700 Series
700 Series
700 Series
USER’S GUIDE
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
PN: 961-054-024
Revision D
January 2002
We welcome your comments concerning this publication. Although every effort has
been made to keep it free of errors, some may occur. When reporting a specific
problem, please describe it briefly and include the book title and part number, as
well as the paragraph or figure number and the page number.
Acknowledgments
Microclean II is a registered trademark of Foresight International.
Microsoft, MS, and MS-DOS, Windows, Windows 95, Windows CE, and Pocket PC
are registered trademarks of Microsoft Corporation.
SanDisk is a trademark of SanDisk Corporation.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
SECTION 1
General Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Components of the 700 Series . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
700 Series Mobile Computer Keypad . . . . . . . . . . . . . . . . . . 1-5
ON/OFF (Suspend and Resume) Key . . . . . . . . . . . . . . . 1-5
[Gold] Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Gold Plane Keypad Functions . . . . . . . . . . . . . . . . . 1-8
Blue [Alpha] Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Adjust Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Backlight On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Cold Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
High Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Guidelines for Hours of Operation . . . . . . . . . . . . . . . . . 1-13
Low Battery Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Warm Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Cold Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
CompactFlash Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Flash Upgrade Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
On Your Laptop or Desktop PC . . . . . . . . . . . . . . . . . . . . 1-17
On Your 700 Series Mobile Computer . . . . . . . . . . . . . . 1-18
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Optional Wireless Printing Capability . . . . . . . . . . . . . . . . . 1-21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
SECTION 2
Operation
SECTION 3
Routine Care and Maintenance
SECTION 4
Troubleshooting
FIGURES
Figure 1-1 Front and Back View . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-2 Top, Bottom, and Side Views . . . . . . . . . . . . . . . . 1-4
Figure 1-3 19-Key Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-4 Gold Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Figure 1-5 Blue Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Figure 1-6 Cold Restarting Your Computer . . . . . . . . . . . . . 1-15
Figure 1-7 Bootloader Build Date . . . . . . . . . . . . . . . . . . . . . 1-17
Figure 1-8 700 Docking Connector . . . . . . . . . . . . . . . . . . . . 1-20
Figure 2-1 Computer Being Connected to a Wall Charger 2-2
Figure 2-2 Model 700 Battery Pack Charger . . . . . . . . . . . 2-4
Figure 2-3 Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-4 Removing Hand Strap . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-5 Headset Jack Location . . . . . . . . . . . . . . . . . . . . . 2-7
Figure 2-6 Scanning a label . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Figure 2-7 Installing the Optional Scanner Handle . . . . . 2-10
Figure 2-8 Removing SIM Socket Cover . . . . . . . . . . . . . . . . 2-11
Figure 2-9 Attaching Adhesive Pull Tab to SIM . . . . . . . . . 2-12
Figure 2-10 Installing the SIM Card . . . . . . . . . . . . . . . . . . . 2-13
TABLES
Table 1-1 Gold Plane Keypad Functions . . . . . . . . . . . . . . . . 1-8
Table 1-2 Blue Plane Keypad Functions . . . . . . . . . . . . . . . . 1-10
Table 2-1 Power Status LED Indicators . . . . . . . . . . . . . . . . 2-5
Table 4-1 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 4-1
GLOSSARY
INDEX
Introduction
Congratulations on purchasing the Intermec 700 Series
Mobile Computer. The 700 Series delivers many features to
support its use in a wide variety of applications.
" Pocket size with superior ergonomics
" Optional integrated LAN and WAN radios
" Optional linear (1D) and PDF417 integrated scanning
" MicrosoftR Pocket PC operating system
" Intel StrongARM processor for superior performance
" Standard Ethernet communications
" Wireless printing
" Keypad for fast data input
" Complete solution with software, peripherals, and ac-
cessories
Section 1
Contains general information about the components of your
IntermecR700 Mobile Computer. This includes telling you
how the user guide is organized, a summary of the sections,
and the specifications.
Section 2
Tells you how to prepare for using your computer.
Section 3
Contains routine maintenance information for your
computer. Routine maintenance includes recharging the
battery, and cleaning the computer.
Section 4
Takes you through procedures to use when troubleshooting
your computer. This section does not contain all
troubleshooting that can be done by an authorized
Customer Support Specialist, but does contain information
to aid you in determining the level of assistance you may
need.
Glossary
Contains definitions to words or phrases used in this user’s
guide.
Index
An alphabetically listing of the subjects and page numbers
contained in this user’s guide.
