ASSESSMENT TASK TWO

Portfolio and Roleplay

Instructions

 The purpose of this assessment task is to assess your knowledge and skills relating
to maintaining strategic business networks.
 You must complete this task by the due date set by your trainer and assessor.
 You will need access to the following resources to complete this task:
o WORLDUCATION Case Study Scenario Information
o Appendices and templates provided by your assessor
o Business technology and office equipment including computer with MS Office
Suite (or similar) and internet access
 You must provide your responses in your own words. You can refer to the Learner
Guide, Case Study Scenario or other sources when preparing evidence, but you are
not allowed to copy sentences and/or paragraphs directly from these sources. If
your responses are found to have been copied directly from learner guide, case
study scenario or other sources, your result for this task will be Not Satisfactory.
 You will complete the research and documentation type of activities at home in your
own time and the practical type (role-plays and presentations) activities in simulated
assessment environment under the assessor’s supervision.
 After completing the activities, you must submit evidence as per the ‘Evidence
Submission Checklist’ by the due date. For observation type activities, your assessor
records your performance using a checklist, so you do not need to submit anything
unless the activity asks you specifically.

Scenario

This section requires you to provide evidence of how you initiated and followed-up contact
with the business contact.

Activities

1. Draft a LinkedIn message

Assume that your method to make initial contact with the potential business contact
is via a LinkedIn message.

Draft a message to send via LinkedIn to the person. In your message:

  introduce yourself and your business
 explain the reason for making contact
 communicate the advantages of developing a business relationship.

Sales and Marketing Manager for WORLDUCATION SYDNEY

Good day!
I work with WORLDUCATION as the Sales and Marketing Manager. A social
startup called WORLDUCATION makes tablet computers for elementary school
kids. They don't just concentrate on the hardware; they also have a talented
team producing software, materials, and exercises to better engage and instruct
the students.
We are contacting you regarding a proposal to join forces with
WORLDUCATION, a company that wants to revolutionize the way kids learn in
the classroom by implementing artificial intelligence technology that can monitor
each student's progress and adapt to their needs as they learn, providing the
best possible learning environment.
The key distinction between WORLDUCATION and their rivals is because They
picture a world without illiteracy, one in which every child learns to read and
write. In line with this objective, they train and provide their items to a classroom
in need somewhere else in the world for every one who purchases their
products. Additionally, they link the two classrooms, those that purchased the
goods and services and those that got donations, so that they can develop jointly
and work together throughout the learning cycle.
The goal of WORLDUCATION is to revolutionize how children learn in school
and increase the number of schools that have access to technology in order to
promote a world without illiteracy. And our values included innovation,
cooperation, and moral convictions.
Making a partnership with or working with WORLDUCATION would also help
CENGAGE expand, not just in terms of revenue but also globally, which is
related to Every child learning to read and write is what WORLDUCATION calls
"a world without illiteracy"
Benefits of being a partner include an increase in users and sales, worldwide
expansion, and sales growth of 10% annually.
Please feel free to get in touch with me if you have any questions or would like
more information.
 2. Meet with the business contact

Roleplay scenario

Assume that your follow-up method of contact (as planned in Task 1) is this meeting.

You must participate in a meeting that requires oral communication with the business
contact. This may be in any relevant format (face-to-face discussion, video conference,
telephone call) if it adheres to your business’ policies and procedures and meets the
requirements outlined in this step.

Before you begin, schedule the meeting by adding it to your calendar (e.g., Google
calendar, Apple Calendar or Teams Calendar). Make sure the date of the meeting falls
within the requirements of your specific assessment dates.

Roleplay conditions

Your assessor will play the role of the strategic business contact. Your assessor can
provide you with more details at this step. Make sure you follow the instructions above.

At the meeting:

 introduce yourself and your business

 refer to the LinkedIn message you sent and discuss the advantages and value of
establishing a shared relationship
 ask the potential contact for their opinion and view on forming a strategic business
relationship
 confirm the communication channels for future correspondence (as planned in task
1).
 use a friendly, professional tone and business language and terminology
 listen/ask questions to understand the contact’s views and opinions and clarify your
understanding of what they said.

This meeting takes no longer than 10 minutes.

Johan: Good morning, I hope you're doing well today. Thank you for taking
the time to meet with me.

Business Contact: Good morning,Juan Manuel. It's a pleasure to connect with

you. I appreciate your message on LinkedIn and was eager to learn more
about your business.
Johan: Certainly,. To give you a bit of background, a company specializing,
We have a strong track record of delivering [mention a few key strengths or
achievements relevant to the contact] for our clients.

Business Contact: That sounds impressive. I'm always interested in potential

collaborations that can benefit both parties.

Johan: I'm glad to hear that. In our LinkedIn message, I mentioned the
advantages and value of establishing a shared relationship. We believe that by
partnering with businesses like yours, we can leverage each other's strengths
to create mutual success. For instance, our expertise in [mention a specific
area of expertise] aligns well with your company's focus on [mention their
core business focus], which could lead to opportunities for synergy.

