Consumer Rights MCQ
Consumer Rights MCQ
Consumer Rights MCQ
a) The consumer movement arose out of dissatisfaction of the consumers as many unfair
practices were being indulged in by the sellers
b) There was no legal system available to consumers to protect them from exploitation in
the marketplace.
c) This has also shifted the responsibility of ensuring quality of goods and services on the
buyers.
d) Only (a) and (b)
a) 1960s
b) 1950s
c) 1980s
d) 1990s
Answer: Option (a)
a) 1990s
b) 1950s
c) 1960s
d) 1970s
5) In 1985 the _________ adopted the Guidelines for Consumer Protection. This was
a tool for nations to adopt measures to protect consumers and for consumer
advocacy groups.
a) 85
b) 105
c) 115
d) 50
Answer: Option (c)
7) A major step taken by the Indian government was the enactment of the
Consumer Protection Act ________, popularly known as COPRA.
a) 1991
b) 1999
c) 1984
d) 1986
8) Rules have been made so that the manufacturer displays this information, it is
because consumers have the _________ about the particulars of goods and services
that they purchase.
a) right to be informed
b) right to equality
c) right to choice
d) None of the above
a) June 2010
b) August 2004
c) September 2006
d) October 2005
a) right to choose
b) right to reject
c) right to accept
d) None of the above
11) Consumers have the __________ against unfair trade practices and exploitation.
a) right to reject
b) right to information
c) right to choose
d) right to seek redressal
a) The consumer movement in India has led to the formation of various organisations
locally known as consumer forums or consumer protection councils.
b) They guide consumers on how to file cases in the consumer court.
c) They do not represent individual consumers in the consumer courts.
d) Only (a) and (b)
a) three-tier
b) one-tier
c) two-tier
d) four-tier
14) The district level court deals with the consumer disputes cases involving claims
upto ________
a) Rs 20 lakhs
b) Rs 50 lakhs
c) Rs 70 lakhs
d) None of the above
15) India has been observing __________ as the National Consumers’ Day.
a) December 24th
b) November 24th
c) May 24th
d) April 24th
16) Under COPRA, a three-tier quasi-judicial machinery was set up at the ______,
_____, and _______ levels for redressal of consumer disputes.
a) district, state, national
b) village, district, state
c) village, municipality, state
d) None of the above
17) For consumer disputes the state level courts deal with cases involving claims
between Rs 20 lakhs and ___________.
a) Rs 75 lakhs
b) Rs 50 lakhs
c) Rs 2 crores
d) Rs 1 crore
18) It was on 24th December that the Indian Parliament enacted the _______in
1986.
a) NREGA Act
b) Right to Information Act
c) Consumer Protection Act
d) None of the above
19) The national level court deals with consumer dispute cases involving claims
exceeding _________.
a) Rs 1 crore
b) Rs 75 Lakhs
c) Rs 2 Crores
d) None of the above
20) ________, Agmark or Hallmark logos and certification help consumers get
assured of quality while purchasing the goods and services.
a) GI
b) SII
c) IGI
d) ISI