Touch screen
display
IrDA
Keypad
Speaker
Stylus
Battery
compartment
Power status
Scanning indicator
and Keypad plane
Front shift
Back
Figure 1-1
Front and Back View
Top End
Docking
Charger connector
jack
Headset
jack
Bottom End
Figure 1-2
Top, Bottom, and Side Views
Navigational
key
(Right arrow = Tab
Esc (Escape) Left arrow = Back-Tab)
ON/OFF
(Suspend/Resume)
Action
ENTER
Figure 1-3
19-Key Keypad
Action
Gold ’Action’
plane keys
Gold
Figure 1-4
Gold Plane Keys
Table 1-1
Gold Plane Keypad Functions
Gold + Icon Result
1 Increases display screen contrast
2 Decreases display screen contrast
3 Toggles Backlight on and off
. A1 Pocket PC default ’Calendar’
application
4 A2 Pocket PC default ’Notes’
application
5 A3 Pocket PC default ’Tasks’
application
6 A4 Pocket PC default ’Contacts’
application
7 PgUp Page Up
8 * Asterisk
9 PgDn Page Down
0 Win Pocket PC ’Start’ Menu
Enter @ At symbol
BkSp / Slash
Esc -- Minus sign
Action + Plus sign
Right tab Right arrow
Press the blue key and keys stay in the Alpha mode
until you press the blue key again.
" NOTE: While in the alpha plane, the keys are somewhat “sticky” therefore,
the shift LED glows red when you are in the Alpha mode.
If you need a letter that is on the same key as the last letter
entered. Wait two seconds after the last key press then the
next key press will be the new letter.
Shift LED
Blue Plane keys
Figure 1-5
Blue Plane Keys
Table 1-2
Blue Plane Keypad Functions
Blue Alpha + Icon Result
1 Caps Pressed keys type capital letters
until sequence is repeated
2 ABC Selecting Blue Alpha then
pressing ’2’ once types A, press
again types B, again types C
3 DEF Selecting Blue Alpha then
pressing ’3’ once types D, press
again types E, again types F
4 GHI Selecting Blue Alpha then
pressing ’4’ once types G, press
again types H, again types I
Display
This 700 Series Mobile Computer offers an easy to read
Liquid Crystal Display (LCD) with touch screen. Use the
keypad controls to adjust the display for optimal viewing
Adjust Contrast
To adjust the display contrast level, hold down the [Gold]
Backlight On/Off
To turn the backlight on, hold down the [Gold] key and
Battery
" NOTE: You must charge your Mobile Computer for at least 4 hours before
you use it the first time. This is to ensure that the main pack, and if
equipped with a radio battery, are fully charged.
Cold Temperatures
Cold temperatures significantly reduce the run down time.
Just like in an automobile, the “cold cranking amps” or the
energy available at cold temperatures is reduced. For
Lithium batteries, the energy available at --4d F (--20d C)
may be only 20--40% of the energy available at 68d F (20d
C).
High Temperatures
Additionally, the amount of energy available above 68d F
(20d C) does not increase all that much. Exposure to
temperatures above 104d F (40d C) cause the chemicals
inside the battery to slowly degrade, thus slowly aging the
battery. Therefore, for best battery life, avoid using or
storing your mobile computer in high temperature
environments.
The battery power fail level is set so that after the system
shuts down in a low battery condition, there is still
sufficient charge to allow the unit to remain configured,
keep proper time and maintain DRAM memory for a
minimum of 30 minutes at room temperature if the main
battery remains in the mobile computer.
Resetting
In the event that your 700 Series Mobile Computer fails to
respond to your input, it may be necessary to “reset.” There
are two types of resetting (warm and cold).
Warm Reset
You should always use the warm reset option if at all pos-
sible. When doing a warm reset all currently running ap-
plications are closed. Data loss occurs if your data is not
saved before a warm reset is performed. If you have an ap-
plication running with unsaved data, save that data before
performing the warm reset. All data written to the Pocket
PC file system is saved during a warm reset.
Cold Reset
A cold reset completely clears RAM then reloads the Pocket
PC operating system from the CompactFlash card. You will
lose everything not saved to the CompactFlash card.
To cold reset your computer:
1. Remove the battery pack.
2. Press the reset button on the floor of the battery
compartment.
Reset button
Figure 1-6
Cold Restarting Your Computer
Memory
The 700 Series Mobile Computer is equipped with 32 MB of
SDRAM memory.
SDRAM memory is protected against data loss only by the
battery or the super capacitor while in Suspend mode. The
battery power fail level is set so that after the system shuts
down due to a low battery condition, DRAM memory and
the Real Time Clock are maintained for up to 30 minutes at
room temperature, as long as the main battery remains
installed in the mobile computer.
CompactFlash Slot
The CompactFlash slot is tied directly to the CPU bus, and
the unit will not operate without the card installed. Your
B CAUTION: All data and programs loaded into RAM memory will be lost.
