while (my/mine) isn’t.
n’t.
6. Did (your/yours) mother call?
7. I don’t know (them/their) very well.
8. I don’t know (theirs/their) daughter very well..
9. I talked to (my/mine) grandmother for three
hours last night.
10. I think I got my notes mixed up with (your/
yours).

Exercise 2.

Choose whether each sentence requires a possessive ve adjective or a possessive pronoun:

EX: That car is not his. It’s mine. (possessive pronoun)
OR That’s my car. (possessive adjective)

1. She’s not his friend, she’s (my/mine).

2. Robert didn’t drink his own coffee. He drank (her/hers).
3. That is one of (hers/her) friends.
4. His neighborhood is safe, while (my/mine) neighborhood isn’t.
5. His neighborhood is safe, while (my/mine) isn’t.
6. Did (your/yours) mother call?
7. I don’t know (them/their) very well.
8. I don’t know (them/their) daughter very well.
ll.
9. I talked to (my/me) grandmother for three hours last night.
10. I think I got my notes mixed up with (your/yours).
yours).

88
7. LISTENING
Track 18
Listen and complete the chart.
Transportations hours minutes
a. Bus ______ _______
b. Plane ______ _______
c. Car ______ _______
d. Foot ______ _______
e. Train ______ _______
f. Cab ______ _______

89
8. READING
Culture File – Airport Transfer
A recent travel survey suggests that traveling to the airport and trying to get there on time is one
of the most stressful parts of a journey – more than not forgetting your ticket or passport.

20% of travelers worry more about the transfer from the ariport into the local city center than the
flight.
Experts suggest that checking in for your flight online and booking your airport transfer is a good
way to reduce stress during the journey.

9. SPEAKING
Work with a partner. Ask and answer in turn:
1. What is the nearest airport from your house?
2. How long does it take to travel from your nearest airport into the city center – by car, by
train, and by bus?
3. Which airlines would you recommend to travel between the cities in Indonesia?
4. Do you have a bad experience about your flights? What happened?
5. What do you think about the service at the airport close to your place?
6. Have you ever had problems with your airport transfer? What happened?
7. Do you think that checking in online is a good idea?
Useful language:
It takes about ...
I think it’s a good idea to ...
I wouldn’t recommend ... because ..
When i went to ... the airport transfer was fantastic / terrible / really slow ...

10. WRITING
Referring to your answers in Activity 9 above, write your opinion and share it to your friend.
You may start with this:

The nearest airport in my town is Halim Perdana Kusuma Airport. It is just about 13 km and
it takes about 25 minutes from my house during the normal traffic. Talking about airlines, I
really recommend you not to take Lion Air. I travel quite a lot between cities in Indonesia or to
other countries, and many times I have bad experience with Lion. The flights is never on time.
……………………………………… ……………………………………………………………………
…………………………………………………………………………..

Regards,
Harris

90
About Writers

Nur Harris Effendi was born in 1969 in West Java. He studiedd

English at ABA “Indonesia”, UT in English Education, then UNJ
for his Master Degree in Education Management. He attended
a 6-month international Teacher Development Program in
Teaching Methodology for ESL, attended TESOL and some
short English trainings.

His teaching career in English Courses started from IEC,

Santa Lusia, AELT, Inlingua International, ELI George Mason
University, until ELS. Some of the English courses gave him chances
ces
to teach at both government and private institutions such as Bank
nk Indonesia,
BNI (Head Office), Standard Chartered Bank, Mandiri, Kominfo, Mahkamah Agung, BPK,
Diklat Prov DKI, Depkes, PU, Truba Jurong Enginering, Trakindo, Sucofindo, Bakrie Building
Industries, Petroleum Geoscience, Sumber Waras Hospital, Kalbe Farma, Angkasa Pura 2,
IIEF, and many others.

Besides his wide range of teaching in-house training classes, he also used to teach at some
universities such as BINUS, Paramadina, Mercu Buana, STEKPI, Indonusa Esa Unggul,
Dharma Persada. He is now teaching at LP3I and is the English Coordinator at LP3I head
office.

91
Sudirman was born in 1983 in one of small villages in Bima, West
Nusa Tenggara. He grew up in his village, then moved to Jakartaa
in 2001 to continue his study. He enrolled at STBA JIA Bekasi forr
his bachelor degree, yet he accomplished it at STKIP Kusuma
Negara. Right now, he is writing his thesis to complete his
English master Degree at Muhammadyah University of Prof.
DR. Hamka Jakarta.

His Teaching experiences started from some English courses

such as New Concept, National English Course (NEC), Venus
and some others. Besides, he had taught at some formal
institutions like SDIT Baabut Taubah Kemang Pratama, SMP Asrama ama
Al Fath, SMK Dinamika Insan Mandiri and STKIP Kusuma Negara. a. To hone his
teaching skills, he joined some short teaching courses, Teaching seminar/training, and others
programs which related to teaching management/ methodology.

Right now, he is one of English Lecturers at Politeknik LP3I Jakarta, and as secretary of Head of
Language Program at Politeknik LP3I Jakarta.

92