Business Contact: I see the potential benefits there. Collaborations can often
open doors to new markets or innovative solutions.

Johan: Absolutely. And it's not just about business transactions; we aim to
build a strong, enduring partnership. With your insights and our capabilities, I
believe we can achieve remarkable results together.

Business Contact: Your vision aligns with our values. I'm definitely interested
in exploring this further.

Johan: Great to hear,To ensure efficient communication going forward, could

you please share your preferred channels? I understand that people have
different preferences, and we want to accommodate that.

Business Contact: Of course. Email is usually the most convenient for me, but
I'm also available on phone calls and can schedule regular meetings as
needed.

Johan: Perfect,We'll primarily use email for formal correspondence and

updates, but we'll schedule a follow-up call to delve deeper into potential
collaboration ideas. How does that sound?

Business Contact: That sounds like a plan. I appreciate your professionalism

and look forward to our collaboration discussions.
Johan: Likewise. Thank you for your time today. I'll send you a follow-up
email summarizing our discussion and include a few proposed dates for our
next call. Please feel free to reach out anytime if you have questions or ideas
in the meantime.

Business Contact: Thank you. I'll keep an eye out for your email, and I'm
excited about the possibilities.

Johan: Thank you. Have a great day, and we'll be in touch soon.

Business Contact: You too. Goodbye for now.

You both end the video conference call, having successfully initiated the process
of establishing a strategic business relationship.
3. Write a short reflection report

Write a short reflection report on your contact with the business network

Reflective report partnership with

CENGAGE issues (March 2022)
WORLDUCATION Sydney CBD, NSW, 2007

Nowadays, learning and study is part of life and help every children to
build their personality and also to educate them, so they can be a next
generation that can be. By make an partnership with CENGAGE it
make more possibility and chance to grow for every child in the world,
its support the WORLDUCATION mission “To be the change and
facilitate a world without illiteracy by changing the way children learn
at school and the number of schools that have access to technology”.
CENGAGE REVIEW :
➢ Cengage is the education and technology company built for
learners, and the provider of Gardner’s Art Through the Ages.
We’re proud to create affordable, quality learning
experiences and elevate every learner through unrivalled
access and support.
➢ Cengage is the education and technology company built for
learners. Confident students are successful learners, so we
design tools that keep them moving toward their goals.
➢ CENGAGE develop transformational, cutting-edge
teaching and learning tools that promote analysis,
evaluation, synthesis and application
o Leading content creator
o Number one higher education publisher in Australia
o Research content use in 100% of university libraries in
Australia and New Zealand
o Dedicated and specialised sales force with
representatives in every major city in Australia and New
Zealand
o Strong links to international markets

Partnership opportunity with CENGAGE open my eyes that education

have so much potential to grow, not only by face to face teaching, but it
also make it more efficient and affordable.

4. Develop a plan to maintain the existing and new strategic

businessrelationship

Develop a plan to maintain the existing and new strategic business relationship.
In this plan identify and evaluate opportunities for further collaboration with the
 businesscontacts to meet your organisational objectives.

As part of your evaluation:

 identify three common benefits that may result from business collaboration
 identify three risks that may be associated with the business collaboration.

Use the Strategic Business Relationship Maintenance Plan (Appendix 8)

template toguide your work.

Strategic Business Relationship Maintenance Plan

Date: 08/09/2023

Existing business New business relationship:

relationship:
CENGAGE
Flexischools

How will you maintain the Use Linkedin message and Use Linkedin message and
strategic relationship? Microsoft team to held a Microsoft team to held a
meeting to review and maintain meeting to review and maintain
relationships relationships

Opportunities for further Increase range (product, Increase range (product,

collaboration with the business service and sales) service and sales)
contact:
Attract, engage and develop Attract, engage and develop
How do the opportunities align the best staff the best staff
with the strategic objectives of
the business?
Benefits of the collaboration Increase efficiency Increase efficiency
opportunities:
Increase sales 10% per annum Increase sales 10% per annum
Increase user or customer Increase user or customer
 Risks of the collaboration Staff resignation Government law and
opportunities: regulations
WHS
High level of competition
Environmental risk
Economic risk

Evidence Submission Checklist

Evidence to be submitted Have I completed this?

LinkedIn message 🖵
Reflection report 🖵
Strategic Business Relationship Maintenance Plan 🖵
References

- Uzzi, Brian and Dunlap, Shannon. 2005. ‘How to Build Your Network’. Harvard
Business Review 83 (12): 53.
- https://courses.lumenlearning.com/principlesmanagement/chapter/9-5-personal-
operationaland-strategic-networks/
- https://www.yourarticlelibrary.com/business-communication/business-
communication-networkmeaning-and-types/70184
- https://cultureplusconsulting.com/2018/06/16/qualities-effective-networks/
- https://www.seacoastbank.com/resource-center/business-insights/small-business-
networkingbenefits