Figure 1-7
Bootloader Build Date
" NOTE: BOOT.BIN is usually installed on your hard drive by the 700 System
Disk. If the file above is not on your PC you need to get a copy of the
700 System Disk and select to install the 700 tools from there.
Serial Port
Your computer can access serial devices through the mobile
computer’s serial port, using one of these accessories:
" A serial cable plugs into and latches to the docking
connector and provides a standard PC compatible
DB-9 (male) serial port.
" An ActiveSync cable plugs into and latches to the
docking connector and provides a DB-9 (female) which
can be plugged into a standard PC serial port.
" Desktop dock which provides charging and power to
the mobile computer. In addition, the desktop dock
provides capability for connecting to a network, a
printer, and charging for an extra battery pack.
" Multidocks holds four mobile computers and provides
charging and operating power for your mobile comput-
er. The multidock provides capability to connect your
computers to a local area network (LAN).
16
Figure 1-8
700 Docking Connector
Specifications
Size: 8.9 cm (3.5 inches) wide
18.4 cm (7.25 inches) long
3.8 cm (1.5 inches) tall
Temperature:
Recommended operating: 0 to +50_C (32 to +122_F)
Extreme operating: --20 to +60_C (--4 to +140_F)
Storage temperature: --20 to +60_C (--4 to +140_F)
Weight: 397 g (14 oz with battery)
Humidity: 5 to 95% noncondensing
Static Protection: 17 kV (air discharge) 8 kV (current injection)
Battery: 3.8 V, 1800 mAh lithium ion battery
Hours of operation: 8--10 hours (depending on options and use)
Hours to fully charge: 4 hours
Charging temperature: 0 to +50_C (32 to +122_F)
Communication:
Interface: RS-232, Ethernet 10BASE-T (through Dock)
Protocol: IrDA
System Components:
FLASH: 512K FLASH array (standard)
RAM: 64 MB SDRAM
Operating system: Pocket PC
Card options: CompactFlash Type II
Display: 953 cm (3.75 inches); 240 (wide) 320 (long)
pixels, monochrome LCD
Operation
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Getting Started
" NOTE: You must charge your Mobile Computer for at least 4 hours before
you use it the first time. This is to ensure that the main pack, and if
equipped with a radio battery, are fully charged.
When you start using your computer or any time that all
power has been completely removed, you are “cold booting”
it. The method you use depends on your application.
For example you may download the application and data
into your computer. Or, you may use CompactFlash cards to
load the application and data.
" NOTE: If you put your mobile computer into a dock and the battery is al-
ready fully charged, the LED turns green and your computer does
not automatically wake--up.
Figure 2-1
Computer Being Connected to a Wall Charger
B CAUTION: The Model 700 Battery Charger is suitable for use only with
Intermec battery pack part numbers 318-011-001, 318-011-002,
and 318-011--003. Use of any other battery pack may present
risk of fire or explosion hazard.
Figure 2-3
Power Status LED
Table 2-1
Power Status LED Indicators
LED Meaning
Red Lights whenever you press the I/O key.
Blinking Red Low battery condition.
Continuous Red Charging in process.
Continuous Green Charging complete.
Off Normal operation, no external power applied.
1
Unclip Hand Strap and move
Hand Strap out of the way.
Battery Pack
2
Remove Battery Pack and insert
new or fresh pack. Replace Hand
Strap when done.
Figure 2-4
Removing Hand Strap
Headset Jack
Figure 2-5
Headset Jack Location
Scanning a Label
You can scan a barcode by pressing the yellow scanner
buttons on either the left or the right side of your mobile
computer. The scanning LED will light up green and your
mobile computer beeps following a good scan. The scanner
buttons also “resume” your mobile computer from a sleep
mode.
To gain the best results from the optional integrated
scanner, position the lens so it is horizontal with the
barcode.
RIGHT WRONG
012345 012345
Figure 2-6
Scanning a label
More information regarding configuring your scanner is
available in the 700 Series WinCE Tech Reference p/n
978-054-012.
Retaining screws
(one on each side)
Figure 2-7
Installing the Optional Scanner Handle
SIM Cover
Figure 2-8
Removing SIM Socket Cover
Connector
SIM
1
Split paper adhesive backing
2
Peel and stick to SIM
Figure 2-9
Attaching Adhesive Pull Tab to SIM
1
Slide SIM all the way in to the slot
Figure 2-10
Installing the SIM Card
Any time you press and hold the button until it beeps,
you will dump any active wireless printing sessions.
4. From the Tools menu, select Device Discovery. You
are presented with a couple of screens detailing the
discovery process.
6. Select the box next to the printer you want and tap
Next. A service discovery performs on the printer to
ensure it support wireless printing.
7. The Bluetooth Serial Port service is necessary for
the virtual COM port to work. Choose COM6 in your
application to use the Wireless Printing device you se-
lected. Verify that this service was discovered by look-
ing at the properties for this printer (Device>Proper-
ties).
Troubleshooting
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Troubleshooting Table
This Troubleshooting table lists conditions you might see
and offers some basic remedies:
Table 4-1
Basic Troubleshooting
Condition Solution
Low Battery Recharge the battery.
Does Not Check to ensure that your mobile
Respond To computer is plugged in and that it is
Power making good contact.
Mobile Computer The battery may be low and need
Will Not Turn ON recharging.
When The [I/O]
Key Is Pressed
Related Publications
" 700 Tools CD (P/N 235-045-001)
" 700 Series Quick Start Guide (P/N 962-054-029)
" Microsoft Pocket PC Quick Start Guide (P/N
962-054-041)
" Microsoft Pocket PC User’s Guide (P/N 961-054-026)
Web Support
Visit our web site at http://www.intermec.com to download
many of our current manuals in PDF format, utilize our
technical knowledge base (Knowledge Central) or to request
technical support.
Technical Support
To request technical support on your Intermec product call
1-800-755-5505, option 2.
Web Site
The Customer Support File Libraries, including Hot Tips
and Product Awareness Bulletins, are available via the
Intermec Product Support page at this URL:
http://norbbs.norand.com/index.htm. New users can sign
up for a new account on this page.
Visit our Web site at http://www.intermec.com to download
many of our current manuals in PDF format. To order
printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
Repair Service
Be sure to carefully pack the unit and include a description
of the problem and the measures you took to correct it.
If possible, include any printout (if applicable) or write
down displayed error messages to illustrate the problem.
Applet
Small applications, typically bundled with the operating
system.
Boot Default Drive
The drive from which the computer will boot.
Button
An object that can be clicked, selected, or unselected in your
windows. Usually an event tree is attached to a button so
that when it is clicked, an action is performed.
CompactFlash (CF) Card
A small size (half the size of a normal PC card) which has
been specially designed to meet the needs of small
hand-held computers.
CPU
Central Processing Unit.
Default Drive
See Boot Default Drive.
Dock
A device in which one or more hand-held computers may be
placed for charging and communication.
Download
The transmission of data from a host computer to a mobile
computer.
Ethernet
A 10-Mbps, coaxial standard for LANs. Also slang for the
coaxial cable that carries the standard.
Flash
A technology for nonvolatile memory storage. A special type
of EEPROM that can be erased and reprogrammed.
Flash Card
A memory storage PC Card that meets the ATA standard.
GUI (Graphical User Interface)
Provides a graphical representation of the environment for
user interaction.
I/0 (ON/OFF) Key
Suspends or resumes operation depending on the current
state of the computer. Also used to reset unit
Icon
A symbol on the computer desktop that graphically
represents the purpose or function of an application or file.
Industrial Mobile Computer (IMC)
A generic acronym for an Intermec Industrial Mobile
Computer, including this 700 series.
Laser Scanner
A method of reading bar codes that uses a coherent light
consisting of one frequency with high density of energy.
LCD
Liquid Crystal Display.
Modem
A communication device that enables a computer to
transfer information over a telephone line.
Network
A computer data communications system which
interconnects computer systems at various sites.
Pocket PC
A Specification from Microsoft that defines a combination of
hardware and software requirements.
Port
The physical hardware communication port.
Protocol
A formal description of message formats and the rules
computers must follow to exchange those messages.
RAM (Random Access Memory)
Dynamic memory, sometimes known as main memory or
core.
RS-232 C (Recommended Standard 232)
An Electronic Industries Association standard interface
between data terminal equipment (DTE) and data
circuit-terminating equipment (DCE) with serial binary
data interchange.
SanDisk
A brand of flash memory card.
Serial Interface
An interface in which the terminal or computer sends single
bits of information to the other device, one after another.
Stylus
A pen-shaped device, used for input on a touch screen by
tapping or sliding.
TCOM or Telecom
Telecommunications.
Terminal
Circuit terminating device such as a industrial mobile
computer.
Tethered
A device requiring a cable between the computer and the
scanner.
Touch Screen
A display which responds to tactile pressure as input.
Type II Card
Type II CF cards can be up to 5 mm thick. These cards are
often used for additional mass storage.
Upload
The transmission of data from a mobile computer to a host
computer.
Windows CE
Microsoft’s operating system for small devices, designed as
a foundation of software building blocks that could be
assembled in many different ways to create new devices.
Wireless
The transmission of data using radio waves.